Senior Manager-Talent Acquisition (BPO Hiring)

Job Description

Job Opportunity at Radical Minds Senior Manager - Talent Acquisition (BPO Hiring) Position: Senior Manager - HR (Multiple positions) Location: Gurgaon / Noida Experience: Minimum 10+ years in the BPO industry Industry: BPO / ITES Current Role: Must be currently in a Managerial / Leadership position in BPO industry Apply now at prateek.prashar@radicalminds.net and be a part of our high-performing HR team at Radical Minds! About the Role: Radical Minds is seeking a highly experienced and dynamic HR leader to drive our high-volume hiring strategy for BPO operations. The ideal candidate should have strong expertise in bulk hiring, talent acquisition, talent engagement, stakeholder management, and team leadership. If you have a passion for leading high-performance teams and delivering results, this role is for you! Key Responsibilities: Volume Hiring & Talent Acquisition: Develop and execute high-volume recruitment strategies to meet business growth and hiring demands. Oversee end-to-end recruitment for various roles including frontline agents, team leaders, and middle management. Build a strong talent pipeline using job portals, social media, employee referrals, walk-in drives, and hiring events. Implement innovative hiring methods to attract and retain top talent in the BPO industry. Stakeholder & Team Management: Collaborate with business heads, hiring managers, and leadership to understand workforce needs. Work closely with recruitment vendors, staffing partners, and third-party agencies to ensure a steady flow of candidates. Manage and mentor a team of recruiters, setting performance goals and tracking achievements. Conduct regular meetings with stakeholders to align hiring goals with business needs. Process Optimization & Employer Branding: Improve hiring efficiency by integrating HR technology, ATS (Applicant Tracking Systems), and recruitment analytics tools. Optimize the hiring funnel to reduce time-to-hire and improve candidate experience. Lead campus hiring initiatives, job fairs, and industry collaborations to boost employer branding. Ensure that recruitment policies align with company goals, compliance standards, and best hiring practices. Performance Metrics & Data Analytics: Track and analyze hiring metrics (time-to-fill, source effectiveness, cost-per-hire, attrition rate, etc.). Provide data-driven insights and reports to leadership for continuous improvement. Leverage AI-driven recruitment platforms to streamline hiring processes. Compliance & Policies: Ensure adherence to labor laws, employment regulations, and company policies during recruitment. Manage background verification (BGV) processes and documentation for new hires. Develop and implement policies to improve hiring efficiency and reduce attrition rates. What Were Looking For: 10+ years of HR experience in the BPO industry with a strong focus on mass hiring. Must be currently in a Managerial role handling bulk hiring for BPO/ITES. Proven track record of scaling recruitment operations in a fast-paced, high-pressure environment. Strong experience in stakeholder management and team leadership. Excellent problem-solving, decision-making, and analytical skills in hiring. Familiarity with HR software, ATS, job portals, and recruitment automation tools. Strong communication, negotiation, and people management skills. Ability to handle large-scale recruitment campaigns. Preferred Qualifications: MBA / PGDM in Human Resources or related field (Preferred). Certifications in Talent Acquisition, Recruitment Analytics, or HR Tech (Preferred). Why Join Radical Minds? Be part of a fast-growing, dynamic, and employee-centric BPO organization. Innovative work culture with a focus on process improvement and efficiency. Growth opportunities with leadership exposure and career advancement. Work on large-scale hiring projects and contribute to business success.