7702 Domestic Bpo Jobs

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0.0 - 3.0 years

2 - 4 Lacs

mohali

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HR Connect:Ms.Shubhi-+91-9045254122 (Kindly share the Resume over whatsapp) Note:- Candidates Worked with Teleperformance are not Eligible Job Description: We are looking for enthusiastic and customer-oriented individuals to join our team as International Customer Support Executives. In this role, you will be the primary point of contact for our international customers, providing excellent support and service through both voice. You will be responsible for resolving customer inquiries, and ensuring their satisfaction with our products and services. Responsibilities: Answer and resolve customer inquiries via Call in a timely and efficient manner. Provide accurate and up-to-date information ab...

Posted 4 hours ago

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0.0 - 3.0 years

2 - 2 Lacs

kolkata

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1.95 LPA + 3K Night shift allowance+ post training incentive based on process Night Shift Excellent communication Skills US English - Voice process, neutral accent. Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process

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0.0 - 4.0 years

2 - 3 Lacs

bengaluru

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Walkin interviews for Day Shift. Sal up to 25k Eng/Hindi Min qualification - PUC Experienced & freshers both can apply Call asap and get placed Daniya 8147958202 Kulsum 8971458202 Ruksar 8951958202 Owaiz 9108180134 Asma 9742626669 Perks and benefits PF, ESI, Quaterly bonus & Gratuity

Posted 5 hours ago

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0.0 - 2.0 years

1 - 3 Lacs

chennai

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CRM Handling calls, interact with customers and close the sales deals. Good English Communication and Tamil known. CSE Interact with customers over a call to understand the concerns and queries. Excellent English Communication must. Required Candidate profile CRM Any degree 2yrs experience in Telecalling/ Telecollection/ Telesales CSE 0 - 1yr experience, Freshers Any degree/ ITI/ Diploma/ 12th Interested share your resume, Rakshana HR 9159323933 Perks and benefits PF, ESI Attractive Incentives

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1.0 - 3.0 years

2 - 2 Lacs

chennai

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*12th/Diploma/Any graduate *Min 6 months experience is must *Tamil - 16500{female} *Tamil Male-18k TH *Hindi &Telugu-19k *Kannada & Malayalam -21K *Direct walk in *immediate joinee *work from office *chennai Call HR jeevitha-9940812026/8925733223 Required Candidate profile *Good English with atleast 6 months of experience required *Rotational Shift and Rotational Weekoff *Female day shift *Male rotational shift

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0.0 years

1 - 2 Lacs

chennai

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Handle inbound & outbound calls professionally Communicate clearly and confidently to drive sales and build customer relationships Achieve targets and handle pressure in a fast-paced environment Customer satisfaction through effective problem-solving Required Candidate profile Qualification:12th pass - Any Degree (2024 & 2025) Location: Chennai Freshers can apply Languages: Tamil, Hindi, Telugu, Malayalam and Kannada with Good English. Contact HR: ROHINI (8019319009) Perks and benefits PF,ESI & INCENTIVES

Posted 6 hours ago

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2.0 - 7.0 years

6 - 9 Lacs

jaipur

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Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, c...

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5.0 - 10.0 years

7 - 10 Lacs

mumbai

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Teleperformance Global services is looking for Voice Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to dat...

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0.0 years

1 - 2 Lacs

gurugram

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Job Title: Customer Support Executive Respond to customer queries via phone, accurate information. Maintain detailed and accurate records of customer interactions. Build and maintain strong relationships with customers Meet or exceed customer satisfaction and service quality goals. Qualifications and Skills: 0-1 years of experience in customer service or a related field. Excellent communication skills in English and Hindi (spoken and written). Strong problem-solving and interpersonal skills. Ability to handle challenging situations with patience and professionalism. Location: Gurgaon Salary: 12K CTC To 18k CTC per month (depend on interview or experience) Shift: Rotational Shift Working Days...

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0.0 - 2.0 years

1 - 2 Lacs

hyderabad

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Dear Candidate , We are hiring for General Insurance sector for the Position Tele Sales Officer. JOB DESCRIPTION :- Any Graduate(Fresher)/ UG-With Minimum 6months to 2 year Experience on papers Process: Outbound Process(Telesales Officer) Age: 18-28Years Languages: Hindi + English / Telugu + English Salary: 13000/- In hand Take-home(Fresher) & 16000/- In hand take-home for 1 year Experienced, For 3 years Experienced on papers:18000/- Takehome. Work Location: Abids- Hyderabad Shift: Purely Day shift(9:45am to 7pm) and Rotational 1 weekoff NOTE : If you are interested please attach your CV here for more information please contact Reach out Venkat -9912131801 /9381915039

Posted 7 hours ago

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram

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Dear Candidate, Paisabazaar is hiring for Sales Associate - Credit Cards for Patel Shadipur, Delhi location. Interested candidates can share their resume to @9667994002 or can mail to Himanshimoghey@paisabazaar.com Role Description: 1) Assisting customers in sales of a range of financial products on the phone. 2) Selling loans to the customers by explaining the features. 3) Tele calling will be in respective mother tongue. 4) Responsible for achievement of day to day activities. Requirements: 1) Minimum 12th pass & Above are eligible to apply. 2) Freshers / Experienced both are eligible to apply. 3) Good selling & negotiation skills. 4) Excellent communication skills in English and Hindi is ...

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1.0 - 3.0 years

3 - 4 Lacs

hyderabad

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Responsibilities: * Handle inbound calls, provide customer service * Meet daily/weekly call targets * Maintain high call quality and resolution rates * Make outbound calls to promote products/services Provident fund

Posted 8 hours ago

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0.0 - 3.0 years

2 - 3 Lacs

mohali, chandigarh, panchkula

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Day Shift , Chandigarh for Justdial Tele sales Calling CTC 18K to 23K Voice bpo job Sitting Job for females Walk-In Interviews SCF 19,Top Floor, Phase 11, Mohali Whats App CV 9878923978 7696517846 www.callcenterjobs.anejabusinessgroup.com Required Candidate profile We are Hiring for All Call Center and bpo Companies Based in Mohali And Chandigarh . Tele sales , bpo Voice Walk-In Interviews SCF 19,Top Floor, Phase 11, Mohali Whats App CV 9878923978 7696517846 Perks and benefits SCf 19 , Top Floor,Phase 11 Mohali 7696517846

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0.0 - 3.0 years

2 - 3 Lacs

bhubaneswar, kolkata, vadodara

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International Call Center / Domestic bpo Hiring for Kolkata working In Shifts 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv 9002942583 9877009427 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Services Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9002942583 9877009427 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

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1.0 - 5.0 years

2 - 2 Lacs

noida, new delhi

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# Hiring for sales executive - Salary 18-22k CTC Job Title - Sales Executive Location - Work From Office (Noida Office) Experience: Freshers can apply Calling Process: Ability to handle both Outbound and inbound calls on an everyday basis Follow communication scripts when handling different topics Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives Customer focus and adaptability to different personality types Eligibility Criteria Knowledge of spoken and written English is a MUST Strong phone and verbal communication skills, along with active listening undergraduate can apply Freshers can apply Benefits : Fixed 10Am -7 Pm Shift Trai...

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0.0 - 3.0 years

1 - 3 Lacs

gurugram

Work from Office

Greetings from IGT Solutions!! Hiring for Immediate Joiner at IGT Solutions - VoiceProcess| Customer Support | Gurugram Job Summary We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries. Job Description: - Graduate Freshers (No B-tech) or 6 Months experience mandatory 24*7 Rotational Shifts Good English...

Posted 9 hours ago

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0.0 - 1.0 years

0 - 1 Lacs

chennai

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*Job Title: Customer Service Executive (Inbound Calls - Tamil)* *Company:* ICCS *Location:* Tek Meadows Campus, Tower C, 3rd Floor, Rajiv Gandhi Salai, Chennai, Tamil Nadu 600119 *Job Description:* We are seeking a skilled Customer Service Executive to handle inbound calls in Tamil for our client. The successful candidate will provide excellent customer service, resolve customer queries, and ensure a positive customer experience. *Key Responsibilities:* - Handle inbound customer calls in Tamil. - Resolve customer queries and concerns in a timely and professional manner. - Provide accurate information about products/services. - Document customer interactions and feedback. *Requirements:* - Qu...

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0.0 - 1.0 years

1 - 2 Lacs

chennai

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*12th/Diploma/any graduate *Arrears accepted *Any one languages{Tamil/Telugu/Hindi/kannda/malayalam} *Day shift{9.30am-6.30pm} *sal-14000 TH 16000CTC *sunday off *Direct walk in *work from office *chennai call hr jeevitha-9940812026/8925733223}

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0.0 - 3.0 years

1 - 3 Lacs

mumbai suburban

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Role & responsibilities : 1. Answer Customer Queries professionally through all the service channels and provide information/resolution within the specified time. 2. Record and categorize all customer interactions. 3. Provide accurate information to customers regarding products/services offered by the company 4. Handle customer queries via Calls and Emails with empathy and professionalism. Preferred candidate profile : 1. HSC or any Graduate Fresher's. 2. Min 6 Months Customer Service Experience. 3. Good Communication Skill. 4. Age Upto 35

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad/ secunderabad, chennai

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. Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi/ Malayalam/ Kannada/ Tamil is required. Salary 12k to 17k Inhand Chennai/Hyderabad Call Nisha 9898014365 to apply . Required Candidate profile . Candidates should be comfortable to work from office. Graduation not Mandatory Salary- 12k-17k Inhand Call Nisha 9898014365 to apply . . .

Posted 10 hours ago

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0.0 - 4.0 years

2 - 2 Lacs

nagpur

Remote

MEGA OPPORTUNITY|| WORK FROM HOME || JOBS FOR ALL || NO SALES || NO TARGET || PURE CUSTOMER SUPPORT || IMMEDIATE JOINERS REQUIRED || VOICE PROCESS Hi Jobseekers, Greetings from ShiningStars ITPL ANY UNDERGADUATE FRESHER WITH EXCELLENT COMMUNICATION SKILLS CAN APPLY. YOU JUST NEED A LAPTOP WITH GOOD WIFI CONNCETION. Position: Customer Service Executive 6 Days Working | 1 Rotational Week Off CTC: 18000 CTC Quarterly Bonus | Growth Opportunities | Paid Training Location: PAN India (Remote Work From Home) Shifts: Rotational (including weekends) Experience: Freshers & Experienced All Are Welcome! System Requirements (Mandatory): Laptop/Desktop with i5 Processor or Above 8 GB RAM / Windows 10 Abov...

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0.0 - 4.0 years

2 - 3 Lacs

hyderabad

Work from Office

Hiring for Customer Support Looking for Immediate joiner only. Must have 6 months of experience. Graduate and above can apply. Location: Hyderabad Salary: Up to 2.8 LPA Must know Hindi & English. 5 days working work from office Contact: Hr Ganesh ( 9214095763 )

Posted 11 hours ago

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:-Bagic loan sales | Outbound sales | Office Work -Avg Communication Required -Immediate Joining. -Shift: 9.30 to 6.30 -Freshers & experience both can apply. -Salary: 16,000+ Unlimited Incentive Required Candidate profile Qualification:- HSC Pass Location:- Ghansoli, Navi Mumbai How to apply ? To schedule your interview, call or send your CV via WhatsApp/mail to: Contact Details:- HR Mahek Contact No:- 7559401618 Perks and benefits Work Hard, Earn More-Unlimited Incentives Offered!

Posted 11 hours ago

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- IDFC FIRST BANK -Outbound Process Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Need immediate joiner. Salary: 14,500 (In-Hand) + Incentives Rounds of Interviews:- HR round Operations round Required Candidate profile Qualification:- Hsc Pass and above Location: Majiwada, Thane (W) 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sneha - 9822643371 Perks and benefits Competitive Salary with Friendly work culture !

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- KOTAK BANK - Outbound Process Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sneha - 9822643371

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Exploring Domestic BPO Jobs in India

The domestic BPO (Business Process Outsourcing) market in India is a thriving industry that offers numerous job opportunities for individuals looking to start or advance their careers in the customer service and support sector. With the rise of e-commerce, technology, and service-based industries, the demand for skilled professionals in domestic BPO roles has been steadily increasing.

Top Hiring Locations in India

If you are looking to land a job in the domestic BPO sector in India, here are 5 major cities where companies are actively hiring for such roles:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The salary range for domestic BPO professionals in India varies depending on the level of experience and expertise. On average, entry-level positions may offer a salary between INR 2-3 lakhs per annum, while experienced professionals can earn anywhere between INR 5-10 lakhs per annum.

Career Path

In the domestic BPO industry, a typical career path may involve progressing from roles such as Customer Support Executive or Telecaller to Team Leader, Operations Manager, and eventually, Account Manager or Business Development Manager.

Related Skills

In addition to strong communication and interpersonal skills, professionals in domestic BPO roles may benefit from having skills in customer relationship management (CRM) software, data analysis, problem-solving, and team management.

Interview Questions

Here are 25 interview questions you may encounter when applying for domestic BPO roles:

  • What is BPO and how does it differ from KPO? (basic)
  • How do you handle irate customers over the phone? (medium)
  • What is your experience with using CRM software? (basic)
  • How do you prioritize your tasks in a fast-paced environment? (medium)
  • Can you give an example of a time when you successfully upsold a product or service to a customer? (medium)
  • How do you ensure data security and confidentiality in your role? (medium)
  • Describe a situation where you had to deal with a challenging customer. How did you handle it? (medium)
  • What are your strengths and weaknesses when it comes to customer service? (basic)
  • How do you stay updated on industry trends and changes in customer behavior? (medium)
  • Explain a time when you had to work under pressure to meet a tight deadline. (medium)
  • How do you handle multiple customer inquiries simultaneously? (medium)
  • What motivates you to provide excellent customer service? (basic)
  • How do you address a customer's concern if you don't have an immediate solution? (medium)
  • What strategies do you use to build rapport with customers over the phone? (medium)
  • Can you give an example of a time when you had to resolve a billing dispute with a customer? (medium)
  • How do you handle constructive feedback from supervisors or team leaders? (basic)
  • What measures do you take to ensure accuracy in data entry and documentation? (medium)
  • Describe a situation where you had to collaborate with team members to achieve a common goal. (medium)
  • How do you handle repetitive tasks or calls without losing enthusiasm? (medium)
  • What do you think are the key qualities of a successful customer service representative? (basic)
  • How do you adapt your communication style when interacting with different types of customers? (medium)
  • Can you explain a time when you had to de-escalate a tense situation with a customer? (medium)
  • How do you handle technical issues or system errors during a customer call? (medium)
  • What steps would you take to retain a dissatisfied customer and prevent churn? (medium)
  • How do you ensure compliance with company policies and procedures in your role? (medium)

Closing Remark

As you prepare for your journey into the domestic BPO job market in India, remember to showcase your skills, experience, and passion for delivering exceptional customer service. With the right mindset and preparation, you can confidently apply for roles and embark on a rewarding career in this dynamic industry. Good luck!

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