1058 Customer Calling Jobs

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0.0 - 3.0 years

1 - 4 Lacs

gurugram

Work from Office

Hiring for Travel Voice Process UG/Grad with 1 year of exp into Customer support can apply Freshers can also apply. Salary- 21k - 32K in hand MIV : 3500 5 days working Both side cab 2 Roster off Night shifts Call/WhatsApp Harshmeet 9810963815 Required Candidate profile Applicant must be an immediate joiner. Must have super excellent communication skill. Applicant must be comfortable with 24*7 working environment. Perks and benefits 5 days working 2 Roster offs Both sides cabs

Posted 6 hours ago

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0.0 years

1 - 1 Lacs

chennai

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Make calls to customers about past due amounts following scripts and operational guidelines. Accurately update customer accounts, interaction details and payment status in the system. Job Location - Chennai, Thousand Light Required Candidate profile Qualification - Degree ( Arts Group Only) (2023, 2024,2025 Passouts with no backlogs) Fresher opportunity ( No Experience Required) Mode of Work - Work From Office Male and Female Preferred Perks and benefits Incentive Upto 10k

Posted 7 hours ago

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0.0 - 3.0 years

1 - 4 Lacs

gurugram

Work from Office

Hiring for Travel Voice Process UG/Grad with 1 year of exp into Customer support can apply Freshers can also apply. Salary- 21k - 32K in hand MIV : 3500 5 days working Both side cab 2 Roster off Night shifts Call/WhatsApp Harshmeet 9810963815 Required Candidate profile Applicant must be an immediate joiner. Must have super excellent communication skill. Applicant must be comfortable with 24*7 working environment. Perks and benefits 5 days working 2 Roster offs Both sides cabs

Posted 7 hours ago

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0.0 - 2.0 years

0 - 3 Lacs

kochi

Remote

About KeyValue KeyValue is a product development start-up, building highly scalable web and enterprise class software with a team of engineers specialised in Core Product Development. In our belief, every man is truly the owner of his/her work, his craft and can do the best when each sailor sailing on our ship can see the horizon that we all are sailing towards. For us, the best talents are the open-minded, ever-learning and all-embracing ones. We create, live and code on the cloud. About CoFee CoFee is an innovative fee collection platform designed to simplify and streamline the payment process for educational institutions and organizations. Our mission is to help our clients reduce adminis...

Posted 7 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process: Tata Non Term - Voice Process - Freshers & Experienced Can Apply - Salary: 15,000 - 17,000 Inhand +Incentives - Day Shift | Rotational Week Off - Good Communication Skills Required - Immediate Joiners Required Required Candidate profile Qualification: Min HSC pass Job location: Airoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Omkar - 7030023539 Perks and benefits competitive salary range

Posted 1 day ago

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary :- 14750 in hand Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Mahek - 7030021782

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2.0 - 7.0 years

1 - 4 Lacs

chennai

Work from Office

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. . About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...

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0.0 - 1.0 years

0 Lacs

gurugram

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Role & responsibilities * Handle Inquiries * Manage inbound calls, WhatsApp messages, and web queries through the CRM. * Respond promptly using pre-defined templates or manual replies when required. * Appointment Management * Book appointments and coordinate with doctors for availability. * Share appointment details with patients and confirm schedules. * Payments & Invoicing * Check and update payment status for each booking. * Prepare invoices and send them to patients. * Reporting & Updates * End of Day (EOD): Share a summary of total calls, visits completed, and pending tasks. * Update all call/visit details and statuses in the CRM daily. Preferred candidate profile

Posted 2 days ago

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1.0 - 4.0 years

1 - 2 Lacs

thane, navi mumbai, ahmedabad

Work from Office

Customer Service Executive /VIP Service (Customer Service + Renewals) Min 1.6 -2 yrs exp Languages: English + Telugu / Kannada / Bengali / Malayalam/Gujrati Salary: 30K In-Hand F: Rotation shifts M: night shift Qualification: HSC Age: 24–37

Posted 2 days ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Altaf - 7796427006 Perks and benefits Career Growth Opportunity!

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2.0 - 3.0 years

1 - 3 Lacs

chennai

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Handle customer queries and follow-ups • Manage post-sales customer coordination • Assist with documentation and agreements • Coordinate with sales, accounts & legal teams • Update customer data in CRM • Ensure timely payment follow-ups

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0.0 - 4.0 years

1 - 1 Lacs

tiruchirapalli

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Customer Support Executive: Handle customer calls, give info, resolve queries, coordinate, update call details Language: Tamil & Basic English Degree: Any degree Age: 22+ Experience: Freshers & Experienced welcome Shift mode - Day shift Health insurance Provident fund Performance bonus

Posted 2 days ago

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0.0 - 1.0 years

3 - 4 Lacs

gurugram

Work from Office

Opening for International Customer service Gurgaon Location International voice experience required 5 days working Both Side Cab available Interested plz connect 7011388543 9871856986 Required Candidate profile Any UG/Graduate with experience can apply Should have good communication skills Should be comfortable handling calls

Posted 3 days ago

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1.0 - 4.0 years

2 - 4 Lacs

chennai

Work from Office

Customer Experience Manager responsible for delivering superior customer experience. Own CX KPIs including delivery timelines,query resolution, COD confirmations, NDR, RTO, social, chat, email and abandoned cart closures. Lead CX team. End-to-end CX

Posted 4 days ago

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2.0 - 6.0 years

5 - 9 Lacs

bengaluru

Work from Office

Work Your Magic with us! Ready to explore, break barriers, and discover moreWe know youve got big plans so do we! Our colleagues across the globe love innovating with science and technology to enrich peoples lives with our solutions in Healthcare, Life Science, and Electronics Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet That`s why we are always looking for curious minds that see themselves imagining the unimageable with us Your Role Work as a team to support Process Solutions organization of Companys LS to achieve the goal Process service complaints in Track wise and ERP Hands on experience in ERP system SAP, Oracle and C...

Posted 4 days ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai suburban, thane, navi mumbai

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Process:- Collection X Bucket Exp: Fresher & Experience both can apply Salary 16.5k in hand + CTC for experience 15k in hand salary for freshers Shift timing - 8 am to 8 pm (any 9 Hrs shift) 1 Rotational Weekly off Working days - 6days Required Candidate profile Qualification - GRADUATES Location - Rabale, Navi Mumbai Contact For more information HR Rajvardhan - 7030023437 Perks and benefits Good salary Range with growth Opportunity!

Posted 4 days ago

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0.0 - 4.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Sayali Mobile: 9158043197

Posted 4 days ago

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process: Tata Non Term - Voice Process - Location: Airoli - Freshers & Experienced Can Apply - Salary: 15,000 - 17,000 Inhand +Incentives - Day Shift | Rotational Week Off - Good Communication Skills Required - Immediate Joiners Required Required Candidate profile Qualification: Min HSC pass Job location: Airoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Omkar - 7030023539 Perks and benefits competitive salary range

Posted 4 days ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai suburban, thane, navi mumbai

Work from Office

Process:- Collection X Bucket Exp: Fresher & Experience both can apply Salary 16.5k in hand + CTC for experience 15k in hand salary for freshers Shift timing - 8 am to 8 pm (any 9 Hrs shift) 1 Rotational Weekly off Working days - 6days Required Candidate profile Qualification - GRADUATES Location - Rabale, Navi Mumbai Please apply if interested; our HR team will get in touch for further discussion. Perks and benefits Good salary Range with growth Opportunity!

Posted 4 days ago

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1.0 - 6.0 years

1 - 3 Lacs

kottayam

Work from Office

TELE MARKETING ASSISTANT @ MALAYALA MANORAMA Key Responsibilities: Handle Inbound & Outbound calls with potential and existing customers Explain and promote products/services clearly Generate leads and fix appointments for the sales team Maintain accurate customer & sales records Achieve daily/weekly targets and support team goals Requirements: Plus Two / Degree Excellent communication & people skills Experience in telemarketing/customer service is an advantage Ability to handle objections & negotiate confidently Basic computer & data entry skills Location: Kottayam Join us and grow your career in customer engagement!

Posted 5 days ago

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

Work from Office

Process: Tata Non Term - Voice Process - Location: Airoli - Freshers & Experienced Can Apply - Salary: 15,000 - 17,000 Inhand +Incentives - Day Shift | Rotational Week Off - Good Communication Skills Required - Immediate Joiners Required Required Candidate profile Qualification: Min HSC pass Job location: Airoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Omkar - 7030023539 Perks and benefits competitive salary range

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0.0 - 2.0 years

2 - 3 Lacs

gandhinagar, ahmedabad, rakhial

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their financial concerns. Provide excellent customer service by understanding their needs and offering suitable solutions. Process loan applications, gold loans, insurance sales, and other financial products as per company policies. Collaborate with internal teams to ensure seamless coordination for customer support. Meet daily/weekly targets set by management while maintaining high levels of accuracy.

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0.0 - 3.0 years

0 - 3 Lacs

new delhi, gurugram

Work from Office

Domestic bpo is hiring for Customer Voice process Any grad or undergrad with or Without experience can apply salary upto - Rs. 30000 CTC Loc-Gurgaon 6 days a week working Excellent comms skills required contact HR Nidhi-9311340225

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Priyanka - 7875990932 Perks and benefits Career Growth Opportunity!

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0.0 - 5.0 years

2 - 4 Lacs

navi mumbai

Work from Office

Role Objective : Functional /Business Responsibilities: • Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs • Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and...

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Exploring Customer Calling Jobs in India

The customer calling job market in India is thriving with numerous opportunities for individuals looking to kickstart or advance their careers in customer service. With the growth of industries such as e-commerce, telecommunications, and banking, the demand for customer calling professionals has been on the rise.

Top Hiring Locations in India

Here are 5 major cities in India actively hiring for customer calling roles: 1. Mumbai 2. Delhi 3. Bangalore 4. Chennai 5. Hyderabad

Average Salary Range

The average salary range for customer calling professionals in India varies based on experience levels. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn anywhere between INR 5-8 lakhs per annum.

Career Path

In the customer calling field, a typical career path may progress as follows: - Customer Service Representative - Senior Customer Service Representative - Team Leader - Customer Service Manager

Related Skills

In addition to customer calling skills, professionals in this field are often expected to have or develop the following skills: - Excellent communication skills - Problem-solving abilities - Patience and empathy - Multitasking skills - Knowledge of CRM software

Interview Questions

  • What motivated you to apply for this customer calling role? (basic)
  • How do you handle irate customers over the phone? (medium)
  • Can you walk me through a time when you successfully upsold a product/service to a customer? (medium)
  • How do you prioritize your calls when handling multiple customers at once? (basic)
  • Describe a challenging situation you faced in a customer calling role and how you resolved it. (medium)
  • How do you ensure data privacy and security when handling customer information? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Can you explain a time when you had to de-escalate a tense customer situation? (medium)
  • How do you handle constructive criticism from supervisors or customers? (basic)
  • Describe a time when you had to collaborate with other team members to resolve a customer issue. (medium)
  • How do you stay updated on product/service information to assist customers effectively? (basic)
  • What do you think are the key qualities of a successful customer service representative? (basic)
  • How do you ensure that all customer interactions are documented accurately for future reference? (medium)
  • Can you share an example of a time when you exceeded customer expectations? (medium)
  • How do you handle stress and pressure in a fast-paced customer calling environment? (medium)
  • What steps would you take to follow up with a customer after resolving their issue? (basic)
  • How do you handle situations where you do not have an immediate answer to a customer's query? (medium)
  • Describe a time when you had to collaborate with a different department to resolve a customer issue. (medium)
  • How do you prioritize tasks when dealing with a high volume of customer calls? (basic)
  • Can you walk me through your experience with using CRM software for customer interactions? (medium)
  • How do you ensure that you maintain a professional tone and demeanor on all customer calls? (basic)
  • What strategies do you use to handle repetitive questions from customers effectively? (medium)
  • How do you handle situations where a customer is dissatisfied despite your best efforts to assist them? (medium)

Closing Remarks

As you embark on your job search journey in the customer calling field, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare diligently, demonstrate your enthusiasm for assisting customers, and apply confidently to secure a rewarding career in customer service. Good luck!

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