International BPO Voice Customer Service Professional

3 - 8 years

4 - 6 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle inbound calls from customers and resolve their queries professionally.
  • Provide timely and accurate information about products or services.
  • Use problem-solving skills to address complex customer issues.
  • Collaborate with internal teams to enhance overall customer experience.
  • Maintain high levels of product knowledge to effectively support customers.
  • Meet performance targets and adhere to quality standards.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Experience in IT Service & Consulting industry is preferred.
  • Salary up to 6.50 Lpa.
  • Company name: Gratitude India Manpower Consultants Pvt. Ltd.

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