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4363 Domestic Bpo Jobs

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0.0 - 3.0 years

0 - 0 Lacs

bangalore, noida, thane

On-site

Position Overview We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional customer service and are looking to grow their careers in a fast-paced environment. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring a positive experience. With an annual salary of 3,50,000 , this full-time position offers a fantastic opportunity to develop your skills in customer care. Key Responsibilities Provide outstanding customer support through various channels including inbound and outbound calls. Assist customers with inquiries, complaints, and requests, ensuring timely resolution. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback accurately in the system. Collaborate with team members to improve service delivery and customer satisfaction. Participate in training sessions to enhance product knowledge and customer service skills. Adhere to company policies and procedures while maintaining confidentiality. Qualifications We are looking for candidates who meet the following criteria: 0 to 3 years of experience in customer support or a related field. Strong communication skills, both verbal and written. Ability to handle customer inquiries with patience and professionalism. Familiarity with voice processes in both international and domestic BPO settings is a plus. Proficient in using computers and customer support software. Willingness to work in a rotating schedule and on-site in locations such as Noida, Thane, Mumbai City, or Bangalore. Team player with a positive attitude and a desire to learn and grow. We have 10 positions open for this role, and we encourage all qualified candidates to apply. Join us in delivering exceptional customer experiences and be a part of our success story!

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Work From Office Location - Airoli, Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Apply Now! Call or WhatsApp your CV to: HR Prathmesh 9607404867 Interviews booking fastdon’t miss out!

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Qualification:- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

- Process:- ICICI Bank Process - Shift:-10:00 to 7:00 - Average communication required Marathi And Hindi - HSC Freshers are welcomed - Male and Female both can apply - Fresher Salary:- 15k - 16k in-hand Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Omkar:- 8698879613 Perks and benefits competitive salary with unlimited Incentives

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0.0 - 4.0 years

0 - 3 Lacs

Hyderabad

Work from Office

*Hiring for Domestic Voice Process || 14k Take Home || Freshers || Hindi + English Mandatory || Location ||Hyderabad *Process: Voice process* *Required:*Hindi and English Speaking skills *Qualification:* Intermediate / Graduation. *Freshers* Good knowledge in to resolve the concerns of the customers through voice Strong communication and interpersonal skills *Package :- 14K Take Home* *Day Shifts* 6 days working 1 Rotational off *Benefits:* 2 Way cab *Immediate joiner* *Location:* Hyderabad (under 32KM Radius) *Interview (Walk-in) :* Hr, Assesment, Ops. If anyone intrested can drop me your Resume on WhatsApp : 9603440671 ( Tiya Hr recruiter)

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0.0 - 1.0 years

1 - 2 Lacs

Bengaluru

Hybrid

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

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1.0 - 6.0 years

1 - 3 Lacs

Chennai

Work from Office

Description: Tele sales / Tele Marketing NOTE : Kindly mention my name " Nivedha " in the entry form or interview form and give me the call once you reach the office. Location: Chennai, Tamil Nadu, India Experience: 1-6 years Preference: Female candidates Working Hours: General shift Job Description: Are you a dynamic and results-oriented individual with exceptional communication skills? We're seeking talented Telemarketing Executives to join our growing team at Casagrande Builder Pvt LTD! As a Telemarketing Executive, you will play a crucial role in generating leads, qualifying prospects, and building relationships with potential customers. You will be responsible for outbound calling, cold calling, and following up on leads to drive sales and achieve company targets. Key Responsibilities: Outbound calling to generate leads and qualify prospects Cold calling to potential customers Following up on leads to drive sales Building and maintaining strong relationships with customers Achieving monthly and quarterly sales targets Providing excellent customer service Required Skills: Excellent verbal and written communication skills Strong interpersonal and relationship-building skills Ability to work in a fast-paced, target-driven environment Persuasive and persuasive communication style Proficiency in using CRM software Preferred Qualifications: Experience in telemarketing or sales Knowledge of the real estate industry Join our team and enjoy a rewarding career with a leading real estate company! Interested Candidates are requested to share your updated resume to nivethapriya@casagrand.co.in and call 7418332502

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1.0 - 3.0 years

1 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

PROFILE :- CUSTOMER SUPPORT AND TELE SALES LOCATION :- NOIDA AND GURGAON SALARY :- UPTO 30K QUALIFICATIONS :- UG ( 6 MONTHS EXPERIENCE ) , GRADUATE WANT EXCELLENT COMMUNICATION SKILLS VARSHA VARSHNEY ( HR ) CONTACT NO. :- 9027619861

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0.0 - 2.0 years

0 - 2 Lacs

Noida

Work from Office

Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, B-148, Sector 10, Noida Salary: 21.7K CTC Languages Required: Kannada (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidate's welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer paid training to help you succeed from day one! How to Apply? WhatsApp your CV to HR Amit Latwal at 8006200310 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend who's looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR AMIT LATWAL 8006200310 iEnergizer A Leading BPO in Noida

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0.0 years

0 - 3 Lacs

Hyderabad

Work from Office

Hiring Freshers Customer Support (Voice) DAY SHIFT + 2-Way Cab Location : Pocharam, Hyderabad Shift : Day Rotational (Between 8 AM 8 PM) Work Days : 6 Days a Week | 1 Rotational Week Off Cab Facility : 2-Way Transport (within 35 KM radius) Role : Customer Support Executive – Voice Process Process Type : Inbound & Outbound Voice Support Employment Type : Full Time | On-site Experience : Freshers Only Qualification : Undergraduates / Graduates Languages Required : Fluent in English & Hindi Salary & Benefits : 14,000/- Take Home Salary Performance-Based Incentives 2-Way Cab Facility for Pickup & Drop (within 35 KM radius) Key Responsibilities : Handle inbound & outbound customer calls with professionalism Understand customer issues and provide accurate, effective solutions Escalate unresolved queries promptly Maintain proper documentation of customer interactions Deliver high-quality customer experience Why Join Us? Excellent opportunity for freshers to start a career in Customer Support Hassle-free 2-way transport Day Shift only – work-life balance guaranteed! Friendly work environment and professional growth path Interested? Apply Now! Contact HR – Nandini : +91 9705749568 join channel : https://whatsapp.com/channel/0029VbAksOd1XquSeki4al1S Immediate Joiners Preferred | Limited Positions Available

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0.0 - 5.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

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0.0 - 3.0 years

1 - 2 Lacs

Pune

Work from Office

- Good communication required Marathi & Hindi - Fixed day shift, Unlimited Incentives - HSC Freshers are welcomed, Immediate Joining - Age: 18 to 35 - Male & Female both can apply - Salary 12,200 + unlimited incentives Required Candidate profile Min qualification - HSC Fixed day shift Immediate Joining Unlimited Incentives Send CV / Call :- HR Dhanshree:- 9765799435

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0.0 - 5.0 years

1 - 3 Lacs

Pune

Work from Office

Profile - Bpo Voice Process - Telesales -Fresher Experience -work from office -immediate joiner -Salary : 12,200 in hand + Unlimited Incentive -Shift :- 9.30 To 6.30 Required Candidate profile -Qualification - 12th Pass/ Any graduate -Male & Female both can apply -Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Dhanshree:- 9765799435

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0.0 - 5.0 years

1 - 2 Lacs

Kota, Karauli, Bharatpur

Work from Office

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selections. Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp. Great opportunity.

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

-Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below- HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

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0.0 - 3.0 years

1 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Respond and resolve customer queries over calls, chat Provide solutions to the customers Call the leads provided by company and pitch our services Store data of every interaction Interact with customers Call/ WhatsApp HR Shivangi 9634855513 Required Candidate profile Excellent communication skills UG/ Freshers/ Grad Immediate joiner Rotational shifts Exp in customer support and sales will be preferred Perks and benefits Unlimited Incentives Performance Bonus Allowance

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0.0 - 5.0 years

1 - 2 Lacs

Tonk, Shahpura, Dausa

Work from Office

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selection, Great opportunity Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp.

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0.0 years

1 - 1 Lacs

Hyderabad

Work from Office

CUSTOMER SUPPORT - Day Shifts || Voice process || Hindi and Englidh Speaking || Hyd|| Job Title: Customer Support Voice Location: Hyderabad Experience: (Freshers Welcome) Salary : 14000 take home + incentives Job Highlights: Voice Process Shift : Day Shifts - 6 Days Working (1 Rotational Week Off) Excellent English and Hindi Communication Skills Required Undergradutaes / Graduates Hiring Process: 1. HR ROUND 2. AMCAT Round 3. Operations Round Interested? Share your updated resume via WhatsApp to: Sravani - 96032 49769 or else share your cv to Email id : sravani12axisservices@gmail.com Refer your friends & colleagues too!

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process:- Aditya Birla Finance For sales Process Requirement- Good comms required Salary- Upto 17,500k in hand + Unlimited Incentives Need min 3 months of any insurance exp Shift Timing: 9:30 AM 6:30 PM Rotational Off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round Apply Now Send your updated CV on WhatsApp Contact Person:- HR Neha: +91 91689 91284

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Bengaluru

Work from Office

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2020 to 2024 Telugu for Hyderabad Kannada for Bengaluru interested candidates send resumes to this number HR Simran- 6303419205 Perks and benefits ESI, PF and incentive available

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1.0 - 6.0 years

4 - 5 Lacs

Mumbai, Mumbai Suburban

Work from Office

We are hiring for Customer Support Executive for International Voice Process Rotational shift 5 days working 1 way cab facility undergraduate or graduate both can apply For Hsc with 6 months experience excellent communication HR Arti 9522754537

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

Remote

Hiring: Customer Support Voice Process (Work from Home) Job Type: Contractual Role (3 Months) Work Mode: Work from Home Base Location: Bangalore/Hyderabad Shifts: Rotational Day Shifts Working Days: 6 Days a Week | 1 Rotational Off Joiners: Immediate Joiners Only Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Voice Process Must be fluent in Hindi and English (both mandatory) Should be a graduate Mandatory Requirements: Personal laptop/desktop Stable Wi-Fi connection Proper power backup at home for uninterrupted work Compensation: CTC: 18,000 per month Take Home: Approx. 14,000 CONTACT Arshiya: 6301351158

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process - Outbound Process HSC/GRADUATES Fresher/Exprience Can Apply -Salary -15 k To 25 k -Rotational Day Shift -Rotational Weekl off. -Job Location- Navi Mumbai Required Candidate profile * Qualification: Min HSC To Any Graduate How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below HR Priyanka :-7875990932 Perks and benefits * Incentives and growth opportunities. *

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0.0 - 5.0 years

2 - 4 Lacs

Bhubaneswar, Kolkata, Chandigarh

Work from Office

Domestic Call Center / International bpo Hiring English Speaking Voice Process Working In Shifts Salary 14500 In hand 20K CTC up to 30K as Per Exp WhatsApp Cv 9876923878 Fill Up this Form For Call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile Customer Care Hiring Domestic bpo / International Call Center 14500 In hand CTC 20K Rotational Shift WhatsApp Cv 9876923878 Fill Up this Form for Call Back www.callcenterjobs.anejabusinessgroup.com Perks and benefits www.callcenterjobs.anejabusinessgroup.com

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai

Work from Office

Urgent Requirement in Kotak Mahindra Bank (Kyc Executive) Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate Age Criteria: 30 max Good Communication Skills Experience: Fresher Required Candidate profile Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range:17k to 19k + PF + Insurance More Detail Contact HR Mayuresh:- 9822643973 Perks and benefits incentives

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Exploring Domestic BPO Jobs in India

The domestic BPO (Business Process Outsourcing) market in India is a thriving industry that offers numerous job opportunities for individuals looking to start or advance their careers in the customer service and support sector. With the rise of e-commerce, technology, and service-based industries, the demand for skilled professionals in domestic BPO roles has been steadily increasing.

Top Hiring Locations in India

If you are looking to land a job in the domestic BPO sector in India, here are 5 major cities where companies are actively hiring for such roles:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The salary range for domestic BPO professionals in India varies depending on the level of experience and expertise. On average, entry-level positions may offer a salary between INR 2-3 lakhs per annum, while experienced professionals can earn anywhere between INR 5-10 lakhs per annum.

Career Path

In the domestic BPO industry, a typical career path may involve progressing from roles such as Customer Support Executive or Telecaller to Team Leader, Operations Manager, and eventually, Account Manager or Business Development Manager.

Related Skills

In addition to strong communication and interpersonal skills, professionals in domestic BPO roles may benefit from having skills in customer relationship management (CRM) software, data analysis, problem-solving, and team management.

Interview Questions

Here are 25 interview questions you may encounter when applying for domestic BPO roles:

  • What is BPO and how does it differ from KPO? (basic)
  • How do you handle irate customers over the phone? (medium)
  • What is your experience with using CRM software? (basic)
  • How do you prioritize your tasks in a fast-paced environment? (medium)
  • Can you give an example of a time when you successfully upsold a product or service to a customer? (medium)
  • How do you ensure data security and confidentiality in your role? (medium)
  • Describe a situation where you had to deal with a challenging customer. How did you handle it? (medium)
  • What are your strengths and weaknesses when it comes to customer service? (basic)
  • How do you stay updated on industry trends and changes in customer behavior? (medium)
  • Explain a time when you had to work under pressure to meet a tight deadline. (medium)
  • How do you handle multiple customer inquiries simultaneously? (medium)
  • What motivates you to provide excellent customer service? (basic)
  • How do you address a customer's concern if you don't have an immediate solution? (medium)
  • What strategies do you use to build rapport with customers over the phone? (medium)
  • Can you give an example of a time when you had to resolve a billing dispute with a customer? (medium)
  • How do you handle constructive feedback from supervisors or team leaders? (basic)
  • What measures do you take to ensure accuracy in data entry and documentation? (medium)
  • Describe a situation where you had to collaborate with team members to achieve a common goal. (medium)
  • How do you handle repetitive tasks or calls without losing enthusiasm? (medium)
  • What do you think are the key qualities of a successful customer service representative? (basic)
  • How do you adapt your communication style when interacting with different types of customers? (medium)
  • Can you explain a time when you had to de-escalate a tense situation with a customer? (medium)
  • How do you handle technical issues or system errors during a customer call? (medium)
  • What steps would you take to retain a dissatisfied customer and prevent churn? (medium)
  • How do you ensure compliance with company policies and procedures in your role? (medium)

Closing Remark

As you prepare for your journey into the domestic BPO job market in India, remember to showcase your skills, experience, and passion for delivering exceptional customer service. With the right mindset and preparation, you can confidently apply for roles and embark on a rewarding career in this dynamic industry. Good luck!

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