48 Non Voice Process Jobs
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0.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
-----------------5 Days working------------------------ Job designation- Customer Support Associate- Email/Chat process Job Responsibilities- To resolve customer issues over the Email/Chat & provide resolutions to the customer over the Email/Chat. Job Location -Noida Hiring model- 100% Work from Office Job Criteria: Good communication skills required in ENGLISH & HINDI Undergraduate/graduate ll Fresher/experience are eligible 5 days working with 2 Rotational week off with 10 hours shift. 24*7 flexible shifts One side cab facility in odd hours Shift Immediate joiners required Package and other Benefits: Salary Package: 1.90 LPA to 3,2 LPA + PF & ESIC How to Apply? Interested candidates can dr...
Posted 1 hour ago
0.0 years
Bengaluru
Work from Office
Role & responsibilities Customer Focused Attitude Willing to work in night and rotation shift Accurately follow pre-defined business process Ability to work within a team Adaptable to changing demands and conditions Ability to communicate at all levels and good communication skills Staying current with knowledge of products/processes and services offered by the client Ensure 100% adherence to schedule Preferred candidate profile Looking for only B.com, BBA, BCA, Bsc Graduates Only Freshers Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software) Must be professional and courteous in all interactions with clients and staff Must have basic skills in usage of MS...
Posted 1 day ago
0.0 - 3.0 years
Chennai
Work from Office
Greetings from Sutherland!!! (Walk in detail) Walk in candidates mention "Bharani HR" on Top of your resume. Friday (11 AM - 3 PM) A1 Block, Ground floor. Bharani HR- 7695999758 We are hiring candidates for International NON Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of Feb 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.8 LPA to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based o...
Posted 3 days ago
0.0 - 1.0 years
Chennai
Work from Office
Any Graduate in 2024 or 2025 with a three-year full-time degree Flexible to work in Shifts and Work from Office. interested to work in customer service domain can apply. Good communication skills are required. location - chennai.
Posted 3 days ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Hello Job Seekers, Greeting From Shining Stars ITPL We are looking for enthusiastic and customer-focused Customer Service Executives to handle international and domestic voice and chat support . Location: Bangalore Experience: 0- 4 Years Qualification: Any Graduate / Undergraduate Industry: BPO / Customer Support Key Responsibilities Handle international and domestic customer interactions via voice and chat channels Resolve customer queries related to products/services in a timely and professional manner Maintain high levels of customer satisfaction and service quality Accurately document customer interactions and follow standard operating procedures Meet individual and team performance metr...
Posted 3 days ago
7.0 - 10.0 years
Chennai
Work from Office
Key Responsibilities • Lead multiple TLs/SMEs and their associate teams; own staffing, rostering, and intraday management. • Govern daily operations: queue health, real-time adherence, shrinkage control, occupancy, and SL attainment. • Review performance through huddles, coaching plans, and monthly performance appraisals. • Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks. • Manage escalations and critical incidents; ensure timely resolution and client communication. • Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. • Publish daily/weekly/monthly MIS and insights; track SLA risk and remediation plans. • Ensure complianc...
Posted 4 days ago
0.0 - 5.0 years
3 Lacs
Mohali
Work from Office
Were Hiring for Customer Support Executive – International Chat Process | Mohali Ready to work with global customers and build a career in the international BPO industry ? We’re looking for confident communicators with excellent English skills and customer support experience . Location: Mohali Joining Date: Immediate Process: International Chat Support Eligibility: Graduate Freshers & Experience are welcome to apply Job Overview: As part of our team, you will be responsible for: Handling customer queries and complaints for a renowned technology company. Providing transaction handling services with high problem-solving efficiency. Identifying customer needs and upselling relevant products and...
Posted 4 days ago
1.0 - 3.0 years
2 Lacs
Bengaluru
Work from Office
Position Overview: Transaction Processing Officer position is responsible for posting, the realized and unrealized gain & loss for an account. Perform research in the mainframe/legacy and inputs the data in Basis Pro tool to make sure the accurate data posted in the account Essential Job Functions: Perform quality check on the data captured in the client platform and ensure highest standard of accuracy Process application forms based on the priority defined by the client Handling the task assigned and providing resolutions within the timeliness Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence Requirements: Must have Graduation or Post Graduati...
Posted 6 days ago
0.0 - 1.0 years
3 Lacs
Mohali
Work from Office
Job Description Chat Support Executive (B&M) Line of Business (LOB) Chat Support Role Overview We are hiring Chat Support Executives to manage customer interactions through chat platforms. The role involves resolving customer queries efficiently while maintaining high standards of accuracy, professionalism, and customer satisfaction. Key Responsibilities Handle customer queries via chat in a timely and professional manner Provide accurate information and resolve issues effectively Maintain quality standards, compliance, and customer satisfaction metrics Document interactions clearly and accurately Adhere to shift schedules, attendance, and company policies
Posted 1 week ago
0.0 - 2.0 years
Kolkata, Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...
Posted 1 week ago
1.0 years
2 - 4 Lacs
Chennai
Work from Office
Greetings from Teleperformance!!! Hiring for International Non-Voice Process Customer Support - Email Support Looking for an immediate joiner only FRESHERS NOT ELIGIBLE TO APPLY Minimum 6 months experience is Mandatory Good communication skills Job Location: Ambit IT Park, Ambattur, Chennai Salary- Max upto 4 LPA Any Degree Mandatory 5 days work 2 days rotational off 24/7 Rotational shifts - (9hrs login - 8hrs work and 1hr break) Pick up and drop cab facility available with in boundaries Interested candidates can send your Resume in WhatsApp to JAGAN HR 9842425551 NOTE: Mention as "HR - Jagan" at top of your CV Candidates can come for direct Walk-in to the below mentioned address Walk-in Add...
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring: Automobile Customer Support 2+ years experience (any field) English communication MUST Salary: 30K – 35KCTC Rotational Shifts | WFO Mechanical/automobile background? You get priority! Only a few seats — first come, best served!
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background
Posted 1 week ago
0.0 years
2 Lacs
Chennai
Work from Office
Urgent MEGA WALK-IN interview at HCLTECH-FRESHER 11:00 AM To 3PM on 30 Jan'26_Non_Voice Process Australian shift @ HCL Elcot Interview Location: :No 602/3/138, Elcot Economic Zone, Sholinganallur Medavakkam High Road, Sholinganallur-600119 in Chennai, Tamil Nadu Work Location: No 602/3/138, Elcot Economic Zone, Sholinganallur Medavakkam High Road, Sholinganallur-600119 in Chennai, Tamil Nadu Interview Mode: Face to Face Interview. Time: 11:00 AM To 3PM Interview Date: 30 Jan 2026 Contact HR: Friday Desired Candidate Profile Candidate with Good Communication Skills. Good Interpersonal Skills Open for Australian Shifts FRESHERS: Any Degree (UG & PG) Graduation that are not eligible (NO B.E/B.T...
Posted 1 week ago
0.0 - 2.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Job Title: Customer Support Executive Voice Process Qualification : Intermediate & Above ( Note: Pursuing Higher Education & B. Pharmacy) Languages Required : English & Hindi (Regional language proficiency preferred) shifts - Day shift - 8 AM to 8 PM (any 9 hours shift) Working Days : 6 days a week, 1 rotational week off Transportation: 2,000 Transport Allowance Location - Hitech City Package - Freshers - 15k Take home Exp - 20400k +2k Min one year of experience in chat support. Immediate joiners .
Posted 2 weeks ago
0.0 years
Warangal, Hanamkonda
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...
Posted 2 weeks ago
0.0 - 5.0 years
Mumbai
Work from Office
TaskUs Hiring for Customer Service Associates (Team Mates) who meet the following criteria: Eligibility: - Fresher and experienced both can apply. - Immediate joiners preferred Candidate must have excellent command over English. Position Details: - Designation: Team Mate - 5 Day working with rotational shifts and rotational Week-offs - Location: Office-based in Navi Mumbai - Cab Facility provided during odd hours This is a work from office opportunity! For details, Kindly come directly to the below mentioned address for the face to face Interview Contact Person: Bhanu Shree Address: 19th Floor , Building no. 9 Mindspace Airoli West Block-5, 5, MSEB Staff Colony, TTC Industrial Area, Airoli, ...
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
We are hiring freshers and graduates for our growing US international process. Job Location: Ahmedabad Post: International Chat/Voice Role Handle US customer queries over call/chat/email Provide excellent customer experience Maintain accurate records
Posted 2 weeks ago
0.0 - 2.0 years
2 Lacs
Mohali
Work from Office
Roles and Responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-2 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E./Diploma/MCA). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. Day Shifts Chat Proce...
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
New delhi, Gurugram
Work from Office
International Customer Service Chat Process location: Gurgaon gard or under Grad with 6 months of exp Salary upto 32k ctc Skills: Excellent comms skills 24/7 Shift working days: 5 Both Side Cab Call/WhatsApp @ 9354475254 (HR Nainy) Perks and benefits Both side cab and 1 time meal
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)
Posted 2 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
Job Location: Ahmedabad Role: Chat Customer Support Package: 26K CTC to Upto 38K CTC 5 Days Working Rotational Shifts Night Shift Allowance Company-provided Cabs Health Insurance Strong Career Growth Path
Posted 2 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)
Posted 2 weeks ago
1.0 - 5.0 years
Bangalore
On-site
Greetings from The Job Factory !! Job Summary We are looking for skilled Non-Voice Support Executives to handle customer interactions via chat and email . The ideal candidate should have excellent written communication skills, strong typing speed, and attention to detail. Interested candidates can apply now! Call : HR Shravani @ 9972829563 (call or WhatsApp) Email id : shravanithejobfactory@gmail.com Roles & Responsibilities Handle customer queries through chat and email support Provide accurate and timely responses to customer issues Maintain high-quality written communication standards Ensure customer satisfaction and first-time resolution Adhere to process guidelines and SLAs Document cus...
Posted 2 weeks ago
Exploring Non Voice Process Jobs in India
The non voice process job market in India is a growing sector that offers a variety of opportunities for job seekers. Non voice process roles involve tasks that do not require verbal communication over the phone, such as data entry, email support, chat support, and back-office operations. These roles are often in high demand in industries such as IT, BPO, e-commerce, and healthcare.
Top Hiring Locations in India
- Bangalore
- Hyderabad
- Chennai
- Pune
- Mumbai
These cities are known for their thriving IT and BPO sectors, making them hotspots for non voice process job opportunities.
Average Salary Range
The average salary range for non voice process professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-10 lakhs per annum.
Career Path
A typical career progression in the non voice process field may include roles such as Data Entry Operator, Customer Support Executive, Team Leader, Operations Manager, and Quality Analyst. Advancement to higher positions often requires gaining experience, acquiring new skills, and demonstrating leadership capabilities.
Related Skills
In addition to proficiency in non voice process tasks, other skills that are often expected or helpful in this field include: - Strong communication skills - Attention to detail - Problem-solving abilities - Time management skills - Proficiency in MS Office tools
Interview Questions
- What do you understand by non voice process? (basic)
- How do you ensure accuracy and efficiency in data entry tasks? (medium)
- Can you describe a challenging situation you faced in a previous email support role and how you resolved it? (medium)
- How do you prioritize tasks when managing multiple chat support conversations simultaneously? (advanced)
- What strategies do you use to maintain customer satisfaction in a back-office operations role? (medium)
- How do you handle sensitive information in a data entry role to ensure confidentiality? (medium)
- Describe a time when you had to deal with a difficult customer in a non voice process role. How did you handle the situation? (medium)
- How do you stay updated on industry trends and best practices in non voice process tasks? (basic)
- Can you explain a complex process or procedure you had to document in a previous role? (medium)
- How do you handle repetitive tasks in a non voice process role to maintain efficiency and accuracy? (medium)
- What software tools are you proficient in for non voice process tasks? (basic)
- Describe a time when you had to collaborate with team members in a non voice process role to achieve a common goal. (medium)
- How do you handle high-volume email support requests while maintaining quality and response time? (advanced)
- Can you provide an example of a successful process improvement you implemented in a previous non voice process role? (medium)
- How do you adapt to changes or updates in processes and procedures in a non voice process role? (medium)
- What metrics do you think are important to track in a non voice process role, and why? (medium)
- Describe a time when you had to train a new team member in a non voice process task. How did you approach the training? (medium)
- How do you manage your time and prioritize tasks in a fast-paced non voice process environment? (medium)
- Can you explain a situation where you had to escalate an issue to a higher authority in a non voice process role? (medium)
- How do you ensure quality control in data entry tasks to minimize errors and discrepancies? (medium)
- Describe a time when you had to handle a technical issue in a chat support role. How did you troubleshoot and resolve the issue? (medium)
- What do you think are the key qualities of a successful non voice process professional? (basic)
- How do you handle stress and pressure in a non voice process role to maintain productivity and quality? (medium)
- Can you provide an example of a time when you had to multitask in a non voice process role and how you managed multiple tasks effectively? (medium)
Closing Remark
As you explore opportunities in the non voice process job market in India, remember to showcase your skills, experience, and willingness to learn and grow in your career. Prepare for interviews by practicing common questions and demonstrating your capabilities confidently. Best of luck in your job search!
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