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4.0 - 8.0 years
0 - 0 Lacs
maharashtra
On-site
As a Client Finance Manager and Accounts Executive in the healthcare industry with 4-8 years of experience, you will be responsible for conducting financial health checks of all client portfolios. You will serve as the primary point of contact for both external clients and internal project financial matters. Your role will involve maintaining the integrity of financial and management reporting processes while ensuring compliance with specific client requirements. Your responsibilities will include regularly performing client project finance health checks and reporting, leading financial meetings with Account Management and Project Management Leads, ensuring billing in accordance with client Master Service Agreement terms, reviewing Statements of Work (SOW) and tracking staff plans. Additionally, you will be required to create and maintain financial models for budgeting, forecasting, and reporting, actively participate in burn meetings to manage job budgets effectively, and prepare monthly fee reconciliations for client signoff. You will also need to open jobs and track budgets on non-billable jobs, oversee cost and time transfer requests, review and analyze utilization reports, prepare and analyze monthly client profit and loss statements, manage revenue reporting and recognition, and assist in training finance team members. Furthermore, you will be responsible for training new hires in finance, educating employees on finance essentials, streamlining finance processes, and acting as a client finance manager for both external and internal teams to ensure healthy financial practices. The Compulsories for this role include a BS/BA in Accounting or Finance, at least five years of experience in finance or accounting in an hours-based service industry, working knowledge of agency processes and high-volume client billing, proficiency in MS Excel and MS Word (including pivot tables & macros), and preferably experience with NetSuite. You should be detail-oriented, highly organized, able to multitask effectively, follow directions, communicate effectively, work well in a team, and demonstrate a positive and energetic attitude with a strong commitment to excellence. Key Skills required for this position include Financial Analysis, Client Relationship Management, Accounting Principles, Finance Management, Healthcare knowledge, Accounts and Finance Management, KPO expertise, and CA inter qualifications. If you meet the above criteria and are interested in this opportunity, please send your updated resumes to Kanishka@glansolutions.com.,
Posted 21 hours ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Team Lead at Gallagher Service Center LLP, you will play a crucial role within the Non-voice Service Team, reporting directly to the Process Manager. Your responsibilities will include understanding operational requirements, researching best practices, assisting in the design and implementation of new processes and tools. You will be expected to foster a team environment that delivers exceptional customer service, ensuring all team members consistently perform at a high level. Motivating the team, instilling accountability, and achieving results will be key aspects of your role. Your duties will involve monitoring the effectiveness of a team of Process Associates, preparing MIS reports, interacting with customers to address their queries, providing day-to-day coordination of team activities, and attending to written/electronic correspondence. A successful candidate for this position will be a Graduate/Post Graduate with a preference for Commerce background, possessing a good academic track record (50% or above). Strong communication skills, both verbal and written, along with robust analytical abilities are essential. To be considered for this role, you should have a minimum of 4 years of post-qualification experience in the BPO/KPO industry, with at least 1 year of on-paper experience as a Team Lead and currently holding the TL designation. Additionally, you should have served as an Assistant Manager/Team Leader for at least 18 months and have exposure to managing 15-20 FTEs. It is crucial that you come from an international non-voice background to be eligible for this position. At Gallagher, we value inclusion and diversity as integral parts of our business. We have a longstanding commitment to sustainability and supporting the communities where we operate. Embracing the diverse identities, experiences, and talents of our employees allows us to better serve our clients and communities. Inclusion and diversity are not just words for us; they are core principles that we live by every day. Gallagher extends equal employment opportunities to all aspects of the employer-employee relationship, ensuring fairness in recruitment, hiring, training, promotion, and more. We are committed to making reasonable accommodations for qualified individuals with disabilities, prioritizing inclusivity in all aspects of our operations.,
Posted 2 days ago
2.0 - 7.0 years
0 Lacs
haryana
On-site
As an Operation Manager & Team Lead in Healthcare Process, you will be responsible for leading a high-performing team dedicated to maintaining service quality and compliance in healthcare support operations. Your role will involve overseeing QA and training functions to ensure that customer interactions align with TELUS's standards of care, privacy, and professionalism. Your primary responsibilities as an Operation Manager will include managing end-to-end healthcare operations such as claims, eligibility, RCM, and prior authorizations. You will be tasked with driving performance to meet SLAs, collaborating with US healthcare clients, ensuring compliance with HIPAA and data security standards, forecasting staffing needs, implementing process improvements, and mentoring team leads and supervisors. As a Team Lead, you will supervise a team of associates handling US healthcare processes, monitor team performance against KPIs, provide coaching and feedback, manage daily workflows and client expectations, ensure adherence to HIPAA guidelines, support process training and onboarding, and report team metrics to Operations Managers. To be successful in this role, you must have a minimum of 3-7 years of experience as an Operations Manager or 2 or more years as a Team Lead in the Health and Welfare domain. You should possess a strong understanding of US healthcare benefits, insurance plans, and regulatory compliance, along with excellent presentation, facilitation, and communication skills. Proficiency in MS Office tools is essential, and experience in a BPO/KPO setup, virtual training tools, instructional design knowledge, and training certifications are preferred. If you are a dynamic and compassionate leader with a passion for continuous improvement and a focus on quality and compliance in healthcare operations, we encourage you to apply for this challenging and rewarding role.,
Posted 2 days ago
11.0 - 15.0 years
0 Lacs
kolkata, west bengal
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. You should have experience in contact centers and be able to handle daily tasks through various forms and mediums of communication, whether written, verbal, or via phone. Prior experience in Contact Center transformation is essential to succeed in this role. Meeting quality and productivity targets within defined timelines to ensure Service Level Agreements (SLAs) are crucial to avoid penalties due to SLA misses. Accuracy in task completion is a key requirement, and you should demonstrate analytical capabilities in your work. Adherence to established policies, procedures, and compliance is necessary to achieve a satisfactory audit rating. Knowledge of ITES/BPO/KPO/Customer Service/Operations is expected, along with transformation and QA skills in Contact Center operations. Proficiency in the English language is essential, and exposure to the business domain is an added advantage. Excellent grasping abilities to understand various processes, along with strong team player skills and effective verbal and written communication, are important traits for this role. You should be willing to work in a 24/7 environment, adhere to the company's service agreement norms, and have the flexibility to work on holidays and weekends. Commitment, focus, adaptability, and strong numerical skills combined with a positive attitude and attention to detail are required to succeed in this challenging work environment. Seeking feedback for self-improvement, ability to work under high pressure, and passing thorough background and reference checks are part of the job expectations. The primary skills required include Customer Service Associate/Customer Care Representative roles, while secondary skills involve active listening, adaptability, problem-solving, stakeholder management, and teamwork. Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world. With a diverse team of over 340,000 members in more than 50 countries, Capgemini delivers end-to-end services and solutions leveraging AI, cloud, and data capabilities. With a focus on client needs and industry expertise, Capgemini aims to unlock technology's value and create a positive impact on enterprises and society.,
Posted 4 days ago
0.0 - 3.0 years
2 - 6 Lacs
Jaipur
Work from Office
Trained & Developed in all the levels of management - Leading a team 15-20 Associates -Building confidence, personality & all sorts of skills - Learning B2B & B2C sales -Freshers (NO TARGETS) -Jaipur CALL HR AMISHA 9024834890 Required Candidate profile - Excellent communication skills - Graduates/Postgraduates who aspire to build themselves as a leader - Young and enthusiastic freshers - Self-motivated & money driven - Immediate joiners
Posted 4 days ago
0.0 - 4.0 years
3 - 4 Lacs
Pune
Work from Office
Responsibilities: * Manage customer queries via phone & email * Provide timely solutions within SLA guidelines * Collaborate with cross-functional teams on process improvements Health insurance Annual bonus Provident fund
Posted 4 days ago
14.0 - 18.0 years
17 - 20 Lacs
Tiruchirapalli
Work from Office
We are looking for a skilled professional with 14-18 years of experience to join our team as a Deputy General Manager - Delivery in Trichy, India. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Develop and implement strategies to improve operational efficiency and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Ensure compliance with regulatory requirements and industry standards. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in healthcare management services or a related field. Strong understanding of CRM/IT enabled services/BPO operations. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Strong problem-solving and process improvement skills. Experience in managing and motivating high-performing teams.
Posted 4 days ago
8.0 - 13.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Looking to onboard a skilled Senior Manager - Delivery with 8-14 years of experience to lead our team in Hyderabad, India. Roles and Responsibility Manage and oversee the delivery of projects to ensure timely completion and high-quality results. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and prioritize project requirements. Provide guidance and mentorship to junior team members to enhance their skills and performance. Analyze project metrics and feedback to identify areas for improvement and optimize processes. Ensure compliance with company policies, procedures, and industry standards. Job Requirements Proven experience in managing multiple projects simultaneously with strong organizational and time management skills. Excellent communication, interpersonal, and problem-solving skills are essential. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail and accuracy. Experience working with CRM/IT enabled services/BPO industry is preferred. Ability to lead and motivate a team to achieve exceptional results.
Posted 4 days ago
8.0 - 13.0 years
11 - 15 Lacs
Chennai
Work from Office
We are looking for a skilled Senior Manager to lead our delivery team in Chennai. The ideal candidate will have 8-14 years of experience in the healthcare industry, preferably with CRM/IT Enabled Services/BPO. Roles and Responsibility Manage and oversee the delivery team to ensure successful project execution. Develop and implement strategies to improve delivery efficiency and quality. Collaborate with cross-functional teams to identify and mitigate risks. Analyze and resolve complex technical issues impacting project delivery. Provide guidance and mentorship to junior team members. Ensure compliance with organizational policies and procedures. Job Requirements Strong understanding of healthcare management services and IT enabled services. Excellent leadership and communication skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong problem-solving and analytical skills. Experience with CRM software and BPO operations. Proven track record of delivering high-quality results and leading teams. A graduate or postgraduate degree is required.
Posted 4 days ago
8.0 - 13.0 years
11 - 15 Lacs
Chennai
Work from Office
We are looking for a skilled Senior Manager to lead our delivery team in Chennai, with 8-14 years of experience. Roles and Responsibility Manage and oversee the delivery team to ensure timely project completion. Develop and implement effective delivery strategies to meet customer expectations. Collaborate with cross-functional teams to identify and mitigate risks. Analyze and resolve complex technical issues impacting project delivery. Provide guidance and mentorship to junior team members. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of CRM/IT enabled services/BPO industry trends and technologies. Excellent leadership and management skills, with the ability to motivate and inspire teams. Proven track record of delivering high-quality results in a fast-paced environment. Strong analytical and problem-solving skills, with attention to detail. Effective communication and interpersonal skills, with the ability to build strong relationships. Ability to adapt to changing priorities and deadlines, with a focus on customer satisfaction.
Posted 4 days ago
8.0 - 13.0 years
4 - 8 Lacs
Chennai
Work from Office
We are looking for a skilled Senior Manager to lead our Service Line team at Omega Healthcare Management Services Pvt. Ltd., located in Chennai I. The ideal candidate will have 8-14 years of experience in the field. Roles and Responsibility Develop and implement strategies to enhance service line operations and customer satisfaction. Lead and manage a team of professionals to achieve business objectives and goals. Collaborate with cross-functional teams to identify and resolve complex issues. Analyze market trends and competitor activity to stay ahead in the industry. Ensure compliance with regulatory requirements and company policies. Foster a culture of continuous improvement and innovation within the team. Job Requirements Proven track record of success in managing service lines and leading high-performing teams. Strong understanding of CRM/IT enabled services/BPO industry trends and best practices. Excellent leadership, communication, and problem-solving skills. Ability to analyze data and make informed decisions to drive business growth. Strong knowledge of healthcare management services and industry regulations. Experience in developing and implementing process improvements to increase efficiency and productivity.
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Process:- KOTAK Banking Process (Telesales) -Fresher/ experience both can apply -HSC pass can apply -Salary-13K+ incentives -Easy selection –1 round only -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 Call or send your CV through WhatsApp HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.
Posted 4 days ago
4.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Acuity is currently looking for dedicated and motivatedindividuals who have strong leadership, organizational and teamwork skills forits Investment Banking team based in Gurgaon. KeyResponsibilities Play a key role in the origination, generation evaluation of ideas / opportunities, and execution of transactions and workingacross broad scope of assignments across multiple geographies and sectors Conduct deep dive research and analysis on variousindustries including TMT, Industrials Consumer, Infrastructure,Healthcare, Metal Mining, Retail, Oil Gas, FIG, among others Working on company profiles (ranging from strips /thumbnails to one-page summaries to detailed ones), potential targets / buyers/ MA screening, Pitch book update and other adhoc research Take ownership of sophisticated financial models, companyvaluation, trading/ transaction comparable, ratio analysis, financialperformance analysis, etc. Structure and/or supervise presentations and projects /transactions related documents Benchmark companies on various financial and operatingparameters to analyze the competitive positioning Exhaustive secondary research (through databases, generalsecondary sources, journals, annual reports, company websites, government andministry websites) Communicate with current potential clients regardingprojects structuring, timelines and clarifying queries Industry screening on pre-defined criteria to create ashortlist Financial analysis with extensive use of databases,filings and other company documents Manage project timelines and quality of deliverables in amanner to ensure high client satisfaction Presenting findings of analysis to clients, team membersand senior management Conducting detailed quality checks of all outgoingmaterials Ability to work individually and in the team Key Competencies MBA (Finance) / CA / CFA Experience of 4-6 years in Investment banking division ofa bank, boutique firm, KPO, consultancy and advisory firm Should have good knowledge, understanding and workingexperience of industry research, company profiles, case studies, potentialtargets / buyers / MA screening, company valuations and financialperformance analysis Strong finance fundamentals and knowledge of financialterminology Excellent working knowledge of databases such asBloomberg, Capital IQ, Thomson Reuters, FactSet, Pitchbook, CB Insights, etc. Excellent written and spoken communication skills MS Office skills - should be proficient in MS PowerPoint,MS Excel, and MS Word Exposure to handle client relationships Ability to work independently and effectively under tight deadlines
Posted 4 days ago
4.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Acuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Investment Banking team based in Gurgaon. Key Responsibilities Play a key role in the origination, generation & evaluation of ideas / opportunities, and execution of transactions and working across broad scope of assignments across multiple geographies and sectors Conduct deep dive research and analysis on various industries including TMT, Industrials & Consumer, among others Working on company profiles (ranging from strips / thumbnails to one-page summaries to detailed ones), potential targets / buyers / M&A screening, Pitch book update and other adhoc research Take ownership of sophisticated financial models, company valuation, trading/ transaction comparable, ratio analysis, financial performance analysis, etc. Structure and/or supervise presentations and projects / transactions related documents Benchmark companies on various financial and operating parameters to analyze the competitive positioning Exhaustive secondary research (through databases, general secondary sources, journals, annual reports, company websites, government and ministry websites) Communicate with current & potential clients regarding projects structuring, timelines and clarifying queries Industry screening on pre-defined criteria to create a shortlist Financial analysis with extensive use of databases, filings and other company documents Manage project timelines and quality of deliverables in a manner to ensure high client satisfaction Presenting findings of analysis to clients, team members and senior management Conducting detailed quality checks of all outgoing materials Ability to work individually and in the team Key Competencies MBA (Finance) / CA / CFA Experience of 3-6 years in Investment banking division of a bank, boutique firm, KPO, consultancy and advisory firm Should have good knowledge, understanding and working experience of industry research, company profiles, case studies, potential targets / buyers / M&A screening, company valuations and financial performance analysis Strong finance fundamentals and knowledge of financial terminology Excellent working knowledge of databases such as Bloomberg, Capital IQ, Thomson Reuters, FactSet, Pitchbook, CB Insights, etc. Excellent written and spoken communication skills MS Office skills - should be proficient in MS PowerPoint, MS Excel, and MS Word Exposure to handle client relationships Ability to work independently and effectively under tight deadlines
Posted 4 days ago
2.0 - 3.0 years
4 - 7 Lacs
Gurugram
Work from Office
Acuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Investment Banking team based in Gurgaon. Key Responsibilities Play a key role in the origination, generation evaluation of ideas / opportunities, and execution of transactions and working across broad scope of assignments across multiple geographies and sectors Conduct deep dive research and analysis on various industries including TMT, Industrials Consumer, among others Working on company profiles (ranging from strips / thumbnails to one-page summaries to detailed ones), potential targets / buyers / MA screening, Pitch book update and other adhoc research Take ownership of sophisticated financial models, company valuation, trading/ transaction comparable, ratio analysis, financial performance analysis, etc. Structure and/or supervise presentations and projects / transactions related documents Benchmark companies on various financial and operating parameters to analyze the competitive positioning Exhaustive secondary research (through databases, general secondary sources, journals, annual reports, company websites, government and ministry websites) Communicate with current potential clients regarding projects structuring, timelines and clarifying queries Industry screening on pre-defined criteria to create a shortlist Financial analysis with extensive use of databases, filings and other company documents Manage project timelines and quality of deliverables in a manner to ensure high client satisfaction Presenting findings of analysis to clients, team members and senior management Conducting detailed quality checks of all outgoing materials Ability to work individually and in the team Key Competencies MBA (Finance) / CA / CFA Experience of 2-4 years in Investment banking division of a bank, boutique firm, KPO, consultancy and advisory firm Should have good knowledge, understanding and working experience of industry research, company profiles, case studies, potential targets / buyers / MA screening, company valuations and financial performance analysis Strong finance fundamentals and knowledge of financial terminology Excellent working knowledge of databases such as Bloomberg, Capital IQ, Thomson Reuters, FactSet, Pitchbook, CB Insights, etc. Excellent written and spoken communication skills MS Office skills - should be proficient in MS PowerPoint, MS Excel, and MS Word Exposure to handle client relationships Ability to work independently and effectively under tight deadlines
Posted 4 days ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits : Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India
Posted 4 days ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 31st July 2025 (Thursday) Walk-In Date: 31-July-2025 (Thursday) Walk-in Timings: 12 PM - 1 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: Only English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 4 days ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 30th July 2025 (Wednesday) Walk-In Date: 30-July-2025 (Wednesday) Walk-in Timings: 12 PM - 1 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: Only English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Location:- Turbhe, Navi Mumbai Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943
Posted 4 days ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Nivetha 9884676582 for more info Thanks, Nivetha 9884676582
Posted 4 days ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad, Chennai
Work from Office
Work from Office. Direct walkin Immediate Hiring for International voice/semi voice process Good communication is mandatory Process - (Semi voice) Qualification - Graduate/undergraduate Shifts - Rotational shifts and 2 fixed offs Salary: Fresher - 2.5 lpa Experience - sal 4 lpa Location - Chennai & Bangalore, Hyderabad Pls call Raghu 9176188282 for more info Regards Raghu 9176188282
Posted 4 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Plesae call Durga 9884244311 for more info Thanks, Durga 9884244311
Posted 4 days ago
0.0 - 2.0 years
2 - 7 Lacs
Jaipur
Work from Office
Trained and Developed in all the levels of management. -Leading a team of 15-20 Associates. -Building Confidence, Personality & all sorts of Skills -Learning B2B & B2C Sales. -Freshers (No Targets) JAIPUR HR MAHIMA: 7850039509 ( FOR APPOINTMENT)
Posted 4 days ago
0.0 - 5.0 years
1 - 6 Lacs
Noida, Gwalior, Faridabad
Work from Office
HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .
Posted 4 days ago
0.0 - 5.0 years
1 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .
Posted 4 days ago
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Knowledge Process Outsourcing (KPO) is a rapidly growing sector in India, offering a wide range of job opportunities for individuals with specialized knowledge and skills. KPO jobs involve processes that require higher levels of expertise and analytical skills compared to traditional BPO roles. With the increasing demand for skilled professionals in various industries, KPO jobs in India present a lucrative career option for job seekers.
The average salary range for KPO professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn anywhere between INR 8-15 lakhs per annum.
In the KPO industry, career progression typically follows a path from Associate to Senior Associate, Team Lead, Manager, and then Senior Manager. Individuals can also specialize in specific domains and move up the hierarchy as Subject Matter Experts or Consultants.
Apart from domain-specific knowledge, KPO professionals are often expected to have strong analytical skills, problem-solving abilities, attention to detail, and excellent communication skills. Proficiency in data analysis tools, research methodologies, and industry-specific software is also beneficial.
As you explore opportunities in the dynamic field of KPO jobs in India, remember to showcase your expertise, skills, and passion for continuous learning. Prepare thoroughly for interviews, stay updated with industry trends, and apply with confidence to secure a rewarding career in the KPO sector. Best of luck!
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