11885 Bpo Jobs - Page 5

Job Title: Customer Retention Executive Airtel Process Process: Retention (Airtel) Location: Ghansoli / Mahape, Navi Mumbai Job Description: We are hiring enthusiastic and customer-focused individuals for the Airtel Retention Process. The ideal candidate should have average to good English communication skills and a strong willingness to engage with customers. This role involves handling customer retention queries and providing effective solutions to retain existing customers. Key Responsibilities: Handle outbound/inbound customer calls related to retention. Address and resolve customer concerns to ensure continued service. Convince customers to continue using Airtel services by highlighting benefits and solutions. Maintain records of customer interactions and follow-ups. Achieve daily and weekly targets as defined by the operations team. Requirements: Education: Minimum HSC (12th pass) Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred) Communication: Average to Good English communication skills Job Details: Salary: Upto 16K inhand Shifts: Day Rotational Shifts Week Off: Rotational Off Interview Rounds: HR Round Operations Round Work Location: Ghansoli / Mahape, Navi Mumbai Why Join Us? Work with one of India's top telecom brands Airtel Friendly and professional work environment Great opportunity to begin or grow your career in BPO/Telecom sector Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754

Looking for good communication skills candidates for Top BPOs in Ahmedabad- Minimum qualification 12th Passed Flxible for any shifts (night shifts) .Excellent Communication Skills in Hindi and basic English Call us @ 9561037508 Diksha HR Required Candidate profile Direct Walkins Immediate joiners Flexible for night shifts

We are hiring Customer Service Executives under the Universal Support model. In this role, you will handle customer queries and issues across all major channels inbound and outbound voice calls, chats, emails, and social media supporting both direct customers and store teams. Based on business needs, you may be assigned to a specific Line of Business (LOB). This is a multi-skilled role that requires flexibility, adaptability, and strong customer orientation. Key Responsibilities: Interact with customers through voice, chat, email, and social media platforms. Resolve queries related to products, orders, returns, exchanges, delivery issues, and general support. Make outbound calls for follow-ups, feedback collection, and issue resolution. Coordinate with internal teams to ensure timely resolution of escalated or complex issues. Support in-store teams in resolving customer escalations received via retail channels. Maintain detailed and accurate records of each interaction in CRM systems. Follow standard operating procedures (SOPs), quality standards, and compliance policies. Stay updated with product knowledge, ongoing promotions, and process updates. Key Performance Indicators (KPIs): Customer Satisfaction Score (CSAT) Maintain high customer satisfaction through quality service. Average Handling Time (AHT) Efficiently manage time across all interactions. First Contact Resolution (FCR): Resolve customer issues within the first contact wherever possible. Response Time (TAT) Ensure timely responses across email, chat, and social media. Quality Score Adhere to SOPs, communication protocols, and accuracy guidelines. Schedule Adherence Maintain shift discipline and punctuality. Daily Productivity Meet daily targets across channels (calls, chats, emails, and tickets). Escalation Rate Minimize avoidable escalations through proactive resolution. Repeat Rate Reduce repeat customer contacts by resolving issues completely. Reopen Rate Ensure accuracy and completeness to avoid ticket reopenings. Case Management—Effectively manage open cases, follow-ups, and closures within SLA. Escalation Control – Flag genuine escalations while independently handling routine queries. Note: All KPIs, targets and benchmarks will be defined on a monthly basis in line with business goals and process requirements. Required Skills & Qualifications: Education: Minimum HSC or graduate in any discipline. Experience: Minimum 1 year of experience in a customer service role (voice/chat/email/BPO/e-commerce). Good communication skills in English; knowledge of regional languages is a plus. Comfortable with rotational shifts, including weekends and public holidays. Basic computer skills and familiarity with CRM tools, ticketing systems, and chat/email platforms. Strong interpersonal skills, empathy, and a solution-oriented mindset. **Kindly share your updated resume at priya.ramola@lenskart.com or whatsapp at 7011689338**

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha:- 9763458943 (Call and What's app) Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

Designation :- Customer Care Service ** Graduate Freshers can apply ** Female candidates are preferred Location : Jaipur Sikar Road Job Description : Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Interested candidates can share their Resumes on kiran.kumari@aavas.in calling number - 9773338165

Hiring Customer Service (Inbound) - Domestic Permanent Work from Home Details : Working days: 6 Days working (1 Rotational Off) Salary: 20k CTC Languages : Fluent English with Hindi Roles and Responsibilities Minimum of 6 months - 1 year experience as customer service executive in a domestic contact center (Preferred). All consultants shall fluently speak, write (specific to capturing notes) and comprehend in English and Hindi. Ability to engage in communication and build a conversation around it Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. System requirement :- Core i5 gen 7 or above with 8GB RAM and genuine windows 10 or 11. Broadband connection is preferred and mobile hotspot is not allowed. Power back-up is mandate Contact HR Laxmi: 9322731944 for more details OR Share CV to contact@onekee.in with Subject line WFH including Laptop Specifications.

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Location:- Turbhe, Navi Mumbai Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

Team Leader-Life Insurance Voice Process- CTC Upto 6L PA 3+ years of Insurance Voice Team handling experience is a must. Day Shift 6 days working Call 7092982513, 7200550458 Good Communication in English is a must

Designation :Phone Banking Officer Payroll-Bank Payroll Job Location-Andheri/Thane/Vashi Process-Inbound Salary-Fresher 3.5 lakh Exp 5 lakh Day Shifts Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 9082104424 -sanika www.hyfly.in Required Candidate profile Virtually handle Bank's Elite customers account Solve issues over calls Help in investing in Banking Product's like FD/RD/Mutual Fund Upsell them Credit Cards/Loans no target for salary www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives

* Location - Whitefield ( Day shift) * 12th Pass *Fresher/ Exp * Salary- 22- 27K * English & Hindi *Location - Koramangla ( Day shift) * 10th Pass *Salary- 18 K *Exp- Min 6 months *Kannada & English/ Tamil/ Telugu Age - 18 to 35 yrs Required Candidate profile 10th Pass + 6 months Telesales Exp- Koramanagala 12th Pass-- Whitefield Call / Whatsapp * Sonal - 7037224020 * Madhvi- 8318644241 * Cheshtha- 9315107361 *Uma- 8287585554

Recruitment & Onboarding: Assist in identifying staffing needs and preparing job descriptions. Post job advertisements on various platforms (job portals, social media, internal networks). Screen resumes, conduct preliminary interviews (telephonic/virtual), and schedule interviews with hiring managers. Coordinate and manage the end-to-end recruitment process, including background verification and reference checks. Facilitate new employee onboarding, conduct induction programs, and complete all joining formalities (documentation, system access, etc.). Employee Relations & Engagement: Act as the first point of contact for employee queries, grievances, and concerns, providing guidance and resolution. Promote a positive work environment and foster strong employee relations. Assist in organizing employee engagement activities, team-building events, and welfare programs. Support conflict resolution and mediation when workplace issues arise. HR Administration & Compliance: Maintain accurate and up-to-date employee records, both physical and in the HR Information System (HRIS). Manage attendance and leave records, ensuring accuracy and compliance with company policies. Assist with payroll processing by providing necessary data (attendance, leave, deductions, etc.) to the finance team. Ensure strict compliance with all applicable Indian labor laws and regulations, including but not limited to: Factories Act ESI (Employees' State Insurance) Act PF (Provident Fund) Act Minimum Wages Act Payment of Gratuity Act Contract Labour (Regulation and Abolition) Act (if applicable) Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 Prepare and submit various statutory reports and maintain liaison with government authorities (e.g., Labor Inspectors, PF/ESI offices). Assist in developing, implementing, and reviewing HR policies and procedures. Performance Management & Training: Support the performance appraisal process, including coordination of review cycles and documentation. Assist in identifying training and development needs through performance reviews and feedback. Coordinate and organize internal/external training programs and workshops. Compensation & Benefits: Assist in managing employee benefits programs. Handle employee reimbursements and related documentation. Exit Formalities: Process employee resignations and conduct exit interviews. Ensure smooth offboarding processes, including final settlements and documentation.

Process:- Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC Salary:- Upto 25K in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Kunal:- 3784 50713

Job Description: Inbound and Outbound Voice Process Resolving Customer Queries. Day shift only No Sales and Target Eligibility Any Qualification preferably a graduate. Must be fluent in English, Tamil Freshers / 6 months experience in Voice Process will also be considered. Flexible to work in rotational day shift (6 Days) with rotational week off. Immediate Joiners only Male Candidates Only Interested Candidates can walk in to the below mention venue for F2F Interview (10:00 AM - 5:00 PM) or Contact HR Kaviya @7824005525 . You can also share your updated CV to jobs@infosearchbpo.com

Teleperformance is hiring for International chat process. Job description: CTC: 1.9Lpa(13k inhand salary) Working days-5 Weekoffs-2 Shifts: Rotational Cab facility: Pick & drop Work Location: Hyderabad Work Experience: 0-5yrs Educational Qualification: Graduate/Post Graduate( All graduation documents mandatory including provisional certificate) THIS IS WORK FROM OFFICE ROLE. Skills required: Good Communication skills. Knowledge about Google products. Contact person: Timila(HR) Contact number: 7981038633(Whatsapp) Interested candidates can directly share your below details in 7981038633(Whatsapp) Name: Contact number: Email id: Location: Process Applied: International Chat process. Timila Narapareddy Sr. HR Executive- Talent Acquisition Teleperformance | M +91 7981038633 | Hyderabad, Telangana, narapareddy.timila@teleperformancedibs.com

Hiring for Flipkart Voice Process Freshers and Experienced both are Eligible Freshers 14k TH and Experienced 19k TH --->Complete Work from home Freshers - Graduation Mandatory Experienced- UG to any graduate -->Should speak Hindi and English Both Fluently ---->Must have own laptop with wifi connection Technical/System Requirements: System: Processor : Intel Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible ISB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices) UPS: Mandatory EDR Installation: Mandatory System Configuration Screenshots -->Excellent Communications in English and Hindi are Mandatory Interested and Eligible Candidates share Resumes and CALL and MSG at 9100969467-Suma HR

Min 2 Yr Exp Into Technical Support International Voice Required Skill- Active Directory/Troubleshooting/O365/VPN Any Graduate CTC - Up to 6 LPA+ Variables 24*7 US Shift 2 Way Cab 5 Days Working Location-E-City, Bangalore Contact- 8769866443( Neha )

Role & responsibilities Customer Support Executive (Voice/Non-Voice) Data Entry / Backend Operations Technical Support (Basic troubleshooting) Chat & Email Support Preferred candidate profile Are you a 12th pass student looking to kick-start your career with a leading global brand? Here's your opportunity! Concentrix is offering a full-time paid apprenticeship program for freshers across multiple roles.

Hiring for Malayalam Customer Support / Customer Service for Indore, Chennai, Hyderabad Location Must be 10+2 Pass. Day shift, 6 Days working, Contact- Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Riya-8176074455 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 20,000 CTC Relocation Support: Up to 10,000 Great incentives plan Must be 10+2 Pass * Perks and benefits Salary + Provident Fund + Good Incentives

Job description **"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: Location: AMR Tech Park, Honasandra Working Days: 5 Days a Week Week Off: Saturday & Sunday Fixed Off Shift: Rotational Shifts Transport: 2-Way Cab Provided (within specified radius) Eligibility: Freshers & Experienced Candidates Welcome Salary Details: Freshers: 21,000 (Take Home) Experienced: Up to 28,000 (Take Home) Interview Rounds: HR Assessment VNA (Voice & Accent) Operations Round (Scheduled by the Ops Team) Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Dear Job Aspirants, Greetings from Oms Healthcare! We are currently looking for candidates for the Domestic Voice Process (Kanada, Hindi, Tamil) Eligibility Criteria: Any graduate ( with arrears or dropouts will be considered) Any diploma graduate Good communication skills (Tamil and English) Flexibility to work in rotational shifts and take rotational week-offs Job Description: Handle inbound customer calls with professionalism Address queries, complaints, and service requests Document customer interactions and details accurately Stay updated on company products, services, and policies Collaborate with team members to ensure customer satisfaction Adhere to internal standards and guidelines for call handling Benefits: Career growth and development opportunities Comprehensive training programs Friendly and supportive work environment Employee retention incentives Compensation: We offer the best compensation in the industry, along with attendance bonuses, retention bonuses, and night shift allowances. Interested candidates share your resume to 9500520026 Hr Priya.S via Whatsapp or Send Mail Priya@omshealthcare.in #89\3, Seegehalli Village, Kadugodi post, Beside Mahaveer Amaze Apartments Bangalore 560067.

Job description **"Find Your Perfect Call Center Role with JobShop Bangalore’s Top BPO Jobs!"** - Ready to work with the best? JobShop is here to help! As India’s largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With JobShop, you apply once and gain access to multiple roles in the industry’s top companies. Why wait? Apply now and join the best in BPO! Job Details: Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Call HR Shefali-7975181576 or 9964080000 or visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Nivetha 9884676582 for more info Thanks, Nivetha 9884676582

Work from Office. Direct walkin Immediate Hiring for International voice/semi voice process Good communication is mandatory Process - (Semi voice) Qualification - Graduate/undergraduate Shifts - Rotational shifts and 2 fixed offs Salary: Fresher - 2.5 lpa Experience - sal 4 lpa Location - Chennai & Bangalore, Hyderabad Pls call Raghu 9176188282 for more info Regards Raghu 9176188282

Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k Pls call Raghu 9176188282 for more info Regards Raghu 9176188282

Graduate Fresher/Experienced (2020+) Fluent English is a must Salary: 22k + upto 9k quarterly incentives Performance bonus, insurance, client perks Hinjewadi, Pune Night shifts, 2-way cab 2 rotational week-offs Apply : Wp/Call HR Gaurav - 9325399945 Perks and benefits Performance bonus, Health insurance, Client perks