10828 Customer Relationship Jobs

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1.0 - 2.0 years

1 - 3 Lacs

hyderabad

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RECRUITMENT - SALES EXECUTIVE JOB TITLE : SALES EXECUTIVE COMPANY : MALIK MOTORS PVT. LTD. {ASHOK LEYLAND} JOB LOCATION : OLD BOWENPALLY, HYDERABAD - 500011. TYPE OF JOB : FULL TIME WORK TYPE : FIELD SALE CANDIDATE REQUIREMENTS: - EDUCATION : GRADUATION EXPERIENCE : FRESHER LANGUAGES : ENGLISH, HINDI & TELUGU SKILLS REQUIRED : 1. COLD CALLING 2. LEAD GENERATION 3. CUSTOMER INTERACTION. 4. MARKET KNOWLEDGE JOB DESCRIPTION: - SHOULD BE RESPONSIBLE FOR DRIVING SALES OF TRUCKS SHOULD IDENTIFY POTENTIAL CLIENTS AND CUSTOMERS SHOULD DEMONSTRATE THE FEATURES AND BENEFITS OF THE VEHICLE NEGOTIATE DEALS WITH POTENTIAL CUSTOMERS BUILD STRONG CUSTOMER RELATONSHIPS MAINTAIN IN-DEPTH KNOWLEDGE OF THE COM...

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0.0 - 3.0 years

0 - 2 Lacs

coimbatore

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Handling customer enquiries via social media and CRM (E-COM sales) Semi-voice process support Capturing and updating customer details in the system End-to-end customer handling to ensure customer satisfaction Updating Google Sheet trackers regularly

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2.0 - 7.0 years

1 - 3 Lacs

mumbai

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Role & responsibilities You will be the face of at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:" Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and ...

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0.0 - 3.0 years

0 - 3 Lacs

kolkata, mumbai (all areas)

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Openings for a leading BPO Company. Location: Mumbai/Kolkata Job Description Designation: Customer Care Specialist (US Healthcare process) Roles and Responsibilities: Role & responsibilities A nag for Customer service - international Voice process for inbound calls Excellent communication skills Voice and accent clarity - Neutral Knowledge of basic computer operations Willingness to learn and strong attention to details Preferred candidate profile freshers who have enrolled or are currently undergoing graduation 0-36 months experience in international voice process Good conversational skills Age Criteria: The candidate should be between 18-29 yrs of age Role: Voice / Blended - Other Industry...

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0.0 - 4.0 years

0 - 3 Lacs

hyderabad, chennai, rajkot

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Customer Mgt Store Mgt Any graduates - Male or Female-applicable Monday to Thursday one day weekly off/Friday-Saturday working days 1030 to 7.30 - working hours Can forward the resume to dhanalakshmi@righttrackcorporateservice.com

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0.0 - 4.0 years

0 - 3 Lacs

chennai

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Customer Mgt Store Mgt Any graduates - Male or Female-applicable Monday to Thursday one day weekly off/Friday-Saturday working days 1030 to 7.30 - working hours Can forward the resume to dhanalakshmi@righttrackcorporateservice.com

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0.0 - 4.0 years

0 - 3 Lacs

mumbai

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Customer Mgt Store Mgt Any graduates - Male or Female-applicable Monday to Thursday one day weekly off/Friday-Saturday working days 1030 to 7.30 - working hours Can forward the resume to dhanalakshmi@righttrackcorporateservice.com

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1.0 - 5.0 years

2 - 5 Lacs

vijayawada, ahmedabad, chennai

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We are hiring Assistant Manager - PIMS profile for Health Insurance TPA Co. Job location will be Ahmedabad / Vijayawada / Chennai. Minimum 1-3 year experience should be of Insurance Co/ TPA/ Broker/ Healthcare Industry.

Posted 15 hours ago

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0.0 - 5.0 years

2 - 5 Lacs

kolkata, rajarhat, howrah

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Customer Service Executive will be responsible for providing exceptional service to customers by addressing inquiries, complaints resolving issue in a professional manner. Share cv @HR Ginni - 8755248734 Required Candidate profile Strong English communication skills UG/Grad/PG Freshers /Experience both can apply Flexible to work in rotational shifts (24*7) Immediate Joiners only Perks and benefits Incentives PF + ESIC

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3.0 - 8.0 years

2 - 5 Lacs

hyderabad

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Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Hyderabad. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to ach...

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3.0 - 8.0 years

3 - 4 Lacs

firozabad

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Looking for CRM Manager (Female only) with 2 to 15yrs of relevant experience for Export Company, Firozabad, Uttar Pradesh. - Female candidates only will be considered. - Email: jobs@rjcube.com

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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Immediate Joiners!! Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Shivakshi - 7060788176 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

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1.0 - 3.0 years

2 - 3 Lacs

faridabad

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Monthly CTC : INR 22k to 28k + incentives Responsibilities : Recover abandoned carts via outbound calls Convert leads & handle objections Upsell/cross-sell products Manage follow-ups & CRM logs Achieve sales targets & ensure customer satisfaction Flexi working Work from home House rent allowance Employee state insurance Annual bonus Performance bonus Leave encashment Provident fund Sales incentives Referral bonus

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1.0 - 4.0 years

2 - 4 Lacs

chitradurga, davangere, cuddalore

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Exciting Career Opportunities with Sharvagyaa Finance Group Join Us in Empowering Rural Businesses Across Cuddalore, Davangere & Chitradurga Districts Sharvagyaa Finance Group, specializing in secured business loans, is seeking motivated and dynamic professionals to join our growing team. If you have experience in secured lending and are passionate about making an impact, we want to hear from you! Customer Relationship Executive Minimum 1 year experience in secured loan products OR Minimum 2 years experience in Microfinance Institutions (MFIs) Excellent communication and customer engagement skills What We Offer: Competitive salary packages Performance-based incentives Opportunity to grow wit...

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0.0 - 1.0 years

1 - 4 Lacs

bengaluru

Remote

About the Role: We are seeking a highly professional and articulate individual to join our Investor Relations team in a voice process role. The role involves direct interaction with investors, shareholders, and stakeholders to provide timely, accurate, and consistent communication regarding company performance, strategy, and market updates. Key Responsibilities: Handle inbound and outbound voice calls with investors and stakeholders. Provide information about the companys financial performance, market updates, and other relevant investor communication. Support investor inquiries with professionalism, accuracy, and discretion. Assist in organizing investor calls, earnings calls, and quarterly...

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0.0 - 5.0 years

1 - 3 Lacs

gurugram

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Role & responsibilities Handle client calls, emails, and messages professionally and promptly Coordinate with buyers and internal teams to ensure seamless operations Deliver excellent customer support and service coordination. Ensure customer satisfaction through effective communication and service. Stay updated on product knowledge, new launches, and process changes. Provide accurate information about products and services. Preferred candidate profile Good communication skills in English and Regional Languages Strong organizational and time management skills. Prior experience in customer service/BPO is an added advantage. Quick learner with the ability to grasp product/service knowledge. In...

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14.0 - 16.0 years

30 - 40 Lacs

guwahati

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Job Purpose: Head - Non Aero (Regional) is responsible for maximizing revenue from non-aero services at a regional airport, including retail, food and beverage, advertising, and car parking. This role includes overseeing daily operations, ensuring high service standards, and managing the commercial budget. The Head - Commercial (Regional) is tasked with conducting market research to identify new revenue opportunities, optimizing existing streams, and adapting to local market conditions. Role & responsibilities Strategic Planning and Revenue Growth: Formulate and execute commercial strategies to optimize revenue from retail, food and beverage, advertising, car parking, Pranaam and other non-a...

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3.0 - 4.0 years

3 - 7 Lacs

bengaluru

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Job Overview: As a SAP CRM Consultant specializing in Application Support Management, the primary responsibility will be to provide ongoing application support, maintenance, and request fulfillment enhancements for SAP CRM systems. The consultant would have to work closely with business users to understand their needs and ensure that the CRM application remains reliable, secure, and aligned with ( Business Unit) goals. Qualifications: Bachelor's degree in a relevant field, such as Computer Science, Information Technology, or Business. Proven experience in SAP CRM On-Premise application support and management. ( 3-4 years) Strong knowledge of SAP CRM modules and associated technologies. Famil...

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5.0 - 10.0 years

4 - 8 Lacs

bengaluru

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5+ years of hands on SAP CRM core configuration and project delivery experience with at least one SAP CRM project full implementation in the Utilities sector. Must have experience and strong awareness of SAP CRM to ISU middleware configuration. (BDOCS) Strong Knowledge of Business transaction configuration for example IR Knowledge of technical master data structure in CRM (business partner as well as utilities specific technical master data) Comprehensive understanding of the SAP WEB UI and UI component workbench. Must have knowledge of the following business processes with experience in the utilities arena Move in/Move out Payment Scheme Contract management Complaints Campaigns Management E...

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0.0 - 2.0 years

1 - 1 Lacs

chennai

Work from Office

Responsibilities: Act as the primary point of contact for assigned clients. Welcome clients, explain process flows, and ensure they understand requirements. Respond to client queries via email/phone within defined timelines. Annual bonus

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1.0 - 6.0 years

1 - 6 Lacs

gurugram

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1.Accountable for maintaining relationships with all the stake holders and focus on growing and developing existing clients . 2.Strategically plan Client needs analysis monthly and proactively execute the action plan with Management

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3.0 - 8.0 years

0 - 0 Lacs

bengaluru

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Job Description We are looking for an experienced and highly motivated Sales Manager to lead the sales efforts for our exclusive high-end villa projects targeted at high-net-worth individuals (HNIs) . This role requires a deep understanding of the luxury real estate market, refined client relationship management, and the ability to close high-value deals while delivering a premium experience to discerning buyers. Key Responsibilities Develop and implement effective sales strategies to drive sales of ultra-luxury villas to HNI/UHNI clients. Build and maintain a strong network of elite clients, wealth managers, brokers, family offices, and influencers in the luxury market. Deliver personalized...

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1.0 - 3.0 years

2 - 3 Lacs

noida, greater noida

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Manage post-sales processes collections,agreements,documentation ®istrations Coordinate with customers, banks & internal teams Ensure timely follow-ups & excellent customer relationship management Address client queries and provide ongoing support Required Candidate profile 1–3years of experience in Real Estate CRM/Post-Sales Strong knowledge of collections, agreements ®istration process Excellent communication & interpersonal skills Detail-oriented and client-focused

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0.0 - 4.0 years

1 - 3 Lacs

ghaziabad, modinagar, muradnagar

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We are looking for an experienced Tele caller to contribute to the growth of the organization. 1. Make Outbound Calls 2. Respond to Inbound Inquiries 3. Product Knowledge 4. Record Keeping 5. Follow up with clients 6. Meet Targets Required Candidate profile Education : 12th / any graduate Experience : 0 - 6 months Excellent verbal communication skills in English and Hindi Strong customer focus and an ability to handle inquiries

Posted 18 hours ago

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1.0 - 4.0 years

1 - 2 Lacs

udaipur

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Call and engage with manufacturers to onboard them on Pincodekart Assist in product listing, catalog management, and data entry Communicate platform benefits and handle onboarding queries Support smooth operations and maintain call reports Provident fund

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Exploring Customer Relationship Jobs in India

The customer relationship job market in India is thriving with opportunities for individuals who excel in communication, problem-solving, and building strong relationships with customers. Customer relationship roles are essential in various industries, including retail, e-commerce, banking, and telecommunications.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer numerous opportunities for customer relationship professionals.

Average Salary Range

The average salary range for customer relationship professionals in India varies based on experience and location. Entry-level positions may start at around INR 2.5-4 lakh per annum, while experienced professionals can earn upwards of INR 8-12 lakh per annum.

Career Path

In the customer relationship field, a typical career path may progress from Customer Service Executive to Team Leader, then to Customer Relationship Manager, and finally to Customer Success Manager. Advancement in this field often involves gaining experience in handling complex customer interactions, managing teams, and implementing customer retention strategies.

Related Skills

In addition to strong communication and interpersonal skills, customer relationship professionals may benefit from having skills such as:

  • Problem-solving abilities
  • Empathy and patience
  • Conflict resolution skills
  • Data analysis skills
  • Knowledge of CRM software

Interview Questions

  • What do you understand by customer relationship management? (basic)
  • How do you handle difficult customers or situations? (medium)
  • Can you give an example of a time when you successfully resolved a customer complaint? (medium)
  • How do you prioritize tasks when dealing with multiple customer inquiries? (basic)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you stay updated on industry trends to better serve customers? (medium)
  • Can you explain the importance of building long-term relationships with customers? (basic)
  • How do you measure the success of your customer relationship efforts? (medium)
  • What CRM tools have you used in the past, and how have they helped you in your role? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you went above and beyond to help a customer. (medium)
  • How do you handle a situation where a customer is dissatisfied with your company's product or service? (medium)
  • What is your approach to upselling or cross-selling to customers? (medium)
  • How do you ensure consistency in customer interactions across different channels? (advanced)
  • Can you give an example of a successful customer retention strategy you implemented in your previous role? (advanced)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • How do you handle a situation where a customer is asking for something beyond company policy? (medium)
  • What do you think are the key metrics to track in customer relationship management? (advanced)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Describe a time when you had to work with a cross-functional team to resolve a customer issue. (medium)
  • How do you ensure that you are providing personalized service to each customer? (medium)
  • What role do you think technology plays in enhancing customer relationships? (basic)
  • How do you stay motivated when dealing with challenging customers or situations? (basic)
  • Can you share a situation where you had to de-escalate a tense customer interaction? (medium)

Closing Remark

As you explore opportunities in the customer relationship field in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly and apply confidently to secure a rewarding career in customer relationship management. Good luck!

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