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Rudr Consultancy Services
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Customer Care Executive

Customer Care Executive

Rudr Consultancy Services

0 - 4 years

1 - 4 Lacs

udaipur

Posted:1 day ago| Platform:

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Skills Required

customer service customer complaints customer care sales customer handling customer calling sales lead generation customer relationship business development customer support marketing inside sales b2b sales handling customer queries lead generation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Care Executive
NameCustomer Care Executive RoleExecutive IndustryManufacturer LocationUdaipur (Rajasthan) Job TypeFull Time ExperienceFresher- 4years
Skills:

Customer handling, Email drafting SalaryBest in the industry EducationAny Graduate
Description:
Manage incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Meet personal/customer service teamsales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers.

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Customer Care Executive