82 Customer Handling Jobs
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0.0 - 5.0 years
2 - 3 Lacs
Navi mumbai
Work from Office
Hexaware is looking for enthusiastic professionals to join our Customer Service International Voice Process Team Batch Date - 12th Feb 2026 Process: Multiple Openings in International Customer Support Days: 5Week Offs: Any two (Rotational Week offs) Key Responsibilities: Handle inbound calls from international customers. Resolve Customer queries and issues Eligibility: Fresher (0-5 years of experience) Willingness to work in International BPO HSC/Grad Excellent Verbal and Written skills Freshers Salary - 2.25 CTC/- Experience - 4.40 CTC/- Interview Rounds: HR Ops Voice Versant Note: Work From Office Drug Test All documents required Contact Person: PriyankaH 3@hexaware.com / 8983641669
Posted 1 day ago
1.0 - 5.0 years
All india, Gurugram
On-site
As a Customer Service Representative in the International US Voice Process for Commercial Digital Banking and Social Media Escalation, your role is crucial in delivering a superior customer experience. Your primary responsibilities include: - Handling international US customer interactions through inbound and outbound voice calls professionally and empathetically. - Addressing and resolving customer queries related to Commercial Digital Banking and Social Media Escalation by following established processes and compliance requirements. - Ensuring First Call Resolution (FCR) by accurately understanding customer concerns and providing effective solutions. - Identifying customer needs, intent, a...
Posted 2 days ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 3 days ago
1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 3 days ago
6.0 - 10.0 years
5 - 10 Lacs
Gurugram
Work from Office
Position: Assistant Manager - Service Level: Assistant Manager About Policybazaar: As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. Roles and Responsibilities: • Manage operations seamlessly, ensuring timely SLA delivery and high levels of employee and customer satisfaction. • Establish and maintain client relationships to drive engagement and operational efficiency. • Oversee team performance by setting goa...
Posted 3 days ago
0.0 - 5.0 years
6 - 7 Lacs
Pune, Gurugram, Jaipur
Work from Office
Join PlanetSpark as an Sales Executive. Drive growth by converting warm leads into enrollments. Thrive in a high-energy EdTech space, boost your career with elite training, and make an impact by empowering future-ready learners!
Posted 3 days ago
1.0 - 3.0 years
Chennai
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc. Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively. Work efficiently under pressure while maintaining accuracy and attention to detail. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment...
Posted 3 days ago
0.0 - 1.0 years
2 - 3 Lacs
Kolhapur, Pune
Work from Office
Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and co...
Posted 4 days ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Hello Job Seekers, Greeting From Shining Stars ITPL We are looking for enthusiastic and customer-focused Customer Service Executives to handle international and domestic voice and chat support . Location: Bangalore Experience: 0- 4 Years Qualification: Any Graduate / Undergraduate Industry: BPO / Customer Support Key Responsibilities Handle international and domestic customer interactions via voice and chat channels Resolve customer queries related to products/services in a timely and professional manner Maintain high levels of customer satisfaction and service quality Accurately document customer interactions and follow standard operating procedures Meet individual and team performance metr...
Posted 4 days ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accura...
Posted 4 days ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, New delhi, Gurugram
Work from Office
HI APPLICANTS, APPLY TO START YOUR CAREER IN BPO INDUSTRY. HIRING FOR INTERNATIONAL & DOMESTIC PROCESS CUSTOMER SUPPORT EXECUTIVE ROLE. Process -INBOUND VOICE & BLENDED ELIGIBILITY CRITERIA ANY GRADUATE & UNDERGRADUATE WITH GOOD ENGLISH COMMS SKILLS CAN APPLY. GRADUATION & EXPERIENCE IN BPO WILL BE AN ADVANTAGE. MUST BE AN IMMEDIATE JOINER. SALARY STRUCTURE Gurugram- 20 To 30K CTC + Monthly PLI Noida -19 To 30 KCTC PREFERED CANDIDATE Candidate must be fluent in English communication skills. Graduate fresher or undergraduate with six months customer service experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate ...
Posted 4 days ago
0.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities Handle customer queries through inbound and outbound voice calls. Resolve customer concerns efficiently while ensuring customer satisfaction. Maintain clear and professional communication at all times. Required Skills: Excellent communication skills (verbal and written) in English and Hindi. Ability to handle customer queries efficiently and politely. Patience and empathy to manage difficult or irate customers. Prior experience in a call center or customer support role is a plus. Freshers and experience both can apply Minimum education: UG/Grad both can apply Freshers and Experienced both can apply Salary package 3 Lpa to 6 lpa Willingness to work in rotational shifts...
Posted 4 days ago
1.0 - 2.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Mega hiring for experienced candidates in BANGALORE location IMMEDIATE JOINERS ONLY, NOTICE PERIOD WON'T BE CONSIDERED Candidate should know ENGLISH & HINDI mandatory Salary: Upto 5 LPA Location: Halasuru, Bangalore Company Overview: We are hiring enthusiastic and customer-focused individuals for Sales Executive for a reputed BPO Process type- Sales Executive Contact person: HR OBAID - 8657002735 , HR SHLOK - 8657002780 , HR RAHUL - 8657002771 , HR SRIKANT - 86570 02717 Hiring for: Sales Associate Skill sets: Should have handle clients regarding Sales Should be comfortable with 6 days working Should be able to Speak English (Fluency Required) and Hindi is must Should have strong command on E...
Posted 4 days ago
0.0 - 3.0 years
1 - 3 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process: Customer Support - Inbound Process HSC / Graduate Freshers Good comm.skills required Shift: 8:30AM - 8:30PM (Rotational) 1 rotational week off Salary: Upto 16,000 Inhand | 18K - 20K CTC Interview Process: HR Round Operations Round Required Candidate profile HSC / Graduate Freshers Good comm.skills required Location: Thane Apply Now, Contact For More Details / Information HR Viraj - 7030022572 Perks and benefits Career Growth Opportunity !
Posted 4 days ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K – 17K In-Hand 18K – 21K CTC Handle inbound customer calls, solve queries Fresher can apply
Posted 4 days ago
0.0 - 2.0 years
1 - 2 Lacs
Vadodara
Work from Office
Resolve customer complaints and provide accurate solutions Maintain proper documentation of customer interactions Follow company policies and banking compliance guidelines Achieve daily and monthly performance targets
Posted 4 days ago
0.0 - 5.0 years
2 Lacs
Vadodara
Work from Office
Handle inbound/outbound voice calls and chat queries Assist customers with product, prescription, or healthcare-related queries Provide accurate information while following compliance guidelines Maintain proper documentation and call/chat logs
Posted 5 days ago
0.0 - 2.0 years
1 - 2 Lacs
Kolkata
Work from Office
HELLO JOB SEEKERS! PROFILE- CUSTOMER SERVICE / TELESALES PROCESS LOCATION- Kolkata (Salt lake) 6 days working Rotational Shifts (Customer Service)One side cab in odd hours Fixed Day Shifts( Sales profile) ELIGIBILITY: Any 12th pass or graduate fresher can apply for this role. Excellent fluency in English is required. Must be comfortable with the Rotational Shifts. ROLES AND RESPONSIBILITIES- Ensuring customer satisfaction by listening to them and solving their problems. Solve Customer Queries via chat and email and handle customer efficiently. Interacting with clients and build rapport with prospects to understand their needs. Possessing the knowledge and ability to improve customer service ...
Posted 6 days ago
0.0 - 4.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Do you love pets or being around pets? We're hiring for Customer Experience Executives - Day Shift - Office Location - Indiranagar Education : 12th and Above Job Role : Your role would be to interact with customers over phone & email Resolve order related queries Handle complaints and escalations Interact timely with stakeholders & business Brownie points if you have pets If you have a good command over and English and have the passion to serve people around you, we'd love to speak with you! Why Join us? Largest and leading organisation Good work culture Unlimited incentives & other corporate benefits Salary upto - 5 LPA Fixed / Plus incentives To apply for the role Call Owaiz - 9611085888 /...
Posted 6 days ago
0.0 - 3.0 years
0 - 2 Lacs
Gurugram
Work from Office
About IGT Solutions IGT Solutions is a global leader in IT and BPM services, focused exclusively on the Travel, Transportation, and Hospitality domain. With over 10,000+ industry experts across 15 state-of-the-art delivery centers , we deliver excellence through Application Development, Mobility, Analytics, Testing, Contact Center, Back Office, and Consulting Services. We proudly support a wide range of global clients including airlines, travel tech companies, OTAs, railways, cruise lines, and hotels. At IGT, we are committed to a work culture that promotes equality, diversity , and inclusion . Role Highlights Handle non-technical customer support via email Resolve queries with empathy and p...
Posted 6 days ago
0.0 - 1.0 years
3 Lacs
Mumbai
Work from Office
We have a great opportunity for graduate freshers at Teleperformance! Role - Customer Support Executive (International) Handle customer queries via calls Assist in bookings, cancellations and account support Provide quick and professional issue resolution Salary -25k In-hand Who can apply: Any graduate freshers who are interested and are eligible Good English Communication Skills Comfortable working in rotational and night shifts Perks and Benefits: Paid Training Attractive Salary + Incentives One Way Transportation International exposure + career growth Hiring Boundary: Mira Road Till Churchgate Thane Till CST Vashi Till CST Airoli, Rabale, Ghansoli, Koparkhairane, Turbhe Contact Details: I...
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Company:- Kotak Mahindra Bank Role: Customer Service Executive Location: Wagle Estate, Thane Employment Type: Full-Time Payroll: Directly on Kotak Mahindra Bank's Payroll Key Responsibilities: Handle inbound customer calls and provide information regarding Kotak 811 products and services. Identify customer needs and offer appropriate cross-selling of banking products. Ensure customer satisfaction and deliver high-quality service. Meet daily/weekly/monthly sales and service targets. Maintain accurate records of interactions and transactions. Adhere to banking policies and compliance guidelines. Eligibility Criteria: Experience: Minimum 6 months of sales experience in any industry (BFSI prefer...
Posted 1 week ago
2.0 - 6.0 years
Samastipur
Work from Office
Job description Job Title : Store Manager Function : Retail Reporting to : Zonal Owned Retail Manager Job Level : Assistant Manager Location : Samstipur Purpose of the Job Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met. Deliverables (Maximum 5-6 key responsibilities) 1. Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ens...
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Hiring For Customer Support 1 to 3years international exp - 4.8 lpa - Graduation and epfo mandatory - 3 rounds (Amcat, Versant, manager) - Recent Voice process exp mandate Contract-based - 3.6 - 21k takehome - experience recent company documents mandate - fresher with no UAN only eligible - 3 rounds If candidate have graduation there is a chance to get permanent after 6 monthsbased on performance, if candidate is UG then 6m contract only Registration : Customer support voice for above all process Recent Company Documents mandatory Location : Hi tech City Rotational Shifts One Way cab is Provided From Hr Likitha 9100970544
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
POINT OF CONTACT - HR NEETU MEHTA (7042547373) You can directly connect over the call or drop your cv on Whatsapp. Urgently hiring for Customer Service Profile - Gurgaon, Haryana About the job We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. Education Min Graduation Fresher and experience both can apply Ability to communicate effectively English, Hindi, Tamil, Telugu, Marathi, Kannada or Malayalam languages. Basic computer skills. What we offer - Amazing Work Environment Complete Day Shift 6 Days Working Salary 2.55 LPA to 4.00 LPA Shift Hours - 10 AM to 7 PM Good Progression for Career growt...
Posted 1 week ago
Exploring Customer Handling Jobs in India
India has a thriving market for customer handling jobs, with various industries actively seeking professionals who excel in managing customer inquiries, complaints, and feedback. This article aims to provide job seekers with insights into the customer handling job market in India, including top hiring locations, average salary ranges, career progression paths, related skills, and common interview questions.
Top Hiring Locations in India
- Mumbai
- Bangalore
- Delhi
- Hyderabad
- Chennai
These cities are known for their vibrant job markets and high demand for customer handling professionals across various industries.
Average Salary Range
The average salary range for customer handling professionals in India varies based on experience and location. Entry-level positions typically start at INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.
Career Path
A typical career path in customer handling may involve progression from Customer Service Executive to Team Leader, followed by roles such as Customer Service Manager or Customer Experience Manager. Advancement opportunities may also include positions in sales, marketing, or operations management.
Related Skills
In addition to strong communication and problem-solving skills, customer handling professionals may benefit from proficiency in CRM software, data analysis, conflict resolution, and customer relationship management strategies.
Interview Questions
- What experience do you have in handling customer inquiries and complaints? (basic)
- How do you prioritize multiple customer requests simultaneously? (medium)
- Can you give an example of a time when you successfully turned a dissatisfied customer into a loyal advocate? (advanced)
- How do you stay updated on product knowledge and company policies to better assist customers? (basic)
- Describe a challenging customer interaction you've had and how you resolved it. (medium)
- How do you handle high-stress situations when dealing with upset customers? (medium)
- What strategies do you use to upsell or cross-sell products/services to customers? (advanced)
- How do you measure customer satisfaction and feedback in your current role? (medium)
- Explain the importance of empathy in customer handling. (basic)
- How do you handle customer data privacy and confidentiality? (basic)
- What steps do you take to ensure timely response and resolution to customer queries? (medium)
- How do you handle communication with irate customers over phone or email? (medium)
- Describe a time when you went above and beyond to provide exceptional customer service. (advanced)
- How do you handle escalations from dissatisfied customers? (medium)
- What metrics do you use to assess your performance in customer handling? (medium)
- How do you adapt your communication style when dealing with different types of customers? (basic)
- Describe a situation where you had to collaborate with other departments to solve a customer issue. (medium)
- How do you handle feedback from customers, both positive and negative? (basic)
- What role do you think technology plays in enhancing customer service? (basic)
- How do you handle cultural differences when dealing with international customers? (medium)
- Explain a time when you had to deal with a difficult customer and how you managed the situation. (medium)
- How do you prioritize customer retention and loyalty in your interactions? (medium)
- Describe a successful customer service initiative you implemented in your previous role. (advanced)
- How do you handle repetitive or routine customer inquiries to ensure efficiency and customer satisfaction? (medium)
- What strategies do you use to de-escalate tense situations with customers? (medium)
Closing Remark
As you navigate the competitive job market for customer handling roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your understanding of industry best practices, and apply confidently to secure exciting opportunities in this dynamic field. Good luck!
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