Key Responsibilities HR Process Execution & Compliance Ensure smooth execution of HR processes such as employee life cycle management, performance management, and policy implementation . Maintain compliance with labor laws, company policies, and industry standards . Work closely with HR leadership and business heads to drive HR best practices. Data Management & MIS Reporting Maintain and analyze HR data for decision-making, workforce planning, and efficiency improvements . Prepare HR dashboards, reports, and MIS analytics to track hiring, attrition, payroll, and employee engagement . Ensure data accuracy and integrity in HR records and HRMS (Human Resource Management Systems). Onboarding & Employee Documentation Oversee end-to-end employee onboarding to ensure a seamless joining experience . Manage employee records, background verification, and documentation compliance . Ensure that all employee contracts, offer letters, and HR-related documentation are maintained properly. HR Operations & Employee Engagement Streamline HR workflows to enhance productivity and efficiency. Assist in employee relations, grievance handling, and HR query resolution . Implement strategies to enhance employee engagement and retention . Process Optimization & HR Automation Identify process gaps and suggest automation solutions to improve efficiency. Leverage HRMS and digital tools for better process execution and workforce analytics . Required Skills & Qualifications Experience: Minimum 6+ years of HR experience in the BPO industry . Proven expertise in HR process execution, onboarding, and documentation management . HR & Data Expertise: Strong data management and HR analytics skills . Proficiency in MIS reporting, HR dashboards, and process automation . Knowledge of HR policies, compliance, and legal frameworks . Technical & System Knowledge: Hands-on experience with HRMS, ATS, and data management tools . Expertise in Excel, HR software, and reporting tools . Soft Skills & Competencies: Attention to detail, process-driven mindset, and problem-solving skills . Strong communication, interpersonal, and stakeholder management skills . Ability to handle confidential employee information with discretion .

Job Opportunity at Radical Minds Senior Manager - Talent Acquisition (BPO Hiring) Position: Senior Manager - HR (Multiple positions) Location: Gurgaon / Noida Experience: Minimum 10+ years in the BPO industry Industry: BPO / ITES Current Role: Must be currently in a Managerial / Leadership position in BPO industry Apply now at prateek.prashar@radicalminds.net and be a part of our high-performing HR team at Radical Minds! About the Role: Radical Minds is seeking a highly experienced and dynamic HR leader to drive our high-volume hiring strategy for BPO operations. The ideal candidate should have strong expertise in bulk hiring, talent acquisition, talent engagement, stakeholder management, and team leadership. If you have a passion for leading high-performance teams and delivering results, this role is for you! Key Responsibilities: Volume Hiring & Talent Acquisition: Develop and execute high-volume recruitment strategies to meet business growth and hiring demands. Oversee end-to-end recruitment for various roles including frontline agents, team leaders, and middle management. Build a strong talent pipeline using job portals, social media, employee referrals, walk-in drives, and hiring events. Implement innovative hiring methods to attract and retain top talent in the BPO industry. Stakeholder & Team Management: Collaborate with business heads, hiring managers, and leadership to understand workforce needs. Work closely with recruitment vendors, staffing partners, and third-party agencies to ensure a steady flow of candidates. Manage and mentor a team of recruiters, setting performance goals and tracking achievements. Conduct regular meetings with stakeholders to align hiring goals with business needs. Process Optimization & Employer Branding: Improve hiring efficiency by integrating HR technology, ATS (Applicant Tracking Systems), and recruitment analytics tools. Optimize the hiring funnel to reduce time-to-hire and improve candidate experience. Lead campus hiring initiatives, job fairs, and industry collaborations to boost employer branding. Ensure that recruitment policies align with company goals, compliance standards, and best hiring practices. Performance Metrics & Data Analytics: Track and analyze hiring metrics (time-to-fill, source effectiveness, cost-per-hire, attrition rate, etc.). Provide data-driven insights and reports to leadership for continuous improvement. Leverage AI-driven recruitment platforms to streamline hiring processes. Compliance & Policies: Ensure adherence to labor laws, employment regulations, and company policies during recruitment. Manage background verification (BGV) processes and documentation for new hires. Develop and implement policies to improve hiring efficiency and reduce attrition rates. What Were Looking For: 10+ years of HR experience in the BPO industry with a strong focus on mass hiring. Must be currently in a Managerial role handling bulk hiring for BPO/ITES. Proven track record of scaling recruitment operations in a fast-paced, high-pressure environment. Strong experience in stakeholder management and team leadership. Excellent problem-solving, decision-making, and analytical skills in hiring. Familiarity with HR software, ATS, job portals, and recruitment automation tools. Strong communication, negotiation, and people management skills. Ability to handle large-scale recruitment campaigns. Preferred Qualifications: MBA / PGDM in Human Resources or related field (Preferred). Certifications in Talent Acquisition, Recruitment Analytics, or HR Tech (Preferred). Why Join Radical Minds? Be part of a fast-growing, dynamic, and employee-centric BPO organization. Innovative work culture with a focus on process improvement and efficiency. Growth opportunities with leadership exposure and career advancement. Work on large-scale hiring projects and contribute to business success.

Role Overview: The Employee Relations Lead will be responsible for developing, implementing, and managing employee relations strategies, policies, and programs. This role will serve as a key point of contact for employees and management on all employee relations matters, ensuring fair and consistent application of company policies and compliance with labor laws. The ideal candidate will be a proactive problem-solver with excellent communication and interpersonal skills, capable of building trust and resolving conflicts effectively. Key Responsibilities: Conflict Resolution & Grievance Management: Lead and conduct investigations into employee grievances, complaints, and disciplinary matters, including allegations of harassment, discrimination, and misconduct, ensuring fairness, thoroughness, and confidentiality. Mediate and resolve workplace disputes, fostering positive employee-employer relationships. Provide guidance and support to managers on performance management, disciplinary actions, and termination processes. Policy Development & Implementation: Develop, update, and interpret HR policies and procedures to ensure compliance with relevant labor laws (e.g., Industrial Disputes Act, Factories Act, POSH Act) and company guidelines. Communicate policies effectively to employees and management, ensuring understanding and adherence. Compliance & Legal Adherence: Stay abreast of changes in Indian labor laws and regulations, ensuring company practices remain compliant. Prepare and maintain accurate documentation related to employee relations cases and investigations. Assist in responding to legal inquiries and preparing necessary documentation for legal proceedings related to employee relations. Employee Engagement & Culture: Contribute to initiatives that promote a positive organizational culture, employee engagement, and a harmonious work environment. Educate employees and managers on best practices for effective communication and conflict prevention. Identify trends in employee relations issues and recommend proactive solutions to improve employee satisfaction and retention. Stakeholder Collaboration: Collaborate closely with HR Business Partners, Legal, and other departments to ensure a cohesive approach to employee relations. Serve as an advisor to senior leadership on employee relations matters and potential risks. Qualifications: Master's degree in Human Resources, Business Administration, Law, or a related field. (MBA-HR preferred) 2-7 years of progressive experience in Employee Relations, with a strong focus on conflict resolution, investigations, and policy development. In-depth knowledge of Indian labor laws and regulations (e.g., Industrial Disputes Act, Factories Act, Payment of Wages Act, PF & ESI, POSH Act). Proven experience in conducting thorough and unbiased workplace investigations. Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Strong interpersonal skills with the ability to build rapport, influence, and negotiate effectively across all levels of the organization. Demonstrated ability to handle sensitive and confidential information with discretion and integrity. Strong analytical and problem-solving abilities. Certifications in HR or Employee Relations are a plus. Why Join Radical Minds? Opportunity to make a significant impact in a fast-paced and growing organization. Collaborative and supportive work environment. Focus on employee well-being and professional development. Competitive compensation and benefits package. Be part of a company that values innovation and its people. How to Apply: Interested candidates are invited to apply through Naukri with their updated resume and a cover letter detailing their relevant experience and why they are a good fit for this role. You can also send ur CV to: manjula.t@radicalminds.net

Job description Job Opportunity at Radical Minds - HR Recruiter - Talent Acquisition (BPO Hiring) Position: HR- Recruiter Location: Gurgaon Experience: Minimum 1+ years in the BPO industry Industry: BPO / ITES Share your resume on 76782-30426 and be a part of our high-performing HR team at Radical Minds! About the Role: Responsible for managing the end-to-end recruitment process for a BPO (Business Process Outsourcing) organization, focusing on bulk hiring, international recruitment, and specific industry requirements. This role involves sourcing, screening, interviewing, and onboarding candidates, while also collaborating with hiring managers and HR teams. Key Responsibilities: Sourcing and Recruitment: Developing and executing recruitment strategies to attract qualified candidates. Using various channels like job boards, social media, and employee referrals to source candidates. Collaborating with hiring managers to understand their staffing needs. Candidate Screening and Selection: Reviewing resumes and applications to identify qualified candidates. Conducting interviews, including face-to-face and virtual interviews. Evaluating candidates based on skills, experience, and cultural fit. Offer Management and Onboarding: Coordinating job offers and salary packages. Facilitating onboarding processes for new hires. Providing support to new hires during their initial period. Reporting and Analytics: Tracking key recruitment metrics like time-to-fill and cost-per-hire. Providing reports and assessments to the HR team and management. Specific BPO Focus: Experience in bulk hiring, mass recruitment, and international hiring. Understanding of specific BPO industry requirements and trends. Skills and Qualifications: Experience: 1-3 years of experience in recruitment, preferably in BPO or related fields. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Strong interpersonal and networking skills to build relationships with candidates and hiring managers. Organizational Skills: Ability to manage multiple recruitment projects simultaneously and meet deadlines. Technical Skills: Familiarity with applicant tracking systems, resume databases, and online recruitment platforms. BPO Knowledge: Understanding of BPO industry dynamics and recruitment challenges. Location - GGN Address: 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008

Role & responsibilities We are looking for a proactive and customer-focused individual to join our team as a Customer Support Executive for a Blended Process. The ideal candidate will be responsible for handling both chat and voice interactions with customers, resolving their issues efficiently while maintaining a high level of customer satisfaction.

Looking for HR-TL in Recruitments - Immediate joiner Responsible for overseeing the recruitment process and managing a team of recruiters . Basic Requirements: Holding 1+ year of Experience as a team leader Good experience in to Recruitments in any filed Grad/UG can go Core Responsibilities: Managing the recruitment process Leading and mentoring a team Setting recruitment goals and strategies Sourcing and attracting candidates:. Screening resumes and conducting interviews Negotiating job offers and managing the onboarding process Tracking hiring metrics and reporting Ensuring compliance with regulations Building relationships with stakeholders Promoting a positive and inclusive work environment Skills Required: Ability to motivate, guide, and develop a team. Effectively communicating with candidates, hiring managers, and team members. Addressing challenges and making sound judgments related to recruitment. Managing multiple tasks and priorities effectively. Staying up-to-date on industry developments and tools. Utilizing applicant tracking systems (ATS) and other relevant technologies. Ensuring adherence to employment laws and regulations. Developing and implementing recruitment strategies that align with organizational goals. Contact On : 76782-30426 Location : GGN Address: 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008

Hiring for Asst. Manager- HR(Recruitment) in Radical Minds Key Responsibilities: Assisting with recruitment strategy: Help develop and implement recruitment strategies to attract top talent and meet hiring goals. Sourcing and screening candidates: Utilize various channels to identify and attract qualified candidates, review resumes, and conduct initial screenings. Managing the recruitment process: Oversee the end-to-end recruitment process, ensuring a smooth and positive candidate experience. Conducting interviews: Participate in interviews, assess candidate suitability, and provide feedback to hiring managers. Supporting the recruitment team: Provide guidance and support to recruitment team members, fostering a collaborative and productive environment. Ensuring compliance: Maintain compliance with all relevant employment laws and regulations. Monitoring recruitment metrics: Track and analyze recruitment data to identify areas for improvement and optimize the recruitment process. Building relationships: Develop and maintain strong relationships with hiring managers, candidates, and other stakeholders. Skills and Qualifications: Leadership and management: Ability to lead and motivate a team, delegate tasks, and provide guidance. Communication skills: Excellent verbal and written communication skills, with the ability to effectively communicate with diverse audiences. Organizational skills: Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines. Problem-solving skills: Ability to identify and resolve issues related to the recruitment process. Recruitment knowledge: In-depth understanding of recruitment best practices, employment laws, and sourcing strategies. Contact On : 76782-30426 Location : GGN Address: 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008

Job Opportunity at Radical Minds - HR Recruiter - Talent Acquisition (BPO Hiring) Position: HR- Recruiter Location: Gurgaon Experience: Minimum 1+ years in the BPO Industry: BPO / ITES Share your resume on 78380-53068 and be a part of our high-performing HR team at Radical Minds ! About the Role: Responsible for managing the end-to-end recruitment process for a BPO (Business Process Outsourcing) organization, focusing on bulk hiring, international recruitment, and specific industry requirements. This role involves sourcing, screening, interviewing, and onboarding candidates, while also collaborating with hiring managers and HR teams. Key Responsibilities: Sourcing and Recruitment: Developing and executing recruitment strategies to attract qualified candidates. Using various channels like job boards, social media, and employee referrals to source candidates. Collaborating with hiring managers to understand their staffing needs. Candidate Screening and Selection: Reviewing resumes and applications to identify qualified candidates. Conducting interviews, including face-to-face and virtual interviews. Evaluating candidates based on skills, experience, and cultural fit. Offer Management and Onboarding: Coordinating job offers and salary packages. Facilitating onboarding processes for new hires. Providing support to new hires during their initial period. Reporting and Analytics: Tracking key recruitment metrics like time-to-fill and cost-per-hire. Providing reports and assessments to the HR team and management. Specific BPO Focus: Experience in bulk hiring, mass recruitment, and international hiring. Understanding of specific BPO industry requirements and trends. Experience: 1-3 years of experience in recruitment, preferably in BPO or related fields. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Strong interpersonal and networking skills to build relationships with candidates and hiring managers. Organizational Skills: Ability to manage multiple recruitment projects simultaneously and meet deadlines. Technical Skills: Familiarity with applicant tracking systems, resume databases, and online recruitment platforms. BPO Knowledge: Understanding of BPO industry dynamics and recruitment challenges. Location - GGN Address: 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008 Contact No -

Hiring for B2B Sales process Who can apply: Only Graduates can apply Freshers welcome only from (BBA/B.COM/MBA/M.COM) Minimum 6 months of experience in Customer service/ Sales/Digital marketing Good communication skills Key Responsibilities of a B2B Sales Professional: Building and Maintaining Relationships: Developing strong relationships with key decision-makers within client organizations. Product/Service Presentations: Clearly communicating the value proposition of the company's offerings to potential clients. Negotiation and Closing Deals: Successfully negotiating contracts and closing sales to meet or exceed targets. Staying Up-to-Date: Keeping abreast of industry trends, competitor activities, and new product developments. Skills Required for B2B Sales: Communication and Interpersonal Skills: Effectively communicating with clients, building rapport, and conveying complex information clearly. Negotiation Skills: Negotiating contracts, resolving conflicts, and reaching mutually beneficial agreements. Problem-Solving Skills: Identifying and addressing client challenges, proposing effective solutions, and making sound decisions. Technical Skills: Proficiency in CRM software, sales analytics tools, and other relevant technologies. Product Knowledge: Deep understanding of the company's products or services and their applications. Sales Acumen: Ability to manage the sales cycle, forecast accurately, and close deals. Business Acumen: Understanding of business principles, financial concepts, and market dynamics. Adaptability: Ability to adjust to changing market conditions and customer needs. Time Management: Effectively managing time and prioritizing tasks to maximize productivity. Process Requirement: 6 days working General shift You can connect / WhatsApp resume on : 7838053068 - Deepanshu ----------------------------------------------------------------------------------------------------------------------------------------------

Role & responsibilities Good communication skills with atleast 1 year of experience in sales.

********Hiring for CUSTOMER CARE EXECUTIVES for ADANI in Radical Minds********* Process Overview:- Join the Adani Lounge Access Support Team, where you will assist customers travelling through Adani airports. Customers who are eligible for airport lounge access via their credit card may call or chat with you to clarity their doubts, confirm their access, or resolve any issues related to lounge services . Key Responsibilities: Handle incoming customer queries via calls and chats related to airport lounge access. Provide Accurate and timely information regarding lounge eligibility, access procedures and Support service. Record and document customer interactions efficiently. Coordination with internal departments if required to resolve escalated issues. Maintain a high level of professionalism and customer satisfaction at all times. Requirements: 12th Pass / graduate Good communication skills Basic computer knowledge 6 months of experience mandate in Customer Service Rotational shifts and Week-Offs Interested candidates can share you resumes on - 7838053068 and 8287597260 Direct walk-in at - 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008 ***************** Write DEEPANSHU on the top of the resume *****************

Hiring Now Customer Care Executive Company: Radical Minds Technologies Pvt. Ltd. Location: Gurgaon Shift Timings: Rotational (Day/Night) ; Social Shift for Female employees Process Type: Voice / Chat / Email Support Domestic & International Join: Immediate joiners preferred What Youll Do: Handle customer interactions via calls, chats, or emails Resolve queries, complaints, and provide right information Understand products/services to assist customers better Update customer data and call records in CRM Achieve KPIs AHT, CSAT, FCR, and Quality scores Ensure a smooth and satisfying customer experience What We Expect: Min. 12th pass (Graduate preferred) Fluent in English & Hindi Basic computer and typing skills Experience in BPO/customer service is an advantage freshers welcome! Willingness to work in rotational shifts How to Apply: Walk-in interviews open: Mon–Fri | 10 AM – 4 PM at office (Radical Minds Technologies, 368, Udyog Vihar Phase -2 Gurgaon )

********Hiring for CUSTOMER CARE EXECUTIVES for ADANI in Radical Minds********* Process Overview:- Join the Adani Lounge Access Support Team, where you will assist customers travelling through Adani airports. Customers who are eligible for airport lounge access via their credit card may call or chat with you to clarity their doubts, confirm their access, or resolve any issues related to lounge services . Key Responsibilities: Handle incoming customer queries via calls and chats related to airport lounge access. Provide Accurate and timely information regarding lounge eligibility, access procedures and Support service. Record and document customer interactions efficiently. Coordination with internal departments if required to resolve escalated issues. Maintain a high level of professionalism and customer satisfaction at all times. Requirements: 12th Pass / graduate Good communication skills Basic computer knowledge 6 months of experience mandate in Customer Service Rotational shifts and Week-Offs Interested candidates can share you resumes on - 7838053068 and 8287597260 Direct walk-in at - 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008 ***************** Write DEEPANSHU on the top of the resume *****************

***********We are looking for T&Q Analyst for TOP brand********** Typically involves developing, delivering, and evaluating training programs while also ensuring the quality of products, services, or processes . . Needs Assessment: Identify and analyze learning and development needs within the organization. Training Program Development: Design, develop, and implement training programs aligned with organizational goals and objectives. Training Delivery: Conduct training sessions using various methods (lectures, group discussions, hands-on activities). Evaluation: Evaluate the effectiveness of training programs through assessments, feedback, and performance analysis. Continuous Improvement: Identify opportunities to improve training programs and make recommendations for updates. Documentation: Maintain accurate records of training activities and participant information. Quality Analyst Responsibilities: Quality Assessment: Conduct quality tests, inspections, and audits to identify defects and areas for improvement. Data Analysis: Analyze data related to quality metrics and identify trends and root causes of quality issues. Corrective Actions: Implement corrective and preventive actions to address quality issues and prevent future occurrences. Quality Assurance Procedures: Develop and implement quality assurance procedures and standards. Collaboration: Collaborate with cross-functional teams to ensure quality standards are met throughout the product or service lifecycle. Compliance: Ensure compliance with regulatory requirements and industry standards. Continuous Improvement: Drive continuous improvement initiatives to enhance product or service quality. Key Skills: Analytical Skills: Ability to analyze data, identify trends, and solve problems. Communication Skills: Excellent written and verbal communication skills for delivering training and reporting on quality issues. Training Skills: Ability to design, develop, and deliver effective training programs. Quality Assurance Skills: Knowledge of quality assurance principles, methodologies, and tools. Problem-Solving Skills: Ability to identify and resolve quality issues effectively. Attention to Detail: Meticulous attention to detail to ensure accuracy and quality. Interested candidates can share resumes on 76782-30426 - JAY Direct Walk-In On- 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008

********We are hiring for "DATA ANALYST" for Top Brands*********** What You'll Be Doing: Data Analysis & Visualization: Understand key business drivers and metrics to create value and business impact by ensuring data availability, insightful visualizations, and actionable analysis. Reporting & Price Comparisons: Establish and maintain reporting on price comparisons across various business cohorts and destinations. Funnel Hygiene Management: Take ownership of ensuring data quality and integrity across the business funnel, including managing content, portfolio, errors, and promotional elements such as coupons and offers. MIS & Business Intelligence Reporting: Develop and track Management Information Systems (MIS) and business intelligence reports across various Key Result Areas (KRAs). Trend Analysis: Identify, interpret, and analyses trends or patterns in complex datasets to support ad-hoc business analyses and decision-making. Contact Management Optimization: Take ownership of optimizing contact management systems, including allocation, queue mapping, and creation of relevant reporting structures. Key success factors for the role: Basic understanding of online funnel customer journey. Data analytics ability - SQL, Advanced MS Excel; Exposure to BI tools like Omniture/Redash ( Good to have). Should be a good team player and a quick learner with an aptitude to pick up things fast Must be dynamic with a strong sense of responsibility and positive attitude. Must be a Strong multi-tasker and project juggler. What are we looking for: Only Graduates can apply. Minimum 2 years of experience in same domain Good Communication Interested candidates can share resumes on 76782-30426 - JAY Direct Walk-In On- 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008

**We are looking for OB Sales Executive for Radical Minds** Who can identifying and acquiring new clients, developing and executing sales strategies, and maintaining client relationships . The role also involves understanding client needs, negotiating deals, and collaborating with internal teams for seamless service implementation. Responsibilities: Client Acquisition: Identifying and targeting potential BPO clients, generating leads, and converting them into customers. Relationship Management: Building and maintaining strong relationships with both new and existing clients, understanding their needs, and tailoring BPO solutions accordingly. Sales Strategy: Developing and executing effective sales strategies to meet and exceed targets. Presentations and Proposals: Preparing and delivering compelling sales presentations and proposals to potential clients. Negotiation and Closing: Negotiating and closing sales agreements, ensuring mutually beneficial terms. Collaboration: Collaborating with internal teams (e.g., operations, finance, marketing) to ensure smooth service implementation and client satisfaction. Market Analysis: Staying informed about market trends, competitor activities, and new business opportunities. Sales Reporting: Maintaining accurate records of sales activities, client interactions, and performance metrics in CRM systems. Customer Service: Providing excellent customer service, addressing client concerns, and ensuring client satisfaction. Meeting Sales Targets: Achieving or exceeding sales targets and quotas. Product Knowledge: Developing a strong understanding of the BPO services offered and effectively communicating their value to clients. Skills: Communication Skills: Excellent verbal and written communication skills are essential for interacting with clients and internal teams. Negotiation Skills: Strong negotiation skills are needed to close deals and secure mutually beneficial terms. Presentation Skills: Ability to create and deliver compelling presentations to showcase BPO solutions. CRM Proficiency: Familiarity with CRM software (e.g., Salesforce) for managing client data, tracking sales activities, and generating reports. Market Analysis: Ability to analyze market trends, identify opportunities, and understand competitor strategies. Client Relationship Management (CRM): Building and maintaining strong client relationships. Problem-Solving: Ability to identify and resolve client issues and concerns. Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines. Teamwork: Ability to collaborate effectively with internal teams to achieve common goals. Interested candidates can share resumes on 76782-30426 - JAY Direct Walk-In On- 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008

************* Hiring for E-Commerce in Radical Minds************* Who can identifying and engaging with business clients, developing and maintaining relationships, conducting market research, presenting sales proposals, negotiating and closing deals, and providing after-sales support. The role also involves collaborating with marketing teams, tracking sales performance, and staying informed about industry trends. Responsibilities: Identifying and Engaging Clients Building and Maintaining Relationships. Conducting Market Research Developing and Presenting Sales Proposals Negotiating and Closing Deals Providing After-Sales Support Collaborating with Marketing Tracking and Reporting Sales Performance Staying Updated on Industry Trends Managing the Sales Cycle Skills Required: Strong Communication and Interpersonal Skills Only Graduates can apply Sales Acumen Product Knowledge. CRM Proficiency Analytical Skills Problem-Solving Skills Negotiation Skills Time Management and Organization Adaptability and Flexibility For You: 6 Days working General shit Interested candidates can share resumes or call on 78380-53068 - Deepanshu Direct Walk-In On- 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008

********** Hiring for Travel Blended Process ********* Will handling customer interactions through both voice calls and other channels like email or chat, within the travel industry. These roles typically require strong communication skills, customer service experience, and proficiency in using travel booking systems. Key Responsibilities: Customer Interaction: Agents handle customer inquiries, resolve issues, and provide support via phone, email, and potentially chat or social media. Booking Management: This includes tasks like making new reservations, modifying existing bookings, handling cancellations, and managing customer profiles. System Proficiency: Agents need to be comfortable using GDS (Global Distribution System) platforms like Amadeus or Galileo, and other relevant travel booking tools. Communication Skills: Strong verbal and written communication skills are essential, as is the ability to handle customer interactions professionally and efficiently. Problem Solving: Agents need to be able to analyze customer issues, identify solutions, and provide effective resolutions. Sales and Target Driven: Some blended process roles may involve sales targets or upselling opportunities within the customer service interaction. Requirement: Education: Only graduates Experience: Minimum experience 6 months in Customer service - (Travel Preferred) Technical Skills: Proficiency in using GDS systems (like Amadeus or Galileo), and other relevant software or platforms. Communication Skills: Excellent spoken and written English communication skills are crucial. Shift Flexibility: Rotational shifts Interested candidates walk-in on below address :- 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016 Contact Person:- Deepanshu - 7838053068 Monday to Saturday time - 10:00am- 5:00pm

Process Details : 6 days working. Rotational shifts & rotational week off. Blended process. Role & responsibilities : Handle incoming customer queries via calls and chats. Provide Accurate and timely information. Record and document customer interactions efficiently. Coordination with internal departments if required to resolve escalated issues. Maintain a high level of professionalism and customer satisfaction at all times. Preferred candidate profile : under-graduate/graduate both can apply. minimum 6 months experience/freshers can also apply. Good communication skills. proficient in chat & emails writing. should be comfortable to work in rotational shifts. Interested candidates can drop their resumes on the Email & contact no mentioned below : Contact no : 7838056681 Email ID : tanisha@radicalminds.net HR TANISHA Address: 368, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122008.

*************Hiring for AM/DM- Payroll*********** Person will be responsible for overseeing and managing the entire payroll process, ensuring accuracy and timeliness of employee payments, and maintaining compliance with relevant regulations . This role involves managing payroll systems, processing employee pay, handling deductions, and collaborating with HR and finance teams. Primary Responsibilities: Payroll Processing: Ensure timely and accurate payroll processing, including salary, benefits, deductions, and taxes. Compliance: Maintain compliance with relevant laws, regulations, and company policies regarding payroll, taxes, and benefits. Team Management: Supervise and train payroll staff to ensure efficient operations. Data Management: Oversee payroll data, including employee information, attendance, and leave records. Secondary Responsibilities: Audit and Reconciliation: Conduct regular payroll audits and reconcile discrepancies. Employee Communications: Respond to employee inquiries and resolve payroll-related issues. Benefits Administration: Manage employee benefits, such as health insurance, retirement plans, and time-off policies. Tax Compliance: Ensure accurate tax withholding, filing, and reporting. Reporting and Analytics: Provide payroll-related reports and analytics to management. Process Improvement: Continuously evaluate and improve payroll processes and procedures. System Administration: Maintain payroll software and systems. Year-End Processing: Coordinate year-end payroll processing. Skills and Qualifications: Bachelor's degree in Accounting, Finance, or related field. 5+ years of payroll management experience. Strong knowledge of payroll laws and regulations. Proficiency in payroll software. Analytical and problem-solving skills. Key Performance Indicators (KPIs): Payroll accuracy and timeliness. Compliance with regulatory requirements. Employee satisfaction with payroll services. Process efficiency and productivity. Address: - 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016 Contact Person:- Deepanshu - 7838053068