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For Employers

Team Lead

Rudr Consultancy Services

2 - 4 years

4 - 8 Lacs

udaipur

Posted:18 hours ago| Platform:

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Skills Required

customer service team coaching kpo quality analysis team leading non voice process project management team management quality control team handling customer care customer support voice process quality assurance bpo non voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Team Lead
JobName:Team Lead JobRole:Team Lead Industry:Kpo/Bpo JobLocation: Udaipur Experience2 to 4 year Salary :Dependon interview Education B.Tech / MCA / BCA
Requirement:
1.Understand and gain expertise in working process, guidelines and parameters of the assignments, and explain, assign & monitor the same to the data entry analysts or to personally execute the same if required.2.Monitor the team members for maintaining consistent quality and productivity.3.Provide floor support and guidance to the team members as required.4.Impart training to the team members on new projects, updates etc.5.Interacting with US clients.6.Project Monitoring & Analysis, Quality Analysis, Productivity optimization, Coordination, Reporting.

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Team Lead