29331 Customer Care Jobs

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0.0 - 5.0 years

1 - 2 Lacs

ludhiana

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We are hiring for HR Recruiter Profile in Ludhiana. *Posting the jobs on Job portals *Screening the applicants *Align the applicants for Interview *Proper follow up & Data Management *Routine calling for the Recruitment Required Candidate profile Timings: 9AM -6PM Location: Ludhiana Salary: 13K-17K per month+ Medical Benefits Applicant Must be graduate & ready to take challenges Interested can call or WhatsApp their resumes on 8100000535 Perks and benefits Lucrative Incentives & Medical Benefits

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0.0 - 2.0 years

2 - 3 Lacs

gurgaon/gurugram

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Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires who can apply- strong English communication skill, Fresher Experience work from office immediate joiner Required Candidate profile Immediate joiner Excellent communication Skills in English. Fresher Experience both can apply Graduate, Urgent Hiring

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0.0 - 5.0 years

3 - 8 Lacs

kolkata, mohali, indore

Hybrid

Work From Home opportunity. WFH Process: - Blended process (Chat or Email includes inbound as well as outbound call) Requirement: Candidate must have Excellent English communication skills. Graduate or Undergraduate can apply. Required Candidate profile Customer Support, BPO, Voice Jaipur, Indore, Chat Process, Email Support, Call Center, International BPO, Domestic BPO, Customer Care Indore Jaipur Mohali Kolkata Lucknow Gurgaon Bangalore Chennai

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0.0 years

2 - 4 Lacs

hyderabad

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Client: MNC Shift: Day Shift Process: International Non-Voice Process Role: Answer incoming calls and respond to customer emails/chats Resolve customer issues efficiently and professionally Interview: HR and Ops Skills: Typing Speed TX HR Perks and benefits Cab & Medical

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0.0 - 1.0 years

1 - 2 Lacs

gurugram

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Job Title: Customer Service Associate Premium Airlines Voice Process Company: IGT Solutions Location: Gurgaon Experience Required: 01 Year Qualification: Open to Graduates & Undergraduates Salary: Up to 16,500 CTC per month Work Schedule: 6-day working week Shift: Rotational / Odd-hour shifts (Cab facility provided) About the Role We are hiring enthusiastic and customer-focused individuals for a Premium Airlines Customer Service Voice Process . Join IGT Solutions and build your career with one of the worlds top global airline brands. This role offers excellent exposure, skill development, and growth opportunities in the travel and aviation industry. Key Responsibilities Handle inbound custom...

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1.0 - 3.0 years

1 - 4 Lacs

mumbai

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Experience: 1-3 years experience as Guest Relation Executive and Customer service executive Excellent time management abilities & communication, both written and oral

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0.0 - 3.0 years

2 - 5 Lacs

hyderabad

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Responding promptly to customer queries in a timely and accurate manner via email and/or live chat. Queries can be of a technical & non-technical nature. Acknowledging and resolving customer complaints & determining the cause of the problem, expediting correction or adjustment, and following up to ensure resolution. Explain and guide customers through product features and functionalities. Stay up to date and be thorough with product knowledge so that customer questions can be answered quickly. Communicating, coordinating & collaborating with team members and colleagues to provide customers with best possible solution to their problem What were looking for: Candidates with international custo...

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2.0 - 7.0 years

20 - 25 Lacs

mumbai

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Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry Directs and works with team to successfully execute all housekeeping operations Strives to continually improve guest and employee satisfaction and maximize the ficial performance of the department Ensures that standards and procedures are being followed CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Man...

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2.0 - 7.0 years

4 - 9 Lacs

ahmedabad

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Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards Develops and directs team to provide consistent, high quality service Communicates performance expectations and trains staff in processes Responsible for managing ficial and administrative duties CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintece of equipment. Conducts monthly dep...

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2.0 - 3.0 years

2 - 5 Lacs

hyderabad

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Dedication to 80-20 overserve strategies and continuous improvement Collaborates with other teams to drive resolution/shipment on open order reports Handles internal & external customer inquiries, quotes & orders, utilizing established standard operating policies & procedures Responsible for building strong customer relationships and delivering customer-centric solutions Support corporate initiatives designed to overserve our customers while providing an effortless customer experience Responsible for daily planning and prioritizing of work to meet commitments aligned with organizational goals Handles customer escalations, autonomously with first contact resolution when possible Work with int...

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1.0 - 4.0 years

1 - 5 Lacs

lucknow

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Mr Brown Bakery & Food Products pvt ltd is looking for Customer Service Representatives to join our dynamic team and embark on a rewarding career journey Handle customer inquiries and issues via phone, email, or chat. Provide support and assistance to customers. Maintain accurate records of customer interactions. Collaborate with internal teams to improve customer experience. Develop and implement customer service policies and procedures. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before ap...

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2.0 - 7.0 years

6 - 10 Lacs

hyderabad

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VXI Global Solutions, LLC is looking for Custome rExperience Advisor to join our dynamic team and embark on a rewarding career journey Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer...

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0.0 - 3.0 years

1 - 4 Lacs

ahmedabad

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Amy Cab - Online Cab Booking is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns an...

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1.0 - 4.0 years

1 - 4 Lacs

durgapur

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Conduct outbound calls to customers for surveys and feedback collection, aiming for the highest response rate. Assist customers during the survey process, addressing their questions and concerns. Accurately record customer responses, contributing to the quality and reliability of our data. Maintain a positive, professional demeanor in all customer interactions, embodying the company s commitment to service excellence. Follow all feedback collection guidelines and procedures, adhering to the company s protocols, standards, and schedules. Work collaboratively with your team to meet and exceed performance targets and service objectives. Job Requirements A minimum educational qualification of Hi...

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0.0 - 2.0 years

2 - 4 Lacs

warangal, hyderabad, chennai

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Hiring for Voice Process and Banking Should be having experince in International Voice Process for 1 years 5 Working days ,Rotational Shift Salary upto 5 L.P.A Depends on last salary Aushi-6357157173 Required Candidate profile Mandatory to have experince International Voice process for 1 years Immediate joiner Only work from office Perks and benefits Incentives,allowance, PF, ESI, Cab

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0.0 - 5.0 years

2 - 4 Lacs

kharagpur, kolkata, durgapur

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Salary : Upto 4.10 L.P.A Job Location : Kolkata Excellent English communication Should be ok with night shift and all shifts Rotational shift Immediate joiner Call HR Poonam-6265868084 HR Gaurika-9336116522 Required Candidate profile Should be Having excellent communication in English , Should be ok with night shift and rotational shift.

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process: Godrej – Inbound & Outbound Process Good communication skills 1 rotational off per week Shift timing: 9:30 AM to 6:30 PM Centralized pick-up and drop from Thane Station Salary: Up to 21,000 in-hand (25,500 CTC maximum) Required Candidate profile Qualification: Any Graduates Location: Thane West Immediate joiners preferred TO Apply / Contact more information HR Rutuja - 9822687351 (Call/Whatsapp) Perks and benefits Fixed day shifts with a healthy work-life balance!

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2.0 - 5.0 years

5 - 7 Lacs

pune

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About the role The Service Support & Administration team provides critical business support, service desk support and administration for Idox. As part of the continued growth of this team, we are recruiting for a Customer Support Analyst to provide high quality frontline support to both internal and external customers, ensuring a first-time fix where possible. The Customer Support Analyst will take full ownership of support requests, ensuring they are triaged effectively, keeping all parties up to date on progress whilst ensuring operational processes and procedures are followed. The candidate will be required to continuously develop their administrative skills and knowledge to enhance deliv...

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0.0 - 4.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- KOTAK 811 (Loan Sales) outbound Process -Salary: 15,000 fix in hand + Unlimited incentives -Rotational weekoff -Hindi communication / Average english -Freshers can apply -Pick and drop from Thane station to office Required Candidate profile HSC / Graduates can apply Loaction: Thane west Contact for more details (Call/ WhatsApp) HR Shubham - 8432231842 Perks and benefits Earn upto 10,000 incentives monthly !

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1.0 - 2.0 years

0 - 2 Lacs

gurugram

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Job description R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to tr...

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1.0 - 3.0 years

3 - 6 Lacs

mumbai

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About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embra...

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0.0 - 5.0 years

2 - 4 Lacs

mohali

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Hiring Customer Service Executives for a top MNC in Mohali (Voice & Non-voice). Salary up to 32k CTC. HSC & Graduate freshers welcome. 5 days working, 2 rotational offs. Drop facility for females. Send CV via WhatsApp: 7972798571 (no calls).

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0.0 - 2.0 years

2 - 4 Lacs

thiruvananthapuram

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Looking to onboard a skilled Customer Care Executive to join our team at Transorze Solutions. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Build strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge of products, services, and processes. Disclaimer: This job description h...

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0.0 - 2.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Process: Bpo Telecaller - Inbound & Outbound Process Freshers can apply Hindi communication / Average English Salary: 14,000 to 16,000 + Unlimited Incentives Rotational Shift / Rotational Week of Required Candidate profile Qualification: HSC Pass Location: Thane West To Apply ! Contact for more details HR Sakshi:- 8432537262 Perks and benefits Good Salary with unlimited Incentives !

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Exploring Customer Care Jobs in India

India is a hub for customer care jobs, with a growing demand for skilled professionals in this field. From multinational corporations to startups, companies across various industries are actively hiring for customer care roles. If you are considering a career in customer care in India, here is a comprehensive guide to help you navigate the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for customer care professionals in India varies based on experience and location. Entry-level positions may start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn up to INR 8-10 lakhs per annum.

Career Path

In the customer care field, a typical career path may progress from Customer Care Executive to Team Leader, then to Customer Care Manager, and finally to Customer Service Head. Advancement in this field often involves gaining experience, developing leadership skills, and acquiring domain knowledge.

Related Skills

While customer care roles primarily focus on communication and problem-solving skills, having additional skills can enhance your job prospects. Some related skills that are often expected or helpful alongside customer care include: - Strong interpersonal skills - Ability to multitask - Empathy and patience - Knowledge of CRM software - Conflict resolution skills

Interview Questions

  • What do you understand by excellent customer service? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond to help a customer? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (basic)
  • What strategies would you use to upsell a product to a customer? (advanced)
  • How do you stay updated on product knowledge to assist customers effectively? (basic)
  • Describe a challenging customer interaction you faced and how you resolved it. (medium)
  • How would you handle a situation where a customer is dissatisfied with our services? (medium)
  • Explain a time when you successfully turned around a negative customer experience. (advanced)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium)
  • What metrics do you think are important to measure customer service performance? (medium)
  • How do you handle stress in a fast-paced customer care environment? (basic)
  • Can you give an example of a time when you had to deal with a language barrier while assisting a customer? (medium)
  • How do you ensure consistency in your communication with customers across different channels? (medium)
  • What do you think are the key components of a successful customer care training program? (advanced)
  • How do you handle a situation where a customer is asking for a refund against company policy? (advanced)
  • Describe a time when you had to de-escalate a heated customer situation. (medium)
  • How do you handle a high volume of customer inquiries during peak hours? (basic)
  • What do you think sets our company's customer service apart from our competitors? (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • Describe a time when you had to deal with a technical issue while assisting a customer. (medium)
  • How do you ensure that you are providing personalized service to each customer? (medium)
  • What do you think are the most common reasons why customers reach out to customer care? (basic)

Closing Remark

As you explore opportunities in the customer care job market in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your skills confidently, and apply for roles that align with your career goals. Good luck on your job search!

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