11143 Customer Care Jobs

Role Responsibilities: Top Accountabilities Perform the day-to-day T&E activities. Deliver meaningful contributions to the organization adding value in each step. Be a quality champion with timebound delivery. Individually deliver & Partner as a team to resolve problems related to day-to-day transaction processing. Responsible in answering all escalations related to the process. Overall responsibility for balancing resource requirements across sub-teams and focusing teams based on peaks and valleys in process cycles. Reconcile monthly GL reconciliations following the global deadlines. Ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Makes sure that period, quarter, and annual close requirements are met in a timely and accurate manner. Ad hoc analysis Think beyond area of responsibility and understand areas of integration or impact rest of the site/organization. Responsibility for activities assigned by the Procure to Pay Lead Identify, Standardize, and simplify approach. Qualifications Experience / skills required: Minimum University graduate, BCom, BBA, BBM Experience Internal controls awareness. Customer care and team playing skills. Hands on experience with Concur Process Reporting and Analytics of T&E Data Concur System - Hands on experience mandate. Essential Skills Good understanding of T&E process, policies, and tools Experience in reconciliation. Understanding of accounting Good communicative and influencing capabilities dealing with stakeholders.

The Lead Specialist, Customer Care (Front Line) at DSM Nutritional Products (DNP) in the Asia Pacific Region serves as the primary point of contact between supply locations and local markets. The main responsibility of this role is to facilitate the supply of DSM Products and ensure timely delivery of orders. The Lead Specialist is tasked with owning the Order-To-Cash (OTC) process and maintaining high levels of customer service efficiency. Continuous improvement of OTC processes, both internally and externally, is essential for success in this position. The complexity of the role lies in providing exceptional service and responsiveness to customer inquiries and requirements in order to achieve a high level of customer satisfaction. The Lead Specialist must ensure complete customer satisfaction while adhering to DSM's standards and targets. This requires detailed product knowledge, including supply sources, pack sizes, and the ability to detect and rectify errors in product codes. Additionally, the Lead Specialist must be able to suggest or arrange alternative sources of supply when necessary. In addition to product knowledge, the Lead Specialist must apply specific knowledge to the needs, requirements, regulations, and peculiarities of assigned countries. This includes understanding factors such as shelf-life requirements, differences in supply and demand, and managing shortfalls of product while meeting customer expectations within regulatory boundaries. Knowledge of trade practices in each market of the assigned countries is essential, as well as the ability to handle customer relations effectively. The Lead Specialist is also responsible for attending to urgent orders on short notice, especially those requiring Credit Waivers. Strong communication and social skills are crucial in maintaining customer relationships and upholding DSM's standards of service excellence. The role requires a proactive approach to problem-solving and a high level of attention to detail to ensure the smooth operation of the customer care process.,

As an interested candidate for the position, you are required to possess a qualification of Any Graduate. The location for this job opportunity is in Pune. The ideal candidate should have a relevant experience ranging from 1 to 5 years. If you find yourself suitable for this position and meet the mentioned qualifications, please share your resume either on the company's website, mail it to recruitments@sahyadrihospitals.com, or contact the provided phone number.,

As a Customer Care Executive located in Ghansoli Mahape, Navi Mumbai, Maharashtra 400710, your primary responsibility will be to handle customer calls in a professional manner. The ideal candidate should possess a minimum qualification of being a 12th Pass or Graduate. The salary offered for this position ranges from 12,000/- to 15,000/- Inhand. Cab facility is available on both sides from Ghansoli Station for your convenience. You will be required to communicate effectively in Hindi, English, and Marathi. We are looking for an immediate joiner who can seamlessly integrate into our team. The job role involves handling inbound calls without any specific targets. Currently, we are operating in 8-5 and 11-8 shifts, with plans to introduce additional shifts in the future. Working hours consist of 9-hour shifts, with 8 hours dedicated to work and 1 hour allocated for lunch and tea breaks. The interview process involves a face-to-face interaction, and immediate joining is expected after a simple 1-round interview. Individuals with basic proficiency in English and Hindi are encouraged to apply by sending their CV. This is a full-time, permanent position suitable for freshers. The work schedule may include day shift, morning shift, or rotational shift patterns. Candidates with a Higher Secondary (12th Pass) education background are preferred. Prior experience of 1 year in total work and customer service will be advantageous. Proficiency in English and Hindi languages is preferred for this role, and the work location is in person.,

Process: Voice Outbound Sales Experience Required: Minimum 1 year in Sales (Voice Process preferred) Salary: 15,000 to 23,000 CTC Working Days: 6 Days a Week Shift: Day Shift Joining: Immediate Joiners Preferred ________________________________________ Key Requirements: Must be fluent in English and Hindi Strong communication skills (Versant Level 5 or equivalent) Proven experience in outbound sales or telesales Ability to meet sales targets and handle customer objections professionally ________________________________________ Roles and Responsibilities: Make outbound sales calls to potential and existing Flipkart customers Promote products and services, and convert leads into successful sales Maintain accurate records of customer interactions and sales conversions Meet daily, weekly, and monthly sales targets Ensure high levels of customer satisfaction through professional communication

Job Summary: We're looking for a sales-oriented and passionate Sales Executive to join our jewelry team. As a Sales Executive, you'll be responsible for driving sales growth, providing exceptional customer service, and building strong relationships with clients. If you're a motivated individual with excellent communication skills and a passion for jewelry, this role is perfect for you. Key Responsibilities: - Customer Engagement: Build rapport with customers, understand their needs, and provide personalized recommendations to drive sales. - Product Knowledge: Stay up-to-date on jewelry products, including gemstones, metals, and current trends. - Sales Transactions: Process sales transactions accurately, handle cash and credit card payments, and ensure a smooth checkout experience. - Inventory Management: Assist in managing inventory levels, restocking displays, and maintaining a clean and organized store environment. - Visual Merchandising: Help maintain an appealing store environment by arranging products effectively and ensuring cleanliness. - After-Sales Service: Provide follow-up services to customers post-purchase, addressing any inquiries or concerns. Required Skills and Qualifications: - Essential Skills: - Excellent communication and interpersonal skills - Strong customer service skills - Proven sales techniques and strategies - Attention to detail, especially when it comes to jewelry design and customer preferences - Ability to work collaboratively with others to achieve sales goals - Preferred Qualifications: - High school diploma or equivalent; degree in Business, Marketing, or related field is a plus - 0-4 years of sales experience, preferably in the jewelry or luxury retail industry - Familiarity with jewelry trends, gemstones, and precious metals What We Offer: - Competitive salary and commission structure - Opportunities for growth and professional development - Collaborative and dynamic work environment - Employee discounts and benefits

You are looking for a Telecaller to join a dynamic team and embark on a rewarding career journey. As a Telecaller, you will be responsible for contacting customers over the telephone in a customer service capacity. Your main duties will include making outbound calls to promote products and services, as well as following up on recent purchases. Additionally, you will respond to customer inquiries, provide information about products and services, and handle and resolve customer complaints by offering appropriate solutions. It will be your responsibility to keep detailed records of all customer interactions and transactions, ensuring that customer information is accurately updated in the database as needed. Meeting and exceeding sales targets and customer satisfaction goals will be crucial in this role. To achieve this, you must continuously enhance your product and service knowledge to deliver accurate information to customers. Staying up-to-date with industry developments and being knowledgeable about competitor offerings will be essential. You will need to adhere to all company policies and procedures, especially those related to confidentiality and data security. Participation in training and development opportunities to improve your skills and knowledge will be encouraged. Key skills for success in this role include back-office customer service, handling customer complaints, providing customer care, effective customer interaction, sales, customer support, computer proficiency, voice processes, customer satisfaction, outbound telecalling, and effective communication skills. Familiarity with social media will be beneficial. This is a full-time position with the opportunity to work day shifts, morning shifts, or night shifts. The work location is in person.,

You will be responsible for performing installations, start-ups, maintenance, repairs, and updates of all products within your area of expertise. Additionally, you will assist with other products under supervision. It is important to communicate effectively and accept all operative advice from the Customer Care Center. You will support the service process and ensure optimal performance in all activities related to your area of responsibility. In case of incidents, you are required to escalate them according to defined parameters and inform the Customer Care Center about all escalation issues. Similarly, any escalation issues should be reported to the Regional Service Center. Customer complaints must be documented properly and reported to the CCC. It is essential to ensure the correct use of tools and test equipment and report their usage in any related service report. You must adhere to national and local regulations, safety standards, as well as technical and operational guidelines from Siemens Healthcare. Customer satisfaction should be maintained at the highest level, especially within the framework of Siemens Healthcare Customer Services. All responsibilities and tasks should be carried out as cost-effectively as possible, considering profitability.,

Greetings from Jobgonic Pvt Ltd. Requirement for both International and Domestic BPO's. Looking for candidates who are willing to go ahead and make their career in ITES Industry.Golden opportunities for fresher/experienced, grad and undergrad to explore themselves in !! Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results Benefits: Competitive salary package up to 45,000 CTC monthly. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Shifts- Fixed US shift /Saturday alternate & Sunday Off / Over Time Paid. Work location: Kalyani Nagar and Kharadi Pune. Transport facility is provided. We believe in quality hiring and placing the right resource at the right role. We don't charge anything from candidates. For more details pls call or what's app on Raushan Singh - 9890111238 Manisha- 7744955523 Varsha - 8983997219

Hi, We are hiring for international customer service and sales profile UG/Graduate with 6 months international experience needed Salary upto 5 LPA Location - Pune ( Hinjewadi ) 5 days working Immediate joiners If you're interested call@whatsapp - 9911988895

Hybrid mode 2 Days Home/3 Days ofice/International Voice Process Ug,Grad 0-3 Years of Exp from International Voice Process Max is 4lpa/Night shifts/2 Way cab Location:-Hitech city(Abscond cases) Walkin interview at Hucon Solutions Hr Badiraj-8978248845

Customer Service Executive Inbound Process Languages Required: Hindi / English Tamil / English Malayalam / English Kannada / English Qualification: Graduate in any discipline Location: Fortune 9, Somajiguda, Opposite Yashoda Hospital Experience Required: Freshers to 1 year Industry: Banking Employment Type: Full-Time Salary: 16,000 to 17,000 per month Shift: 24/7 rotational shifts Week Off: 1 rotational week off Job Overview: We are hiring Customer Service Executives for our inbound process in the banking sector. Candidates should be fluent in one of the mentioned regional languages along with English and should possess good communication skills. Roles and Responsibilities: Handle inbound customer calls professionally and resolve queries efficiently Provide accurate information regarding banking products and services Ensure high levels of customer satisfaction through quality interactions Maintain call logs and follow standard operating procedures Work in rotational shifts as per business requirements Key Skills: Excellent communication skills in English and any of the specified regional languages Customer-oriented approach with problem-solving ability Ability to handle rotational shifts and meet performance metrics

Job Description: The Calling Executive will be responsible for making outbound calls to potential or existing customers to provide information, promote products or services, and assist with inquiries. This role involves updating the complete process of filling complaints at insurance ombudsman. Responsibilities: Outbound Calling: Make outbound calls to customers, follow scripts, engage with them professionally to udpate the complete process of filling complaints at insurance ombudsman. Customer Engagement: Build rapport, answer customer questions, and assist with concerns or escalate issues as needed. Data Management & Reporting: Update customer information, track performance metrics, and prepare reports on call outcomes and customer feedback. Continuous Improvement: Stay updated on products and procedures, participate in training, and provide feedback to enhance scripts and processes. Key Requirements: Excellent communication skills, both verbal and written. Strong persuasion and negotiation skills. Ability to handle rejection and remain positive on calls. Good time-management and organizational skills. Proficient in using computers, including basic knowledge of Microsoft Office (Excel, Word) and CRM systems.

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Position Overview Tech Mahindra is seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team in Navi Mumbai, Mumbai City . This is an exciting opportunity for individuals looking to kickstart their career in customer service within a reputable organization. As a Customer Support Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our clients. Key Responsibilities As a Customer Support Representative, your primary responsibilities will include: Providing exceptional customer service by addressing inquiries and resolving issues promptly. Engaging in customer calling to understand their needs and provide appropriate solutions. Maintaining accurate records of customer interactions and transactions. Collaborating with team members to enhance customer service operations and improve overall service quality. Building and maintaining strong customer relationships to ensure repeat business and customer loyalty. Assisting in the development and implementation of customer service management strategies. Communicating effectively in Hindi, English, and Gujarati to cater to a diverse customer base. Qualifications The ideal candidate for the Customer Support Representative position will possess the following qualifications: Strong communication skills, both verbal and written, in Hindi, English, and Gujarati. Ability to handle customer inquiries with professionalism and empathy. Prior experience in customer service is preferred but not mandatory; freshers are encouraged to apply. Proficiency in customer relationship management and customer service operations. Strong problem-solving skills and the ability to work under pressure. A positive attitude and a willingness to learn and grow within the company. Availability to work in a full-time capacity during day shifts. This position offers an annual salary of 2,50,000 and provides an opportunity to work in a collaborative and supportive environment. We have 10 positions open for this role, and we are looking for candidates with 0 to 2 years of work experience. If you are passionate about customer service and are eager to contribute to a leading organization, we invite you to apply for the Customer Support Representative position at Tech Mahindra. Join us in our mission to deliver outstanding service and support to our valued customers!

Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans LeadGeneration for cross sell product at Branch and ensure the conversion. CoordinatewithdifferentBranch staff & managersforclosure. Supervisingday-to-dayoperationsin thecustomerservicedepartment. Respondingtocustomerserviceissuesinatimely manner. Creatingeffective customer serviceprocedures, policies, and standards. TheMISreport toCROandensure the targets are meet . Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis. Maintainingaccuraterecords anddocumentingall customer service activities and discussions. Assessingservicestatisticsand preparing detailed reports on your findings. HiringandtrainingnewcustomercareExecutive Stayinginformedonthelatest industrytechniques andmethods

Name: Palak Kothari Contact Details: 9717900938 Email: abhishek@albireorecruiters.in Customer Service Executive Voice (UHC Process) Location: Sector 144, Noida Job Type: Full-Time, Work from Office Eligibility Minimum 3 months of experience in an international voice process (customer service) Undergraduates/Graduates may apply Excellent communication skills (C1 level required) Must be comfortable with 24x7 rotational shifts Salary CTC up to 35,000/month (Based on last drawn salary and a 15% hike) Cab Allowance: 3600 for both-side cabs (Applicable for shift window 7:00 PM 7:00 AM, within 30km radius) One-Way Cab: Half allowance up to 1500 9.5 hours shift duration 5 days working, 2 rotational offs Work Mode: Work from Office Joining Date: 12th August 2025 Interview Process: HR Round Operations Round Assessment (as of now virtually)

Role & responsibilities Candidates who are willing to work in Voice Process. Preferred candidate profile Need full time graduates only, from the batch of 2023 - 2024 Flexible to work from office & Night shift Candidate should have all the semester marksheets including provisional certificate

Roles and Responsibilities: Healthcare Customer Service Representative job description typically involves handling patient inquiries, resolving issues, and providing information about healthcare services, while ensuring a positive patient experience and adhering to healthcare regulations Preferred candidate profile: * Candidate with excellent communication. **looking only for immediate joiners**

The Customer Care Associate plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. You will act as the frontline representative of the company, addressing customer inquiries, resolving issues, and maintaining positive and professional relationships with customers. Your key responsibilities will include responding to customer inquiries via phone, email, or chat promptly and professionally. You will assist customers with placing orders, tracking shipments, processing returns or exchanges, and resolving complaints. It will be important to build rapport with customers, maintain a high level of customer satisfaction, and collaborate with other departments to ensure a seamless customer experience. Additionally, you will provide product information and technical support to customers, process customer account changes and updates, and follow up with customers to ensure issue resolution and satisfaction. Identifying and escalating recurring issues or trends to management, adhering to company policies and procedures for customer interactions, and keeping accurate records of customer interactions are also part of your responsibilities. Required qualifications for this role include a high school diploma or equivalent (an associate's or bachelor's degree is a plus), prior experience in customer service or a related field, excellent communication and active listening skills, strong problem-solving abilities, and a proactive mindset. You should have the ability to multitask and prioritize in a fast-paced environment, show empathy towards customer needs and concerns, and be proficient in using CRM systems and other customer support tools. Attention to detail and accuracy in data entry and record-keeping, effective teamwork and collaboration with other departments, flexibility to work varying shifts including weekends and holidays, adherence to ethical and professional standards in customer interactions, patience and resilience in handling challenging customer interactions, knowledge of products or services offered by the company, willingness to undergo continuous training and skill development, and the ability to adapt to evolving customer care processes and technologies are also important qualities for this role.,

Position Title: Customer Experience Agent (CEA) Roles and responsibility: Answering customer inquiries: Responding to questions about products, services, pricing, and company policies. Resolving customer issues and complaints: Addressing customer concerns and finding appropriate solutions. Providing information about products and services: Offering details about product features, benefits, and availability. Taking orders and processing payments: Handling customer orders and transactions, including billing and payment processing. Managing customer accounts: Making necessary changes to customer accounts and providing account information. Handling returns and exchanges: Processing returns and exchanges for products or services. Escalating issues to appropriate departments: Referring customers to supervisors or other specialized teams when necessary

Position Overview We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional customer service and are looking to grow their careers in a fast-paced environment. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring a positive experience. With an annual salary of 3,50,000 , this full-time position offers a fantastic opportunity to develop your skills in customer care. Key Responsibilities Provide outstanding customer support through various channels including inbound and outbound calls. Assist customers with inquiries, complaints, and requests, ensuring timely resolution. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback accurately in the system. Collaborate with team members to improve service delivery and customer satisfaction. Participate in training sessions to enhance product knowledge and customer service skills. Adhere to company policies and procedures while maintaining confidentiality. Qualifications We are looking for candidates who meet the following criteria: 0 to 3 years of experience in customer support or a related field. Strong communication skills, both verbal and written. Ability to handle customer inquiries with patience and professionalism. Familiarity with voice processes in both international and domestic BPO settings is a plus. Proficient in using computers and customer support software. Willingness to work in a rotating schedule and on-site in locations such as Noida, Thane, Mumbai City, or Bangalore. Team player with a positive attitude and a desire to learn and grow. We have 10 positions open for this role, and we encourage all qualified candidates to apply. Join us in delivering exceptional customer experiences and be a part of our success story!

Hiring for Customer Service role for international voice & chat process Location- Mumbai (Malad) Fresher and exp all can apply Salary up to 35K in hand 24x7 shift | One side cab facility Apply Now | References are appreciated share you CV on [HIDDEN TEXT] or call Suhani- 9911988552

Hiring International Bpo's & Captive Unit Profiles : International Voice | Sales | Collection | Client Success & Servicing Eligibility Criteria : Graduate/Undergraduate Fresher's and International Voice Experience Required Salary offered upto 15,00,0000 /- Performance Based Incentives Key Responsibility Engage with customers proactively to gather feedback and promote loyalty. Built and maintained courteous and effective working relationships. Location : Delhi Ncr (Onsite) Excellent verbal communication skills required For more Information Call : 9084920960 / 7703997577

Hiring Now for E-commerce (Voice Process) Location: Malad, Mumbai Shift : US Shift (Night Shift) Process: Voice Inbound/Outbound Customer Support Work Mode : Work from Office Who Can Apply We are looking for enthusiastic individuals ready to be the worlds most trusted E-commerce brands. HSC (12th Pass) Freshers & Experienced. Graduates Any stream, Freshers & Experienced. Good English communication skills required. Willingness to work in a night shift environment. Salary Details: 20,000 26,000/month. What You'll Do: -Handle customer queries and resolve issues efficiently over calls. -Deliver a seamless support experience for E-commerce customers. -Maintain call quality and compliance standards. Interested candidates can Call or WhatsApp on given no - 7304533683 Regards, HR. Spurthi Vibrantzz Management Services.