37857 Bpo Jobs

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1.0 - 6.0 years

2 - 7 Lacs

thane, goregaon, mumbai (all areas)

Work from Office

Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including: Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc. Coordinating training schedule based on training requirements Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops rel...

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0.0 - 1.0 years

2 - 5 Lacs

mumbai suburban, navi mumbai

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Job Description Location – Andhreri , Bhayander, Thane Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both Shift Joining : Immediate Telugu,Tamil, Kannada or Malayalam

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0.0 - 1.0 years

2 - 6 Lacs

navi mumbai

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Job Description Location – Airoli, Rabale, Thane Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Day shift Joining : Immediate Good English Communication required

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2.0 - 6.0 years

3 - 5 Lacs

gurugram

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Job Location: Gurugram Working Time: 6 days a week (Monday to Saturday) 10:00 AM to 7:00 PM Sunday fixed off Minimum Education: Graduate Experience Required: Minimum 2 years (on paper) in a similar role Industry Exposure: Outbound Tele-sales experience is preferable Experience working on diallers At least 2 years of experience as a Team Leader Job Role & Responsibilities: Communicate information timely, accurately, and clearly to all sales team members. Track and update operational performance files for sales agents on a weekly basis. Manage and drive sales team targets and performance. Monitor sales team performance on systems and metrics in accordance with contractual obligations. Provide ...

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3.0 - 5.0 years

3 - 3 Lacs

mumbai

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Job Description Job Title: Tele Sales Representative Location: Byculla East, Mumbai Salary Range: 25,000 - 30,000 per month Working Hours: 10:15 AM - 7:15 PM Job Summary We are seeking a highly motivated and experienced Tele Sales Representative with a strong background in international BPO telesales . The ideal candidate will possess excellent communication skills, a result-driven approach, and the ability to manage customer relationships effectively. The role involves lead generation, sales closures, and meeting sales targets consistently. Key Responsibilities Make outbound calls to prospective customers to promote and sell company products/services. Achieve daily, weekly, and monthly sale...

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3.0 - 5.0 years

4 - 8 Lacs

gurugram

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We are looking for a dynamic Sales Trainer / L&D Specialist to develop and enhance the skills of our telesales team. The ideal candidate has experience in training entry-level sales professionals, refining sales pitches, setting KRAs and minimizing mis-selling. Skills & Background Sales Training & Coaching - Experience in training entry-level sales professionals, preferably in telesales or inside sales. Onboarding & Process Training - Ability to design structured onboarding and ramp-up plans. Product & Pitch Development - Experience in refining sales pitches and ensuring deep product understanding. Soft Skills & Communication Coaching - Expertise in improving verbal and written communication...

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0.0 - 4.0 years

2 - 4 Lacs

pimpri-chinchwad, pune, solapur

Hybrid

Urgent Hiring For Data Entry Operator Basic Typing Speed Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work No time Boundation

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0.0 - 5.0 years

2 - 5 Lacs

mumbai suburban, thane, mumbai (all areas)

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Walk-In Drive: Customer Service Representative (CSR) Join Lumina Datamatics and build your career in Customer Experience! We are hiring Customer Service Representatives with strong communication skills and a passion for delivering excellent customer support. If you're energetic, customer-focused, and eager to growth is opportunity is for you! Role Highlights: Handle customer queries via voice, chat, and email Provide accurate and empathetic resolutions Maintain CRM updates and follow process guidelines Ensure high-quality service and customer satisfaction Willingness to work in Night Shifts (Mandatory) Experience 0 5 Years Walk-In Details: Location: Unit 117 120, SDF – IV , SEEPZ – SEZ, Seep...

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1.0 - 2.0 years

2 - 5 Lacs

mumbai suburban

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Job Description Location – Andheri, Malad, Bhayander Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both shift Joining : Immediate Excellent English Communication required

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Hiring for Tata Term Process Sales Process Position:- Sales Executive Shift:- Day Shift | Rotational Off Experience:- Freshers & Experienced both welcome Age:- 18 to 35 Good communication skills Immediate joiners preferred Salary:- 17,000 Inhand + unlimited incentives Location:- Airoli, Navi Mumbai Qualifiction : - Min HSC Pass To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Omkar - 7030023539

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0.0 - 5.0 years

1 - 2 Lacs

gurgaon/gurugram

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*Candidates will be hired into Sales banking process (Kotak/RBL/HDFC/Axis/Amex) * Should have good communication skills to handle customers on calls * Upselling banking products * Open to work from office * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/UG/Graduate/Post graduate all can apply *Freshers & experienced both can apply *Salary 15k-25k CTC *Should be open to work for 6days working role *Fixed Day shift/Rotational Perks and benefits Unlimited Incentives + Fixed Day shift

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process: Tata Non Term - Voice Process - Location: Airoli - Freshers & Experienced Can Apply - Salary: 15,000 - 17,000 Inhand +Incentives - Day Shift | Rotational Week Off - Good Communication Skills Required - Immediate Joiners Required Required Candidate profile Qualification: Min HSC pass Job location: Airoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Omkar - 7030023539 Perks and benefits competitive salary range

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0.0 - 3.0 years

1 - 3 Lacs

hyderabad

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Mega hiring for Freshers & Experienced in HYDERABAD 1. Salary: 15k ctc + INCENTIVES (in Sales) 2. Salary: Upto 25k ctc (in Nonvoice- for Experienced) Location: Pocharam & Hi-tech city, Hyderabad Company Overview: We are hiring enthusiastic and customer-focused individuals for Telesales executive & Non-voice process executive for a reputed BPO Process type- Voice & Non-voice Contact person: HR TANAYA 8657002779 Process- 1: Telesales Executive or Sales Executive Graduates from any stream Freshers or Experienced candidates welcome Candidates can speak in English & Hindi Fixed salary + incentives no field work Note- Two way cabs are available Process- 2: Non-voice Process Associate (for Experien...

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0.0 years

1 - 2 Lacs

chennai

Work from Office

Contact HR JANARANJANI ANY TIME 9150516052 Interact with customers over a call with strong communication to generate sales increase revenue and build customer relationship. Ability to handle a pressure over a customer call Required Candidate profile Contact HR JANA RANJINI 9150516052 Qualification any degree (2023,2024,2025) FRESHER (WITH or WITHOUT backlogs) Male and Female Language required - Tamil and English Perks and benefits PF/ ESI and INCENTIVE UPTO 10000

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, navi mumbai, mumbai (all areas)

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SBI Inbound Process - Customer Support Shifts: Male - 24/7 rotational | Female - Day shift | 1 weekly off Eligibility & CTC: HSC + 6 months experience - 21K Graduate Fresher - 18K Graduate + 6 months experience - 25K Required Candidate profile Excellent communication skills How To Apply..? To Schedule Your Interview Call Or WhatsApp HR Vaibhavi - 7030024179 Perks and benefits Career Growth

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round More details: Contact us Hr Altaf - 7030022471

Posted 14 hours ago

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2.0 - 5.0 years

0 - 0 Lacs

hyderabad

On-site

Hi, Job Description: Experienced candidates only Eligibility: 10+2/ 10+3/ Any Grad / Post Grad Experience: 0 Year to 8 years of International BPO / Sales / Customer service /google adsales /google adwords CTC: 2.00 LPA to Max 10 LPA 5 Days Working 2 Week offs, 2 way cab upto 30kms Transportation: Home Pick & Drop Immediate Joiners only Interested Candidates can drop their Updated Resume to Contact HR Meghana -9063814883 Thanks & Regards HR Meghana -9063814883 Human Resources Recruiter

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role: Customer Service Executive - Yes Bank (Inbound Process) Location: Kasarwadawali, Thane (w) Shift: Day Rotational Shifts Week Off: Rotational Salary: 18,000 20,000 (In-hand) + Incentives Transportation: Pick-up and drop facility available from Thane Station Job Description: We are hiring Customer Service Executives for a reputed banking process (Yes Bank). This is an excellent opportunity for both freshers and experienced professionals looking to build a career in banking customer support. Key Responsibilities: Handle inbound/outbound customer calls and resolve queries professionally Provide accurate information regarding banking products and services Maintain high service quality s...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process - LTFS - Inbound Process/Customer Service -Freshers required -Inbound Voice Process V3 Comms -Rotational week off -Salary - 15,000 in hand -Regional: 16,500 in hand -ROI - HR and Ops only Required Candidate profile Need HSC Pass candidates Immediate Joining ( Fresher) To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person : HR Chaitali - 7030024159 Perks and benefits Competitive salary range

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact Person:- HR Chaitali Mob No:- 7030024159

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932

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0.0 - 2.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- Inbound And Outbound Voice Process Fresher/ experience both can apply Min HSC Pass Salary: 14,000 to 20,000 + Incentives Shift timing: 9:30am-6:30pm looking for immediate joiner Required Candidate profile min qualification HSC Location: Thane and Navi Mumbai To Apply / Contact More information HR Chaitali - 7030024159 Perks and benefits High Incentives and growth opportunities.

Posted 15 hours ago

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7.0 - 12.0 years

10 - 16 Lacs

navi mumbai, pune

Work from Office

Hello, Hiring for Quality Process Excellence Role. Designation: Assistant Manager or Deputy Manager (Depends upon Exp and Designation) Location: Mumbai or Pune CTC Upto 16 Lakhs Including Variables Mandatory to have experience in Six Sigma Green Belt or Black Belt Certification. Working days 5 days (all from office WFO Mon to Fri), Overall 9 to 10+ years of Experience, 2 Years as AM or DM. Job Description: Six Sigma Green Belt OR Black Belt certification Graduated in any stream Analytics Good knowledge of MS Office Descent knowledge of statistical tools Drive the Six Sigma culture and initiative across the organisation with commitment, passion and persistence Ensure Positive contribution to ...

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0.0 years

5 Lacs

bangalore/bengaluru

Work from Office

Company Name - SiliconMedia Publishing (http://siliconmediapublishing.com) Designation : International Voice Process Location: Bangalore(old airport road) Work Mode: Work from Office Shift: Night Shift Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice & sales Language: Excellent spoken and written English required Salary: 42K a month CTC + performance-based monthly incentives Experience: Prefer freshers with accent training Why Join Siliconmedia? Global career exposure Best salary & incentives in Bangalore Growth opportunities World-class training and support Excellent work culture Desired Candidate Profile You need to have an excellent command of writt...

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0.0 - 4.0 years

1 - 4 Lacs

ahmedabad

Work from Office

*Hiring for Chat Support Executive in AHMEDABAD * -Fluency in English is MUST -Rotational Day/Night Shift (WFO) -5 Working days -Salary up to 26K to 40K + Incentive + Night Allowance HR VEDA: 7383639237

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Exploring BPO Jobs in India

Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.

Top Hiring Locations in India

  1. Bengaluru
  2. Delhi/NCR
  3. Mumbai
  4. Pune
  5. Hyderabad

These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.

Average Salary Range

The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.

Career Path

In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.

Related Skills

Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.

Interview Questions

  • What do you understand by BPO? (basic)
  • How do you handle irate customers? (medium)
  • Can you describe a challenging situation you faced in a previous BPO role and how you resolved it? (medium)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you prioritize tasks when dealing with multiple clients' needs simultaneously? (medium)
  • Explain the importance of data security in a BPO setting. (advanced)
  • How do you stay updated with industry trends and best practices in BPO? (medium)
  • Describe a time when you had to collaborate with team members from different departments to achieve a common goal. (medium)
  • What metrics do you think are crucial for measuring the success of a BPO operation? (advanced)
  • How would you handle a situation where a client is unhappy with the service provided by your team? (medium)
  • Can you walk us through your process of training new team members in a BPO environment? (medium)
  • How do you ensure confidentiality when dealing with sensitive client information? (medium)
  • What are your strategies for maintaining high levels of employee engagement in a BPO setting? (advanced)
  • How do you handle escalations from customers effectively? (medium)
  • Explain the role of technology in optimizing BPO processes. (advanced)
  • How do you approach performance evaluations for your team members? (medium)
  • Describe a successful campaign or project you led in a previous BPO role. (medium)
  • How do you adapt to changes in client requirements or industry regulations? (medium)
  • What do you think sets apart a top-performing BPO professional from others in the field? (advanced)
  • How do you ensure quality control in a fast-paced BPO environment? (medium)
  • What measures would you take to reduce operational costs without compromising service quality? (advanced)
  • Can you give an example of a time when you had to make a quick decision to resolve a customer issue? (medium)
  • How do you handle stress and pressure in a high-volume BPO role? (medium)
  • What are your strategies for maintaining a positive work culture within your team? (medium)

Closing Remarks

As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!

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