Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DHARSHAN - 7996002799 (Please send a message on WhatsApp in case the numbers is busy). Designation: Senior Process Associate Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, DHARSHAN 7996002799
Posted 7 hours ago
0.0 - 2.0 years
1 - 1 Lacs
Mumbai
Work from Office
Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts Job Description We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the Night shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: voice process,customer service,multitasking,problem-solving,excellent communication skills,customer satisfaction,international voice process,communication skills
Posted 7 hours ago
0.0 - 5.0 years
2 - 7 Lacs
Mumbai
Work from Office
RoleCST Associate Blend Process (Voice & Non-Voice) LocationMIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience0-5 years Working Days6 days a week Shift Timing8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues, escalating to senior teams when necessary. Maintain a high level of professionalism while ensuring customer satisfaction. Document customer interactions accurately and follow up as required. Collaborate with internal teams to improve service quality and customer experience. Meet performance targets (KPI & SLA) including quality, productivity, and customer satisfaction. Ensure adherence to company policies and processes in all customer interactions. Skills & Qualifications: 0-6+ years of relevant experience in a blend of voice and non-voice customer service roles. Excellent communication skills in English (both written and verbal).Strong problem-solving and troubleshooting skills. Ability to multitask and manage different types of customer queries efficiently. Knowledge of CRM tools and customer service platforms is a plus. Ability to work in a fast-paced environment with minimal supervision. Flexibility to work in rotational shifts, including weekends (6 days a week). Good interpersonal skills and a team player. Preferred Qualifications: Prior experience in customer service or client-facing roles in a BPO or similar industry. Exposure to working in a customer-centric environment. Comfortable working in a diverse and dynamic team.
Posted 7 hours ago
0.0 - 2.0 years
3 - 5 Lacs
Mumbai
Work from Office
Shifts: Rotational (Including Night Shifts) Job Role We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity! Key Responsibilities Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Perks & Benefits Competitive salary package Growth opportunities within the organization Incentives based on performance Training & development support Skills: voice process,basic computer skills,excellent communication skills,typing skills,communication skills,customer service,bpo,communication,international voice process
Posted 7 hours ago
1.0 - 6.0 years
2 - 3 Lacs
Mumbai
Work from Office
Experience Required: Minimum 1 year of experience if 12th pass Fresher welcome if graduate Key Responsibilities: Handle inbound and outbound customer calls effectively and professionally Resolve customer queries, issues, and complaints with accuracy and efficiency Maintain up-to-date knowledge of products and services to provide accurate information to customers Document call details and customer interactions in CRM systems Follow communication scripts when handling different topics Meet performance goals and quality standards Required Skills: Excellent verbal and written communication skills in English Ability to listen actively and respond empathetically Good problem-solving abilities and customer-oriented attitude Basic computer knowledge and typing speed Eligibility Criteria: Education: Minimum 12th Pass with 1+ year BPO experience Graduates (any stream) Freshers can apply Age: 18 years and above Comfortable with rotational shifts and working from office
Posted 7 hours ago
1.0 - 3.0 years
3 Lacs
Bengaluru
Work from Office
Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Associate Qualifications: MCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressure Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification MCom
Posted 9 hours ago
1.0 - 5.0 years
5 - 10 Lacs
Navi Mumbai
Work from Office
Sr Team Member - Digital Initiatives: Key Functional Responsibilities: Contact Center Management: Oversee daily operations of internal and outsourced call centres including lead distribution, sales pitch monitoring, and call audits. Implement performance tracking mechanisms and drive KPIs (e.g., APR, FTR, conversions). Design and execute training programs on product knowledge and sales techniques. Customer Experience & Compliance: Ensure seamless customer engagement throughout the digital purchase journey. Monitor service quality and compliance with IRDAI regulations, data privacy, and security norms. Identify process improvement opportunities to boost customer satisfaction and policy issuance efficiency. Tech & Collaboration: Collaborate with the digital, IT, and product teams to optimize user experience and lead journeys. Drive CRM and call center system enhancements to support better lead nurturing and tracking. Coordinate with third-party vendors and external platforms for campaign execution and process integration. Key Managerial Responsibilities: Sales & Strategy Execution: Lead and manage the Direct-to-Customer (D2C) digital sales channel, ensuring achievement of sales targets through inbound/outbound campaigns. Drive sales for digital-first insurance products across segments like existing customers, employee leads, affiliate marketing, and organic traffic. Support the formulation and execution of strategy to increase digital channel adoption and policy conversion. Qualification required: Qualification Graduate/Postgraduate in Marketing, Insurance, or Business Administration. Technical skills required: Strong knowledge of D2C insurance sales and customer lifecycle management. Hands-on experience managing large call center operations. Excellent analytical skills and understanding of sales performance metrics. Proficiency in CRM tools, lead management platforms, and call center software. Leadership behaviours: Strong communication, team leadership, and stakeholder management capabilities.
Posted 9 hours ago
0.0 - 5.0 years
5 - 10 Lacs
Gurugram
Remote
Permanent work from home is offered *Candidates who are well versed with French Language *Outstanding verbal & listening skills in English is must *Freshers are welcomed *Salary upto 10Lac PA *Rotational shifts *2 week offs Barkha @ 8851644223 Required Candidate profile Need only B2 Certified candidates *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage
Posted 10 hours ago
3.0 - 8.0 years
4 - 7 Lacs
Gurugram, Delhi / NCR
Work from Office
Process Trainer BPO Total 3 yrs exp out of this 1 yrs as BPO Process Trainer on the paper TNA TNI TTT Refresher NHT PKT Immediate Joiner Call/WhatsApp cv if you have Banking process exp Sri 8851792136 Neha8287267407 Required Candidate profile Graduate Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407
Posted 11 hours ago
1.0 - 6.0 years
1 - 6 Lacs
Bengaluru
Work from Office
SUMMARY Opening for International Customer support voice role in a top leading MNC Bangalore!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description - Graduate, Undergraduate with min 6 months and above exp can apply Work Timing - Night shift Mode - Work From Office Job Location - Bangalore (Candidates applying should be staying in Bangalore city.....pick & drop facility would be available) Eligibility - Excellent in English Communication is must. Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end) Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night Shift. Immediate joiner would be preferred. Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) Shift - Night Shift Notice period: Immediate joiners or max 10 days notice Qualification - Graduate/ Undergraduate with min 6 months and above exp can apply Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply. Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.
Posted 11 hours ago
0.0 - 5.0 years
2 - 4 Lacs
Chennai, Bangalore/Bengaluru
Work from Office
1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ 6394461757 Abha
Posted 12 hours ago
2.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
**"JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 13 hours ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hi Want to work in International / Domestic Process? Work From Office From Chandigarh / Mohali Location This is role for you, Plz Call Sourabh @ 9779924404 for interview Fantastic Opportunity For To Work in BPO Call Centre Hiring Freshers / Exp Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 16 hours ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Guys R U looking for a job in call centre @ Chandigarh / Mohali ? We R Here To Help U find it Call Us / Whats App today @ 9779924404 for interview Awesome Opportunity For Work in Lively Inbound BPO Call Centre For Voice / E Mail /Chat Process Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts No Experience Required. Entry level. Now hiring. Perks and benefits Salary Best In Industry.
Posted 16 hours ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical
Posted 17 hours ago
0.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 2 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical
Posted 17 hours ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it.AI and digital innovation are redefining industries and were leading thecharge. Genpact’s AI Gigafactory, our industry-first accelerator, is an exampleof how were scaling advanced technology solutions to help global enterpriseswork smarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology,and AI to create tomorrow, today. Inviting applications for the role of Process Developer - Retail Banking Responsibilities In Loan Preparation team, will be responsible for • Executing pre-defined tasks with minimum supervision • Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels • Adherence to defined performance level parameters (efficiency, quality etc.) • Sharing standard methodologies and process ideas • Identifies problem through audits or customer feedback. Qualifications we seek in you Minimum qualifications • B. Com Or any other equivalent Graduate degree • Prior experience in Dispute/Chargeback/Fraud Preferred skills • Prior experience in Retail Banking/Mortgage or Finance industry • Prior exp. Preferably in voice • Proficient in written and verbal English interpersonal skills. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers atGenpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer andconsiders applicants for all positions without regard to race, color, religionor belief, sex, age, national origin, citizenship status, marital status,military/veteran status, genetic information, sexual orientation, genderidentity, physical or mental disability or any other characteristic protectedby applicable laws. Genpact is committed to creating a dynamic work environmentthat values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does notcharge fees to process job applications and applicants are not required to payto participate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining
Posted 1 day ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Job description HIRING!!!! iMarque Solutions BPO is hiring for Day shift bpo Voice. Walk-In 24th Jan 2025 To 25th Jan 2025. Openings :60 Interview Timing: 10Am to 5pm Address: Chennai Teynampet Maanasarovar Towers Old : 85A, New:271A Scheme Road, Anna Arivalayam Bus Stop, Chennai - 600018. Salary: Best in industry+ Bonus+Hikes as per process. Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in Hind ,English. Required only immediate joiners. Freshers can apply Any graduates Pooja-HR 9884033533, preetham HR-7488019464, Shift Timings: Dayshift (Any 9:00hours) 6 days schedule with rotational Day shift and rotational week offs. Work from Office Interested candidates can directly walk in to the given address. come along with your friends who need of job. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 1 day ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Job Description: We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have Good Communication in Kannada with Manageable English Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Immediate joiners are preferred. Note: We have job opening only for Work from office. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 1 day ago
0.0 - 2.0 years
1 - 1 Lacs
Chennai
Work from Office
Job Description: We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have good command in English and Hindi. Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Immediate joiners are preferred. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 1 day ago
0.0 - 2.0 years
1 - 1 Lacs
Chennai
Work from Office
Job Description: We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have good communication in Telugu with Manageable English Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Applying process/product knowledge in replying to customers. Immediate joiners are preferred. Note: We have job opening only for Work from office. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 1 day ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Job Description: WORK FROM OFFICE ONLY We are looking for dynamic professionals who can make inbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have good command in English and Hindi. Handling calls/queries/ requests pertaining to product and service for inbound calls effectively. Immediate joiners are preferred. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 1 day ago
0.0 - 5.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
English Fluency Required for Non Voice Chat Process, Candidate with fluent English from any industry or fresher can apply. Job Location - Work from Office at Ahmedabad, Night Cab For Query, call 8000044060, 9227202690 Perks and benefits Night Allowance, PF, Esic, 24 days paid leave
Posted 3 days ago
1.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring For Travel Voice Process !! Voice Process !! upto 39k ctc GGN Any Graduate Fresher or UG with 1 year of International BPO exp can apply. Excellent communication Required Salary- up to 39 k ctc + 1 side cab , 1 side allowance 2500 9911567769 Required Candidate profile Travel Voice ! International Process ! Voice Process ! upto 39k ctc Fresher Salary :- upto 28 k ctc 9650934814 , 9560028009 , 8860576337, 7303396337
Posted 3 days ago
8.0 - 12.0 years
25 - 30 Lacs
Pune
Work from Office
What You'll Do Avalara is looking for a special someone to join a dynamic company and help us lead a team of sales development Reps to drive continued growth and excitement of our products and bring opportunities to our sales teams. The Sales Development Leader will oversee a team of approximately 10 individuals. Through training and mentoring this group of Sales Development Representatives, you will lead the way for some of our greatest future talent! You are compassionate and emotionally intelligent. You understand a one size fits all approach to coaching and developing doesnt always work. You embrace the different personalities that make up your team and adjust your methods accordingly. Reporting to Director Job Location: Pune Please Note: This is not a remote position. What Your Responsibilities Will Be Job Duties: Train, and Manage a team of Sales Development Reps responsible for creating primarily inbound sales opportunities Motivate Individuals and Team to exceed objectives through coaching, weekly one on ones, daily metric tracking and creative incentives Oversee the effective use of command other CRM tools Work with Sales Operations and SDR Managers to refine processes, talk tracks and update training documentation Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize SDR impact Provide ongoing feedback to website developers and Lead Generation teams to help drive the highest quality responses to the SDR team Compile daily and weekly reports for quality assurance Supporting US clientele and will be required to work in Night Shifts What You'll Need to be Successful You have 8 or more years of experience in sales management for Inside Sales, Business Development, or SDR teams preferably in SaaS or technology sales call centers and people management role Skill set of identifying great talent and scaling a successful team (successful SDRs typically promote within 12--18 months which makes hiring and training a particularly important aspect of the job) Experience being while working in high growth, Strong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environment Innovative and with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion and Fun through high motivational energy Experience with Chilipiper, ExecVision/Gong or Outreach preferred
Posted 3 days ago
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