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Content Moderation -Non Voice Bengali & English - Process Associate

Genpact

0.0 - 2.0 years

Kolkata, Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Posted 1 week ago

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Customer Service-Process Associate

Genpact

0.0 - 2.0 years

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Posted 1 week ago

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Content Moderation - Process Associate

Genpact

0.0 years

Warangal, Hanamkonda

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

Posted 2 weeks ago

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International Voice Process- Graduate- Navi Mumbai (Vikhroli)

2coms

1.0 - 5.0 years

Mumbai

Work from Office

SUMMARY We are seeking International Voice Process Representatives for the top MNC in Mumbai . This is a great opportunity for candidates looking to build a career in a global, fast-paced BPO environment. Location: Vikhroli Work Mode: Work From Office Shift Timing: Night Shift (Pick & Drop Facility Provided) Employment Type: 3rd party Payroll Potential for absorption into client payroll based on performance and business needs Key Requirements Qualification: Graduate Experience: 0.7-5yrs months in Voice domain Skills: Excellent English communication (verbal) Strong interpersonal skills and customer orientation Additional Details 5-day rotational work week Structured training and support Contr...

Posted 2 weeks ago

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Chat Support Executive A

Capgemini

0.0 - 5.0 years

3 - 8 Lacs

Pune

Remote

Process: - Blended process (Chat or Email includes inbound as well as outbound call) Requirement: Candidate must have Excellent English communication skills. Required Candidate profile Customer Support, BPO, Voice Jaipur, Indore, Chat Process, Email Support, Call Center, International BPO, Domestic BPO, Customer Care Indore Jaipur Mohali Kolkata Lucknow Gurgaon Bangalore Chennai

Posted 2 weeks ago

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BPO/International Customer Support Ahmedabad @ Up To 40K

Arise Solutions

0.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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Global Customer Support Executive - BPO | Attractive Salary Up To 40K

Arise Solutions

0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

Posted 2 weeks ago

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BPO :KPO: Customer Support Service :Back Office Work:38k CTC@Ahmedabad

Arise Solutions

0.0 - 4.0 years

1 - 4 Lacs

Gandhinagar, Ahmedabad

Work from Office

Posted 2 weeks ago

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Inviting applications For Content moderation_Bengali+English_Hyderabad

Genpact

0.0 - 2.0 years

Kolkata, Hyderabad

Work from Office

Posted 3 weeks ago

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BPO Customer Support Service : UP To 38k CTC @Ahmedabad

Arise Solutions

0.0 - 4.0 years

1 - 4 Lacs

Kalol, Mahesana, Gandhinagar

Work from Office

Posted 3 weeks ago

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Inviting applications For Content moderation_Bengali+English_Hyderabad

Genpact

0.0 - 2.0 years

Kolkata, Hyderabad

Work from Office

Posted 3 weeks ago

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YES Bank || IDFC Bank || KOTAK Bank || hiring For Fresher - HSC Pass

Credicus Business Services

0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Navi mumbai, Mumbai (all areas)

Work from Office

-Process: Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -Salary: 15,000 To 23,000 + incentives -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Thane & Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Nisarg - 7030023060 Perks and benefits High Incentives and growth opportunities.

Posted 3 weeks ago

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Inviting applications For Content moderation_Pashto+English_Hyderabad

Genpact

0.0 - 2.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Posted 3 weeks ago

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Inviting applications For Content moderation_Bengali+English_Hyderabad

Genpact

0.0 - 2.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Posted 4 weeks ago

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Exploring KPO Jobs in India

Knowledge Process Outsourcing (KPO) is a rapidly growing sector in India, offering a wide range of job opportunities for individuals with specialized knowledge and skills. KPO jobs involve processes that require higher levels of expertise and analytical skills compared to traditional BPO roles. With the increasing demand for skilled professionals in various industries, KPO jobs in India present a lucrative career option for job seekers.

Top Hiring Locations in India

Bangalore
Mumbai
Delhi
Pune
Hyderabad

Average Salary Range

The average salary range for KPO professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn anywhere between INR 8-15 lakhs per annum.

Career Path

In the KPO industry, career progression typically follows a path from Associate to Senior Associate, Team Lead, Manager, and then Senior Manager. Individuals can also specialize in specific domains and move up the hierarchy as Subject Matter Experts or Consultants.

Related Skills

Apart from domain-specific knowledge, KPO professionals are often expected to have strong analytical skills, problem-solving abilities, attention to detail, and excellent communication skills. Proficiency in data analysis tools, research methodologies, and industry-specific software is also beneficial.

Interview Questions

What is Knowledge Process Outsourcing? (basic)
How do you ensure data accuracy in your research process? (medium)
Can you describe a challenging project you worked on and how you overcame obstacles? (medium)
How do you stay updated with industry trends and developments? (basic)
What do you think are the key qualities required for a successful KPO professional? (basic)
Explain the role of data analytics in KPO. (medium)
How do you prioritize tasks when working on multiple projects simultaneously? (medium)
Can you walk us through your experience with client interactions in a KPO setting? (medium)
Describe a time when you had to make a critical decision under pressure. (medium)
How do you handle disagreements or conflicts within a team? (medium)
What are your strategies for continuous learning and skill development? (basic)
How do you ensure confidentiality and data security in KPO processes? (medium)
Discuss a recent industry trend that has impacted the KPO sector. (advanced)
What are the challenges you foresee in the future of KPO outsourcing? (advanced)
How do you measure the success of a KPO project? (medium)
Describe a time when you had to analyze complex data sets to derive insights. (medium)
How do you maintain quality standards in your deliverables in a fast-paced environment? (medium)
What role does automation play in KPO processes, and how have you utilized automation tools in your work? (medium)
Can you explain the importance of compliance and regulatory requirements in KPO operations? (medium)
How do you handle tight deadlines without compromising on quality? (medium)
Discuss a time when you had to present complex findings to a non-technical audience. (medium)
How do you adapt to changes in project requirements or client expectations? (medium)
What are your strategies for building and maintaining strong client relationships in KPO? (medium)
How do you ensure continuous improvement in your work processes and deliverables? (medium)

Closing Remark

As you explore opportunities in the dynamic field of KPO jobs in India, remember to showcase your expertise, skills, and passion for continuous learning. Prepare thoroughly for interviews, stay updated with industry trends, and apply with confidence to secure a rewarding career in the KPO sector. Best of luck!

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