9090 Customer Handling Jobs - Page 10

Job Description: Concentrix Apprenticeship Program Position: Customer Support Executive Apprentice (Multiple Roles) Company: Concentrix Program: Full-Time Apprenticeship Program Work Location: Gurugram, Onsite Job Type: Contractual (Jan 2026)

Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required Required Candidate profile -MUST BE fluent in english -okay with rotational shifts

Looking for candidates who have - - Excellent Verbal and Written communication Skills. - Hindi is mandate. - Preferable experience in Voice Process - Willing to work in rotational shift. Required Candidate profile Working Hours: 9.5 hrs (Including 1 hour break) Working Days: 6 days working rotational shift & 1 rotational off

JD - Quality control All parts to be inspected and dispatched in stipulated timeline Responsible for clearing the parts by regular follow up with customer Reducing of machine setup and stage inspection time to avoid machine idle time More Usage of laser tracker to avoid machine setup and final inspection duration Monitoring for clearing of incoming materials Monitoring for inspection & test status of incoming materials Responsible to prepare the final inspection report Responsible for customer satisfaction Reviewing and approving Inspection activities in team Implementation of QMS as per AS9100 Rev D, NC Follow ups & Root cause & corrective actions reviewing. Vendor development, Supplier Audits. Prepare Quality control plan, QAP, PFMEA Customer Handling in Inspection activities Follow ups in Calibration process Key Performance Indicators to be achieved by the role holder include Reduction in Rejects at Customer end: 0 In process rejection rate: below 5% Final rejection: Below 5% On time FAI : 100% Control of rejections : No. of Kaizens:6 Timely closure of all Non-conformities Zero accidents Directly involving with customers Preparation of Control Plans, Final Inspection reports and verifying CMM programs Gauge planning for new drawings Reviewing Route Card and releasing for all new FAI parts Ensuring complete in-process quality control with 1st off approval Interpret engineering drawings Responsible to quality problems, Handling of in-house NC Providing Root cause & Preventive and Corrective action (RCCA) through Why Why Why analysis & Fishbone diagram. Use of statistical Techniques SPC,7 QC TOOLS & MSA To check and approve FAI for new products and existing products on the basis of Customer requirements / Companys specifications / Drawings Process capability study of processes and machines (SPC) Customer complaints analysis, implementation and follow up Monitoring monthly PPM & OTD Involvement in Project Management of FAI Took part in Cross Functional activities. Conducting Configuration management audit Voluntarily conducted training based on FOD & 5S Undergone the training of AS9100 Rev D, GD&T, SPC, MSA, FMEA,7 QC TOOLS, IDENTIFICATION & TRACEBILITY, INTERNAL AUDIT MRs role in QMS Planning Context of the organization and interested parties Determining, monitoring, and reviewing risks Aligning strategies and the Quality Policy, Objectives, and Action Plans Identifying, planning, and managing processes and process changes The MRs Role during QMS Implementation Ensuring resources are determined, provided, and maintained What should be monitored and measured Engaging people through effective delegation and team approaches The MRs Role in QMS Maintenance MR role in CSM, process and product measures, internal audits Overview of the internal audit process Root cause analysis and corrective action planning tools Reviewing the effectiveness of Corrective Actions Updating the Risk Register Conducting Management Reviews The MRs Role in QMS Improvement Ensuring QMS business integration through ISO 9001:2015 Improvement of quality processes and meeting your customers needs Promoting decision making based upon evidence and data Monitoring of processes to improve efficiency, and productivity A Reduction in the three forms of waste and scrap costs. Supporting and encouraging a culture of continuous improvement Active risk assessment of designs and processes and effective mitigation practices Consistent compliance to regulatory, safety and reliability requirements. Enhancement of your corporate image in the global marketplace. Be accountable for the success and support of the QMS Integrate the QMS into the organizations regular business processes Ensure that all product, safety, and regulatory requirements are defined and understood. Promote risk based thinking and use of the process approach Establish a quality policy and objectives aligned with corporate strategy Ensure that the quality policy is available for review and maintained Provide adequate resources for implementation and continued support of the QMS Encourage associates to become engaged in the QMS and contribute to its success Foster a culture of continual improvement within the organization. Top management of the organization must assign responsibility and authority for supporting, reporting and maintaining the QMS. Furthermore, leadership of the organization is required to assign responsibility and authority for ensuring that the QMS conforms to AS9100D requirements and for regularly reporting the QMS performance results. Just like any other endeavor, the development and implementation of an AS9100 compliant QMS requires proper planning. During the planning phase, top management must consider multiple factors. Management must consider the context of the organization along with any and all interested parties. In addition, management must determine the scope of the quality management system, and take proactive measures to ensure the QMS is capable of achieving its desired objectives. Plans must be developed and implemented to provide sufficient support and resources necessary to achieve continual improvement of the QMS Adoption of new methods and practices to improve quality Development and introduction of new products or product lines Increased market share or moving into new markets Utilizing new technology within the organization

Dear Candidate, Role: VIP Consultant VIP Shaadi About the Team: Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission — making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, we’re the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy — this is your calling! As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless, personal, and truly premium. You’ll need empathy, patience, and a touch of matchmaking magic What You’ll Do Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potential matches Ensure timely renewals and proactive engagement throughout their journey Guide, counsel, and support the member like a true partner in their search Maintain high service standards, timely resolutions & meticulous documentation Handle escalations with grace, maturity, and solutions-focused thinking Respect diverse traditions, preferences, and cultural nuances in every interaction Always go above and beyond to deliver the VIP promise What You Bring to the Table 1+ year of experience in customer service, client servicing or relationship management A natural passion for people, relationships & making customers smile Strong attention to detail + excellent organizational skills High emotional intelligence and empathy Infinite patience + persuasive communication Clear, confident communication in English + any Indian language Self-motivated and committed to exceeding customer expectations Why Join Us Work with India’s leading matchmaking brand Be a part of exclusive high-impact journeys for premium members Learn, grow & thrive in a high-energy, customer-first culture Every day is different, meaningful, and full of real human stories Age Range: 24 - 37 years Interview Address & Job Location: Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka, Andheri East, Mumbai (Behind Piknik hotel). Interview Time: 11 AM to 5 PM Contact Person: HR Snehal 9137159780 HR Yash - 99671 05537

The Customer Success Partner will be responsible for ensuring customer satisfaction, providing analytical support, offering customer service, and maintaining effective communication with clients on a day-to-day basis. Work from office in Chennai. Required Candidate profile Looking for freshers. Completed Bachelor's degree. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite Ability to work independently and in a team environment

Voice and chat/email support. Perks : - Both side cab facility - Rotational shift and offs - 5 days Working -Work Location : Civil Lines -Freshers 21-22k -Exp 26-27k Required Candidate profile - Handling International Customers - Must be okay with relocation if not in the hiring zone -MUST BE fluent in english

Role & responsibilities Process: Australian shift (Semi tech support) Shift: Rotational shift( shifts starts from 1am) Wk off: 2 rotational off Job location: Thane Salary: Fresher or 6m Exp- 21k / more than 1 year Exp 25k to 29k Qual : HSC/ Graduate- fresher / experience Age: upto 48 Rounds: Amcat / Hr/ Ops WFO

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Bulk Hiring for Sales Associate (Real Estate) > Salary upto 60k + incentives > 6 Days a week Experience in Real estate sales required ( Dubai / Goa / Gurgaon) Call or Text HR Abhishek: 9211266657 HR Mehak: 9650005227 HR Deepali : 9650092537

Domain: US Telecom Inbound Chat Process- B2C Required - MIn 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divisha(8529546798)

Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K In Hand -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below HR Rutuja :- 9822687351 Perks and benefits High Incentives and growth opportunities.

Process :- Business Loan Executive Godrej Project Shift Timing: 9:30 AM to 6:30 PM Weekly Off: 1 Rotational Off Salary: 25,000 to 30,000 In-Hand (Up to 34,000 CTC) Hiring Process: All interview rounds will be conducted telephonically Key Responsibilities: Promote and sell business loan products to eligible customers Handle customer queries regarding loan offerings and eligibility Follow up with leads and close loan applications efficiently Maintain documentation and adhere to compliance guidelines Ensure excellent customer experience through effective communication and service Eligibility Criteria: Education: Graduate (mandatory) Experience: Minimum 6 months to 1 year of experience in personal loan, business loan, or similar financial products Communication: Must have excellent verbal and written communication skills Additional Information: Immediate joiners preferred Strong understanding of financial products and loan procedures is a plus This role offers an opportunity to work with a reputed financial brand under the Godrej project Contact HR for Application: Rutuja :- 9822687351 (Kindly call between working hours for any queries)

Amura Vision We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades. Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture. These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time. We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence. Role Description A Guidance Counsellors role is simple, it mainly consists of speaking with potential clients over the phone, collecting some basic information and helping them understand the process they would embark upon. We are not however driven by sales quotas or the like but instead measure by the quality of each interaction. We have the information to change lives and such it is our responsibility to do so. The Guidance Counsellor is the first point of contact to guide people to this possible life changing experience. Responsibilities Engage with Incoming Leads: Actively listen and engage in detailed conversations with potential clients to understand their health needs. Communicate Program Information: Clearly convey the limitations and processes of the program to ensure potential clients have a realistic understanding. Client Check-Ins: Regularly follow up with onboarded clients to gauge their satisfaction and address any concerns. Empathy in Client Interactions: Be attentive to clients current situations, showing empathy and understanding of their positions. Collaboration with Medical Team: Work closely with Amuras Medical Team to address and resolve client requests effectively. Utilize Lead Management Software: Familiarize yourself with and use Amuras internal lead management software to track interactions and manage leads efficiently. Requirements Education: Bachelors Degree (Currently pursuing students can apply). Languages: Fluency in English is a must. Experience: Fresher; prior experience as Guidance Counsellors or relationship managers is a plus. Strong interpersonal and communication skills with the ability to build rapport with clients. Time management. Empathy. Listening skills. Here are answers to some questions you may have: Who is Amura? We are a health startup with presence in multiple countries How old are you? 6 years What is special about you? Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it at operations, medical or marketing. You can be one among them. Come and explore. What is special about working with you? You will grow crazy-fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person. What kind of people are you looking to add to your team? We are looking for people who, when given the opportunity to have a measurable impact on the world, will take it. Who values human life and is willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth. Is this a WFH role? We do not have a WFH option. The work done at Amura is very unique. In person interactions will help you understand the brand better and get creative in ways you never imagined possible. Where is your office? Perungudi - OMR Do you have an online presence? https://amura.ai (we are @AmuraHealth on all social media) Perks I get when I join Amura? Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be. Working days: 6 days working a week. Salary Package: 3.65 LPA (For freshers)

* candidate should be good in communication skills in English and Kannada. * There will be having both outbound and inbound calls. * candidate must be collect the customer data through Telecalling process. * customer support roles also having. Required Candidate profile Qualification - Any Degree( 2021, 2022, 2023, 2024, 2025). Male and Female Preferred. LOCATION : NUNGAMBAKAM ,CHENNAI contact HARINI HR -( 6383508351 )ONLY WHAT'SAPP YOUR'E RESUME DONT CALL Perks and benefits Incentive upto 10k. Fixed day shift .

* Hiring for blended process * Location: Airoli * Shift timing: 24*7 shift * Week off: 2 Rotational off * HSC with experience and Grad fresher / Experience both will do * Minimum 6 months of chat experience * Salary: Maximum upto 15k- 26k Inhand

Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills

Any interpas Male/Female can APPLY NOW

Job Opening: Linguistic Telesales Executive Paytm Lending (Sales Process) Location: Mumbai Company: Paytm (Third-Party Partner) Languages Required: Tamil / Telugu / Kannada / Malayalam Shift Timings: 9:30 AM 6:30 PM Week Off: Rotational Job Type: Full-Time (Voice Process Sales) Salary Details: HSC Qualified: 13,160 In-Hand (15,000 CTC) + Unlimited Incentives Graduates: 15,000 In-Hand + Unlimited Incentives Process: Paytm Lending Sales Process (Voice-Based) As a Telesales Executive, youll play a key role in promoting Paytms lending products to customers via outbound calls in your regional language. Key Responsibilities: Make outbound calls to potential customers in Tamil, Telugu, Kannada, or Malayalam Promote and explain Paytms lending and financial products. Understand customer needs and pitch relevant solutions. Achieve daily, weekly, and monthly sales targets. Update CRM and maintain accurate call logs. Maintain a positive and persuasive attitude throughout. Candidate Requirements: Minimum Qualification: HSC (12th Pass) For higher salary: Graduation mandatory Must be fluent in one of the following languages: Tamil Telugu Kannada Malayalam Good communication skills and confidence in voice-based selling. Prior telesales/BPO experience is a plus but not mandatory . Willingness to work in a rotational weekly off schedule. Perks & Benefits: Fixed Salary + Unlimited Incentives Friendly and dynamic work environment Career growth in the fintech & sales industry Training and development support To Apply.. Schedule Your Interview: Send your CV via WhatsApp or Call : HR Akshada :- 9822472894

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in

Interact with customers over a call with strong communication skills. Inbound outbound to generate sales. Upsell and cross-sell products or services aiming to increase revenue and build customer relationship. Perks and benefits Esi Pf and Incentives

EMI Executive Qualification - Minimum 12th pass. Language - Bengali,Hindi.. Salary - Fresher- NTH -Upto 12000+PF+ESIC+Others incentives . Experience - upto 21K+PF+ESIC+Others incentives Preferred candidate preffered. Timing - 10:00a.m-7:00p.m (Monday - Sunday) Week off - Sunday. Male & female both can apply. Job roll - Good bonding with sales person, dealer. Connect with the customers. Upload the data in software. Convenience about the products. Candidate should be smart and presentable. Payroll - 12th pass will be the payroll of third party and Graduate will be in direct payroll of HDB finance. Location - Barabazar,Nager Bazar,Shyambazar,Nager bazar,Dumdum For More details call Monikanchan @ 8335960867

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com

Role & responsibilities The candidate will act as the primary interface between Knorr-Bremse and OEM customers such as Tata Motors, Ashok Leyland, Mahindra, VECV, DICV, UD (Commercial Vehicle Segment ) Customer Quality Management Lead Zero-Km, field claim analysis and resolution (8D, PSS, Shainin, DOE) Trigger / push implementation of correctives / preventives actions internally High experience / understanding on safety products Handle high-impact (serious) customer claims and ensure robust root cause analysis and permanent corrective actions Coordinate customer audits, visits, and Customer score cards reviews. Maintain proactive communication with customer quality representatives and ensure issue closure Ensure compliance to customer-specific requirements and warranty management systems Quality Systems IATF 16949 and VDA standards (VDA6.3,VDA6.5,VDA FMEA etc) APQP & PPAP activities for new and change projects Deep understanding on Customer OE Requirements Leadership & Competence Development Coach internal teams on problem-solving methodologies (8D, PS, Shainin, 6 Sigma) Drive competence development programs and foster a customer-focused quality culture Lead cross-functional quality improvement projects Crisis Management & Escalation Handling Lead cross-functional teams during crisis situations (field failure, stop shipment, escalations) Ensure timely and transparent reporting to management and customers Engage in structured problem-solving and quick response strategies under pressure Customer Projects & Quality Improvement Drive implementation of Lessons Learned and prevention systems across programs Required Skills & Competencies: Proven leadership in customer-facing quality roles in the automotive domain Strong hands-on experience + Expertise in: 8D , Problem Solving , DOE , Shainin , 6 Sigma Black Belt IATF 16949 , VDA 6.3 , APQP/PPAP , FMEA (IQRM, DRBFM) , SPC/MSA Excellent communication, conflict handling, and decision-making skills Capable of leading audits, customer discussions, QMR reviews, and top management presentations Strong exposure to European / American and Indian automotive quality systems Ability to manage cross-functional teams across customer service, engineering, production, and supply chain

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com