18084 Customer Relationship Jobs

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1.0 - 5.0 years

2 - 4 Lacs

hyderabad

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Virtual Relationship Manager (VRM) For Kotak Bank Good Mathematical Calculation | BPO calling experience polished candidate Salary: upto 4,50,000 CTC + upto 35k incentives monthly Shift: 9.30am – 6.30pm Tamil, Malayalam, Kannada, Bengali, Hindi Required Candidate profile Graduate | Age: 18 to 32 years Male/Female Banking sales experienced can apply | No fresher Note: No working gaps more than 6 month Contact More details (Call /WhatsApp) HR Mayuresh - 7030021322 Perks and benefits High Salary Package with Unlimited Incentives !

Posted 13 hours ago

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5.0 - 10.0 years

3 - 6 Lacs

coimbatore

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CNC machine shop and communication ,customer relationship, Vendor development, Product Engg /Marketing/Sales

Posted 13 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process - LTFS - Inbound Process/Customer Service -Freshers required -Inbound Voice Process V3 Comms -Rotational week off -Salary - 15,000 in hand -Regional: 16,500 in hand -ROI - HR and Ops only Required Candidate profile Need HSC Pass candidates Immediate Joining ( Fresher) To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person : HR Chaitali - 7030024159 Perks and benefits Competitive salary range

Posted 14 hours ago

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0.0 - 2.0 years

1 - 4 Lacs

bengaluru

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You’ll guide clients through the tailoring journey, capturing "wow" content with photographers and filming testimonials. You'll manage payments with elegance and create "delight" moments, blending high-end service with a closer’s mindset.

Posted 15 hours ago

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2.0 - 7.0 years

0 - 1 Lacs

gurugram

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Roles & Responsibilities: Modelling ramp walk display of Products Show casing of Product Welcome and attend to clients & guests at the office Maintain a positive and professional attitude while handling client/Guest interactions Offer refreshments, maintain hospitality etiquette during site visits or office visits Assist in organizing site visits and small office events Provide a premium client experience reflecting the company's brand image Ensure cleanliness and order of the reception and waiting area Monitor pantry supplies and ensure refreshments are available for the staff and guests. Keep track of stationery usage and ensure required items are available at the front desk and in common ...

Posted 16 hours ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad/secunderabad

Hybrid

10th, 12th Pass candidates can apply English, Hindi & Telugu Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBA Candidate PG (May consider if you have BPO work experience)

Posted 16 hours ago

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10.0 - 15.0 years

13 - 16 Lacs

mumbai

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Senior Manager CRM: JD Position : Senior Manager CRM -Key Accounts ROLES & RESPONSIBILITIES To align Customer Relationship activities to drive long term growth Sustainability at Scale. To lead a team managing Key B2B customers through strategic Service process and manage the entire lifecycle of the account To lead and manage a team of CRM and CRE at Regions and to create and maintain Profitable business with high Customer satisfaction levels. Onboarding and nurturing of new clients setup for success Responsible to drive revenue metrics with continuous customer engagements Monitor account performance and utilization for key metrics and work towards Resolution. Monitor clients usage throughout...

Posted 16 hours ago

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3.0 - 6.0 years

3 - 7 Lacs

chennai

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SUMMARY Summary: The Sales Associate Field Sales plays a critical role in driving revenue growth and expanding Linde’s market presence within the assigned territory. Reporting through 2COMS Consultancy Pvt Ltd, this long-term contractual position focuses on building and maintaining strong customer relationships while actively acquiring new business. The role demands consistent on-ground engagement, strategic account management, and a deep understanding of industrial and specialty gas solutions. Success in this position directly contributes to achieving business objectives, enhancing customer satisfaction, and maintaining compliance with safety and operational standards across all customer in...

Posted 17 hours ago

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5.0 - 8.0 years

15 - 18 Lacs

hyderabad

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Job Purpose The Business Relationships Manager is accountable for building and developing high impact relationships with universities and learning providers leading to strong recruitment, progression, retention and education outcomes in line with ACCAs growth and brand objectives. The role may work alone or as part of a team of Business Relationship Managers focusing on the development and delivery of business plans for education partnerships within a portfolio, cluster or market. Key Responsibilities Strategy and Planning Contributes to the development of engagement plans for education partnerships in order to deliver agreed KPIs and outcomes Identifies and progresses opportunities to grow ...

Posted 17 hours ago

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8.0 - 13.0 years

18 - 25 Lacs

thane, navi mumbai, mumbai (all areas)

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Key Responsibilities Overall branch P&L ownership and revenue growth Drive CASA, FD, Loans, Credit Cards, Insurance & Investment products Manage branch operations, audits, and regulatory compliance Lead, train, and motivate branch sales & operations teams Ensure high customer satisfaction and service quality Acquire new customers and deepen existing relationships Monitor KPIs, targets, and productivity of team members Handle escalations, risk management & compliance issues Desired Candidate Profile Graduate/Post Graduate (MBA preferred) 815 years of experience in Retail/Branch Banking Minimum 2–3 years experience as Branch Head / Branch Manager Strong leadership, sales & people management sk...

Posted 17 hours ago

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7.0 - 12.0 years

6 - 14 Lacs

pune, chennai, bengaluru

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Job Title: Key Account Manager/ Client Relationship Manager Location: Chennai, Bangalore, Pune, Mumbai About Teceze Teceze is a global IT services provider specializing in Digital Workplace, Cloud, Cybersecurity, and IT Infrastructure services. With delivery capabilities across 16 Global Delivery Centers, 50+ warehouses, and 2000+ engineers worldwide, we support enterprises through scalable, secure, and future-ready technology solutions. Our Digital Workplace Services (DWP) practice helps clients modernize employee experiences and drive productivity across the globe. Key Responsibilities: Client Relationship Management: Serve as the main point of contact for assigned clients, ensuring seamle...

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0.0 - 2.0 years

2 - 3 Lacs

bengaluru

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•Serve as first point of contact for customers •Provide clear information abt our products •Assist customers with onboarding •Troubleshoot product related issues •Maintain accurate logs of interactions using CRM tools •Resolution of support tickets Required Candidate profile •Communication skills in English , Kannada, Tamil or Hindi •Strong interpersonal and problem-solving skills •Graduate in any discipline (prefer in education, communication or tech-related fields)

Posted 17 hours ago

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0.0 - 5.0 years

2 - 5 Lacs

salem, tiruchirapalli, coimbatore

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Urgent Hiring in Leading Private Sector Banks All over Tamil Nadu! Who Can Apply : Any Graduate (UG / PG) Freshers & Experienced candidates Candidates looking for Career growth, Passionate Banking , and Job stability . Current Banking Openings: Assistant Manager Liabilities Department Branch Relationship Executive Relationship Manager (Retail) Personal Banker / Teller Senior Executive Customer Service / Support Business Development Officer (Banking) Experience Required: 0 to 5 years Number of Vacancies: 60 vacancies Job Locations Include: Chennai ,Coimbatore ,Trichy, Madurai ,Salem , Erode ,Namakkal , Tiruppur and other locations of Tamilnadu . Salary & Benefits: 20,000 - 35,000 per month (B...

Posted 17 hours ago

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0.0 - 3.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from Personal Network! Top MNC Hiring Domestic Customer Support (Voice Process) Position : Customer Support Executive (English & Hindi) Shift : Day shift only (no night shifts) Location : Bangalore Kickstart your career in a leading MNC! A reputed multinational company is hiring Customer Support Associates for its Domestic Voice Process team. If youre a fluent communicator and enjoy helping people, this is your opportunity to work in a professional environment with great growth potential. Key Responsibilities: Handle inbound and outbound calls from domestic customers Address queries, complaints, and service issues in a timely manner Provide accurate product/service information Main...

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1.0 - 4.0 years

1 - 3 Lacs

bengaluru

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Customer Relationship Management (CRM) CRM Process 1+ year BPO Voice Experience Good English (Versant Level 4) Languages: Hindi / Bengali / Marathi / Tamil /English /Gujarati Salary: Upto 24K Inhand Shift: 10am - 7pm Week Off: 1 Rotational Off Required Candidate profile Location:S.T. Bed Koramangala,Bengaluru Qualification: Any graduate To Postgraduate Apply Now ! Contect, For More Details: HR Danamma - 7030023171

Posted 17 hours ago

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0.0 - 2.0 years

2 - 3 Lacs

hyderabad

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Key Responsibilities: Manage customer interactions through PulseUp CRM and update all customer communication accurately. Handle inbound and outbound calls regarding service reminders, follow-ups, and feedback collection. Coordinate with the service team to ensure timely vehicle delivery and service updates. Address customer queries, concerns, and escalate issues to seniors when required. Maintain customer satisfaction scores (CSI) by providing a positive customer experience. Track and monitor customer appointments, service reminders, and follow-up schedules. Prepare daily/weekly reports related to customer interactions, feedback, and follow-ups. Ensure timely closure of all open customer com...

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0.0 - 3.0 years

0 - 1 Lacs

navi mumbai

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Make outbound and cold calls to generate and qualify leads, convert prospects into site visits and walk-ins, coordinate customer visits professionally, manage registration and booking documents, update CRM and Excel records and resolve basic queries. Required Candidate profile 0–3 years sales or telesales experience preferably in real estate. Minimum qualification is HSC (12th pass). Fluency in Marathi mandatory with Hindi and English. Confident street-smart, target-driven.

Posted 18 hours ago

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0.0 - 5.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

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Hiring for virtual Relationship Manager- Chennai, Bangalore & Hyderabad Banking operation, Voice process- sales, work from office Freshers and experienced both can apply salary-15k-40k+Incentives Graduation is not mandatory. Day shift job. Shift timing - 9.30am to 6.30pm. Banking holiday will be applicable. Sunday will be fixed off. 2nd and 4th Saturday will be fixed off. Pls apply for the job in Nauki.com, we will check & update you. Pls do not search for the no and do not call.

Posted 18 hours ago

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0.0 - 2.0 years

2 - 4 Lacs

udaipur

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TeleCaller Job Name: TeleCaller Job Role: Executive Industry:Automobile Job Location:Udaipur(Rajasthan) Experience:Fresher- 2yearSkills:Good Communication Salary:Best In the industry Education:Any Graduate Job Summary: An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. responsiblefor closing sales deals over the phone and maintaining good customer relationships. About The Role :: Should have Excellent Communication Skills and Convincing Power. goodin English, Hindi. Candidateshould be able to work with a Team.Good at Comp...

Posted 18 hours ago

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4.0 - 8.0 years

2 - 6 Lacs

jaipur

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Area Sales officer Job Name: Area Sales officer Job Role: Sales officer Industry:Food, FMCG, Rice Processing Job Location:Jaipur (Rajasthan) Experience:4- 8yearSkills:Sales, Business Development, Dealer Management Salary:Best in the industry Education:Graduate,Master in any Field Job Summary: Excellent Selling skills with pleasant personality, excellent communication skills with an Area Sales Manager will help in customer acquisition and they are responsible for revenue growth targets by keeping the company competitive and innovative. He will be responsible for maximizing the sales team potential, crafting sales plans, and justifying those to plans to the upper management.proactive attitude,...

Posted 18 hours ago

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0.0 - 4.0 years

2 - 6 Lacs

udaipur

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Customer Care Executive Name:Customer Care Executive Role:Executive Industry:Manufacturer Location:Udaipur (Rajasthan) Job Type:Full Time Experience:Fresher- 4yearsSkills:Customer handling, Email drafting Salary:Best in the industry Education:Any Graduate Description: Manage incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Meet personal/customer service teamsales targets and call handling quotas. Handle customer complaints, provide appropriate so...

Posted 18 hours ago

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2.0 - 5.0 years

4 - 7 Lacs

udaipur

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Customer Service Representative Name:Customer Service RepresentativeRole:Customer Service/ SupoortIndustry:Logistics, CourierLocation:Udaipur (Rajasthan)Job Type:Full TimeExperience:2- 5yearsSkills:Customer service,customer support, Follow ups,Issue Resolution,Storage & Inventory ManagementSalary:Best in the industryEducation:Any Graduate, MBA Description: Customer Service Representative is responsible for providing exceptional service and support to clients throughout their relocation process. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks,efficiently in a fast-paced environment. Client Communication: Serve as the primary point ...

Posted 18 hours ago

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0.0 - 5.0 years

2 - 7 Lacs

udaipur

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Customer Support Executive Job Name: Customer Support Executive Job Role: Customer Support Industry:BPO/ KPO/ SoftwareProcess:Non-Voice - Voice Job Location:Udaipur (Rajasthan) Experience:Fresher - 8 yearSkills:Customer Support, Client Handling Salary:Best In the industry Education:Any Graduate Job Summary: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims/developing projects/handling calls, as per the process guidelines. Handling inbound communication via various means in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. About The Role :: iden...

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2.0 - 4.0 years

4 - 6 Lacs

jaipur

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Sales Executive Name:SalesExecutive Role:Sales Executive Industry:Mines, Minerals, Chemical Location:Jaipur (Rajasthan)Job Type:Full Time Experience:2- 4yearsSkills:inside sales, B2B sales, Business Development, minerals, chemicals Salary:Best in the industry Education:Any Graduate, MBA Description: Sales and Lead Generation: Identify and qualify new sales opportunities for placement consultancy services through various channels including inbound inquiries, outbound calls, and email campaigns. Maintain and expand the client database by researching new leads and following up on potential sales opportunities. Customer Relationship Management: Develop and maintain strong relationships with exis...

Posted 18 hours ago

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3.0 - 6.0 years

5 - 8 Lacs

kolkata

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Sales Manager - Minerals Name:Sales Manager- MineralsRole:Business developmentIndustry:Minerals, ChemicalLocation:Delhi NCR, kolkata,OdishaJob Type:Full TimeExperience:3- 6yearsSkills:Sales, B2B sales, industrial sales, mineral sales, Bentonite, Clay, Business developmentSalary:Best in the industryEducation:Any Graduate, MBA Description: Proven experience in sales roles within the mineral industry or related sectors. Strong understanding of mineral products, processes, and applications. Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers. Demonstrated ability to develop and execute sales strategies to drive revenue growth. Results-orie...

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Exploring Customer Relationship Jobs in India

The customer relationship job market in India is thriving with opportunities for individuals who excel in communication, problem-solving, and building strong relationships with customers. Customer relationship roles are essential in various industries, including retail, e-commerce, banking, and telecommunications.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer numerous opportunities for customer relationship professionals.

Average Salary Range

The average salary range for customer relationship professionals in India varies based on experience and location. Entry-level positions may start at around INR 2.5-4 lakh per annum, while experienced professionals can earn upwards of INR 8-12 lakh per annum.

Career Path

In the customer relationship field, a typical career path may progress from Customer Service Executive to Team Leader, then to Customer Relationship Manager, and finally to Customer Success Manager. Advancement in this field often involves gaining experience in handling complex customer interactions, managing teams, and implementing customer retention strategies.

Related Skills

In addition to strong communication and interpersonal skills, customer relationship professionals may benefit from having skills such as:

  • Problem-solving abilities
  • Empathy and patience
  • Conflict resolution skills
  • Data analysis skills
  • Knowledge of CRM software

Interview Questions

  • What do you understand by customer relationship management? (basic)
  • How do you handle difficult customers or situations? (medium)
  • Can you give an example of a time when you successfully resolved a customer complaint? (medium)
  • How do you prioritize tasks when dealing with multiple customer inquiries? (basic)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you stay updated on industry trends to better serve customers? (medium)
  • Can you explain the importance of building long-term relationships with customers? (basic)
  • How do you measure the success of your customer relationship efforts? (medium)
  • What CRM tools have you used in the past, and how have they helped you in your role? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you went above and beyond to help a customer. (medium)
  • How do you handle a situation where a customer is dissatisfied with your company's product or service? (medium)
  • What is your approach to upselling or cross-selling to customers? (medium)
  • How do you ensure consistency in customer interactions across different channels? (advanced)
  • Can you give an example of a successful customer retention strategy you implemented in your previous role? (advanced)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • How do you handle a situation where a customer is asking for something beyond company policy? (medium)
  • What do you think are the key metrics to track in customer relationship management? (advanced)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Describe a time when you had to work with a cross-functional team to resolve a customer issue. (medium)
  • How do you ensure that you are providing personalized service to each customer? (medium)
  • What role do you think technology plays in enhancing customer relationships? (basic)
  • How do you stay motivated when dealing with challenging customers or situations? (basic)
  • Can you share a situation where you had to de-escalate a tense customer interaction? (medium)

Closing Remark

As you explore opportunities in the customer relationship field in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly and apply confidently to secure a rewarding career in customer relationship management. Good luck!

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