1788 Customer Support Jobs

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Team Leader - Service
Policybazaar

5.0 - 10.0 years

5 - 7 Lacs

Hyderabad, Mumbai (all areas)

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Position: Team Leader - Service About Policybazaar: As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. About the Job The Team Leader - Customer Service is responsible for overseeing the daily operations of a customer service team, ensuring the timely delivery of services according to SLAs, and maintaining high levels of both employee and customer satisfaction. Roles and Responsibilities: Manage the seamless op...

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Immediate Hiring For CIBIL DA - (Inbound Voice Process)
Teleperformance (TP)

0.0 - 3.0 years

1 - 4 Lacs

Mumbai, Thane, Navi mumbai

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Process: CIBIL DA Inbound Process - Customer Service -Graduate Mandatory -Min. 6 months of Calling exp. mandatory -Age: Upto 35 years -Shift: 9:30AM - 6:30PM | Sunday Off -Salary: 25k In-Hand | 30k CTC -Interview Process:HR / Operations / Client Required Candidate profile Eligibility:Min HSC Pass Good Communication Required Age: Up to 35 years Location: Wagle Estate, Thane More Detail Call: HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

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Hiring For International Voice Process
Sutherland

0.0 - 1.0 years

0 Lacs

Chennai

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Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by January. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts . Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floo...

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Sutherland Hiring For Technical Support Role - Voice Process
Sutherland

0.0 - 5.0 years

2 - 3 Lacs

Chennai

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Greetings from Sutherland! We are hiring candidates for an International Voice Support process. Job Criteria: 1) Immediate joiners required. Should be available to join us in the month of January, 2026. 2) Excellent verbal communication skills 3) Freshers or candidates with minimum 6 months experience in an international voice process (tech knowledge required) 4) Ability to handle real-time voice calls Shift Timings and offs: 5-day work week with rotational night shifts and 2 days off Additional Information: Work from office Two-way cab facility available up to 25km radius from office, based on shift timings Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalath...

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Immediate Hiring For Non-Voice Customer Support(Email & Chat)
The Job Factory

1.0 - 4.0 years

2 - 4 Lacs

Bengaluru

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Greetings from The Job Factory !!! We are looking for Non-Voice Customer Support Executives with minimum 1 year of experience who are eager to join a reputed MNC for Chat and Email Support . For More Details Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM Job Description: Handle customer queries through email and chat support Provide accurate, timely, and professional responses Resolve customer issues while maintaining quality standards Document customer interactions properly Skills Required: Graduate in any discipline Minimum 1 year experience in BPO customer service (Voice or Non-Voice) Excellent written English ...

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Digital Officer - Virtual Relationship Manager
Teleperformance (TP)

1.0 - 5.0 years

0 Lacs

Ahmedabad

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General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

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Team Leader - Operations
Teleperformance (TP)

2.0 - 6.0 years

0 Lacs

Mohali

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General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

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0.0 - 4.0 years

0 Lacs

Gurugram

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Roles and Responsibility Manage and oversee the implementation of short-term activities within the team. Provide technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers, production, and distribution departments related to specific customer orders. Analyze and resolve customer issues typically performed in an office environment. Supervise work of less experienced professionals, providing professional expertise and taking responsibility for the end-product. Deliver high-quality results according to set principles and standards. Job Requirements Comprehensive knowledge of content management and international operations. Excellent communic...

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Customer Support Executive
Teleperformance (TP)

1.0 - 6.0 years

0 Lacs

Mohali

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Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex customer issues. Develop and maintain thorough knowledge of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Consistently meet or exceed performance metrics, such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and manage multiple interactions simultaneously. Strong problem-...

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Customer Support Executive
Teleperformance (TP)

1.0 - 6.0 years

0 Lacs

Gurugram

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We are looking for a highly skilled and experienced Customer Support Executive to join our team in Hyderabad. The ideal candidate will have 1-6 years of experience in customer support, with excellent communication and problem-solving skills. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to resolve customer issues. Maintain high product knowledge to effectively support customers. Meet performance targets and quality standards. Job Requirements Excellent communication and in...

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Customer Support Executive | International
Teleperformance (TP)

0.0 - 3.0 years

0 Lacs

Gurugram

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with internal teams to address complaints and concerns. Develop and maintain knowledge of products and services. Meet performance targets and quality standards. Build strong relationships with customers to enhance satisfaction. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to adapt to changing situati...

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Customer Support Executive
Teleperformance (TP)

0.0 - 3.0 years

0 Lacs

Chennai

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We are looking for a highly skilled and experienced Customer Support Executive to join our team in the domestic sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics and quality standards. Job Requirements Excel...

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Customer Support Executive
Teleperformance (TP)

0.0 - 3.0 years

0 Lacs

Jaipur

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applicati...

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Customer Support Executive
Teleperformance (TP)

1.0 - 6.0 years

0 Lacs

Rupa, Mumbai

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We are looking for a highly skilled and experienced Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in customer support, with excellent communication and problem-solving skills. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Consistently meet or exceed performance metrics, such as fi...

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Customer Support Executive
Teleperformance (TP)

1.0 - 6.0 years

0 Lacs

Mumbai, Thane

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We are looking for a highly skilled and experienced Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in customer support, with excellent communication and problem-solving skills. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to resolve customer issues. Maintain high product knowledge to effectively support customers. Meet performance targets and quality standards. Job Requirements Excellent communication and in...

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Customer Support Executive
Teleperformance (TP)

0.0 - 3.0 years

0 Lacs

Mumbai, Bhayandar

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We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Executive in the domestic sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. J...

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Team Leader- Operations
Teleperformance (TP)

2.0 - 7.0 years

0 Lacs

Mumbai, Thane

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We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-7 years of experience in a similar role, with a strong background in customer service and operations management. Roles and Responsibility Manage and supervise a team of customer support representatives to ensure excellent customer service. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and implement changes to improve customer satisfaction. Collaborate with other teams to resolve complex customer issues. Train and coach team members to enhance their skills and performance. Monitor and report on...

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Team Leader- Operations
Teleperformance (TP)

2.0 - 7.0 years

0 Lacs

Bengaluru, Hebbal

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We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2 to 7 years of experience in a similar role, with a strong background in customer service and operations management. Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and implement changes to enhance the overall customer experience. Collaborate with other teams to resolve complex issues and improve overall performance. Train and coach team members to enhance their skills...

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Team Leader- Operations|Domestic
Teleperformance (TP)

2.0 - 5.0 years

0 Lacs

Kolkata

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Roles and Responsibility Manage and lead a team of customer support representatives to achieve high levels of customer satisfaction. Develop and implement process improvements to increase efficiency and productivity. Provide coaching and training to team members to enhance their skills and performance. Monitor and analyze customer feedback to identify areas for improvement. Collaborate with other teams to resolve complex customer issues and improve overall customer experience. Ensure compliance with company policies and procedures. Job Requirements Proven experience as a Team Leader or Manager in a customer-facing environment. Strong knowledge of customer service principles and practices. Ex...

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2.0 - 5.0 years

0 Lacs

Mumbai, Thane

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Roles and Responsibility Manage and maintain accurate and up-to-date records and databases. Analyze and interpret complex data sets to identify trends and patterns. Develop and implement effective data management processes and procedures. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service and support to internal stakeholders. Utilize advanced analytical and problem-solving skills to drive business growth. Job Requirements Strong understanding of data analysis, reporting, and customer service principles. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong ...

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Customer Support Executive - Language
Teleperformance (TP)

0.0 - 2.0 years

0 Lacs

Gurugram

Work from Office

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

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Digital Marketing Executive
Teleperformance (TP)

0.0 - 3.0 years

0 Lacs

Gurugram

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General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

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2.0 - 5.0 years

0 Lacs

Bengaluru

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We are looking for a highly skilled and experienced Team Lead to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with a strong background in customer service and team management. Roles and Responsibility Manage and lead a team of customer support representatives to achieve high levels of customer satisfaction. Develop and implement effective training programs to enhance team performance and productivity. Monitor and evaluate team member performance, providing coaching and feedback as needed. Collaborate with other departments to ensure seamless operations and resolve customer complaints. Analyze customer feedback and suggest improvements t...

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BGV - International Professional
Teleperformance (TP)

2.0 - 7.0 years

0 Lacs

Thane

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We are looking for a highly skilled and experienced professional to join our team as an External Hiring|BGV|International| . The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and be able to work effectively in a fast-paced environment. Roles and Responsibility Manage and resolve customer complaints professionally. Provide excellent customer service through various channels. Collaborate with internal teams to improve overall customer experience. Analyze customer feedback to identify areas for improvement. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Job Requirements Minimu...

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Team Leader- Operations
Teleperformance (TP)

2.0 - 5.0 years

0 Lacs

Mohali

Work from Office

We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with excellent leadership and communication skills. Roles and Responsibility Manage and supervise a team of customer support representatives to achieve high levels of customer satisfaction. Develop and implement process improvements to increase efficiency and productivity. Provide coaching and training to team members to enhance their skills and performance. Monitor and analyze customer feedback to identify areas for improvement. Collaborate with other teams to resolve complex customer issues and improve overall cus...

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Exploring Customer Support Jobs in India

India has a thriving customer support job market, with a high demand for skilled professionals in this field. Customer support roles are essential in various industries, including technology, e-commerce, and telecommunications. If you are considering a career in customer support in India, here is a comprehensive guide to help you navigate the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Mumbai
  4. Delhi NCR
  5. Chennai

Average Salary Range

The average salary range for customer support professionals in India varies based on experience and location. Entry-level positions typically start at ₹2-4 lakhs per annum, while experienced professionals can earn upwards of ₹8-12 lakhs per annum.

Career Path

Career progression in customer support typically follows a path from Customer Support Executive to Senior Customer Support Executive, Team Lead, Customer Support Manager, and eventually Customer Support Director.

Related Skills

In addition to strong communication and problem-solving skills, customer support professionals in India are often expected to have knowledge of CRM tools, technical troubleshooting abilities, and multilingual proficiency.

Interview Questions

  • How would you handle a difficult customer complaint? (basic)
  • Can you explain the difference between customer service and customer support? (basic)
  • How do you prioritize and manage your workload during peak call times? (medium)
  • Have you ever dealt with a language barrier in a customer support scenario? How did you handle it? (medium)
  • Describe a situation where you went above and beyond to assist a customer. (medium)
  • How do you stay updated on product knowledge and industry trends? (advanced)
  • Can you walk us through a time when you had to de-escalate a tense situation with a customer? (advanced)
  • What metrics do you think are important to measure customer support effectiveness? (advanced)

Closing Remark

As you prepare for customer support job interviews in India, remember to showcase your communication skills, empathy, and problem-solving abilities. With the right preparation and confidence, you can land a rewarding career in this dynamic field. Good luck!

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