Role & ResponsibilitiesDrive a successful BPO recruitment cycle for Associate Level Volume Hiring & support roles Establish accurate forecasting pipeline management and process improvement throughout the lifecycle of talent acquisition.Develop strong, collaborative relationships with key client and stakeholders to understand their needs, identify opportunities, and resolve issues proactively.Develop creative & impactful sourcing initiatives by partnering with new vendors, brainstorming internal events, utilizing social media, partnering with Training Institutes Partner with corporate marketing on employer brand strategy through digital recruitment efforts, budget optimization, pipeline reviewProvide market analysis and compensation benchmarks as needed;Requirements:14+ years of progressive HR experience in talent acquisition in BPO Industry in high-volume recruiting environment. Expertise in people management, employee development/coaching, expert knowledge managing and creating recruitment processes and workflow, and applicable data reporting.A passion for metrics and analyzing the pipeline, excellent interpersonal, oral, and written communication skills, and high emotional intelligence and self-awareness.Strong business acumen, the ability to drive change initiatives, strong analytical and negotiation skills, excellent process orientation.Strong work ethic and passion for leading a team and producing results

Job Title: Lateral Hiring RecruiterLocation: GurugramEmployment Type: Full-timeExperience: minimum 1 year in lateral hiringEducation: Graduate in any streamAbout the RoleWe are looking for an experienced Lateral Hiring Recruiter to join our talent acquisition team. The ideal candidate will have a strong background in recruiting experienced professionals across various domains, ensuring a seamless hiring process from sourcing to onboarding.Key ResponsibilitiesIdentify and attract mid-to-senior level professionals through multiple sourcing channels.Screen and shortlist candidates based on job requirements and cultural fit.Coordinate and conduct interviews in collaboration with hiring managers.Negotiate salary, employment terms, and ensure a smooth offer rollout.Build strong stakeholder relationships with business leaders and HR teams.Stay updated on market trends, salary benchmarks, and competitor hiring strategies.Manage recruitment reports, dashboards, and candidate pipelines.Enhance employer branding by participating in networking events and social media engagement.What Were Looking ForProven experience in lateral hiring with a strong track record of closing mid-to-senior level roles.Strong communication, stakeholder management, and negotiation skills.Ability to work in a fast-paced environment and manage multiple hiring needs simultaneously.Proficiency in using job portals, LinkedIn, and other sourcing platforms.Why Join Us?Opportunity to work with a dynamic and growing team.Competitive salary and benefits.Exposure to diverse industry hiring needs and innovative recruitment strategies.If you are passionate about recruiting and helping organizations hire top talent, wed love to hear from you!

We at Radical Minds Technologies Pvt Ltd. are looking for a customer-oriented service representative for our company. Must Have Laptop and WIFIGood Communication SkillsPositive Attitude Customer Centricity and Empathy.Should be comfortable in 24* 7 working environment, for female staff the shift would be during social hours.Undergraduate can apply Working days: 6 days a weekMega Walk-in Drive at our office - Radical Minds Technologies Pvt. Ltd., Krimson Square, 31/9, Aayee Matha Temple Rd, Muneswara Nagar, Sector 6, HSR Layout, Bengaluru, Karnataka 560102 Immediate Offer on same day itself.

Job Summary:We are looking for a Customer Service Representative with Versant Level 4 proficiency to handle customer inquiries efficiently and professionally. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-centric approach. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats. Provide accurate information and resolve customer queries efficiently. Document interactions and follow up on unresolved issues. Ensure high levels of customer satisfaction through effective communication. Adhere to company policies, guidelines, and quality standards. Collaborate with team members to improve processes and customer experience. Required Skills & Qualifications: Versant Level 4 proficiency in English (Good spoken and written communication). 6 months to 2 years of experience in customer service preferred (Freshers may apply). Strong problem-solving skills and ability to handle stressful situations. Good typing speed and familiarity with CRM tools. Ability to work in a fast-paced environment with attention to detail. Flexibility to work in rotational shifts, including weekends and holidays. Preferred Qualifications: Experience in BPO, Call Center, or Customer Support roles. Familiarity with ticketing systems, CRM software, and Microsoft Office tools. Ability to handle basic technical troubleshooting for customer issues. Benefits: Competitive salary and incentives Learning opportunities Career growth opportunities