26960 Customer Handling Jobs

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1.0 - 6.0 years

1 - 5 Lacs

ahmedabad

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Experience: Fresher to 1 Years Education: BBA-MBA, B.E.-M.E., BCA-MCA similar Job Description We are looking for a Customer Success Executive (Fresher) who is eager to learn, communicate effectively, and support customers throughout their journey with us. This role is ideal for candidates who enjoy working with people, solving problems, and coordinating with internal teams to ensure customer satisfaction. You will receive training and hands-on exposure to customer communication, project coordination, and service delivery. Key Responsibilities Act as a point of contact for assigned customers under guidance from senior team members Communicate with customers via email, calls, and meetings Unde...

Posted 15 hours ago

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1.0 - 4.0 years

4 - 5 Lacs

patna

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Key Accountability Persistency drive- co-ordination with stakeholder (Sales or Partner) MIS management Renewal Collection- Approaching customer through calls, email or visits for renewal collection on the allocated base Managing HNI customer, handling customer queries, complaints and provide resolution to meet organization objective Analytical Assistance to sales or partners for overall persistency improvement Competencies (Knowledge & Skills) good communication skills well verse in excel and MS office good analytical skills

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0.0 - 5.0 years

2 - 5 Lacs

mumbai suburban, thane, mumbai (all areas)

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Walk-In Drive: Customer Service Representative (CSR) Join Lumina Datamatics and build your career in Customer Experience! We are hiring Customer Service Representatives with strong communication skills and a passion for delivering excellent customer support. If you're energetic, customer-focused, and eager to growth is opportunity is for you! Role Highlights: Handle customer queries via voice, chat, and email Provide accurate and empathetic resolutions Maintain CRM updates and follow process guidelines Ensure high-quality service and customer satisfaction Willingness to work in Night Shifts (Mandatory) Experience 0 5 Years Walk-In Details: Location: Unit 117 120, SDF – IV , SEEPZ – SEZ, Seep...

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Hiring for Tata Term Process Sales Process Position:- Sales Executive Shift:- Day Shift | Rotational Off Experience:- Freshers & Experienced both welcome Age:- 18 to 35 Good communication skills Immediate joiners preferred Salary:- 17,000 Inhand + unlimited incentives Location:- Airoli, Navi Mumbai Qualifiction : - Min HSC Pass To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Omkar - 7030023539

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process: Tata Non Term - Voice Process - Location: Airoli - Freshers & Experienced Can Apply - Salary: 15,000 - 17,000 Inhand +Incentives - Day Shift | Rotational Week Off - Good Communication Skills Required - Immediate Joiners Required Required Candidate profile Qualification: Min HSC pass Job location: Airoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Omkar - 7030023539 Perks and benefits competitive salary range

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0.0 - 2.0 years

1 - 2 Lacs

mumbai, navi mumbai, mumbai (all areas)

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Process- ETLI IB Process Experience- fresher/experience Good communication skills Salary: 15k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 More Detail Contact HR Mahek - 7030021782 (WhatsApp/Call)

Posted 16 hours ago

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0.0 - 2.0 years

1 - 2 Lacs

gurugram

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Key Responsibilities: Handle inbound and outbound calls. Provide accurate information about tests, appointments, reports, services etc. Maintain call logs and update CRM systems Coordinate with internal departments. Handle Chats over social media

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1.0 - 3.0 years

2 - 3 Lacs

hyderabad

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Hi Jobseekers Greetings WE ARE HIRING FOR INTERNATIONAL VOICE PROCESS AT HYDERABAD LOCATION ANY UG / GRADUATE / WITH 6 MONTH EXPERIENCE OF INTERNATIONAL VOICE PROCESS Job Title: Customer Service Executive ANY UG / GRADUATE WITH 6 MONTH EXPERIENCE CAN APPLY SALARY - UPTO 3 LPA ( depending upon last drawn SHIFT HOURS -Rotational shifts (Day & Night) Working Days: 5 days working with 2 days rotational off Roles & Responsibilities Serve as the primary point of contact for B2B customers via Voice and Provide timely, accurate, and professional support in line with defined SLAs. Take complete ownership of customer interactions with a proactive problem-solving approach. Handle sensitive customer con...

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3.0 - 7.0 years

0 Lacs

chennai, all india

On-site

You will be joining the Customer Care Team to contribute your expertise and skills to provide Customer Excellence. In this role, you will support customers by offering helpful information, addressing inquiries, and handling complaints. - Drive customer engagement, satisfaction, retention, and reactivation in collaboration with Field Sales and the Operational Care Center (OCC). - Build and enhance operational relationships with customer contacts through daily interactions, regular care visits, and proactive advising to ensure customer satisfaction. - Qualify customer inquiries, provide quotations within the specified price range, follow up for acceptance and closure of quotations. - Assist in...

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3.0 - 7.0 years

0 Lacs

thiruvananthapuram, all india

On-site

As a SAP Signavio Functional Manager at EY, you will play a crucial role in driving business process transformation initiatives using the Signavio suite. Your proactive approach and experience will be instrumental in engaging with business stakeholders to understand their process challenges and deliver solutions that enhance process efficiency, transparency, and compliance. **Responsibilities and Accountabilities:** - Lead the implementation and configuration of the Signavio suite, including Process Manager, Workflow Accelerator, Process Intelligence, and Collaboration Hub. - Work with business units to document current processes and develop future state process models using Signavio's tools...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process - LTFS - Inbound Process/Customer Service -Freshers required -Inbound Voice Process V3 Comms -Rotational week off -Salary - 15,000 in hand -Regional: 16,500 in hand -ROI - HR and Ops only Required Candidate profile Need HSC Pass candidates Immediate Joining ( Fresher) To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person : HR Chaitali - 7030024159 Perks and benefits Competitive salary range

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932

Posted 17 hours ago

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4.0 - 7.0 years

2 - 4 Lacs

noida

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Karyan Group, Leasing Executive (4-7 years experience) – Real Estate A Leasing Executive is responsible for leasing residential or commercial properties by identifying prospective tenants, conducting property showings, negotiating lease terms, and ensuring timely occupancy. The role focuses on maximizing occupancy and rental revenue while maintaining positive tenant relationships. Job Description: Leasing Executive Key Responsibilities Market and promote available properties through various channels, Market Intelligence & Strategy. Handle tenant inquiries and schedule property site visits Conduct property tours and explain features, pricing, and lease terms Identify and qualify prospective t...

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0.0 - 2.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- Inbound And Outbound Voice Process Fresher/ experience both can apply Min HSC Pass Salary: 14,000 to 20,000 + Incentives Shift timing: 9:30am-6:30pm looking for immediate joiner Required Candidate profile min qualification HSC Location: Thane and Navi Mumbai To Apply / Contact More information HR Chaitali - 7030024159 Perks and benefits High Incentives and growth opportunities.

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3.0 - 7.0 years

7 - 10 Lacs

gurugram

Remote

Job Title: Customer Experience (CX) Executive Location: Gurugram - Hybrid What youll drive Deliver a seamless end-to-end customer experience across the vehicle buying and selling journey Act as the primary point of contact for customers via phone, email, chat, and CRM platforms Proactively resolve customer issues related to inspections, payments, logistics, documentation, and timelines Own customer cases from first contact to resolution, ensuring speed, clarity, and accountability Collaborate closely with Operations, Sales, Finance, and Tech teams to close customer gaps Drive customer satisfaction (CSAT/NPS) by identifying friction points and recommending process improvements Handle escalati...

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1.0 - 6.0 years

3 - 4 Lacs

thane, navi mumbai

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Hiring for International Customer Service Profile Location- Thane, Airoli, Ghansoli, Vashi Salary- 22k to 35k inhand depend upon last drawn Qualification- hsc / graduate both will do Requirement - 1 yr experince in bpo customer service will all relevant docs are mendate Shift - US shift - Night shift with 5 days working with 2 rotational off Good communication in english required Contact person : HR Sharddha 7057743506

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0.0 - 5.0 years

1 - 3 Lacs

new delhi, gurgaon/gurugram, delhi / ncr

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Hi Candidates, We are hiring for Customer care executive Role-Inbound *Candidates should be able to speak in English *Freshers & Experienced both can apply *Salary upto 25k CTC *Fixed Day Shift *6days working Barkha @ 8851644223( whatsapp too) Required Candidate profile * Candidate should be able to conversate with customers *12th pass/Undergraduates/Graduates can apply * Good in responding calls * Should be able join immediately * Ready to work for Gurgaon Perks and benefits +incentives+shuttle service

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0.0 - 4.0 years

1 - 2 Lacs

noida

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Hi Jobseekers, We are hiring candidates for Noida location for Part-time as well as full time role. The role involves handling customer queries through chat and email, ensuring high-quality service, and resolving issues related to orders, deliveries, and service requests. PART-TIME DETAILS Salary: 13,500 CTC-10,800 In-hand Shift Timings (Any One): 9:00 AM 2:00 PM 6:00 PM 11:00 PM FULL-TIME DETAILS Eligibility: Graduate mandatory Salary: Freshers: 19,000 CTC Experienced: 22,000 CTC Eligibility- UG / Graduate candidates Freshers & Experienced both can apply Good communication skills in English is required Candidates must be comfortable with rotational shifts and off. Roles & Responsibilities- ...

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0.0 - 3.0 years

1 - 3 Lacs

hyderabad

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||We are Hiring for Domestic Voice //Non Voice & International Voice Process|| Immediate Joiners|| Position 1: Customer Support Executive Voice Process Job Type: Customer Support Voice Process Day Shift (Any 9 hours between 8 AM 8 PM) Eligibility: Qualification: Intermediate & Above (Candidates pursuing higher education & B. Pharmacy are eligible) Experience: Freshers & Experienced both welcome Languages: English & Hindi (Mandatory) Regional language proficiency is an added advantage Work Details: 6 Days Working 1 Rotational Week Off Day Shift Only Salary Package: Freshers: 15,000 Take Home Experienced: 19,000 CTC | 14,500 Take Home Transport Allowance: 2,000 Responsibilities: Handle inbound...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, mumbai (all areas)

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Process: Pure Customer Service - Inbound Process Qualification: HSC / Graduate Freshers welcome Good Eng comm. is mandatory Salary: 16K In-Hand | 20K CTC Any 9hr shift 9:00AM - 9:00PM | 1 rotational off Interview Rounds: HR - Ops - AMCAT Required Candidate profile Qualification: HSC / Graduate Good Eng comm. is mandatory Location: Wagle Estate, Thane To Apply / Contact For more information Conatct on: HR Rashi - 7030022509 Perks and benefits High Salary Package !

Posted 18 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Job Role: Customer Service Executive - Inbound Voice Process: DBS IB (Customer Service) Eligibility Criteria: Graduate Fresher or Experienced candidates can apply Excellent communication skills mandatory Versant Level 5 required. Salary: Graduate Fresher: 18,000 In-hand | Up to 23,000 CTC Graduate Exp: 22,000 In-hand | 27,000 CTC Shift & Work Schedule Day Shift: Between 8:00 AM - 10:00 PM (9-hour shift) Weekly Off: 1 Rotational Off Key Responsibilities Handle inbound customer queries professionally Provide accurate information and effective resolutions Maintain customer interaction records as per process guidelines Ensure high customer satisfaction and service quality To Apply / contact For ...

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0.0 - 3.0 years

1 - 2 Lacs

noida

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Hi Jobseekers! Greetings from ShiningstarsITPL!! We are hiring for Part Time Non Voice Customer Service Executive in Noida location ! Job Title: Non-Voice Support Service Executive (Part-Time) Job Type: Part-Time Eligibility : Freshers and experienced candidates can apply Graduates and undergraduates are eligible Basic computer knowledge required Good written communication skills in English Work Shifts: Morning Shift: 9:00 AM 2:00 PM Evening Shift: 6:00 PM 11:00 PM Cab Facility: One-way cab facility available during odd hours Salary: CTC: 13,500 per month In-hand Salary: 10,800 per month Roles & Responsibilities: Handle customer queries through chat, email, or ticketing systems Provide accur...

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0.0 - 2.0 years

1 - 2 Lacs

noida

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Hi Jobeekers Greetings We ARE HIRING FOR PART TIME- CHAT PROCESS AT NOIDA LOCATION . ANY UG / GRADUATE / FRESHER & EXPERIENCE CAN APPLY Job Type: Part-Time Eligibility Criteria: Undergraduate / Graduate candidates Freshers & experienced candidates are welcome Good communication skills are mandatory Job Responsibilities: Handle assigned tasks efficiently Maintain clear and professional communication Follow company guidelines and work processes Ensure timely completion of duties during the shift Shift Timings: Morning Shift: 9:00 AM 2:00 PM Evening Shift: 6:00 PM 11:00 PM Working Days : 6 days a week Salary Package : CTC: 13,500 In-hand Salary: 10,800 For applying call or drop resume on 915166...

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0.0 - 5.0 years

2 - 3 Lacs

mohali, gurugram

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Urgent hiring ! Location-gurugram, Mohali role-customer support salary-20k ctc upto 35 k ctc Freshers and experienced both can apply excellent communications skills required immediate joiners required cab facility in night shifts contact no-8396986664 apply or refer

Posted 19 hours ago

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1.0 - 6.0 years

2 - 3 Lacs

kolkata

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Designation- Customer Support Associate. Mandatory Criteria- Min Graduation required Min 12 months of BPO experienced required. Excellent verbal communication skill in English & Hindi without major MTI for Voice process Customer Orientation. Ready to work in 9:00am to 09:00pm No planned leave for upcoming 3 months after joining 10 hours of the day, 9 hrs. work and 1 hour break Should have a typing speed of 30WPM with 90% accuracy Interview Structure- HR round - General check. Typing Test OPS round – General Check Voice Versant (V4 and above) Client Round – Video Call Payouts – Fresher- 300000 LPA, 22866/ Month (In hand) 100% fixed salary Documents Required – Education Mark sheets Aadhar Card...

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Exploring Customer Handling Jobs in India

India has a thriving market for customer handling jobs, with various industries actively seeking professionals who excel in managing customer inquiries, complaints, and feedback. This article aims to provide job seekers with insights into the customer handling job market in India, including top hiring locations, average salary ranges, career progression paths, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and high demand for customer handling professionals across various industries.

Average Salary Range

The average salary range for customer handling professionals in India varies based on experience and location. Entry-level positions typically start at INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

A typical career path in customer handling may involve progression from Customer Service Executive to Team Leader, followed by roles such as Customer Service Manager or Customer Experience Manager. Advancement opportunities may also include positions in sales, marketing, or operations management.

Related Skills

In addition to strong communication and problem-solving skills, customer handling professionals may benefit from proficiency in CRM software, data analysis, conflict resolution, and customer relationship management strategies.

Interview Questions

  • What experience do you have in handling customer inquiries and complaints? (basic)
  • How do you prioritize multiple customer requests simultaneously? (medium)
  • Can you give an example of a time when you successfully turned a dissatisfied customer into a loyal advocate? (advanced)
  • How do you stay updated on product knowledge and company policies to better assist customers? (basic)
  • Describe a challenging customer interaction you've had and how you resolved it. (medium)
  • How do you handle high-stress situations when dealing with upset customers? (medium)
  • What strategies do you use to upsell or cross-sell products/services to customers? (advanced)
  • How do you measure customer satisfaction and feedback in your current role? (medium)
  • Explain the importance of empathy in customer handling. (basic)
  • How do you handle customer data privacy and confidentiality? (basic)
  • What steps do you take to ensure timely response and resolution to customer queries? (medium)
  • How do you handle communication with irate customers over phone or email? (medium)
  • Describe a time when you went above and beyond to provide exceptional customer service. (advanced)
  • How do you handle escalations from dissatisfied customers? (medium)
  • What metrics do you use to assess your performance in customer handling? (medium)
  • How do you adapt your communication style when dealing with different types of customers? (basic)
  • Describe a situation where you had to collaborate with other departments to solve a customer issue. (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • What role do you think technology plays in enhancing customer service? (basic)
  • How do you handle cultural differences when dealing with international customers? (medium)
  • Explain a time when you had to deal with a difficult customer and how you managed the situation. (medium)
  • How do you prioritize customer retention and loyalty in your interactions? (medium)
  • Describe a successful customer service initiative you implemented in your previous role. (advanced)
  • How do you handle repetitive or routine customer inquiries to ensure efficiency and customer satisfaction? (medium)
  • What strategies do you use to de-escalate tense situations with customers? (medium)

Closing Remark

As you navigate the competitive job market for customer handling roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your understanding of industry best practices, and apply confidently to secure exciting opportunities in this dynamic field. Good luck!

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