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1.0 - 5.0 years

2 - 2 Lacs

Bengaluru

Remote

Hiring Customer Service (Inbound) - Domestic Permanent Work from Home Details : Working days: 6 Days working (1 Rotational Off) Salary: 20k CTC Languages : Fluent English with Hindi Roles and Responsibilities Minimum of 6 months - 1 year experience as customer service executive in a domestic contact center (Preferred). All consultants shall fluently speak, write (specific to capturing notes) and comprehend in English and Hindi. Ability to engage in communication and build a conversation around it Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. System requirement :- Core i5 gen 7 or above with 8GB RAM and genuine windows 10 or 11. Broadband connection is preferred and mobile hotspot is not allowed. Power back-up is mandate Contact HR Laxmi: 9322731944 for more details OR Share CV to contact@onekee.in with Subject line WFH including Laptop Specifications.

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0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ Gurugram

Work from Office

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact priya - 9266536764

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0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ Gurugram

Work from Office

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact priya - 9266536764

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Note - Immediate joiners preferred

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Job Description: Inbound and Outbound Voice Process Resolving Customer Queries. Day shift only No Sales and Target Eligibility Any Qualification preferably a graduate. Must be fluent in English, Tamil Freshers / 6 months experience in Voice Process will also be considered. Flexible to work in rotational day shift (6 Days) with rotational week off. Immediate Joiners only Male Candidates Only Interested Candidates can walk in to the below mention venue for F2F Interview (10:00 AM - 5:00 PM) or Contact HR Kaviya @7824005525 . You can also share your updated CV to jobs@infosearchbpo.com

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Note - Immediate joiners preferred

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3.0 - 7.0 years

4 - 8 Lacs

Noida, Uttar Pradesh, India

On-site

Cradlepoint is looking for an Engineer - Transmission to join our team as a Domain Support Specialist. In this role, you will be responsible for securing technical capabilities within our 24/7 Automated Operations. This includes diagnosis, providing fast domain support, routine resource fulfillment, and offering field technical assistance for our transmission systems. What You Will Do: Key Responsibilities Work in a 24x7 environment , providing continuous support. Support customers over email and phone , ensuring effective communication. Possess sound knowledge of Microwave Technology . Be responsible for 2nd Line troubleshooting of Microwave systems , specifically the Cradlepoint 6xxx Series . Have sound knowledge of Cradlepoint Mini-link 6300, 6600 Series & Mini-link TN AMM series . Possess SO-EM/ENM hands-on experience . Perform Software upgrade processes for Mini-link 6300, 6600 Series & Mini-link TN AMM series. Demonstrate QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series. Handle Ethernet alarms and parameters with their troubleshooting processes. Raise and update tickets in the relevant tool for all issues handled/worked upon. Report daily issues handled/escalated in the form of daily shift reports. Ensure that issues are handled within the right timeframes as per the SLA/Commitments . Possess good knowledge of SLA/WLA . Be proficient in preventive activities using available performance reports from Microwave NMS. Be skilled in customer handling and RCA (Root Cause Analysis) identification . You Will Bring: Required Qualifications Education: Degree/Diploma in Engineering, preferably in Electronics, Computer Science, Telecommunication, or equivalent. Experience: 3-7 years of hands-on experience in a 2nd Level Engineer - functional role . Good Technical Knowledge of Microwave Technology , preferably Cradlepoint 6K series. Transmission or ENM experience preferred.

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1.0 - 5.0 years

1 - 2 Lacs

Chennai

Work from Office

Role & responsibilities Respond promptly and professionally to customer inquiries via phone, email, chat, or in person. Identify and assess customer needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain detailed records of customer interactions, transactions, comments, and complaints. Follow communication procedures, guidelines,and policies. Escalate unresolved issues to the appropriate internal teams. Stay updated on product knowledge, system updates, and company policies. Contribute to team efforts by achieving individual and team targets. Gather customer feedback and share it with relevant departments for continuous improvement. Required Qualifications: Bachelor's degree Proven customer support experience or experience as a client service representative. Proficiency in MS Office and/or customer support software. Language :English +(Kannada/Hindi /Bengali/Odiya) Work Location: [MRC Nagar] (Work from Office) Work Days: 6 Days a Week | No Night Shifts Career Gap: Applicants with a career gap of more than 6 months will not be considered Shift: Rotational Shift (Day shifts only) Gender: Male & Female (Both can apply) Key Skills: Excellent communication and interpersonal skills. Active listening and problem-solving abilities. Patience, empathy, and a customer-first attitude. Ability to multitask, prioritize, and manage time effectively. Team player with a positive attitude. If you are interested, kindly call Suganya 7305063682 Or share your CV at [suganya.v@sundirect.in / vishnupriya.r@sundirect.in/ vinothkumar.v@sundirect.in]

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Note - Immediate joiners preferred

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1.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Role & responsibilities Manage a high volume of inbound customer calls ; optionally, make outbound calls for follow-ups or feedbackstrictly through voice communication Provide accurate information on products, services, procedures, or policies over the phone Resolve customer inquiries, complaints, and technical issues during voice interaction; escalate when needed Maintain detailed records of all call interactions in CRM or call logging systems Adhere to call scripts and call quality standards , while delivering empathetic and professional voice experiences Meet or exceed performance metrics such as Average Handling Time (AHT) , First Call Resolution (FCR) , and Customer Satisfaction (CSAT) scores Preferred candidate profile Prefered Immediate Joiners looking out only for Females experience : 6 Months to 1 year

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0.0 - 2.0 years

0 - 2 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

NOTE:- This for the freshers to 3 years experience candidates Job Description: Position: Customer Service Executive (Voice US Healthcare Domain)- WIPRO Location: Airoli, Mumbai Shift Timing: Night Shift Process Type: US Healthcare Key Responsibilities: Handle inbound/outbound customer interactions via voice calls. Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. Maintain detailed and accurate call logs and follow standard operating procedures. Achieve performance targets related to quality, accuracy, and customer satisfaction. Demonstrate effective communication and listening skills to address customer needs efficiently. Adapt to flexible shifts and rotational schedules as per business requirements. Upsell or cross-sell products/services when required. Eligibility Criteria: Graduates (freshers) with excellent communication skills are encouraged to apply. Preference given to candidates with prior BPO experience and complete joining documentation . Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams and Also considering Intermediates/12th as well (recent passout ) Mandatory: PAN card is required during the hiring process Contact : vinay.kohli@niitmts.com For Virtual Interview invite link - Connect with me on WhatsApp - 6394041147 NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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1.0 - 6.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Out to candidates to "Hire" For a New Process with an Urgent requirement| Customer Support - Non Voice / Voice | BPO | NOIDA & GURGAON | 5 Days | Sal 40k Greetings! We are looking for professionals who are searching for a job/career in Non voice & voice process for our clients, BPOs based out of Noida & Gurgaon. Jobs For All - Freshers OR Experienced. Company :US based MNC(International BPOs) with multiple offices in India. Process - Non Voice & Voice Process Location : Noida & Gurgaon Timings : DAY SHIFTS / US Shift Timings (Night Shifts) No Of Days : - 5 Days Multiple Processes: 1. Inbound Customer Service (Voice Process) |Freshers + Experienced| 2. Inbound Chat Process (Non Voice Process) |Freshers + Experienced| 3.Technical Support Voice and chat process. Salary: Minimum Salary - 21 K In Hand |+ PF + Incentives + Benefits (Hike Will Depend on last salary) Maximum Salary - 42 K In hand + PF + Incentives + Benefits (Hike Will Depend on last salary) Cab: Company is providing the cab services free of cost. Any UG/Grad Fresher or with Customer service can apply Job Responsibilities :- Attend customer queries through calls / Chat. Solve and record customer queries. Ensure customer satisfaction Contact Person: Call / Whatsapp HR.Deepika -7011274340 HR.Nidhi -8920149611 Note :Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Above Numbers Might Be Busy At Times. In case you find the number busy, Please whatsapp your details to us in the below format : Name: Contact Number: Qualification: Present Location : Regards Team Jobhunt

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0.0 - 5.0 years

3 - 7 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Looking for Career Growth? Or Want to switch from BPO Jobs? Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact Rashmi- 7760984460 / 9900024811 / 9686454290

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0.0 - 2.0 years

4 - 4 Lacs

Hyderabad

Work from Office

OVERVIEW As a Customer Support Advisor, you play a pivotal role in delivering outstanding customer service experiences. Your primary responsibility is to handle and process customer inquiries through email and live chat communication channels, ensuring the highest level of customer happiness and compliance with company policies and industry standards. Reporting to a Team Leader, youll be part of a team making our customers' experiences outstanding by handling and processing inbound customer service requests, helping to keep our processes running efficiently, and capturing all relevant information for our customer databases. Customer Service Advisors stay in the know about bet types, bet options, key events, and industry trends. KEY RESPONSIBILITIES Key responsibilities Competencies Customer focus Problem Solving & Investigative Efficiency & Speed Effective Communication Written & Verbal Technical Skills Strong numeracy skills Microsoft (Excel, Word, SharePoint) Outlook Ability to comprehend and source new information required to perform duties Knowledge & Experience Technical Ability & Computer Literacy High attention to detail in processing and interpreting information Values Collaboration (with other teams within Customer Operations and other departments) Resilience Ability to adhere to policies and compliance Attention to detail and Quality focus Productive Behavioral Competencies You succeed working in a structured environment i.e. KPI’s, Ongoing Chats, Calendar not set by you You’re passionate about working in a team that supports each other during busy periods, being the ultimate teammate You thrive working in a fast-paced Contact Centre environment and strive for continuous improvement through positive action You are customer-focused, show compassion, and put our customers’ needs first and last KPIs Adherence to all Contact Centre policies and processes Compliance with completing all Game On modules Compliance with QoS Rubrics framework Remain up to date across all CS communications in real-time Communicate and interact appropriately with all relevant stakeholders Experience Experience working within 24/7 operations. BENEFITS WE OFFER Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs . Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Free Meals, Cab Allowance , and a Home Office Setup Allowance. Employer PF Contribution , gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards . WHY CHOOSE US Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India. ABOUT FLUTTER ENTERTAINMENT Flutter Entertainment is the worlds largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game. Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. FLUTTER ENTERTAINMENT INDIA Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities.

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Inbound customer care voice process role. Graduates or undergraduates with a minimum of 6 months exp Salary 6 LPA CTC, plus incentives. Call Tara@7019561979

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1.0 - 6.0 years

5 - 6 Lacs

Bengaluru

Work from Office

Customer Support Executive – International Voice Process Location: Bangalore Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA (42K In-Hand) Contact: HR Mayur – 7357769199

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Chennai

Work from Office

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Telugu, Tamil, Kannada Hindi Malayalam, kannada immediate joiners preferable interested candidates send resumes to this number HR Sadhana- 6379312487 Perks and benefits ESI, PF and incentive available

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1.0 - 5.0 years

1 - 3 Lacs

Hassan

Work from Office

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

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5.0 - 10.0 years

5 - 7 Lacs

Gurugram

Work from Office

Company - Preschool & Daycare Designation - Centre Head Working days - 6 Days a week(Immediate Joining) Timings :- 9:30-6pm Location : Gurgaon (DLF Phase 5), Noida (Sector 16 & 62) & Mumbai (Powai) Preference : - Healthcare/Hospitality/ Retail & Aviation Industry About the Role: Ipsaa means a wish in Sanskritreflecting every parent’s desire to nurture the magic within their child. As India’s largest and most trusted preschool and daycare chain, we provide quality care and learning for children aged 4 months to 12 years.We are looking for a Centre Head to lead our daycare and preschool operations. Ideal candidates will have customer service & team handling experience in hospitality, healthcare, or retail , with a passion for delivering exceptional service and creating a warm, safe environment for children. Key Responsibilities:Operations & Administration Oversee daily functioning of the centre ensuring high standards of hygiene, safety, and child care. Implement SOPs Manage inventory, housekeeping, and facility upkeep. Team Leadership Lead, train, and motivate teaching and non-teaching staff. Conduct regular performance reviews and ensure continuous staff development. Foster a collaborative, service-oriented team culture. Admissions & Parent Engagement Drive enrollment through converting walk in parent, local marketing, parent tours, and relationship building. Address parent concerns with empathy and professionalism. Ensure Daily updates & weekly updates being sent to Parents Organize parent-teacher meetings, feedback sessions, and centre events. Financial Oversight Manage budgets, fee collection, and cost control measures. Coordinate with finance/admin teams for accurate reporting. Curriculum & Learning Environment Ensure effective implementation of age-appropriate curriculum in collaboration with academic coordinators. Monitor classroom practices and child engagement quality. Candidate Profile: Qualifications: Graduate/Postgraduate in any discipline. Certification or training in early childhood education (preferred but not mandatory). Experience: 5 to 6 years in hospitality, hospital administration, or retail operations Experience managing customer-facing teams and service delivery excellence. Skills: Strong leadership and people management skills. Excellent communication and interpersonal abilities. Problem-solving, multitasking, and organizational skills. Empathy and passion for working with children and parents. What We Offer: A nurturing and growth-driven work culture. Competitive salary Opportunities for professional development

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings From Rivera Manpower Services, Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). About the Role: We are hiring for a leading bank to support US customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work US/ Rotational shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in US/UK/Rotational shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in US/UK/Rotational shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). We look forward to hearing from you and discussing how you can contribute to our team.

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Viraj @8294897343 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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1.0 - 3.0 years

8 - 12 Lacs

Mumbai, Pune, Delhi / NCR

Work from Office

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

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0.0 - 3.0 years

4 - 8 Lacs

Mumbai

Work from Office

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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