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6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

Job Description: Mempage Technologies Private Limited is looking for a full-time Lead SFCC Support Engineer to join their team in Hyderabad. As a Lead SFCC Support Engineer, you will play a crucial role in troubleshooting, providing technical support, and offering customer service for SFCC systems. Your responsibilities will include ensuring the smooth operation of SFCC platforms and collaborating with cross-functional teams to deliver optimal solutions. The ideal candidate should have strong skills in troubleshooting, technical support, and operating systems. Additionally, excellent customer support and customer service skills are essential for this role. The ability to work effectively in a fast-paced environment, along with exceptional problem-solving and communication skills, will be key to success in this position. Prior experience working with Salesforce Commerce Cloud (SFCC) is required for this role. Knowledge of AI, IoT, or Blockchain technologies is considered a plus. A Bachelor's degree in Computer Science, Engineering, or a related field is preferred. If you are passionate about technology and enjoy working in a dynamic environment, this role at Mempage Technologies Private Limited could be the perfect opportunity for you. Apply now and be part of a team that is focused on providing Product Engineering Services and Building Future Technology to simplify life.,

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6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

As a Commercial Mortgage Loan Servicing Specialist at Trimont, you will be responsible for performing operational accounting activities related to account reconcilement and maintenance. Your duties will include providing operational accounting support to internal business groups and/or operations departments, ensuring that accounts are managed within the account policy requirements. You will analyze and review accounting documents for accuracy, trace and investigate transactions to resolve questionable data, and apply corrective actions when necessary. Additionally, you will prepare various reports using online systems, account reconciliation, and certification, as well as perform customer account maintenance duties and review taxes. You will also assist and provide guidance to lower-level Operations accounting clerks and specialists with the reconciliation of complex problems and may have direct/indirect responsibility for supporting, advising, and resolving disputes for customers, clients, and vendors. Acting as a subject matter expert, you will handle escalations and investigations and may have indirect/direct interaction with internal and external clients. You will also be involved in performing complex projects as requested. Your responsibilities will include analyzing Commercial Real Estate property financial statements on a quarterly and annual basis. You will review statements to assess workability, spread the income statements, provide occupancy updates, make adjustments based on guidelines set by the Commercial Real Estate Finance Council (CREFC), and document comments on Debt Service Coverage Ratio (DSCR) based on multiple criteria and property thresholds. You will provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies, managing cross-group projects, researching, responding to, and resolving complex inquiries, and training others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as understanding financial services and customer support. You will also support loan trading and assignments, prioritize work, provide day-to-day work leadership and mentorship to the support team, lead or contribute to customer issue resolutions that require coordination amongst various teams, collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals, interact with internal customers, and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. To qualify for this position, you should have at least 6 years of Commercial Mortgage Loan Servicing experience or equivalent demonstrated through work experience, training, military experience, or education. You should be able to analyze and interpret financial information, possess strong verbal and written communication skills, hold a Master's degree in finance and accounting, demonstrate the capacity to achieve results in a fast-paced, high-volume, and dynamic setting, exhibit organizational and administrative skills reflecting attention to detail and the ability to prioritize amidst competing demands, have a strong work ethic and a sense of urgency, be skilled in managing sensitive information while upholding privacy, proficient in handling workloads and special projects efficiently, and have the ability to work both independently and within a team environment. Trimont is an equal opportunity employer that celebrates diversity in the workplace. If you have a disability and need accommodation or assistance with the application process and/or using the website, please contact us. We maintain a drug-free policy to ensure a secure and productive space for all our team members.,

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0.0 - 4.0 years

0 Lacs

delhi

On-site

As a Technical Support Engineering Intern at Microsoft, under supervision, you will provide technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex computer systems, complex software, or networked and/or wireless systems. You will perform troubleshooting and related analyses, escalate issues as appropriate, or serve as the escalation point for highly complex issues. Interns at Microsoft work on real-world projects in collaboration with teams across the world, while having fun along the way. You will be empowered to build a community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Responsibilities: - Review issues and contact customers to understand the problem. Ensure customers are informed about the status/solution of their issue. Utilize troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. - Analyze problems and develop solutions to meet customer needs using log analysis and other proprietary tools. - Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues. - Provide feedback to improve products to more senior engineers or technical advisors. - Attend case triage meetings and/or case discussions to collaborate and share ideas to resolve problems. Qualifications: - Currently pursuing a Bachelor's Degree in Computer Science, Information Technology (IT), or a related field. - Must have at least 1 semester/term remaining following the completion of the internship.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The Customer Support (Non-voice) role is crucial to our organization as it directly influences customer satisfaction and retention. You will be responsible for efficiently handling customer inquiries via email and chat platforms. Your role will involve resolving customer complaints and issues in a timely and professional manner. By providing accurate and complete information using the right methods/tools, you will contribute to the positive image of our company. Building sustainable relationships and trust with customer accounts through open communication is key to this role. You will need to keep records of customer interactions, transactions, comments, and complaints. Informing customers about company policies, services, and products is also part of your responsibilities. Following communication procedures, guidelines, and policies is essential, and you should be willing to go the extra mile to engage customers effectively. Collaborating with the customer support team to identify areas for improvement is crucial. Meeting personal/customer service team targets and call handling quotas is a part of your daily tasks. Maintaining a high level of professionalism with clients and establishing a positive rapport with every customer is expected. You should stay updated on product knowledge and communicate updates to the team. Providing feedback on the efficiency of the customer service process and assisting in training and supporting new staff are also part of this role. To qualify for this position, you should have a Bachelor's degree in any field or equivalent work experience. Proven customer support experience or experience as a client service representative is required. Proficiency in CRM systems and the Microsoft Office Suite is essential. Familiarity with help desk software and remote support tools will be beneficial. Strong communication skills, both verbal and written, excellent problem-solving abilities, and the ability to effectively prioritize and multitask in a fast-paced environment are necessary. Outstanding time management and organizational skills are expected, along with the capability to maintain a professional and positive attitude in challenging situations. Adaptability and willingness to learn new processes and procedures are essential. You should be able to work effectively in a team environment and be available to work in shifts as needed. Experience in a non-voice customer support role is a plus, and an understanding of customer satisfaction metrics is advantageous. Certification in customer service is considered a bonus.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

About the Company: Clear is India's leading fintech SaaS platform that has been on a journey of simplicity for the past decade. The company's mission is to make things clear so that they are easier done than said. Clear serves over 3,000 enterprises, 600,000 SMEs, and 5 million individuals with its ITR, GST, e-Invoicing products, and more. As a Series C-funded startup, Clear has a strong team of over 1000 members and is continuously evolving to provide new financial solutions. About the Role: As a Tax Expert at Clear, you will have a crucial role in ensuring the accuracy and compliance of the ITR product. Your responsibilities will include conducting rigorous testing of product updates to ensure alignment with current tax laws, collaborating with customer support teams to resolve complex taxation queries, and maintaining the product's reliability and compliance to provide a seamless user experience. Responsibilities: - Conduct thorough testing of the ITR product to ensure compliance with tax laws and regulations. - Test validation rules released by the Income Tax Department for accuracy and adherence. - Test new features and enhancements in the ITR product for functionality and compliance. - Provide expert consultation to customers on technical taxation queries and offer practical solutions. - Collaborate with customer support teams to debug and resolve technical issues to enhance the user experience. Qualifications: - Semi-qualified CA with completed articleship training or B.Com graduates with experience in Direct Tax from CA firms. Domain Expertise: - Strong understanding of ITR forms, budget amendments, and Income Tax provisions. - Hands-on experience in preparing and filing Income Tax Returns and Tax Audit forms. - Proven track record in Advance Tax planning and consultation assignments. Skills: - Proficiency in advanced Excel for data analysis, reporting, and automation of tax-related computations. Join Clear's team and be a part of transforming the world of financial solutions with your expertise and skills!,

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are a dynamic and motivated Customer Support Executive responsible for expanding the global customer base, managing international client relationships, and achieving sales targets. Your role requires effective communication skills and a customer-focused approach. Provide exceptional customer support, technical assistance, and detailed product knowledge for our ecommerce platform. Proactively engage with customers to ensure a positive experience, address inquiries promptly, and foster long-term relationships. Process orders, returns, and exchanges accurately through our CRM system. Collaborate with sales and technical teams to resolve complex issues and enhance customer experience. Maintain accurate records of customer interactions and support activities. Requirements include previous customer support experience, strong communication skills, proficiency in CRM systems and ecommerce platforms, ability to work independently, prioritize tasks, and meet deadlines effectively. Problem-solving skills, multitasking ability, and a customer-centric mindset are essential. Enjoy benefits such as Paid Time Off, Flexible Working Hours, Personal and Professional Growth opportunities, Performance Bonus, and the perk of bringing your dog to work.,

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Customer Relationship Manager (CRM) at Magic Windows in Ahmedabad, Gujarat, you will play a crucial role in enhancing customer interactions and supporting our business objectives. Your excellent communication skills and basic Excel knowledge will be key in optimizing our customer support and relationship management strategies. Your responsibilities will include providing outstanding customer support through various channels like phone, email, and chat to address inquiries and effectively resolve issues. You will also be tasked with developing and maintaining strong relationships with clients, understanding their needs, and enhancing their experience with our products such as aluminum doors, windows, and glass railings. Utilizing basic Excel functions, you will manage customer data, track interactions, and generate reports for analysis and decision-making. Gathering and analyzing customer feedback to identify areas for improvement and collaborating closely with sales and production teams for seamless communication and service delivery will also be part of your role. Additionally, you will maintain accurate records of customer interactions and transactions in our CRM system and troubleshoot customer issues, escalating to relevant departments when necessary. To excel in this role, a Bachelor's degree in Business Administration, Marketing, or a related field is preferred. Previous experience in customer service or as a customer executive in a CRM role is advantageous. Exceptional verbal and written communication skills, basic proficiency in Microsoft Excel, and a customer-oriented mindset are essential. Strong problem-solving abilities, organizational skills, and the ability to work independently in a fast-paced environment will also be beneficial. If you are looking to join a dynamic team and contribute to the success of Magic Windows, apply now and be a part of our customer-centric journey in Ahmedabad.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

The Customer Service Manager position at Homafy.com is a full-time on-site role where you will be responsible for overseeing day-to-day customer service operations. Your main focus will be ensuring customer satisfaction, managing customer support, and utilizing analytical skills to enhance the overall customer experience. Your effective communication skills will be crucial for coordinating with internal teams and addressing customer issues promptly. To excel in this role, you should possess the following qualifications: - Customer Service Management and Customer Support skills - Experience in guaranteeing customer satisfaction - Analytical skills to assess customer feedback and enhance processes - Excellent communication skills to facilitate coordination and problem-solving - Strong organizational and time management abilities - Experience in the gifting industry would be considered a plus This position offers a salary of Rs. 16,000 per month (In-hand) and is a full-time role that requires you to work from the office located in NSP, New Delhi.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

You will be responsible for providing customer support and technical assistance in Tamil, Telugu, or Bengali for RNFI Services Ltd. in New Delhi. Your role will involve ensuring customer satisfaction, offering technical support, and utilizing analytical skills to address client needs effectively. To excel in this position, you should possess strong interpersonal skills, customer satisfaction abilities, and analytical skills for problem-solving. Previous experience in a similar role would be advantageous. Excellent communication skills in Tamil, Telugu, or Bengali are essential, along with the ability to work collaboratively in a team environment. A Bachelor's degree in a relevant field is required for this full-time on-site role.,

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2.0 - 6.0 years

0 Lacs

faridabad, haryana

On-site

As a Customer Service Executive at Hex Business Innovations, you will play a crucial role in ensuring customer satisfaction and managing customer service operations. Your responsibilities will include handling customer queries, providing support, and implementing customer service management strategies. With strong interpersonal skills and excellent communication abilities, you will prioritize tasks effectively and use your previous experience in customer service roles to excel in this position. A background in Business Administration or a relevant field, combined with knowledge of CRM systems and customer service software, will further enhance your ability to deliver exceptional service to our clients. Join us in Faridabad and be a part of our mission to optimize business operations for SMEs through innovative technology solutions.,

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Customer Representative Executive at Tata Capital Limited, a subsidiary of Tata Sons Limited, your role will involve ensuring customer satisfaction, providing customer support, and delivering exceptional customer service on a day-to-day basis. You will be based on-site in Bengaluru, catering to retail, corporate, and institutional customers across various business areas. Your responsibilities will include engaging with customers to understand and address their needs effectively. Strong interpersonal skills, problem-solving abilities, and conflict resolution skills will be essential to excel in this role. Additionally, you will be required to demonstrate effective communication and prioritize tasks to meet the diverse financial needs of our customers. Qualifications for this position include customer satisfaction, customer support, and customer service skills. Experience in the financial services industry would be advantageous. A Bachelor's degree or PUC qualification is preferred for this full-time role. Join our team at Tata Capital and contribute to our commitment to providing top-notch financial services to our valued customers.,

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0.0 - 3.0 years

0 - 0 Lacs

bangalore

On-site

We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team . As a Customer Support Executive , you will handle inbound and outbound calls from international customers, resolving their queries and ensuring excellent customer experience. Responsibilities: Handle customer queries and complaints via voice calls (inbound/outbound). Provide timely and accurate responses and solutions to customer issues. Record details of customer interactions in the CRM system. Achieve daily and monthly call targets and service level agreements (SLAs). Collaborate with team leaders and supervisors for continuous improvement.

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Dot Net Support role at Mindtel Global, you will be responsible for offering technical and customer support, troubleshooting technical issues, and ensuring effective communication with clients. This full-time onsite position may involve some remote work as well. To excel in this role, you should possess 5 to 8 years of experience in Java support along with a Bachelor's degree in Computer Science or a related field. Your analytical skills, troubleshooting abilities, and experience in technical and customer support will be crucial in providing high-quality service to our clients. Strong communication skills and the ability to prioritize and manage multiple tasks effectively are essential for success in this role. If you are passionate about leveraging your expertise in the .NET framework and related technologies to drive customer satisfaction and are looking for an immediate opportunity in Greater Noida, we encourage you to share your CV with us at indu@mindtelglobal.com. Join our team at Mindtel Global and contribute to our mission of delivering competitive advantages and high-quality talent to organizations through our innovative talent solutions.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

As a Customer Acquisition and Sales representative at IndiaMART InterMESH Limited in New Delhi, your primary responsibility will be to build strong relationships with customers and suppliers across various industries. Your role will involve ensuring customer satisfaction through effective communication, providing excellent customer support, and utilizing analytical skills to assess market trends. You will be a key player in driving sales and contributing to the growth of the business. To excel in this position, you must possess strong interpersonal skills and exceptional communication abilities. Experience in sales or customer acquisition roles will be beneficial, along with a Bachelor's degree in Business, Marketing, or a related field. The ability to work both independently and collaboratively within a team is essential for success in this role. Join us at IndiaMART InterMESH Limited and be a part of a dynamic team dedicated to making business easy for millions of buyers and suppliers. Your contributions will play a crucial role in shaping the future of online B2B marketplace in India.,

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

We are searching for a good team player to join our team in Pune. As a part of Dimakh Consultants, you will have the opportunity to work closely with clients and showcase your expertise in System Administration. If you possess a sharp mind and are skilled in client interaction, this is the perfect place for you. To excel in this role, you should have a Computer / IT / Electronics Engineering Graduation background along with sound knowledge in system administration and networking on Linux platform, certified with RHCE. Practical experience in configuring & managing DNS / Web / Mail/ database servers / Web Security services is essential. You will be expected to work in the Network Operations Center providing 24X7 customer support, manage servers efficiently, and perform regular tasks. Excellent English communication skills are crucial for effective client communication. Additionally, being Red Hat Certified will be an added advantage. Your responsibilities will include handling multiple system administration and networking tasks on the Linux platform, configuring & managing DNS / Web / Mail/ database servers / Web Security services, providing support in the Network Operations Center round the clock, and efficiently managing servers while performing routine tasks.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

You will be working as a Print Engineer (Field Support) in Gurugram on a full-time on-site basis. Your primary responsibilities will include troubleshooting issues, providing technical and customer support, ensuring the smooth operation of printing systems, and delivering exceptional customer service at the client's location. To excel in this role, you should possess strong troubleshooting and technical support skills, along with excellent customer support and service abilities. Proficiency in Operating Systems is essential, and you should have excellent problem-solving and communication skills. The role requires you to work both independently and collaboratively within a team environment. Any experience in the IT or related industry would be advantageous. A degree in Information Technology, Computer Science, or a related field is preferred. If you are passionate about resolving technical issues, providing top-notch customer service, and working in a dynamic team environment, this role may be a perfect fit for you. Please reach out to Dixita Uppal at dixita@raspl.com for further details or to express your interest in this opportunity.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

The Customer Support Specialist position at Scrap Market in Pataudi, Gurugram is a full-time on-site role that requires providing exceptional customer support and technical assistance to ensure customer satisfaction. In this role, you will utilize your analytical skills to resolve issues effectively. To excel in this position, you must possess strong customer support and technical skills along with a proven track record of maintaining high customer satisfaction levels. Excellent communication and problem-solving abilities are essential for addressing customer inquiries and providing appropriate solutions. Collaboration is key in our team environment, so the ability to work effectively with others is crucial. Attention to detail and strong organizational skills will aid in managing customer queries efficiently and ensuring a seamless support experience. If you are passionate about delivering top-notch customer support, thrive in a fast-paced environment, and possess the qualifications mentioned above, we encourage you to apply for the Customer Support Specialist role at Scrap Market.,

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5.0 - 9.0 years

0 Lacs

indore, madhya pradesh

On-site

As an Assistant Vice President of Sales, your primary responsibility will be to develop and manage a high-performing team. You will be required to create strategic plans to expand business opportunities for both B2C and B2B branches. Advising clients on profitable investment opportunities across various asset classes such as Equity, Commodity, and Currency products will be a crucial part of your role. To ensure strong customer relationships, you will need to stay in touch with clients through personal visits, telephone calls, and correspondence. Your focus will also involve creating cross-selling and upselling opportunities, as well as identifying, acquiring, and maintaining customer relationships. Delivering exceptional customer support and addressing product-related inquiries will be essential in meeting customer satisfaction levels. In addition to managing the team and their activities, you will be responsible for developing strategies to increase market share across all segments. This includes identifying prospective clients and generating business from both existing and new clients to achieve business targets. Meeting individual sales targets for High Net Worth Individuals (HNIs), as well as implementing strategic plans for business growth and managing client relationships, will be key aspects of your role. Negotiating mutually beneficial investment opportunities with clients through cross-selling and upselling strategies will be critical to your success. You will also be expected to plan projects and activities in alignment with business priorities, attend and actively contribute to sales meetings, and consistently measure customer satisfaction levels to drive improvements in service delivery. Additionally, you will be required to address complex customer issues effectively and efficiently. Overall, your role as an Assistant Vice President of Sales will involve a combination of team management, strategic planning, client relationship management, and a strong focus on achieving business targets while ensuring high levels of customer satisfaction.,

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Customer Service Manager, you will be responsible for managing a team of representatives offering customer support and overseeing the customer service process. Your role will involve resolving customer complaints, creating policies and procedures, and planning the training and standardization of service delivery. You will also be involved in selecting and hiring new staff, monitoring the work of individual representatives and the team, and conducting quality assurance surveys with customers to provide feedback to the staff. Possessing excellent product knowledge to enhance customer support and maintaining a pleasant working environment for your team will be crucial aspects of your job. This is a full-time position suitable for freshers. The ideal candidate should have a Bachelor's degree. Proficiency in Hindi and English is required for this role. The work location is in person, and you can reach out to the employer at +91 7748027625 for further discussions.,

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2.0 - 6.0 years

0 Lacs

guwahati, assam

On-site

You have a great opportunity to join VaaniGreens Resort in Kaziranga, Assam as an IT Support Specialist. In this role, you will be responsible for providing technical support and guidance to non-technical staff, ensuring the smooth functioning of hardware and software systems. Your main responsibilities will include offering technical support for hardware and software issues, managing computer systems and networks setup and configuration, troubleshooting system and network problems, supporting the deployment of new applications, and ensuring privacy and security of computers and networks. To qualify for this position, you should have a Bachelor's degree in Computer Science or Information Technology, proven experience in IT support roles, familiarity with computer systems and networks, and at least 2 years of experience in IT support, preferably in media or entertainment industries. Additionally, you should possess strong troubleshooting skills, effective communication abilities, and excellent problem-solving capabilities. If you meet the qualifications and are interested in this opportunity, please send your CV/Resume to careersprideeast@gmail.com.,

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0.0 - 3.0 years

0 Lacs

vadodara, gujarat

On-site

As a Customer Support Representative at our company, you will be responsible for promptly and accurately responding to customer inquiries via phone, email, or chat. Your primary goal will be to understand customer requirements and guide them in utilizing specific features effectively. You will investigate and document product issues by simulating scenarios or replicating user actions to provide timely and helpful solutions. Maintaining internal records detailing technical problems and positive customer interactions will be a crucial aspect of your role. Tracking customer complaints, offering proactive support, and communicating feature suggestions and effective solutions to team members are essential responsibilities. Additionally, you will notify customers about newly released features and updates, ensuring their technical concerns are resolved through timely follow-ups. Collecting customer feedback and sharing relevant insights with the Product, Sales, and Marketing teams will contribute to our continuous improvement efforts. Supporting in mentoring and training new Customer Support Representatives will also be part of your duties. Basic knowledge of MySQL/SQL databases is required, and willingness to travel across PAN India locations for site visits may be necessary. Freshers with BCA or MCA qualifications, as well as candidates with up to 1 year of experience, are encouraged to apply for this full-time, permanent position. Benefits include food provision and Provident Fund, with the role offering day shifts. Applicants will be required to provide their current CTC, expected CTC, and notice period. If you are passionate about providing exceptional customer support, possess the necessary technical knowledge, and enjoy collaborating with cross-functional teams to enhance customer experience, we look forward to receiving your application.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Senior Sales Executive in the paint & coatings industry, your primary responsibility will be to drive sales growth and expand our market presence. You will need to develop strategies to meet revenue goals, increase market share, and manage channel partners effectively. Your experience in sales, dealer/distributor management, and market analysis will be crucial in achieving these objectives. You will be tasked with appointing, managing, and strengthening relationships with dealers and distributors. In addition, you will identify new business opportunities, acquire key accounts, and expand our customer base. Building strong connections with contractors, architects, and industrial clients will also be part of your role. Furthermore, you will be expected to provide leadership to the sales team, monitor their performance, and conduct training sessions to ensure their professional development. Market and competitor analysis will be essential for tracking trends, analyzing competitors, and making informed decisions regarding pricing and promotions. Maintaining accurate records, forecasts, and reports will be necessary for sales reporting and documentation. You will also need to address client concerns and collaborate with internal teams to provide effective product solutions. Your ability to negotiate, communicate effectively, and lead by example will be critical in this role. To be successful in this position, you should have proven experience in sales within the paint/coating industry, strong negotiation skills, and the ability to manage channel sales and B2B sales effectively. Knowledge of paint products, applications, and industry trends will be advantageous, along with a willingness to travel as needed to meet business requirements.,

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0.0 - 3.0 years

0 Lacs

jaipur, rajasthan

On-site

At Mr n Mrs Pet, we are India's largest pet sourcing platform, dedicated to bringing joy to pet lovers by helping them connect with their perfect pets! Whether you are looking for playful pups, curious kitties, or little pocket-sized animals, our mission is to make pet parenting easy and enjoyable. As our platform continues to grow, we are seeking a Sales and Customer Support Specialist who is enthusiastic about assisting customers, driving sales, and making a significant impact. Are you ready to join our paw-some team In this role, your responsibilities will include assisting customers in selecting the ideal pet based on their needs, preferences, and lifestyle. You will be expected to achieve and surpass sales targets by recommending the best pets and pet-related products. Providing exceptional customer support through calls, chats, and emails to ensure a positive experience for every customer is crucial. Building strong relationships with customers, addressing their concerns promptly, and offering creative solutions are also key aspects of the role. Additionally, you will be responsible for maintaining up-to-date customer records and tracking progress for timely follow-ups and data accuracy. We are looking for candidates with at least 6 months to 3 years of experience in sales or customer support, excellent communication skills, and a tech-savvy mindset. A positive attitude towards customers, the ability to work efficiently in a fast-paced environment, and a high school diploma or equivalent are essential. Bonus points will be awarded for additional college coursework or certifications. Joining our team means being part of a fun and creative environment where fresh ideas and innovative problem-solving approaches are encouraged. You will have ample opportunities for growth and learning as we expand, allowing you to develop new skills, take on challenges, and advance your career. Your role will directly contribute to helping pet owners find their new best friends and improve their lives. Moreover, you will enjoy a supportive and friendly culture that balances hard work with fun. The work schedule includes 6 days a week with rotational offs and shifts, but no night shifts. If you are passionate about pets, dedicated to providing excellent customer service, and eager to be part of a dynamic and growing team, we want to hear from you! Apply now and embark on your journey with Mr n Mrs Pet as we strive to make the world a better place, one pet at a time. This position is full-time and permanent, with the opportunity for a yearly bonus. If you are interested in applying, please answer the following questions: - How soon can you join us - Do you have any pets If yes, share a fun or crazy story about life with your pet. If not, tell us which pet you would choose to have (even a dragon!) and why. - Who is an actor you dislike and why Pretend you are their biggest fan and pitch a reason why we should watch a movie starring them, convincing us that they are amazing. The work location for this role is in person.,

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1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Job Description: We are seeking an experienced and well-organized Sales Coordinator to support our field sales team effectively. As the Sales Coordinator, you will be the go-to person for both colleagues and customers, ensuring smooth operations by managing schedules, providing feedback, maintaining documentation, and sharing essential information. Your responsibilities will include coordinating the sales team's activities, managing schedules, organizing important documents, and facilitating communication within the team. You will also be responsible for ensuring the availability of necessary sales-related equipment and materials, addressing customer complaints, and offering post-sales support when required. Additionally, you will play a key role in storing and organizing financial and non-financial data electronically, preparing and presenting reports, processing orders accurately and promptly, and notifying clients of any unexpected delays or issues that may arise. Monitoring the team's progress, identifying areas for improvement, and proposing strategies for enhancement will also be part of your duties. Furthermore, you will support in the planning and execution of promotional activities and events, ensure compliance with relevant laws and company policies, and contribute to the overall success of the sales team. The ideal candidate should have proven sales experience, excellent computer skills, proficiency in English, strong organizational abilities, problem-solving aptitude, effective communication skills, dedication to teamwork, and a degree in business administration or a related field. If you have a background in sales coordination or similar administrative roles, proficiency in MS Office applications, and relevant certifications in sales or marketing, you are encouraged to apply for this position. Join our team and make a difference in our sales operations with your expertise and dedication! Years of Experience: - 1 Year - 2 Years - 3 Years,

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2.0 - 6.0 years

0 Lacs

faridabad, haryana

On-site

You will be joining RAHUL TECHNIC PRIVATE LIMITED as a Technical Support Professional in Faridabad. Your main responsibility will involve providing technical assistance and support for computer systems, hardware, and software. This includes addressing customer queries, running diagnostic programs, identifying issues, and implementing effective solutions to ensure customer satisfaction and operational efficiency. To excel in this role, you should possess strong Technical Support and Troubleshooting skills, along with Customer Support and Customer Satisfaction skills. Your analytical abilities and excellent problem-solving skills will be crucial in resolving technical issues. Effective communication and interpersonal skills are essential for interacting with customers and collaborating with team members. The capacity to work independently and as part of a team is key to success in this position. While not mandatory, experience with electroplating processes would be advantageous. A Bachelor's degree in a related field is preferred for this full-time, on-site role at RAHUL TECHNIC PRIVATE LIMITED. Join us in our mission to deliver high-quality plating solutions to our valued clients in the automotive industry.,

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