112 Non-Voice Process Jobs

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1.0 - 2.0 years

2 - 5 Lacs

mumbai suburban

Work from Office

Job Description Location – Andheri, Malad, Bhayander Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both shift Joining : Immediate Excellent English Communication required

Posted 14 hours ago

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0.0 - 2.0 years

2 - 5 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Job Description Location – Rabale,Thane,Bhaynder,Andheri Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift :Both Shift Joining : Immediate Excellent English Communication required

Posted 1 week ago

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0.0 - 2.0 years

3 - 5 Lacs

mumbai suburban

Work from Office

Job Description Location – Andheri,Malad,Bhayander Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both Shift Joining : Immediate Excellent English Communication required

Posted 1 week ago

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1.0 - 3.0 years

3 - 5 Lacs

hyderabad

Work from Office

Job Title: International Chat Support Executive (6-Month Contract) *20k Joining Bonus After 3 Months Completion* Location: Hyderabad Employment Type: Contract (6 Months) CTC: 5 LPA Shift: Rotational Shifts Job Description: We are hiring International Chat Support Executives to provide real-time customer assistance through chat for global clients. The role involves handling customer queries professionally while maintaining high service quality standards. Key Responsibilities: Handle customer interactions via chat for international customers Resolve customer queries related to products, services, billing, or technical issues Maintain accurate documentation of customer interactions Ensure high ...

Posted 2 weeks ago

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0.0 years

0 Lacs

shillong, meghalaya, india

On-site

Chat Process Associate Chat Process Work Location: Ahmedabad (On-site, Relocation Required After Selection)Salary: ?25,000 ?36,000 CTC About The Role We are hiring Chat Process Associates for a leading chat-based customer service process. The hiring drive will take place in Bhubaneswar, and selected candidates will be required to relocate to Ahmedabad for full-time office work. Key Responsibilities Handle customer queries through chat and other non-voice platforms Provide accurate information and resolution in real time Maintain quality, speed, and professionalism in written communication Work in rotational shifts, including night shifts Eligibility 12th Pass / Graduate / Diploma Freshers ca...

Posted 2 weeks ago

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0.0 - 1.0 years

1 - 3 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Work Location – Airoli, Rabale, Thane ,Malad, Bhayander, Andheri Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 Joining : Immediate English communication required

Posted 2 weeks ago

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0.0 years

0 Lacs

bhubaneswar, odisha, india

On-site

Chat Process Associate Chat Process Drive Location: Bhubaneswar, Odisha Work Location: Ahmedabad (On-site, Relocation Required After Selection) Salary: ?25,000 ?36,000 CTC About The Role We are hiring Chat Process Associates for a leading chat-based customer service process. The hiring drive will take place in Bhubaneswar, and selected candidates will be required to relocate to Ahmedabad for full-time office work. Key Responsibilities Handle customer queries through chat and other non-voice platforms Provide accurate information and resolution in real time Maintain quality, speed, and professionalism in written communication Work in rotational shifts, including night shifts Eligibility 12th ...

Posted 2 weeks ago

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0.0 - 5.0 years

3 - 4 Lacs

bharuch, anand, vadodara

Work from Office

Job Title: International Chat Support Executive Company: Arise Solution Location: Ahmedabad / Vadodara Salary: Up to 40,000 CTC/Month Benefits: Night Allowances + Health Insurance + Incentives About the Role We are hiring enthusiastic and customer-focused professionals for an International Chat Support process. The role involves assisting global customers via live chat and email, providing accurate information, and ensuring an excellent customer experience. Key Responsibilities Provide real-time support to international customers via chat and email. Resolve product or service-related queries professionally and efficiently. Maintain a high level of customer satisfaction and build rapport. Esc...

Posted 3 weeks ago

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1.0 - 3.0 years

3 - 6 Lacs

ahmedabad

Work from Office

Dsoft is hiring the Customer Success Executive for SuvarnaSetu - Jeweler's Personalized Business App. Our specialized platform aims to elevate retail jewellers business through personalized promotion strategies in app. The candidate should have pleasing personality & good convincing & communication skills. Hands on experience on CRM software & huge database management. Should be able to handle B2B & B2C customers and able to provide technical support as when required. Candidate shall be self-motivated & high on achievement orientation, Should have the ability to deliver results and handle pressure. Technical Skills: Proficiency in using computers, Ms Office, MIS handling etc. Eligibility Cri...

Posted 3 weeks ago

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0.0 - 2.0 years

2 - 2 Lacs

pune

Remote

Urgent Hiring for Voice Process / Non Voice Email Chat Process for Work From Office & Work From Home for Customer Support Executive, Customer Service Executive, Inbound Voice Process, Technical Support, and Semi Voice Process. Perks and benefits WFH, training, fixed pay, easy tasks

Posted 3 weeks ago

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1.0 - 4.0 years

2 - 4 Lacs

noida, greater noida

Work from Office

Handle customer queries through chat with accuracy and professionalism Ensure excellent customer experience in interaction Manage dual chat/concurrency efficiently Meet performance targets: AHT, Quality, CSAT, First Contact Resolution HR-63980 09438 Required Candidate profile Minimum 6 months experience in an international chat process Strong written English communication with excellent grammar Must be able to handle dual chat / multi-tasking 247 rotational shifts

Posted 4 weeks ago

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0.0 - 2.0 years

2 - 5 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Work Location – Airoli, Rabale ,Thane ,Malad, Bhayander Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 Shift Joining : Immediate Excellent English Communication required

Posted 4 weeks ago

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1.0 - 3.0 years

1 - 4 Lacs

hyderabad

Work from Office

Role: Technical Support Specialist Experience: 1+ years into Technical chat process Salary: 5LPA Immediate to 30 Days Location: Hyderabad Good Communication Virtual Mode Skills: Tech Chat Process (Windows and Server).

Posted 1 month ago

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0.0 - 2.0 years

2 - 5 Lacs

mumbai, navi mumbai

Work from Office

Job Description Work Location – Thane , Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :24/7 Shift Joining : Immediate Excellent English Communication required

Posted 1 month ago

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1.0 - 3.0 years

2 - 6 Lacs

mumbai, navi mumbai

Work from Office

Job Description Work Location –Thane , Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :24/7 Shift Joining : Immediate Excellent English Communication required

Posted 1 month ago

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0.0 - 2.0 years

2 - 5 Lacs

mumbai, navi mumbai

Work from Office

Job Description Freshers can apply Work Location – Airoli, Rabale Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :24/7 Shift Joining:Immediate Excellent English required

Posted 1 month ago

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0.0 - 3.0 years

1 - 2 Lacs

pune

Remote

Work from home non-voice process. Handle emails, data entry, and reporting. Maintain accuracy, coordinate with teams, and ensure timely task completion. Requires good written English, typing speed, and basic computer skills. Perks and benefits Work from home, flexible hours, growth.

Posted 1 month ago

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0.0 - 3.0 years

3 - 6 Lacs

bengaluru, karnataka, india

On-site

Eligibility: 12th Pass / Graduate (Freshers and Experienced candidates can apply) Communication Skills: Good communication skills in English are required Employment Type: Full-time (Immediate Joiners Preferred) Work Environment: Professional setup with excellent career growth opportunities Location: [Insert Location, if applicable] CTC: As per company standards Responsibilities: Handle customer interactions through calls, chats, or emails Provide accurate information and ensure customer satisfaction Maintain professionalism and adhere to company policies Work collaboratively with team members to achieve targets

Posted 1 month ago

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0.0 - 3.0 years

3 - 6 Lacs

noida, uttar pradesh, india

On-site

Eligibility: 12th Pass / Graduate (Freshers and Experienced candidates can apply) Communication Skills: Good communication skills in English are required Employment Type: Full-time (Immediate Joiners Preferred) Work Environment: Professional setup with excellent career growth opportunities Location: [Insert Location, if applicable] Responsibilities: Handle customer interactions through calls, chats, or emails Provide accurate information and ensure customer satisfaction Maintain professionalism and adhere to company policies Work collaboratively with team members to achieve targets

Posted 1 month ago

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1.0 - 3.0 years

3 - 6 Lacs

kolkata, west bengal, india

On-site

Process Type: International Voice / Non-Voice Process Eligibility: 12th Pass / Graduate (Freshers and Experienced candidates can apply) Communication Skills: Excellent communication skills in English are mandatory Employment Type: Full-time (Immediate Joiners Preferred) Work Mode: Direct Walk-In Interview Week Off: 2 days rotational week off Transportation: 2-way cab facility provided Organization: Leading MNC BPO Responsibilities: Interact with international customers via calls, chats, or emails to resolve queries Ensure high-quality service and customer satisfaction Maintain professionalism and accuracy in all communications Follow company procedures and meet performance targets

Posted 1 month ago

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0.0 - 2.0 years

2 - 6 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Work Location – Thane , Mumbai Suburbs Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 shift Joining : Immediate English Communication Required

Posted 2 months ago

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0.0 - 2.0 years

2 - 5 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Work Location – Thane ,Airoli ,Rabale Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : day shift Joining : Immediate Excellent English Communication Required

Posted 2 months ago

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0.0 - 2.0 years

2 - 5 Lacs

mumbai, mumbai suburban, navi mumbai

Work from Office

Work Location – Thane , Malad Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Pass & Any Graduate +6 month exp Shift Timing : 24/7 Joining : Immediate Excellent English communication required

Posted 2 months ago

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0.0 - 1.0 years

2 - 5 Lacs

mumbai, mumbai suburban, navi mumbai

Work from Office

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs, Malad Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 Joining : Immediate

Posted 2 months ago

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0.0 - 1.0 years

2 - 5 Lacs

mumbai, mumbai suburban, navi mumbai

Work from Office

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs, Malad Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 Joining : Immediate

Posted 2 months ago

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Exploring Non Voice Process Jobs in India

The non voice process job market in India is a growing sector that offers a variety of opportunities for job seekers. Non voice process roles involve tasks that do not require verbal communication over the phone, such as data entry, email support, chat support, and back-office operations. These roles are often in high demand in industries such as IT, BPO, e-commerce, and healthcare.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Chennai
  4. Pune
  5. Mumbai

These cities are known for their thriving IT and BPO sectors, making them hotspots for non voice process job opportunities.

Average Salary Range

The average salary range for non voice process professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-10 lakhs per annum.

Career Path

A typical career progression in the non voice process field may include roles such as Data Entry Operator, Customer Support Executive, Team Leader, Operations Manager, and Quality Analyst. Advancement to higher positions often requires gaining experience, acquiring new skills, and demonstrating leadership capabilities.

Related Skills

In addition to proficiency in non voice process tasks, other skills that are often expected or helpful in this field include: - Strong communication skills - Attention to detail - Problem-solving abilities - Time management skills - Proficiency in MS Office tools

Interview Questions

  • What do you understand by non voice process? (basic)
  • How do you ensure accuracy and efficiency in data entry tasks? (medium)
  • Can you describe a challenging situation you faced in a previous email support role and how you resolved it? (medium)
  • How do you prioritize tasks when managing multiple chat support conversations simultaneously? (advanced)
  • What strategies do you use to maintain customer satisfaction in a back-office operations role? (medium)
  • How do you handle sensitive information in a data entry role to ensure confidentiality? (medium)
  • Describe a time when you had to deal with a difficult customer in a non voice process role. How did you handle the situation? (medium)
  • How do you stay updated on industry trends and best practices in non voice process tasks? (basic)
  • Can you explain a complex process or procedure you had to document in a previous role? (medium)
  • How do you handle repetitive tasks in a non voice process role to maintain efficiency and accuracy? (medium)
  • What software tools are you proficient in for non voice process tasks? (basic)
  • Describe a time when you had to collaborate with team members in a non voice process role to achieve a common goal. (medium)
  • How do you handle high-volume email support requests while maintaining quality and response time? (advanced)
  • Can you provide an example of a successful process improvement you implemented in a previous non voice process role? (medium)
  • How do you adapt to changes or updates in processes and procedures in a non voice process role? (medium)
  • What metrics do you think are important to track in a non voice process role, and why? (medium)
  • Describe a time when you had to train a new team member in a non voice process task. How did you approach the training? (medium)
  • How do you manage your time and prioritize tasks in a fast-paced non voice process environment? (medium)
  • Can you explain a situation where you had to escalate an issue to a higher authority in a non voice process role? (medium)
  • How do you ensure quality control in data entry tasks to minimize errors and discrepancies? (medium)
  • Describe a time when you had to handle a technical issue in a chat support role. How did you troubleshoot and resolve the issue? (medium)
  • What do you think are the key qualities of a successful non voice process professional? (basic)
  • How do you handle stress and pressure in a non voice process role to maintain productivity and quality? (medium)
  • Can you provide an example of a time when you had to multitask in a non voice process role and how you managed multiple tasks effectively? (medium)

Closing Remark

As you explore opportunities in the non voice process job market in India, remember to showcase your skills, experience, and willingness to learn and grow in your career. Prepare for interviews by practicing common questions and demonstrating your capabilities confidently. Best of luck in your job search!

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