98 Non-Voice Process Jobs

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1.0 - 3.0 years

2 - 6 Lacs

mumbai, navi mumbai

Work from Office

Job Description Work Location –Thane , Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :24/7 Shift Joining : Immediate Excellent English Communication required

Posted 5 days ago

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0.0 - 2.0 years

2 - 5 Lacs

mumbai, navi mumbai

Work from Office

Job Description Freshers can apply Work Location – Airoli, Rabale Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :24/7 Shift Joining:Immediate Excellent English required

Posted 5 days ago

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0.0 - 3.0 years

1 - 2 Lacs

pune

Remote

Work from home non-voice process. Handle emails, data entry, and reporting. Maintain accuracy, coordinate with teams, and ensure timely task completion. Requires good written English, typing speed, and basic computer skills. Perks and benefits Work from home, flexible hours, growth.

Posted 6 days ago

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0.0 - 3.0 years

3 - 6 Lacs

bengaluru, karnataka, india

On-site

Eligibility: 12th Pass / Graduate (Freshers and Experienced candidates can apply) Communication Skills: Good communication skills in English are required Employment Type: Full-time (Immediate Joiners Preferred) Work Environment: Professional setup with excellent career growth opportunities Location: [Insert Location, if applicable] CTC: As per company standards Responsibilities: Handle customer interactions through calls, chats, or emails Provide accurate information and ensure customer satisfaction Maintain professionalism and adhere to company policies Work collaboratively with team members to achieve targets

Posted 1 week ago

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0.0 - 3.0 years

3 - 6 Lacs

noida, uttar pradesh, india

On-site

Eligibility: 12th Pass / Graduate (Freshers and Experienced candidates can apply) Communication Skills: Good communication skills in English are required Employment Type: Full-time (Immediate Joiners Preferred) Work Environment: Professional setup with excellent career growth opportunities Location: [Insert Location, if applicable] Responsibilities: Handle customer interactions through calls, chats, or emails Provide accurate information and ensure customer satisfaction Maintain professionalism and adhere to company policies Work collaboratively with team members to achieve targets

Posted 1 week ago

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1.0 - 3.0 years

3 - 6 Lacs

kolkata, west bengal, india

On-site

Process Type: International Voice / Non-Voice Process Eligibility: 12th Pass / Graduate (Freshers and Experienced candidates can apply) Communication Skills: Excellent communication skills in English are mandatory Employment Type: Full-time (Immediate Joiners Preferred) Work Mode: Direct Walk-In Interview Week Off: 2 days rotational week off Transportation: 2-way cab facility provided Organization: Leading MNC BPO Responsibilities: Interact with international customers via calls, chats, or emails to resolve queries Ensure high-quality service and customer satisfaction Maintain professionalism and accuracy in all communications Follow company procedures and meet performance targets

Posted 1 week ago

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0.0 - 2.0 years

2 - 6 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Work Location – Thane , Mumbai Suburbs Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 shift Joining : Immediate English Communication Required

Posted 1 week ago

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0.0 - 2.0 years

2 - 5 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Work Location – Thane ,Airoli ,Rabale Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : day shift Joining : Immediate Excellent English Communication Required

Posted 1 week ago

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0.0 - 2.0 years

2 - 5 Lacs

mumbai, mumbai suburban, navi mumbai

Work from Office

Work Location – Thane , Malad Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Pass & Any Graduate +6 month exp Shift Timing : 24/7 Joining : Immediate Excellent English communication required

Posted 1 week ago

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0.0 - 1.0 years

2 - 5 Lacs

mumbai, mumbai suburban, navi mumbai

Work from Office

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs, Malad Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 Joining : Immediate

Posted 2 weeks ago

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0.0 - 1.0 years

2 - 5 Lacs

mumbai, mumbai suburban, navi mumbai

Work from Office

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs, Malad Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 5 LPA Qualification : HSC Pass & Any Graduate Shift Timing : 24/7 Joining : Immediate

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

ghaziabad

Work from Office

Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and ...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

kolkata

Work from Office

We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empa...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

faridabad

Work from Office

Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and ...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

gurugram

Work from Office

Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and ...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

noida

Work from Office

Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and ...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

rajarhat

Work from Office

We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empa...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

durgapur

Work from Office

Roles and Responsibility Manage and respond to customer inquiries via email. Provide exceptional customer service and resolve issues professionally. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to improve processes and procedures. Job Requirements Excellent written and verbal communication skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Experience working in a customer-facing role. Ability to adapt to changing situations and priorities. Strong att...

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0.0 - 5.0 years

1 - 4 Lacs

asansol

Work from Office

Roles and Responsibility Manage and respond to customer inquiries via email. Provide exceptional customer service and resolve issues professionally. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to improve processes and procedures. Job Requirements Excellent written and verbal communication skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Experience working in a customer-facing role. Ability to adapt to changing situations and priorities. Strong att...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

kolkata

Work from Office

Roles and Responsibility Manage and respond to customer inquiries via email. Provide exceptional customer service and resolve issues professionally. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to improve processes and procedures. Job Requirements Excellent written and verbal communication skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Experience working in a customer-facing role. Ability to adapt to changing situations and priorities. Strong att...

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0.0 - 5.0 years

1 - 4 Lacs

gurugram

Work from Office

Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and ...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

rajarhat

Work from Office

Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location...

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 4 Lacs

howrah

Work from Office

Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location...

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0.0 - 5.0 years

2 - 4 Lacs

ghaziabad

Work from Office

About the Role Human Before Resource is organizing a Walk-In Drive for fresher and experienced candidates interested in International Voice and Non-Voice Processes. If you possess excellent English communication skills and are passionate about customer service, this opportunity is tailored for you. Roles and Responsibilities : Handle incoming client help requests via telephone, emails, or chat channels with professionalism and courtesy. Record, track, and document customer queries, resolutions, and outcomes efficiently. Follow standard procedures and SLA guidelines to resolve client issues promptly. Access and maintain internal resources and knowledge bases to ensure accurate problem-solving...

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0.0 - 5.0 years

2 - 4 Lacs

gurugram

Work from Office

About the Role Human Before Resource is organizing a Walk-In Drive for fresher and experienced candidates interested in International Voice and Non-Voice Processes. If you possess excellent English communication skills and are passionate about customer service, this opportunity is tailored for you. Roles and Responsibilities : Handle incoming client help requests via telephone, emails, or chat channels with professionalism and courtesy. Record, track, and document customer queries, resolutions, and outcomes efficiently. Follow standard procedures and SLA guidelines to resolve client issues promptly. Access and maintain internal resources and knowledge bases to ensure accurate problem-solving...

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Page 1 of 4

Exploring Non Voice Process Jobs in India

The non voice process job market in India is a growing sector that offers a variety of opportunities for job seekers. Non voice process roles involve tasks that do not require verbal communication over the phone, such as data entry, email support, chat support, and back-office operations. These roles are often in high demand in industries such as IT, BPO, e-commerce, and healthcare.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Chennai
  4. Pune
  5. Mumbai

These cities are known for their thriving IT and BPO sectors, making them hotspots for non voice process job opportunities.

Average Salary Range

The average salary range for non voice process professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-10 lakhs per annum.

Career Path

A typical career progression in the non voice process field may include roles such as Data Entry Operator, Customer Support Executive, Team Leader, Operations Manager, and Quality Analyst. Advancement to higher positions often requires gaining experience, acquiring new skills, and demonstrating leadership capabilities.

Related Skills

In addition to proficiency in non voice process tasks, other skills that are often expected or helpful in this field include: - Strong communication skills - Attention to detail - Problem-solving abilities - Time management skills - Proficiency in MS Office tools

Interview Questions

  • What do you understand by non voice process? (basic)
  • How do you ensure accuracy and efficiency in data entry tasks? (medium)
  • Can you describe a challenging situation you faced in a previous email support role and how you resolved it? (medium)
  • How do you prioritize tasks when managing multiple chat support conversations simultaneously? (advanced)
  • What strategies do you use to maintain customer satisfaction in a back-office operations role? (medium)
  • How do you handle sensitive information in a data entry role to ensure confidentiality? (medium)
  • Describe a time when you had to deal with a difficult customer in a non voice process role. How did you handle the situation? (medium)
  • How do you stay updated on industry trends and best practices in non voice process tasks? (basic)
  • Can you explain a complex process or procedure you had to document in a previous role? (medium)
  • How do you handle repetitive tasks in a non voice process role to maintain efficiency and accuracy? (medium)
  • What software tools are you proficient in for non voice process tasks? (basic)
  • Describe a time when you had to collaborate with team members in a non voice process role to achieve a common goal. (medium)
  • How do you handle high-volume email support requests while maintaining quality and response time? (advanced)
  • Can you provide an example of a successful process improvement you implemented in a previous non voice process role? (medium)
  • How do you adapt to changes or updates in processes and procedures in a non voice process role? (medium)
  • What metrics do you think are important to track in a non voice process role, and why? (medium)
  • Describe a time when you had to train a new team member in a non voice process task. How did you approach the training? (medium)
  • How do you manage your time and prioritize tasks in a fast-paced non voice process environment? (medium)
  • Can you explain a situation where you had to escalate an issue to a higher authority in a non voice process role? (medium)
  • How do you ensure quality control in data entry tasks to minimize errors and discrepancies? (medium)
  • Describe a time when you had to handle a technical issue in a chat support role. How did you troubleshoot and resolve the issue? (medium)
  • What do you think are the key qualities of a successful non voice process professional? (basic)
  • How do you handle stress and pressure in a non voice process role to maintain productivity and quality? (medium)
  • Can you provide an example of a time when you had to multitask in a non voice process role and how you managed multiple tasks effectively? (medium)

Closing Remark

As you explore opportunities in the non voice process job market in India, remember to showcase your skills, experience, and willingness to learn and grow in your career. Prepare for interviews by practicing common questions and demonstrating your capabilities confidently. Best of luck in your job search!

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