258 Customer Support Jobs - Page 9

Domain: ITES/BPO, KPO Designation: Process Executive Voice & Chat (Blended) Educational Background: Minimum Graduate Excellent communication skills (both written and verbal) Ability to communicate with customers, with customer centric mindset Excellent documentation skills Good comprehension skills - ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently Familiarity with Windows, Microsoft Office & Browsing Internet resources Exc...

About the job: Key responsibilities: 1. Canvassing and sourcing of New Customers to increase Gold loan Business 2. Revenue generations through Cross Selling products & Interest Collection 3. Gold Loans appraisal 4. Maintain good relationships with clients so that the business can maximize the value of those relationships. 5. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. 6. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting 7. Direct Marketing of Cross selling products at branches of insurance products Who can apply: Only those candidates can appl...

About the job: Key responsibilities: 1. Ensure that the productivity and quality levels are achieved as per process and CoE targets. Proactively identify issues, if any, and escalate. Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally. Defuse irate customers and resolve challenging inquiries utilizing negotiation skills while following guidelines to satisfy the customer. Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates. 2. To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issue...

About the job: Key responsibilities: 1. The position holder will be managing a team of 10-20 individuals 2. Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients 3. Build and manage productive, professional relationships with clients 4. Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs 5. Ensure prompt resolution of client complaints 6. Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions 7. Daily 2-4 in-person meetings (F2F) with clients onsite Who can apply: Only those candidates can apply who: have...

SUMMARY Summary We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction. Responsibilities Handle inbound customer queries, complaints, and escalations with professionalism Provide timely and effective resolutions within SLA timelines Identify opportunitie...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services ...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services...

SUMMARY Greetings From 2Coms, We are Hiring Experienced resources for Service Desk Management Profile for our Leading MNC. LOCATION : BANGALORE JOB DESIGNATION : SERVICE DESK MANAGEMENT(VOICE) JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services . Delivering customer service through multiple channels including human, digital, self- service , and automated . Requirements Graduation is a must. Email etiquette and e xcellent verbal communication skills without any MTI Good problem solving and analytical skills Excellent customer se...

VOICE PROCESS EXECUTIVES Make outbound calls for potential client and close the deals(Telesales) Make outbound calls and collect the debt through telecalling (Telecollection) Handle the customer queries in professional manner(Customer Support) Required Candidate profile Any degree, ITI, Dip, 12th Male/ Female - Age limit upto 30yrs Language - Tamil(Freshers)/ Telugu/ Malayalam/ Kannada/ Hindi/ English Interested share your Resume, Perks and benefits Attractive Salary PF, ESI Attractive Incentives

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services...

Hi Jobseekers! Greeting from IGT Solutions We are hiring for International Travel Process | Voice & Non Voice Knowledge, Skills and Other Abilities: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem-solving skills. Educational & Essential Experience: Graduates or Undergraduate with Minimum 6 Months Experience. Excellent Written and spoken communication. Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Knowledge of GDS is plus. Interview Rounds: HR Round Online Test Operations Round Compensation: Salary up to 5 lpa+ Benefits Interview Time : 10...

About this role: Wells Fargo is seeking a Legal Operations Processor In this role, you will: Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo Seek ways to improve customer service experience and determine proper course of action based on customer needs Perform moderately complex administrative, operational and customer support tasks Negotiate with external customers to assure resolutions and deadlines are met Provide training to less experienced Operational Legal Specialists Receive direction from supervisor and escalate non-routine questions Collaborate and consult with peers, colleagues and managers to resolve issues and ach...

About this role: Wells Fargo is seeking a Legal Operations Processor In this role, you will: Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo Seek ways to improve customer service experience and determine proper course of action based on customer needs Perform moderately complex administrative, operational and customer support tasks Negotiate with external customers to assure resolutions and deadlines are met Provide training to less experienced Operational Legal Specialists Receive direction from supervisor and escalate non-routine questions Collaborate and consult with peers, colleagues and managers to resolve issues and ach...

SUTHERLAND is Hiring for HINDI VOICE PROCESS!!!!!!- Direct Walk-in Interview Mention "Gowri HR" on top of your resume Contact Gowri HR - 7845858783 Role & responsibilities Handle inbound customer calls in Hindi. Provide accurate and timely information to customer inquiries. Resolve customer issues and complaints effectively. Work in coordination with team members to achieve service targets. Stay updated with product information and company policies . Contact Gowri HR - 7845858783 for further details Preferred candidate profile Looking for someone who can join in the 1st of February Freshers and tenured till 2 years can apply Should be fluent in Hindi and English proficient in Hindi Customer ...

About the job: Key responsibilities: 1. Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. 2. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. 3. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. 4. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. 5. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers ...

Job Role: ICICI Lombard - E-Channel (Digital Sales) -Location: Vashi, Navi Mumbai -Shift: 10 Am to 7 PM - 2 Rotational Week OFF | 5 Days Work -Freshers can apply -Exp. 0-2 Years -Salary: 16K - 27K + Unlimited Incentives -Age: 18 to 30 years Required Candidate profile Qualification : Graduate ongoing studies or college students Not allowed Apply Now, For More Details, Contect: HR Deepali - 7030021594 Perks and benefits Competitive Salary with Career growth opportunity!

Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by 19th January. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts . Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground...

Who are we looking for? IMMEDIATE JOINERS ONLY Individuals with excellent communication skills Analytical skills Technical Skills: Operating the computer- Intermediate MS Office - Intermediate Avaya/Phone Operating skills Beginner Fluent in Spoken and written English with effective Business Communication Communication in neutral accent over phone Active listening and probing skills Basic knowledge of Insurance Typing Speed 30 WPM Process Skills: Respond to customer queries via inbound/outbound calls and emails within defined SLAs Record interaction using client system with proper classification Refer Knowledge base and perform task as per defined process Follow up and closure of interactions...

Urgent Hiring for operation Executive. Job Location Gurugram Sec 62 Golf course road.Candidate should Be knowledge Excel sheet and Google Sheet. Apply for only Male candidate. Salary 16k to 18 k Between in-hand.candidate share CV on WhatsApp 9315987720. Make outbound calls, handle incoming Ones maintain customer database using Excel Sheet provide exceptional back office Support manage domestic processes with CSE certification Manage back office operations with efficiencyResolve customer queries promptlyMaintain accurate records and reportsHandle incoming calls via phone or emailProvide exceptional customer service Meet daily/weekly sales targets through outbound calls Maintain high call qual...

Job Title: Customer Support Executive (Hindi Voice Process) Domain: E- Commerce Location: Marathahalli (Bangalore) Eligibility Criteria: Graduation mandatory Experience: 1 year in any BPO domain (Mandatory) Languages: Fluent in English & Hindi (Mandatory) Looking for Immediate joiners. Salary: 22,000 Take Home / 27,000 CTC (1+ year experience in Customer Support) Work Schedule: 6 days working 1 rotational week-off Day Rotational Shift Contact: Priya HR: 8870193504 (Call or Share your'e resume through Whatsapp)

Lead Generation - Voice Process (Linguistic) Salary: 16K - 20K in-hand Languages: Tamil, Telugu, Malayalam, Kannada, Bengali Shift: 8:00AM to 8:00PM - any 9 hrs Week Off: 1 Rotational week off. Rounds:HR , Amcat , OPS Required Candidate profile Qualifications: HSC pass To Apply..? To schedule your interview call or whatsapp HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity

Customer Support Executive Location: Gurugram, Haryana Interview Mode : Face-to-Face Immediate Joiners Required!! CTC- 2.5 LPA to 4 LPA + Incentives Contact Person- HR Harshdeep singh Contact No- 7042244979 Job Description PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies, premium calculations, and poli...

As a potential candidate for this position, you will be responsible for handling automobile spare parts efficiently. Your key responsibilities will include: - Being familiar with the identification, storage, and issuance of various automobile spare parts - Maintaining accurate inventory records and ensuring timely availability of spare parts - Coordinating spare parts orders, ensuring proper documentation, and following up with vendors or internal departments - Assisting internal or external customers in identifying and supplying the correct spare parts as per their requirements In terms of qualifications, you should have completed SSC (10th) or HSC (12th) and possess 3 to 4 years of relevan...

Job Summary: A CSA in this role deals with resolving customer queries for various process related tasks. The associate provides appropriate solutions to the customer while providing a high level of customer service and accurate information. Job location : OMR Navallur, Chennai Position : CSA Industry: ITES/BPO Category: International Voice Process Shift: Night shift /Flexible to work in any shifts and timings Cab Boundary Limit - Upto 30kms. (One Way Drop) Key Skills: Good Communication Skills. Listening & Comprehension. Good typing skills HR Spoc - Madhubala Minimum Eligibility: Should have minimum 1year of experience in International Voice Process!! Any Graduates can apply Location: 5th fl...