Jobs
Interviews

20954 Customer Support Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 3.0 years

0 - 0 Lacs

pune

On-site

Designation: Advisor / Customer Success Advisor Process: Inbound / Outbound (Voice Process) Location: Pune, Maharashtra About the Role: We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams For Voice Process. Whether you're a fresher or an experienced professional, if you have excellent communication skills and a passion for customer service, we'd love to hear from you! Position: Sales / Insurance Advisory / Customer Support Roles and responsibilities: working effectively in a fast-paced environment Using assigned software and tools to manage customer interactions and data Adhering to company policies and procedures Maintaining a professional and courteous demeanor at all times Providing information about insurance products Processing insurance applications or claims Answering customer questions about insurance policies Handling inbound and outbound calls (depending on LOB) Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information Providing accurate and timely information to customers Troubleshooting problems and guiding customers through solutions Maintaining records of customer interactions Escalating unresolved issues to the appropriate department interested candidates please email your resume to jobb.spring@gmail.com

Posted Just now

Apply

0.0 - 1.0 years

0 - 0 Lacs

chennai

On-site

Hiring Telecalling/BPO Freshers and 1-2 years experienced in Chennai Looking for enthusiastic freshers and 1-2 years experienced for telecalling roles. Location: Chennai Languages: Hindi, Malayalam, Telugu, Tamil Kannada, English (Any is must) Salary: 12,00018,000 Day shift/Rotational available Immediate Joining Interested Send me details Contact: 78239 07361

Posted 2 hours ago

Apply

1.0 - 6.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 28K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Begumpet for Domestic & International For Hi Tech City English / Telugu / Hindi required Perks and benefits Plus other benefits as applicable Two way cab

Posted 4 hours ago

Apply

0.0 - 2.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

Fluent in Hindi / Tamil / Kannada / English (any one + basic English) Undergraduates & Graduates can apply Freshers & Experienced both welcome Basic computer and typing skills Job Highlights: Domestic Banking Customer Support Inbound/Outbound Voice Process Attractive Salary + Monthly Incentives Training & Career Growth Opportunities 6-day work week | Day Shifts (Rotational Offs)

Posted 5 hours ago

Apply

0.0 - 3.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

Customer Support / Domestic Voice Process Rotational Shifts (Day/Night) Attractive Salary + Incentives Training Provided Eligibility: Good communication skills in English & Hindi Basic computer knowledge Willingness to work in shifts Positive attitude & customer-centric approach

Posted 6 hours ago

Apply

0.0 - 4.0 years

1 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Customer Service Agent Exciting Career Opportunity! Customer Service, Customer Support, and Customer Satisfaction skills Strong Customer Experience skills Excellent verbal and written communication skills Required Candidate profile Qualification - Any Graduation Fluent English Strong verbal & written communication skills Customer-First Mindset A proactive and problem-solving approach

Posted 6 hours ago

Apply

1.0 - 2.0 years

1 - 2 Lacs

Noida, Uttar Pradesh, India

On-site

Description and Requirements Role & responsibilities Looking for people with good sales experience in International BPO. Performing outbound calling with best customer service experience to new and existing wireline residential customers offering telecommunication products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customer orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred candidate profile Qualification : 10 + 2, Any Graduate International BPO Experience required In International sales Work Experience Minimum 1 Year experience in Inbound sales, Outbound sales, Cross Selling (International BPO Only) Excellent communication in English. Comfortable with graveyard shifts. Perks and benefits Medicare Facilities. Salary upto 4.75 Lpa. Both side cab facilities. Additional Job Description Looking for people with good sales experience in International BPO.

Posted 6 hours ago

Apply

1.0 - 2.0 years

1 - 2 Lacs

Noida, Uttar Pradesh, India

On-site

Description and Requirements Role & responsibilities 1. Analyze and solve medical transcription queries 2. The primary responsibility is to transcribe audio recordings of medical dictations into written reports. 3. Type out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon 4. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 5. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while resolving the queries. Preferred candidate profile 1. Should possess good verbal and written communication skill. 2. Should be customer oriented and team 3. Proven 1 year work experience as a US Healthcare or similar role 4. Ability to transcribe accurately 5. In-depth knowledge of medical terminology and jargon 6. Candidate should be okay with Work from Office role. 7. Should be comfortable with night shifts. Perks and benefits 1. Annual Package would be 3.43 LPA 2. Pick and Drop facilities. 3. Medicare Facility(free online consultation with Doc)

Posted 6 hours ago

Apply

0.0 years

0 - 1 Lacs

Noida, Uttar Pradesh, India

On-site

Role & Responsibilities Performing Inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices.

Posted 6 hours ago

Apply

1.0 - 4.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

Scorelabs Hiring for Non-Voice process Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Should Have a Minimum 1 Year Of Experience in Only Chat process Should have good communication skills Responding promptly to customer enquiries.

Posted 6 hours ago

Apply

1.0 - 3.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

Scorelabs Hiring for Non-Voice process & Telecaller Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Should Have a Minimum 1 Year Of Experience in Chat / Mail process Any Graduate Should have good communication skills Responding promptly to customer inquiries.

Posted 8 hours ago

Apply

3.0 - 7.0 years

3 - 6 Lacs

Hyderabad, Telangana, India

On-site

We're looking for a Field Service Engineer with a focus on Chromatography to handle all on-site installation, qualification, repair, and preventive maintenance activities. The ideal candidate will be responsible for delivering an excellent customer experience, which is key to improving customer satisfaction and retention. This role requires strong technical skills, a talent for troubleshooting, and a commitment to building positive relationships with our customers. Main Responsibilities & Tasks Provide service and customer support during field visits and in-house dispatches. Manage all on-site installation, qualification, repair, and preventive maintenance tasks. Handle various systems, including LPLC and HPLC product segments; experience in overall chromatography is a plus. Diagnose errors and technical problems to determine the proper solutions. Produce timely and detailed service reports, ensuring all documentation is accurate and complete. Comprehend customer requirements and make appropriate recommendations or briefings. Operate a vehicle safely and use field automation systems for daily tasks. Work collaboratively with the technical team and share information across the organization. Build positive and lasting relationships with customers. Qualifications An engineering degree in Chemistry, Electronics, Electrical, Instrumentation , or a similar field. Proven field service experience . Skills The ability to troubleshoot, test, repair, and service technical equipment. Excellent communication skills , both spoken and written. High customer orientation and a strong team spirit. The ability to work flexible shifts and adapt to changing work schedules. Familiarity with mobile tools and applications.

Posted 8 hours ago

Apply

2.0 - 5.0 years

3 - 6 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a skilled Chromatography System Service Engineer to handle all service, troubleshooting, and maintenance activities for our systems. The ideal candidate will have hands-on experience with analytical instruments and a strong understanding of chromatographic techniques. This role is perfect for a professional who can ensure the reliability and functionality of critical equipment, particularly within industries such as pharmaceuticals and biotech, and is dedicated to delivering high-quality technical support to our customers. Main Responsibilities & Tasks Perform hands-on servicing, troubleshooting, and maintenance of chromatography systems . Perform calibration and validation of chromatography equipment, ensuring accuracy and compliance. Diagnose technical issues and determine effective solutions. Provide on-site service and support to customers. Ensure all work adheres to industry standards and regulations, including GMP, GLP, and FDA . Collaborate with teams to share technical knowledge and improve service delivery. Qualifications Bachelor's degree in Electrical Engineering, Instrumentation, Biochemical Engineering , or a related field. Relevant experience in industries such as manufacturing, pharmaceuticals, automotive, or food processing . Experience with software and automation systems used in chromatography. Skills Strong understanding of chromatographic techniques . Knowledge of analytical instruments, pumps, detectors, and fluidic systems. Strong problem-solving and analytical skills . Excellent communication skills for customer interaction and technical support. The ability to work independently and as part of a team. Willingness to travel for on-site service and support.

Posted 9 hours ago

Apply

0.0 - 4.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

Handling customer & merchant calls. Handling calls related to quires, survey and feedback. Handling Sales and service calls. Have to solve the queries or the problems of the customers. Freshers are eligible Required Candidate profile Excellent Communication Skills in English + Kannada Customer Support/Tele Sales experience would be an added advantage. Candidate should be willing to work from office.

Posted 9 hours ago

Apply

5.0 - 10.0 years

6 - 12 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a proactive Service Engineer to handle all service-related activities for Core and Chromatography systems. The ideal candidate will be responsible for delivering an exceptional customer service experience, driving service success that improves customer satisfaction, maximizes retention, and increases profitability. This role requires technical expertise, excellent problem-solving skills, and a strong customer-oriented approach. Main Responsibilities & Tasks Provide service and customer support during field, in-house visits, and dispatches. Manage all on-site installation, repair, maintenance, and testing tasks. Diagnose errors or technical problems and determine proper solutions. Produce timely and detailed service reports, ensuring correct documentation of all processes. Comprehend customer requirements and make appropriate recommendations and briefings. Build and maintain positive relationships with customers. Cooperate with the technical team and share information across the organization. Safely operate a vehicle and use field automation systems. Qualifications Engineering degree in Chemistry, Electronics, Electrical, and Instrumentation , or a similar field. Proven field service experience , with a focus on LPLC and HPLC product segments. Overall chromatography experience is highly valued. Familiarity with mobile tools and applications. Skills Ability to troubleshoot, test, repair , and service technical equipment. Strong team spirit and a high customer orientation. Ability to work flexible shifts and adapt to changing work schedules. Excellent communication skills , both spoken and written. Strong problem-solving and analytical abilities.

Posted 9 hours ago

Apply

1.0 - 4.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

Greetings From Scorelabs Inc ! Role & responsibilities International Voice process & Customer support communication procedures, guidelines, and policies Good communication skills (ORAL, WRITTEN & VERBAL) Preferred candidate profile Required Candidate profile Qua - Minimum Graduation Min: 1 yr exp with INTERNATIONAL CALL CENTRE Sales Exp Plus Night shift ,US shift

Posted 10 hours ago

Apply

0.0 years

2 - 2 Lacs

Kochi, Kerala, IN

On-site

About the job: Key responsibilities: 1. Managing reservation requests. 2. Handling booking confirmations, amendments, and cancellations 3. Ensuring proper documentation and communication of all reservations, customer interactions, and transactions. 4. Resolving any booking-related problems and addressing customer concerns. 5. Collaborating with other teams to ensure smooth operations. 6. Staying updated on the latest market trends, industry updates and company policies. Who can apply: Only those candidates can apply who: Salary: ₹ 2,16,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-09-03 23:59:59 Skills required: Customer Support Other Requirements: 1. A graduation in any field of study. 2. Excellent verbal and written communication skills in English. 3. Problem solving skills to analyse situations and resolve with minimum guidance. 4. High attention to detail as accuracy is vital in this role. 5. Time management and ability to work within tight deadlines. 6. Familiarity with computers or Mac systems. 7. Ability to build a rapport with customers, suppliers, and team members. 8. A talent in negotiation skills and gift of the gab is preferred, confidence is key. 9. Prior experience in a similar role or any CRM system would be beneficial (not mandatory). Even if you don’t meet all the requirements above, feel free to apply if you feel you are a go-getter and have the confidence to catch up within a short period About Company: We are a consulting firm dedicated to helping small businesses and start-ups realize their full potential and succeed in today's competitive market. Our mission is to provide guidance, support, and strategic solutions that enable these companies to overcome challenges and achieve sustainable growth. At present, our main area of expertise lies in assisting businesses with the outsourcing of their operational processes, particularly with in the travel industry. Our consulting services are designed to provide tailored recommendations that address the unique needs of each business, ensuring they can respond effectively to industry changes and increasing competition. In summary, we empower small businesses and startups especially in the travel sector to optimize their operations through smart outsourcing strategies, setting them up for long-term success and growth.

Posted 16 hours ago

Apply

0.0 years

0 Lacs

, India

Remote

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products including spending, saving, investing, exchanging, travelling, and more help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,? 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we&aposve been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we&aposre looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Our Customer Support Team is the public face of the company and provides first-class front-line support to our millions of customers. We&aposre also internal ?, working with product teams to ensure users stay at the forefront of everything Revolut does. Were looking for well-spoken and super creative individuals to join our team as Social Media Support Specialists. This role isnt just about answering messages and comments quickly, this is about truly delivering WOW levels of service. We want fast acting problem solvers, not script readers. We want people to whom we can entrust the Revoluts image built through our social media platforms Were a global fintech, so we have to be available 24/7. That sometimes means working nights and weekends. Well compensate you for night shifts, but we understand this still isnt for everyone so please bear that in mind before applying. Up for the challenge Lets get in touch. What You&aposll Be Doing Providing users with an outstanding customer experience across platforms Collaborating with international teams to resolve customer issues Managing the companys Facebook, Twitter, and Trustpilot accounts Monitoring and moderating the Revolut Community page Representing the company publicly across user-facing platforms Interacting with users via direct messages and assisting with product-related issues Supporting both retail and business product inquiries Switching between multiple social media platforms to manage engagement and responses What You&aposll Need Fluency in English Empathy and love for helping people The ability to explain complex issues clearly and simply Excellent communication skills Exceptional attention to detail and analytical skills Self-motivation and flexibility to adapt in a team-oriented environment A self-driven mindset with strong problem-solving skills Prior customer support experience Excellent writing, numeracy, and IT skills Nice to have Experience with social media platforms in a professional setting Experience managing a successful personal profile on a social media platform Building a global financial super app isnt enough. Our Revoluters are a priority, and thats why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We&aposre not just doing this because it&aposs the right thing to do. Were doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. Thats why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We dont use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won&apost ask for payment or personal financial information during the hiring process. If anyone does ask you for this, its a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut&aposs Candidate Privacy Notice Show more Show less

Posted 18 hours ago

Apply

0.0 years

0 Lacs

Delhi, India

On-site

Company Description RxMen is India&aposs first holistic platform dedicated to resolving sexual issues for men. It offers sexuality education and access to top sexologists from India and the USA. RxMen features India&aposs only virtual sexologist, DR. Quro, available 24/7 to help individuals understand and address their sexual health concerns. With RxMen, tackling sexual issues is made simpler and more approachable. Role Description This is a full-time on-site role for a Customer Support Intern, located in West Delhi. The Customer Support Intern will handle day-to-day tasks such as responding to customer inquiries, providing technical support, ensuring customer satisfaction, and assisting with problem-solving. Additionally, the intern will be expected to maintain a professional and empathetic approach while interacting with customers. Qualifications Customer Support and Customer Satisfaction skills Strong Interpersonal and Analytical Skills Technical Support experience Excellent communication skills, both written and verbal Ability to work effectively on-site in a fast-paced environment Currently pursuing or recent graduate in any relevant field Previous experience in customer service or support is a plus Show more Show less

Posted 18 hours ago

Apply

0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Company Description Bergen Systems Pvt Ltd, located in Bengaluru, provides robust, innovative, and durable solutions for the electronics industry in India. With a wide range of PCB Assembly Equipment, Wire Processing Equipment & Semiconductor Packaging Equipment, Bergen Systems is a key supplier for industry majors in India. For over three decades, Bergen Systems has been setting standards for industrial solutions in India with innovative designs, high durability, and cost-effectiveness. Role Description This is a full-time on-site role for a Customer Support Engineer at Bergen Systems Pvt Ltd in Bengaluru. The Customer Support Engineer will be responsible for conducting machine installation, providing customer support, troubleshooting technical issues, and offering field service support on-site for the machinery which we supply. Qualifications Customer Support, Technical Support, and Field Service skills - for machinery Strong troubleshooting and communication skills Ability to work effectively on-site and interact with clients Experience in machinery - PLC, drives, sensors, motors, automation Degree in Engineering or relevant field is preferred Certifications in customer support or technical fields are a plus A background in PCB Assembly segment would be preferable - experience on SMT machines. Show more Show less

Posted 19 hours ago

Apply

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The Telesales Specialist position at World Wise Immigration in Mumbai is a full-time on-site role that involves reaching out to potential clients via phone. As a Telesales Specialist, you will be responsible for providing excellent customer service, communicating visa options, and country-specific solutions, and closing sales. Your day-to-day tasks will include making outbound calls, following up with leads, providing customer support, and attending training sessions to stay updated on immigration policies. The ideal candidate for this role should possess excellent customer service and customer support skills, along with strong communication skills. Experience in sales is required, and training experience would be a plus. Strong interpersonal skills are essential, as well as the ability to work independently and as part of a team. Prior experience in the immigration industry would be a bonus. A Bachelor's degree or equivalent experience is also preferred. World Wise Immigration is dedicated to assisting clients at every step of their immigration journey to ensure their success. If you are passionate about helping individuals navigate the immigration process and possess the qualifications mentioned above, we encourage you to apply for the Telesales Specialist position with us.,

Posted 1 day ago

Apply

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

The key responsibilities for this role include supporting strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. As the first point of contact for customers, you will be responsible for supporting business outcomes, product adoption, customer satisfaction, and measurable success. You will need to demonstrate the value of products by conducting focused supply chain analyses with customers, using data and tools to solve specific supply chain challenges. Additionally, you will drive supplier research, build industry vertical knowledge, and structure risk hypotheses for detailed supply chain analyses. You will be required to conduct analysis in Excel or other analytical tools and prepare client-ready PowerPoint presentations. Collaboration with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth engagement will also be part of your responsibilities. Travel to client locations for business reviews, analysis, and relationship-building may be required. Being available and responsive during critical customer needs or emergencies is essential. The requirements for this position include having 1-2 years of experience in management consulting, customer success, preferably in B2B SaaS or supply chain, procurement, or transportation solutions. Experience working with Enterprise-level customers and managing complex client relationships is preferred. Strong problem-solving skills, supply chain analysis expertise, and strategic planning abilities are necessary. Basic to intermediate skills in Excel for data cleaning & management, pivot table analysis, and PowerPoint building and formatting are required. Excellent written, verbal, and interpersonal communication skills are essential. You should be able to translate customer goals and business strategies into actionable success plans with minimal oversight. A Bachelor's degree in Business Administration, Supply Chain Management, or a related field is necessary, and an advanced degree is a plus. Having a passion for helping customers succeed and a proactive interest in improving the customer experience is important. The education requirement for this role is a BBA/MBA in Supply Chain Management, Logistics, Operations, or a related field. The work location is in Koregaon Park, Pune, with the job type being full-time and a day shift schedule. Applicants will be asked about their experience as a supply chain analyst, their official notice period, and their comfort with working from the office in Pune. As a Supply Chain Analyst, you will play a crucial role in supporting Enterprise-level accounts through strategic planning, customer support, supply chain analyses, and collaborative efforts with various teams. Your ability to drive customer success, conduct detailed analyses, and effectively communicate with stakeholders will be key to excelling in this position.,

Posted 1 day ago

Apply

0.0 - 4.0 years

0 - 0 Lacs

panchkula, haryana

On-site

As a Customer Support Specialist at our International BPO for a US Process, you will be responsible for managing inbound and outbound calls. Your key duties will include identifying customers" needs, providing effective solutions, and maintaining detailed records of all conversations in our database. Meeting personal and team targets will be crucial, along with engaging in sales through cold calling, as this role involves both outbound and inbound voice processes. You will also have the opportunity to interact with US clients regularly. We are looking to onboard a significant number of employees, so referrals are highly encouraged. This position is open to Fresher's, and we are seeking individuals with a proven ability to handle multiple projects simultaneously. Being well-organized, working accurately under pressure, and collaborating effectively within a team are essential traits for success in this role. Additionally, possessing excellent interpersonal communication skills, a proactive attitude towards learning, and the ability to identify new opportunities with initiative and attention to detail are highly valued. The salary offered for this position ranges from 20k to 40k based on experience and interview performance. The job location is in Panchkula, with working days from Monday to Friday. Cab facilities are available for female employees, and this role presents a long-term career opportunity with growth potential. If you are enthusiastic about customer support, sales, and building relationships with clients in a dynamic work environment, we encourage you to apply and be a part of our team.,

Posted 1 day ago

Apply

2.0 - 6.0 years

0 Lacs

andhra pradesh

On-site

Agappe Diagnostics Ltd. is a premier In-Vitro Diagnostic Corporation with a strong global presence. We specialize in a wide range of reagents and equipment for clinical chemistry analyzers and are ISO and FDA certified. Our mission is to provide high-quality diagnostic solutions to enhance healthcare outcomes worldwide. As a Diagnostic Specialist based in Anantapur, you will play a crucial role in selling equipment and reagents. Your responsibilities will include collaborating with healthcare professionals to deliver precise and timely diagnostic information, ensuring customer satisfaction, and achieving sales targets. To excel in this role, you should have experience in selling equipment and reagents, provide exceptional service after sales, and support customers whenever needed. Attention to detail, accuracy, strong communication skills, and the ability to work effectively in a fast-paced healthcare setting are essential qualities we are looking for. If you possess a Bachelor's degree in Medical Technology, Biomedical Science, or a related field, and are driven by a passion for improving healthcare outcomes, we invite you to join our dynamic team at Agappe Diagnostics Ltd.,

Posted 1 day ago

Apply

1.0 - 5.0 years

0 Lacs

bhopal, madhya pradesh

On-site

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees" well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes ensuring that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). Your responsibilities will also involve managing the team's schedules, providing training, conducting team huddles, coaching sessions, and identifying areas for improvement. By fostering a culture of growth and development within your team, you will contribute to delivering a superior customer experience. In this role, you will need to create reports on your team's performance, document client feedback, manage any arising issues (including HR related ones), and act as the liaison between management and your team. Effective communication, problem-solving skills, and the ability to adapt to different shifts are essential qualities for success in this position. Do you have what it takes to be a Team Leader Requirements: We are looking for candidates who have proven leadership skills with at least one (1) year of relevant Team Leader experience managing a team of 10 or more individuals in a customer support role within an outsourcing or similar company. Strong verbal and written communication skills, along with technical proficiency, are essential. Previous experience in phone, email, and live chat customer support roles, familiarity with E-Commerce, ZenDesk, or other CRM tools, and willingness to work flexible shifts are highly valued. If you thrive in a dynamic and collaborative environment and are dedicated to delivering exceptional customer service, we invite you to explore career opportunities at TaskUs. TaskUs is an Equal Opportunity Employer committed to fostering diversity, equity, and inclusion in the workplace. If you require accommodations during the hiring process, please inform us. To apply for this position and discover more opportunities at TaskUs, please visit https://www.taskus.com/careers/.,

Posted 1 day ago

Apply

Exploring Customer Support Jobs in India

India has a thriving customer support job market, with a high demand for skilled professionals in this field. Customer support roles are essential in various industries, including technology, e-commerce, and telecommunications. If you are considering a career in customer support in India, here is a comprehensive guide to help you navigate the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Mumbai
  4. Delhi NCR
  5. Chennai

Average Salary Range

The average salary range for customer support professionals in India varies based on experience and location. Entry-level positions typically start at ₹2-4 lakhs per annum, while experienced professionals can earn upwards of ₹8-12 lakhs per annum.

Career Path

Career progression in customer support typically follows a path from Customer Support Executive to Senior Customer Support Executive, Team Lead, Customer Support Manager, and eventually Customer Support Director.

Related Skills

In addition to strong communication and problem-solving skills, customer support professionals in India are often expected to have knowledge of CRM tools, technical troubleshooting abilities, and multilingual proficiency.

Interview Questions

  • How would you handle a difficult customer complaint? (basic)
  • Can you explain the difference between customer service and customer support? (basic)
  • How do you prioritize and manage your workload during peak call times? (medium)
  • Have you ever dealt with a language barrier in a customer support scenario? How did you handle it? (medium)
  • Describe a situation where you went above and beyond to assist a customer. (medium)
  • How do you stay updated on product knowledge and industry trends? (advanced)
  • Can you walk us through a time when you had to de-escalate a tense situation with a customer? (advanced)
  • What metrics do you think are important to measure customer support effectiveness? (advanced)

Closing Remark

As you prepare for customer support job interviews in India, remember to showcase your communication skills, empathy, and problem-solving abilities. With the right preparation and confidence, you can land a rewarding career in this dynamic field. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies