27048 Customer Handling Jobs

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2.0 - 6.0 years

4 - 8 Lacs

bengaluru

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Kia Motors is looking for Area Service Field Manager (ASFM) to join our team Roles and Responsibility Manage and oversee the service field team to ensure efficient operations and high-quality customer satisfaction. Develop and implement strategies to improve service delivery and reduce costs. Collaborate with cross-functional teams to resolve complex issues and enhance overall performance. Analyze data and metrics to identify trends and areas for improvement. Train and coach team members to enhance their skills and knowledge. Foster a culture of continuous improvement and excellence within the team. Job Requirements Proven experience in service management or a related field, with a minimum o...

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0.0 - 3.0 years

2 - 5 Lacs

kolkata

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Truely marry is looking for Customer Care Executive (CCE) to join our team Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Build strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer complaints. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-s...

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1.0 - 5.0 years

2 - 3 Lacs

chennai

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Sales through lead generation calls, follow-ups, Sales & Lead Management, CRM Management Strong Communication skills, Clients convenience skills must ,immediate joiners is preferable fitness knowledge is important. For contact HR - 8778786485.

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1.0 - 2.0 years

3 - 4 Lacs

chennai

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About Qube: At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to cater to the needs of the global cinema business. If you are amongst those who love to work along with people making positive or transformative changes in their lives, enabling individuals to recognize and achieve their true potential, then we invite you to join hands with us in our journey of bringing every story to life . About QubeWire : ...

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0.0 - 2.0 years

5 - 6 Lacs

gurugram

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Key Responsibilities: Provide Level 2 support for voice, messaging, and data applications on VAS platforms. Maintain service uptime and ensure compliance with SLA commitments . Perform capacity planning and manage redundancy for critical systems. Deploy releases, patches, and fixes on application platforms. Configure and troubleshoot Linux environments including clustering, high availability, and load balancing. Work with WebServers such as Apache, Tomcat, and JBoss. Analyze server performance , perform tuning, and ensure platform stability. Develop and maintain scripts using Python, Perl, or Shell for automation and operational efficiency. Required Technical Skills: Strong hands-on experien...

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0.0 - 3.0 years

1 - 2 Lacs

bengaluru

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Role & responsibilities We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives . You will be the first point of contact for our customers, ensuring their queries are resolved quickly and effectively while delivering a positive experience. Key Responsibilities Handle customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve complaints and escalate complex issues when necessary. Maintain customer records and update CRM systems. Follow up with customers to ensure satisfaction. Collect feedback and share insights with the management team. Skills & Qualifications Excellent communication s...

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2.0 - 7.0 years

2 - 6 Lacs

noida, greater noida, delhi / ncr

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Kick-start Your New Year with a New Career! Mega Hiring Drive Axis Phone Voice Process We are conducting a Mega Omega Drive this Friday for Axis Phone Voice Process . Interested candidates can walk in and get hired! Job Title: Phone Banking Officer Voice Process Job Location: Axis House, tower 2, 5th floor, Jaypee Wish Town, Sector 128, Noida, Uttar Pradesh. Interview Date: Friday, 02 Jan 2026 Job Description: The role involves effectively resolving customer queries or complaints at the first instance with excellent customer satisfaction scores and minimum handling time, along with cross-selling and upselling various products. Key Responsibilities: Resolve customer queries/complaints promptl...

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5.0 - 10.0 years

3 - 6 Lacs

mumbai, mumbai suburban

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Job Title: Senior Sales Coordinator Job Location: Borivali, Mumbai Experience Required: 5 to 10 Years Industry: Jewellery Job Description: We are seeking an experienced Senior Sales Coordinator to support the sales team by managing coordination, documentation, and sales operations. The role ensures smooth communication between sales, clients, and internal departments while maintaining accurate sales records and reports. Key Roles & Responsibilities: Act as the primary point of contact for US-based clients, addressing inquiries and resolving issues through emails and calls. Maintain a thorough knowledge of our product range and the gems and jewelry industry to effectively communicate with cli...

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Neha - 8637721095 Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

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0.0 - 2.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process: Non Sales - Voice Process Criteria : Min. HSC Pass Freshers & exp. Both Can Apply Average English comm. required Age: 18 - 35 Immediate joiners preferred Shift Timing: 9:30AM - 6:30PM | One Rotational Off Salary: 14,500 In-hand Required Candidate profile Eligibility: Freshers or candidates with 6+ months Exp Location: Turbhe, Navi Mumbai Apply Now Contect More Detail Call: HR Neha - 8637721095 Perks and benefits Fixed salary Non-sales process Day shift role

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1.0 - 6.0 years

2 - 4 Lacs

gurugram

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We are looking for a Customer Support Executive who can handle customer queries efficiently and ensure a positive service experience The role involves interacting with customers, understanding their concerns, and coordinating with internal teams to provide timely and effective resolutions Freshers with good communication skills and a customer-first mindset are welcome to apply Skills Required Good communication skills Strong problem-solving abilityCustomer-handling experience (preferred) Ability to work in a team and manage customer expectations Key Responsibilities - Handle customer queries and provide timely resolutions Ensure customer satisfaction and a smooth service experienceCoordinate...

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1.0 - 3.0 years

0 - 0 Lacs

navi mumbai, mumbai city, kalyan

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NO FEES | NO CHARGES | 100% FREE HIRING SUPPORT IMMEDIATE OPENING | INTERNATIONAL BACKOFFICE Location: Ghansoli (Walking distance from Ghansoli Station) Role Details Position: Backoffice Executive Process Type: International Backoffice Quality Requirement C3 / B2 Voice Quality (High English Proficiency) Eligibility HSC / Graduate Minimum 6 months experience in Backoffice (Mandatory) Work Details 5 Days Working 2 Rotational Week Offs 247 Rotational Shifts Strictly follow IBU boundaries Ghansoli only Salary Up to 28,000 In-Hand Interested candidates can connect directly for guidance & shortlisting (Again no consultancy charges at all) WhatsApp / Call: 9325509063 Email: akankshathakur.nley@gmai...

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0.0 - 1.0 years

1 - 2 Lacs

patiala, sst nagar

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Monday to Friday: 4:30 AM 1:30 PM (Includes 1-hour break) Saturday: 4:30 AM 10:30 AM About the Role: We are looking for Telecallers to join our team at UVLink Tech Services LLP and support our partner company in Australia (Loans at Life), a finance company specializing in loan services. The role involves engaging with potential and existing customers, explaining financial products, and assisting with loan processing. Key Responsibilities: Make outbound calls to potential customers and understand their loan requirements. Explain loan products, eligibility criteria, and documentation process. Communicate fluently in English to engage customers effectively. Follow up with leads and maintain a s...

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0.0 - 3.0 years

2 - 5 Lacs

bengaluru

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Position: 2 Nos. IT Engineer (Laptop Hardware RE Support) Project: ITC Company Bangalore Location: AVS Layout, Koramangala, Srinivagilu Main Road, 20th L Cross Road, Bengaluru, India Start Date: Immediate Mode: On-site (Full Time) Interview: Walk-in (Face-to-Face) + Telephonic Skills Required (Mandatory): Hands-on experience in Laptop Hardware Troubleshooting & Repair (board-level diagnosis, part replacement, assembly/disassembly) Familiarity with RE (Repair/Exchange) process & handling defective units Desktop hardware troubleshooting OS installation & configuration (Windows/Linux) Good communication & customer handling skills Experience: 1-3 Years (Mandatory laptop hardware repair backgroun...

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1.0 - 2.0 years

2 - 3 Lacs

karaikkudi

Work from Office

Customer Support Executive (Day / Night Shift) We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive for the night shift. In this role, you will be responsible for providing exceptional customer service and assistance to our clients during nighttime hours. Your primary objective will be to address customer inquiries, resolve issues, and ensure overall customer satisfaction. Job Responsibilities Respond promptly and professionally to customer inquiries via various channels (phone, email, chat, etc.) during the night shift. Provide accurate and relevant information to customers regarding products, services, and company policies. Assist cus...

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0.0 - 1.0 years

2 - 3 Lacs

bengaluru

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Responsibilities: * Close sales through effective customer handling * Manage CRM system for lead tracking & reporting * Build strong customer relationships * Meet sales targets through field marketing efforts Sales incentives

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0.0 - 1.0 years

1 - 1 Lacs

chennai

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Degree or Diploma equivalent. Work experience as a Tele caller, Presales, Sales & Marketing or a similar role in the Sales Department. Knowledge of the real estate industry is a plus. Great interpersonal skills. Exceptional oral and written communication skills. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Developing growth strategies and plans Generate leads through networking, cold calling, referrals, and other strategic methods. Build and maintain strong relationships with potential clients, partners, investors, and industry professionals.

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0.0 - 1.0 years

1 - 1 Lacs

pune

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Customer Care Executive To keep our brand promise of exceptional products and service, we are looking for a Customer Care Executive who can grow into the role of setting up and managing our Customer Care Service - to manage customer requests and order enquiries - online and at our Phygital Stores. Roles & Responsibilities * Setup Customer Care by working with IT department to integrate all Customer Request channels (online, phone, WhatsApp, Social Media, etc.) * Manage daily Customer Care & Sales Enquiry requests by working with Logistics & Sales Teams * Achieve high ratings of Customer Service * Manage Customer Care and Store upkeep at our Mundhwa Store

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4.0 - 9.0 years

10 - 20 Lacs

gurugram

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Job Title- Manager -After Sales Location-Gurgaon Experience - 4 to 9 Years Max Education-BE or Btech (Full Time Only) Key Responsibilities: 1. City Team Leadership: o Collaborate with the City Heads, operations staff, including backend executives and CCE. 2. Operational Strategy: o Develop and implement operational strategies to achieve all services as per HMCL guidelines. 3. Inventory Management: o Oversee the procurement, maintenance, and tracking of parts/accessories. 4. Customer Service: o Monitor customer feedback and address issues promptly to maintain high customer satisfaction in terms of product quality. 5. Budget Management & vendor payments o Develop and manage the repair & mainte...

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0.0 - 5.0 years

10 - 14 Lacs

kanyakumari

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Job Summary: As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service. Key Responsibilities: - Manage and motivate the telesales team to reach sales goals. - Plan and implement sales strategies. - Train new and existing team members on products and sales techniques. - Monitor calls and provide feedback for improvement. - Track sales performance and prepare reports. - Handle customer questions or complaints when needed. - Work closely with other departments like marketing and customer service. - Keep up to date w...

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0.0 - 1.0 years

2 - 2 Lacs

thoothukudi, tuticorin

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Communication with clients. Assignment of client with process. Following clients with required documents for process. Updating them with the work in-process. Up-dation with work completion. Payment follow-up for the completed services.

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6.0 - 11.0 years

4 - 7 Lacs

noida, ghaziabad, greater noida

Work from Office

1. Handling and managing the team. 2. Addressing customer queries & providing solutions. 3. Managing tasks such as BBA, TPA, PTM, demand letters, possession and handover. 4. Managing the collections. 5. Generating various MIS. Required Candidate profile 1. Minimum 06 years experience in CRM department in real estate industry. 2. Good communication skills and pleasing personality. please share me your cv on hr_recruit@sikka.in & 9717020195

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process: Credit Saison - Inbound Process Freshers and Experience can apply Good communication skills Shift:- 9.30 to 6.30 / Sunday Fix off Salary: 16,000 TO 18,000 (22K CTC) Required Candidate profile Graduates / HSC Pass Immediate Joining Required Reach out for more information Contact on: HR Priyanka -7855990932

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0.0 - 3.0 years

1 - 3 Lacs

pune

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Process: BPO Telecalling Executive - Voice Process Location: Somnath Nagar, Pune Requirement: Fresher and Experience both can apply immediate joiner work from office Salary : 10,000 To 16,000 in hand + Unlimited Incentive Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide i...

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1.0 - 2.0 years

3 - 4 Lacs

chennai

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About Rentokil PCI About the Role: The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required. Keeps customers informed about the progress of their complaints and provides timely answers and solutions. Analyzes complaint...

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Exploring Customer Handling Jobs in India

India has a thriving market for customer handling jobs, with various industries actively seeking professionals who excel in managing customer inquiries, complaints, and feedback. This article aims to provide job seekers with insights into the customer handling job market in India, including top hiring locations, average salary ranges, career progression paths, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and high demand for customer handling professionals across various industries.

Average Salary Range

The average salary range for customer handling professionals in India varies based on experience and location. Entry-level positions typically start at INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

A typical career path in customer handling may involve progression from Customer Service Executive to Team Leader, followed by roles such as Customer Service Manager or Customer Experience Manager. Advancement opportunities may also include positions in sales, marketing, or operations management.

Related Skills

In addition to strong communication and problem-solving skills, customer handling professionals may benefit from proficiency in CRM software, data analysis, conflict resolution, and customer relationship management strategies.

Interview Questions

  • What experience do you have in handling customer inquiries and complaints? (basic)
  • How do you prioritize multiple customer requests simultaneously? (medium)
  • Can you give an example of a time when you successfully turned a dissatisfied customer into a loyal advocate? (advanced)
  • How do you stay updated on product knowledge and company policies to better assist customers? (basic)
  • Describe a challenging customer interaction you've had and how you resolved it. (medium)
  • How do you handle high-stress situations when dealing with upset customers? (medium)
  • What strategies do you use to upsell or cross-sell products/services to customers? (advanced)
  • How do you measure customer satisfaction and feedback in your current role? (medium)
  • Explain the importance of empathy in customer handling. (basic)
  • How do you handle customer data privacy and confidentiality? (basic)
  • What steps do you take to ensure timely response and resolution to customer queries? (medium)
  • How do you handle communication with irate customers over phone or email? (medium)
  • Describe a time when you went above and beyond to provide exceptional customer service. (advanced)
  • How do you handle escalations from dissatisfied customers? (medium)
  • What metrics do you use to assess your performance in customer handling? (medium)
  • How do you adapt your communication style when dealing with different types of customers? (basic)
  • Describe a situation where you had to collaborate with other departments to solve a customer issue. (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • What role do you think technology plays in enhancing customer service? (basic)
  • How do you handle cultural differences when dealing with international customers? (medium)
  • Explain a time when you had to deal with a difficult customer and how you managed the situation. (medium)
  • How do you prioritize customer retention and loyalty in your interactions? (medium)
  • Describe a successful customer service initiative you implemented in your previous role. (advanced)
  • How do you handle repetitive or routine customer inquiries to ensure efficiency and customer satisfaction? (medium)
  • What strategies do you use to de-escalate tense situations with customers? (medium)

Closing Remark

As you navigate the competitive job market for customer handling roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your understanding of industry best practices, and apply confidently to secure exciting opportunities in this dynamic field. Good luck!

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