416 Query Handling Jobs

As a Telesales Executive at our company, your role will involve building and maintaining strong, long-term relationships with clients. You will be expected to have good knowledge of Ms Excel and all financial products such as Fixed Deposit, Mutual Funds, Bonds, Insurance, etc. Your responsibilities will include expanding the customer base through up-selling and cross-selling products, responding to customer queries through various channels, attending inbound and outbound calls, and coordinating with sales, underwriting, and claims departments to resolve issues. Additionally, you will be required to resolve customer complaints efficiently, keep customers updated on the latest products to incr...

As a Senior Executive - Technology (Regulatory Compliance) at MCX, you will play a crucial role in ensuring compliance with various directives of SEBI in the technology domain. Your responsibilities will include: - Periodic review of Technology Compliances with various directives of SEBI given by way of Act, Rules, Regulations, Circulars - Assessment of compliance implications of circulars and plan for implementing technology compliances - Define process/procedures for new compliance and coordinate with senior staff for obtaining approvals - Co-ordinate with other exchanges and regulator on the new compliance - Draft the standard operating procedure for Member compliance and issue the circul...

As a Reach Lite Analyst at Omnicom Global Solutions, Hyderabad, Gurgaon, Bangalore, you will play a crucial role in supporting key processes within Reach Lite and Microsoft Dynamics 365. Your responsibilities will include: - Updating AX panels in Reach Lite - Resolving employee onboarding and offboarding issues via Project Triangle - Managing ServiceNow tickets for access roles - Ensuring accurate quarterly user access reviews To excel in this role, you should be detail-oriented, collaborative, and adept at working closely with cross-functional teams to efficiently resolve access and support issues. Your resourcefulness, organizational skills, and dedication to achieving goals will be key in...

Looking for Customer Support? Reach Us - Lakshana HR- 7845012972 Renewals involve client interactions and solving customer queries. Reminding customers about their Insurance policy renewal payments by outbound calls. Age: 20 - 30

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in Noida? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- Chat Support Executive 6 days working Rotational Shifts One side cab LOCATION- Noida Desired Candidate Profile UG/Fresher/Experience all are eligible. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. ROLES AND RESPONSIBILITIES- Ensuring customer satisfaction by listening to them and solving their problems. Solve ...

Customer Support Executive (Domestic/ International) Process: Voice Rotetional shift Industry: BPO / Call Center Qualification: 12 paas out with marksheet HR connect Suchitra 8617602997

Customer Support Executive I Process: Voice (Day shift 8to 8)5day Working Industry: BPO / Call Center Fresher eligible Qualification: Graduation is mandatory HR connect 8617602997

Responsibilities: * Manage customer queries via phone, email & chat * Provide technical expertise on Creo software * Resolve complex design issues using Creo tools * Collaborate with R&D team on product development projects Health insurance Annual bonus Sales incentives

Receptionist Roles Serve as the first point of contact for visitors, clients, and customers. Manage front desk operations and ensure a welcoming reception area. Handle incoming calls, emails, and correspondence promptly and professionally. Schedule and manage appointments, meetings, and conference room bookings. Direct visitors to the appropriate departments or personnel. Maintain visitor logs, security passes, and front-desk records. Support administrative and clerical tasks for various departments. Receive, sort, and distribute mail, deliveries, and courier packages. Maintain office supplies inventory and order replenishments when necessary. Uphold company confidentiality and security prot...

Responsibilities: Manage customer queries via phone, email & chat Resolve issues promptly with empathy & accuracy Negotiation Skills Collaborate with teams on product improvements Sales incentives Performance bonus Retention bonus Referral bonus Mobile bill reimbursements Career break/sabbatical Job/soft skill training Flexi working Accessible workspace Prevention of sexual harrassment policy

As the world's leading premium drinks company with over 200 brands sold in nearly 180 countries, we are excited to have you join our team to help build brands consumers love. Our Supply Chain and Manufacturing team, consisting of over 30,000 people spread across 100 sites in over 30 countries, is dedicated to sourcing, producing, and delivering our much-loved brands to delight customers globally. We are committed to realizing our Society 2030: Spirit of Progress goals and protecting the environment while supporting our farmers and suppliers. In this role, you will need to adapt readily to change, multitask, and work in a team while communicating effectively and building strong relationships ...

Job Description : Job Title - Process Analyst- Supplier Experience- Accounts Payable About us - With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. About the Function- Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's ...

1) Advising HNI/Ultra HNI clients on currency & commodity products. 2) Individually handling clients with the book size of 25 lacs & above. 3) Creation of revenue & Activation of clients through effective Advisory. 4) Coordinating with clients for their daily trades in Commodity & Currency. 5) Help customers to Execute trade online and place orders on behalf of customers. 6) Advising clients with requisite information regarding the market condition. 7) Activating inactive clients through regular follow up. 8) Regularly following-up with clients and handling their queries. 9) Achieving the Business target assigned in Terms of, generating revenue, acquiring clients, Candidate Profile 1) 5 - Ye...

Domestic Process Banking Location- Kochi, Kalamassery Eligibility criteria Graduation is mandatory with all the semester marksheet and provisional certificate 6 days work and 1 rotational week off Please call @93878 61695 / 8721989280 Required Candidate profile *Languages required* English with fluent speaking in any of the regional language (Tamil, Telugu, Kannada or Hindi) Perks and benefits *Salary package* 250000 per annum

SBI Renewals Process | Voice Process Need versant 4 ( Good communication) 1 year of any Sales Exp Shift time- 9:30 to 6:30 Rotational week off SALARY : 20k take home and 22k ctc Pick Up And Drop Facility From Bhiwandi And Also From Thane Station Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Unlimited Incentives | Career Growth Opportunity

Roles and Responsibilities Manage client accounts, ensuring timely and accurate processing of invoices, payments, and queries. Provide exceptional customer service through effective query handling and resolution. Utilize strong communication skills to build relationships with clients and internal stakeholders. Handle multiple tasks simultaneously while maintaining attention to detail and meeting deadlines. Collaborate with team members to achieve shared goals and objectives. Desired Candidate Profile 2-4 years of experience in account management or related field (accountancy, accounts payable). B.Com degree from a recognized university (any specialization). Proficiency in AP Helpdesk, Query ...

Urgent Openings - International Customer Support Executive Eligibility Criteria. Freshers Experience : Min 1 Year+ experience into International Customer Support Voice Process. Location: Hyderabad Please find below the JD: International Voice Process Qualification : Any Graduate/post Graduate Mode- Full time hire Mode of work:Work from office . Location- Hi tech city Experience- 0 to 5 Yrs into customer service representative(Customer support experience) 5 Days working and 2 week offs Rotational night shifts Budget: Freshers - 3 lpa Experience -Max upto 6.0 LPA ( Depending upon last drawn) Roles and Responsibilities : * Handle inbound and outbound voice calls from international customers in ...

Hey there Want to help us build an EPIC EdTech company? We are looking for an extraordinary Technical Lead who is passionate about transforming how children engage with technology and acquire future-ready skills. At BrightChamps, one of the fastest-growing EdTech companies globally, our mission is to equip every child with the essential skills for the 21st century. We are committed to unlocking the hidden potential within every student, and our rapid expansion into multiple countries is a testament to our impact. We are seeking a Student Experience Manager who will lead the customer care team to deliver exceptional support and ensure a seamless student experience. The role involves managing ...

We are seeking a diligent and detail-oriented TDS Dunning Specialist to join our client's team through Acme Services . This role is crucial for ensuring accurate TDS reconciliation, effectively managing dunning-related queries from various stakeholders, and coordinating seamlessly with cross-functional teams. The ideal candidate will possess strong analytical skills and a commitment to maintaining precise financial records. Key Responsibilities TDS Reconciliation : Accurately reconcile TDS as per books and 26AS , identifying and resolving any discrepancies to ensure compliance. Query Handling (Dunning) : Expertly handle queries of various stakeholders , including clients and internal client ...

Role & responsibilities Key Responsibilities: • Provide support to employees by responding to employee queries via a case management tool, in line with established SLAs. • Ensure maximum employee satisfaction by ensuring interactions with employees are precise and timely in response to their inquiries. • Acts as the first point of contact for all queries and requests from other HR partners. • Administration and management of employee related documentation, including verification of employment and new hire documentation. • Escalates issues as required to appropriate teams for resolution and maintain ownership of issues through to resolution. • Manages workload to defined Operational Level Agr...

Initiate calls to customers with overdue accounts to discuss and collect payments. Address customer inquiries resolve billing issues and handle complaints Job Location - Chennai, Thousand lights Required Candidate profile Qualification - Degree ( Arts Group Only) ( 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable Perks and benefits PF and ESI Incentive

organizational, Job Title: Executive - Academic Coordinator Department: Operations Reports To: ACM Job Type: Full-time Languages: Tamil, English (Mandatory) Additional Details: Work Timings - 12 PM - 9 PM, 5.5 days/week (Rotational & Sun - half a day) Work Location - WFH/ Hybrid - 3 or 4 times monthly, have to come to the office based on business needs Compensation - In probation 3 LPA Languages: Tamil and English Who is a good fit? An experienced co-ordinator who has a good understanding of the education system in India, primarily the Tamil Nadu market, wherein he/she can communicate with the parents and the team in a time-bound and effective manner. The person should be able to understand ...

Job Role: Attending calls and addressing customers issues. Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand. Making sure the customer database is correctly segmented for targeted marketing activities. Collaborating with other departments ensure the CRM strategy works well for every aspect of the business. Required skills: Excellent communication skills as you must speak with clients, employees, and customers. Excellent proficiency in all applications of Microsoft. Benefits: Health Insurance, Accident Insurance & Bonus. Salary: 18,000 to 25000 Language: English(mandatory), Kanna...

JD Account Management- Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly reports on ...

Responsibilities: * Handle queries via email & phone * Maintain accurate records using Tally & GST software * Prepare quotations with taxes included * Input data into computer system * Process back office tasks efficiently