20954 Customer Support Jobs - Page 2

This is a full-time role for a System Analyst located in Pune. You will be responsible for providing technical support, troubleshooting software and hardware issues, and ensuring customer satisfaction with our products. Your duties will include software installation at the client side, providing instant solutions to software or network failures, recognizing and analyzing issues, possessing knowledge of computers, operating systems, and networking, as well as being open to traveling to nearby districts. You should have technical support and troubleshooting skills, analytical skills to diagnose and resolve technical issues, excellent customer support and service skills, the ability to communicate technical information clearly, strong problem-solving and critical thinking abilities, and experience in software development or IT support would be advantageous. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Hardware and networking knowledge is also beneficial. This position is open to both freshers and experienced candidates, with office hours from 10 AM to 7 PM. Only male candidates will be considered for this role. The job is based in Pune and daily allowance and travelling allowance will be provided promptly. The benefits include cell phone reimbursement, and it is a full-time position with day shifts requiring in-person work. If interested, please contact 7447781173 for further details.,

You are recruiting for the position of a Customer Support Associate for Voice Process / Chat Process. We are looking for candidates who are either graduates or undergraduates with exceptional communication skills in English. The interview process will be conducted through a walk-in drive, and both freshers and experienced individuals are welcome to apply for this position. The salary for this role ranges from 10000 to 20000 CTC, and the job location is in Amritsar. This role requires you to work in day shift rotational shifts, with 6 working days per week and 1 rotational week off. Please note that this is a 100% work from office position. As a Customer Support Associate, your responsibilities will include handling customer queries and providing assistance through voice and chat processes. This is a full-time, permanent position, and proficiency in English is a must while knowledge of Hindi is preferred. If you are looking for a challenging role that offers stability and growth opportunities, then this Customer Support Associate position could be the perfect fit for you.,

The Customer Value Partner position at Phenom People in Visakhapatnam, Andhra Pradesh, India, offers an exciting opportunity to join the Customer Success team. As a Customer Enablement Specialist, your primary responsibility will be to deliver exceptional customer service and support to ensure customer success. You will engage with customers, address their inquiries promptly and professionally, troubleshoot any issues they encounter, and offer effective solutions. Building strong relationships with customers, monitoring their satisfaction levels, and identifying areas for improvement will be crucial aspects of your role. Additionally, you will assist in onboarding and training customers, track their usage, provide feedback to management, and work on developing and implementing customer success strategies. To be successful in this role, you should possess a Bachelor's degree in a related field along with at least 3 years of customer service experience. Excellent communication and interpersonal skills, the ability to work both independently and collaboratively, strong problem-solving abilities, proficiency in MS Office and CRM software, and knowledge of customer success best practices are essential qualifications. Candidates with a background in management consulting, functional HR talent acquisition, talent management, customer success, or account management are preferred. Preferred qualifications include experience in consulting, testing, support, AI-powered technologies in the HR space, or fast-growing technology/SaaS companies. Additionally, knowledge of enterprise implementations, professional services, support processes, and the ability to provide trainings, demos, and participate in webinars/conferences will be advantageous. Strong verbal and written communication skills are highly valued in this role. Phenom People offers a range of benefits to support employee well-being and development, including health and wellness programs, flexible working hours, parental leave, and opportunities for career growth within the organization. The company fosters a diverse and inclusive work environment where every employee is valued and encouraged to contribute their unique perspectives. Join Phenom People in revolutionizing the HR tech space and making every talent moment Phenomenal!,

You will be working as a full-time Call Center Customer Service Representative at Aspire Webs & Informatics Pvt. Ltd, located in Nashik. Your responsibilities will include providing customer support, ensuring customer satisfaction, delivering exceptional service, and enhancing the overall customer experience. To excel in this role, you should possess strong Customer Service, Customer Support, and Customer Satisfaction skills. Excellent communication and interpersonal abilities are essential to effectively handle customer inquiries and provide solutions. Previous experience in a call center or customer service role is preferred. Knowledge of CRM systems and call center software will be beneficial. A high school diploma or equivalent is required, and a Bachelor's degree is a plus. This position requires working night shifts from 8:30 pm to 6:30 am.,

We are looking for a motivated and customer-centric individual to join our team as a Customer and Onboarding Support representative. As a part of our fintech company, you will have the opportunity to assist customers with their onboarding process and provide ongoing support to ensure a seamless experience. Your responsibilities will include assisting customers with account setup, verification, and documentation submission during the onboarding process. You will be expected to respond promptly and efficiently to customer inquiries via phone, email, and chat, offering accurate information and guidance. Troubleshooting and resolving customer issues, as well as escalating complex cases when necessary, will also be part of your role. In addition, you will need to educate customers on our products, services, and features to enhance their usage and satisfaction. Collaboration with internal teams, such as product development and operations, to communicate customer feedback and improve services, will be essential. Staying informed about industry trends, regulations, and best practices is important to provide knowledgeable assistance to customers. To qualify for this position, you should hold a Bachelor's degree in any field and be fluent in Hindi. Excellent communication and interpersonal skills, strong problem-solving abilities, attention to detail, and the ability to multitask and prioritize in a fast-paced environment are required. While prior experience in customer service or a similar role is a plus, we encourage freshers to apply. Compensatory time off is provided for working on weekends and holidays, and you must be willing to work on shifts, weekends, and holidays as needed. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is during the day shift, and proficiency in both English and Hindi is required for this in-person role.,

You will be working as a full-time Service Advisor at our Gurugram location, focusing on delivering exceptional customer service and aftersales support to ensure utmost customer satisfaction. Your daily responsibilities will include handling customer inquiries, providing product service details, resolving service-related issues, and maintaining regular communication with customers to keep them updated on service progress. Additionally, you will collaborate with internal departments to ensure efficient customer-centric service delivery. To excel in this role, you should possess strong customer-focused service skills, effective communication abilities, and a proven track record in aftersales and customer support. Your problem-solving skills, attention to detail, and capacity to work harmoniously with teams will be essential. Prior experience in the agriculture industry would be advantageous, and a Bachelor's degree in Business Administration, Agriculture, or a related field is preferred.,

As a Sales and Marketing Representative for our web hosting company, you will play a crucial role in driving sales and expanding our customer base. Your primary responsibilities will include generating leads, converting them into satisfied customers, and implementing effective sales and marketing strategies to achieve company objectives. You will be tasked with identifying and pursuing potential clients through various channels such as online research, email campaigns, and networking events to ensure a steady stream of leads. Additionally, conducting compelling sales presentations to showcase our web hosting solutions, emphasizing key features, benefits, and competitive advantages will be a key aspect of your role. Building and maintaining strong relationships with both existing and potential customers will be essential to understand their needs and provide tailored solutions. Negotiating pricing, terms, and contracts with clients to secure profitable deals while ensuring customer satisfaction will also be a key responsibility. Staying updated on industry trends, competitor activities, and customer preferences to identify new business opportunities and refine sales and marketing strategies will be crucial. Providing exceptional customer support throughout the sales process, addressing inquiries, resolving issues, and ensuring a positive customer experience will also be part of your role. Setting ambitious sales targets and working diligently to meet or exceed them consistently will be expected. You will be responsible for tracking sales performance metrics, analyzing data, and preparing regular reports to evaluate the effectiveness of sales and marketing efforts and identify areas for improvement. To qualify for this role, you should possess a Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in sales and marketing, preferably in the web hosting industry, is required. Strong communication, negotiation, and interpersonal skills are essential, along with an excellent understanding of web hosting technologies and services. Proficiency in CRM software and Microsoft Office Suite is necessary, as well as the ability to work both independently and as part of a team. A results-driven mindset with a passion for exceeding targets, adaptability, and a willingness to learn in a fast-paced environment are also desired qualities. If you have 2-3 years of relevant experience and are ready to embark on an exciting career journey with us, please send your resume to hr@youstable.com or contact us at +91-8887632875.,

As a member of the Customer Experience team at Navi, you will be responsible for conducting video KYC (Know Your Customer) processes. Your primary duties will involve real-time customer identification through checks and reviews of KYC documentation on video calls to prevent fraudulent attempts. It will be essential to uphold the highest standards of customer service, ensuring that customers feel comfortable throughout the verification process. Adherence to standard operating procedures and service quality standards is a key aspect of this role. Ideal candidates for this position include freshers with a strong interest in customer support and KYC verification roles. Excellent communication skills are a must, with proficiency in both Hindi and English (verbal) being mandatory. A proactive and customer-focused approach is essential, along with basic knowledge of the internet and familiarity with using Excel. Additionally, flexibility with working hours as per rosters and shifts is expected to meet the demands of the role.,

The position at Rippling based in San Francisco, CA, offers an exciting opportunity for a seasoned customer success leader to join the Implementation team. As a first line manager, you will play a crucial role in coaching and developing a team of 6-8 Implementation Managers while engaging with high-priority customers and driving enhancements in key metrics. Your responsibilities will include coordinating with Sales, Product & Engineering, and Customer Support teams to ensure a seamless customer onboarding experience. Your primary duties will involve developing Implementation Managers through hands-on coaching and mentorship, supporting the hiring & onboarding of new team members, and effectively resolving customer escalations to maintain maximum satisfaction and positive relationships. Additionally, you will be responsible for driving customer adoption of key features and best practices, evaluating and streamlining internal processes for increased efficiency, and monitoring and improving performance on key metrics & KPIs. To excel in this role, you should possess at least 5 years of SaaS experience in professional services, implementation, or customer success, along with a minimum of 2 years of experience leading a team. A passion for guiding team growth, career progress, and job performance is essential, as well as strong time management skills, boundless energy, and a can-do attitude. You should be adaptable to organizational changes and possess a keen eye for detail with the ability to solve complex problems. Please note that this is a hybrid role that necessitates working from the Bangalore office three days a week and operating in the EST shift. If you are looking for a dynamic opportunity to make a significant impact in customer success and team leadership, Rippling invites you to apply and be part of a fast-growing and innovative team.,

You will be a key member of our fast-growing SaaS startup dedicated to helping businesses streamline operations and drive customer engagement through our innovative platform. As a Customer Support Executive, your primary responsibility will be to ensure that our clients receive exceptional support and assistance. Your day-to-day tasks will include handling customer queries through email, phone, and chat channels promptly and professionally. You will guide users on product features, usage, and troubleshooting, ensuring they have a seamless experience. Collaboration with internal teams such as Product, Tech, and Sales will be essential to address complex issues effectively. Maintaining accurate records of customer interactions in our CRM system will be part of your routine, as well as assisting in onboarding new clients and providing product demos. You will also play a crucial role in gathering customer feedback to contribute to product enhancement and support process improvement. To excel in this role, you should have 1-2 years of prior experience in customer support, preferably within a SaaS or tech environment. Exceptional communication and problem-solving skills are a must, along with a solid understanding of SaaS products and user support workflows. The ability to multitask, prioritize effectively, and manage time efficiently will be critical for success in this position.,

As a successful candidate for this position, you will be utilizing your good communication skills to make outbound calls to potential and existing customers in order to promote our products and services. Your primary responsibility will be to provide accurate information about the company's offerings and address any inquiries to assist customers in making informed decisions. You will be required to maintain a database of customers by diligently entering and updating account information. Building strong rapport and nurturing long-term relationships with customers will be crucial for this role. Additionally, you will need to follow up with leads and keep track of all communications in the CRM system. Meeting individual and team sales targets will be imperative to contribute to the overall growth of the company. Your role will also involve gathering customer feedback and effectively reporting it to the sales and marketing teams. Attending training sessions to enhance your knowledge and performance will be an integral part of this position. This is a full-time, permanent, or internship opportunity with a day shift schedule. Proficiency in Hindi and English languages is preferred. The work location is in person, providing you with the opportunity to engage directly with customers and build strong relationships.,

As a Software Developer at our company, you will be responsible for designing, implementing, and testing high-quality software applications using Java and Python programming languages. Your role will involve full stack development, where you will work on both front-end and back-end components of web applications to ensure seamless integration and functionality. Utilizing your in-depth knowledge of API workings, you will integrate external APIs such as VMware API and Acronis API into our systems. Collaboration with infrastructure teams will be essential for you to manage the deployment and maintenance of applications in various environments. Additionally, you will provide basic customer support by handling user inquiries and troubleshooting issues through our ticketing system. Documenting technical specifications, API integrations, and system configurations will be a crucial part of your responsibilities to facilitate knowledge transfer and future maintenance. Effective communication with cross-functional teams to gather requirements, provide updates, and ensure project alignment is key to success in this role. The ideal candidate should have proficiency in Java and Python programming languages, along with strong experience in full-stack development using frameworks like Angular, React, Spring Boot, and Django. Familiarity with VMware API and Acronis API is highly desirable, along with a solid understanding of infrastructure concepts and principles. Basic knowledge of customer handling and ticketing systems, coupled with excellent language and communication skills, both written and verbal, will also be beneficial for this position.,

As a Technical Support Executive at Wzatco Projectors, you will be responsible for providing exceptional customer service and technical assistance to resolve customer queries and issues related to projectors. Your primary focus will be to interact with customers through various channels such as email, chat, phone, and video calls, ensuring they receive prompt and effective support to enhance their user experience. Your key responsibilities will include handling both inbound and outbound customer queries, offering technical support, and troubleshooting assistance. You will guide customers through detailed solutions to address their issues and escalate complex problems to higher support levels when necessary. It will be essential to maintain accurate customer interaction records in the CRM system, prioritize customer satisfaction, and follow up to confirm issue resolution. To succeed in this role, you should possess excellent communication skills in English and Hindi, along with strong problem-solving and analytical abilities. The ability to efficiently manage multiple customer interactions is crucial for this position. Both freshers and experienced candidates are encouraged to apply for this full-time, permanent position. In addition to a competitive salary, you will be entitled to various benefits such as cell phone reimbursement, health insurance, leave encashment, paid sick time, and provident fund. The work schedule involves day shifts from Monday to Friday, with the requirement of a Diploma qualification and at least 1 year of experience in customer support. Proficiency in Hindi is a must, and the work location is in person. Join us at Wzatco Projectors to utilize your technical skills and customer service expertise in a dynamic and rewarding environment dedicated to providing top-notch support to our valued customers.,

We are seeking a proactive and detail-oriented Online Reputation Manager Intern to join our team and play a crucial role in enhancing customer experience and managing our brand's online presence. As the Online Reputation Manager Intern, you will be the primary point of contact for our customers, ensuring seamless order confirmations and providing assistance with queries through call and chat support. Your day-to-day responsibilities will include: - Calling and confirming online orders placed by customers - Offering prompt and courteous support to users via phone and chat - Assisting customers with inquiries related to orders, shipping, returns, and more - Gathering feedback and sharing valuable insights with the team to enhance service quality - Maintaining a positive brand image through effective communication - Escalating critical issues to the relevant internal teams for resolution About the Company: Vision Marshals is a dynamic firm that specializes in data-driven digital marketing solutions. We collaborate with businesses of all sizes to develop, implement, and optimize multi-channel marketing campaigns that drive lead generation, customer acquisition, and revenue growth. Our expert consultants utilize advanced analytics and cutting-edge technologies to ensure that clients achieve the highest return on investment for their marketing endeavors. From strategy development to execution and ongoing optimization, Vision Marshals is committed to assisting clients in succeeding in the competitive digital landscape.,

As an IT Helpdesk Fresher at TechSmew Innovations Pvt. Ltd., located in TIDEL Park, Taramani, Chennai, your primary responsibility will be to troubleshoot and resolve basic IT issues related to desktops, laptops, printers, and operating systems. You will be tasked with installing, configuring, and maintaining hardware, software, and peripheral devices. Additionally, you will perform basic tasks in Active Directory, such as password resets and user account creation. Providing support for MS Office, Outlook, VPN, and internet connectivity will also be part of your role. Keeping track of service requests in the IT ticketing system and escalating unresolved issues to Level 2/3 support as needed is crucial. Furthermore, you will assist with IT onboarding/offboarding processes, including system setup and access provisioning. The ideal candidate for this position should hold a Bachelor's degree or Diploma in Computer Science, IT, or a related field, along with at least 1 year of experience in IT Helpdesk or Technical Support. Basic knowledge of Windows OS, MS Office Suite, and networking is required. Strong communication and customer support skills are essential, as well as the willingness to work in rotational shifts. Freshers will initially be considered for an internship role, with potential for further opportunities based on performance during the internship. Please note that this position entails working from the client location at TIDEL Park, Taramani, Chennai. If you meet the qualifications and are interested in this Full-time position, please share your resume with us at hr@techsmew.com. Application Questions: - Are you available to join immediately or within a short notice period - Do you have hands-on experience troubleshooting basic IT issues (laptop, desktop, printer, etc.) - Are you comfortable working in rotational shifts - Do you possess basic knowledge of MS Office, Outlook, and Windows operating systems - Are you currently located in Chennai or willing to work from our client location at TIDEL Park, Taramani - Do you have strong communication skills and the ability to interact with end-users politely and clearly ,

Skill required: Advertising Review - Customer Service Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English language skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Review, classify and/or remove content according to client guidelines, using specific tools and channels Roles and Responsibilities: o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Show more Show less

Head Operations (Ground Hub) REGRO638 Job Title Head Operations (Ground Hub) Function Ground Operations Reporting to Head - Ground Hub Purpose Responsible for all inbound, outbound and transit operations at the hub and ensuring timely, accurate and profitable delivery of shipments as per defined processes and policies. Also responsible for supervising activities related to Fleet, Regulatory and Operations & Customer Support at the Ground & Rail Hub Key Responsibilities Responsibilities Operational Ensure the timely and profitable delivery of shipments to customers as per contractual terms and conditions through effective management of the Ground Hub Operations Drive adherence to Standard Operating Procedures in the Ground Hub Monitor the Ground Hub operations performance against the set targets/ performance benchmarks and identify and drive implementation of corrective actions in consultation with Head - Air Hub Design the operational workflows, procedures and Standard Operating Procedures (SOPs) for the Ground Hub Operations, in conjunction with the Head Ground Hub Ensure that all network connections are done on time and as per commitments Oversee all ground operations in terms of tally, documentation and loading Oversee all daily inbound, outbound and transit operations at the Ground Hubs (including Point to Point loads, Multi-level billing operations, EDL/ ODA operations) Oversee operation support activities as per defined timelines and requirements in terms of mail reverts and handling of all exception cases e.g. regulatory issues, priority/ urgent shipment connections, etc. Ensure smooth rail network operations in terms of receipt of loads to and from the railway stations and timely load connections Ensure appropriate completion of all necessary regulatory clearances and paperwork (Sales tax, etc.) Responsible for liaising effectively with local statutory, civic and Government bodies for resolution of any local issues for ensuring smooth operations of the Ground Hub Oversee fleet operations to ensure availability of sufficient vehicles for network and feeder runs; Ensure coordination with the Regional Fleet Team for activities related to vendor identification, procurement, market hiring, etc. Ensure handling of all operations and customer support activities as per defined timelines and requirements in terms of mail reverts and handling of all exception cases e.g. regulatory issues, priority/ urgent shipment connections, etc. Ensure adherence of operations teams to safety, health and environmental requirements People Provide direction, guidance and support to the employees to help them discharge their duties effectively Ensure capability building for the team Key Result Areas and Key Performance Indicators S.No Key Result Areas Key Performance Indicators Drive service quality and excellence in the Ground Hub Timely connectivity of inbound loads to the PUD / DCs (% compliance) % Stock lying at hub (SLAH) Timely updation of status (in scan, out scan, exceptions etc) in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) as observed in audit Number of instances of misroutes and misconnections Ensure Network Health Adherence to network timelines ( number of instances of delays in departure schedules of network vehicles) % connectivity of shipments picked up within the cutoff times to scheduled network runs Ensure Fleet availability and utilization % adherence to timelines for availability of fleet (network, feeder and milk-runs) % Fleet utilization for all network and feeder runs from the hub Ensure Regulatory Compliance Compliance to all applicable regulatory requirements and paperwork (number of cases of non-compliance as found in audit) Drive Operations Process Efficiency and capability % increase in operational productivity in the hub (measured as shipments/ employee or tonnage/ employee) Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Show more Show less

We are seeking a dynamic Customer Support Executive to manage patient inquiries, appointment bookings, and service-related support for Focus Diagnostics. The role involves handling WhatsApp, calls, and social media queries with professionalism and empathy. You will coordinate with internal teams to ensure timely updates on test reports, offers, and packages. Strong communication skills, basic computer knowledge, and a customer-first attitude are essential. Prior experience in healthcare or diagnostics customer service is preferred. Join us to be the friendly voice that ensures a seamless and satisfying experience for every patient. Show more Show less

The Service Coordinator HVAC will play a crucial role in ensuring efficient coordination of field service operations for HVAC systems. With 4 to 8 years of experience in HVAC service coordination or support roles, you will act as the primary point of contact for customers, handling inquiries and providing necessary support. Your responsibilities will include coordinating with internal teams and technicians to ensure timely and accurate installation and maintenance of HVAC systems. You will conduct site visits alongside the technician team to understand customer requirements and provide technical clarity. It is essential to maintain detailed records of service schedules, installation reports, and customer feedback. Effective communication skills in English and Tamil, both verbal and written, are necessary to ensure seamless communication between clients, technicians, and the service management team. As a Service Coordinator, you will address and resolve customer complaints or concerns promptly and professionally. Monitoring and following up on service requests will be part of your routine to ensure customer satisfaction. Additionally, you will provide expert-level guidance in HVAC system functionality and support processes. The ideal candidate for this role should have a strong background and understanding of HVAC systems, installation processes, and service procedures. Experience in handling customers, managing expectations, and providing technical support is crucial. Proficiency in using MS Office and basic service coordination tools is required. A diploma or degree in Mechanical/Electrical Engineering or a relevant technical field would be a preferred qualification. If you are willing to travel to client sites for inspections, installations, and support, and possess the necessary skills and experience, we invite you to join our team as a Service Coordinator HVAC in Chennai.,

As a Sales Development Representative at Gaiagen in the South Zone, you will be part of a team that manufactures biological alternatives to chemicals for pest management. Your role will be pivotal in expanding our clientele and driving sustainable financial growth by increasing sales and establishing strong client relationships. To qualify for this position, you should be an Agricultural Graduate with a minimum of 2 years of experience in Agro-Chemical or Agricultural Product Sales. Proficiency in English and Kannada languages is essential to effectively communicate with clients. In this role, your responsibilities will include developing markets in the allocated zone, setting business and revenue growth goals, identifying potential distributors and dealers, and implementing new target market initiatives. You will also be responsible for appointing, creating, and managing a network of distributors and dealers, generating leads, conducting product demonstrations and training sessions for stakeholders, and handling complaints on behalf of distributors, dealers, and farmers. Successful candidates will have a proven track record in sales, customer support experience, market knowledge, strong communication and negotiation skills, the ability to build rapport, and effective time management and planning skills. Attending conferences and industry events to build relationships with key stakeholders and expand market potential will also be part of your responsibilities. This is a full-time position with benefits including health insurance. Fluency in Kannada and a willingness to travel up to 50% of the time are required for this role. If you are an ambitious and energetic individual with a passion for sales and agriculture, we encourage you to apply for this exciting opportunity at Gaiagen.,

You will be joining Exl Service Private Limited in Noida as a Customer Service Specialist. Your main responsibility will be to provide exceptional customer support, ensure customer satisfaction, maintain phone etiquette, and deliver outstanding customer service on a daily basis. This is a full-time on-site role requiring at least 1 year of webchat experience. To excel in this role, you should possess strong customer support and service skills, expertise in customer satisfaction and experience, knowledge of phone etiquette, excellent communication and interpersonal skills, problem-solving abilities, and patience. You should also be able to work efficiently in a fast-paced environment.,

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. Overview: Were not just supporting customers, were powering a movement of over 60,000 healthcare professionals on our platform. At Clipboard Health, our Worker Operations team owns every part of the worker journey. We keep our marketplace reliable, high-performing, and built on trust. At Clipboard, entry-level means starting on the front lines but operating with urgency, ownership, and the mindset of a future leader. Were looking for experienced customer support professionals who want to solve hard problems, build deep operational knowledge, and eventually lead teams of their own. We want to promote internally and that goal always starts with you. Many of our current leaders started right here, if youre driven, sharp, and not afraid to grow from the ground up, we want you. Must haves: Fluent, professional-level English (spoken and written) 4+ years of experience in customer support via chat or voice 4+ years using CRMs like Zendesk or Salesforce 4+ years using Google Workspace (Docs, Sheets, Gmail, etc.) in a work se An ability to thrive in fast-paced, cross-functional environments A proactive problem-solver who takes initiative without waiting for direction Strong attention to detail and sound judgment, especially under pressure A collaborative attitude that contributes to team success Your Responsibilities: Deliver fast, accurate, and empathetic support to healthcare professionals across chat, voice, and email, resolving shift, payment, and platform-related issues in real time Navigate tools like Zendesk and Salesforce to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary Personalize communication using macros, proofread carefully, address workers by name, and maintain a confident, helpful tone Monitor trends and flag recurring issues or process gaps to improve worker experience and internal operations Support onboarding by guiding new workers through platform workflows and helping them gain confidence quickly Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction #LI-Remote Show more Show less

WALK-IN DRIVE ON 6TH AUGUST - WEDNESDAY IN MALAD Voice & Chat Process All are immediate joining Strong communication skills All documents are mandatory Location - Malad 1.US Collection Process Handle third-party debt recovery support for US clients (inbound & outbound) Eligibility: HSC / Graduate Freshers & Experienced Salary: 17,000 to 35,000 2.UK Banking Chat Support Chat-based customer support for a leading international banking process Eligibility: Graduate Freshers / HSC with 2+ years of experience Salary: 20,000 to 25,000 3.Techical Support (Voice) Troubleshooting & customer assistance for smart home devices Eligibility: Graduate Freshers / 6 months+ experience Salary: 22,000 to 30,000 4.Internet Service Provider Collection Process Handle billing support and payment collection for a US-based ISP Eligibility: HSC with 6 months+ experience / Graduate Freshers Salary: 17,000 to 27,000 5.Chat Process Digital TV & Streaming Chat-based support for subscription, recharge, and service issues Eligibility: HSC / Graduate Freshers Salary: 17,000 to 23,000 6.Voice Process Customer Service + Upselling Inbound customer service calls with opportunity for upselling Eligibility: HSC / Graduate Freshers Salary: 17,000 to 22,000 + Incentives 7.Hiring for Multiple Processes HSC / Graduate with minimum 1 year of experience in bpo Voice domain Salary: 28,000 to 45,000 For more details or to apply: Yogita - 9167080474

Job Title: Customer Support Executive Location: Tin Factory, Bangalore Salary: 17,000 to 20,000 (In Hand) + incentives Candidates will be provided work from home after 3 months along with Laptops Job Summary: We are looking for a Customer Support Executive for Voice process to join our team in Tin Factory, Bangalore . The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction through effective communication and problem-solving. Roles and Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Assist customers with inquiries related to products, services, orders, billing, and complaints. Log all customer interactions accurately in the system. Key Requirements: Minimum qualification: PUC (12th pass) or any Graduate. Good communication skills in English and Hindi or English and Kannada. Basic computer knowledge and typing skills. Work Details: Work Type: Full-time Location: Tin Factory, Bangalore Working Days: 6 days/week Kindly share your cv/resume to - HR Ramya- +91 9343943344 or pramya.dhrs@gmail.com for more details

We have requirement for Customer Support Representatives Experience : Freshers & Experienced Experience only from international Customer support background only. Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package : 3.0 LPA - 5.5 LPA Only Immediate Joiners Documents Required : Pan card, Aadhar Card (Full Date of Birth), Educational Documents, Offer letter,Reliving letter & Last 3 Months Payslip Intersted Candidates Can share their resume to :- recruiter.stryde15@gmail.com HR Priyanka Ph no :- 8019534204 We are hiring for top mnc's Ctc : Upto 5.5lpa customer support , customer service. International voice process, Rotational shifts 2 way transport / Night shifts wfo/wfh Immediate joiner