20954 Customer Support Jobs - Page 9

Are you prepared to advance your potential and create a significant difference in the fields of life sciences, diagnostics, and biotechnology Cytiva, an entity under Danaher, is dedicated to saving lives through innovative solutions and a shared commitment to making a tangible impact. Join a culture that values your unique perspective and actively contributes to turning ideas into reality, all while innovating at a swift pace. Working at Cytiva places you at the forefront of revolutionizing human health by providing groundbreaking solutions. Collaborate with extraordinary customers engaged in life-saving endeavors, from fundamental biological research to the creation of cutting-edge vaccines, medications, and cell and gene therapies. Embrace the opportunity to enhance yourself and our collective mission by tackling meaningful challenges alongside caring individuals who prioritize our customers and their patients. Take the next step towards a career that can truly change lives. As a Field Engineer II within the Global Scientific and Laboratory Services (SLS) Knowledge Management team at Cytiva, you will serve as a subject matter expert (SME) responsible for presenting, implementing, and troubleshooting software and automation interface solutions for customers. This role will be entirely remote with occasional travel to customer locations, contributing towards our vision of advancing future therapeutics from discovery to delivery. Your responsibilities will involve: - Innovating and resolving customer issues related to software and automation integration of instruments with customer networks - Utilizing your expertise to create documentation and protocols for software and automation deployment in pharmaceutical GMP facilities - Leading internal and external customer communications and collaborating with cross-functional teams - Providing valuable feedback to drive issue resolution, define roadmaps, and achieve performance objectives - Contributing to the advancement of Knowledge Management by participating in various programs and databases - Maintaining technical expertise in industry standards through close interaction with customers Ideal candidates will have a background as a software engineer with experience in automation and system integration, holding a Bachelor's or Master's degree in computer science, applied science/engineering, or equivalent field. A self-motivated individual who excels in working independently and possesses fluency in technical English, spoken and written, is sought after. Additional qualifications that would be advantageous include experience in continuous improvement and change management, success in educating and supporting customers, and familiarity with Cytiva Instrumentation and filtration products. Join our dynamic team today and together, we will amplify the real-life impact of tomorrow's science and technology. By partnering with customers worldwide, we design solutions that unleash the potential of science and bring it to life. For further details, please visit www.danaher.com. Danaher values diversity and acknowledges the importance of various similarities and differences present within our workforce, workplace, and the markets we serve. Our associates, customers, and shareholders bring forth unique perspectives and contributions due to these diverse attributes.,

You will be responsible for handling client queries and providing support in German and Dutch languages. Your role will involve maintaining high-quality communication with clients through email, chat, and calls, as well as translating documents and materials as required. Ensuring timely resolution of issues and maintaining customer satisfaction will be crucial. Collaboration with internal teams to meet language requirements will also be a part of your responsibilities. To qualify for this position, you must hold a graduate degree in any field and possess a C1 level proficiency certification in both German and Dutch languages. A minimum of 3 years of experience in a similar language-related role is required. Excellent verbal and written communication skills in both languages, the ability to work in a fast-paced environment with attention to detail, and strong problem-solving abilities are essential. Team collaboration skills are also important for this role. In return for your expertise, you will receive a competitive salary of up to 6 LPA and enjoy a 5-day working week to maintain a healthy work-life balance. This role also offers you the opportunity to work in a multicultural environment located in Sector 18, Gurugram.,

As a Training Lead at our organization, you will be responsible for establishing the direction for the team, comprising of people managers and senior individual contributors. Your primary role will involve training thousands of content reviewers to assess content by offering learner-centric training and implementing knowledge management strategies. By analyzing trends and upcoming launches, you will be able to predict training requirements and advocate for the enhancement of the reviewers" training experience. Collaborating with cross-functional teams, you will develop training project plans, review the design and development processes, and liaise with partners to ensure successful delivery to our service delivery centers. Monitoring the progress of training programs and evaluating their effectiveness in preparing agents to deliver quality service to consumers will also be part of your responsibilities. Furthermore, you will be expected to demonstrate leadership qualities, organizational skills, problem-solving abilities, networking capabilities, and effective communication skills. At YouTube, we are committed to providing a platform where everyone can share their stories, connect with others, and build a community through the power of video content. Working at the forefront of technology and creativity, we strive to showcase diverse perspectives and offer individuals the opportunity to express themselves. Collaboration, innovation, and inclusivity are core principles that drive our work culture as we navigate through the ever-evolving landscape of digital media. Your responsibilities will include consulting with various business partners and stakeholders from Policy, Quality, and Vendor teams to determine the most effective training and knowledge management strategies that align with our products and workflows. You will be expected to drive innovation on a large scale, leveraging industry best practices and emerging technologies to enhance the efficiency and effectiveness of onboarding and training solutions. Your role will also involve overseeing the implementation and evaluation of the global training onboarding program, which includes managing a community of vendor trainers. Leading and coaching a team of People Managers and Senior Program Managers will be crucial in maintaining high standards of performance and continuous improvement. Additionally, you will be responsible for enhancing team processes related to curriculum design, continuous learning initiatives, and evaluating the efficacy of training programs. If you are passionate about fostering a culture of learning and development, leveraging technology to drive operational excellence, and leading a team towards achieving impactful outcomes, this role offers a unique opportunity to make a significant contribution in a dynamic and fast-paced environment. Join us in our mission to empower individuals to share their stories, connect with others, and inspire positive change through the power of video content.,

As a Tech Sales Executive at HTS Solutions, you will play a pivotal role in driving the adoption of our cloud computing services. You will be responsible for identifying and acquiring new clients, building strong relationships with key stakeholders, and providing tailored cloud solutions to meet their business needs. Your primary goal will be to drive sales growth and achieve revenue targets through effective sales strategies and exceptional customer service. Sales and Business Development: Identify and target potential clients for cloud computing services. Develop and execute effective sales strategies to achieve revenue targets. Generate leads through various channels, including cold calling, networking, and digital marketing. Conduct market research to identify industry trends and opportunities. Client Engagement: Build and maintain strong relationships with key decision-makers and stakeholders. Understand clients" business needs and challenges to provide customized cloud solutions. Deliver compelling sales presentations and product demonstrations. Proposal and Negotiation: Prepare and present detailed proposals and quotations to potential clients. Negotiate contracts and close sales deals to achieve or exceed sales targets. Collaborate with internal teams to ensure smooth onboarding and implementation of cloud services. Product Knowledge and Training: Stay updated with the latest trends and developments in cloud computing technologies. Provide clients with technical information and training on cloud services. Attend industry events, webinars, and training sessions to enhance product knowledge. Customer Support and Satisfaction: Ensure high levels of customer satisfaction by providing ongoing support and addressing client inquiries. Gather client feedback and work with the product team to improve service offerings. Maintain accurate records of sales activities and client interactions in CRM. Qualifications: Bachelor's degree in Business, Information Technology, or a related field. 2 to 5 years of Proven experience in tech sales, preferably in cloud computing services. Strong understanding of cloud computing technologies and services (e.g., SaaS, PaaS, IaaS). Excellent communication, presentation, and negotiation skills. Ability to build and maintain strong relationships with clients and stakeholders. Self-motivated, goal-oriented, and able to work independently. Benefits: Competitive salary and commission structure. Health insurance and other benefits. Opportunities for professional development and career advancement. Dynamic and collaborative work environment. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this role to hr@htssolutions.org Vishal@htssolutions.org ; manoj.krishna@htssolutions.org . Please include "Sr. Cloud Sales Consultant " in the subject line. HTS Solutions Private Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.,

You should have strong Customer Support, Customer Satisfaction, and Customer Service skills. You should be experienced in Online Support and Technical Support. Your written and verbal communication skills should be excellent. You must have the ability to multitask and prioritize tasks effectively. Strong problem-solving and decision-making skills are required. You should be able to work well in a team environment. A Bachelor's degree in Business Administration or a related field is preferred. Experience in the healthcare industry is a plus. Freshers are also welcome to apply. This is a Full-time job opportunity with benefits like Leave encashment and Provident Fund. The work schedule is from Monday to Friday with a Night shift. Night Shift availability is preferred. The work location is in person.,

As a Telemarketing Representative at Infonics Technologies in Noida, you will play a vital role in engaging with potential and existing clients through outbound calls to promote our LED display products and services. Your responsibilities will include generating leads, scheduling appointments, providing accurate product information, addressing customer inquiries professionally, and maintaining records of customer interactions. To excel in this role, you should possess strong customer service, phone etiquette, and customer support skills. Effective communication, both verbal and written, is essential along with prior sales experience. Working collaboratively in a team environment and having knowledge of LED display products will be advantageous. A minimum of 1 year of experience in telemarketing or sales roles is required. This is a full-time in-office position located at Sector-88, Noida, Uttar Pradesh. You will be expected to work 6 days a week with a salary range of 15,000-20,000 along with benefits like PF. Please note that the initial 2 weeks will be dedicated to training to ensure you are well-equipped for the role.,

The role involves managing contract-related activities such as effective communication with internal and external customers, resolving problems and issues efficiently, and collaborating with sales and delivery partners for reporting requirements. It is essential to understand the service offerings for assigned accounts and work with external service partners to support client deliverables. Additionally, the role requires providing support for contract change management and ensuring effective shared mailbox management. Furthermore, the position involves liaising between customers and supply chain/logistics teams, maintaining a positive work atmosphere, and supporting the account team in achieving revenue and margin targets. The candidate will be responsible for developing custom client reporting, driving process improvement initiatives, and analyzing existing processes to identify opportunities for enhancement. Asset management is a crucial aspect of the role, requiring the ownership and management of various systems, ensuring accurate fleet data analysis, and supporting equipment asset management within the account. The candidate will also be accountable for maintaining the integrity of asset databases and providing support for technical deliverables. Additionally, the role involves acting as a subject matter expert on reporting, processes, and technology capabilities. Interested candidates who are immediate joiners can share their resumes with Priyanka Shastri at Priyanka.shastri@hcltech.com.,

Key Responsibilities: Create and manage air export shipments in CargoWise, including consolidated shipments and Assembly Reports. Handle pickup requests, warehouse receipt confirmations, and update shipment status in CargoWise. Process export declarations through broker portals based on shipping documents and customer instructions. Manage MAWB/HAWB issuance and ensure accurate linkage between house and master files. Coordinate consolidation management and generate Consolidation Pouch Packs in CargoWise. Enter billing instructions, generate invoices, and prepare pre-alert documents (invoice, MAWB, HAWB, packing list, manifest, etc.). Maintain shipment tracking and milestone updates, and generate periodic reports as per team

Greetings from Infosys BPM Ltd., We are looking for individuals to join our team as Customer Support Voice Process Executives in Pune. As a Process Executive, you will be responsible for providing first-level resolution to customers and diagnosing technical issues. Your role will involve delivering exceptional customer service, building rapport with customers, handling objections efficiently, and documenting customer interactions in the service management system. Key Responsibilities: - Provide first-level resolution to customers and escalate more complex issues when necessary. - Diagnose and troubleshoot technical issues. - Deliver exceptional customer service by acknowledging issues promptly and using positive language. - Build rapport with customers through active listening and effective communication. - Handle objections and concerns efficiently to ensure a smooth resolution. - Document and track customer interactions and technical issues. - Stay updated with product knowledge and industry trends. - Participate in training programs to enhance technical and customer service skills. The ideal candidate should have excellent communication skills and be willing to work in US shift timings. You will also be required to complete specific training programs set by the client. The role involves flexible shifts, 100% work from office, and no hybrid work arrangements. Preferred Qualifications: - Full-time Graduates with additional certifications in customer service/upskilling. Infosys BPM is an equal opportunity employer, and we are committed to creating an inclusive environment for all employees. Thank you for considering a career with Infosys BPM Ltd. Talent Acquisition Team Infosys BPM Ltd,

At StarApps, as a Customer Support Specialist, you play a crucial role in providing expert assistance for our products and related technologies, especially catering to Shopify store owners. Your responsibilities include troubleshooting and resolving customer issues promptly, ensuring exceptional support with a high level of product knowledge and effective communication skills to consistently surpass customer expectations. In this customer-facing role, you will engage with customers to understand their needs, advise them, and solve their problems. You will research, diagnose, and troubleshoot customer issues, working closely with the engineering team to identify solutions and track defects to resolution. Additionally, you will answer pre-sales questions, record cancellation reasons, and collaborate with business and product teams to reduce churn. As a key intermediary between customers and Engineering/Product teams, you must possess an entrepreneurial mindset and a comprehensive understanding of e-commerce technologies. Your role involves working with cross-functional teams, demonstrating outstanding written and spoken communication skills, and showing strong time-management and prioritization skills to address customer issues effectively. The ideal candidate will hold a Bachelor's Degree in a Computer Science related field, have a minimum of 2 years of experience in a night shift customer support role, and exhibit strong problem-solving skills. An organized and reliable self-starter who can work independently, you should have a good understanding of web technologies like HTML & CSS. At StarApps, we offer a competitive salary, support for your professional development through equipment, courses, books, or conferences, a flexible holiday policy, and performance-based rewards and incentives. To learn more about our products and why our customers love us, you can visit our apps and read their reviews here: [StarApps Studio Shopify Apps](https://apps.shopify.com/partners/starapps-studio). If you are ready to make a difference and be part of our team, apply right away!,

The Service Desk team serves as the primary point of contact between the Alamy IT Services team and end users who report issues and need technical assistance. As a service desk admin, your main responsibility is to supervise the daily operations of the IT service-desk to ensure that users and business teams receive the necessary support. Your duties will include incident management support, such as logging and categorizing incidents, responding proactively to alerts and events through monitoring systems, and keeping users informed of progress and upcoming changes. You will also maintain a detailed incident log, own change management and incident review meetings, follow up with customers for updates, and report recurring incidents to the problem management team for root cause analysis. To excel in this role, you should have technical skills and at least 1-2 years of experience in a help desk executive or customer support role. You must be able to organize and prioritize incidents based on their level of disruption, manage your time effectively when dealing with multiple issues, possess a good understanding of computer systems, and be capable of diagnosing and resolving basic technical problems. Basic knowledge of IT security, proficiency in written and spoken English, and the ability to communicate confidently with various business sectors are also required. This is a full-time, permanent position suitable for freshers. The benefits include cell phone reimbursement, commuter assistance, flexible schedule, provided food, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund contributions. The job may involve working day, evening, morning, night, rotational, and UK shifts, with weekend availability required. The role is based in Thiruvananthapuram, Kerala, and candidates must be willing to commute or relocate. In your application, please mention your notice period, expected CTC, and explain in a paragraph why you believe you are a suitable candidate for this position. Prior experience in incident management is required. ,

The role of Customer Service Support at Joshi AutoZone Mercedes-Benz in Chandigarh involves planning and executing all CRM activities to ensure the highest level of customer satisfaction and retention. As a full-time on-site role, you will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. You should possess specialized knowledge in interpersonal skills, customer satisfaction, customer support, and customer experience. Excellent communication and problem-solving skills are essential, along with the ability to thrive in a fast-paced environment. Previous experience in a customer service role is required, and knowledge of the automotive industry would be advantageous. The ideal candidate should hold a Bachelor's degree and have at least 5 years of experience in customer support.,

You will be working as a full-time on-site Customer Support - Telegu/Kannada role at RNFI Services Ltd. in New Delhi. Your main responsibilities will include providing customer support and technical support, ensuring customer satisfaction, and using your analytical skills to address customer inquiries and issues. To excel in this role, you should possess strong interpersonal and analytical skills. Fluency in Telegu and Kannada languages is a must. Any previous experience in a similar role will be an added advantage. A Bachelor's degree in a relevant field is also required. If you are passionate about delivering exceptional customer service, have the ability to communicate effectively in Telegu and Kannada, and enjoy problem-solving, then this role is perfect for you. Join our team and make a difference in our customers" experience with RNFI Services Ltd.,

As an Account Manager in Corporate Sales within the Airlines industry, your primary responsibility will be to develop and implement comprehensive sales strategies to achieve revenue targets and enhance market presence. You will be tasked with fostering strong relationships with corporate and trade stakeholders, negotiating commercial deals, and maximizing profits across various business channels. Maintaining connections with key decision-makers and influencers is crucial to drive business growth and revenue opportunities. Collaboration with internal departments is essential for executing tactical deals, branding initiatives, and airline promotions effectively. You will also be responsible for cultivating relationships with existing clients, offering tailored travel solutions, and promoting new products to boost revenue streams and enhance client satisfaction. Working closely with senior management, you will contribute to the development and execution of airline strategies, leveraging databases to identify trends and formulate strategic recommendations. Establishing connections with travel agencies and corporates, conducting product presentations, and expanding market reach are also key aspects of your role. Providing excellent customer support services to ensure high levels of satisfaction and retention will be a priority. Monitoring market trends, aligning airline policies accordingly, and offering strategic insights on competitor activities are essential for maintaining competitiveness and driving business growth. In this role, you will track and analyze sales performance metrics to evaluate progress against targets and inform future strategies. A Bachelor's degree in any field is required, with an MBA preferred. A minimum of 5 years of sales experience in the airline industry, along with a strong understanding of industry dynamics, market trends, and the competitive landscape, is essential. Strong negotiation, communication, and interpersonal skills are necessary, with the ability to build rapport and influence stakeholders at all levels. A results-driven mindset, ability to thrive in a fast-paced environment, and skills in leadership, team development, and analytical thinking are crucial for success in this role. Proficiency in Microsoft Office tools such as Word, PowerPoint, Outlook, and Excel is required. Experience with Salesforce is preferred. A proactive attitude, eagerness to learn, and a collaborative approach to teamwork will be beneficial in this dynamic and challenging environment.,

A client service executive is responsible for servicing clients of the business, which includes customer service, assisting customers in finding products, providing information about products, answering questions, and resolving issues. They manage client relationships, provide customer support, handle inquiries, process orders, schedule appointments, and liaise with other departments as required. To excel in this role, you should be dedicated to helping clients and capable of handling tasks effectively under pressure. An exceptional client servicing executive must exhibit strong communication, problem-solving, and customer service abilities consistently.,

As a Project Engineer, you will be responsible for the delivery of projects, including solution development, programming, configuration, and documentation under the guidance of the Project Manager and Technical Manager. Your role will involve visiting customer sites for installation, commissioning, and handover of projects. Your primary responsibilities will include: - Overseeing panel manufacturing, hardware configuration, and preparing setups for Internal FAT/Customer FAT. - Developing applications on X-Force, PLC, or SCADA platforms as per the guidance of the Lead Engineer, Technical Manager, or Project Manager. - Deploying solutions (hardware/software) at customer sites, testing and commissioning programs individually or within a team. - Providing support to customers as assigned under the guidance of the Lead Engineer or Technical Manager. - Interacting with customers for technical deliverables, ensuring continuous communication with the Lead Engineer, Technical Manager, and Project Manager. You will also be responsible for: - Preparing project documentation such as GA Drawings, Wiring Drawings, FAT/SAT procedures, manuals, and updating documents. - Maintaining project backups at designated locations and creating SOP/Technotes on troubleshooting/maintenance guidelines and site-specific configurations. In addition, you will need to adhere to reporting processes, maintain discipline at the workplace and customer sites, and ensure integrity and confidentiality. Daily reporting of on-site/off-site project activities to the Lead Engineer, PM, and TM will be required. To excel in this role, you should possess: - A degree in Engineering or Technology. - At least 2 years of industry experience. - Strong knowledge of Basic Engineering. - Good communication skills. - Willingness to travel. - Personal characteristics such as being results-oriented, positive, proactive, establishing good working relationships, having cultural understanding, and analytical thinking. You will have the opportunity to learn new technologies in a dynamic environment and engage in self-training to achieve targeted goals, including online/offline certifications. This is a full-time position with benefits such as health insurance, provident fund, and a performance bonus. The job requires you to work day shifts and may involve commuting or relocating to Surat, Gujarat. If you have at least 2 years of experience in PLC/SCADA and meet the qualifications mentioned above, we encourage you to apply for this exciting opportunity.,

Tracknovate Mobile Resource Management is a company that offers a GPS vehicle tracking system along with a range of solutions that aim to enhance the efficiency of freight transport through fleet monitoring and tracking. The solutions provided by Tracknovate offer professionals real-time data and actionable insights to optimize fleet operations. The company is committed to improving operational efficiency and ensuring the safety of both assets and employees. As a Territory Sales Representative at Tracknovate, you will play a crucial role in driving B2B sales within the Telematics industry. With 2-3 years of experience in the field, you will be tasked with identifying and developing new business opportunities for telematics products and services such as GPS tracking and fleet management solutions. Building and maintaining strong client relationships will be key to your success, as well as contributing to the company's growth in vehicle tracking and IoT-based telematics solutions. Your responsibilities will include achieving monthly and quarterly sales targets in your assigned territories or verticals, delivering compelling product presentations and proposals to potential clients, and staying abreast of industry trends and competitor activities. Collaboration with technical and customer support teams to ensure a seamless customer experience will also be part of your role, along with providing regular sales reports to management and representing the company at industry events and client meetings. To excel in this role, you should hold a Bachelor's degree in Business, Marketing, Engineering, or a related field, coupled with a strong understanding of telematics products, fleet solutions, and their value propositions. Your proven ability to meet or exceed sales targets, excellent communication and negotiation skills, and proactive approach to lead generation and client acquisition will be essential. Additionally, the role may require travel within your assigned territory. If you are a dynamic and results-driven professional with experience in the Telematics, GPS Tracking, or IoT domain, we invite you to join our team at Tracknovate Mobile Resource Management and contribute to our mission of optimizing fleet operations and enhancing customer satisfaction.,

As a CRM Executive at DpDerma India, you will play a crucial role in managing customer relationships, driving sales, and maintaining a CRM system to support the business growth. Your responsibilities will include overseeing and updating CRM data, developing strategies to boost engagement, monitoring customer behavior to identify growth opportunities, and conducting tele-sales to promote dermatology-focused products. To excel in this role, you should have a Bachelor's degree in Business, Marketing, or a related field, along with 2-4 years of experience in CRM and tele-sales, preferably in the medical or skincare industry. Strong tele-sales and CRM skills are essential for success in this position. Key competencies for this role include being sales-driven, customer-focused, detail-oriented, and a team player. You will also need to stay updated on dermatology trends, provide post-sales support, and collaborate effectively with the Sales, Marketing, and Product teams. If you are passionate about skincare, have a knack for building customer relationships, and enjoy driving sales through tele-sales activities, then this role at DpDerma India could be the perfect fit for you. Join us in delivering the gold standard in skin rejuvenation and dermatology therapies.,

As a Sr. Executive - Customer Support at Wooden Street, you will play a vital role in defining and implementing a long-term strategic roadmap to deliver a world-class white glove managed service experience to our valued clients. Your primary responsibilities will include overseeing and managing a team that handles Managed Services tasks through email, phone, and chat channels, ensuring exceptional service delivery based on client tiering. You will collaborate with support consultants to mentor and train team members, enhancing their understanding of company functionality and underlying processes. Additionally, it will be your responsibility to uphold all Service Level Agreements (SLAs) and address customer concerns promptly through a ticketing system. In this role, you will be expected to provide after-hours and on-call support when necessary, demonstrating a commitment to customer satisfaction. Moreover, you will be responsible for managing day-to-day processes within the team, offering regular feedback, conducting performance reviews, and identifying career development opportunities for staff members. This is a full-time position at Wooden Street, and the role may require working in rotational shifts to ensure seamless customer support coverage. Join us in our mission to be the go-to destination for quality and affordable furniture, where customer delight is at the core of everything we do.,

As a Customer Support Representative at Wehire Talent Solutions, you will be responsible for providing excellent customer care and support across various sectors including banking, railways, airlines, and hotels. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive customer experience. You will be assigned to different sectors for customer service, allowing you to gain valuable experience and broaden your skill set. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach. Additional details about the position include: - Location: Malad, Mumbai - Shift: 5 days working with 2 rotational week off/night shift - Salary: Up to 18k to 30k - Pick up or drop service from office to home or vice versa Join our team at Wehire Talent Solutions, an HR recruitment company located in Kandiwali West, Mumbai. We are dedicated to helping candidates find their ideal job and succeed in their careers. If you are passionate about customer service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity.,

The Commercial Loan Servicing Representative position at Wells Fargo involves providing support to both internal and external customers with inquiries and complaints related to loan servicing needs. As a part of your responsibilities, you will be monitoring the loan system, resolving customer issues, and processing complex transactions online. Additionally, you will be tasked with performing various administrative, transactional, operational, and customer support tasks of a moderately complex nature. One of the key aspects of this role is acting as the primary point of contact for loan servicing matters, particularly those involving construction monitoring and disbursements. You will also be responsible for auditing loan systems for new loan setups, modifications, data input, customer research, and billing. In case of non-routine customer concerns, you will escalate these to experienced individuals for resolution. Collaboration and consultation with peers, colleagues, and managers will be essential in resolving issues and achieving set goals. Furthermore, you will interact with internal customers, receive guidance from leaders, and exercise independent judgment while developing your understanding of functions, policies, procedures, and compliance requirements. The ideal candidate for this role should have a minimum of 2 years of Commercial Loan Servicing experience or an equivalent demonstrated through a combination of work experience, training, military experience, or education. Please note that the job posting may be taken down early due to a high volume of applicants. At Wells Fargo, diversity is highly valued, and applications from all qualified candidates are encouraged. Accommodations for applicants with disabilities are available upon request during the recruitment process. Wells Fargo upholds a drug-free workplace policy and requires candidates to directly represent their own experiences during the recruitment and hiring process. Third-party recordings are prohibited unless authorized by Wells Fargo. If you require a medical accommodation during the application or interview process, please visit Disability Inclusion at Wells Fargo.,

The Business Strategy Officer plays a crucial role in driving business growth and success by effectively engaging with clients and ensuring the successful implementation of HIMS software solutions. Your primary responsibilities will include conducting product demonstrations that showcase the software's key features and benefits tailored to meet each client's specific business needs. You will play a key role in supporting clients during the system integration process, ensuring a seamless deployment that aligns with their operational requirements and minimizes disruptions. As a Business Strategy Officer, you will actively participate in conducting GAP analysis at client facilities to identify opportunities for operational improvements. By offering strategic recommendations and assisting clients in optimizing their processes to meet NABH standards, you will contribute to enhancing operational efficiency and improving healthcare outcomes. Additionally, you will provide training and support to healthcare professionals and staff to optimize their use of the software and ensure compliance with industry standards. Your role will also involve developing client profiles, fostering strong partnerships, and delivering outstanding customer service to address client queries and concerns promptly. By preparing regular reports and monitoring project progress, you will ensure transparency and alignment with client needs, highlighting successes and challenges along the way. To excel in this role, you should have proven experience in business development, sales, or customer support, preferably within the healthcare or software industry. A solid understanding of HIMS software and NABH protocols is highly beneficial, along with excellent communication and interpersonal skills to engage with clients effectively. You should be self-driven, capable of working independently or in a team, and possess strong problem-solving abilities to address customer challenges proactively. Proficiency in Microsoft Office, CRM software, and other client management tools is essential, along with a flexible and travel-ready mindset to provide on-site support as needed. This full-time position offers commuter assistance and requires fluency in English, with the work location being in person during day shifts. Join us as a Business Strategy Officer to make a meaningful impact on healthcare organizations, drive operational excellence, and deliver high-quality services to clients.,

As a valuable member of our team, you will collaborate with cross-functional teams to create, develop, and launch products that resonate with consumers. Your primary role will involve overseeing the entire product lifecycle, from initial planning to final execution. This includes tasks such as collecting and ranking product and customer needs, outlining the product's long-term vision, and establishing strong partnerships with engineering, sales, marketing, and support departments to achieve revenue and customer satisfaction objectives. Candidates from IIMs, specifically the 2017 batch, are preferred for this position.,

As an experienced Application Support Executive, you will be an integral part of our technical team, providing timely and courteous support to customers through various channels such as phone, email, live chat, or our ticketing system. Your responsibilities will include identifying and diagnosing technical issues reported by customers, analyzing symptoms, and finding appropriate solutions. You will play a key role in assisting customers with resolving technical issues related to our products or services, which may involve walking them through step-by-step solutions or remotely accessing their systems to address the problem. It will be essential for you to develop a deep understanding of our company's products or services to accurately and effectively address customer inquiries. Keeping detailed records of customer interactions, inquiries, and provided solutions is crucial for maintaining a knowledge base for future reference. In cases of complex or unresolved issues, you will be responsible for escalating them to higher-level technical support or relevant departments. Furthermore, you will provide basic training to customers on effectively using our products or services and assist them with software updates, patches, and upgrades to ensure their systems are up-to-date and secure. Upholding high-quality service standards and handling customer interactions professionally are paramount in this role. Your feedback collection from customers will be instrumental in improving our products, services, and overall support experience. Your expertise in utilizing remote support tools to troubleshoot customers" computers or devices will be highly valuable, along with your contribution to creating and maintaining a comprehensive knowledge base with solutions to common issues. Moreover, you will collaborate with other teams such as development, sales, or marketing to communicate customer feedback and identify areas for improvement. Experience in Microsoft Office applications, particularly Excel and PowerPoint, to generate reports based on client and management requirements is essential. Additionally, you will support investors/clients via email on all technical and functional issues related to the system. Understanding client requirements and aligning them with system functions, including onboarding clients and making necessary adjustments, will be part of your responsibilities. You will coordinate with the development team regarding upcoming application software releases and be available as an on-call resource to work on escalated issues, rerun problems, and provide solutions promptly. Your role will encompass a wide range of tasks aimed at ensuring customer satisfaction and the smooth operation of our technical support services.,

Dear Candidate, We are seeking a Japanese Global Tech Support professional with experience in a Product based MNC company to join our team in either Chennai, Bangalore, or Pune. The ideal candidate should have 3 to 12 years of experience in the field. Responsibilities include providing Japanese Global Tech Support with a focus on technical skills such as proficiency in reading, writing, and speaking Japanese at an L3 (N3) level as JLPT Certified. The candidate will be responsible for customer support, utilizing tools such as SharePoint, ServiceNow, Salesforce, Excel, Word, and Grafana Monitoring through JIRA. This position is based in Bangalore, and the candidate will be required to work in the office for all 5 days with a shift timing from 6:00 am to 2:00 pm. This is a full-time permanent position. If you possess a Bachelor's degree and have at least 3 years of strong knowledge in Japanese, we encourage you to apply. For further information or inquiries, please feel free to reach out to us. Warm regards, M. Shiva Email: shivaraman@creaters.biz Website: www.Creaters.biz Job Type: Full-time Schedule: Day shift Education: Bachelor's (Preferred) Experience: Must have strong knowledge in Japanese: 3 years (Preferred),