9090 Customer Handling Jobs - Page 8

Hello Candidates, Grab the opportunity to work with Tech Mahindra!! Profile - Customer Service (Chat/Voice Process) Location - Noida Roles and Responsibilities Resolving customer queries. Responsible for resolving complaints of customers via chat & voice. Ensuring customer satisfaction Eligibility Excellent English communication skill is required. Undergraduate & Graduate both can apply. Fresher & experienced both can apply. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ravinder - 8595052892/ HR Shivani - 9667613901/ HR Pooja - 8882114256/ HR Anushka - 7678270489 or can directly come for walk in interview at below mentioned address and mention "HR Ravinder" or "HR Shivani" or "HR Pooja" or "HR Anushka" on top of your resume. Monday to Saturday (10AM to 3PM) Office Address -1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Carry below list of documents while coming for interview. Hard copy of resume, E-Aadhar card & Pan card All education documents All experience letters

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 6364863741 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Greet customers and understand their vehicle service or repair requirements . Create job cards, explain service estimates, and get customer approval. Coordinate with technicians to ensure accurate diagnosis and timely delivery . Communicate job status and additional work required to customers. Ensure customer satisfaction through regular updates and post-service follow-ups. Maintain service records , manage billing, and handle warranty/insurance claims. Support the workshop team in quality control and timely workflow management .

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Us:- HR Rushikesh :- 9822961821

Role : CRM Industry : Real Estate Location : Gurugram (Near Hudda metro station) 1. Address queries and complaints of customers over the phone, through emails, letters face to face client interactions in a timely and effective manner 2. Respond to emails and letters from customers regarding queries, in a timely manner 3. Collect and communicate customer feedback in a timely and efficient manner 4. Maintain and update the database with information on the nature of queries and status of resolution 5. Update customers on the status of their queries and complaints in a timely manner 6. Record all customer complaints / issues received and resolved 7. Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on same. 8. Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers. 9. Execution of BBA & MOU and maintaining respective trackers of the same for both the projects. 10.Preparation & Execution of documents Bank Loan formalities PTM & TPA . Transfer, Name Addition/ Deletion formalities of sold units Accepting and checking the required documents and further endorsement of the originals.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Role & responsibilities A specialised direct sales vertical focused on catering to defence personnel (army, navy, air force, paramilitary) through a relationship- based model. It operates near defence establishments with products tailored to their financial needs. Preferred candidate profile Preferably candidates or those with strong defence networks, who are field ready, relationship oriented and capable of engaging with disciplined, travelling and visiting customers on field on daily basis and touch base on natural market, capable of creating and maintaining a team of distributors who deals with majorly defence personnels preferred profile of Agency and Direct Marketing

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Conduct regular post-service follow-up calls with customers to gather feedback on their experience. Maintain a quarterly touchpoint schedule to ensure ongoing engagement with existing customers. Identify potential sales leads or upsell opportunities during follow-up conversations and pass them to the sales team. Collaborate with Service Engineers to relay customer concerns or service gaps in real-time. Prepare and present customer feedback reports and key observations to the management on a monthly or quarterly basis. Maintain accurate records of all customer interactions in the CRM or designated system. Support other customer-related initiatives as guided by the management. Role & responsibilities Preferred candidate profile

Languages: Hindi ,Telugu, Malayalam, Kannada ( Any one ) Shift:Day Responsibilities * Manage customer queries via phone calls * Maintain high call quality standards * Collaborate with team on process improvements Email: thulasi.ascendx08@gmail.com Performance bonus Provident fund

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 19k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile Min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285 Perks and benefits High Incentives and growth opportunities.

Job Purpose: To ensure quality of customer service, gold collateral / asset quality & Process adherence, there by achieving growth the objectives of the organization. ( 1.Customer service - TAT for servicing a client, 2. Client retention to reduce attrition) Functional Responsibilities : To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk. Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk. Maintaining the TAT in the timely disbursement of Gold loan. Retention of customers / portfolio by meaningful engagement time to time. Secure safe room operations, security measures, day to day working of branch. Follow up with the customer for timely interest collection, repayment and reduce NPA to zero. Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT. Cross Sell of other products / services of the bank. Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch Competencies required for role : (a) Customer Service (b) Communication (c) Result Orientation (d) Written skills (e) Ability to liaise with Govt Depts./Police. (f) Alertness (g) Planning and Implementation

Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Priyanshi Contact no - 9137029489 E-MAIL ID - priyanshi@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.

Responsibilities: * Collaborate with cross-functional teams on project delivery * Ensure compliance with safety standards & codes * Design, oversee construction, manage site operations * Prepare technical reports using Excel Travel allowance Accessible workspace Provident fund

Responsibilities: * Manage sales team & performance * Meet revenue targets * Develop sales strategies * Collaborate with marketing on campaigns * Analyze customer needs

Roles and Responsibilities: An International voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia etc. These jobs include product, service or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Able to work in Rotational and night shifts (US) Salary Range : INR 2,83,772 - 4,00,000 L.P.A + ( Incentive + Goodies) Age limit: 18+ to 35 years below. Benefits: Two way cab facility. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM freshers and experienced can apply. Note: Interested Candidates can directly call on or WhatsApp me on : Vasudevan J 9980693405 Call or whatsapp to above number

Manage the daily digital lead handling at the parent dealer level and interact with dealer owner/CEO/CMO Ensuring all Digital leads are followed up in time Listening to calls to give feedback on call quality Manage the implementation, tracking and measurement of hyperlocal marketing campaigns Work within a budget and track spends Ensure that MSIL CI is being maintained in dealer level campaigns. Deliver regular reports of campaign results, including web analysis and evaluation of KPIs Maintain regular measurement of the ROI of campaigns Collect and use data to inform new campaigns and the evaluation of existing campaigns. Creation of the campaign brief and passing it to the agency Reporting Dashboard Handling manage the lead status and report the entire interactions at the outlet level Responsible for regular Review Meets with Agency Entire Billing, Claims process for Digital Spends and On-ground Events through JASP portal Daily monitoring and tracking of Digital lead conversion and performance Cross-reporting with MSIL RO SPOCs and Agency regional SPOCs Act as a bridge between Agency & Dealership Leading the Digital Desk Executive (DDE) operations to achieve targets Handle escalations over calls, raise tickets and follow up for resolutions Qualification & Desired Skill Set: Graduate Degree Holder Experience in the Auto Industry Soft Skills with strong team management skills Good Digital knowledge, tech-savvy, updated on digital trends Good Customer Handling Skills Good Communication Skills Good knowledge of Excel, report generation, with an ability to analyse data Able to apply logical reasoning to problem-solving