43 Non-Voice Process Jobs

Key Responsibilities Handle customer queries through email and chat channels with speed and accuracy Provide accurate, valid, and complete information by using the right tools and resources Follow communication procedures, guidelines, and policies Resolve product or service problems by clarifying the customer's complaint and determining the cause Ensure customer satisfaction and provide professional customer support in a timely manner Collaborate with team members to ensure high-quality service delivery Meet personal and team productivity and quality targets Skills Attributes Minimum 1 year of experience in a customer support role (International Non-Voice preferred) Strong written English co...

Handle customer interactions via voice or non-voice channels depending on the process Deliver prompt and accurate support in domains such as banking, healthcare, and tech Communicate effectively with international customers and ensure issue resolution Work in rotational shifts based on process (UK/US time zones) Adhere to compliance, quality, and data security guidelines Meet performance targets including AHT, quality scores, and CSAT Participate in process training and team huddles to maintain updated knowledge Maintain detailed documentation of customer interactions where applicable

Job Title: Customer Support Executive (Voice & Email Support) Immediate joiner Location: Airoli ,Malad, Thane, Rabale Exp : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC and Any Graduate Shift Timing : 24/7 Shift

Process Trainer We are looking for an experienced Process Trainer to join our team in Coimbatore The ideal candidate will have a strong background in process training, particularly in US Healthcare Process, and will be responsible for providing training to our team members to enhance their skills and abilities Location Coimbatore Responsibilities Provide process training to team members on US Healthcare Process, including Provider Support, Non-Voice Process, Claims Adjudication, and Healthcare Payer Process Develop and deliver training programs to enhance skills and knowledge of team members in Process Training, Process Specialist, and Skill Development Trainer Work closely with the Process ...

Work Location – Airoli, Rabale, Thane , Mumbai ,Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift Joining : Immediate

Key Responsibilities: Handle customer interactions through voice and non-voice (email/chat) channels Understand customer concerns and provide timely and effective resolutions Ensure a high level of customer satisfaction and maintain professionalism in all interactions Accurately document customer details and follow up as needed Collaborate with internal teams to resolve escalations and improve service delivery Candidate Profile: Graduates and undergraduates can apply Freshers and experienced professionals are welcome Must have excellent communication and written English skills Strong interpersonal skills and a customer-first approach Positive attitude and willingness to learn and grow in a c...

Handle customer queries via calls, chat, or email for international clients Provide accurate solutions with a customer-first approach Manage escalations and ensure timely resolution Meet quality, productivity, and SLA targets Maintain records Required Candidate profile Excellent English communication Ability to work in rotational/night shifts (US/UK/Australia process) Fresher/Experienced candidates welcome Immediate joiners preferred Rotational | Night Shifts Perks and benefits Perks and Benefits

Manage customer queries via email/chat/tickets with accuracy and empathy Provide timely resolutions to issues while adhering to SLA Document interactions maintain updated records in CRM. Collaborate with internal teams to resolve customer concerns Required Candidate profile Excellent written communication skills grammar, spelling, clarity Ability to multitask, problem-solve, and handle customer escalations effectively Open to rotational shifts and working from the office Perks and benefits Perks and Benefits

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs, Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Graduate Shift Timing :24/7 Joining : Immediate Joiner

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs,Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Graduate Shift Timing : 24/7 Joining : Immediate Joiner

Roles & Responsibilities: Review and moderate user-generated content (text, images, videos) on social media or digital platforms Ensure content complies with company guidelines and community standards Identify and escalate inappropriate, offensive, or policy-violating content Maintain accuracy and consistency in applying moderation policies Meet daily productivity and quality targets Work closely with team leads to handle sensitive content with discretion and professionalism Why Join Us: Opportunity to work with global content platforms Competitive salary and stable work environment Two-way cab facility for applicable shifts Friendly and inclusive work culture Growth and training opportuniti...

Roles & Responsibilities (Customer Support Voice & Chat): Handle customer queries via calls or chat in a professional manner Troubleshoot issues and provide appropriate solutions Maintain customer satisfaction through effective communication Accurately document all interactions as per process guidelines Meet KPIs such as response time, resolution rate, and CSAT Roles & Responsibilities (Content Moderation): Review and moderate user-generated content on platforms Ensure content compliance with community guidelines and policies Identify and escalate potentially harmful or policy-violating content Maintain attention to detail and meet quality benchmarks Work across multimedia formats (text, ima...

Roles & Responsibilities (Voice): Handle inbound and outbound international customer calls Provide support and resolve customer queries efficiently Communicate clearly and professionally in English Meet performance metrics like call quality, resolution time, and customer satisfaction Roles & Responsibilities (Non-Voice): Respond to international customer queries via chat and email Accurately resolve issues with clear written communication Maintain attention to detail and follow process documentation Ensure timely response and customer satisfaction Why Join Us: Opportunity to work in international BPO Competitive salary & performance-based incentives Two-way cab facility for applicable shifts...

Available Roles: International Voice Process International Non-Voice Process (Chat / Email Support) Roles & Responsibilities (Voice): Handle inbound and outbound international calls Resolve customer queries in a professional manner Communicate clearly and effectively in English Meet quality and performance benchmarks Roles & Responsibilities (Non-Voice): Respond to customer queries via chat and email Troubleshoot issues and provide timely solutions Maintain accuracy and attention to detail in written communication Ensure customer satisfaction through effective service Why Join Us: Multiple process openings Voice & Non-Voice Quick onboarding process Competitive salary and performance-based in...

Scorelabs Hiring for Non-Voice process Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Should Have a Minimum 1 Year Of Experience in Only Chat process Should have good communication skills Responding promptly to customer enquiries.

Scorelabs Hiring for Non-Voice process & Telecaller Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Should Have a Minimum 1 Year Of Experience in Chat / Mail process Any Graduate Should have good communication skills Responding promptly to customer inquiries.

WALK-IN DRIVE | CONTENT MODERATOR Conducted by: Live Connections Hyderabad Date: Thursday, 31st July 2025 Time: 9:30 AM sharp Venue: Live Connections 606, Navaketan Complex, Opp. Clock Tower, Madhuranagar, Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003 Work Location: Wipro , Mindspace, Hitech City Hyderabad Position: Content Moderator Eligibility Criteria: Minimum 1+ year of experience in BPO/KPO (must have valid experience documents) Strong written & verbal communication skills Comfortable with sensitive/inappropriate content Open to rotational shifts and week-offs Work from office (WFO) only 2-way cab facility available Restrictions: No Ex-Wipro candidates Candidates from...

Job Description: We are hiring R2R (Record to Report) professionals for a leading MNC in Bangalore . If you have experience in general ledger accounting, month-end close, and financial reporting, this is your chance to grow your career in a structured, global finance environment. Location: Bangalore (Work from Office) Experience: 15 Years in R2R / General Ledger / Accounting Shift: Rotational Shifts (including Night Shifts based on project) Salary: 4 7.5 LPA (Based on experience) Education: B.Com / M.Com / MBA (Finance) / CA Inter preferred Roles & Responsibilities: Perform end-to-end R2R processes including journal entries, intercompany accounting, and fixed asset accounting Month-end and y...

Job Description: We are hiring Customer Support Executives for a UK voice/non-voice process. The role involves handling inbound/outbound customer queries, resolving issues efficiently, and ensuring customer satisfaction. Key Responsibilities: Handle UK customer queries via calls, chats, or emails Provide accurate information and resolutions in a professional manner Maintain call logs and update CRM systems Meet quality and productivity targets Skills Required: Excellent verbal and written communication skills in English Prior experience in international voice process preferred Customer-first approach with problem-solving attitude Willingness to work in rotational UK shifts To Apply / Walk-In...

Handle customer queries via live chat or email professionally and efficiently. Provide accurate, valid, and complete information by using the right tools. Resolve customer complaints and provide appropriate solution Collaborate with internal teams . Required Candidate profile Excellent written English communication Good problem-solving skills and patience to handle customer queries Ability to multitask and work under pressure Willingness to work in night/rotational shifts Perks and benefits Perks and Benefits

J ob Overview We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Convert Leads to new orders. Contact potential customers to showcase company products or services Follo...

Handle customer queries via live chat or email professionally and efficiently. Provide accurate, valid, and complete information by using the right tools. Resolve customer complaints and provide appropriate solutions within time limits. Required Candidate profile Maintain records of customer interactions Good problem-solving skills patience to handle customer queries Ability to multitask and work under pressure Willingness to work in night/rotational shifts Perks and benefits Perks and Benefits

Role & Responsibilities: Handle US healthcare process AR (Account Receivable) calling Follow up with insurance companies and clients for claim status Understand denial codes and take necessary actions Maintain call logs and documentation as per HIPAA guidelines Work in night shifts aligned with US time zone Ensure timely resolution and escalation of unresolved claims Preferred Candidate Profile: Minimum qualification: 12th pass (Any stream) Freshers & career restarters welcome Backlogs and career gaps accepted Strong verbal communication in English (required) Basic computer knowledge Willing to work in night shift (US healthcare process) Should be available for a 10-day job guarantee trainin...

EXCLUSIVE JOB OPPORTUNITIES for 2025 Passed outs! Openings in Top MNCs | All Non-IT Domains 100% Genuine Placement No Registration Fee Assistance Till Placement Eligibility: Only 2025 Passout Students. UG: BBA, B.Com, BA, B.Sc, BBM PG: MBA, M.Com Apply Now: www.techopps.in Contact: +91 95152 62227 (HR: Kalyan Chakravarthy)

Handle inbound &outbound calls to international customers (US, UK, Australia, etc.) Respond promptly to customer queries via calls, chat, or email Resolve customer complaints and issues with a focus on first-call resolution Maintain detailed records Required Candidate profile Follow communication “scripts” when handling different topics Meet performance targets and customer satisfaction Provide accurate, valid, complete information using the right tools/methods Perks and benefits Perks and Benefits