22001 Customer Handling Jobs

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0.0 - 3.0 years

2 - 3 Lacs

new delhi, gurugram

Work from Office

Role & responsibilities: : Handling Inbound customer queries. E xplain products benefits and handle customer queries. Maintain strong client relationship and follow customer. Preferred candidate profile: Strong communication skills. Grad/UG Immediate joiners preferred. Perks and benefits: Salary 3.50 LPA CTC Lucrative incentive depending on performance. Interested candidates please connect: 9171224514

Posted 11 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai suburban, navi mumbai, mumbai (all areas)

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ICICI Lombard Digital sales Vashi, Mumbai Requirement - 1. Relevant experience letter required Experience in Sales background (Outbound sales) only 2. 6 months and above experience in any field (sales background) 3. Excellent communication skills 4. Experience in collection and customer service will not be accepted Work Details: - Rotational shifts: 9;30AM to 7:00 PM - 5-day work week with 2 rotational week-offs (Saturday & Sunday not fixed) Salary: Salary upto CTC 3.79 LPA In-hand 27k max How to Apply To schedule your interview Call or send your CV through WhatsApp Contact on: HR Avdhut- 7796426971

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0.0 - 3.0 years

2 - 3 Lacs

noida, new delhi, gurugram

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Hi Jobseeker, Greeting from Shiningstars ITPL We are hiring for Customer Service Executive at NOIDA and GURUGRAM Salary-Upto 3.5 LPA (Based on Experience and Communication ) Fresher/ Experienced / Undergraduate/ Graduate all can apply Working Conditions : Rotational Shift (Day/Night) 5/6 working days Weekly off : Rotational Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, pr...

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0.0 - 2.0 years

2 - 2 Lacs

gurugram

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Job descriptionRoles and Responsibilities Handle customer queries via email, phone calls, and chats to resolve their issues efficiently. Provide excellent customer service by understanding their needs and concerns. Utilize strong verbal communication skills to effectively communicate with customers. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-3 years of experience in BPO/Call Centre environment or related field (CSE/CSA/CCA). Excellent written communication skills for effective email writing and email processing. Strong verbal communication skills for handli...

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2.0 - 5.0 years

1 - 5 Lacs

navi mumbai, dombivli, kalyan

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Key Responsibilities Receive orders from the KAMs/Customers/Business team and taking it ahead for further process in coordination with multiple stakeholders. Serve as the SPOC for all assigned customers, leading end-to-end new requirement gathering for job onboarding and execution across projects. Track and monitor Change Requests (CRs) for all assigned segments, ensuring proper follow-up and escalation to peers in case of delays or lack of support. Compare purchase orders and quotes for accuracy. Inform Production/Operations/Costing in case of a change in process and any other major changes leading to additional expenditure. Identify discrepancies in order receipts and communicate them to K...

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1.0 - 6.0 years

2 - 4 Lacs

noida

Work from Office

Customer handling, Voice process, Query solve.strong communication and interpersonal skills, CRM Software . Proficiency in customer support tools, MS Excel, knowledge of customer service. Female candidates-9319898243,Hr3@advancelam.com

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0.0 - 2.0 years

1 - 2 Lacs

bengaluru

Remote

handle daily follow-ups, customer calls, material inward/outward tracking, and coordination with the dispatch and accounts teams. And timely updates related to service operations. Candidate should have good communication skills and must follow company rules and discipline.

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1.0 - 5.0 years

2 - 4 Lacs

hyderabad

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Role & responsibilities Client and customer management: Identify and contact potential clients, build and maintain relationships with existing ones, and provide ongoing support. Sales and strategy: Develop and implement sales strategies, present products or services, and convince customers of their value. Achieving goals: Meet or exceed sales targets and quotas through negotiation and closing deals. Market knowledge: Conduct market research, stay updated on products, and understand competitor offerings to inform sales approaches. Reporting and administration: Maintain accurate records of sales activities, manage paperwork, and provide reports on customer feedback and market conditions. Prefe...

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0.0 years

2 Lacs

gandhidham, kutch

Work from Office

1) Looking for a young, smart & dynamic female candidate with a good personality 2) Ability to handle day-to-day customer queries and the documentary aspect. Professional Mailing and Calling Etiquette is essential. Contact- 8130270344

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0.0 - 2.0 years

2 - 3 Lacs

ahmedabad

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We are hiring an IT/SaaS Sales Executive to generate leads, connect with clients, explain software solutions, and drive subscriptions. Strong communication, fluent English, and experience in software or B2B sales are preferred.

Posted 12 hours ago

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0.0 - 1.0 years

1 - 2 Lacs

lucknow

Work from Office

CUSTOMER SUPPORT Voice/Chat process Grad/UG can apply Fresher/experienced can apply salary upto 20kCTC 6 Days working Need Immediate Joiners Interested Candiates drop your resume on Hr Harvindar 9125776661 Hr Jyoti 9125739578

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

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Role & responsibilities What Youll Do: Assist pet parents with bookings & inquiries over the calls Resolve queries with empathy Educate on pet care & products over the calls Coordinate with teams for smooth service Preferred candidate profile Requirements: Min 12th Pass Good communication skills in English & Hindi is must 6months in Customer Service added advantage Strong Communication & Problem-Solving Skills Passion for pets Work Location: Indiranagar Day Shift | Product-Based Company Salary: Up to 40,000 CTC / Month Work in a Pet-Friendly Environment Perks & Benefits: Joining Bonus: 2.5 Lakhs (Stocks Provided) Free Food at workplace Salary Appraisal every 6 months Medical Insurance up to ...

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1.0 - 6.0 years

3 - 6 Lacs

pune, gurugram

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Customer Service Voice 1+ yrs exp (BPO) UPTO: 6 LPA Grad Gurugrm\Pune Call: 8448387768 sakshitiwari.ing@gmail.com

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0.0 - 5.0 years

3 - 5 Lacs

pune

Work from Office

Greetings from KVC CONSULTANTS LTD. We are Hiring for International Voice Process for Pune yerwada location. Freshers & Experienced both can apply *Kindly note this a work from office role with job location in Pune Profile - Customer Support Executive Job locatio n - Yerwada Qualification * UG/Graduates both can apply * Good Verbal --- communication skills in English *Fresher also eligible Salary Upto (Rs 4.00 LPA) *18 months + International Customer support Experience Salary - Upto 5.00 Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s Saloni : 9628373762 Simran : 9821182647 ## NO PLACEMENT CHARGE...

Posted 13 hours ago

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0.0 - 4.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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WALKIN DRIVE WORK FROM OFFICE Location - Mohali/Chandigarh Handle inbound & outbound calls / Chat Or email understand customer's need & solve queries Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills comfortable with Rotational shifts UG/Grad/PG Fresher/Experienced both can apply Immediate joiners only should be available for Face to Face interview Perks and benefits Incentives EPF Health Insurance Cab facility

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR - 7796427033 (Call and What's app)

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1.0 - 3.0 years

1 - 3 Lacs

kollam

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We are looking for Sales and Marketing staff , preferably from Kollam side , but candidates from other locations can also apply if they are ready to work in Kollam. Visit shops, clinics, and hospitals for product promotion Food allowance

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- JFL (Dominos) / Customer Service Requirement: - Rotational Shifts (11 AM - 11 PM) - Communication: Good to Excellent -Salary: Full Time: 15,000 In hand // 10,000 In hand (Part-time) -Good Communication Skills Required Candidate profile Qualification: HSC Pass Location: Turbhe, Navi Mumbai Apply today, and our HR team will get in touch with you shortly ! HR - 7796427033 (Call/WhatsApp) Perks and benefits Team Parties, Friendly Workplace, Holidays

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0.0 - 5.0 years

1 - 3 Lacs

mohali

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Customer Support Executive Location: Mohali 6 Days a Week Rotational Shifts & Rotational week offs Salary: Up to 32k CTC + Incentives (5,000 – 7,000) Qualification: 12th Pass and Above Good communication skills Immediate Joiner

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process - JFL UCR (Voice + Email) Minimum 12th pass Experience: Fresher and Experience Good Communication / Rotational Off Rotational shift Salary: 18,000 In hand Required Candidate profile Qualification: HSC Pass to any graduate Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Mayuresh - 9822643973 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

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0.0 - 4.0 years

0 - 2 Lacs

noida, greater noida

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Hiring for Travel Process – Noida 12th + 6 months BPO experience Excellent communication a must Salary up to 26k CTC Rotational day shifts 5 days working Ready to grow? Apply now! Required Candidate profile What We’re Looking For Exceptional communication skills Willingness to work in night shifts Send your resume- hr02skywaysolution@gmail.com or 7658043424 HR AMRITA

Posted 14 hours ago

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0.0 - 2.0 years

1 - 2 Lacs

chennai

Work from Office

Interact with customers over a call with strong skills. Maintain accurate call records and customer interaction logs. Resolve customer queries or issues in a timely and efficient manner. Ability to handle a pressure over a call. Required Candidate profile Language: Tamil, Kannada, Malayalam, Hindi, Telugu for Chennai Education: 12th Pass/ Any Degree(2022-2025 Pass outs) Preferred Immediate Joiners Contact HR PARVATHI:(7358179139) Perks and benefits PF, ESI, INCENTIVES AVAILABLE

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1.0 - 3.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

Work from Office

International Voice and chat Process| jobs | Salary @37K Mohali Position: International Process Executive Location: Mohali Work Mode: Work from Office Qualification : 12th or graduation any but English should be excellent Experience- Min 1yr international BPO exp. *****TO APPLY******** Share Resume to 9056288584 ( For Quick Response share CV on WhatsApp ) Job Responsibilities: Inform customers about products & services Both freshers and experienced can apply Good Typing Speed Required Flexible for rotational shifts HR ROUND and manager round Online Salary up to : 25,000 CTC TO 37,000CTC+ PF + Incentives working day 5, CAB AVL both side FOR Gurgaon *****Note: Need Immediate joiner Only***

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0.0 - 4.0 years

3 - 5 Lacs

mumbai

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About the Role We are looking for an empathetic, consultative Inside Sales Specialist who can drive the complete customer journey - from the first conversation to enrolling clients into our dermatologist-led treatment programs. Your role will be impact-driven, helping people make one of the most emotional decisions of their lives: choosing to treat their skin. Role & responsibilities Engage and qualify inbound leads through calls, WhatsApp, and CRM-based follow-ups. Understand customer skin concerns and recommend suitable solutions. Clearly explain dermatologist-led treatment process. Convert consultations into treatment enrollments through trust-based selling. Maintain an organized sales pi...

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

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JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Contact HR Sabiha Banu-6360066397 Job Details: International Voice Customer Support (US Process) CTC: 3 to 7 LPA | Location: AMR Tech Park, Honasandra About the Role: Assist international customers with queries and provide professional voice-based support ensuring customer satisfaction. Day-to-Day: • Handle inbound/outbound calls for issue resolution • Provide accurate information and maintain service quality • Document all interactions in CRM and follow process guidelines Must-haves: • Excellent English communication skills • Willingness to work in rotation...

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Exploring Customer Handling Jobs in India

India has a thriving market for customer handling jobs, with various industries actively seeking professionals who excel in managing customer inquiries, complaints, and feedback. This article aims to provide job seekers with insights into the customer handling job market in India, including top hiring locations, average salary ranges, career progression paths, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and high demand for customer handling professionals across various industries.

Average Salary Range

The average salary range for customer handling professionals in India varies based on experience and location. Entry-level positions typically start at INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

A typical career path in customer handling may involve progression from Customer Service Executive to Team Leader, followed by roles such as Customer Service Manager or Customer Experience Manager. Advancement opportunities may also include positions in sales, marketing, or operations management.

Related Skills

In addition to strong communication and problem-solving skills, customer handling professionals may benefit from proficiency in CRM software, data analysis, conflict resolution, and customer relationship management strategies.

Interview Questions

  • What experience do you have in handling customer inquiries and complaints? (basic)
  • How do you prioritize multiple customer requests simultaneously? (medium)
  • Can you give an example of a time when you successfully turned a dissatisfied customer into a loyal advocate? (advanced)
  • How do you stay updated on product knowledge and company policies to better assist customers? (basic)
  • Describe a challenging customer interaction you've had and how you resolved it. (medium)
  • How do you handle high-stress situations when dealing with upset customers? (medium)
  • What strategies do you use to upsell or cross-sell products/services to customers? (advanced)
  • How do you measure customer satisfaction and feedback in your current role? (medium)
  • Explain the importance of empathy in customer handling. (basic)
  • How do you handle customer data privacy and confidentiality? (basic)
  • What steps do you take to ensure timely response and resolution to customer queries? (medium)
  • How do you handle communication with irate customers over phone or email? (medium)
  • Describe a time when you went above and beyond to provide exceptional customer service. (advanced)
  • How do you handle escalations from dissatisfied customers? (medium)
  • What metrics do you use to assess your performance in customer handling? (medium)
  • How do you adapt your communication style when dealing with different types of customers? (basic)
  • Describe a situation where you had to collaborate with other departments to solve a customer issue. (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • What role do you think technology plays in enhancing customer service? (basic)
  • How do you handle cultural differences when dealing with international customers? (medium)
  • Explain a time when you had to deal with a difficult customer and how you managed the situation. (medium)
  • How do you prioritize customer retention and loyalty in your interactions? (medium)
  • Describe a successful customer service initiative you implemented in your previous role. (advanced)
  • How do you handle repetitive or routine customer inquiries to ensure efficiency and customer satisfaction? (medium)
  • What strategies do you use to de-escalate tense situations with customers? (medium)

Closing Remark

As you navigate the competitive job market for customer handling roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your understanding of industry best practices, and apply confidently to secure exciting opportunities in this dynamic field. Good luck!

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