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25 Non-Voice Process Jobs

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1.0 - 2.0 years

0 - 0 Lacs

hyderabad

On-site

WALK-IN DRIVE | CONTENT MODERATOR Conducted by: Live Connections Hyderabad Date: Thursday, 31st July 2025 Time: 9:30 AM sharp Venue: Live Connections 606, Navaketan Complex, Opp. Clock Tower, Madhuranagar, Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003 Work Location: Wipro , Mindspace, Hitech City Hyderabad Position: Content Moderator Eligibility Criteria: Minimum 1+ year of experience in BPO/KPO (must have valid experience documents) Strong written & verbal communication skills Comfortable with sensitive/inappropriate content Open to rotational shifts and week-offs Work from office (WFO) only 2-way cab facility available Restrictions: No Ex-Wipro candidates Candidates from Meta/Facebook must complete a 6-month cooling period Recent applicants to Wipro not eligible No unexplained career gaps Max 30% hike if current CTC is 2.4 LPA CTC Details: 2.4 LPA to 3.4 LPA (Fixed & Non-Negotiable) Joining Timeline: Immediate joiners or max 1-week notice period Mandatory Documents (Hard Copy): 1 Updated Resume 2 Recent Passport-size Photograph 3 Aadhaar Card (Original + Xerox) 4 PAN Card (Xerox) 5 Last 3 months Payslips 6 All Offer & Experience Letters 7 Provisional Certificate (PC) & CMM of Highest Qualification Candidate Preparation: Review basic content moderation concepts Be prepared for scenarios involving sensitive content Be ready to explain your BPO/KPO experience professionally For more details, contact: 98852 71110

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2.0 - 5.0 years

0 - 0 Lacs

bangalore

On-site

Job Description: We are hiring R2R (Record to Report) professionals for a leading MNC in Bangalore . If you have experience in general ledger accounting, month-end close, and financial reporting, this is your chance to grow your career in a structured, global finance environment. Location: Bangalore (Work from Office) Experience: 15 Years in R2R / General Ledger / Accounting Shift: Rotational Shifts (including Night Shifts based on project) Salary: 4 7.5 LPA (Based on experience) Education: B.Com / M.Com / MBA (Finance) / CA Inter preferred Roles & Responsibilities: Perform end-to-end R2R processes including journal entries, intercompany accounting, and fixed asset accounting Month-end and year-end closing activities Prepare and review financial statements and reports Balance sheet reconciliation and variance analysis Ensure compliance with internal policies and external regulations Coordinate with other finance teams like P2P, O2C, and FP&A Support internal and external audit requirements Skills Required: Strong understanding of Record to Report / General Ledger Accounting Hands-on experience with ERP systems (SAP / Oracle / Workday preferred) Good analytical and reconciliation skills Proficiency in MS Excel Excellent communication and interpersonal skills Willingness to work in a fast-paced, deadline-driven environment To Apply: Please Contact us / Walk-in Directly (Monday to Saturday, 9 AM to 6 PM) Free Job Placement Assistance White Horse Manpower Get placed in Fortune 500 companies. Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051. Contact Numbers: 8884572014 / 9620333533 / 9620333433 / 9739998585 / 9620330300 / 7676809765 / 9986660200 / 9743779000

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1.0 - 5.0 years

0 - 0 Lacs

bangalore

On-site

Job Description: We are hiring Customer Support Executives for a UK voice/non-voice process. The role involves handling inbound/outbound customer queries, resolving issues efficiently, and ensuring customer satisfaction. Key Responsibilities: Handle UK customer queries via calls, chats, or emails Provide accurate information and resolutions in a professional manner Maintain call logs and update CRM systems Meet quality and productivity targets Skills Required: Excellent verbal and written communication skills in English Prior experience in international voice process preferred Customer-first approach with problem-solving attitude Willingness to work in rotational UK shifts To Apply / Walk-In Venue: White Horse Manpower Consultancy Pvt. Ltd. #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051 Contact: 9342431049 / 8151030036

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0.0 - 5.0 years

3 - 6 Lacs

Hyderabad, Bengaluru

Work from Office

Handle customer queries via live chat or email professionally and efficiently. Provide accurate, valid, and complete information by using the right tools. Resolve customer complaints and provide appropriate solution Collaborate with internal teams . Required Candidate profile Excellent written English communication Good problem-solving skills and patience to handle customer queries Ability to multitask and work under pressure Willingness to work in night/rotational shifts Perks and benefits Perks and Benefits

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram, Delhi / NCR

Work from Office

J ob Overview We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Convert Leads to new orders. Contact potential customers to showcase company products or services Follow-up on Interested Leads Negotiate prices and terms with customers Get the documentations done for the converted leads Work with other team members to ensure customer satisfaction Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. In case you wish to apply, share your resume at hr@cityfurnish.com or whatsapp on 8826260848

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0.0 - 5.0 years

3 - 6 Lacs

Hyderabad, Bengaluru

Work from Office

Handle customer queries via live chat or email professionally and efficiently. Provide accurate, valid, and complete information by using the right tools. Resolve customer complaints and provide appropriate solutions within time limits. Required Candidate profile Maintain records of customer interactions Good problem-solving skills patience to handle customer queries Ability to multitask and work under pressure Willingness to work in night/rotational shifts Perks and benefits Perks and Benefits

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0.0 - 1.0 years

2 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Role & Responsibilities: Handle US healthcare process AR (Account Receivable) calling Follow up with insurance companies and clients for claim status Understand denial codes and take necessary actions Maintain call logs and documentation as per HIPAA guidelines Work in night shifts aligned with US time zone Ensure timely resolution and escalation of unresolved claims Preferred Candidate Profile: Minimum qualification: 12th pass (Any stream) Freshers & career restarters welcome Backlogs and career gaps accepted Strong verbal communication in English (required) Basic computer knowledge Willing to work in night shift (US healthcare process) Should be available for a 10-day job guarantee training (25,000 refundable if not placed) Job Type: Full-time, Permanent Salary: 18,000–20,000 per month (after placement) Training Partner: Recruitr People Tech Client: Leading MNC (US Healthcare Process) Location: Hyderabad (Madhapur, Ameerpet, Kukatpally) Contact HR – Renu Call/WhatsApp: +91 70754 94020 AR Caller US Healthcare Process Medical Billing RCM Process BPO Jobs KPO Jobs Call Center Jobs 12th Pass Jobs Freshers BPO Jobs Back Office Executive Customer Support Executive Voice Process Non Voice Process Work from Office Hyderabad Night Shift BPO Jobs US Shift Jobs MNC Hiring BPO Training with Placement Train and Deploy Program Career Gap Jobs Hyderabad Jobs for Freshers Placement Guarantee Jobs Job Guarantee Courses Recruitr People Tech

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0.0 years

2 - 3 Lacs

Vijayawada, Visakhapatnam

Work from Office

EXCLUSIVE JOB OPPORTUNITIES for 2025 Passed outs! Openings in Top MNCs | All Non-IT Domains 100% Genuine Placement No Registration Fee Assistance Till Placement Eligibility: Only 2025 Passout Students. UG: BBA, B.Com, BA, B.Sc, BBM PG: MBA, M.Com Apply Now: www.techopps.in Contact: +91 95152 62227 (HR: Kalyan Chakravarthy)

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1.0 - 6.0 years

3 - 7 Lacs

Pune, Bengaluru

Work from Office

Handle inbound &outbound calls to international customers (US, UK, Australia, etc.) Respond promptly to customer queries via calls, chat, or email Resolve customer complaints and issues with a focus on first-call resolution Maintain detailed records Required Candidate profile Follow communication “scripts” when handling different topics Meet performance targets and customer satisfaction Provide accurate, valid, complete information using the right tools/methods Perks and benefits Perks and Benefits

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0.0 - 2.0 years

3 - 3 Lacs

Chennai

Work from Office

Job description Experience : 0- 2 years Position : Customer Support Executive Location : Chennai ( Only chennai based profiles are preferred ) Languages Expert : English & Hindi expert ( Both languages mandatory ) Job Summary As a Customer Support Executive, you will serve as the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience across our financial platforms. Youll collaborate with internal teams to deliver timely and effective support to clients. Key Responsibilities Handle inbound and outbound calls, emails, and chats from clients and partners. Provide accurate information about Vivritis financial products and services. Log customer interactions, issues, and feedback into CRM systems. Coordinate with internal departments (tech, finance, credit) to resolve client issues. Track and follow up on pending queries to ensure timely resolution. Identify recurring issues and escalate to management with suggestions for improvement. Maintain high levels of customer satisfaction through professional communication and empathy. Assist in onboarding new clients and resolving documentation-related queries. Required Skills and Qualifications Bachelors degree in any discipline. 0- 2 years of experience in customer service, preferably in BFSI (Banking/Finance) sector. Excellent verbal and written communication skills in English. Knowledge of financial products and customer support tools (e.g., Freshdesk, Zendesk, Salesforce). Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Customer-centric attitude and professionalism under pressure. Preferred Qualifications Experience working in a fintech or NBFC environment. Familiarity with digital lending platforms and client KYC processes. What We Offer Competitive salary and performance-based incentives. Opportunity to work in a fast-growing fintech environment. Learning and development programs. Collaborative and inclusive work culture.

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0.0 years

2 - 3 Lacs

Pune

Work from Office

Outbound calling Sal: 23K CTC Candidates fluent in Gujarati versant 3

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0.0 - 1.0 years

2 - 3 Lacs

Coimbatore

Work from Office

Dear Aspirants, Greetings from eNoah iSolution India Private Limited !! Hiring for International Semi-Voice process - Night Shift @Coimbatore Designation : Associate / Sr. Associate Qualification : Any UG/PG Experience : 0 - 2 Years (BPO domain experience is more preferred) Shift : Fixed Night Shift ( 9 Hours of Work ) & 5 days working (Two days Fixed Off) Job Description :- Should be able to understand numbers and provide the output as per the client's requirement with no margin for errors. Interpret and communicate back to client chats. Review and create leads from Broker Applications. Validate merchant application against Lender guidelines. Validate and prepare Bank Analysis from the statements. Complete Pre-underwriting, Underwriting and post underwriting processes. Update Approvals/ Declines from Mail to CRM. Review credit applications and perform credit checks. Understanding of business, economic, and industry risk. Ability to handle multiple projects and submit applications on time. Ability to make informed decisions backed by sound assessment. Desired Skills :- Any UG/PG. Freshers can apply. Candidate should have provisional certificate. Should have Typing speed above 25 WPM with the Accuracy 90%. Effective English Oral and Written Communication skills. Excellent, Analytical, listening, and Organizational skills. Must be able to prioritize and complete all job duty requirements. Desire to learn new process and take responsibility. Interested Candidates can attend Direct Walk in Mon-Fri (10 AM - 1 PM) Venue : #101, 5th Floor, Classic Towers, 1547, Trichy Road, Coimbatore-641 018. While coming for the interview bring, 2 Copies of Resume. UG/PG Provisional Certificate - (Xerox copy) Thanks and Regards, Pravin R - eTAG

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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

Work from Office

We seek a Process Trainer with 1.5+ years of experience in training teams in an International BPO. Responsible for conducting training, maintaining quality standards, and equipping new hires with the skills needed to succeed. Location: Bengaluru. Perks and benefits Transport/Cab Facility

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0.0 - 5.0 years

2 - 4 Lacs

Pune

Work from Office

We are hiring for Associate/ Sr. Associate position- US Operations. Profile: US Operations back-office data entry (Voice/ Non-Voice) . Job Type : Permanent Job location: Pune (Magarpatta City) Shift: Night Shift/Day Shift Notice: only immediate (1 day) CTC- 2.3 4 LPA Experience : 0 to 5 Work from office is mandatory. Job Role: Complete data entry, maintain and update all documents related to assigned files. Work on document review/correction. Complete data entry of interested parties into a client system. Respond to client status reports. Enter data into client systems. Obtain and review documents from courts, counties, tax authorities, bankruptcy courts and trustees that support the case. Save and upload documentation in client systems. Prepare legal documents (Suits, affidavits, dockets, and court invoices). Quality control review of legal documents. Working with our clients via websites and email to keep them apprised of the file status. Performs other duties as assigned. Open to blended process (Voice and Non-Voice) . Should be ready to stretch the shift if work is there. Skills and Qualifications: Any bachelors degree (completed) (Freshers with non-technical background) Knowledge of MS Office and related applications. Good presentation skills. Ability to work independently within clearly defined parameters and accordingly take decisions. Ability to learn quickly and adapt to different situations with a sense of ownership & accountability. Interview Mode (As confirmed above) Face to Face

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1.0 - 3.0 years

0 - 3 Lacs

Noida, Gurugram

Work from Office

We are hiring for international Back office Profile. any grad with minimum 6 months of exp. can apply, salary upto - 3lpa CTC, 5 days a week working, excellent comms skills required Call/WhatsApp HR Nidhi-9311340225 Perks and benefits cabs Available

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2.0 - 7.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Provide customer support via live chat and mobile messaging for international clients. Resolve queries related to products, services, transactions, or technical issues with clarity and efficiency. Candidates with Chat only eligible Required Candidate profile Use quick judgment and available resources to solve customer problems. Maintain service quality, TAT, and CSAT metrics. Collaborate with backend teams for resolution on escalated cases. s.

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0.0 - 4.0 years

0 - 4 Lacs

Navi Mumbai, Maharashtra, India

On-site

- International Process Voice // Non Voice - Domestic Process - Rotational Shift // Including Night Shift - 5 Days Working // 6 Days - Cab Facility - 1 // 2 Rotational Week Off Required Candidate profile GRAD // UNDERGRAD CANDIDATE BPO - CUSTOMER SUPPORT FRESHER // EXPERIENCE CANDIDATE IMMEDIATE JOINERS

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0.0 - 5.0 years

0 - 5 Lacs

Chandigarh, India

On-site

- Dealing with customer issues and churning out an easy-to-follow solution - Handling customer concerns through Inbound and outbound calls - Voice/Non-Voice Process - 5.5 days working - Rotational shifts Required Candidate profile Immediate joiners Excellent English Communication UG/Graduate/PG Fresher/Experienced both can apply Must be flexible with rotational shifts

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0.0 - 2.0 years

0 - 2 Lacs

Chandigarh, India

On-site

BULK HIRING !! Voice/ Non-Voice Process Resolve customer's queries & complaints. Build sustainable relationships and trust with customer Required Candidate profile WORK FROM OFFICE Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts (24*7) Immediate joiners only Candidate must be available for face to face round of interview

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0.0 - 2.0 years

0 - 2 Lacs

Mohali, Punjab, India

On-site

BULK HIRING !! Voice/ Non-Voice Process Resolve customer's queries & complaints. Build sustainable relationships and trust with customer Required Candidate profile WORK FROM OFFICE Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts (24*7) Immediate joiners only Candidate must be available for face to face round of interview

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1.0 - 6.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Handle customer queries through chat, email, or web-based tools. Provide prompt, courteous, and accurate responses. Document all interactions and resolutions properly. Ensure high customer satisfaction scores and meet KPIs. Required Candidate profile Excellent written English communication skills Fast typing speed Good comprehension logical thinking Ability to multitask handle global clients Familiarity with CRM or helpdesk platforms is a plus Perks and benefits Perks and Benefits

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1.0 - 6.0 years

3 - 6 Lacs

Pune, Bengaluru

Work from Office

Handle inbound and outbound international calls or chats. Resolve customer issues promptly, professionally. Meet process-specific KPIs including call handling time, resolution rate, and customer satisfaction. Excellent verbal written communication Required Candidate profile Strong interpersonal and problem-solving skills Willingness to work in night/rotational shifts Familiar with CRM tools &call center technology is a plus Min 6 months of international BPO exp preferred Perks and benefits Perks and Benefits

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0.0 - 1.0 years

1 - 2 Lacs

Ahmedabad

Work from Office

Role & responsibilities We are currently seeking detail-oriented and motivated individuals to join our team as Software Operators / Data Entry Specialists . This is a unique opportunity to play a vital role in the development of AI tools that are shaping the future of traffic safety and urban planning . You don't need to be a programmer to succeed in this role just a sharp eye, a focused mind, and a strong sense of responsibility. Preferred candidate profile Review and analyze real-world traffic video footage Document and classify road user behavior (e.g., vehicles, cyclists, pedestrians) Build and maintain accurate AI training datasets Operate and test AI-powered software tools, including new features in development Ensure data accuracy and consistency across various projects 12th pass, Graduate, or any Diploma holder Basic computer knowledge and internet usage Ability to read and understand simple English Strong attention to detail and patience for repetitive tasks Willingness to learn and follow instructions Experience in data annotation or BPO roles (preferred but not required) What Were Looking For Ability to work independently as well as part of a team environment. Strong understanding of basic computer knowledge, data analysis, time management, data cleansing, data validation concepts. 0-1 year of experience in Data Annotation, Quality Check, Attention To Detail, Data Entry Operation, Accuracy, Labeling Tasks. Critical thinking and the ability to notice patterns and inconsistencies in data Strong attention to detail and accuracy Organized and process-driven mindset Comfortable with moderate computer usage (training provided; no programming required) A team player with a proactive attitude and willingness to learn New Tools. Why Join Us? Meaningful Work : Contribute to real-world AI tools that improve road safety Supportive Team : Work with professionals who value your effort Career Growth : Opportunity to grow in the tech/data industry Innovative Environment : Be part of a forward-thinking company solving practical problems with AI

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- 1 years

2 - 3 Lacs

Gurugram

Work from Office

Job Overview We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Convert Leads to new orders. Contact potential customers to showcase company products or services Follow-up on Interested Leads Negotiate prices and terms with customers Get the documentations done for the converted leads Work with other team members to ensure customer satisfaction Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. In case you wish to apply, send your resume at hr@cityfurnish.com or whatsapp on 8826260848

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- 4 years

3 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Hiring for International Banking Voice Process , Dubai Based Grad, UG with 1 Yr of Exp in International Customer service Salary Upto 40k in hand 2500-3500 MIV 5 Days working Roster off Night Shift 1 side Cab 2500 Travel allowance khushi - 9311776257 Required Candidate profile Candidate must have good communication skills Candidate should be comfortable in night shift. Perks and benefits upto 4k travel allowance Dayshifts upto 4k miv

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Exploring Non Voice Process Jobs in India

The non voice process job market in India is a growing sector that offers a variety of opportunities for job seekers. Non voice process roles involve tasks that do not require verbal communication over the phone, such as data entry, email support, chat support, and back-office operations. These roles are often in high demand in industries such as IT, BPO, e-commerce, and healthcare.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Chennai
  4. Pune
  5. Mumbai

These cities are known for their thriving IT and BPO sectors, making them hotspots for non voice process job opportunities.

Average Salary Range

The average salary range for non voice process professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-10 lakhs per annum.

Career Path

A typical career progression in the non voice process field may include roles such as Data Entry Operator, Customer Support Executive, Team Leader, Operations Manager, and Quality Analyst. Advancement to higher positions often requires gaining experience, acquiring new skills, and demonstrating leadership capabilities.

Related Skills

In addition to proficiency in non voice process tasks, other skills that are often expected or helpful in this field include: - Strong communication skills - Attention to detail - Problem-solving abilities - Time management skills - Proficiency in MS Office tools

Interview Questions

  • What do you understand by non voice process? (basic)
  • How do you ensure accuracy and efficiency in data entry tasks? (medium)
  • Can you describe a challenging situation you faced in a previous email support role and how you resolved it? (medium)
  • How do you prioritize tasks when managing multiple chat support conversations simultaneously? (advanced)
  • What strategies do you use to maintain customer satisfaction in a back-office operations role? (medium)
  • How do you handle sensitive information in a data entry role to ensure confidentiality? (medium)
  • Describe a time when you had to deal with a difficult customer in a non voice process role. How did you handle the situation? (medium)
  • How do you stay updated on industry trends and best practices in non voice process tasks? (basic)
  • Can you explain a complex process or procedure you had to document in a previous role? (medium)
  • How do you handle repetitive tasks in a non voice process role to maintain efficiency and accuracy? (medium)
  • What software tools are you proficient in for non voice process tasks? (basic)
  • Describe a time when you had to collaborate with team members in a non voice process role to achieve a common goal. (medium)
  • How do you handle high-volume email support requests while maintaining quality and response time? (advanced)
  • Can you provide an example of a successful process improvement you implemented in a previous non voice process role? (medium)
  • How do you adapt to changes or updates in processes and procedures in a non voice process role? (medium)
  • What metrics do you think are important to track in a non voice process role, and why? (medium)
  • Describe a time when you had to train a new team member in a non voice process task. How did you approach the training? (medium)
  • How do you manage your time and prioritize tasks in a fast-paced non voice process environment? (medium)
  • Can you explain a situation where you had to escalate an issue to a higher authority in a non voice process role? (medium)
  • How do you ensure quality control in data entry tasks to minimize errors and discrepancies? (medium)
  • Describe a time when you had to handle a technical issue in a chat support role. How did you troubleshoot and resolve the issue? (medium)
  • What do you think are the key qualities of a successful non voice process professional? (basic)
  • How do you handle stress and pressure in a non voice process role to maintain productivity and quality? (medium)
  • Can you provide an example of a time when you had to multitask in a non voice process role and how you managed multiple tasks effectively? (medium)

Closing Remark

As you explore opportunities in the non voice process job market in India, remember to showcase your skills, experience, and willingness to learn and grow in your career. Prepare for interviews by practicing common questions and demonstrating your capabilities confidently. Best of luck in your job search!

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