20954 Customer Support Jobs - Page 6

Responsibilities and Duties :- * Branch operational activities * Handling customers and solving their queries * Explaining GL schemes, interest rates, etc. to customers * Gold checking for loan disbursement * Cash handling * Documentation * Cross-selling of other financial products * Promotional activities * Customer follow-up calls * Branch target achievements Eligibility Criteria :- Minimum Graduate (BA/BCom/BSc/BBA) Qualified No BTech/BE/BCA/Distance/Open University Degree Freshers or experienced candidates are both eligible Fluency in the local language Candidate should be from the local area Computer knowledge is mandatory Age up to 28 years

In this key role, you'll be providing crucial support to customers and colleagues in our contact centres. You'll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. You'll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Keeping accurate records of day to day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills you'll need To be successful in this role, you'll need to have excellent planning and organisational skills, along with good attention to detail. You'll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You'll also need: Experience of analysing and using performance data Freshers, 2023 or 2024 graduates in B.com, BA, BBA, Bsc Non- IT, Mass Comm, Journalism The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including PowerPoint, Excel and Word

In this key role, you'll be providing crucial support to customers and colleagues in our contact centres. You'll be responding to and investigating queries, providing support on business processes, policies and procedures, and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. You'll Also Be Coordinating improvements to enhance our efficiency Keeping accurate records of day-to-day operations Maintaining a focus on improving our customer service and experience

Name: Palak Kothari Contact Details: 9717900938 Email: abhishek@albireorecruiters.in Customer Service Executive Voice (UHC Process) Location: Sector 144, Noida Job Type: Full-Time, Work from Office Eligibility Minimum 3 months of experience in an international voice process (customer service) Undergraduates/Graduates may apply Excellent communication skills (C1 level required) Must be comfortable with 24x7 rotational shifts Salary CTC up to 35,000/month (Based on last drawn salary and a 15% hike) Cab Allowance: 3600 for both-side cabs (Applicable for shift window 7:00 PM 7:00 AM, within 30km radius) One-Way Cab: Half allowance up to 1500 9.5 hours shift duration 5 days working, 2 rotational offs Work Mode: Work from Office Joining Date: 12th August 2025 Interview Process: HR Round Operations Round Assessment (as of now virtually)

Greetings Of The Day We are Hiring for International Voice Process Eligibility : 10+2,10+3,Any Graduate, Any Post Graduate With (Minimum 1Year To Max 10 Years) of Any International Voice and Customer Support/Technical Support Experience. CTC: 4LPA - 7LPA Location: Hyderabad Shifts: Us Rotational Shifts 5 Working Days & 2 Rotational Week Offs Work from Office Point Pick and Home Drop 2 Way Transportation will be provided Notice Period: Immediate To 30 Days Interested candidates Can share your resume to sahasra@waterleafgroup.in Hr Sahasra Thanks & regards HR Sakshi -6309333116 (* Drop Resumes to the given Numbers*) HR Sukeksha - 7780282787(* Drop Resumes to the given Numbers*) HR Sahasra- 6309333153 sahasra@waterleafgroup.in HR Recruiter - ITES Waterleaf Consultants Pvt. Ltd. *6309333116 *7780282787 *6309333153 Drop Resumes to the above Numbers.

Role & responsibilities Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus. 100% Work from Office Preferred candidate profile Graduates Immediate Joiner Must have Excellent Communication skills

Responsibility: We are exclusively seeking for people who have worked on US claims, where they have practical expertise evaluating past claims and acting appropriately on current claims. Graduates only Flexible with Shifts (Night Shift) Notice Period Immediate joiners Preferred Candidates Profiles: * Candidate should be comfortable with the US Shift * Candidate should have a good communication and any customer support experience

Role & responsibilities Deliver and support health payer member enrolment, premium billing and payment application, provider demographic data updates and core medical claim processing. Provide customer service, track and resolve provider and member inquiries. Need excellent Excel skills Excellent communication skill required to deal with clients Preferred candidate profile Graduates Minimum 6 months experience in Customer Support Immediate Joiner (0-15 Days) Must have Excellent Communication skills

Experience: 6months to 1 year Qualification: Graduate (NO UNDERGRADUATES) Experience - 6months to 1 year Job Description: Experience in customer service, contact center, should have experience in in bound or out bound calls. Graduate good communication skills. 6month to 1year Exp. It is for afternoon shift.

Looking for candidates in Mumbai for Customer support from (0-3 years) of experience. Candidates who are a graduate can apply for this job role. About us: Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection reliability, accountability and trust. We have realized many of our employee potentials, nurturing both employees and clients in a holistic approach. Trigent is a CMM Level 4 software Development Company in Bangalore and its head office in Boston (USA). Need candidates with Experience in Customer support Voice / Non-Voice process. Full time graduates only.

Role & responsibilities Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus. 100% Work from Office Preferred candidate profile Graduates Minimum 6 months experience in Customer Support Immediate Joiner (0-15 Days) Must have Excellent Communication skills

What Youll Do: Perform data entry and conduct research using various systems and tracking tools. Use your knowledge of processes to identify, assess, and resolve issues during customer calls. Handle both standard and non-standard problems efficiently. Seek advice and escalate issues when tasks go beyond your scope. Provide excellent customer support by resolving issues with care and professionalism. What We're Looking For: Graduation is mandatory. Strong communication skills (both written and verbal). Passion for helping customers and resolving issues.

Role & responsibilities Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities.

AdPushup is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue using cutting-edge technology, premium demand partnerships, and proven ad ops expertise. Our team, consisting of varied personalities, plays a key role in the growth of the company. We have achieved 100% year-on-year growth in the past couple of years, thanks to our mix of engineers, marketers, product evangelists, and customer success specialists. In 2021, AdPushup received the Great Places to Work accreditation, which focuses on the culture that motivates employees to work towards a common goal. As an Account Manager at AdPushup, you are the strongest customer advocate in the organization. You will work in both customer support and account management functions. On the support side, you will address common customer queries from your assigned accounts and establish meaningful relationships to ensure they receive the right solutions and that their accounts are performing optimally. Your day-to-day tasks will include understanding our product and display ad ecosystem, identifying each account's customized needs, resolving customer queries promptly, collaborating with internal teams to address issues, helping users understand the tool better, optimizing ad layouts for users, and ensuring long-term relationships with customers. To excel in this role, you should have an understanding of analytics, ad networks (AdSense, AdX, and DFP), A/B testing, customer support, and SaaS. Additionally, familiarity with HTML, JS, and Ad Operations is essential. You should possess smartness, a proactive attitude, excellent communication skills, a data-driven mentality, and a willingness to work collaboratively. Working at AdPushup offers a culture that values employees, promotes transparency, and provides challenging opportunities for personal and professional growth. You will be part of a team that values your contributions, encourages continuous learning, and operates in a flexible work environment. Additionally, you will enjoy perks such as plenty of snacks, catered lunches, and open, honest communication with colleagues and business associates.,

You are invited to join our team as a Customer Support Associate for our esteemed MNC client. We are looking for individuals who are either UG or graduate and possess a minimum of 1 year of experience in international voice processes. The salary offered for this position can go up to 6 LPA. The location for this position is Pune. We are specifically seeking immediate joiners who are comfortable with rotational shifts. This is a full-time job opportunity with a schedule based on US shifts. The ideal candidate should have at least 1 year of experience in international voice processes. The work location will be in person. If you meet the qualifications and are interested in this position, please feel free to contact HR Alfiya at 8308769531. We look forward to potentially welcoming you to our team!,

You are invited to join MG Group Pvt. Ltd., a renowned provider of quality building materials in Kozhikode. Established in 1996, we specialize in top-notch bath fittings, tiles, natural stones, and exclusive international brands, catering to architects, builders, contractors, designers, engineers, and homeowners. Our unwavering dedication to excellence, personalized attention, and punctual deliveries distinguish us as the preferred choice for construction needs in the area. As a Customer Care Executive at MG Group Pvt. Ltd. in Kozhikode, you will play a crucial role in our team. This full-time on-site position entails delivering exceptional customer support, ensuring utmost customer satisfaction, maintaining effective communication with clients, and boosting sales through superior customer service. To excel in this role, you should possess strong customer support, customer satisfaction, and customer service skills. Effective communication abilities are essential, along with sales proficiency. Your interpersonal skills should be top-notch, enabling you to empathize with customers and address their needs with patience and problem-solving acumen. Prior experience in a customer-facing position would be advantageous, and familiarity with the building materials or construction industry is a valuable asset. If you are passionate about providing outstanding customer care, driving sales success, and contributing to a dynamic team in the construction sector, we welcome your application for the Customer Care Executive position at MG Group Pvt. Ltd.,

As an Operations Manager, you will be responsible for developing, implementing, and monitoring day-to-day operational systems and processes to ensure visibility into goals, progress, and obstacles for key initiatives. Your role will involve planning, monitoring, and analyzing key metrics to ensure efficient and timely completion of tasks. You will devise strategies for program growth enterprise-wide, implementing process improvements to maximize output and minimize costs. Your responsibilities will include working knowledge of administrating work, coordinating with accounts and product teams, evaluating business procedures regularly to apply improvements aligned with organizational objectives, and overseeing customer support processes to enhance customer satisfaction. Exceptional communication skills, interpersonal skills, emotional intelligence, coaching skills, people management, ownership, accountability, teamwork, collaboration, decision making, root cause analysis, recurrence prevention, and behavioral management will be essential for this role. This position requires a minimum of 8 to 10 years of experience in operations and a qualification of BBA or any other relevant degree. The job type is full-time, with a work location in person in Eswatini, Swaziland, Southern Africa. The salary range for this position is between 70,000 to 1,00,000 per month. Additionally, benefits such as Provident Fund and a performance bonus are included. If you have a total of 8 years of work experience and at least 7 years of experience in operations management, you are preferred for this role. Your ability to plan, analyze, and implement operational strategies effectively will be crucial in ensuring the efficiency and success of the organization's operations.,

We are searching for a skilled Help desk technician to deliver prompt and effective technical support on computer systems. Your responsibilities will include addressing inquiries on fundamental technical matters and providing guidance to resolve them. A proficient Help desk technician should possess solid technical expertise and be capable of communicating clearly to comprehend the issue and articulate its resolution. Moreover, they should be customer-focused and exhibit patience when interacting with challenging clients. The primary objective is to generate value for customers that contributes to upholding the company's reputation and operations. Requirements: - Demonstrated experience as a help desk technician or in a similar customer support capacity - Proficient in technology with practical knowledge of office automation tools, databases, and remote control - Comprehensive understanding of computer systems, mobile devices, and other technological products - Ability to identify and address basic technical problems - Fluency in English - Outstanding communication abilities - Customer-centric mindset and composed demeanor - Bachelor's degree in IT, Computer Science, or a related field This position falls under the Customer Support category and is a Full-Time role located in Mumbai.,

As a Customer Support Representative, you will play a vital role as the initial point of contact for our customers, offering outstanding service, resolving inquiries, and ensuring customer satisfaction. Your responsibilities include responding to customer inquiries through various channels such as phone, email, and chat in a courteous and professional manner. You will be expected to identify and address customer issues promptly and effectively, ensuring follow-up and communication are timely. Maintaining a comprehensive understanding of our products and services is essential to provide accurate information and support to customers. Documenting customer interactions and feedback in our CRM system will help enhance service delivery and identify trends for continuous improvement. Collaboration with other departments is crucial to meet customer needs and enhance overall service quality. Additionally, gathering and analyzing customer feedback will allow you to recommend enhancements to our products and services. Ideally, you should possess a high school diploma or equivalent, with a related degree being advantageous. Previous experience of 1-2 years in customer support or a similar role is preferred. Your skill set should include excellent communication and interpersonal skills, strong problem-solving abilities, and attention to detail. The ability to thrive in a fast-paced environment and manage multiple tasks effectively is crucial for success in this role. On a personal level, being empathetic to understand and connect with customer needs, maintaining patience and professionalism in challenging situations, and demonstrating proactivity in enhancing processes and customer experience are key attributes for excelling in this position. Your proficiency in communication, interpersonal skills, CRM systems, customer relationship management, team collaboration, problem-solving, and feedback analysis will be essential for fulfilling your responsibilities effectively.,

The Business Development Associate will play a pivotal role in driving the growth of Netoyed's education business. You will be responsible for building relationships with key decision-makers within schools, understanding their needs, and effectively closing sales. Lead Generation and Prospecting: Identify, research, and prioritize potential school clients. Develop and execute effective lead-generation strategies. Relationship Building: Establish and maintain strong relationships with key decision-makers, school administrators, principals, and other relevant stakeholders. Sales Presentations: Deliver compelling sales presentations to school decision-makers, highlighting the benefits and value proposition of Netoyed's education solutions. Sales Documentation: Prepare and manage CRM data, sales proposals, contracts, and other necessary documentation. Representation: Represent Netoyed at industry events, conferences, and expos, networking with potential clients and building brand awareness. Market Research: Conduct market research to identify emerging trends and opportunities within the education sector. Customer Support: Provide post-sales support to ensure customer satisfaction and retention. Qualifications and Skills: - Bachelor's degree in business, marketing, or a related field. - Proven experience in sales, preferably within the education or technology industry. - Strong interpersonal and communication skills, both verbal and written. - Excellent presentation and negotiation skills. - Ability to build and maintain strong relationships with clients. - Strong organizational and time management skills. - Proficiency in using CRM software and other relevant tools. - A passion for education and a desire to make a positive impact. If Interested, share your Resume at Alvina.varughese@netoyed.com,

You will be an experienced and well-organized Sales Coordinator, providing essential support to the field sales team. As the point of reference for colleagues and customers, your responsibilities will include managing schedules, communicating information, and maintaining documentation. Your objective is to enhance team performance and contribute to the company's sustainable growth. Your duties will involve coordinating the sales team by managing schedules, organizing important documents, and sharing relevant information. You will need to ensure the availability of necessary sales equipment and respond to customer complaints while providing after-sales support when required. Additionally, you will be responsible for storing financial and non-financial data electronically, preparing reports, processing orders accurately and promptly, and informing clients of any unexpected delays or issues. This is a full-time, permanent position with a day shift schedule. The work location for this role is in person.,

As a Sales Manager, you will be responsible for identifying and targeting opportunities in industries such as construction, infrastructure, commercial facilities, oil & gas, and mission-critical sectors. Your primary tasks will include developing strategic sales plans, generating leads, drafting proposals, negotiating agreements, and closing deals for DG sets (ranging typically from 20kVA up to 1500kVA) and OEM spare parts. It will be essential for you to monitor industry trends, competitive offerings, and regulatory changes to stay ahead of the market. Your role will involve using market intelligence to refine product positioning, pricing strategies, and identifying new business segments or territories. Collaboration with service teams will be crucial to ensure smooth installation, commissioning, and handover processes. You will also be required to support distributors, dealers, and channel partners through training, technical guidance, and issue resolution. In this position, you will work closely with engineering, production, supply chain, and finance teams to support project execution, ensure timely delivery, and provide updates on customer feedback and solution enhancements. This is a full-time, permanent position with a day shift schedule. The work location will be in person. Apply now if you are ready to take on this challenging role and drive sales success in the specified industries.,

This position requires an experienced professional with a hands-on EPM infrastructure administration background in the Oracle Hyperion suite of products. Your primary responsibilities will include managing day-to-day operations, providing end-user support, and supporting project initiatives across the EPM platform. You will collaborate closely with functional teams to address complex business issues and design scalable system solutions. Your role will be crucial in establishing a "best-in-class" EPM solution for the company. As the ideal candidate, you should possess a deep understanding of Hyperion concepts and their practical applications in a production business environment. You will be responsible for supporting critical business operations and delivering quality services independently to multiple customer engagements. Your duties will involve analyzing functional and operational issues within the Oracle EPM/Hyperion environment, as well as developing, implementing, and supporting Oracle's global infrastructure. Key Responsibilities: - Analyzing and resolving functional and operational issues within the Oracle EPM/Hyperion environment - Managing operations and end-user support for various Hyperion EPM 11x platform components - Troubleshooting integration and data issues across Hyperion applications and boundary systems - Coordinating operational handover with global support teams - Assisting business partners with application configuration and administration - Monitoring and streamlining tasks and procedures in line with company standards - Collaborating with technical infrastructure teams, application teams, and business units to ensure service delivery meets business objectives - Establishing and implementing standard operational policies and procedures - Coordinating patching activities and monthly deployments with infrastructure teams - Monitoring and optimizing Hyperion system performance - Modifying existing scripts and consolidation/business rules as needed - Participating in system testing, data validations, and stress testing of new features - Managing daily terminations from Hyperion systems per SOX requirements - Creating technical documentation and updating end-user training materials - Providing business continuity and disaster recovery solutions for the Hyperion environment - Improving technical processes and developing new processes to enhance Oracle support for customers - Collaborating with project managers and customer implementation teams to ensure project success - Providing mentoring and cross-training to team members - Setting up new releases of the Hyperion application in the lab environment - Collaborating with offshore team members and global business customers - Demonstrating strong customer management skills and adherence to processes Requirements: - Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x - Experience with various Hyperion EPM components is essential - Hands-on experience with Hyperion installation, upgrading, and migration - Knowledge of Oracle database, WebLogic application server, and performance tuning - Experience with cloud EPM solutions is advantageous - Strong understanding of Hyperion system tools and Windows Server technologies - Bachelor's Degree in Computer Science, Engineering, MIS, or related field Desired Skills: - Knowledge of ServiceNow, SRs, RFCs, and My Oracle Support - Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c - Implementation experience in DRM - EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x If you meet the requirements and possess the desired skills, this role offers an opportunity to contribute to the success of the company's EPM platform and work in a challenging yet rewarding environment. Your ability to collaborate effectively, communicate clearly, and drive technical excellence will be key to your success in this role.,

As a Customer Support Engineer at KBR Sourcing in Chicago, you will play a crucial role in managing operations, coordinating with clients and offshore teams, and ensuring the successful execution of manufacturing projects. Your attention to detail and proactive approach will be key in maintaining smooth operations and fostering efficient cross-border collaboration. Your responsibilities will include coordinating with US clients and offshore teams to oversee manufacturing projects, reviewing technical drawings to ensure accurate communication of specifications to vendors, tracking project timelines and deliveries, and resolving any execution issues that may arise. Additionally, you will be responsible for providing customer support, updating orders, resolving issues, overseeing daily operations of the Chicago office including shipments and documentation, and collaborating with logistics, freight, and warehousing partners. Maintaining project trackers, reports, and internal records, as well as supporting quality coordination and client communication, will also be part of your role to ensure seamless project execution. To qualify for this position, we are looking for a recent graduate with a BS in Mechanical Engineering or Mechanical Engineering Technology. This is a full-time position with benefits including health insurance and paid time off. The work schedule is in the morning shift, and the position requires in-person work at our Chicago office. If you are passionate about manufacturing, thrive in a collaborative environment, and have a keen eye for detail, we encourage you to apply for this exciting opportunity with KBR Sourcing.,

As a skilled HVAC Field Technician (Senior & Junior) at our company, you will be part of a dynamic team responsible for the installation, troubleshooting, commissioning, and maintenance of HVAC systems in both commercial and residential settings. Your role will involve ensuring that HVAC systems, ducting, and associated equipment are installed correctly and functioning as intended. Conducting site visits, resolving system issues promptly, and upholding high standards of quality and safety will be key aspects of your responsibilities. Your responsibilities will include installing HVAC systems such as air handling units and ducts, troubleshooting mechanical and electrical issues, and resolving system malfunctions efficiently. You will also be responsible for commissioning HVAC systems post-installation, performing functional testing, and ensuring that all components operate within specified parameters. Additionally, you will install, inspect, and maintain ductwork systems, ensuring compliance with local regulations for efficiency and safety. Regular site visits will be conducted by you to monitor the performance of HVAC systems, address any issues that may arise, and provide on-site technical support to clients. Interacting with clients to explain system operations, troubleshooting procedures, and maintenance guidelines will be part of your customer support responsibilities. You will be required to complete accurate service reports, document work performed, and recommend any necessary upgrades or improvements to clients. Ideally, you should hold a Diploma in Mechanical Engineering and possess technical certification or vocational training in HVAC systems. Experience ranging from 1 to 4 years in a similar role will be advantageous. A valid driving license for a two-wheeler is a must-have requirement for this position based in Hyderabad. We are currently looking to fill 4 vacancies for HVAC Field Technicians. If you are passionate about HVAC systems and possess the required qualifications and experience, we encourage you to apply by sending your Resume/CV to web@arialengineering.com.,