806 Customer Calling Jobs

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 Contact Details:- HR Omkar Contact No:- 8698879613 (Call/WhatsApp) Perks and benefits competitive salary range

Posted 21 hours ago

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1.0 - 3.0 years

3 - 6 Lacs

hyderabad

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Role & responsibilities 1. call leads, prospects, clients, manage relationships, engage clients, update their financials 2. resolve client queries proactively, stay connected with clients 3. follow up clients for their service criterias, identify opportunities of up sell and cross sell 4. Assessing Client Situations 5. Source potential customers from market and initiate relationship with them Understand needs of the prospects and propose solutions as offered by Sampadha Convert the leads (prospects) to customers and onboard to Client Database of Sampadha Maintain relationship with the customers for developing further network Take ethical decisions within the scope of responsibility, to suppo...

Posted 1 day ago

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1.0 - 5.0 years

2 - 2 Lacs

noida, new delhi

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# Hiring Telle Callers - Salary 18000 CTC - 21000 CTC Job Title - Sales Executive Location - Work From Office (Noida Office) Experience: Must have at least 1 Years of sales experience Calling Process: Ability to handle both Outbound and inbound calls on an everyday basis Follow communication scripts when handling different topics Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives Customer focus and adaptability to different personality types Eligibility Criteria Knowledge of spoken and written English is a MUST Strong phone and verbal communication skills, along with active listening Only Graduates can apply Must have Sales Experie...

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2.0 - 4.0 years

1 - 4 Lacs

bengaluru

Hybrid

Collections Specialist will assist the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interact with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos. Conducts pre-sale credit risk evaluation, prepares credit hold recommendations. Job Description: Timely cash collection of customer accounts, assessing credit worthines...

Posted 2 days ago

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0.0 - 4.0 years

1 - 4 Lacs

pimpri-chinchwad, pune

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Process:- Inbound Customer Service@ Information Retrieval Officer (IRO) Location: Swargate, Pune Employment Type: Full-Time Key Responsibilities: Retrieve, analyze, and manage information as per organizational requirements. Maintain accuracy and confidentiality of data. Work in rotational shifts with two weekly offs. Collaborate with team members to meet daily targets and deadlines. Eligibility & Skills: HSC (12th) pass is mandatory. Fluent in English and Marathi (both written and spoken). Comfortable working in rotational shifts . Ability to manage time effectively in a fast-paced environment. Work Timings: Full-time, 9 hours per day. Rotational shifts with 2 weekly off days. Compensation: ...

Posted 2 days ago

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Customer Support Associate – Telecalling Location: Viman Nagar, Pune Shift: Day Shift Immediate Joining Salary: 12,200 + Unlimited Incentives Eligibility: 12th Pass Hindi & Marathi Freshers or Experienced can apply Required Candidate profile Qualification:- HSC Pass Apply Now ! To schedule your interview Send your Resume via WhatsApp Or Call HR Priti:- 8421382934 Perks and benefits Career Growth & Great Opportunity..!

Posted 2 days ago

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2.0 - 5.0 years

4 - 7 Lacs

chandigarh

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Skills: Customer care, customer service, Customer dealing, management skills, Pleasing personality, Convicing skills, MA english, Ropar,. Customer Care ManagerFemale Only. Job Type:Full Time. Education:Bachelors (Preferred). Experience:1-2 years (Preferred). Language:English, Hindi (Preferred). Salary:30000 40000 per month. Location:Chandigarh. About The Role ::Greet and Treat the walk-in customers and generate a list of the happy occasions of the customers and their wishes. Share the contact number and offer any time support to the customer. Organizing Customer meets and invites all valuable customers. Discuss the Customer complaints with the works Manager and provide proper solutions. Ensu...

Posted 2 days ago

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2.0 - 5.0 years

4 - 7 Lacs

chandigarh

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Skills: Customer care, customer service, Customer dealing, management skills, Pleasing personality, Convicing skills,. Customer Care ManagerFemale Only. Job Type:Full Time. Education:Bachelors (Preferred). Experience:1-2 years (Preferred). Language:English, Hindi (Preferred). Salary:30000 40000 per month. Location:Chandigarh. About The Role ::Greet and Treat the walk-in customers and generate a list of the happy occasions of the customers and their wishes. Share the contact number and offer any time support to the customer. Organizing Customer meets and invites all valuable customers. Discuss the Customer complaints with the works Manager and provide proper solutions. Ensure that the entire ...

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2.0 - 5.0 years

3 - 6 Lacs

zirakpur

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We are looking for a highly skilled and experienced ADOS Coordinator to join our team at Regenta Central Cassia Zirakpur. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Coordinate with various departments to ensure seamless operations and high-quality service delivery. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Manage and resolve guest complaints professionally and courteously. Collaborate with the front office team to maintain accurate records and reports. Assist in planning and executing special events and promotions. Ensure compliance with compan...

Posted 3 days ago

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0.0 - 2.0 years

1 - 1 Lacs

ernakulam

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Responsibilities: * Manage customer relationships through effective handling & engagement * Resolve complaints promptly with empathy & professionalism * Meet high standards of customer satisfaction & query resolution Health insurance Annual bonus Provident fund

Posted 3 days ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Nisarg - 7796426783 Perks and benefits Teamwork makes the dream work !

Posted 3 days ago

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

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Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Anusha @9901198053 (Call or whatsapp ) Email ID : anushaa@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queri...

Posted 3 days ago

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Voice Process -Location: Viman Nagar, Pune -Day Shift | Immediate Joining -Hindi & Marathi Communication -Freshers & Experienced -Salary: Upto 13,000 + Incentives Required Candidate profile Qualification:- HSC Pass How to Apply:- To Scheduled Your Interview Call Or WhatsApp HR Atharva:-9607128841 Perks and benefits Earn Unlimited Incentives – Join Our Team Today!

Posted 3 days ago

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0.0 - 4.0 years

2 - 3 Lacs

pune

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- Shift: US Rotational shifts (Night shift) - Both way cab facility provided Responsibilities: 1. Handle inbound customer calls and provide resolution to customer queries in a clear, professional, and timely manner. 2. Communicate effectively with customers, ensuring a high level of satisfaction. 3. Resolve customer issues, ensuring they are addressed accurately and promptly. 4. Ensure high-quality customer service standards are met consistently. Requirements: 1. Strong communication skills (verbal & written). 2. Good typing skills and attention to detail. 3. Ability to work independently and as part of a team. 4. Graduate freshers, or HSC with up to 6 months of International BPO experience....

Posted 3 days ago

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3.0 - 5.0 years

1 - 3 Lacs

kochi

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About Us: At Finovest Group, were all about helping people manage their money smartly We offer financial products like Fixed Deposits (FD), Recurring Deposits (RD), Gold Loans, and more to help our clients grow their savings and achieve their financial goals What Youll Do As a Customer Relationship Executive (CRE), youll be the face of our company for our clients Your job will be to build strong relationships, understand their financial needs, and help them choose the right products that fit their goals Youll talk to clients, explain our products, answer their questions, and make sure theyre happy with our services Plus, youll help us grow by bringing in new customers and keeping existing on...

Posted 3 days ago

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0.0 - 2.0 years

1 - 3 Lacs

baddi

Work from Office

Responsibilities: Manage customer relationships through regular communication. Close sales over phone calls with excellent communication skills. Identify new business opportunities through customer development. Travel allowance Sales incentives

Posted 3 days ago

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0.0 - 4.0 years

2 - 3 Lacs

pune

Work from Office

- Shift: US Rotational shifts (Night shift) - Both way cab facility provided Responsibilities: 1. Handle inbound customer calls and provide resolution to customer queries in a clear, professional, and timely manner. 2. Communicate effectively with customers, ensuring a high level of satisfaction. 3. Resolve customer issues, ensuring they are addressed accurately and promptly. 4. Ensure high-quality customer service standards are met consistently. Requirements: 1. Strong communication skills (verbal & written). 2. Good typing skills and attention to detail. 3. Ability to work independently and as part of a team. 4. Graduate freshers, or HSC with up to 6 months of International BPO experience....

Posted 3 days ago

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3.0 - 5.0 years

1 - 3 Lacs

kochi

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About Us: At Finovest Group, were all about helping people manage their money smartly We offer financial products like Fixed Deposits (FD), Recurring Deposits (RD), Gold Loans, and more to help our clients grow their savings and achieve their financial goals What Youll Do As a Customer Relationship Executive (CRE), youll be the face of our company for our clients Your job will be to build strong relationships, understand their financial needs, and help them choose the right products that fit their goals Youll talk to clients, explain our products, answer their questions, and make sure theyre happy with our services Plus, youll help us grow by bringing in new customers and keeping existing on...

Posted 3 days ago

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1.0 - 5.0 years

2 - 5 Lacs

bengaluru

Work from Office

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

Posted 3 days ago

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- Collection X Bucket Exp- 6 months collection Experienced Or freshers Salary 16.5k in hand + CTC for experience 15k in hand salary for freshers Shift timing - 8 am to 8 pm (any 9 Hrs shift) 1 Rotational Weekly off Working days - 6days Required Candidate profile Qualification - GRADUATES Location - Rabale To Apply/Contact For more details HR Priyanka - 7875990932 Perks and benefits Good salary Range with growth Opportunity!

Posted 3 days ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 To Apply /Contact For more details HR Omkar:-8698879613 Perks and benefits competitive salary range

Posted 3 days ago

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0.0 years

1 - 4 Lacs

pune

Work from Office

To ensure revenue generation for the company Making sales calls Preparing client proposals & presentations Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Maintain strong relationships with clients and agencies in the person’s portfolio Market Information Conducting competition tracking and monitoring on frequent basis Understand in detail about client spends at a brand level and then develop Go to Market approach To look at broader perspective, think through ideas and create solutions for clients via upse...

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3.0 - 8.0 years

4 - 7 Lacs

mumbai

Work from Office

Provide exceptional customer service to airline passengers, ensuring their comfort and satisfaction.Manage passenger complaints and resolve issues professionally and courteously.Coordinate with airlines/other stakeholders to ensure smooth operation Required Candidate profile Minimum 3 years of experience in a related field, preferably in the employment firm industry.Strong knowledge of airline passenger support services and procedures.Excellent communication and interpers

Posted 4 days ago

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3.0 - 6.0 years

1 - 5 Lacs

mumbai

Work from Office

Provide exceptional customer support through various communication channels, including phone, email, chat.Respond to customer inquiries and resolve issues professionally and promptly.Utilize strong problem-solving skills to address complex custom Required Candidate profile Strong proficiency in French language is required.Excellent communication and interpersonal skills are essential.Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Posted 4 days ago

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0.0 - 5.0 years

2 - 6 Lacs

navi mumbai

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Handle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Respond to customer complaints and concerns promptly and efficiently. Required Candidate profile Strong communication and interpersonal skills are essential.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Proficiency in German is required, fluency in English.

Posted 4 days ago

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Exploring Customer Calling Jobs in India

The customer calling job market in India is thriving with numerous opportunities for individuals looking to kickstart or advance their careers in customer service. With the growth of industries such as e-commerce, telecommunications, and banking, the demand for customer calling professionals has been on the rise.

Top Hiring Locations in India

Here are 5 major cities in India actively hiring for customer calling roles: 1. Mumbai 2. Delhi 3. Bangalore 4. Chennai 5. Hyderabad

Average Salary Range

The average salary range for customer calling professionals in India varies based on experience levels. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn anywhere between INR 5-8 lakhs per annum.

Career Path

In the customer calling field, a typical career path may progress as follows: - Customer Service Representative - Senior Customer Service Representative - Team Leader - Customer Service Manager

Related Skills

In addition to customer calling skills, professionals in this field are often expected to have or develop the following skills: - Excellent communication skills - Problem-solving abilities - Patience and empathy - Multitasking skills - Knowledge of CRM software

Interview Questions

  • What motivated you to apply for this customer calling role? (basic)
  • How do you handle irate customers over the phone? (medium)
  • Can you walk me through a time when you successfully upsold a product/service to a customer? (medium)
  • How do you prioritize your calls when handling multiple customers at once? (basic)
  • Describe a challenging situation you faced in a customer calling role and how you resolved it. (medium)
  • How do you ensure data privacy and security when handling customer information? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Can you explain a time when you had to de-escalate a tense customer situation? (medium)
  • How do you handle constructive criticism from supervisors or customers? (basic)
  • Describe a time when you had to collaborate with other team members to resolve a customer issue. (medium)
  • How do you stay updated on product/service information to assist customers effectively? (basic)
  • What do you think are the key qualities of a successful customer service representative? (basic)
  • How do you ensure that all customer interactions are documented accurately for future reference? (medium)
  • Can you share an example of a time when you exceeded customer expectations? (medium)
  • How do you handle stress and pressure in a fast-paced customer calling environment? (medium)
  • What steps would you take to follow up with a customer after resolving their issue? (basic)
  • How do you handle situations where you do not have an immediate answer to a customer's query? (medium)
  • Describe a time when you had to collaborate with a different department to resolve a customer issue. (medium)
  • How do you prioritize tasks when dealing with a high volume of customer calls? (basic)
  • Can you walk me through your experience with using CRM software for customer interactions? (medium)
  • How do you ensure that you maintain a professional tone and demeanor on all customer calls? (basic)
  • What strategies do you use to handle repetitive questions from customers effectively? (medium)
  • How do you handle situations where a customer is dissatisfied despite your best efforts to assist them? (medium)

Closing Remarks

As you embark on your job search journey in the customer calling field, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare diligently, demonstrate your enthusiasm for assisting customers, and apply confidently to secure a rewarding career in customer service. Good luck!

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