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Rudr Consultancy Services
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Customer Support Executive (Female)

Customer Support Executive (Female)

Rudr Consultancy Services

4 - 8 years

1 - 4 Lacs

udaipur

Posted:20 hours ago| Platform:

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Skills Required

query handling customer complaints customer service customer support cse non voice process operations management international bpo customer relationship mis reporting customer care voice process telecalling customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Support Executive (Female)

Job Name:

Customer Support Executive (Female)

Job Role:

CSE
IndustryE-Commerce
Job LocationUdaipur (Rajasthan)
ExperienceFresher- 4year
SalaryBest in the Industry
EducationAny Graduate
Job Summary:
Customer SupportExecutive having Good Communication skills.Handle queries and complaints of the Customer. having good working hands-on computer work. Transaction handling Services, Problem Solving Efficiency.Ability to write/type messages to ensure a professional tone. About The Role :
A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof. Maintaining records of transactions and interactions. Appropriate and timely follow-ups wherever required. Escalate unresolved queries to respective departments for accurate redressal. Excellent communication skills.Good listening and problem-solving skills.Ability to take and handle stress and pressure.Good interpersonal skills. Exhibiting patience in order to appease the most difficult clients. Following through on inquiries to ensure completion and satisfaction. Managing the performance of others seriously but tactfully. Negotiating acceptable terms for both the company and the customer. Solving problems creatively when easy solutions arent available.

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Customer Support Executive (Female)