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21 Customer Relationship Jobs

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Kotak Mahindra Bank - Virtual Relationship Manager (VRM)
Kotak Mahindra Bank

1.0 - 5.0 years

2 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

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Virtual Relationship Manager (VRM) For Kotak Bank Excellent Communication in English Good Mathematical Calculation | BPO calling experience polished candidate Salary: upto 4,00,000 CTC + upto 35k incentives monthly 9.30am – 6.30pm fixed shift Required Candidate profile Graduate | Age: 18 to 32 years Male/Female Banking sales experienced can apply | No fresher Note: No working gaps more than 6 month Contact More details (Call /WhatsApp) HR Shivam - 7030024963 Perks and benefits High Salary Package with Unlimited Incentives !

Posted 1 day ago

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Customer services Jobs in gurgaon
Smart Vision Consultancy Services

2.0 - 5.0 years

1 - 4 Lacs

Gurugram

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Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225

Posted 2 days ago

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Urgent Hiring For domestic customer services process in gurgaon
Smart Vision Consultancy Services

1.0 - 4.0 years

1 - 4 Lacs

Gurugram

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Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225

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Walkin For experience - Customer support background -Chennai
Cognizant

1.0 - 3.0 years

Chennai

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Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc. Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively. Work efficiently under pressure while maintaining accuracy and attention to detail. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment...

Posted 3 days ago

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HSC Fresher - Inbound Process / Reliance Retail /@Teleperformance
Teleperformance (TP)

0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

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Process: Customer Support - Inbound Process HSC / Graduate Freshers Good comm.skills required Shift: 8:30AM - 8:30PM (Rotational) 1 rotational week off Salary: Upto 16,000 Inhand | 18K - 20K CTC Interview Process: HR Round Operations Round Required Candidate profile HSC / Graduate Freshers Good comm.skills required Location: Thane Apply Now, Contact For More Details / Information HR Viraj - 7030022572 Perks and benefits Career Growth Opportunity !

Posted 3 days ago

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Urgent Hiring- Customer Support Associate
Arise Solutions

0.0 - 1.0 years

1 - 2 Lacs

Vadodara

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Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K – 17K In-Hand 18K – 21K CTC Handle inbound customer calls, solve queries Fresher can apply

Posted 3 days ago

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Customer Service Executive
Policybazaar

0.0 - 4.0 years

2 - 4 Lacs

Gurugram

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Job Title: Customer service Executive If you are interested in joining our team, please share your resume at nikitarawat1policybarzaar.com or via WhatsApp at 8130310269 Customer service Executive Location: Gurugram Contact Person - HR Nikita Rawat- WhatsApp your resume to 8130310269 or email to nikitarawat1@policybazaar.com. Interview Mode- Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) CTC: 2.55 - 4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clie...

Posted 2 weeks ago

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Assistant/ Deputy Manager - Sales (Retail & Project)
Mantras2success Consultants

5.0 - 10.0 years

Navi mumbai, Ahmedabad, Mumbai (all areas)

Hybrid

Designation: Assistant / Deputy Manager - Sales (Retail & Project) Location : Mumbai Experience: 5.0 + Years Salary : As per market standards Job Profile: To independently represent the Company across the Mumbai-Pune region , build strong local relationships, convert retail and project enquiries, and act as a market intelligence link for the Director . This is a semi-autonomous role , requiring strong ownership, commercial judgement, and the ability to operate with minimal day-to-day supervision. Key Responsibilities Develop and manage relationships with contractors, builders, and interior designers across MumbaiPune Handle: Retail sales orders Small to mid-sized project enquiries Coordinate...

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International Customer Support Specialist #salary upto 40k @ahmedabad
Arise Solutions

0.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

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District Sales Head
Adani Group

3.0 - 7.0 years

Bathinda

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Purpose/Objective The Territory Sales Officer is responsible for driving sales growth, market penetration, fostering strong customer relationships, executing targeted sales strategies, and expanding the dealer network for both traditional cement products and specialized S&P offerings within the assigned territory. The TSO will ensure a deep understanding of product benefits across different segments, effectively communicate with stakeholders, and maintain a focus on achieving sales targets. Key Responsibilities of Role Sales Facilitation, Execution, and Target Achievement: - Execute sales strategies to achieve targets across both traditional and S&P product lines. - Facilitate the sales proc...

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Excellent Career Opportunity -BPO- Customer Support Roles Sal 5LPA
JobShop

0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Contact HR Kulsum 7026022000 International Voice US Shift UK Shift Salary 3 to 5 LPA Cab 2 Way Free Week off :Saturday and SUnday Fixed Week off Day-to-Day: Handle inbound/outbound calls for product upgrades, service queries, and basic troubleshooting Explain plans, resolve account or , and ensure customer satisfaction Log all interactions accurately in CRM and follow process compliance Must-haves: 10th / PUC / Any Graduate Excellent English communication & willingness to work rotational shifts Freshers & experienced candidates (voice experience preferred) Key Skills: Upselling, Customer Sup...

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Inbound Sales Representative
2coms

1.0 - 5.0 years

1 - 6 Lacs

Bengaluru

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SUMMARY Summary We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction. Responsibilities Handle inbound customer queries, complaints, and escalations with professionalism Provide timely and effective resolutions within SLA timelines Identify opportunitie...

Posted 3 weeks ago

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BPO Voice Process - Tamil/Telugu/ Malayalam/ Kannada/ Hindi
Takecare Manpower Services

0.0 - 3.0 years

1 - 3 Lacs

Chennai

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VOICE PROCESS EXECUTIVES Make outbound calls for potential client and close the deals(Telesales) Make outbound calls and collect the debt through telecalling (Telecollection) Handle the customer queries in professional manner(Customer Support) Required Candidate profile Any degree, ITI, Dip, 12th Male/ Female - Age limit upto 30yrs Language - Tamil(Freshers)/ Telugu/ Malayalam/ Kannada/ Hindi/ English Interested share your Resume, Perks and benefits Attractive Salary PF, ESI Attractive Incentives

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US Travel Sales(PPC,META)
Sharda Consultancy Services

2.0 - 4.0 years

Gurugram, Delhi, Noida

On-site

Requirement-US travel sales ( PPC,META) Location-Noida,Delhi,Gurgoan Experience- Minimum 2 years Salary- upto 40k Job Description- Requirement US travel sales ( PPC,META) Drop your Resume 9643781096(neetu)

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District Sales Head
Adani Group

3.0 - 7.0 years

1 - 2 Lacs

Rajkot

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Purpose/Objective The Territory Sales Officer is responsible for driving sales growth, market penetration, fostering strong customer relationships, executing targeted sales strategies, and expanding the dealer network for both traditional cement products and specialized S&P offerings within the assigned territory. The TSO will ensure a deep understanding of product benefits across different segments, effectively communicate with stakeholders, and maintain a focus on achieving sales targets. Key Responsibilities of Role Sales Facilitation, Execution, and Target Achievement: - Execute sales strategies to achieve targets across both traditional and S&P product lines. - Facilitate the sales proc...

Posted 4 weeks ago

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Customer Service Executive
Teleperformance (TP)

1.0 - 3.0 years

2 - 5 Lacs

Mumbai

Work from Office

Responsibilities: Manage international customer queries via phone calls Build strong relationships with customers through effective communication Maintain high standards of quality assurance and performance metrics 5 days working (2 rotational off) Rotational shift Interested candidates please share resume to Punitha.raj@teleperformancedibs.com or whatsapp 9833623145

Posted 4 weeks ago

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Tata Collection - Voice Process || HSC || Upto 20K CTC || @Thane
Teleperformance (TP)

0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Process: Tata Collection Voice Process Eligibility: HSC Pass + Min. 6 months BPO exp. (on paper) Basic English comm. required Immediate joiners preferred Salary: 16K In-hand (20K CTC) Shift: 9AM - 9PM (Any 9 hrs) | 1 Rotational Off Required Candidate profile HSC Pass + Min. 6 months BPO exp. (on paper) Basic English comm. required Immediate joiners preferred Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

Posted 1 month ago

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Architect - ServiceNow & Knowledge Management Associcate
Pepsico

1.0 - 3.0 years

22 - 25 Lacs

Hyderabad

Work from Office

Overview An Agile Scrum Master is responsible for helping to remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The role works in an Agile delivery team with other members to develop and enable technical solutions that satisfy the needs of a variety of PepsiCo s business processes. The role must be able to deliver work product required by Agile development methodologies for software development delivery as defined by the Delivery Lead which includes helping the assigned agile delivery team meet its goals and coordinate activities with other teams. The ESM team follows an Agile project methodology and requires an indivi...

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Travel Sales (Flyershub )
Sharda Consultancy Services

1.0 - 2.0 years

Gurugram

On-site

Travel Sales (Flyershub ) Gurgoan Hotel and ticket booking Which calls - PPC Both side cabs meals - Yes Rotational off working - 5 days shifts are there 6 PM to 3 AM and 9 pm to 6 AM Salary slab - upto 50 k depending on last salary and exp Minimum relevant exp - 1 year Interview procedure Resume needed no interview without resume - HR screening round, 1 ops round telephonic final face to face in office Drop your CV 9643781096

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(US Travel Industry)
Sharda Consultancy Services

2.0 - 3.0 years

Gurugram

On-site

Requirement US Travel Industry Positions Open: * AQC 2 Positions * MIS Executive 2 Positions * CCV 1 Position Eligibility: * Mandatory US Travel Industry experience * Relevant experience in respective profiles Location: Gurgaon Interested candidates can drop cv 9643781096 ( Nitu)

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Retention Executive (Sales & Retention)
Hexaware Technologies

1.0 - 5.0 years

2 - 3 Lacs

Navi mumbai

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WE ARE HIRING!! Process: Atlys (Retention and Sales) *Shift Window: 24x7 (Any 9 hours rotational) * Working Days: 5 *Week Offs: 2 Rotational off* Requirements- - Graduate/ HSC - Experience: Min 6 months (in CS or Sales/Retention) *Excellent Communication skills* Job Responsibilities - Retain visa clients by highlighting current sponsorship benefits and mitigating change risks. Salary : Freshers 21k - 3lpa Experience 25k -3.50lpa Rounds of Interview - Telephonic HR round - Ops (Virtual) Location - Ghansoli, Navi Mumbai Need Immediate joiners!! DOJ - 14th Jan'26 If interested pls contact Juili Dhule- 8657971384 JuiliD@hexaware.com

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Exploring Customer Relationship Jobs in India

The customer relationship job market in India is thriving with opportunities for individuals who excel in communication, problem-solving, and building strong relationships with customers. Customer relationship roles are essential in various industries, including retail, e-commerce, banking, and telecommunications.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer numerous opportunities for customer relationship professionals.

Average Salary Range

The average salary range for customer relationship professionals in India varies based on experience and location. Entry-level positions may start at around INR 2.5-4 lakh per annum, while experienced professionals can earn upwards of INR 8-12 lakh per annum.

Career Path

In the customer relationship field, a typical career path may progress from Customer Service Executive to Team Leader, then to Customer Relationship Manager, and finally to Customer Success Manager. Advancement in this field often involves gaining experience in handling complex customer interactions, managing teams, and implementing customer retention strategies.

Related Skills

In addition to strong communication and interpersonal skills, customer relationship professionals may benefit from having skills such as:

  • Problem-solving abilities
  • Empathy and patience
  • Conflict resolution skills
  • Data analysis skills
  • Knowledge of CRM software

Interview Questions

  • What do you understand by customer relationship management? (basic)
  • How do you handle difficult customers or situations? (medium)
  • Can you give an example of a time when you successfully resolved a customer complaint? (medium)
  • How do you prioritize tasks when dealing with multiple customer inquiries? (basic)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you stay updated on industry trends to better serve customers? (medium)
  • Can you explain the importance of building long-term relationships with customers? (basic)
  • How do you measure the success of your customer relationship efforts? (medium)
  • What CRM tools have you used in the past, and how have they helped you in your role? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you went above and beyond to help a customer. (medium)
  • How do you handle a situation where a customer is dissatisfied with your company's product or service? (medium)
  • What is your approach to upselling or cross-selling to customers? (medium)
  • How do you ensure consistency in customer interactions across different channels? (advanced)
  • Can you give an example of a successful customer retention strategy you implemented in your previous role? (advanced)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • How do you handle a situation where a customer is asking for something beyond company policy? (medium)
  • What do you think are the key metrics to track in customer relationship management? (advanced)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Describe a time when you had to work with a cross-functional team to resolve a customer issue. (medium)
  • How do you ensure that you are providing personalized service to each customer? (medium)
  • What role do you think technology plays in enhancing customer relationships? (basic)
  • How do you stay motivated when dealing with challenging customers or situations? (basic)
  • Can you share a situation where you had to de-escalate a tense customer interaction? (medium)

Closing Remark

As you explore opportunities in the customer relationship field in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly and apply confidently to secure a rewarding career in customer relationship management. Good luck!

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