15154 Customer Relationship Jobs

Serve as the primary point of contact for our key customers, ensuring a strong understanding of their needs and expectations. Regularly conduct client meetings to review performance, introduce new products, and identify business opportunities. Develop and execute a strategic sales plan to achieve revenue and profitability goals. Prepare regular forecasts, account plans, and business reviews to track progress against objectives. Collaborate with internal teams (R&D, design, and production) to develop customized solutions that meet client requirements. Monitor development progress collaboratively with NPD-PM from Award through Launch Delivery. Assist building RFQs /Costing/Price Adjustments /D...

Serve as a technical advisor to customers, offering best practices on cyber resiliency, cloud computing and storage, disaster recovery planning and tesing, and product lifecycle management including upgrades and patching Act as a product expert providing guidance on Cohesity s cloud data security and management platform, including troubleshooting and configuration of cloud- integrated features Ensure the effective positioning and delivery of the Customer Success Services (CSS) technical services portfolio Provide proactive guidance on new releases, product compatibility, technical updates, and configuration best practices Participate in customer calls and provide insights on product features...

Work closely with clients to understand their business objectives and customer interaction needs. Train AI chatbots using client-specific data, ensuring the models align with their desired outcomes. Conduct scenario-based testing of AI chatbots to ensure they handle various customer interactions effectively. Identify and report any inconsistencies or areas of improvement in chatbot responses. Offer training and support to clients on how to effectively use and maintain their AI chatbots. Provide ongoing assistance to ensure that the chatbot continues to meet evolving client needs.

Ionage is looking for Customer Support Associate to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving issues via phone, email, or chat Providing accurate and relevant information to customers about products or services Maintaining accurate and up-to-date customer records and documentation Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products or services to customers Handling customer complaints or issues and escalating them to supervisors or managers when necessary Conducting customer satisfaction surveys and gathering feedback to improve the customer experience Dis...

Dipole Business Solutions is looking for Telemarketing Executive to join our dynamic team and embark on a rewarding career journey The Telemarketing Executive plays a crucial role in generating leads, promoting products or services, and driving sales through effective telephone communication They will engage with potential customers, build relationships, and achieve sales targets through proactive outbound calling campaigns Key Responsibilities:Conduct outbound calls to prospective customers to introduce products/services, generate interest, and qualify leads Utilize persuasive and effective communication techniques to engage prospects, overcome objections, and close sales Identify customer ...

ATN Global Networks (P) Ltd. is looking for Business Manager to join our dynamic team and embark on a rewarding career journey A Business Manager is responsible for overseeing the day-to-day operations of a company or organization Their main objective is to ensure that the business runs smoothly, achieves its goals and meets its financial targets Here is a list of key responsibilities for a Business Manager:1 Develop and implement business strategies: The Business Manager will work with the management team to develop and implement effective strategies that align with the organization's goals and objectives Operations management: The Business Manager is responsible for ensuring that all opera...

Arcon Home Builders is looking for Manager/ Executive - Customer Care to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit obje...

Kotak Mahindra Bank Limited is looking for Sales Manager to join our dynamic team and embark on a rewarding career journey Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new produc...

Enjoy cabs is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a ...

CRM Executive Manage post-sales customer communication, documentation, and handovers. Ensure customer satisfaction and handle queries until possession.

Our ideal Customer Support Specialist treats every customer like a cherished family member, offering them the utmost care and attention With a deep sense of responsibility, they ensure every detail of the trip is flawlessly executed, making them the perfect fit for this role

To own the customer onboarding / migration experience with the customer, internal stakeholders, team and third parties where applicable, including other internal and external projects as needed Focuses on the customer and the implementation of regional / global projects, utilizing GBT project documents and following the SID implementation process Ensures project handover and readiness assessments with Solutions Design teams are completed, ensuring any risks, actions and follow up items are documented Designs the work breakdown structure and resources required for the project, ensuring roles and responsibilities internally and externally are clearly defined Ensures all customer requirements h...

Handling the overall operational work. Transaction processing, Scrutiny, Uploading queries, branch petty cash, Vendor bills, Utility bills, Support staff leave, Conveyance, Attendance. Desired Profile: Should have basic knowledge of financial products like Mutual funds.

I. HR Technology Platform Administration Lead entire Zoho People HRMS ecosystem: Employee lifecycle management Leave & attendance policies Shift & roster mapping for site\/HO staff HR Letters & Employee Documents Module Performance appraisal module setup Ensure 100% product availability & uptime Add\/modify modules based on change requests II. Business Process Design & Automation Conduct requirement gathering with HR & business stakeholders Build workflows for: On\-boarding Induction Digital Kits Employee movement (Transfer, Promotion) Separation & exit clearance Ticketing & grievance management Automate manual HR operations using Zoho Creator applications Document SOPs & train users for ado...

A) Banking Coordination & APF (Approved Project Finance) Management Own the end\-t-end APF approval cycle for each new project: Prepare legal, technical & corporate document sets Follow up with bank legal & technical teams Resolve objections with legal & liaisoning teams Build strong partnerships with: SBI, HDFC, ICICI, AXIS, LIC Housing Finance, Canara Bank, BOI etc. Maintain APF tracker: Bank\-wise progress, validity dates, pending queries Drive multiple\-bank coverage to increase financing accessibility Outcome More bank approvals Higher sales conversion rate B) Customer Home Loan Processing Guide customers on: Loan eligibility Interest rates & bank product comparison Documentation requir...

I. Customer Onboarding & Journey Coordination Perform Welcome Calls to all newly booked customers; explain company processes Guide customers clearly on: Documentation checklist Payment milestones & due dates APF loan process updates Agreement & registration timelines Maintain regular courtesy follow\-up calls & WhatsApp\/email updates Goal Zero confusion, fully guided customer experience II. Experience Enhancing Interactions Maintain a positive, courteous, and professional communication tone at alltimes Assist customers during: Site visits and construction progress discussions Sample flat walkthroughs and experience centre visits Ensure personalized engagement through: Birthday \/ Anniversar...

Handle inbound and outbound customer calls to explain project details and benefits. Generate and qualify leads through calls, walk\-ins, and marketing campaigns. Coordinate and schedule site visits with potential buyers. Present and promote company projects to prospective clients. Maintain strong follow\-ups with customers for sales closures. Support marketing activities like field campaigns, promotions, and events. Handle customer walk\-ins, provide property information, and ensure a great client experience. Maintain customer data and communication records in CRM. Meet individual and team targets set by management. Requirements Skills & Requirements: Excellent communication and presentation...

Develop and implement comprehensive pre\-sales customer relationship strategies to maximize lead conversion and enhance prospect engagement across all real estate projects. Execute systematic lead qualification and nurturing processes to convert inquiries into genuine prospects and ultimately into confirmed bookings. Oversee prospect journey mapping from initial contact through site visits, negotiations, and booking confirmation to ensure optimal conversion rates. Coordinate with marketing teams to develop targeted campaigns and lead generation strategies that attract qualified prospects to various projects. Establish and maintain pre\-sales service standards and response protocols to ensure...

The MS Dynamics CRM Testing Specialist is responsible for validating the functionality, and integration of Microsoft Dynamics CRM solutions. The role ensures that CRM implementations meet business requirements and quality standards through structured testing processes. Key Responsibilities: Develop and execute test plans, test cases, and test scripts for MS Dynamics CRM applications. Perform functional, integration, regression, and user acceptance testing (UAT). Validate CRM workflows, plugins, customizations, and data integrity across modules. Collaborate with business analysts, developers, and stakeholders to understand requirements and ensure test coverage

We are seeking a dynamic and results-driven Relationship Manager to lead retail sales initiatives in the AGRI-FIN and Tractor Loans segment. The ideal candidate will have a strong background in banking, particularly in retail liabilities, and a proven track record in sales and customer relationship management. This role involves enhancing the deposit pool, cross-selling ficial products, and ensuring regulatory compliance while driving branch profitability and team productivity. Sales & Business Development Enhance the deposit pool from existing and new customers. Drive sales of non-deposit products including Mutual Funds and Insurance. Achieve cross-selling targets progressively across produ...

Ensure the customer focus and relevant business plans relate and come together in a local action plan that is operationally implemented and fulfilled. Drive a customer-focused culture throughout the complete market and secure an overall inspiring shopping experience where it is always for customers easy to shop. Ensure the building of business competence by supporting managers and team leaders in setting and working on relevant goals and agreed development plans. Influence the unit management team with customer insights that will allow it to base business decisions on customer expectations. Responsible for identifying and removing hindrances in order to secure an easy buying experience, a po...

Responsibilities: Meet daily/weekly calling

Front Desk Executive | Thumb360 Digital and Consulting Services Private Limited Front Desk Executive We re on the lookout for confident, articulate Front Desk Executives who can turn every guest interaction into a moment of delight. At this boutique getaway just outside Bengaluru, you ll orchestrate arrivals, departures, and everything in between blending precision, poise, and people skills that define exceptional service. Responsibilities Manage check-in/check-out, billing, and guest coordination. Maintain guest records and handle reservation requests. Coordinate with housekeeping and F&B for room readiness. Respond to OTA and direct inquiries via calls, WhatsApp, or email. Assist with gues...

We re looking for warm, confident, and guest-obsessed individuals ready to bring the art of hospitality to life. You ll be the face of a boutique hill resort surrounded by coffee estates and misty mornings - welcoming guests, handling check-ins, and ensuring every stay feels effortless. If you love connecting with people, thrive on details, and believe service is a performance - this internship will train you to run a front desk like a pro. Customer Relationship Personal Evolution Administrative Work Responsibilities Welcome guests with genuine warmth and assist during check-in/check-out Coordinate with housekeeping, kitchen, and concierge to deliver seamless experiences. Manage guest record...

Bell Desk Attendant | Thumb360 Digital and Consulting Services Private Limited Bell Desk Attendant Step into the world of hospitality where first impressions matter most. As a Bell Desk Attendant , you ll be the first smile guests see and the last they remember. From luggage handling to graceful assistance, you ll represent the warmth and professionalism that defines luxury stays in every small gesture. We re hiring Bell Desk Attendants who take pride in making every guest arrival and departure effortless. Responsibilities Manage room inventory and rates across OTAs and the PMS. Welcome guests and handle luggage with utmost care. Escort guests to rooms and ensure a smooth first impression. M...