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402 Job openings at American Express
About American Express

American Express is a global financial services corporation known for its credit card, charge card, and traveler's cheque businesses.

American Express- Lead Analyst- Bangalore

Not specified

1 - 3 years

INR 4.5 - 7.0 Lacs P.A.

Work from Office

Full Time

You Lead the Way. Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Function Description: This B28 position is part of the Global Record to Report, Intercompany Center of Excellence and the position will report into the Sr Financial Analyst B30 – Inter Company Center of Excellence.Purpose of the Role:The role will be responsible for accounting and reporting of a subset of Intercompany service fee allocations.The incumbent will specifically be responsible for accounting of European entities chargeout process.Intercompany transactions are complex transactions and operate in a highly regulated environment. It will be critical for this position to have a very strong control mindset and ensure all time high levels of financials integrity. Further, strong focus and oversight required to ensure correct application of Intercompany policy/protocol guidelines, monitoring of intercompany account balances, and reporting of key performance indicators associated with the monthly close process for intercompany transactions on a global basis.The role partners strongly with Transfer Pricing, Local Taxation, Market Controllers, and business teams, that will entail development of strong working relationships and communication across key stakeholders. Responsibilities/ Critical Factors to Success:He/ She would be responsible for accounting and reporting of various Intercompany Chargeouts for EMEA Region Ensuring timely accounting and adherence to close protocol and various associated Policies like MJE, Spreadsheet etc.Aligning and maintaining relations with key stakeholders across globe at various levels.This would require good communication and interpersonal skills.This position will also be responsible to providing analytics to support critical business initiatives, automations & various other projects that impacts inter-company processesEnsure critical and timely support to global & local audits / regulatory exams.The incumbent should be able to maintain high accuracy and productivity standards and should ensure good control over the month-end financials. Functional Skills/Capabilities: Advance functional knowledge of ERP financial systems like Oracle, OBIEE etc. would be preferred.Strong ability to quickly grasp complex issues and gain end to end knowledge of processes.The incumbent should have good maturity and display flexibility to respond quickly to crisis situations.The incumbent will be expected to quickly gain detailed understanding of inputs, processes, controls, flows, metrics, risks, SLA and outputs of the process area.The incumbent will be required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives.He/ She shall ensure that all deadlines are continually met, and adequate controls are maintained over the processes.The applicant should carry good accounting skills. USGAAP knowledge would be preferred. Academic Background:B. Com/M.Com/MBA with minimum 1 to 3 years of experience of financial accounting and reporting activities.Competent in using MS Office, Prior experience of using Oracle or any ERP for accounting preferred Compliance LanguageWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Java Backend Engineer

Not specified

3 - 8 years

INR 14.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Ability in software development, such as coding assignments Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation) Participate in code reviews and automated testing Debug basic software components and identify code defects for remediation Enable the deployment, support, and monitoring of software across test, integration, and production environments Automate deployments in test or production environments Automatically scale applications based on demand projections Leadership Demonstrate increased self-reliance to achieve team goals Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking Compliance Language Skills: 2+ Software development experience in a professional environment and/or comparable experience such as: Familiar with Agile or other rapid application development methods Experience with design and coding in Java and across one or more platforms and additional languages as appropriate Strong experience in RestAPI and Spring. UI experience using React, Node a plus Backend experience including Apache Cassandra, and relational databases such as Oracle, PostgreSQL a plus Hands-on expertise with application design, software development and automated testing Experience with distributed (multi-tiered) systems, algorithms, and relational databases Confirmed experience with object-oriented design and coding with variety of languages Bachelor s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Cloud Engineer II - Public cloud - AWS/ Azure / GCP - JAVA/ Python

Not specified

2 - 3 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

As an Engineer in the American Express Cloud Solutions Engineering team, you will be part of an agile team driving the latest development practices and solutioning. Identifying opportunities for adopting new technologies. Help customers in solutioning complex architecture and ensure their adaptability to public cloud. Guide customers in choosing the right cloud platform based on their requirements. Ability to manage your own time and working well both independently and as part of a team. Collaborate with product and other partner teams to make the applications cloud ready. Minimum Qualifications 2+ years of software development experience in a professional environment Bachelor s degree in computer science, computer science engineering, or related experience required Good development experience in any one of the programming languages Java, Javascript, Python, Go. Knowledge in cloud native application patterns and tools, micro services architectures, application migrations to any cloud platform is plus. Experience in using public cloud platform services, like AWS / Azure / GCP. Associate level certifications are plus. Knowledge in Continuous Integration/Continuous Deployment tools such as Jenkins, GitHub Actions is plus. Preferred hands-on experience with offerings such as OpenShift / Kubernetes, Docker, Service mesh Strong problem-solving skills and a desire to learn through experience. Excellent collaboration in a team environment and comfortable in group based working sessions. Proficient oral and written communication skills. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Service Assurance Engineer I

Not specified

6 - 10 years

INR 19.0 - 21.0 Lacs P.A.

Work from Office

Full Time

This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing, and deployment. You ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications. Qualifications BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 6-10 years of work experience in DevOps/SRE. Experience in Genesys Engage (PureEngage), Genesys Cloud (PureCloud) or Genesys PureConnect. Good understanding of VoIP, SIP protocols and telephony infrastructure. Ability to analyze Genesys logs (SIP, T-Server logs, Interaction, WDE) to identify issues. Good understanding of call flows, IVR scripting (Genesys Composer, SCXML) and routing logic. Configuring and troubleshooting Genesys reports (GCXI, Infomart, Pulse). Analytical knowledge and exposure on root cause identification using analyzer tools like Kazimir, MyZamir and Speechminer. Experience with Oracle, SQL Server or PostgresSQL for configuration and troubleshooting. Strong understanding of TCP/IP, SIP and RTP. Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc. Knowledge on Unix shell scripting, PERL or Python programming is preferred Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs) Hands on experience on configuring Splunk, Grafana dashboards, etc. Good understanding of Linux OS internals, performance tools, Core commands, security etc. Exposure to enterprise platform migration from dedicated to cloud environment is preferred Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Engineer I

Not specified

3 - 8 years

INR 27.5 - 32.0 Lacs P.A.

Work from Office

Full Time

The Ideal candidate will be responsible for Designing, Developing and maintaining machine learning development pipelines. Adopt emerging standards and review processes while promoting best practices and consistent framework usage and review processes with our AIML Goverance team Serving as a core member of an agile team that drives user story analysis and elaboration, designs and develops responsive web applications using the best engineering practices. You will closely work with data analysts and other partners to ensure development of robust models and machine learning applications. You will be Building and optimize reports for analytical and business purposes. Monitor and solve data engineering issues to ensure smooth operation. Implementing data quality checks and validation process to ensure the accuracy, completeness, and consistency of data. Implementing data governance policies , access controls , and security measures to protect critical data and ensure compliance. Developing deep understanding of integrations with other systems and platforms within the supported domains. Bring a culture of innovation, ideas, and continuous improvement. Challenging the status quo, demonstrating risk taking, and implementing creative ideas Manage your own time, and work well both independently and as part of a team. Work with Product Owners to define requirements for new features and plan increments of work. Preferred Qualifications Machine Learning and Data Analytics skills - Good knowledge of machine learning methods. Understanding of data analysis tools e.g. PowerBI and Tableau. Demonstrated experience of developing and defending Machine Learning, AI, or statistical models BS or MS degree in computer science, computer engineering, data science or other technical subject area or equivalent 5+ years of work experience Hands-on experience with SQL, including schema design, query optimization and performance tuning. Experience with distributed computing frameworks like Hadoop, Hive, Spark for processing large scale data sets. Proficiency in any of the programming language python, pyspark for building data pipeline and automation scripts. Understanding of cloud computing and exposure to any cloud GCP,AWS or Azure. knowledge of CICD, GIT commands and deployment process. Understanding of AI tools. Strong analytical and problem-solving skills, with the ability to troubleshoot complex data issues and optimize data processing workflows Excellent communication and collaboration skills. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Data Engineer (GCP,Python,Pyspark,ETL. Pipeline design)

Not specified

4 - 9 years

INR 10.0 - 15.0 Lacs P.A.

Work from Office

Full Time

As a Data Engineer, you will be responsible for designing, developing, and maintaining robust and scalable framework / services / application / pipelines for processing huge volume of data. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our organizational needs. Key Responsibilities: Design and develop solutions using Bigdata tools and technologies like MapReduce, Hive, Spark etc. Extensive hands-on experience in object-oriented programming using Python, PySpark APIs etc. Experience in building data pipelines for huge volume of data. Experience in designing, implementing, and managing various ETL job execution flows. Experience in implementing and maintaining Data Ingestion process. Hands on experience in writing basic to advance level of optimized queries using HQL, SQL Spark. Hands on experience in designing, implementing, and maintaining Data Transformation jobs using most efficient tools/technologies. Ensure the performance, quality, and responsiveness of solutions. Participate in code reviews to maintain code quality. Should be able to write shell scripts. Utilize Git for source version control. Set up and maintain CI/CD pipelines. Troubleshoot, debug, and upgrade existing application ETL job chains. Required Skills and Qualifications: Bachelor s degree in Computer Science Engineering, or a related field. Proven experience as Data Engineer or similar role. Strong proficiency in Object Oriented programming using Python. Experience with ETL jobs design principles. Solid understanding of HQL, SQL and data modeling Knowledge on Unix/Linux and Shell scripting principles. Familiarity with Git and version control systems. Experience with Jenkins and CI/CD pipelines. Knowledge of software development best practices and design patterns. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Hands-on experience with Google Cloud. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Engineer II

Not specified

3 - 7 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

You Lead the Way. We ve Got Your Back. Join Team Amex and lets lead the way together. How will you make an impact in this role Lead the solution design and implementation of core platform features API Design and Implementation Provide Operational support with building platform monitoring tools/dashboards, ad hoc reports Defect Fixes, Performance Testing, Endurance testing Minimum Qualifications Overall 3 + years of developing internet-scale solution development primarily using Java, Spring Boot and no- sql databases Must have demonstrated proficiency and experience in the following tools and technologies: Preferred Qualifications Java functional and reactive programming Test Driven Development A synchronous Reactive Micro services utilizing Vert.x D esigning database schemas, index design, optimizations for query tuning Working knowledge of cloud technologies ( eg. docker, kubernetes , jaeger , opentracing , prometheus ) Modern software engineering tools: git workflows, gradle , load testing tools, mock frameworks Working in an environment which includes modern web frameworks and complex transaction processing systems leveraging a broad set of technology stacks Build fault-tolerant, scalable solutions that are performed at a global enterprise scale. Good knowledge on microservices and event driven architectures Good knowledge of messaging systems like Kafka, mq Take pride in writing good clean code, perform peer code reviews and architecture reviews. A bachelors degree in engineering or related field Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Senior Engineer II

Not specified

8 - 13 years

INR 25.0 - 27.5 Lacs P.A.

Work from Office

Full Time

You Lead the Way. We ve Got Your Back. Join Team Amex and lets lead the way together. How will you make an impact in this role Lead the solution design and implementation of core platform features Provide Operational support with building platform monitoring tools/dashboards, ad hoc reports Defect Fixes, Performance Testing, Endurance testing Minimum Qualifications Overall 6 + years of developing internet-scale solution development primarily using Java Preferred Qualifications Java functional and reactive programming Test Driven Development A synchronous Reactive Micro services utilizing Vert.x D esigning database schemas, index design, optimizations for query tuning Working knowledge of cloud technologies ( eg. docker, kubernetes , jaeger , opentracing , prometheus ) Modern software engineering tools: git workflows, gradle , load testing tools, mock frameworks Working in an environment which includes modern web frameworks and complex transaction processing systems leveraging a broad set of technology stacks Build fault-tolerant, scalable solutions that are performed at a global enterprise scale. Good knowledge on microservices and event driven architectures Take pride in writing good clean code, perform peer code reviews and architecture reviews. A bachelors degree in engineering or related field Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Director - Digital Product Management

Not specified

10 - 15 years

INR 50.0 - 55.0 Lacs P.A.

Work from Office

Full Time

Reporting to the Vice President, Token Solutions, this role is an exciting opportunity for a talented leader to drive the product envisioning, delivery, testing and release of American Express Token Solutions. You will collaborate closely with cross-functional teams to deliver new capabilities, scale the platforms that support Tokenisation, and achieve regulatory compliance. The Director, Token Product Delivery will lead a team of talented product managers and product owners and collaborate with engineers, architects, and business stakeholders to bring the product vision to life. How will you make an impact in this role Deliver capabilities against Product Roadmaps to drive greater customer value and business outcomes. Lead and develop a team of product owners fostering a culture of collaboration, innovation, and excellence. Responsible for performance evaluations, employee engagement, coaching and people development. Establish strong relationships across Product and Engineering teams; operate as a unified team, ensuring collaboration and flawless execution. Create synergies across Network business capabilities to deliver on POA business architecture. Develop and adapt processes to optimize technology advancements, reduce manual effort through automation, and drive accuracy and efficiency. Stay informed of regulatory requirements and ensure that our products comply with applicable laws and regulations, while maintaining a pulse on industry trends to shape the direction of product features and capabilities. Assess and evaluate program changes and modify plans in response, minimizing risk and scope/schedule creep, while ensuring high quality. Requirements/Qualifications Relevant experience : 10+ years experience in global payments, ideally within Product & Platform Management. Solid understanding of digital payment technologies and payment processing. Results oriented : Proven track record of coordinating between Business, Product, Platform Delivery, and Technology teams to deliver key strategic projects. Passion for execution : Passion to drive program execution and delivery in a fast-moving and innovative environment. Problem solving : Ability to gather and synthesize data to drive insights and leverage thought leadership and critical thinking to solve problems. Project management : Exceptional project management skills with flawless organizational skills and attention to detail. Highly collaborative : Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means. Effective communicator and influencer : Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience. Benefits include: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Engineer II

Not specified

2 - 5 years

INR 20.0 - 24.0 Lacs P.A.

Work from Office

Full Time

Taking your place as a core member of an agile team driving the latest development practices Writing code and unit tests, working with API specs and automation Identifying opportunities for adopting new technologies Leading a team of engineers that delivers knowledge management solutions to businesses worldwide Minimum Qualifications A BS or MS degree in computer science, computer engineering, or other technical discipline is preferred Ability to effectively interpret technical and business objectives and challenges and articulate solutions Willingness to learn new technologies and exploit them to their optimal potential 2-5 years of software development experience 2+ year experience in web API programming and UI development preferably in Java, Go, JavaScript, React JS 2+ year experience in consuming API from different REST/SOAP services 2+ year experience in public cloud platform like Google Cloud Platform, AWS etc. Preferred Qualifications Experience with Modern cloud technologies ServiceMesh, Kubernetes etc. Experience with building data encryption solutions ( Symmetric/Asymmetric cryptography, Tokenization) Experience with secrets management tools like Hashicorp Vault Experience with PKI and SSL/TLS Certificates Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Associate - Digital Product Management

Not specified

3 - 5 years

INR 15.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Develop, design deploy insights products for commercial clients providing insights and actionable recommendations to optimize their travel and expense programs . Drive efficiency and scale via automated utilities solutions that can drive scale and enable deeper penetration of insights products to meet customer needs. Individual is preferred to bring and build TE domain expertise, industry and business trends that s helpful in consultative discussion with key client personas. Key Responsibilities Related experience in Product Development or Product Management Conduct prototyping of insights products and services based on client needs using tools like HIVE, Python, SQL, Tableau Leverage advanced analytics to drive innovative solutions Proven history of delivering adoption of digital product Partner with technology to put offline products to scalable digital roadmap, manage end to end delivery plan and associated risk. Plan and drive the PI delivery schedule Solid understanding of user-centric design principles and agile methodologies Excellent communication, collaboration, and critical thinking skills Experience in collaborating with corporate clients and Enterprise software solutions High diligence with an eye for accuracy and controls Strong results-orientation, resourcefulness, and flexibility to overcome significant obstacles to achieve goals in a demanding environment Minimum Experience: 3-5 years of relevant work experience Prior experience in financial sector preferred and having product mindset. Expertise in programming tools Python / Hive / SQL / VBA / Tableau Knowledge and application of statistical methods Expertise in end-to-end automation of solutions Strong Client and stakeholder management; Communication skills; Presentation skills Bachelor s degree in engineering, Computer Science, Statistics, Econometrics, Mathematics, Operations Research Preferred Qualifications: Experience in payments, financial sector (any other relevant) industry preferred Experience with analytics for commercial clients / travel expense programs / fintechs preferred Experience in digital product development / exposure to implementation of Agile/Scrum methodologies. Experience in designing scalable solutions and lead implementation of complex data product Strong program management, analytical problem-solving skills Ability to think abstractly and deal with ambiguous/under-defined problems Functional Skills / Technical Skills Experience in product development Good Presentation skills Solution Designing Analytics, Insights Targeting Python, HIVE, SAS, SQL, Advanced Excel Basic statistical technique and algorithms Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Manager-Digital Product Management - GenAI Servicing Innovation

Not specified

4 - 9 years

INR 32.5 - 40.0 Lacs P.A.

Work from Office

Full Time

Developing and implementing upon the GenAI strategy priorities for Global Services Group (GSG) through rapid testing and learning, serving as a first mover for the broader enterprise in this new space Accelerating and scaling GenAI pilot programs through scope definition, coordination, and ongoing centralized support (e.g., analysis, change management, communications) for dedicated pilot teams Rapidly operationalizing GenAI initiatives at scale through development of rollout and scaling plans that quickly shift pilots from key findings to benefit realization, enabling teams to fail fast when appropriate Providing compliance and risk management support for each outstanding use case to ensure responsible and thoughtful use of GenAI technology in accordance with AXP and regulatory policies Role Description: The role will require building strategic and data-driven recommendations that enable the execution of GSG s GenAI strategy. The role will require a deep understanding of GenAI architecture, development frameworks, and troubleshooting to support execution of GenAI product development. This role will be responsible for the execution and delivery of strategic tests and pilots. The ideal candidate will be able to think creatively and prepare analyses and presentations on both forward-looking strategy and achieved results. This role also requires collaboration with various teams, including effective collaboration with Senior Leaders of all band levels across GSG and American Express more broadly. How will you make an impact in this role Supporting the next wave of GenAI pilots, ensuring alignment to prioritization principles while extrapolating takeaways from smaller scale efforts and extending to bigger bets Applying Generative AI solutions to build pilots and products with high expectations on customer satisfaction Thought leadership/creative problem solving to accelerate technological innovation for American Express and drive progressive improvement Developing strong working relationships with various partners to achieve results and enact wide-scale impact across the enterprise Strategic program management for live pilots, ensuring that key breakthroughs, deadlines, and results are implemented by removing roadblocks and facilitating alignment between partners Driving project delivery by encouraging teams, managing relationships with partners, finding opportunities and obstacles/risks, developing strategic recommendations, and ensuring results are successfully performed Results and change leadership, including the planning and development of key GenAI initiatives that result in achievement of balanced, entrepreneurial results Monitoring external perspectives and developments in GenAI and innovation more broadly and incorporating them into to Amex roadmaps and decisioning as relevant Performing analysis of key metrics for GenAI pilots to derive insights on value and performance, and prepare materials for sharing results Must Haves: Knowledge of Generative AI that clearly goes beyond the surface level, including a technical understanding of the functionality, risks and mitigations and an ability to inform use case feasibility Product Management/Development experience Ability to demonstrate a User Centric Approach and ideas on how to demonstrate Generative AI beyond the obvious use case of chat Minimum Qualifications: Strategic, big-picture thinker with demonstrated interest in Generative AI and innovation with strong discernment and high degree of creativity in finding opportunities for products, services, new processes and systems Experience experimenting with Generative AI and Large Language Models, including prompt engineering and other methodologies Highly organized, taking individual initiative and accountability for getting results Ability to navigate ambiguity and engage in structured thinking in order derive meaningful, data-driven insights Solid technical understanding and skilled at articulating complex concepts and issues to partners with varied backgrounds. Excellent oral and written communication and presentation skills to tailor communication to various audiences. Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment At least four (4) years of experience in Product Management/Development Ability to influence without authority at all levels and demonstrated track record for getting results and transformation across multiple lines of business High ethical standards to work in a highly regulated environment and ability to responsibly consider and mitigate risks of applying AI related solutions Experience with agile product development methodologies and tools (Jira, Rally, etc.) Preferred Qualifications: Experience in User Experience research and design, a familiarity with design thinking principles Experience working in delivery and implementation of complex, large-scale, high-performance applications/solutions Exemplar craft mentality to learn about innovative technologies and new approaches to building exceptional customer experiences Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Senior Manager- IT Audit

Not specified

3 - 8 years

INR 13.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Our Internal Audit Group is seeking an eager Manager Technology Audit to help advance and grow our audit coverage across our IT general controls (ITGC) portfolio. In this role, the ideal candidate will lead a staff or senior auditor with a focus on technology processes and technology risk management. This opportunity may include supporting Enterprise Projects, Third-Party Risk audit entities, as needed. Additionally, this role will work immediately alongside colleagues that provide coverage over IT Applications, Cybersecurity and Resiliency. Key Responsibilities include: Effective and efficient execution of audit procedures through planning, fieldwork and reporting in conformance with professional and department standards, assigned schedule and within budgeted hours. Lead one or more senior/ staff and/or co-sourced auditor(s) in diverse geographic locations through coaching throughout the audit lifecycle of planning Engage in continuous learning through department training and self-study on audit methodology, technology processes controls, stakeholder communication and effective workpaper documentation. Contribute to the development of audit analytics that use data to tell the business story, evaluate results and work with audit and business colleagues to synthesize and document findings. Participate in and support planning and capture of meetings with management to represent audit objectives, scope, and results, clearly articulating the potential impact of control gaps capturing clarity and accuracy. Execute simultaneous global audit projects within the technology, projects or third-party risk domains including support of integrated audits that consider financial, operational and compliance. Minimum Qualifications Bachelor s or equivalent degree in technology, information systems or related field Big 4 audit/consulting experience 6+ years of experience in technology audit, IT risk management, cybersecurity or related fields including the audit life cycle and professional auditing practices 2+ years of leadership experience managing audit teams and stakeholder engagement including coaching and developing colleagues in audit procedures or risk management methodologies, in a way that inspires, develops, and delivers results. Strong verbal and written communication skills that deliver clear and comprehensive articulation of risk and controls with actionable feedback to audit leaders and management Effectively works within a team and across teams utilizing project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities Familiarity with technology frameworks e.g. NIST and experience testing technology control domains Ability to embrace complex scenarios with curiosity and confidence using process, risk/control knowledge and experience with IA standards, regulatory and financial industry guidance and best practices relevant to business, technology and data implications Strong sense of integrity and the ability and willingness to challenge and be challenged. Preferred Qualifications Experience in a regulated financial services environment Technology or other audit credentials e.g. Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) Experience testing interface inputs, reports, application security, business continuity and third parties Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Manager - IT Audit

Not specified

2 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

You Lead the Way. We ve Got Your Back. Join Team Amex and lets lead the way together. About the Internal Audit Group at American Express: Our Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. American Express IAG has reinvented our audit process and is leading the financial services industry with our Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that: Provides data-driven and technology-enabled assurance Delivers timely risk insights that are business-aware and forward-looking Supports our colleagues with experiences that prepare them to be enterprise leaders About the Role: Our Internal Audit Group is seeking an eager Manager Technology Audit to help advance and grow our audit coverage across our IT general controls (ITGC) portfolio. In this role, the ideal candidate will lead a staff or senior auditor with a focus on technology processes and technology risk management. This opportunity may include supporting Enterprise Projects, Third-Party Risk audit entities, as needed. Additionally, this role will work immediately alongside colleagues that provide coverage over IT Applications, Cybersecurity and Resiliency. Key Responsibilities include: Effective and efficient execution of audit procedures through planning, fieldwork and reporting in conformance with professional and department standards, assigned schedule and within budgeted hours. Lead one or more senior/ staff and/or co-sourced auditor(s) in diverse geographic locations through coaching throughout the audit lifecycle of planning Engage in continuous learning through department training and self-study on audit methodology, technology processes controls, stakeholder communication and effective workpaper documentation. Contribute to the development of audit analytics that use data to tell the business story, evaluate results and work with audit and business colleagues to synthesize and document findings. Participate in and support planning and capture of meetings with management to represent audit objectives, scope, and results, clearly articulating the potential impact of control gaps capturing clarity and accuracy. Execute simultaneous global audit projects within the technology, projects or third-party risk domains including support of integrated audits that consider financial, operational and compliance. Minimum Qualifications Bachelor s or equivalent degree in technology, information systems or related field Big 4 audit/consulting experience 4+ years of experience in technology audit, IT risk management, cybersecurity or related fields including the audit life cycle and professional auditing practices Experience coaching and developing colleagues in audit procedures or risk management methodologies with or without direct authority, in a way that inspires, develops, and delivers results Strong verbal and written communication skills that deliver clear and comprehensive articulation of risk and controls with actionable feedback to audit leaders Effectively works within a team and across teams utilizing project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities Familiarity with technology frameworks e.g. NIST and experience testing technology control domains Ability to embrace complex scenarios with curiosity and confidence using process, risk/control knowledge and knowledge/research of IA standards, regulatory, and financial industry guidance and best practices relevant to business, technology and data implications Strong sense of integrity and the ability and willingness to challenge and be challenged. Preferred Qualifications Experience in a regulated financial services environment Technology or other audit credentials e.g. Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) or willingness to obtain within 12 months of hire. Experience testing interface inputs, reports, application security, business continuity and third parties Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Manager-Controller

Not specified

5 - 10 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Join Team Amex and lets lead the way together. How will you make an impact in this role Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it s negotiating with some of our largest global partners or creating next year s financial plan, you can influence both our day-to-day PL and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. The objective of the SOX Office Governance team is to provide specialized and strategic risk advisory specific to the Sarbanes-Oxley Act as it pertains to AXP. Finance is looking for a SOX Governance Manager with a background in Financial Reporting who will be focused on ensuring adherence to and providing SME advisory regarding the Sarbanes-Oxley (SOX) Act. This role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager SOX Governance will: Review, risk assess and evaluate AXP business processes for the Financial Reporting Pillar and collaborate with stakeholders like Control Management, Business teams and ORGG Provide technical SOX and ICFR guidance and advisory to the AXP enterprise through targeted trainings to increase awareness and understanding of SOX including the COSO framework Oversee AXP s program to review third-party vendors including SOC-1 and equivalent report assessments Advise Business Tech partners and Automation COEs around implementation and delivery of automated solutions processes which impact AXP s internal controls over financial reporting Implement the SOX Office s risk-based approach to drive SOX process walkthroughs and maintain effective internal controls over financial reporting Manage quarterly deliverables for AXP s Deficiency Evaluation Committee reporting for senior leadership Lead ICFR assessment of Management / Regulatory Driven projects Preferred Qualifications: Bachelor s degree in Accounting, Finance, or related field. Certifications related to accounting and audit (e.g., CPA/CA, CISA, CIA) are advantageous Subject matter expertise in the Sarbanes-Oxley Act, financial reporting risk, Information Technology Ability to implement change and function as a catalyst to further improve the internal controls over financial reporting framework across global processes and system application controls. Ability to provide thought leadership around key initiatives of innovation and efficiency for the SOX Office Strong understanding of risk and controls, audit procedures, Sarbanes-Oxley and process self-assessments Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Analyst - Risk Management

Not specified

1 - 10 years

INR 3.0 - 12.0 Lacs P.A.

Work from Office

Full Time

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we re supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what s possible and we re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. You will be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. We back our colleagues with the support they need to thrive, professionally and personally. That s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Responsibilities This role will support the fast-accelerating GCS business. The role will require to establish governance and controls for sales practices in collaboration with operation excellence and compliance teams. Effectively engage with stakeholders to understand the business requirements. Partnership with Stakeholders and Business Partners to provide valuable insights to support leadership. Support sales organization growth by effectively managing sales portfolio. Drive Analytics and Insights through various data tools. Identify implement various automation techniques to improve efficiency. Drive initiatives through project management. Driving resolution for escalations (if any). Stay focused on relationships, understanding business strategy and objectives. Minimum Qualifications: Academic Background Graduate/Engineering/master s from a reputed university. 5 Years of experience Technical Skills/Capabilities: Good knowledge of big data Salesforce Looking for statistical and operational experience. Behavioral Skills/Capabilities: Good presentation skills Preferred Qualifications: Good communications skills Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Senior Analyst-Control Management

Not specified

2 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

The objective of the COE team is to Establish the Operational Risk and Controls strategy, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting. Function Description: Operational Excellence (COE) plays a vital role in driving the soundness of the lines of business under Global Commercial Services (GCS) through business self-testing and control testing. Purpose of the Role : This role will be a member of the Operational Excellence team and be responsible for supporting and leading the team performing business self-testing and control testing for US SME Segment. Responsibilities : Support certain execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. Track specific issues with KRI limits and risk appetite for US SME to ensure operational risks are managed within agreed thresholds. Assist in the implementation of portions of the operational risk framework to enable effective risk management and decision making in the BU. Help in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs. Facilitate the understanding and use of the risk governance framework basics across BUs through regular communication. Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence). Aggregate specific reporting areas, approvals/exceptions and support "change-the-function" activities for the BU. Administer implementation of specific training initiatives and clear career progression plans that align with Operational Risk Management. Review processes to ensure and monitor the integration of regulatory changes updates into the Operational Risk framework and training materials. Support sharing insights, better practices, themes, etc. across the enterprise Minimum Qualifications: 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities. Project management, communication, and interpersonal skills. Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards. Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively. Preferred Qualifications: Bachelor s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Translating operational risk strategy and appetite into execution guidelines. Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds. Facilitating the implementation of the operational risk governance frameworks. Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards. Supporting the operational risk exam management processes ORMCM Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Lead Analyst

Not specified

2 - 10 years

INR 4.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Purpose of the Role: Process payments within SLA for all partners and ensure compliance requirements are met. How will you make an impact in this role The individual will be part of the GSM- MR Cobrand process. Will be responsible for support payments related to various partners, which shall include calculation and payments. The job will entail contract reviews, detailed analysis of payments and Quality check . The incumbent should also have good communication skills, ability to challenge the status quo and identify improvements . Shall ensure compliance with all prevalent procedures and policies linked to the process assigned to him/her. - The successful candidate should be flexible, result oriented and resilient to work in a highly challenging and dynamic environment. This role may be subject to additional background verification checks. Critical Factors to Success: Team Player High on Integrity Self driven Focused on achieving 100% quality. Academic Background: Must be a Graduate with Commerce background. Functional Skills/Capabilities: Must posses good accounting, MS Excel - Must have strong results-orientation, resourcefulness, and flexibility to overcome significant obstacles to goal achievement in a high-pressure environment. Excellent team player with strong inter-personal skills and be able to interact with multiple Employee levels / Business partners / Customers - A self starter with ability to manage change own work. Knowledge of Platforms: Good knowledge of making payment packages, working on excel and basic knowledge of uploading payments on Oracle. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Analyst/Senior Analyst -Data Analytics

Not specified

1 - 2 years

INR 10.0 - 12.0 Lacs P.A.

Work from Office

Full Time

This role will report to the Manager of Performance and Brand Marketing Analytics team within EDEA and will be based in Gurgaon. Delivering Campaign/Event analysis across partnerships. Delivering and measuring customer experience impact through ROI framework for sponsorships portfolio. Identifying insights , impact and opportunities across partnerships and benefits. Power in-depth strategic analysis and provide analytical and decision support by mining/transforming data. Strong partner management ability to understand the needs and translate the business problem into analytical metrics Minimum Qualifications: 1. Advanced degree in a quantitative field (eg Statistics , Finance, Engineering, Mathematics, Computer Science) 2. 1-2 years of relevant experience with analytical background. 3. Strong programming skills are preferred. Some experience with Big Data programming languages (Hive, Spark), Python, SQL. 4. Experience in large data processing and handling, understanding in data science is a plus. 5. Ability to work in a dynamic, cross-functional environment, with strong attention to detail. 6. Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment. Preferred Qualifications: 1. Strong analytical/conceptual thinking competence to solve unstructured and complex business problems and articulate key findings to senior leaders/partners in a succinct and concise manner. 2. Basic knowledge of statistical techniques. Benefits include: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Senior Business Systems Analyst

Not specified

2 - 7 years

INR 18.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Providing Analytical & Decision Support across GS through advanced analytics (from sourcing to staging data, generating insights to exposing them for consumption via reporting platforms/strategy implementation) Enabling business user self-service through creation of MIS capabilities Systematically identify out of pattern activities in a timely manner and address information gaps by providing insightful analytics Working independently assuming responsibility for the development, validation and implementation of projects Participate on global teams evaluating processes and making suggestions for process and system improvements Interacting with all levels of the organization across multiple time zones. Critical Factors to Success: Ensure timely and accurate MIS based on customer requirements Centrally manage MIS and key operational metrics and address functional data needs across operations and support teams Provide analytical and decision support framework and address information gaps through insightful analytics and developing lead indicators Build collaborative relationships across GS groups and participate on global teams evaluating processes and making suggestions for process and system improvements Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders Past Experience: Preferably a minimum 2 years experience with at least 1 year in Quantitative Business Analysis/Data Science with experience in handling large data sets Academic Background: Bachelors Degree or equivalent, preferably in a quantitative field Post-graduate degree in a quantitative field will be an added advantage Functional Skills/Capabilities: Must possess strong quantitative and analytical skills and be a conceptual and innovative thinker Project management skills and ability to identify and translate business information needs into insights and information cubes for ease of consumption in reporting and analytics Proven thought leadership, strong communication, relationship management skills Ability to work on multiple projects simultaneously, flexibility and adaptability to work within tight deadlines and changing priorities Data presentation & visualization skills Technical Skills/Capabilities: Excellent programming skills on Hive/SAS/SQL/Teradata is essential with good understanding of Big Data ecosystems Exposure to visualization using Business Intelligence software like Tableau or Qlikview will be an added advantage Knowledge of Platforms: Advanced knowledge of Microsoft Excel and PowerPoint, Word, Access and Project Behavioral Skills/Capabilities: Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Benefits include: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Engineer I

Not specified

5 - 11 years

INR 27.5 - 32.0 Lacs P.A.

Work from Office

Full Time

Delivering features, services, components for travel ecosystem that touches millions of customers across the globe Perform all technical aspects of software development (I write, I test, I support) and automation Function as an active member of an agile team through consistent development practices (tools, common components, and documentation) Perform unit, component, integration testing of software components including the design, implementation, evaluation, and execution of unit and assembly test scripts Conduct code reviews and tests of automated build scripts Debug software components, identifies, fixes and verifies remediation of code defects (own work and the work of others) Enable the deployment, support, and monitoring of software across test, integration, and production environments Education and Experience : 5+ years of software development experience in a professional environment and/or comparable experience such as: Demonstrable software development experience in Java with Spring Boot Demonstrable software development experience in React/Angular/HTML/CSS Experience working in Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget o spec and with quality. Experience with design and coding across one or more platforms and languages. Experience with distributed (multi-tiered) systems, algorithms, and relational and document databases. Experience with REST API Design and development. Experience with cloud technologies Excellent troubleshooting skills. Excellent oral and written communication and documentation abilities Comfortable in a small, intense and high-growth environment You know and can admit when something is not great. You can recognize that something you ve done needs improvement Bachelor s Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Manager-Controller -IFRS9 A&R

Not specified

8 - 10 years

INR 15.0 - 19.0 Lacs P.A.

Work from Office

Full Time

Collaborate effectively with Risk Finance, Risk Decision support and Risk Technology development teams to ensure seamless / timely quarter close. Identifying and flagging the issues timely for resolution. Provide support to Market Controllers in timely regulatory filings Conduct deep dive analysis & coordinate with multiple stakeholders to provide meaningful insights into period over period movements and underlying drivers Prepare and deliver the quarterly decks including regulatory disclosures (whenever / wherever applicable), ensuring the data integrity and timeliness. Lead with a digital mindset - understand, leverage & implement technological changes, conduct effective UATs, highlighting the gaps timely and coordinating with Tech team to address the gaps Manage the control framework Support smooth conduct of audits and query resolution Lead / support various projects Critical Factors to Success: Error free and timely delivery of quarterly decks along-with required disclosures (wherever needed). Effective UATs and closure of gaps in collaboration with Product Owner team. Put enterprise thinking first and balance between enterprise priorities and customer needs. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Functional Skills/Capabilities: Strong process orientation and analytical problem-solving skills, demonstrated process improvement Excellent written and verbal communications skills, strong collaboration, and relationship skills Technical Skills/Capabilities: Knowledge of IFRS 9 / US GAAP accounting Knowledge of VBA, SQL Analytical skills with the ability to undertake cause effect analysis Knowledge of financial systems Strong knowledge of Amex systems will be an added advantage. Behavioral Skills/Capabilities: Results driven, self-starter, able to lead and influence without direct authority Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix organization Enterprise Leadership Behaviors: Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Past Experience: Experience with financial reporting preferably in Credit and Fraud Risk reserving and drivers of change Experience in areas like project management, process governance & control & compliance is required Good knowledge of writing SQLs In addition to above, experience with credit reserves and portfolio analysis, financial modeling and accounting Academic Background: CA/ CPA / MBA (from a reputed institution) 8 or more years of financial and accounting experience including reasonable techno-functional knowledge in Macros, VBA, SQL writing Compliance Language Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Technology Vendor Analyst

Not specified

3 - 6 years

INR 11.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Billing Validation of Technology vendor invoices as per approved contract/ SOW ensuring timely payout, including review & dispute resolution with Vendors/ Internal teams. Ensure timely & accurate booking of accruals and other accounting entries in partnership with Technology Controllership Financial modeling / cost benefit analysis skills Managing vendor rebate forecasting and collection Provide local support for audits, both by AXP Internal audit, and external government agencies, regarding vendor companies and AXP. Ensure Vendor s compliance to India Contract Labour (Regulation and Abolition) Act Take over any new additional responsibility assigned from time to time and handle any cross functional activities assigned within the team Relationship management with GCO, Tax, Controllership, GSM and Vendor partners Drive/Support continuous process improvement & automation Issue management, contractual management Minimum Qualifications Minimum of 3 years of relevant work experience in Invoice payments / Financial/Data analytics / Contract management, preferably in IT services Masters in Business Administration Preferred Qualifications Chartered Accountant or Equivalent Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Customer Service Analyst

Not specified

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Developing and maintaining a good understanding of anti-money laundering and financial crime legislation, and a comprehensive understanding of client due diligence requirements Maintaining a working understanding of the firm s anti-money laundering and financial crime policies and procedures. Maintaining a good knowledge of potential red flags regarding the client and work types across the firm and the jurisdictions within which the firm s clients are based 2. Compliance and Risk Management Ensuring prompt escalation of any compliance risks or issues within the Business team. Assisting in the review of matter risk assessments and implementing any necessary safeguards. Providing support to monitor and audit client opening and AML procedures and policies to ensure they are being followed across the firm. Undertaking such other duties as are broadly within the compliance and risk remit including new compliance regulations that may occur from time to time Minimum Qualifications Graduate with About 2 Years with Experience Analytical, Problem Solving And Decision-Making Skills Ability To Write Clearly And express themselves well In Groups And One To One Conversations. Should have strong knowledge of Excel, MS Word/Power Point, MIS, Strong Communication Skill MIS Knowledge. Preferred Qualifications Cadence, Globestar, Credit Safe, Renovo, CLIC UK market regulatory understanding Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Team Leader - Operations

Not specified

5 - 10 years

INR 16.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Lead and motivate a team of agents to achieve performance targets and deliver excellent customer service. Provide regular coaching, mentoring, and feedback to team members to enhance their skills and performance. Foster a positive and collaborative team culture, promoting a high level of engagement and morale. Monitor and analyze team performance metrics, ensuring adherence to quality standards and key performance indicators (KPIs). Implement strategies to improve team performance and achieve service level agreements (SLAs). Conduct regular performance reviews and set clear performance expectations for team members. Ensure that the team consistently meets or exceeds customer satisfaction goals. Identify trends and areas for improvement based on customer feedback and take proactive measures to enhance the customer experience. Collaborate with relevant stakeholders to identify opportunities for process improvements and efficiency gains. Facilitate clear and effective communication within the team and with other departments, when required. Serve as a point of contact between the chat servicing team and management, providing regular updates on team performance and challenges. Ensure team members adhere to company policies, procedures, and regulatory requirements. Identify and mitigate potential risks related to customer interactions and data security A team player with a clear understanding of companys code of conduct Qualifications: Should possess excellent communication skills. Candidate with Credit Card Servicing knowledge is preferred with strong understanding of American Express policies & procedures. Excellent leadership skills accompanied by quick comprehension & clear articulation. Demonstrated Ability to Work Effectively Within A Team Environment Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge In-depth knowledge of performance metrics Good PC skills Organizational, decision-making and time-management skills The incumbent should have a performance rating of G3/L3 or better in the last annual PMP review. The incumbent should not be on any type of counseling at the time of applying. The incumbent should be tenured for a minimum of 12 months at Band 28 and 18 months at Band 30 in the current role as on the date of application timeline. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Account Protection Specialist

Not specified

1 - 4 years

INR 6.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls Answer inbound calls from Card members and set up/action fraud cases on calls Review fraud claims from Card members to make a decision, to either accept the claim from the Card member or reject it Detect and minimize credit and fraud risk whilst enabling spend at the same time Real time, transaction level credit and fraud risk assessments for requests received from our Cardmember or merchants Point of Sales (POS) approval, charge reversals request from merchant establishments Resolve cases within the assigned empowerment limit Continue to monitor current trends in Fraud landscape & suggest preventive & corrective measures Meet and endeavor to exceed metrics on transactional quality, compliance, RTF, regulations and productivity as per goals Minimum Qualifications Graduates/Postgraduates Excellent communication Minimum 1 year experience in contact center domain Proven analytical and problem-solving skills with a strong attention to detail Ability to work in a hybrid environment Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment Ability to work in a 24/7 rotational environment Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Financial Analyst

Not specified

0 - 5 years

INR 12.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Analyze large datasets to identify trends, patterns, and relationships for actionable insights Develop and implement statistical models and algorithms to solve complex business problems Collaborate with stakeholders to define project objectives and design experiments Build predictive models and conduct scenario analysis to support forecasting and decision-making processes Monitor and evaluate model performance, making recommendations for improvements as needed Conduct research and stay up-to-date with the latest trends and advancements in data science and analytics Present findings and recommendations to senior management and other stakeholders in a clear and concise manner Requirements Bachelors degree in Data Science, Computer Science, Statistics, or a related field Proven experience working as a Data Scientist in the Financial Services industry Strong proficiency in programming languages such as Python or R Excellent analytical and problem-solving skills, with the ability to work with complex data and generate insights Experience with data visualization tools such as Tableau or Power BI Knowledge of machine learning techniques and algorithms Familiarity with databases and data querying languages such as SQL Strong communication and collaboration skills, with the ability to explain complex concepts to non-technical stakeholders Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express - Financial Analyst- Gurgaon

Not specified

2 - 5 years

INR 8.0 - 13.0 Lacs P.A.

Hybrid

Full Time

You Lead the Way. Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Function Description:India Fixed Assets – Accounting, Reporting & Audits Purpose of the Role:The primary purpose of this role includes managing India Fixed Assets accounting, reporting and audits for 4 non-banking legal entities and 1 banking entity to ensure timely and accurate preparation of fixed assets register as per INDAS guidelines, submission of various schedules and reports as per the Indian Companies Act and Income Tax requirements and ensuring successful completion of internal and statutory audits as per India local GAAP. There will be 1 or 2 colleagues reporting to this person.The incumbent will work closely with business stakeholders – GREWE, Technology, India Market Controllership Teams (both non-banking and banking entity), external auditors e.g. EY, PwC to ensure smooth and seamless completion of accounting, reporting and audits.He / she will ensure end to end financial accounting, reconciliation and reporting of financials for India Legal Entities as per Local GAAP requirements. Role will require strong focus on accounting, reporting, controls & compliance, collaboration across teams, understanding of existing processes and enhancing quality & governance across end to end process. Responsibilities: -The incumbent will ensure that integrity, control and optimal functionality is maintained to ensure consistent delivery of accounting, reconciliation, reporting and auditsShould be able to work interpedently with minimal supervision in the midst of situations with ambiguityThe incumbent shall ensure compliance with all prevalent policies and procedures linked to the area and processes assigned to him / herProvide leadership to direct report(s), coach, develop and motivate themIndependently research and provide solutions and support for resolution of issues and queriesThe incumbent must be able to work with, communicate and influence all levels of management and be self-driven with minimal supervision.Contribute toward process improvements through ongoing review of processes / opportunities for automation, enhanced reportingCritical Factors to Success:Strong knowledge of accounting & reconciliation – knowledge of India processes as per INDAS and regulatory requirement will be an advantageKnowledge of India Taxation especially GST and Income taxAbility to manage multiple activities simultaneously & prioritize accordinglyExcellent follow-up and detail oriented, using Excel, a plus.Good communication, collaboration and interpersonal skillsIncumbent need to be flexible and able to perform responsibilities at different times of the day given engagement with multiple stakeholdersThe incumbent must be able to effectively work in a team environment and maintain high level of team engagementShould have a transformation mindset with curiosity and will to learn new tools and apply to work situation to enhance process quality and effectivenessAbility to manage multiple activities simultaneously & prioritize accordinglyShould possess good analytical skills.Past Experience:India Local GAAP, Taxation, Accounting, Reconciliations, Reporting, Oracle and other AXP Technology Platforms , MS office Academic Background:The incumbent should be a qualified accountant (CA) / IFRS Certified with at least 2 years of post-qualification experience.Preferrable Skills:A strong financial accounting / reporting background.Proven ability to drive continuous improvements.Very good knowledge of India Local GAAP and relevant Amex policies Good awareness of system based accounting.Should possess good experience of automating manual processes and process transformation.High proficiency in MS-Office applications, Essbase/analytical software, Oracle - Demonstrate ability to operate in a large company matrix environment.Change and project management exposure.Excellent verbal and written communication skills.A fast/keen learner with the ability to learn a detailed process quickly.Ability to share technical knowledge and proactively encourage others to do the same.Problem Solving & Decision Making.Ability to work in the midst of ambiguity and demonstrate resilience.Results driven and ability to perform multiple tasks, work to strict deadlines and priorities tasks.Sets own goals and work with minimal supervision in line with critical regulatory and statutory reporting activities.Analytical and problem solving skills to identify and resolve queries and track issues to conclusion.The incumbent must be able to effectively work in a team environment and maintain high level of team engagement.Must demonstrate personal accountability in ensuring all tasks and activities are carried out on time and in accordance with requirements.Technical Skills:The incumbent will be required to have relevant India Local GAAP knowledge and its functional linkage and application. Knowledge of Platforms: - Oracle & MS office Compliance LanguageWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Senior Engineering Manager

Not specified

8 - 13 years

INR 50.0 - 55.0 Lacs P.A.

Work from Office

Full Time

We are seeking a highly skilled Senior Engineering Manager with a strong foundation in API strategy, system architecture, and cloud-native technologies, along with proven leadership abilities to drive engineering excellence. In this role, you will be responsible for leading high-performing production management & engineering teams, and ensuring successful delivery of scalable and secure solutions. Job Responsibilities: Define and drive production management strategies to ensure high availability, improved resiliency, and enhanced observability to support growing A2A, B2B and B2C API workloads. Lead incident response process, ensuring reduction in Mean Time To Recovery (MTTR) with an objective of minimizing business impacts. Develop root cause analysis and implement corrective actions to continuously improve system reliability. Contribute to API strategy goals to provide best-in class seamless integration for our customers and partners. Drive automation-first principle for change deployments, scaling, and incident response. Improve end-to-end observability to gain insights into system performance and identify areas for improvement. Design and implement disaster recovery plans and business continuity strategies. Provide strong leadership to a geographically dispersed team and prioritize the projects as situation demands. Lead and mentor a strong team of software engineers fostering a culture of reliability and operational excellence. Guide team members on career development opportunities, conduct performance evaluations, and provide continuous feedback. Nurture a highly collaborative, inclusive, strong cohesive and productive team passionate about accomplishing targets in timely manner in line with overall organization strategy and goals. Minimum Qualifications: Bachelors degree in or Engineering, Science or Technology. 8+ years experience working as an SRE, production management, or similar role with a minimum of 2 years experience in leadership roles. Preferred Qualifications: Hands-on experience on Service Mesh, Docker, Kubernetes and OpenShift technologies. Experience with monitoring and alerting tools such as Prometheus, Dynatrace, Grafana, Elasticsearch, Fluentd and Kibana (EFK), Splunk etc Proficiency on pipeline-based deployments via CICD framework. Proficiency on at least one programming languages/tools including Python, Golang, Ansible etc Knowledge on networking concepts including TCP/IP, DNS, and load balancing. Excellent problem-solving skills, and the ability to quickly diagnose and resolve sophisticated issues. Knowledge on incident management frameworks (ITIL, SRE principles). Strong communication skills, and ability to collaborate with multi-functional teams. Strong analytical and problem-solving skills, with a track record of improving resiliency and availability of the systems. Proven track record to lead, mentor and scale team members in a fast-paced production environment. Proven success in building a high-performance, reliability-focused engineering culture. Passion for staying up to date with the latest industry trends. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Senior Service Assurance Engineer I

Not specified

8 - 13 years

INR 19.0 - 21.0 Lacs P.A.

Work from Office

Full Time

As a Sr Service Assurance Engineer in our Mission Control organization, you will be essential in providing enterprise services to ensure high levels of product availability for the customers and partners of American Express. Key responsibilities may include: Onboarding new technologies Observability Drive Issue Resolution (triage, troubleshoot, resolve) Lead teams as needed to drive resolution Incident Communications Minimum Qualifications bachelors Degree or equivalent in computer science, computer science engineering or related technical experience. 8 + years of varied experience in software engineering or service delivery. Experience with identifying application/infrastructure risks and mitigation strategy and the ability to work with a team to ensure risks are mitigated. Performance troubleshooting and tuning, experience implementing high availability solutions like Always on, Clustering, Mirroring etc Solid understanding of ITIL (Event, Incident, Release, Problem and Knowledge Management) is critical to success. Experience with troubleshooting techniques for root cause analysis of issues. Experience working with monitoring tools - application performance monitoring, AIOps or an equivalent tool to improve overall efficiency. Experience in one or more of the following: Programming languages, Networking, Linux/Windows, Mainframe, Middleware, Databases, cloud. Proficient verbal and written communication skills. Soft skills analytical thinking, curiosity, continuous learning and improvement attitude. Preferred Qualifications DevOps knowledge for highly available IT infrastructure. Building live production APIs and services. Experience with automation development. Familiar with Agile or other rapid application development methods. Hands-on expertise with application design, software development and automated testing. Experience with relevant business domain related functions. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Engineer I

Not specified

6 - 11 years

INR 27.5 - 32.0 Lacs P.A.

Work from Office

Full Time

American Express has embarked on an exciting digital transformation driven by an energetic new team of high performers This group is nimble and creative with the power to shape our technology and product roadmap If you have the talent and desire to deliver innovative financial products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media platforms, join our transformation team As a key member in this organization, the programmer will develop, deploy and maintain multiple iterations of automation using capabilities like Robotics Process Automation (RPA), Java, .NET to drive service standardization, reduce defects, and allow for a greater focus on relationship care by our Customer Care Professionals This role has global scope, working across markets and business units to deliver on the long-term business strategy for GSG (Global Servicing Group) Tech Stack Requirements: Generative AI: Programming: Python, TensorFlow, PyTorch, Hugging Face.NLP Tools: BERT, GPT (OpenAI API), SpaCy, NLTK.Data: Pandas, NumPy, SQL, NoSQL, data preprocessing. Deployment: Docker, Kubernetes, AWS Sagemaker, Google Vertex AI.Optimization: Model fine-tuning, quantization, API integration. Others: Prompt engineering, ethical AI practices. Traditional AI-Based Automation: Programming: Python, Java, C#. RPA Tools: Blue Prism, UiPath, Automation Anywhere. AI/ML: Scikit-learn, XGBoost, OpenCV (for vision tasks). Integration: REST APIs, SOAP, middleware (MuleSoft). Data: SQL, ETL tools, structured/unstructured data processing. Deployment: CI/CD pipelines, cloud platforms (AWS, Azure, GCP). DevOps/MLOps: Git, Jenkins, Docker, Kubernetes. Cloud: AWS, Azure, GCP. Automation Frameworks: Selenium, Ansible, Apache Airflow. Responsibilities: Analyze requirements/ user stories to appropriately support design activities. Deliver platform automations for Amex internal customers. Drive process assessments for automation opportunities leveraging intelligent automation like OCR, APIs, cognitive, AI, ML etc Prepare documentation of solution and coding to ensure future maintenance. Create reusable knowledge assets for each automation project. Design, develop, e2e testing, troubleshoot, debugs, evaluates, modifies and maintain automation solutions. Perform enhancement and re-design of implemented automation solution in line with new compliance or process improvements needs. Quick learning attitude for adapting to new enterprise tools and cross-leverage functional knowledge. in automation processes. Drive knowledge sharing session with peers and share best practices for team upskilling. Function as a development member of an agile team and helps drive consistent development practices. Contribute to discussions about tools, methods and approaches. Provide continuous support for ongoing application availability. Ensure timely completion and quality of all documentation and deliverables produced by engineering team. Configure software and equipment and tests platform specific versions. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Quality Engineer II

Not specified

3 - 8 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Should be proficient with defining technical architecture/ solution based on problem in hand. Identify opportunities for further enhancements and refinements to standards and processes. Fine tune the existing technology with new ideas and optimization opportunities. Should be able to define solution scoping and effort sizing within a cross-functional team Serving as a core member of an Engineering team help and guide the team in end-to-end delivery Effectively interpreting technical and business objectives and challenges and articulating sound solutions. Provide technical expertise in driving projects from inception to closure Perform code reviews, design reviews and help the team to produce high quality systems. Research: stay informed on technology trends. Qualifications bachelors degree in engineering or computer science or equivalent OR masters in computer applications or equivalent. 3+ years of experience in automation testing using API automation, Java, Selenium, Playwright, Cucumber.js Good understanding of automation testing paradigms for frontend, middlewares, and microservices Good understanding of deployment strategies, change management, and application monitoring for quality control. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Senior Engineer II

Not specified

4 - 7 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Responsibilities : Develops and tests software, including ongoing refactoring of code & drives continuous improvement in code structure & quality. Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals, and experience , Primary focus is spent writing code, API specs, conducting code reviews & testing in ongoing sprints or doing proof of concepts/automation tools. Functions as a core member of an Agile team driving User story analysis & elaboration, design and development of software applications, testing & builds automation tools. Works on a specific platform/product or as part of a dynamic resource pool assigned to projects based on demand and business priority. Identifies opportunities to adopt innovative technologies. Working knowledge of UNIX, Linux, Postman will be advantageous. Working knowledge of CICD Tools Conduct user research and evaluate user feedback. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Present and defend designs and key milestone deliverables to peers and executive level stakeholders. Embodies growth mentality by looking beyond the obvious for continuous improvement opportunities. Designs, codes, tests, maintains, and documents applications. Takes part in reviews of own work and reviews of colleagues work. Defines test conditions based on the requirements and specifications provided. Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s) Intermediate knowledge of infrastructure technologies and component. Provides advanced knowledge of technical and functional principles. Effectively leverages General knowledge of the relationships that exist between all relevant functional groups within American Express. Should have experience in analysis, design, development, testing, and implementation of system applications. Demonstrated ability to develop and document technical and functional specifications and analyze software and system processing flows. Creative problem solving (Innovative) Education & Experience : bachelors degree in engineering or computer Science or equivalent OR masters in computer applications or equivalent 4 to 7 years of experience is required. Familiar with Agile or other rapid application development methods. Experience with design and coding across one or more platforms and languages as appropriate. Tech Stack / Programming language for this role Java, Kotlin Hands-on expertise with application design, software development and automated testing Experience with distributed (multi-tiered) systems, algorithms, and relational databases Confirmed experience with object-oriented design and coding with variety of languages. Participate in code reviews and automated testing. Technical/Platforms Back-end programming languages using Core Java Able to understand and use complex data structures and associated components. Tech Stack / Programming language for this role Java, Kotlin Working knowledge of UNIX, Linux, Postman will be needed. Expert on Core JAVA REST APIs Working Knowledge of CICD. Understanding of server-side languages (Jade, EJS, Jinja, etc) Source control (Git, SVN, Bitbucket, Svn, Stack overflow, etc) Continuous Integration (Jenkins, Bambo) Container Concepts (LXD, Docker) Orchestration (Kubernetes, Mesos, Swarm) Behavioral Teamwork & ability to multi-task Excellent communication skills Excellent technical and analytical aptitude Ability to influence and lead others. Self-starter with a curiosity and appetite for new technology, Results driven. Willingness to understand the business and participate in discussions around project requirements. Functional Strong analytical & strategic thinking skills Ability to interpret technical /business objectives and challenges. Porting/Software Configuration Agile Methodologies Software development Knowledge of open-source frameworks and libraries Good understanding of networking protocols and stacks Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Senior Engineer II

Not specified

8 - 13 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Responsible for delivering software solutions to benefit the American Express enterprise Minimum Qualifications Bachelors degree in Computer Science, Engineering, or a related field 3+ years of experience in a modern development stack (Java, Python, Golang, or similar) Experience with relational databases (SQL Server, PostgreSQL, Oracle or similar) Preferred Qualifications Experience in application design, software development, and testing, preferably in an Agile environment Hands-on experience of Docker, Kubernetes and OpenShift Experience designing and developing REST APIs for high volume clients Experience with continuous integration tools (Jenkins, Gitlab CI) Experience with automated build and test frameworks Aptitude for learning and applying new technologies and translate them into working software. Experience with container and container orchestration technologies, such as Docker and Kubernetes Experience with collaboration tools (GitHub, JIRA, Confluence, etc) Strong analytical, problem-solving/quantitative skills Willing to take risks, experiment, and share fresh perspectives Ability to effectively communicate with internal and external teams Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Infrastructure Engineer I

Not specified

6 - 11 years

INR 17.0 - 19.0 Lacs P.A.

Work from Office

Full Time

Conducts root cause analysis and resolution of problems Participates in the development and deployment of preventative maintenance procedures Adds value to Disaster Recovery Testing Meets the agreed quality standards of documentation and reporting adhering to Service Delivery requirements Works in liaison with the product engineering and delivery & integration teams via Retrospectives/Post implementation Reviews to ensure quality standards are adhered to during development and implementation Work with the team in achieving continuous service improvement by maintaining Industry standards and knowledge repositories Takes part in incident management, preventive solutions and resolutions to the Service Delivery Manager/Director Play a part in discussions between the Business Unit CIO and infrastructure teams Take part in culture of innovation and experimentation, constantly purse and learn industry leading/innovative technologies and solutions, and always be ready to try new concepts without fear of failure Works with teams of larger scope to fine tune and configure systems for performance attainment Applicable experience in production/service delivery/ operations support environment. Good to have a security background with stress on authentication and cyber security Hands on in coding in JSON, Java, HTML5, JavaScript, Unix Shell Script. Good Exposure in any one is a plus. Hands on administrative experience with application servers and application performance monitoring tools (Eg. ELF, Dynatrace, Splunk, Prometheus, or other open source tools) Knowledge of ITIL Service Operations processes Clear understanding of one or more Cloud systems (AWS, Open Shift, Azure Cloud, Oracle cloud or others) Basic understanding of containerization, docker and Kubernetes Knowledge of distributed (multi-tiered) systems, algorithms and relational databases/no-SQL Databases bachelors Degree in computer science, computer engineering or related field or equivalent associate degree. Good communication and interpersonal expertise. Able to understand Agile practices

Engineer I

Not specified

4 - 7 years

INR 27.5 - 32.0 Lacs P.A.

Work from Office

Full Time

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Responsibilities : Develops and tests software, including ongoing refactoring of code & drives continuous improvement in code structure & quality. Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals, and experience , Primary focus is spent writing code, API specs, conducting code reviews & testing in ongoing sprints or doing proof of concepts/automation tools. Functions as a core member of an Agile team driving User story analysis & elaboration, design and development of software applications, testing & builds automation tools. Works on a specific platform/product or as part of a dynamic resource pool assigned to projects based on demand and business priority. Identifies opportunities to adopt innovative technologies. Working knowledge of UNIX, Linux, Postman will be advantageous. Working knowledge of CICD Tools Conduct user research and evaluate user feedback. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Present and defend designs and key milestone deliverables to peers and executive level stakeholders. Embodies growth mentality by looking beyond the obvious for continuous improvement opportunities. Designs, codes, tests, maintains, and documents applications. Takes part in reviews of own work and reviews of colleagues work. Defines test conditions based on the requirements and specifications provided. Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s) Intermediate knowledge of infrastructure technologies and component. Provides advanced knowledge of technical and functional principles. Effectively leverages General knowledge of the relationships that exist between all relevant functional groups within American Express. Should have experience in analysis, design, development, testing, and implementation of system applications. Demonstrated ability to develop and document technical and functional specifications and analyze software and system processing flows. Creative problem solving (Innovative) Education & Experience : bachelors degree in engineering or computer Science or equivalent OR masters in computer applications or equivalent 4 to 7 years of experience is required. Familiar with Agile or other rapid application development methods. Experience with design and coding across one or more platforms and languages as appropriate. Tech Stack / Programming language for this role Java, Kotlin Hands-on expertise with application design, software development and automated testing Experience with distributed (multi-tiered) systems, algorithms, and relational databases Confirmed experience with object-oriented design and coding with variety of languages. Participate in code reviews and automated testing. Technical/Platforms Back-end programming languages using Core Java Able to understand and use complex data structures and associated components. Tech Stack / Programming language for this role Java, Kotlin Working knowledge of UNIX, Linux, Postman will be needed. Expert on Core JAVA REST APIs Working Knowledge of CICD. Understanding of server-side languages (Jade, EJS, Jinja, etc) Source control (Git, SVN, Bitbucket, Svn, Stack overflow, etc) Continuous Integration (Jenkins, Bambo) Container Concepts (LXD, Docker) Orchestration (Kubernetes, Mesos, Swarm) Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Staff Architect - Java, Micro services

Not specified

8 - 13 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Perform rapid POCs to experiment and build rails for the engineering team Support engineers and project managers in rapid development and deployment Actively participate in team and enterprise-wide architecture and engineering discussions. Introduce enterprise architectural paradigms and solutions into the portfolio. Drive both high level and detailed design and conduct design reviews Engage and work with cross-functional leaders to understand and help define business principles, goals and strategy within scope of responsibility. Communicate to senior leaders regarding strategy direction and changes. Mentor engineers and solution architects to ensure technology complexities are understood very clearly to implement solutions expeditiously with high quality Minimum Qualifications: 8 or more years of strong hands-on experience in Java and experience with backend or middle ware processing Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability. Strong experience in applications with high throughput and performance Experience with micro services architectures and service mesh technologies is preferred. Strong written, verbal communications, presentation skills, leadership, problem solving and analytical skills. Proven collaboration skills along with the ability to influence without authority Hands on experience in the following environments is preferred: Java,Go,Vert.x,React, Envoy, gRPC, ProtoBuf, JSON, CouchBase, Cassandra, Redis,Consul, Jenkins, docker, Kubernetes, OpenShift, Drools, Elastic Stack,Kafka, Spark, ML Bachelor s degree in computer science, Computer Science Engineering, or related field required; Advanced Degree preferred. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Lead Analyst

Not specified

2 - 4 years

INR 9.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Function Description: Card & Merchant Accounting and Controls (CMAC) team in Global Financial Operations, Controllership, manages the foundational accounting for Card Member spend, Remittances and Merchant payments along with various other operational accounting processes that is core to a Credit Card domain. This team is the last line of defense and liaisons with broader controllership, technology / product, and Global Service Group (GSG) / servicing teams to ensure correct Card Member allocations and financial integrity is embedded in the end-to-end process How will you make an impact in this role? This B28 role will be primarily responsible for managing E2E accounting and research and clearance processes for Card Member Credit Balance Refund & Transfer, Governance of B/sheet accounts (specifically Bank and suspense accounts ensuring all accounting (upstream system/manual) is processed timely and accurately across Global markets (APAC, EMEA, US, LAC), managing ledgers, governance and accounting. Incumbent will also be responsible to maintain financial integrity through timely reporting of process metrics, inputs related to trending variances, static and unnatural balances, customer queries and status of process improvement driven by upstream/downstream automation and improvements. Responsible for maintaining financial integrity of the Card Member Credit Balance Refund & Transfer process. Be able to gain detailed understanding of end-to-end accounting, inputs, processes, controls, process flows, metrics, risks, SLAs and output of the process Work closely with business partners (Servicing teams within GPS & CFN) to clear the daily/monthly financial transactions, drive process efficiency and proactively highlight any exposure Be able to proactively highlight, communicate and mitigate risks. Monitor the trending of the Balance Sheet accounts managed and work with different stakeholders to identify and fix the RCA Ability to drive self and team goals with continuous focus on process improvement. Demonstrate effective proactiveness, transformational mindset as well as strong analytical skills. Ability to manage multiple projects to support enterprise goals. Effectively coordinate with technology for development / automation opportunities Ensure compliance with prevailing policies and procedures besides contractual and regulatory requirements as applicable Minimum Qualifications: B. Com with 2-4 years or CA/MBA/Postgraduate with 0-2 years of work experience Good knowledge of AR Platforms CARE, MARS, Payable Systems Oracle SL, Mercury, etc. Good knowledge of Excel, PowerPoint, Business Intelligence and other data applications like Cornerstone, main frame systems is a plus Good communication and interpersonal skills Preferred Qualifications: Well-developed analytical skills, ability to understand the linkages to processes. Good Accounting knowledge. Demonstrate leadership skills needed to create, develop and communicate with diverse stakeholders. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Manager-Financial Systems

Not specified

3 - 7 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

This position is part of a team that manages the data and business architecture for pan finance solutions within the Finance, Technology Data & Transformation (FTD&T) group. The primary responsibility for this role is to lead the end-to-end data and process architecture and de livery for projects for multiple line of businesses within Finance organization at American Express. This role is part of the FTD&T team and is responsible for building, deploying, and managing automated solutions for managing extremely large datasets in partnership with American Express Technologies. The job s focus include s , but is not limited to : Manag ing the deployment of Finance s anomaly detection tool across multiple data sources. Defin ing the functional design for data anomaly detection and resolution, data quality and recommend solutions . Partner ing with Finance stakeholders and Technology partners to design, build, test and deploy solutions to fulfill data monitoring and anomaly detection process requirements. Test case and plan creation, execution, and coordination . Anomaly detection tool support , d efect identification and resolution . The responsibilities of this job include: Finance process analysis Work with the Finance pro duct owners and other teams to understand the ir data and processes . Participate in development of plans and strategies, best practices, and standards related to data management processes, data products, data security and programs. Work with product team to prioritize features for ongoing sprints and managing a prioritized list of data requirements / user stories. Recommend and evaluate various modelling techniques to identify data anomalies across different dimensions . Design data structures and views to support the reporting/dashboard delivery for data anomaly detection . Solution Design Design processes to monitor Finance data to detect anomalies and resolve data quality issues. Contribute to decisions about tools, methods and approaches. Identify opportunities to adopt innovative technologies. Build/Deployment Work with AET, Finance partners, and other stakeholders, to deploy anomaly detection solutions across the appropriate Finance user base. Perform testing and data validation as needed. Provide product s upport and expertise to the users of the anomaly detection tools. Qualifications Bachelor s degree in finance , Information Management, Data Management , Computer Science , Statistics , or similar field preferred Previous work experience in various Finance disciplines such as Accounting, Financial Reporting, Regulatory Reporting, Management Reporting, Treasury, Tax, Banking, Data Management, and other data related projects preferred . Strong knowledge of relational database concepts and data management concepts; knowledge of SQ L or other query languages. Previous experience working with large volumes of data, architecting data solutions, extracting insights, and supporting analytic and reporting platforms is desired. Basic understanding of Big Data environments (unstructured, structured) and related technologies (e.g., E T L, Machine Learning). Basic understanding of Agile methodology and delivery concepts Candidate must have strong analytical and problem-solving skills as well as strong relationship skills. Previous experience working closely with Technologies to deploy systems to re-engineer processes and solve complex business problems. Transformational approach to Process efficiency and effectiveness. Strong written and verbal communication skills Demonstrated organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously . Self-motivated, proactive, and dedicated to the delivery of high-quality service to consistently exceed customers expectations. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express- Senior Financial Analyst- Gurgaon

Not specified

1 - 4 years

INR 8.0 - 12.0 Lacs P.A.

Hybrid

Full Time

You Lead the Way. Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Function Description:The position is responsible for performing Controllership activities in support of the US Legal Entities. The position will report directly to one of the SDL, and will serve in supporting the controllership functions, business management, finance organizations and regulators.Purpose of the Role:The position will play an integral role in achieving our goal to protect and assure the integrity of the financial statements, proactively eliminate controllable financial risk and exposure to the business, and regularly execute accurate and effective financial reports and controls. The position will also be responsible for supporting critical business initiatives and providing accounting and reporting decision support as part of a world-class controllership organizationResponsibilities:Preparation & Review of US GAAP financial statements, trend analysis, variance analytics and commentaryPreparation & Review of Y9LP submissions for Bank holding companyPerform and review specialized accounting procedures, including reconciliationsEnsuring and monitoring quality and change control over financial related processes including regulatory reporting and compliance with review of intercompany transactionsIdentifying and executing critical quality initiatives to continuously improve financial processes and add value to the CompanySupporting the enterprise-wide initiatives impacting the legal entity space and ensure end to end coordinationPast Experience:US GAAP knowledge/ experience2-3 years Finance, Accounting & Reporting experience;Academic Background:CA/CPA or equivalent professional qualification preferred; Degree in Finance/Accounting an advantage Functional Skills/Capabilities:Ability to manage multiple priorities with excellent attention to detailAble to challenge status quo & effectively communicate to leadership, auditors and regulatorsStrong analytical skills and ability to connect business driversStrong relationship building skills and ability to influence without direct controlTechnical Skills/Capabilities:Knowledge of US GAAP along with ability to understand the changes resulting from upcoming GAAP modificationsShould have a troubleshooting mindset and ability to navigate through complex accounting transactions Knowledge of Platforms:Oracle, EssbaseBehavioral Skills/Capabilities:Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External PerspectiveBring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration EssentialDo It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands CourageCompliance LanguageWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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