9090 Customer Handling Jobs - Page 3

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Profile - Bpo Voice Process - Telesales -Fresher Experience -work from office -immediate joiner -Salary : 12,200 in hand + Unlimited Incentive -Shift :- 9.30 To 6.30 Required Candidate profile -Qualification - 12th Pass/ Any graduate -Male & Female both can apply -Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Dhanshree:- 9765799435

Position Title: Customer Relationship Manager (CRM) Residential Projects Location: Chennai. Interested candidates who meet the above criteria are encouraged to apply with their updated resume to recruitment@hiliving.in Role Overview: The CRM will be responsible for managing customer interactions, overseeing the customer lifecycle from initial contact through post-sale support, and ensuring satisfaction throughout residential projects. The role involves addressing client needs, resolving issues, and enhancing the overall customer experience to build strong, lasting relationships. Key Responsibilities: Customer Engagement & Relationship Management: Manage and nurture relationships with residential project customers. Serve as the primary point of contact for clients, ensuring timely and accurate responses. Conduct regular follow-ups, keeping clients informed about project progress and addressing any concerns. Sales & Post-Sales Support: Collaborate with the sales team to onboard new customers and ensure a seamless transition post-sale. Address customer inquiries related to residential properties, legal documentation, and payment schedules. Support the handover process, ensuring all deliverables meet customer expectations. Issue Resolution: Handle customer complaints and concerns, providing quick and effective resolutions. Coordinate with internal departments (construction, legal, finance) to resolve issues. Documentation & Reporting: Maintain accurate customer records and update CRM systems. Generate reports on customer satisfaction, complaints, and resolution times. Ensure all client communications are properly documented. Process Improvement: Analyze customer feedback and identify areas for improvement. Implement best practices to enhance customer experience and retention. Compliance & Ethics: Ensure all customer interactions adhere to company policies and regulatory guidelines. Maintain confidentiality and integrity in handling customer data. Required Skills & Qualifications: Experience: Minimum of 6+ years in customer relationship management, preferably within residential real estate projects. Proven track record of handling high-value clients and complex residential projects. Technical Skills: Proficiency in CRM software (e.g., Salesforce, Zoho, HubSpot). Strong knowledge of real estate processes, legal documentation, and regulatory standards. Soft Skills: Excellent communication, negotiation, and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Attention to detail with a customer-centric approach. Ability to handle high-pressure situations calmly and effectively.

Role & responsibilities Delivering excellent service to ensure high levels of customer satisfaction. Achieving Sales Target through fair means. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health, company, legal and Kamal Watch Requirements. Developing and arranging promotional material and in-store displays. Monitoring inventory levels and ordering new items. Preferred candidate profile Candidates from Retail ( Luxury Brands, Fashion Brands) Background Preferred Good Communication Skills Good Customer Handling Skills Perks and benefits PF, Medical Benefits, Incentives

Job Title: CRM Executive Experience: 2-8 years Location: Thane (Majiwada) Key Responsibilities: The CRM Resource is responsible for timely payment collection and follow-ups, maintaining accurate system entries, and systematic documentation. They will handle customer interactions with politeness and resolve grievances efficiently, while also preparing error-free agreements and coordinating legal requirements. The role involves smooth client handover processes, timely brokerage release, and maintaining client engagement through special wishes and updates. Additionally, they will ensure accurate reporting, data management, and coordination with the banking team for loan processing. Regular reporting to the CRM Head and maintaining MIS are essential. The ideal candidate must have excellent communication skills, attention to detail, and proficiency in CRM tools. Key Requirements: Graduation in any relevant field (Real Estate/Business/Management will be preferred) . 3-8 years of experience in customer relationship management, with at least 1.5 years in an Individual Contributor role. Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders. In-depth understanding of CRM processes, including post-sales support, documentation, and customer onboarding. Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Proficiency in CRM tools and MS Office Suite. How to Apply: If you are passionate about customer relationship management and meet the above requirements, we would love to hear from you! Please send your resume to hr@nandivardhan.com / 9867006727 or apply directly through Naukri.

We are looking for a skilled professional with 14-18 years of experience to join our team as a Deputy General Manager - Delivery in Trichy, India. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Develop and implement strategies to improve operational efficiency and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Ensure compliance with regulatory requirements and industry standards. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in healthcare management services or a related field. Strong understanding of CRM/IT enabled services/BPO operations. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Strong problem-solving and process improvement skills. Experience in managing and motivating high-performing teams.

Looking for a skilled Senior Lead - Delivery to join our team in Hyderabad II. The ideal candidate will have 5-8 years of experience in the field. Roles and Responsibility Manage and deliver high-quality services to clients, ensuring timely and efficient project completion. Lead and motivate a team of professionals to achieve exceptional results and meet client expectations. Develop and implement effective delivery strategies to improve service quality and reduce costs. Collaborate with cross-functional teams to identify and mitigate risks, ensuring seamless project execution. Analyze and resolve complex technical issues, providing expert guidance to junior team members. Ensure compliance with industry standards and best practices, maintaining high levels of customer satisfaction. Job Requirements Proven track record of delivering successful projects and leading high-performing teams. Strong understanding of IT enabled services, CRM, and BPO operations. Excellent leadership and communication skills, with the ability to inspire and guide team members. Strong problem-solving and analytical skills, with the ability to make informed decisions. Experience working with Reventics Private Limited or similar companies is an added advantage. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. A graduate degree is required for this position.

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selections. Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp. Great opportunity.

-Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below- HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

Job Title: Customer Service Executive Yes Bank (Voice Process) Location: Thane Kasarwadawali Shift: Day Rotational Shifts Week Off: Rotational Key Responsibilities: Handle inbound and outbound customer service calls related to banking queries. Resolve customer complaints efficiently while ensuring high customer satisfaction. Maintain detailed and accurate records of customer interactions. Follow communication procedures and guidelines. Requirements: Education: Graduation is mandatory (Any stream). Experience: Freshers are welcome. Prior experience in customer service/BPO is an advantage. Communication: Excellent spoken English and Hindi communication skills. Other Skills: Basic computer proficiency, customer handling ability, and a positive attitude. Job Details: Salary: 18,000 to 22,000 (In-hand) + Incentives Location: Kasarwadawali, Thane Transport: Pickup and drop facility from Thane station available. Shifts: Day rotational shifts (No night shifts) Week Off: Rotational week off How To Apply..? Contact & Application Details Contact HR Shubham :- 8551021894 Mode of Contact: Call or WhatsApp (preferred for quicker response)

We are Hiring Customer Support Executive with 2–5 yrs of experience who will Handle customer queries via call/email/chat, resolve issues, maintain records, and ensure satisfaction. Strong Hindi & English communication required.

Role & responsibilities To lead and manage the Quality functions to ensure consistent product quality, regulatory compliance, customer satisfaction in line with customer requirements and business objectives. Serve as the primary point of contact for OEM customers like Yamaha on quality Interactions. Handling Customer, vendor and internal Audits for quality assurance. Drive continual improvement initiatives using tools like Kaizen, Six Sigma, 5S, and Pokayoke. Ensure adherence to quality standards in products and processes. Perform root cause analysis for non-conformities and lead corrective/preventive actions. Collaborate with operations for corrective actions and focus on Not To Make for defective parts. Conduct supplier audits and manage incoming quality KPIs. Strong knowledge of surface treatment processes (ED, powder coating, plating) and defect analysis Tooling & Fixture Improvements Daily monitoring and root cause analysis of red bin rejections. Implement immediate containment and long-term corrective action Conduct training for operators and inspectors on quality standards, visual inspection, and SOPs. Promote workplace organization and visual control for quality assurance. Preferred candidate profile From Faridabad Should have exposure in Sheet Metal industry & Automobile industry

Role & responsibilities Manage disbursement process from loan sanction to final disbursal. Ensure timely processing of loan applications within TAT (Turnaround Time). Coordinate with sales team for lead generation and conversion. Conduct credit operations, including risk assessment and documentation. Maintain accurate records of customer interactions and transactions. Preferred candidate profile 0-4 years of experience in banking or finance industry. Strong understanding of Credit Operations, Disbursement, Sanction processes. Excellent communication skills for effective customer interaction. Ability to work independently with minimal supervision. Interested candidate can share updated cv Nishi.kumari@auhtm.in on or what's up 8505044754

Process:- KOTAK Banking Process (Telesales) -Fresher/ experience both can apply -HSC pass can apply -Salary-13K+ incentives -Easy selection –1 round only -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 Call or send your CV through WhatsApp HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.

PolicyBazaar.com is looking for Associate Service Consultant to join our dynamic team and embark on a rewarding career journey 1. Customer Relationship Management: Build and maintain strong relationships with clients or customers. Act as the main point of contact for client inquiries, concerns, and feedback. Ensure a high level of customer satisfaction through effective communication and problem resolution. 2. Product/Service Knowledge: Develop a deep understanding of the company's products or services. Provide detailed information about products or services to clients. Stay informed about industry trends and updates. 3. Consulting and Advisory: Analyze clients' needs and provide appropriate solutions or recommendations. Offer expert advice on how clients can best utilize the company's products or services. Identify opportunities for upselling or cross-selling based on client needs. 4. Communication: Communicate effectively with clients, both verbally and in writing. Prepare and deliver presentations or training sessions to clients. Keep clients informed about any relevant updates or changes. 5. Problem Solving: Address and resolve client issues or concerns in a timely and efficient manner. Collaborate with internal teams to ensure prompt resolution of client issues. Proactively identify potential problems and work to prevent them. 6. Sales Support: Collaborate with the sales team to identify new business opportunities. Provide support in the sales process, including preparing proposals and presentations. Assist with client onboarding and orientation. 7. Documentation: Maintain accurate and up-to-date records of client interactions and transactions. Prepare reports on client activity, feedback, and performance. 8. Continuous Improvement: Provide feedback to the company based on client interactions to contribute to process improvements. Stay updated on industry best practices and incorporate them into the service delivery process. 9. Cross-Functional Collaboration: Collaborate with other departments, such as sales, marketing, and product development, to ensure a unified client experience. Share insights and feedback from clients with relevant teams to drive improvements. 10. Goal Achievement: Meet or exceed performance goals and targets, such as client satisfaction metrics, sales targets, or other key performance indicators. Provide customers with product details and resolve their queries. Eligibility: Seeking SSC, Graduates or higher education applicants; regardless of experience. Fluency in English or Hindi language is

I.T.S Engineering College, Greater Noida is looking for Assistant Professor - CSE to join our dynamic team and embark on a rewarding career journey Teach a range of courses in the department, at both the undergraduate and graduate levels Conduct original research in the field and publish findings in academic journals and at conferences Advise students and mentor junior faculty members Participate in department and university-wide committees, such as curriculum committees and search committees Pursue external funding opportunities to support research and teaching activities Engage in professional development activities to stay current in the field and enhance teaching skills

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2020 to 2024 Telugu for Hyderabad Kannada for Bengaluru interested candidates send resumes to this number HR Simran- 6303419205 Perks and benefits ESI, PF and incentive available

We are hiring for Customer Support Executive for International Voice Process Rotational shift 5 days working 1 way cab facility undergraduate or graduate both can apply For Hsc with 6 months experience excellent communication HR Arti 9522754537

Hiring: Customer Support Voice Process (Work from Home) Job Type: Contractual Role (3 Months) Work Mode: Work from Home Base Location: Bangalore/Hyderabad Shifts: Rotational Day Shifts Working Days: 6 Days a Week | 1 Rotational Off Joiners: Immediate Joiners Only Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Voice Process Must be fluent in Hindi and English (both mandatory) Should be a graduate Mandatory Requirements: Personal laptop/desktop Stable Wi-Fi connection Proper power backup at home for uninterrupted work Compensation: CTC: 18,000 per month Take Home: Approx. 14,000 CONTACT Arshiya: 6301351158

Safal Hospital is looking for Floor Coordinator to join our dynamic team and embark on a rewarding career journey Oversee daily operations on the floor, ensuring efficiency and productivity Coordinate and manage staff activities and schedules Monitor performance and provide feedback and guidance Address and resolve any operational issues or conflicts Ensure compliance with safety and quality standards Maintain accurate records and reports Communicate effectively with other departments and management Provide training and support to staff Implement and enforce policies and procedures Monitor inventory levels and coordinate with supply chain for replenishments

DigiRoket is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

Hotel Beyzaa is looking for GSA FRONT OFFICE to join our dynamic team and embark on a rewarding career journey Greeting and assisting visitors, clients, and customers in a professional and welcoming manner Answering phones, routing calls, and taking messages as needed Managing the schedule of meeting rooms and ensuring that they are properly set up and ready for use Performing administrative tasks, such as copying, faxing, and filing Assisting with mail distribution and courier services Handling incoming and outgoing mail, including registered mail, express mail, and packages

ruturaj enterprises is looking for Customer Service Professional to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as needed Collaborate with internal teams to provide the best possible customer experience Maintain a positive and professional demeanor at all times, even in difficult situations Excellent written and verbal communication skills Strong problem-solving and decision-making skills Ability to work well under pressure and handle difficult customer situations with empathy and professionalism

Amy Cab - Online Cab Booking is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience Required Skills: Candidates with good communication in Gujarati and Hindi along with English fluency is preferred. Available to work in any shift.

Good looking with decent personality. Must have exposure to client interaction, student counselling. Strategic & Creative thinking, Team working. Job Description: Good communication in English and Hindi is a must Must be comfortable presenting services over the phone Ask questions to understand customer requirements and close sales Enter and update customer information in the database Take and process orders in an accurate manner Go the extra mile to meet sales quota and facilitate future sales