270 Query Handling Jobs

To provide efficient and professional back-end support services to customers, dealers, and business partners by handling inbound and outbound calls, ensuring timely resolution of queries, and enhancing overall customer satisfaction. Required Candidate profile • Candidate having 1–2years of experience in customer service / call center operations • Knowledge of MS Excel, Word, Email, and ERP/CRM systems • Able to communicate in English/Hindi/Gujarati

Position Purpose: To ensure seamless and efficient branch operations by supporting business partners, implementing processes, maintaining compliance, and enhancing client satisfaction through proactive operational management. Key Responsibilities: Direct Responsibilities: Provide end-to-end operational support to business partners, including software installation, training, and guidance on processes, risk, and compliance. Implement new processes and products through on-site visits and continuous training sessions. Prepare and maintain Daily, Weekly, and Monthly MIS reports for management review. Resolve business partner queries related to trading, mutual funds, IPO, DP, account opening, settlements, and compliance. Conduct regular audits of local partners to ensure adherence to processes and identify discrepancies. Escalate potential risks or non-compliant activities to protect the companys interests. Contributing Responsibilities: Support business growth by ensuring smooth day-to-day operations and client servicing. Train sub-brokers and employees to enhance operational efficiency and knowledge. Collaborate with internal teams to improve service standards and operational workflows. Key Requirements: Graduate in any discipline. 5-6 years of experience in operations, preferably in brokerage/banking/financial services. Basic knowledge of MS Office (Excel, Word, PowerPoint). Strong understanding of operational processes, compliance, and risk management. Certifications such as NISM 6 (Operational/Compliance modules) will be an advantage. How to Apply: Interested candidates can apply through Naukri, email your resume to ashish.bhosale@branch.sharekhan.com

Role Overview The Agency Coordinator will be responsible for managing agency operations, ensuring smooth onboarding and exit processes, maintaining compliance, coordinating activities, and handling day-to-day reporting and team requirements. The role demands excellent organizational skills, coordination ability, and attention to detail. Key Responsibilities Associate Partner (AP) Management Prepare and manage AP Agreements. Handle AP Onboarding formalities. Manage AP Exit processes. Employee Engagement Maintain birthday and work anniversary records of all employees. Organize celebrations and acknowledgments. Data & Reporting Track and maintain agency team data (daily/weekly/monthly). Prepare regular reports for management. Ensure timely follow-ups with agency team members. Operations & Coordination Handle queries from Associate Partners (APs). Manage B2B, MPS, and trophy requirements. Coordinate with different teams for seamless execution. Event & Activity Management Organize team lunches, meetings, and activities. Develop and execute monthly activity plans. Documentation & Compliance Ensure proper documentation and record-keeping. Maintain reports such as daily MIS, RS for RLP, etc. Complete all tasks as per management guidelines and checklists. Requirements Graduate in any discipline (preferably Business Administration/HR/Operations). 13 years of experience in operations, coordination, or process management. Strong communication and interpersonal skills. Role & responsibilities Preferred candidate profile

Job description Role & responsibilities: : - Interface with Customers via Inbound/Outbound calls for the purpose of Selling the products like Credit card/Insurance/Travel packages*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.*Clarify Customer requirements; probe for and confirm understanding of requirements. Candidate Profile- *Undergrad and Freshers can apply too.*Excellent verbal and written communication skills.*Day Shift (6 days working) Requirements: Previous experience in BPO sales or customer service is highly desirable. Excellent communication skills, both verbal and written. Strong persuasive and negotiation abilities. Ability to work in a fast-paced and target-driven environment. Good Sales and convincing skills Proficiency in using CRM software and other sales tools. High school diploma or equivalent; a bachelor's degree is a plus. Benefits: Competitive salary package with attractive incentives and bonuses. Comprehensive training and ongoing professional development. Opportunities for career growth and advancement within the company. ESIC Paid vacation and sick leave. Fun and engaging work environment with regular team-building activities. How to Apply:Virtual Interviews Available call or whatsapp on- 8851734054 (HR Anamika)

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in Noida? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- Customer Support Executive Salary - 20kctc to 30kctc days working Rotational Shifts LOCATION- Noida Roles and Responsibilities * Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat. * Process customer orders, answer questions about products/services, and address concerns in a timely manner. * Maintain accurate records of customer interactions using CRM software. * Escalate complex issues to senior team members or supervisors as needed. Desired Candidate Profile * Excellent communication skills with the ability to articulate thoughts clearly over the phone/video conferencing. * Proficiency in handling multiple tasks simultaneously while maintaining attention to detail. * 0-4 years of experience in sales/customer support role. INTERVIEW MODE- WALK-IN INTERVIEW For more details contact on this Number between 10am to 7pm: Regards, Monika Singh (7266822602) (HR Executive) ShiningStarsITPL #jobs#freejobs#customerservice#sales#insidesales#Noida#delhi#telesales#BPO

Serve as the first point of contact for residents and guests; handle daily queries and complaints efficiently. - Manage WhatsApp, phone, and email communication. - Oversee event planning, clubhouse bookings, and vendor coordination. - Maintain resident databases and generate financial reports through POS. - Promote community engagement during national festivals and events

Job Description Analytical and Self Starter Proficient in Unix /EnvironmentManagement BAU maintenance / housekeeping and keep the uptime for lowerenvironments CI/CD knowledge and who can contribute Effective Communication Exposure to Java based Systems is welcome BAU Query handling / help in Change request process and general activities Mandatory Skills: Unix - Implementation and Maintenance . Experience: 5-8 Years .

Role Overview: As an HCM Business Advisory Analyst at Deutsche Bank in Bangalore, India, you will be a key enabler of effective HR strategy delivery by providing expert knowledge and support on HR policies, programs, processes, and people strategy. You will work with stakeholders to implement people agenda initiatives, provide guidance on HR policies and processes, and support bank-wide human capital management goals. Additionally, you will be responsible for delivering the HR people strategy in alignment with the overall business strategy and partnering with business heads to ensure sound people decisions. Key Responsibilities: - Handle queries from employees, former employees, HR Advisor, and Internal HR solutions team on HR products via email and telephone for employees across APAC locations/UKUS. - Possess good knowledge of Applications like Workday, Service Now, and Oracle PeopleSoft. - Provide resolution to all first-level queries meeting 100% quality and following established standards on SLA & accuracy standards. - Work in shifts (APAC US & UK) and be available for 8 hours, logged in to the Genesys Phone lines. - Display good email and telephone etiquettes, client management skills, and a strong focus on process orientation. - Demonstrate sensitivity to accuracy, timeliness, and completeness of transactions/queries, with the ability to sustain accuracy over repetitive tasks. - Utilize strong follow-through, ownership over issue closure, and accountability-based work ethic. - Possess typing skills, good Excel skills for reporting and data analysis, and familiarity with Oracle PeopleSoft, Service Now, and Workday. - Exhibit excellent communication skills to converse with clients globally and take ownership of process improvement initiatives. Qualifications Required: - Experience in query handling transaction processing, preferably in a shared services environment. - Willingness to work in shifts across APAC US & UK regions. - Customer and service orientation with a strong focus on accuracy, timeliness, and completeness. - Ability to follow process specifications, sustain accuracy over repetitive tasks, and demonstrate sensitivity to SLA driven approach. - Strong communication skills, both verbal and written, to interact with clients globally. - Good email and telephone etiquettes, client management and influencing skills, and a process-oriented mindset. - Familiarity with Oracle PeopleSoft, Service Now, and Workday applications. - Strong follow-through, ownership over issue closure, and accountability-based work ethic. Note: The job description does not contain any additional details about the company.,

Role Overview: We are looking for a dedicated and customer-focused Customer Care Executive to manage customer interactions, resolve queries, and ensure a smooth service experience. The ideal candidate will be empathetic, proactive, and able to handle customer communications effectively. Key Responsibilities: Handle inbound and outbound calls, What Sapp messages, and emails from customers. Address customer queries, complaints, and requests promptly and professionally. Maintain accurate customer records and update the database as required. Coordinate with delivery and operations teams to ensure timely service. Follow up with customers for feedback and service satisfaction. Escalate unresolved issues to the concerned department for quick resolution. Support customer retention and build positive relationships. Requirements: Prior experience in customer service or call center operations preferred (FMCG / dairy industry experience is an advantage). Excellent communication skills in Tamil and Basic English. Strong interpersonal and problem-solving abilities. Ability to work with customer support tools and MS Office. What We Offer: Competitive salary with incentives based on performance. Opportunity to grow with a fast-expanding brand. Supportive work environment and training.

Profile: Customer Support Executive Location: Noida Voice process/Rotational Shifts 6 Days Working Any 1 Day off. Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Qualification Graduate/Undergraduate can only apply. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi. Salary: - As per Standard JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries. Be the first point of Contact for all the customer escalations. Supporting end customers directly via various communication channels including calls and emails Understand the customer's query and give the best resolution to the customer. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests and incidents. Progress issues and provide relevant information for troubleshooting or for clarification. Identify opportunities for process improvement and contribute to departmental initiatives. Responsible for improving and documenting the technical processes around application support. Flexible for emergency support as required.

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly * Maintain high NPS score * Collaborate with teams for process improvements * Update orders accurately * Ensure website orders are processed on time

Role Overview: As an Intercom Implementation Expert at TransFunnel, you will be responsible for owning end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. Your role will involve designing and deploying advanced Intercom workflows for support automation, CSAT collection, and deflection strategies. Additionally, you will integrate Intercom with CRMs, telephony platforms, and other customer data platforms to optimize support chains and customer journey automation. Key Responsibilities: - Own end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. - Design and deploy advanced Intercom workflows for support automation, CSAT collection, and deflection strategies. - Integrate Intercom with CRMs, telephony platforms, and other customer data platforms. - Build and optimize Fin AI bots for intelligent query handling, lead routing, and customer behavior prediction. - Configure Custom Bots, Resolution Bots, and Inbox Workflows using Operator and Fin rules. - Set up and manage Intercom dashboards, reporting, and performance insights for Support KPIs. - Troubleshoot integration issues and ensure data integrity between platforms. - Create personalized onboarding flows, NPS surveys, and product usage campaigns. - Optimize support chains and customer journey automation. Qualifications Required: - 1 to 3 years of work experience in Intercom implementation. - Experience in integrating Intercom with CRMs, telephony platforms, and other customer data platforms. - Proficiency in building and optimizing Fin AI bots. - Strong troubleshooting skills and the ability to ensure data integrity between platforms. - Excellent communication skills and the ability to work collaboratively in a team environment. Additional Company Details: At TransFunnel, you will have the opportunity to directly influence the company's growth and shape the digital strategies of leading global enterprises. You will work alongside seasoned experts, continuously learn, and expand your skill set in a fast-paced, innovative environment. The company values proactivity, new ideas, and delivering exceptional client results. Additionally, you will engage with clients and projects across diverse international markets, contributing to a culture of excellence and collaboration. If you are a strategic marketing leader with a passion for driving growth and innovative ideas, TransFunnel invites you to join their team and be part of a company that is defining the future of MarTech consulting. To learn more about TransFunnel and their innovative solutions, you can visit their website or reach out to them at hr@transfunnel.com for further details.,

As a Sales Consultant, your primary role is to achieve profitable sales by effectively pitching products and maximizing conversions from leads. You will be responsible for communicating with customers regarding complaints and updating the CR Department accordingly. It is essential to follow internal ERP processes for generating and closing sale orders and promote and sell allied services such as insurance, accessories, and finance. Adherence to SOPs & sales processes from booking to delivery of vehicles is crucial in this role. Your key responsibilities include: - Handling and nurturing leads to maximize conversions - Communicating with customers regarding complaints and updating the CR Department - Following internal ERP processes for generating and closing sale orders - Promoting and selling allied services such as insurance, accessories, and finance - Adhering to SOPs & sales processes from booking to delivery of vehicles - Preparing and maintaining Prospect Tracking Cards - Preparing and collecting Test Drive Forms (declaration/feedback) - Ensuring proper execution of the 7-Step Test Drive Demo - Utilizing the Welcome Kit during customer interactions - Conducting 5th-day post-sales follow-up (PSF) calls and preparing necessary reports - Attending training sessions as per nominations and requirements - Practicing mock demos regularly to improve presentation skills - Handling customer queries promptly and effectively - Providing accurate product information and ensuring complete deal transparency No additional details about the company were mentioned in the job description.,

As a customer service representative, your key responsibilities will include: - Calling and taking orders from customers - Handling queries You will be working full-time on a permanent basis at the company's physical location.,

Transport Coordinator Account Management Work Dynamics (Country, Region) What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports. Sound like you? To apply you need to have: A strong drive toward excellence Working at JLL, youll see yourself working with many of the industrys premier talents and innovators. That is why you must have a laser beam focus on excellence. To land this job, you must be a graduate of any discipline with three to five years experience in transport management in a BPO setting. You must also demonstrate an aptitude in working with a team. Furthermore, you must have a solid background in developing and monitoring improvement programs. Scheduled Weekly Hours: 48

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports. Sound like you? To apply you need to have: A strong drive toward excellence Working at JLL, youll see yourself working with many of the industrys premier talents and innovators. That is why you must have a laser beam focus on excellence. To land this job, you must be a graduate of any discipline with three to five years experience in transport management in a BPO setting. You must also demonstrate an aptitude in working with a team. Furthermore, you must have a solid background in developing and monitoring improvement programs. Scheduled Weekly Hours: 48

Job Description: Position : Customer Support Executive Salary Range : 3 LPA Experience : 6months 2years Key Responsibilities Greet and assist customers in-store, over the phone, and via digital platforms. Handle customer inquiries related to Website Orders, Refund queries, Stock availability and promotions. Manage sales transactions, billing, and returns/exchanges efficiently and accurately. Provide styling suggestions and guide customers in selecting suitable apparel. Address and resolve customer complaints in a professional and timely manner. Maintain customer records, feedback, and service logs for continuous improvement. Coordinate with inventory, sales, and warehouse teams for order fulfillment. Ensure store/desk area is clean, organized, and aligned with brand presentation standards. Support loyalty programs, promotions, and after-sales services. Skills & Competencies Strong communication (Hindi & English) and interpersonal skills. Customer-centric approach with problem-solving ability. Basic knowledge of retail sales and apparel products. Ability to multitask and remain calm under pressure. Familiarity with POS systems, billing, and CRM tools is an advantage. Good grooming and professional appearance to represent the brand. Qualifications Minimum: Graduate (any stream) or equivalent diploma. Prior experience (6 months 2 years) in retail, customer service, or apparel sector preferred. Work Environment Location: Corporate Head Office, Chennai Working Hours: 9am – 6pm (9 hours) Reports To: Customer Support Manager.

Role & responsibilities Major role of the position is Process Dealer Bonus & Incentives workings related to After Sales, verifying & processing various other claims & documents apart from bonus & incentives. Raising Invoices for misc. Income / services, Training charges etc. Preparation of aftersales Debit/Credit notes. Support in Dealer reconciliation. Booking of Group companies Debit / Credit notes, manual warranty claims, overdue Interest working, TDS receivables entries, consumer case settlement entries. Payment follow-up for Royalty invoices, Monthly Warranty Provision entries, perform other tasks of accounting as & when allocated. 1. Verification and accounting of Dealer Invoices of Incentive payments on Monthly/ Quarterly/Yearly/ on requirement basis. 2. Preparation of Credit/ Debit Notes / Service Invoices for Dealers & Group Cos. 3. Resolution of dealer queries / differences in payouts. 4. Preparation of Monthly Aging Report & follow-up for payment. 5. Preparation of advice / invoices on Dealers for After Sales Incentive scheme 2. Preparation of various Invoices a. IT Service b. Renting of immovable property c. Over ridding commission/ Royalty d. Special Tools e. Training Fees f. Engine / Car/ Other Group Company settlements g. Commercial invoice for Export ( Custom purpose ) h. Other Taxable 3. Monthly calculation of overdue interest on Spare Parts outstanding on bank guarantee utilization. Accounting and follow-up for TDS certificate from Dealers/ Customer 4. MIS 1. Over ridding commission/ Royalty received 2. Misc. and Other Income details 5. Coordination, support, and provide required details to Internal Auditor, Group company auditor, System auditor and Statutory Auditor Other activities 1. Verification and accounting of Legal customer complaint cases settlement 2. Verification of CICD Documents / other claim documents, Accounting and MIS for the same 3. Warranty cost provision entry 4. Checking of Export invoices 5. Month end / year end accounting (receivables) related activities 6. Accounting & other activities basis management requirement NOTE- It's an off-role position

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us? Competitive salary with attractive incentives. Fast-paced and energetic work environment. Opportunities for career growth and skill development. Work with India's leading insurance aggregator. Regards, Priya Singh Hiring Team Policy bazaar 9971166934 priyasingh@policybazaar.com

External Job Description Responsible for research and authoring of scientific response documents under the direction of the Global Medical Information (GMI) team in support of global and local medical information activities. Responsible for the execution of activities as required in alignment with GMI colleagues. Achieved through a combination of product knowledge, along with editing, writing, and document management proficiency. Essential Job duties and responsibilities: 1) Conducts literature searches and reviews, and extracts/summarizes complex data from the scientific literature. 2) Generates evidence-based, accurate, current, and fair-balanced summaries of data for the creation/maintenance of scientific response documents for products in designated therapeutic area(s). 3) Adapts global scientific response documents for assigned countries. 4) Develops responses to escalated inquiries for assigned countries. 5) Develops contributions to US NDA Annual Reports. 6) Contributes to US compendia reviews. 7) Contributes to peer reviews. 8) Demonstrates resolve and urgency to accomplish tasks without direct authority or control. Participate in cross-functional project teams as needed. Ensure that assigned projects are completed on schedule. 9) Develops and maintains Therapeutic Area expertise. 10) Reviews the content created by peer writers. 11) Collaborates effectively with Global Medical Information teams to execute content plans • People: 1) Maintain effective relationships with the end stakeholders (Medical scientific community) within the allocated Global business unit and product with an end objective to develop medical information content as per requirement. 2) Interact effectively with stakeholders in medical and pharmacovigilance departments. 3) Constantly assist other medical information writers in developing knowledge and sharing expertise. • Performance: Provide deliverables (scientific response documents, US NDA Annual Reports, US compendia reviews) as per agreed timelines and quality • Process: 1) Act as an expert in the field of medical information writing and maintain on the regulatory requirement for countries supported. 2) Assist the assigned medical information team in conducting a comprehensive medical writing needs analysis. 3) Implement relevant elements of content plans and associated activities for the year identified for the assigned countries. 4) Work with selected vendors within the region to deliver the required deliverables as per the defined process. 5) Design an overall plan of action basis end-customers feedback & improve course content and delivery. • Stakeholders: 1) Work closely with medical teams in regions/areas to identify medical writing needs and assist in developing assigned deliverables. 2) Liaise with the Medical department to prepare relevant & customized deliverables.

Position: Customer Support Associate (Night Shift) Company: Dharani Info Technologies Experience: 1 5 Years Location: Guntur About Us: Dharani Info Technologies is committed to delivering high-quality solutions and excellent customer service. We are looking for a Customer Support Associate who can efficiently handle client queries, provide timely resolutions, and ensure customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats in a professional manner. Resolve customer queries, complaints, and issues within defined timelines. Provide accurate information about products/services and guide customers effectively. Document and maintain records of customer interactions and feedback. Escalate unresolved issues to the appropriate internal teams for prompt action. Follow up with customers to ensure resolution and satisfaction. Achieve individual and team performance targets related to response time, resolution rate, and quality. Required Skills & Qualifications: Bachelors degree in any discipline (preferred). 15 years of proven experience in customer support or a similar role. Strong verbal and written communication skills. Customer-focused with good problem-solving abilities. Proficiency in MS Office and basic knowledge of CRM tools. Ability to work in rotational shifts, if required.

Hiring for International/Domestic Customer Service Location: Gurugram, Haryana Contact person- HR Anushika - Whatsapp your resume to 9560061485 CTC: 3 - 4.2 LPA + Incentives Education: Graduation required Job Summary: We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships. Required Skills: Excellent communication skills in English (verbal & written). Strong negotiation and objection-handling skills. Why Join Us? Competitive salary with high incentives. Work with global clients in a dynamic environment. Fast-track career growth and learning opportunities. Supportive and performance-driven culture. About Policybazaar Policybazaar is India's leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information.With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices.As an innovative, fast-growing company, we are committed to providing growth opportunities , dynamic work culture , and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector! Interested candidates can share their resume to anushikasrivastava@policybazaar.com or whatsapp to 9560061485 Regards, HR Anushika Policy Bazaar

Role Overview: Support procurement activities including query handling, purchase order processing, portal management, and reporting for Motherson Group & subsidiaries. Key Responsibilities: Handle purchase order queries and update order status Process and review purchase orders in SAP & portals Manage procurement portal content (KPIs, policies, objectives) Prepare reports, dashboards, and training material Ensure SLA adherence and process accuracy Support SOX compliance documentation Skills & Qualifications: Good understanding of supply chain and procurement processes Experience with SAP is a must Strong MS Office & communication skills Flexible, team player with problem-solving ability

Visit potential and existing clients for sales and relationship management Understand client requirements and suggest suitable products/services Generate and follow up on leads to meet sales targets Handle client queries and resolve issues promptly.