9085 Customer Handling Jobs

Customer Interaction: Handle a high volume of incoming calls, emails, and chat messages from customers in a professional and friendly manner. Actively listen to customer concerns, identify their needs, and provide accurate, timely, and effective solutions. Educate customers on our [products/services], policies, and procedures. Issue Resolution: Troubleshoot and resolve customer complaints and issues, escalating complex problems to the appropriate department when necessary. Follow up with customers to ensure their issues have been fully resolved and they are satisfied with the outcome. Record Keeping & Documentation: Accurately document all customer interactions, feedback, and resolutions in our CRM or customer service software. Maintain a comprehensive and up-to-date knowledge base of company products, policies, and frequently asked questions. Collaboration: Work closely with other departments (e.g., sales, technical support, operations) to ensure a holistic approach to customer problem-solving. Participate in team meetings and training sessions to continuously improve your skills and service delivery. Performance & Targets: Strive to meet and exceed key performance indicators (KPIs) such as customer satisfaction ratings, response times, and resolution rates.

You will be responsible for providing desktop/server support in the Electronics/IT industry at Radius Infotech Pvt. Ltd., located in Ghaziabad (Indirapuram). As a part of the Installation, Configuration & Support functional area, you will be required to have a Diploma/B.Tech (IT) qualification and 0-2 years of experience. Your major responsibilities will include having knowledge of operating systems such as Win7, 8, 8.1, 10, Win Server 2012/16, Linux, troubleshooting network connectivity problems, monitoring server performance, documenting server configurations, resolving user and computer/server issues, testing systems, providing technical support over phone or email, troubleshooting hardware, software, or networking issues, knowledge of network technologies (VLAN, Switching, Routing, WAN, LAN), maintaining, repairing computers/systems, installing software and hardware, network device installation & troubleshooting, and managing user issues within the AD environment. Additionally, you will be expected to report daily to the Senior Reporting Authority, provide service for existing systems, handle customer interactions ensuring their satisfaction, work effectively in a team, possess good written and spoken communication skills, demonstrate creative flair, and be able to handle work pressure efficiently. This is a full-time, permanent position with benefits such as health insurance, internet reimbursement, paid sick time, and provident fund. The job entails day shift work at the office location. For more information or to apply, please contact Reshma S. at reshma.s@radiusinfotech.in or 8929078188.,

As a part of the Supportio team, you will play a crucial role in leading a team of inbound and outbound sales agents dedicated to serving the US market. Your responsibilities will include monitoring team performance, setting daily goals, and ensuring that key performance indicators (KPIs) are consistently met. Additionally, you will be responsible for training, coaching, and mentoring sales representatives on product knowledge, soft skills, and effective sales techniques. You will be the point of contact for handling escalations and supporting with complex customer queries or negotiations. Tracking and reporting team performance metrics, such as conversion rates, call quality, and revenue, will be essential to your role. It will also be your responsibility to ensure that the team adheres to call quality standards, compliance guidelines, and U.S. process protocols. Motivating the team to achieve individual and group targets through incentives and recognition will be a key aspect of your day-to-day activities. To be considered for this position, you must be available for full-time, in-office employment at our Thane, Maharashtra location. The ability to work from the office and join immediately are prerequisites for this role. The budget for this position is up to 7.50 LPA, with working days scheduled from Monday to Friday. The shift timings for this role are during the night shift, from 8:00 PM to 5:00 AM IST. If you are driven to make a significant impact and possess the necessary skills and experience, we encourage you to apply and join our team at Supportio Business Services. Your expertise and fresh perspective will be valued as we continue to empower businesses to navigate growth challenges seamlessly.,

As a Gold Loan Sales Executive at our organization, you will play a crucial role in promoting and selling our Gold Loan products in Hyderabad. With 14 years of experience in the Banking & Financial Services industry, you will be responsible for generating leads, driving field sales, and converting customer visits into successful loan applications. Your key responsibilities will include promoting and selling DBS Gold Loan products, evaluating gold for loan applications, ensuring compliance with KYC and lending policies, and providing excellent customer service and follow-up. Your strong sales and communication skills, along with prior experience in gold loan sales and customer handling, will be essential for success in this role. To excel as a Gold Loan Sales Executive, you should have a willingness to travel locally and a background in BFSI/Gold loan sales. This full-time, permanent position requires you to work day shifts in the morning at our Hyderabad, Telangana office location. If you have at least 2 years of experience as a Gold Loan Sales Executive, possess proficiency in English, and are passionate about the banking industry, we encourage you to apply for this exciting opportunity. Don't miss the chance to join our team and contribute to the growth of our Gold Loan business.,

We are hiring Key Account Managers (KAM) for Myntra . The role requires excellent communication in Hindi and English , basic account skills, and customer handling capabilities. Job Responsibilities: Managing e-commerce accounts on Myntra Handling operational and customer-related queries Working with internal teams for coordination Eligibility Criteria: Any graduate (10+2+3) with minimum 1 year experience MBA freshers are welcome Fluent in English and Hindi Versant Level: Minimum Level 4 Comfortable with 6 days working and rotational shifts (7 AM 9 PM) Job Type: Full-Time (Work from Office) Shifts: Rotational (9 working hours between 7 AM 9 PM) Weekly Off: 1 rotational off

he Muthoot Finance Ltd. is currently seeking Graduate candidates for its INTERNSHIP PROGRAM across various branches in West Bengal. Eligibility Criteria :- Candidates must have graduated after the year 2020 in BCom, BBA, BA, BSc, or BCA streams. BTech, BE, Distance, and Open Degree graduates are not eligible. Good communication skill in local language. Willingness to learn & grow in the financial services industry. Ability to work in a team-oriented environment. Proactive attitude with a keen interest in building a career in relationship management. Internship Details :- The internship period will be for six months. This is a fixed hours training program as per duty hours of the company. A monthly stipend of Rs. 10,000/- will be provided. Upon successful completion of the internship, the intern will be awarded a completion certificate. On availability of vacancy, based upon performance and conduct, interns may be considered for permanent employment as per hiring policy. Key Responsibilities :- Assist in daily branch customer services & operational activities. Support branch team in handling customer queries and resolving issues. Participate in lead generation, client acquisition and retention activities. Help execute marketing and promotional activities within branch. Learn and assist in maintaining client relationships by providing personalized services. Handle data entry, followup calls and prepare reports for the branch. Gain hands-on experience in financial products, services and customer relationship management.

As the Supervisor of the tool room section, your primary responsibilities will include overseeing monthly improvement activities, handling manpower, distributing daily work, and monitoring the performance of line associates. You will also be responsible for planning short-term and long-term activities for the tool room, as well as identifying cost reduction themes, planning their implementation, and providing feedback on the results. Additionally, you will be in charge of preparing and reporting on the Daily Tool Room Activities MIS, overseeing the in-house manufacturing of Jigs/Fixtures, and conducting Tool Try-outs for implementation in mass production. You will be expected to handle breakdowns, prepare analysis reports, and take appropriate actions to prevent future occurrences. Planning and executing monthly Preventive Maintenance Inspections (PMI) for Jigs/Fixture, Special Tools, and clamping units will also be part of your role. Other responsibilities will include re-sharpening and inspecting cutting tools, setting Department KPI's (SQCDME) targets, and preparing Monthly PDCA reports. Ensuring proper 5S practices and the safety of personnel, machines, and equipment will also be crucial aspects of your job. In terms of measurable deliverables, you should have a good understanding of Engineering drawings and GD & T, as well as advanced knowledge of conventional machines such as Lathe, M1TR, Milling, and Tool & cutter grinder. Proficiency in working with measuring instruments commonly used in tool rooms is essential. Basic knowledge of CNC machines, Wire-cut, and EDM machines, as well as familiarity with MS PowerPoint, Excel, and Oracle-ERP/SAP systems, will also be required. Strong analytical and reasoning skills, problem-solving abilities, and the capability to understand and handle customer requirements are key traits for success in this role.,

You are a skilled Techno functional consultant with expertise in Oracle CX (CRM), particularly specialized in Oracle B2C Service Cloud, with over 5 years of experience. Your role will involve hands-on experience in Oracle Field Service, Oracle B2B Service Cloud, and Oracle Sales Cloud. You should have a minimum of 4 years of experience in implementing Oracle CX cloud solutions. Your responsibilities will include excellent documentation, presentation, customer handling, problem-solving, and solution design skills. You will have complete ownership of the project, from requirement gathering to reviews, testing, and solution deployment. Your tasks will also involve creating screens, components, and workflows tailored to meet customer requirements. Moreover, you must possess exceptional requirement gathering and documentation skills. Any previous experience as a solution architect in the insurance industry would be considered an advantage.,

The ideal candidate should possess a strong understanding of Lease Accounting concepts such as Leases, Invoices, Utilities, Straight Line Rent, and Common Area Maintenance (CAM) Reconciliations. Additionally, having 1-3 years of experience in Team handling is required. Responsibilities include reviewing Balance Sheet Reconciliations and Audit Schedules, ensuring timely and accurate completion of Daily Close Monthly activities, providing guidance and training to the team with expertise, meeting SLAs of the process, conducting Reporting & Analysis tasks, and effectively leading the team. The candidate should be proficient in driving the team, have experience in customer handling, and be capable of mentoring and training higher team members. The role entails being a Lead in Lease Accounting within the ITES/BPO/KPO industry, focusing on Customer Service in the ITES/BPO sector. This is a Full-Time, Permanent position that requires expertise in LEASE ACCOUNTING. The Job Code for this role is GO/JC/536/2025, and the Recruiter Name is Divya R.,

As a Manager/Senior Manager in the automotive industry, you will be responsible for leading and managing the New Product Design & Development team, as well as overseeing Vendor Development. Your role will involve driving innovation in lighting products, including the design and development of new concepts. You must have a deep understanding of LED technology and other electronic basics, and be proficient in using tools such as CATIA and SOLIDWORKS. Your expertise in automotive industry standards, such as AIS and ECE, will be crucial in ensuring compliance and safety in all product designs. You will be required to conduct DFMEA and DVP reviews, as well as prepare necessary documentation for approval. Experience in prototyping and new product development processes is essential for success in this role. Your strong analytical skills will be put to the test as you verify and validate the functionality of mechanical designs for lighting products. You must also possess excellent negotiation skills for costing and Bill of Materials (BOM) management. Customer handling is a key aspect of the role, requiring effective communication and a customer-centric approach. Ideally, you should have a Diploma or B.Tech qualification with 10-15 years of experience in the automotive lighting or automobile plastics industry. Your ability to manage teams, drive innovation, and handle customer relationships will be critical for success in this dynamic and challenging role.,

The primary responsibility of this role is to drive sales of ABSLI life insurance products and ensure all pre and post-sales support and services to customers/clients. You will be expected to generate insurance leads in the branch by leveraging relationships with bank staff/customers and tapping walk-in customers, especially in the case of bancassurance. Additionally, you will act as the servicing and financial consulting officer for bank clients, providing end-to-end support until policy issuance in bancassurance scenarios. Candidates for this position are expected to possess the ability to convince and influence, demonstrate smart professional etiquettes, excel in relationship management, possess strong customer handling skills, be goal-oriented, resilient, and willing to travel within the city. The value proposition of this role includes the opportunity to work in a growing industry, direct entry onto company rolls with valuable job experience and social security benefits, attractive incentives based on performance, association with a highly respected brand like Aditya Birla Capital, and the chance to build a long-term career within the Aditya Birla Group. Furthermore, this role offers a world of opportunities to explore different roles across businesses/geographies within the group and entails a structured onboarding and induction process with best-in-class training and development programs.,

You are looking for a candidate with experience in sales or marketing who will be responsible for dealing with customers and leads to follow up for final conversion. The ideal candidate should have experience in customer handling in any field and must be able to relocate to Gurgaon or already be staying in Gurgaon. This is a full-time job opportunity with benefits including cell phone reimbursement. The work schedule is a day shift. The key requirement for education is Higher Secondary (12th Pass) and having experience in retail sales for at least 1 year is necessary. Proficiency in Hindi is required for this role. The work location is in person, and the application deadline is 10/04/2025. If you meet the specified criteria and are interested in this position, please apply.,

We are currently seeking a Junior Executive to join our team. As a Junior Executive, you will be responsible for handling tasks such as creating presentations, working with Excel and Word, managing systems, and interacting with customers. This position is suitable for freshers who have a background in creating PowerPoint presentations, using Excel, and customer handling. This is a full-time and permanent position with benefits including health insurance and Provident Fund. The work schedule is during the day shift or morning shift, and there is a yearly bonus provided. The work location for this position is in person. If you are a motivated individual with the required skills and are looking to start your career as a Junior Executive, we would love to hear from you.,

YASH Technologies is seeking SAP (SuccessFactors) - PM GM Professionals to join our team in multiple locations including Bangalore, Indore, Pune, and Hyderabad. As a part of our team, you will be responsible for supporting customers in the Talent Management process, understanding client requirements, providing recommended solutions for appraisal and succession processes, and leading end-to-end implementation of SuccessFactors PMGM/Succession & CDP Modules. To be successful in this role, you should have at least five end-to-end implementations of SuccessFactors PMGM/Succession & CDP Modules, be familiar with the latest Goal Management Module, gather and analyze clients" business requirements, configure/design SuccessFactors and related systems based on HR best practices, lead documentation processes for release/refresh activities, handle customer interactions effectively, provide support for pre-sales activities, and lead end-to-end PM/GM/SC/CDP implementations. Qualifications: - Bachelor's degree or higher in Information Technology, Business, Engineering, or a related field - BE/BTech/MBA/MCA Full-Time Education - SAP Certification is a plus - Self-motivated with the ability to learn quickly and solve problems proactively At YASH, we offer an inclusive team environment where you can create a career path that aligns with your goals. Our Hyperlearning workplace is grounded in flexible work arrangements, free spirit, and emotional positivity, agile self-determination, trust, transparency, and open collaboration, all the support needed for the realization of business goals, stable employment with a great atmosphere, and ethical corporate culture. Join us at YASH Technologies and be a part of a dynamic team working with cutting-edge technologies to drive positive changes in an increasingly virtual world.,

We are seeking a Sales Coordinator to become a part of our team located in Moti Nagar, Delhi. If you possess experience in telesales and have a keen desire to advance in a vibrant work atmosphere, then this vacancy is tailor-made for you! As a Sales Coordinator, you will be responsible for managing inbound and outbound sales calls, handling sales inquiries, documenting customer interactions and transactions, aiding in order processing and follow-ups, interacting with potential clients through B2B portals, and assisting the sales team in accomplishing set targets. The ideal candidate should have a minimum of 6 months of experience in telesales, be at least 12th pass educationally, and be comfortable with the day shift. The salary offered ranges from 12,000 to 16,000 and includes attractive incentives. The selection process involves a straightforward procedure with a single HR round and is open to individuals of any gender. Key requirements for this role include excellent communication and interpersonal skills, a fundamental understanding of sales coordination and customer management, familiarity with B2B portals (preferred but not mandatory), the ability to efficiently handle customer queries and multitask, as well as strong follow-up and negotiation abilities. If you possess the desired skills and are ready to elevate your sales career, we invite you to join us and embark on the next phase of your professional journey.,

You will be joining Halucinate, a VR gaming company with 10 branches in South India. As the Halucinate Technical Head, your primary responsibility will be to oversee all technical issues in the company's branches. This role requires a strong knowledge of hardware computers, including the ability to assemble, diagnose problems, and perform necessary fixes. In addition to technical support, you will also be responsible for basic hardware and software installations, as well as maintaining small accounting and Excel sheet tasks. Handling customer queries and providing support will also be part of your duties. This position offers significant opportunities for growth within the company. We are seeking talented and proactive individuals who are willing to travel and achieve results. The job is full-time with a starting salary from 20,000.00 per month. The shift is flexible, and the ability to commute or relocate to Bengaluru, Karnataka, is required. The ideal candidate should have at least 1 year of total work experience, with a preferred background in hardware assembly and software installation. If you are interested in this position, please contact the employer at +91 9880368600. The expected start date for this role is 05/05/2023.,

Role & responsibilities : Ensure a delightful customer experience at store Acquire new customers Provide post sales- service to walk- in customers Achieve acquisition & revenue targets Manage systems & store operations Ensure stock availability in store Ensure merchandising visibility in store Maintain supply chain stability and inventory Ensure daily cash deposit Manage utility payments Skills and Competencies Basic computer knowledge Smartphone usage Speak local language English reading & writing Cash handling skills Sales and customer handling Ability to learn

You should be passionate about sales and possess excellent English & Hindi communication skills along with convincing abilities. Additionally, you must have good written communication skills to effectively handle customers" inbound and outbound calls. Your responsibilities will include resolving queries, informing customers about products/offers/services, generating customer leads through cold calling, and closing sales to achieve quarterly targets. We are looking for freshers with strong communication skills to fill this position. This role offers a competitive package ranging from 10000-14000 Rs. It is a full-time job opportunity with 20 open positions available. The ideal candidate should have 0-2 years of experience and hold a graduation qualification. If you are interested in this opportunity, please contact HR at 91 637 874 0904 or send your resume to careers@taskrobots.org.,

As a Business Development Intern at our company, you will play a vital role in various aspects of sales and marketing. Your primary responsibilities will include creating compelling presentations and reports using MS Excel and MS PowerPoint. You will also collaborate with the sales team to generate leads, close deals, and participate in fieldwork by meeting with companies and decision-makers. It will be crucial for you to maintain accurate records of all sales and marketing activities while providing administrative support to ensure seamless operations. We are looking for candidates who are available full-time for on-field or in-office internships with a duration of 6 months. Ideal applicants should possess skills and interests in sales, business development, and negotiation. This internship opportunity is open to students pursuing a graduation degree in BTech, BBA, or MBA, and it will require you to demonstrate proficiency in customer handling and business development. Strong skills in MS Excel and PowerPoint, along with effective time management and excellent English communication abilities, are essential for success in this role. Additionally, you should be diligent in providing updates and following up on tasks promptly. Please note the following important information: - The potential for a Pre-Placement Offer (PPO) will be based on your performance during the internship period. The decision to offer a PPO will hinge on how well you meet the assigned targets. - The salary package for candidates who receive a PPO will be 6 Lakh per annum. - The internship tenure is fixed at 6 months. - During the internship, you will receive a fixed stipend ranging from 10,000 to 12,500 per month. - You will also be entitled to a travel allowance of 300 per day for 5 meetings or 150 for 2-3 meetings. If you are enthusiastic about gaining hands-on experience in business development and sales, and you meet the aforementioned criteria, we encourage you to apply for this internship opportunity.,

About the job: As a Telesales Associate for the Forex market in India, you will play a pivotal role in our team at Duhani Capital. We are dedicated to empowering traders with the necessary tools, knowledge, and support to navigate global markets confidently. Whether you are a beginner or an expert, our user-friendly platform caters to all, fostering financial growth and success. By democratizing market access, providing exceptional customer service, and promoting financial literacy, we assist individuals in achieving their investment goals. Join us in this revolution as we expand rapidly and seek dynamic talents to be a part of our journey. Role Overview: We are looking for a motivated Account Associate who can contribute to the growth of our company. Your responsibilities will include acquiring new clients, nurturing relationships, and boosting sales through a relationship-based approach. Jobscope: - Lead Generation: Reach out proactively to potential clients through outbound calls and cold calling to convert leads into accounts. - Client Engagement: Manage the complete sales cycle by addressing inquiries and guiding clients through the account setup and sales process. - Relationship Building: Cultivate and sustain strong relationships with new and existing clients to drive retention and repeat business. - Market Insight: Stay updated about industry trends and our product offerings to effectively cater to client needs. - Sales Process: Adhere to sales procedures and maintain accurate records of client interactions and activities. - Promotional Knowledge: Stay informed about promotional campaigns and product updates to enhance client engagement. - Professional Development: Engage in training sessions to remain abreast of market conditions and enhance sales techniques. Ideal Candidate Profile: Attributes: - Results-oriented approach - Strong interpersonal skills - Ability to build rapport and trust with clients Skills: - Excellent verbal and written communication skills - Fluency in both English and the native language - Experience in telesales or customer handling - Focus on meeting and exceeding conversion targets Knowledge: - Knowledge or experience in the FX & CFDs industry - Understanding of financial services,

HI APPLICANTS !! GREETING'S FROM SHININGSTARS ITPL!!! APPLY HERE WHO WANTED TO START THEIR CAREER IN BPO DOMAIN AS A CUSTOMER SERVICE ROLE !! Profile: Customer Service Process - Inbound Voice Qualification: Graduate & Undergraduate Both Can Apply Must Be Possess Good English Communication Skills. Working Days: 6 days in a week with 1 rotational off day Shifts: For Boys Rotational shifts & For Girls Day Shift. Salary- 15 To 20kctc ( In hand 12 to 16.8k) + Quarterly Bonus & Other Benefits NOTE -PLEASE EXCUSE FROM US IF NOT FLUENT IN ENGLISH LANGUAGE Eligibility Criteria Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. Candidates who have college exams July & August are not eligible to apply. Should be versatile in nature Roles & Responsibilities Resolve customer queries over the call. Must be patient on call & calm mindset Must be learn & understand customer queries in easy going process. Good listener mean while listening queries & customer problem understanding. Mode Of Interview -Walk-in Interview. INTERVIEW ROUNDS - HR / OPERATION / VERSANT To get your Interview aligned can share their resume on the whatsapp number @6388849191( Ashish Shukla). NOTE -PLEASE EXCUSE FROM US IF NOT FLUENT IN ENGLISH LANGUAGE. Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

Work From Office Location - Airoli, Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Apply Now! Call or WhatsApp your CV to: HR Prathmesh 9607404867 Interviews booking fastdon’t miss out!

Qualification:- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613

Process:- ICICI Bank Credit Card Sales Salary - Upto 21k In hand Need Good communication Marathi And Hindi Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC To Apply ! Ping HR Omkar on WhatsApp at HR omkar:- +91 86988 79613 Share your updated resume Interviews scheduled Mon–Sat Perks and benefits Incentives and growth opportunities.

-Process - Bank Of India Inbound process -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 15K CTC -ROI - HR and Ops only Required Candidate profile Qualification :- Graduates or Graduation perusing Apply Now! Call or WhatsApp your CV to: HR Prathmesh – 9607404867 Interviews booking fast—don’t miss out!