474 Customer Support Jobs

Role Overview: As a Workday Talent Functional Expert at PwC, you will be responsible for supporting the configuration, management, and optimization of the Workday Talent module. You will play a key role in maintaining Workday Talent module configuration for large territories, supporting talent and performance review processes, and providing expert solutions to resolve complex issues related to Workday functionalities. Key Responsibilities: - Manage and maintain the Workday Talent module configuration, tenant setup, and business process definitions. - Configure key elements such as career profiles, development plans, feedback, goals, succession planning, performance improvement plans, and tal...

As an Incident Management & Customer Support Specialist at our company, you will play a crucial role in managing and resolving incidents related to ATM services. Your responsibilities will include monitoring incidents, troubleshooting and resolving reported issues, escalating complex incidents to technical teams, tracking incident lifecycle, and creating and managing support tickets. You will be required to provide exceptional customer service across multiple channels such as phone, chat, and email, while ensuring accurate documentation of interactions and resolutions. Key Responsibilities: - Monitor, identify, and respond to incidents related to ATM services in a timely manner. - Perform in...

RESPONSIBILITIES: A Chat & Email Support Executive is responsible for providing real-time support to international customers via live chat. They must have excellent written English skills and basic computer knowledge . The role involves resolving customer queries and ensuring customer satisfaction. This position handles support through live chat and email channels. Eligibility : 12th Pass, Diploma, or Graduate. 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction

We're hiring a Customer Care Executive to join our team in a voice process role. This is an excellent opportunity for a fresh graduate or someone with up to three years of calling experience. Your primary responsibility will be to handle customer inquiries, providing support and ensuring a positive experience. This is a day-shift position with a salary range of ?21,000 to ?30,000 CTC. Key Responsibilities Customer Support : Handle customer calls and inquiries, addressing their concerns and providing information. Problem Resolution : Listen to customer issues and provide effective solutions to ensure satisfaction. Communication : Use your strong communication skills to interact with customers...

You are being hired as a Customer Support Representative for an international process with specialization in Voice and Collections. Your main responsibilities will include: - Handling inbound and outbound calls for an international process, focusing on collections. - Managing both B2B (Business-to-Business) and B2C (Business-to-Consumer) collection efforts. - Providing exceptional customer support while effectively resolving collection-related inquiries. - Collaborating with the team to meet collection targets and service standards. Qualifications required for this role include: - Minimum of 1 year of international experience, specifically in collections (B2B, B2C) and voice process. Please ...

Hiring for International Voice Process Min 2 yrs exp After graduation Salary upto 7lpa Location Pune (Hinjewadi) Grad only Rotational Shifts & offs 5 days working Both side cabs Excellent communication required Contact 8920254429 Deepanshi deepanshi.imaginators@gmail.com

Hi Job Seekers, We are looking for enthusiastic and customer-focused Customer Service Executives to join our Support Team at our Lucknow, Noida and Gurugram locations. Please Note : Kindly go through the below JOB Description, and apply only if you meet the basic requirement. Eligibility Criteria Any 12th pass / Graduate / Fresher / Experienced all can apply Good written communication skills in English Basic computer knowledge and typing skills Willingness to work 6 days a week Flexible to work in shifts, if required Freshers and experienced candidates both can apply What We Offer Salary package: Freshers- Upto 1.75 -2 LPA / Experience -Upto 3 LPA Growth and learning opportunities Friendly a...

Outbound Voice Process - WFO Role : Handling outbound calls with business clients. Generating leads. Ability to understand and explain products. *NEED IMMEDIATE JOINERS* Job Description : 6 days working & 1 day rotational off. 9 hours working during 10 am to 11 pm. Graduation is mandatory. Freshers can also apply. Minimum 6 months of B2B sales experience preferred. Salary Structure: Graduate + Fresher - 21k CTC & 16k inhand Graduate + 6 months experience (B2B sales exp) - 23k CTC & 18k inahnd Graduate + ! year experience (B2B sales exp) - 25k CTC & 20k inhand. Interested candidates can share CV at 7005140087 (HR Rishabh)

As a Remote Customer Support Representative at the Confidential organization, your primary responsibility will be handling customer interactions related to airline bookings, hotel reservations, cruise line services, and travel back-office operations. You will be utilizing the Sabre tool and other ticketing systems to assist customers via calls, emails, chats, or booking systems. The successful candidate for this role will possess excellent communication skills and the ability to work independently in a remote setting. Key Responsibilities: - Handle customer interactions related to airline bookings, hotel reservations, cruise line services, and travel back-office operations - Utilize the Sabr...

You will be responsible for handling Tamil, Telugu, Malayalam, Hindi, and Kannada voice processes for telecollection, telesales, and customer support roles in different locations in Chennai. - Required Candidate Profile: - Any Graduate or Diploma holder - Good communication skills - Immediate joiners preferred The company offers Employee State Insurance (ESI), Provident Fund (PF), and incentives as perks and benefits. You will be responsible for handling Tamil, Telugu, Malayalam, Hindi, and Kannada voice processes for telecollection, telesales, and customer support roles in different locations in Chennai. - Required Candidate Profile: - Any Graduate or Diploma holder - Good communication ski...

As a Customer Support Representative for a US-based Travel & Hospitality client, you will be responsible for handling customer interactions related to airline bookings, hotel reservations, cruise line services, and travel back-office operations through voice and/or non-voice channels. Your work schedule will require you to be available between 6:00 PM IST to 6:00 AM IST, aligning with US business hours. You will receive a payout of Rs 160 per hour for voice process tasks. **Key Responsibilities:** - Utilize the Sabre tool and/or any form of ticketing tool - Handle customer interactions via calls, emails, chats, or booking systems - Assist with airline, hotel, and cruise bookings, modificatio...

We are seeking a Technical Support Lead to oversee our support team in India. The ideal candidate will have 1-6 years of experience in technical support, with a strong background in troubleshooting and problem resolution. This role requires excellent communication skills and the ability to lead a team in delivering high-quality support to our customers. Responsibilities Lead the technical support team to provide exceptional service to customers. Troubleshoot and resolve technical issues reported by customers in a timely manner. Develop and implement support processes and procedures to improve team efficiency. Train and mentor team members on technical support best practices and tools. Collab...

As a Jr. Customer Support Analyst at NIQ, your role will involve maintaining and enhancing customer relationships, ensuring efficient handling of customer deliverables and queries using proprietary NielsenIQ platforms. You will focus on providing quality deliverables, utilizing CSO/ MSD for task management, and resolving customer requests to enhance the overall customer experience. **Key Responsibilities:** - Execute, monitor, and improve delivery management and service-related tasks such as report generation, database management, and data quality checks. - Serve as an expert on NIQ processes and methodologies, actively contributing to enhancing deliverables' quality and efficiency. - Delive...

As a Customer Support Analyst at NielsenIQ, your primary responsibility will be to maintain and enhance customer relationships by addressing customer deliverables and queries efficiently through NielsenIQ proprietary platforms. You will focus on providing quality deliverables, utilizing CSO/ MSD for task triaging, and resolving customer requests to ensure a satisfactory customer experience. **Key Responsibilities:** - Execute, monitor, and continuously improve delivery management and service-related tasks such as snapshot delivery and quality query resolution. - Become an expert on NielsenIQ processes and methodologies, actively contributing to improving deliverables' quality and efficiency....

BAJAJ Process - BPO Voice Process Marathi /Hindi & Basic English Communication. Handling Inbound And Outbound calls Freshers/Exp both can apply. Fixed Day Shift Salary: 14,000 + Unlimited Incentives Regional Lang.Salary UpTo 16,000 Required Candidate profile Qualification: HSC And Above Location: Chandan Nagar, Pune, 411041 Apply Now, To schedule your interview send your CV through WhatsApp Or Call Contact: HR Sanika - 7030023279 Perks and benefits Good salary with unlimited incentive

Greetings!!! Vijaya Diagnostic Centre is having vacancies for CRM (Call Centre) at our Ameerpet Branch Location: Ameerpet, Hyderabad Position Type: Contractual Qualification: Intermediate to PG Role Overview: Handle inbound & outbound voice calls Must speak: English, Hindi & Telugu (or) English, Hindi & Bengali Shift & Schedule: Shifts between 6 AM - 10 PM (rotational) No Night Shift Address: 4th Floor, Amrutha Business Complex, Opp. Lal Bungalow, Divyashakti Apartments, Ameerpet, Hyderabad, Telangana 50001

Hi Jobseekers, Greetings from Shiningstars ITPL We are hiring for CUSTOMER SERVICE EXECUTIVE at HYDERABAD Salary- Upto 3 LPA (Depend upon communicaton and experience ) Working Condition:- 5/6working days Rotational off Rotational shift Both way cab CANDIDATE MUST BE EXCELLENT IN ENGLISH COMMUNICATION Any Undergraduate/Graduate/ Fresher/Experienced all can apply Key Responsibilities: Engage with potential customers via phone, email, or chat to uderstand their needs and present relevant products/services. Convert leads into sales through persuasive communication and relationship-building. Meet or exceed weekly/monthly sales targets and KPIs. Maintain accurate records of interactions and sales ...

Hi Job Seekers, Greetings from Shiningstars ITPL We are looking for enthusiastic and customer-focused Customer Service Executives and Sales Executive to join our Support Team at Lucknow Location. Eligibility Criteria Graduate / Undergraduate all can apply Good written communication skills in English Basic computer knowledge and typing skills Willingness to work 6 days a week Flexible to work in shifts, if required Freshers and experienced candidates both can apply What We Offer Salary package : Freshers- Upto 1.75 LPA / Experience -Upto 3 LPA Growth and learning opportunities Friendly and professional work environment Training will be paid. Key Responsibilities Handle customer queries and co...

Teleperformance is hiring for Noida !!!! Process : International Voice Language : Excellent English communication skills Qualification : Undergraduates with minimum 6 months BPO experience / Graduate freshers Shift timings and week offs : Rotational Total number of working days : 5 Total number of week offs : 2 Salary details : Fresher = 24k in hand, 28k ctc 6-12 months = 26k in hand, 30k ctc 12-24 months = 27k in hand, 31k ctc 24 months + = 34k ctc, 30k in hand Rounds of Interviews : HR Round AMCAT - 70, B2 Ops Round Note : Candidates should be extremely fluent in English language Interested candidates can reach out by mentioning keyword "NOIDA International Voice" to below mentioned detail...

Gurgaon based BPO is hiring for International Customer Service Voice Process any graduate with or without experience. can apply, salary upto - Rs.32000 inhand + incentives, both sides cab provided, 5 days a week working. call priya - 9266536764

As an Assistant Manager US Operations (Ocean Imports) working in Chennai on a night shift from 6:00 PM to 3:00 AM (Monday to Friday) with 8+ years of experience, your role is crucial in managing end-to-end ocean import operations and leading the customer support function for US clients. Your responsibilities include: - Managing end-to-end Ocean Import operations such as documentation, booking, shipment tracking, and delivery coordination - Ensuring compliance with company policies, procedures, and freight forwarding regulations - Supervising and guiding the operations team to achieve service excellence - Acting as the primary point of contact for US customers for operational queries and issu...

URGENT HIRING | IMMEDIATE JOINERS Medical Records Retrieval / International Voice Process LIMITED OPENINGS APPLY NOW! Access Healthcare is actively hiring Freshers & Experienced candidates for International Voice Medical Records Retrieval . If you have strong English communication skills and are ready for US Night Shifts , this is your chance to enter the US Healthcare industry ! You'll interact directly with US hospitals, clinics, and physician offices to retrieve critical medical records playing a key role in the healthcare revenue cycle. FRESHERS START YOUR CAREER HERE! No healthcare experience? No problem. We train you! What We're Looking For Any graduate / undergraduate with excellent E...

URGENT HIRING | IMMEDIATE JOINERS Medical Records Retrieval / International Voice Process LIMITED OPENINGS APPLY NOW! Access Healthcare is actively hiring Freshers & Experienced candidates for International Voice Medical Records Retrieval . If you have strong English communication skills and are ready for US Night Shifts , this is your chance to enter the US Healthcare industry ! You'll interact directly with US hospitals, clinics, and physician offices to retrieve critical medical records playing a key role in the healthcare revenue cycle. FRESHERS START YOUR CAREER HERE! No healthcare experience? No problem. We train you! What We're Looking For Any graduate / undergraduate with excellent E...

Access Health Care Hiring Job description We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary...

Access Health Care Hiring Job description We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary...