36920 Customer Care Jobs

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0.0 - 1.0 years

2 - 5 Lacs

mumbai suburban, navi mumbai

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Job Description Location – Andhreri , Bhayander, Thane Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both Shift Joining : Immediate Telugu,Tamil, Kannada or Malayalam

Posted 13 hours ago

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0.0 - 4.0 years

2 - 4 Lacs

pimpri-chinchwad, pune, solapur

Hybrid

Urgent Hiring For Data Entry Operator Basic Typing Speed Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work No time Boundation

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1.0 - 2.0 years

2 - 5 Lacs

mumbai suburban

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Job Description Location – Andheri, Malad, Bhayander Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both shift Joining : Immediate Excellent English Communication required

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process: Tata Non Term - Voice Process - Location: Airoli - Freshers & Experienced Can Apply - Salary: 15,000 - 17,000 Inhand +Incentives - Day Shift | Rotational Week Off - Good Communication Skills Required - Immediate Joiners Required Required Candidate profile Qualification: Min HSC pass Job location: Airoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Omkar - 7030023539 Perks and benefits competitive salary range

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0.0 - 4.0 years

2 - 3 Lacs

mumbai, thane, navi mumbai

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Sales Officer (Telesales)/ Kotak Mahindra Bank (On-Roll) Hiring experienced sales candidates (Male/Female) Salary up to 3.10 LPA + incentives up to 24,000/month Candidates with 3+ years sales experience: up to 4.00 LPA 8 weekly offs/month Required Candidate profile Graduate required | Age: 18–32 years Basic to average English communication mandatory No employment gap more than 6 months More details Contact on: HR Kalyani - 7030023460 Perks and benefits Golden Opportunity Join Kotak Mahindra Bank !

Posted 14 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Kotak Mahindra Bank - Outbound Process (ON ROLL) -Handle outbound customer calls for Kotak 811 -Cross sell banking product -Meet sales & service target -Min 6 months sales exp -Graduate Mandatory -Excellent ENG communication -Sal: Upto 3.5 LPA CTC Required Candidate profile Age: 18–32 years No long employment gaps Shift: 9-hour rotational (8 AM–8 PM) Week Offs: 4/month, 6 after 6 months Location: Wagle Estate, Thane West Apply Now Call/WhatsApp HR Mayuresh - 7030021322 Perks and benefits High salary Package (Kotak Mahindra Bank)

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0.0 - 2.0 years

1 - 2 Lacs

mumbai, navi mumbai, mumbai (all areas)

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Process- ETLI IB Process Experience- fresher/experience Good communication skills Salary: 15k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 More Detail Contact HR Mahek - 7030021782 (WhatsApp/Call)

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, navi mumbai, mumbai (all areas)

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SBI Inbound Process - Customer Support Shifts: Male - 24/7 rotational | Female - Day shift | 1 weekly off Eligibility & CTC: HSC + 6 months experience - 21K Graduate Fresher - 18K Graduate + 6 months experience - 25K Required Candidate profile Excellent communication skills How To Apply..? To Schedule Your Interview Call Or WhatsApp HR Vaibhavi - 7030024179 Perks and benefits Career Growth

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round More details: Contact us Hr Altaf - 7030022471

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0.0 - 5.0 years

2 - 4 Lacs

mumbai, thane, navi mumbai

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Motilal Oswal- MUTUAL FUNDS SALES - Mutual Funds Sales Representative - Good Communications Skills - Outbound calling - Shift- 9:30am to 6:30pm - Week Off: Sunday Fixed - Graduation mandatory - Salary: 25,000 To 28,000 (33K ctc) Required Candidate profile -Fresher/Experience can apply -Only Graduates How To Apply To schedule your interview Call or send your CV through WhatsApp HR Altaf - 7030022471 Perks and benefits High Salary Package with supportive team members

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0.0 - 2.0 years

1 - 2 Lacs

gurugram

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Key Responsibilities: Handle inbound and outbound calls. Provide accurate information about tests, appointments, reports, services etc. Maintain call logs and update CRM systems Coordinate with internal departments. Handle Chats over social media

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0.0 - 2.0 years

2 - 2 Lacs

chennai

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Call Clients and explain about the Clinic Treatments Increase the Walkin Achieve Sales Target Required Candidate profile Voice Process Preferably Client handling experience Good Communication Perks and benefits Incentive based on performance

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1.0 - 3.0 years

2 - 3 Lacs

hyderabad

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Hi Jobseekers Greetings WE ARE HIRING FOR INTERNATIONAL VOICE PROCESS AT HYDERABAD LOCATION ANY UG / GRADUATE / WITH 6 MONTH EXPERIENCE OF INTERNATIONAL VOICE PROCESS Job Title: Customer Service Executive ANY UG / GRADUATE WITH 6 MONTH EXPERIENCE CAN APPLY SALARY - UPTO 3 LPA ( depending upon last drawn SHIFT HOURS -Rotational shifts (Day & Night) Working Days: 5 days working with 2 days rotational off Roles & Responsibilities Serve as the primary point of contact for B2B customers via Voice and Provide timely, accurate, and professional support in line with defined SLAs. Take complete ownership of customer interactions with a proactive problem-solving approach. Handle sensitive customer con...

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0.0 - 1.0 years

2 - 3 Lacs

bengaluru

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About the Role: This is a non-sales, customer support role in a world-class work environment. You will play a key role in fulfilling an insurers responsibility by receiving, reviewing, investigating, and acting on customer claims . The role involves managing multiple administrative and service-related activities, including claim review, investigation, adjustment (when required), remittance, or claim denial . Roles & Responsibilities Follow professional standards and established procedures before taking action Process claims and manage customer interactions as per defined guidelines Meet service level agreements and adhere to quality and audit standards Take ownership of assigned tasks and co...

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0.0 - 1.0 years

3 - 4 Lacs

ludhiana, chandigarh, panchkula

Hybrid

Coordinating and facilitating a smooth flow of communication within the internal teams.Role & responsibilities Provide a delightful Customer Experience by giving product demonstrations to ensure that customers are educated on safe and effective equipment use. Communicate with customers regarding service activities, explain repairs, and provide usage guidance. Perform calibration & testing post-repairs to ensure equipment functionality. Record service activities and maintain service reports. Coordinating and facilitating a smooth flow of communication within the internal teams. Build and maintain relationships and rapport with customers to get an opportunity to sell Accessories / Consumables ...

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0.0 - 5.0 years

2 - 4 Lacs

mumbai, thane, navi mumbai

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Motilal Oswal- MUTUAL FUNDS SALES - Mutual Funds Sales Representative - Good Communications Skills - Outbound calling - Shift- 9:30am to 6:30pm - Week Off: Sunday Fixed - Graduation mandatory - Salary: 25,000 To 28,000 (33K ctc) Required Candidate profile -Fresher/Experience can apply -Only Graduates How To Apply To schedule your interview Call or send your CV through WhatsApp HR Shubham - 7030024973 Perks and benefits High Salary Package with supportive team members

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role: Customer Service Executive - Yes Bank (Inbound Process) Location: Kasarwadawali, Thane (w) Shift: Day Rotational Shifts Week Off: Rotational Salary: 18,000 20,000 (In-hand) + Incentives Transportation: Pick-up and drop facility available from Thane Station Job Description: We are hiring Customer Service Executives for a reputed banking process (Yes Bank). This is an excellent opportunity for both freshers and experienced professionals looking to build a career in banking customer support. Key Responsibilities: Handle inbound/outbound customer calls and resolve queries professionally Provide accurate information regarding banking products and services Maintain high service quality s...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process - LTFS - Inbound Process/Customer Service -Freshers required -Inbound Voice Process V3 Comms -Rotational week off -Salary - 15,000 in hand -Regional: 16,500 in hand -ROI - HR and Ops only Required Candidate profile Need HSC Pass candidates Immediate Joining ( Fresher) To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person : HR Chaitali - 7030024159 Perks and benefits Competitive salary range

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact Person:- HR Chaitali Mob No:- 7030024159

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932

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0.0 - 2.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- Inbound And Outbound Voice Process Fresher/ experience both can apply Min HSC Pass Salary: 14,000 to 20,000 + Incentives Shift timing: 9:30am-6:30pm looking for immediate joiner Required Candidate profile min qualification HSC Location: Thane and Navi Mumbai To Apply / Contact More information HR Chaitali - 7030024159 Perks and benefits High Incentives and growth opportunities.

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3.0 - 7.0 years

7 - 10 Lacs

gurugram

Remote

Job Title: Customer Experience (CX) Executive Location: Gurugram - Hybrid What youll drive Deliver a seamless end-to-end customer experience across the vehicle buying and selling journey Act as the primary point of contact for customers via phone, email, chat, and CRM platforms Proactively resolve customer issues related to inspections, payments, logistics, documentation, and timelines Own customer cases from first contact to resolution, ensuring speed, clarity, and accountability Collaborate closely with Operations, Sales, Finance, and Tech teams to close customer gaps Drive customer satisfaction (CSAT/NPS) by identifying friction points and recommending process improvements Handle escalati...

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1.0 - 5.0 years

1 - 2 Lacs

noida, ghaziabad, greater noida

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Company: Tech Mahindra Job location: Noida-- Sector 62 (WFO) Role: Customer Support Associate LOB: Voice Why Join Tech Mahindra? Kickstart your career with a global technology leader! If you are passionate about customer service, have excellent communication skills, and are open to working in rotational shifts, this is the perfect Mega Walk-In Drive- Customer Support| Noida 5 Days Working (2 Split Week-Offs) Rotational Shifts 24*7 (10 hrs including 1 hrs break) Modern, fully equipped office workspace (WFO) Growth-focused environment with continuous learning Key Responsibilities Handle customer queries via voice Provide accurate and timely support Maintain high customer satisfaction and follo...

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1.0 - 6.0 years

3 - 4 Lacs

thane, navi mumbai

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Hiring for International Customer Service Profile Location- Thane, Airoli, Ghansoli, Vashi Salary- 22k to 35k inhand depend upon last drawn Qualification- hsc / graduate both will do Requirement - 1 yr experince in bpo customer service will all relevant docs are mendate Shift - US shift - Night shift with 5 days working with 2 rotational off Good communication in english required Contact person : HR Sharddha 7057743506

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0.0 - 5.0 years

1 - 3 Lacs

new delhi, gurgaon/gurugram, delhi / ncr

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Hi Candidates, We are hiring for Customer care executive Role-Inbound *Candidates should be able to speak in English *Freshers & Experienced both can apply *Salary upto 25k CTC *Fixed Day Shift *6days working Barkha @ 8851644223( whatsapp too) Required Candidate profile * Candidate should be able to conversate with customers *12th pass/Undergraduates/Graduates can apply * Good in responding calls * Should be able join immediately * Ready to work for Gurgaon Perks and benefits +incentives+shuttle service

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Exploring Customer Care Jobs in India

India is a hub for customer care jobs, with a growing demand for skilled professionals in this field. From multinational corporations to startups, companies across various industries are actively hiring for customer care roles. If you are considering a career in customer care in India, here is a comprehensive guide to help you navigate the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for customer care professionals in India varies based on experience and location. Entry-level positions may start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn up to INR 8-10 lakhs per annum.

Career Path

In the customer care field, a typical career path may progress from Customer Care Executive to Team Leader, then to Customer Care Manager, and finally to Customer Service Head. Advancement in this field often involves gaining experience, developing leadership skills, and acquiring domain knowledge.

Related Skills

While customer care roles primarily focus on communication and problem-solving skills, having additional skills can enhance your job prospects. Some related skills that are often expected or helpful alongside customer care include: - Strong interpersonal skills - Ability to multitask - Empathy and patience - Knowledge of CRM software - Conflict resolution skills

Interview Questions

  • What do you understand by excellent customer service? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond to help a customer? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (basic)
  • What strategies would you use to upsell a product to a customer? (advanced)
  • How do you stay updated on product knowledge to assist customers effectively? (basic)
  • Describe a challenging customer interaction you faced and how you resolved it. (medium)
  • How would you handle a situation where a customer is dissatisfied with our services? (medium)
  • Explain a time when you successfully turned around a negative customer experience. (advanced)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium)
  • What metrics do you think are important to measure customer service performance? (medium)
  • How do you handle stress in a fast-paced customer care environment? (basic)
  • Can you give an example of a time when you had to deal with a language barrier while assisting a customer? (medium)
  • How do you ensure consistency in your communication with customers across different channels? (medium)
  • What do you think are the key components of a successful customer care training program? (advanced)
  • How do you handle a situation where a customer is asking for a refund against company policy? (advanced)
  • Describe a time when you had to de-escalate a heated customer situation. (medium)
  • How do you handle a high volume of customer inquiries during peak hours? (basic)
  • What do you think sets our company's customer service apart from our competitors? (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • Describe a time when you had to deal with a technical issue while assisting a customer. (medium)
  • How do you ensure that you are providing personalized service to each customer? (medium)
  • What do you think are the most common reasons why customers reach out to customer care? (basic)

Closing Remark

As you explore opportunities in the customer care job market in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your skills confidently, and apply for roles that align with your career goals. Good luck on your job search!

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