11143 Customer Care Jobs - Page 3

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined Bringing Escalations to senior management timely Improve customer service at training centres by monitoring & also physically auditing the centre , Proactively checking & monitoring customer satisfaction & ensuring timely resolutions Prepares customer care performance reports as defined from time to time , Deal with irate customers tactfully & in a polite manner Communicating with customers on e mail , phone & in person Show

Hiring Now HDFC Non TOF Sales Process Location: Airoli, Mumbai Shift: Day Shift | Sunday Fixed Off Salary: 18,000 In-Hand Profile: Outbound calling for HDFC products (Non TOF) Convince & convert leads into customers Daily sales targets & lead follow-ups Requirements: Minimum 6 months of sales experience (any field) Good communication skills (Hindi + Basic English) Confident, energetic, and target-driven Perks: Fixed Day Shift Guaranteed Sunday Off Banking Process with Career Growth Timely salary & performance-based incentives How to Apply: Interested candidates are requested to contact our HR for further details and interview scheduling: HR Contact: Akshada Mobile :- 9822472894 Mode: Call or WhatsApp

- Good communication required Marathi & Hindi - Fixed day shift, Unlimited Incentives - HSC Freshers are welcomed, Immediate Joining - Age: 18 to 35 - Male & Female both can apply - Salary 12,200 + unlimited incentives Required Candidate profile Min qualification - HSC Fixed day shift Immediate Joining Unlimited Incentives Send CV / Call :- HR Dhanshree:- 9765799435

Profile - Bpo Voice Process - Telesales -Fresher Experience -work from office -immediate joiner -Salary : 12,200 in hand + Unlimited Incentive -Shift :- 9.30 To 6.30 Required Candidate profile -Qualification - 12th Pass/ Any graduate -Male & Female both can apply -Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Dhanshree:- 9765799435

South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB Bank Post : Tele caller Location : Kalamassery, Kochi Qualification - 12th Language Required : English , Malayalam , Hindi Immediate Joiners Role & responsibilities: Answering call and resolving queries of the customer. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION

We are looking for a highly motivated and detail-oriented individual to join our team as a Trainee Medical Billing Analyst in Bengaluru. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Analyze medical billing data to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and accuracy. Collaborate with cross-functional teams to resolve billing discrepancies and issues. Conduct thorough reviews of billing documents to ensure compliance with regulations. Provide exceptional customer service to clients and stakeholders. Stay updated with industry developments and changes in medical billing regulations. Job Requirements Strong understanding of medical billing principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Familiarity with CRM/IT enabled services/BPO industry is an added advantage. Omega Healthcare Management Services Private Limited is a leading healthcare management services provider committed to delivering high-quality solutions to its clients. We are dedicated to providing exceptional patient care and ensuring seamless healthcare operations. For more information, please contact us at 1392434 or visit our website at .

We are looking for a highly motivated and detail-oriented individual to join our team as a Trainee Medical Billing Analyst in Bengaluru. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Analyze medical billing data to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and accuracy. Collaborate with cross-functional teams to resolve issues and enhance services. Conduct quality control checks to ensure compliance with industry standards. Provide exceptional customer service to clients and stakeholders. Stay updated with industry developments and best practices in medical billing. Job Requirements Strong understanding of medical billing principles and processes. Excellent analytical and problem-solving skills with attention to detail. Effective communication and interpersonal skills, with the ability to work in a team. Ability to adapt to changing priorities and deadlines in a fast-paced environment. Strong organizational and time management skills, with the ability to prioritize tasks. Familiarity with CRM/IT enabled services/BPO industry is an added advantage. Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering high-quality solutions to its clients.

We are looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Lead the delivery team to ensure successful project execution and client satisfaction. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and mitigate potential risks and issues. Provide guidance and support to team members to enhance their skills and performance. Monitor and report on project progress, identifying areas for improvement and implementing changes as needed. Ensure compliance with company policies, procedures, and industry standards. Job Requirements Minimum 5 years of experience in healthcare management services or a related field. Strong knowledge of CRM/IT enabled services/BPO operations and processes. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience working with clients to understand their needs and provide tailored solutions.

Looking to onboard a skilled professional with 5-8 years of experience to lead our delivery quality team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Lead the delivery quality team to ensure high-quality services are provided to clients. Develop and implement quality control processes to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance service quality. Analyze data and metrics to measure service performance and identify trends. Provide coaching and training to team members to improve their skills and knowledge. Ensure compliance with industry standards and regulatory requirements. Job Requirements Minimum 5 years of experience in healthcare management services or a related field. Strong understanding of CRM/IT enabled services/BPO operations and processes. Excellent leadership and communication skills, with the ability to motivate and inspire teams. Ability to analyze data and metrics to inform business decisions. Strong problem-solving skills, with the ability to think critically and creatively. Experience working in a fast-paced environment with multiple priorities and deadlines.

Looking for a skilled Senior Executive - AR to join our team in Bangalore. The ideal candidate will have 1-5 years of experience in the field. Roles and Responsibility Manage and oversee accounts receivable processes for timely and accurate payments. Develop and implement effective strategies to improve cash flow and reduce outstanding balances. Collaborate with cross-functional teams to resolve billing discrepancies and disputes. Analyze and report on key performance indicators (KPIs) to identify areas for improvement. Ensure compliance with company policies and procedures related to accounts receivable. Provide exceptional customer service to clients and stakeholders regarding payment status and inquiries. Job Requirements Strong knowledge of accounting principles, financial systems, and software applications. Excellent communication, problem-solving, and analytical skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other relevant software tools. Strong attention to detail and organizational skills to manage multiple tasks simultaneously. Experience working with CRM/IT enabled services or BPO industry is preferred. Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering high-quality solutions to its clients.

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selections. Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp. Great opportunity.

-Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below- HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

Respond and resolve customer queries over calls, chat Provide solutions to the customers Call the leads provided by company and pitch our services Store data of every interaction Interact with customers Call/ WhatsApp HR Shivangi 9634855513 Required Candidate profile Excellent communication skills UG/ Freshers/ Grad Immediate joiner Rotational shifts Exp in customer support and sales will be preferred Perks and benefits Unlimited Incentives Performance Bonus Allowance

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selection, Great opportunity Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp.

Job Title: Customer Service Executive Yes Bank (Voice Process) Location: Thane Kasarwadawali Shift: Day Rotational Shifts Week Off: Rotational Key Responsibilities: Handle inbound and outbound customer service calls related to banking queries. Resolve customer complaints efficiently while ensuring high customer satisfaction. Maintain detailed and accurate records of customer interactions. Follow communication procedures and guidelines. Requirements: Education: Graduation is mandatory (Any stream). Experience: Freshers are welcome. Prior experience in customer service/BPO is an advantage. Communication: Excellent spoken English and Hindi communication skills. Other Skills: Basic computer proficiency, customer handling ability, and a positive attitude. Job Details: Salary: 18,000 to 22,000 (In-hand) + Incentives Location: Kasarwadawali, Thane Transport: Pickup and drop facility from Thane station available. Shifts: Day rotational shifts (No night shifts) Week Off: Rotational week off How To Apply..? Contact & Application Details Contact HR Shubham :- 8551021894 Mode of Contact: Call or WhatsApp (preferred for quicker response)

Your Role: Oversight of the engagement delivery for KYC risk analysts/officers who perform data quality reviews of KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, and audit requirements of the bank, FI or Fintech being supported Monitoring overall queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation Ensure standard processes across roles and responsibilities of the AML/KYC team while meeting / exceeding overall engagements SLAs/KPIs across quality and throughput Support consistent hiring and performance management practices for a 100+ team size Analyze and review quality trends and measures, reporting feedback to internal & client leadership Deliver projects on time, on budget, with exceptional quality under tight deadlines & minimal supervision Provide operational updates, raise issues or escalations to senior leadership at CG and clients Act as a subject matter resource on the KYC/AML and account opening policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations Your Profile: Minimum 15-18 years related banking, compliance, audit experience with a minimum of 16+ years specific experience leading and managing large teams involved in on-boarding of clients according to relevant AML/KYC legislations across NA, EU & APAC jurisdictions CAMS certification or any industry recognized AML certification will be a plus Exceptionally fluent in English (spoken and written) University graduate / postgraduate Handled large scale AML/KYC operations for multiple clients from solution creation, account set up to delivery Comprehensive knowledge & understanding of regulatory regimes such as AMLD, MiFID, FATCA & EMIR Strong analytical and problem-solving skills would be a significant plus Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations Actively engage in the identification of potential process shortcomings or required enhancements Key Technical & Behavioral Competencies include: Proficient in Microsoft Word, Excel, Outlook and PowerPoint. Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis & RDC Excellent commercial savviness and executive presence Superb leadership and team-building skills with the ability to build consensus and achieve goals through collaboration rather than direct line authority A positive, results-oriented style, evidenced by listening, motivating, delegating, influencing, and monitoring the work being done Strong customer orientation, decision-making, problem-solving, communication, and presentation skills Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies Demonstrates ability and willingness to partner internally and externally to achieve appropriate objectives for clients and for Capgemini.

Process:- KOTAK Banking Process (Telesales) -Fresher/ experience both can apply -HSC pass can apply -Salary-13K+ incentives -Easy selection –1 round only -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 Call or send your CV through WhatsApp HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.

Process:- Aditya Birla Finance For sales Process Requirement- Good comms required Salary- Upto 17,500k in hand + Unlimited Incentives Need min 3 months of any insurance exp Shift Timing: 9:30 AM 6:30 PM Rotational Off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round Apply Now Send your updated CV on WhatsApp Contact Person:- HR Neha: +91 91689 91284

Hiring for Premium International Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office Shift: Day Shift/ Night Shift Work Experience 0-48 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category Premium International customer service process Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Note : Please carry your hard copy resume and Id proof.

PolicyBazaar.com is looking for Associate Service Consultant to join our dynamic team and embark on a rewarding career journey 1. Customer Relationship Management: Build and maintain strong relationships with clients or customers. Act as the main point of contact for client inquiries, concerns, and feedback. Ensure a high level of customer satisfaction through effective communication and problem resolution. 2. Product/Service Knowledge: Develop a deep understanding of the company's products or services. Provide detailed information about products or services to clients. Stay informed about industry trends and updates. 3. Consulting and Advisory: Analyze clients' needs and provide appropriate solutions or recommendations. Offer expert advice on how clients can best utilize the company's products or services. Identify opportunities for upselling or cross-selling based on client needs. 4. Communication: Communicate effectively with clients, both verbally and in writing. Prepare and deliver presentations or training sessions to clients. Keep clients informed about any relevant updates or changes. 5. Problem Solving: Address and resolve client issues or concerns in a timely and efficient manner. Collaborate with internal teams to ensure prompt resolution of client issues. Proactively identify potential problems and work to prevent them. 6. Sales Support: Collaborate with the sales team to identify new business opportunities. Provide support in the sales process, including preparing proposals and presentations. Assist with client onboarding and orientation. 7. Documentation: Maintain accurate and up-to-date records of client interactions and transactions. Prepare reports on client activity, feedback, and performance. 8. Continuous Improvement: Provide feedback to the company based on client interactions to contribute to process improvements. Stay updated on industry best practices and incorporate them into the service delivery process. 9. Cross-Functional Collaboration: Collaborate with other departments, such as sales, marketing, and product development, to ensure a unified client experience. Share insights and feedback from clients with relevant teams to drive improvements. 10. Goal Achievement: Meet or exceed performance goals and targets, such as client satisfaction metrics, sales targets, or other key performance indicators. Provide customers with product details and resolve their queries. Eligibility: Seeking SSC, Graduates or higher education applicants; regardless of experience. Fluency in English or Hindi language is

The Supply Chain Executive is responsible for maintaining and monitoring Finished Goods (FG) made to stock (MTS), analyzing stock readiness, ensuring timely customer service, coordinating material movement, and supporting procurement planning through effective data management and reporting. The role requires strong coordination with cross-functional teams, especially Customer Care and Production Planning Control (PPC), to ensure smooth supply chain operations. 1. Finished Goods (FG) MTS Management Maintain FG MTS inventory to ensure readiness of materials for timely customer fulfillment. Analyze stock gaps against predefined inventory norms and highlight variances. Prepare and update the FG MTS Business Process Report (BPR) sheet regularly. Identify Stock Keeping Units (SKUs) requiring processing based on stock analysis. Coordinate with the Customer Care Department (CCD) for dispatch readiness and order processing. Issue material processing plans to the Production Planning Control (PPC) department. 2. Purchase Order (PO) Management Create POs for material movement including stock transfers within JSSL and stock lots received from JSL/JSHL. Modify existing POs as per operational requirements. Monitor pending POs and initiate closure of completed ones. Prepare and share LC (Letter of Credit) invoice reports with the Finance department. 3. Raw Material (RM) Procurement Planning Gather current stock and in-transit material information. Prepare Raw Material BPR using data from SAP and JSL material dispatch reports to support procurement planning. 4. MIS Reporting Data Analytics Prepare and circulate daily stock summary reports across JSSL, JSL/JSHL job work, and yards. Generate service center production performance reports. Compile and report stock details including RM dispatch from JSL/JSHL, yard inventory, and aged stock analysis. Provide data insights through structured MIS reports for management and relevant departments. Key Skills Competencies: SAP / ERP System Proficiency especially in inventory, procurement, and logistics modules Analytical Thinking ability to interpret inventory data and identify actionable gaps Communication Coordination strong collaboration with internal departments Excel/MIS Reporting advanced MS Excel skills and experience in report automation Time Management ability to manage multiple tasks and prioritize effectively Qualifications: Bachelors degree in Supply Chain Management, Logistics, Engineering, or related field 24 years of experience in a supply chain, logistics, or production planning role Experience in the steel/metals/manufacturing industry is preferred

I.T.S Engineering College, Greater Noida is looking for Assistant Professor - CSE to join our dynamic team and embark on a rewarding career journey Teach a range of courses in the department, at both the undergraduate and graduate levels Conduct original research in the field and publish findings in academic journals and at conferences Advise students and mentor junior faculty members Participate in department and university-wide committees, such as curriculum committees and search committees Pursue external funding opportunities to support research and teaching activities Engage in professional development activities to stay current in the field and enhance teaching skills

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2020 to 2024 Telugu for Hyderabad Kannada for Bengaluru interested candidates send resumes to this number HR Simran- 6303419205 Perks and benefits ESI, PF and incentive available

We are hiring for Customer Support Executive for International Voice Process Rotational shift 5 days working 1 way cab facility undergraduate or graduate both can apply For Hsc with 6 months experience excellent communication HR Arti 9522754537