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6698 Bpo Voice Jobs

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0.0 - 3.0 years

0 - 0 Lacs

navi mumbai, mumbai city

On-site

Hiring Now for E-commerce (Voice Process) Location: Malad, Mumbai Shift : US Shift (Night Shift) Process: Voice Inbound/Outbound Customer Support Work Mode : Work from Office Who Can Apply We are looking for enthusiastic individuals ready to be the worlds most trusted E-commerce brands. HSC (12th Pass) Freshers & Experienced. Graduates Any stream, Freshers & Experienced. Good English communication skills required. Willingness to work in a night shift environment. Salary Details: 20,000 26,000/month. What You'll Do: -Handle customer queries and resolve issues efficiently over calls. -Deliver a seamless support experience for E-commerce customers. -Maintain call quality and compliance standards. Interested candidates can Call or WhatsApp on given no - 7304533683 Regards, HR. Spurthi Vibrantzz Management Services.

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0.0 - 5.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Key Responsibilities: Handle inbound/outbound calls and respond to customer queries related to broadband and Wi-Fi issues. Provide Level 1 technical support for installation, configuration, and troubleshooting of internet connectivity issues. Escalate complex issues to Level 2 technical teams as needed. Log, track, and follow up on customer issues using ticketing tools. Deliver excellent customer service while meeting quality, productivity, and turnaround time targets. Guide customers through step-by-step solutions via voice or semi-voice channels (chat/email). Document interactions accurately and ensure resolution timelines are met. Required Skills & Experience: 13 years of experience in technical support (preferably in broadband or Wi-Fi-related troubleshooting). Strong knowledge of network basics (modems, routers, IP addressing, etc.). Familiarity with common ISP troubleshooting tools and procedures. Excellent verbal and written communication skills. Ability to explain technical concepts in a user-friendly manner. Eligibility Criteria: Education: B.E./B.Tech (Mandatory) Candidates must have prior technical support experience (broadband/Wi-Fi domain preferred). Must be comfortable working in a voice/semi-voice process and in rotational/night shifts. CARRY CV PRINTS WITH HR "MANSI" ON IT BEFORE SUBMITTING

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

We are hiring for Voice & Chat Customer Service/Technical Support in Gurgaon Freshers and experienced. Fresher's: 18k - 24k in hand + incentives. Experienced : 30k - 38k in hand + incentives. Share your resume, Sahil, Via WhatsApp 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Qualification:- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613

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0.0 - 4.0 years

1 - 3 Lacs

Pune

Work from Office

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 To 16,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

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0.0 - 4.0 years

0 - 3 Lacs

Hyderabad

Work from Office

*Hiring for Domestic Voice Process || 14k Take Home || Freshers || Hindi + English Mandatory || Location ||Hyderabad *Process: Voice process* *Required:*Hindi and English Speaking skills *Qualification:* Intermediate / Graduation. *Freshers* Good knowledge in to resolve the concerns of the customers through voice Strong communication and interpersonal skills *Package :- 14K Take Home* *Day Shifts* 6 days working 1 Rotational off *Benefits:* 2 Way cab *Immediate joiner* *Location:* Hyderabad (under 32KM Radius) *Interview (Walk-in) :* Hr, Assesment, Ops. If anyone intrested can drop me your Resume on WhatsApp : 9603440671 ( Tiya Hr recruiter)

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0.0 - 5.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Greetings from Jobshop, Kickstart or Elevate Your BPO Career, Bangalore! Looking to grow in the tech & customer support space with excellent pay, weekends off, and a premium work environment? Contact HR Fouzia at: 7406708000 Hiring across 3 exciting processes for enthusiastic professionals ready to thrive! Open Roles: TSR Technical Support Role CSR Customer Service Representative BCP Backend Customer Process Location: ITPL, Bangalore Work Schedule: 5 Days Working | 2 Consecutive Days Off Commute: 2-Way Cab Provided (Safe & Hassle-Free Travel) Who Can Apply? Freshers: Take-Home Salary: 22,000/month Quarterly Bonus: 3,100 Experienced Candidates: Take-Home Salary: 28,000/month Quarterly Bonus: 3,100 Prior experience in BPO/Voice/Customer Support is a big plus! Hiring Process: 1 HR Screening 2 Operations Round (Quick & Smooth Get selected in 1 day!) Why Join ? Work-life balance with weekend offs Premium ITPL campus with modern amenities Growth-focused roles with regular incentives Secure transport, bonus structure, and supportive leadership How to Apply? DM your CV to 7406708000 (HR Fouzia) on WhatsApp now. Limited roles First come, first placed!

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Customer Advisor - International Banking Process To schedule an Interview call - +91 7019251229 - (HR SHOAIB) +91 8310391640 - (Rusha) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 6LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 7019251229 (HR SHOAIB), 8310391640 (Rusha) OR (shoaib@yourpitchh.com) (rusha@yourpitchh.com)

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0.0 - 4.0 years

3 - 4 Lacs

Pune

Work from Office

Responsibilities: * Manage customer queries via phone & email * Provide timely solutions within SLA guidelines * Collaborate with cross-functional teams on process improvements Health insurance Annual bonus Provident fund

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2.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Here is a Tele Sales - Sr. Executive job description tailored for roles focused on phone-based selling : Job Title: Tele Sales- Sr. Executive Job Summary: We are seeking a proactive and persuasive Tele Sales - Sr. Executive to join our team. The role involves reaching out to potential and existing customers via mobile calls, promoting products or services, generating leads, and closing sales. The ideal candidate should have strong communication skills, sales acumen, and the ability to work towards achieving targets. Roles and Responsibilities: 1. Make outbound calls and gather feedback from customers on our services. 2. Identify interested and non-interested customers. 3. Generate high-quality leads as per sales protocols. 4. Attend incoming calls and address client concerns with patience and enthusiasm. 5. Maintain accurate records of all calls made and received. 6. Build and nurture positive relationships with prospects. 7. Ensure adherence to information security guidelines. Requirements: 1. Graduate in any discipline. 2. Prior experience in tele-sales or a similar role preferred. 3. Proficient in computer usage. 4. Comfortable interacting with diverse cultural norms and viewpoints. 5. Flexible communication skills to handle various scenarios. 6. Strong interpersonal, research, and record-keeping skills. Location : Jaya Nagar, Bangalore Industry preferred : HealthCare Experience : 2 Years to 4 years Salary : upto 5 LPA

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0.0 - 5.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle international customer calls to provide exceptional customer service. Resolve customer queries related to products/services in a timely and efficient manner. Collaborate with team members to achieve daily targets and goals. Desired Candidate Profile 0-5 years of experience in BPO voice processing or similar industry. Excellent English language proficiency (written & spoken). Strong listening skills for effective call handling. Ability to work on rotational shifts including night shifts. Interested candidates can share CVs susmitha -8122374882 Sneha- 8240428235 Mehak- 8810962804 Sneha- 8350975223 shashank - 9108282738 Riya - 9555613415

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shagufta 6360065103 or 9964080000 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shagufta 6360065103 or 9964080000

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings From Job Shop We have job openings in Bangalore for voice, non-voice, and customer & Technical service roles. Freshers and experienced candidates can apply. Job : International Technical Support Location: Bangalore Salary: Up to 6.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required For More Details Call HR Priya 7406026000 and 9964080000 Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process How to Apply: For More Details Call HR Priya 7406026000 and 9964080000

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Naim 7406686000 Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) For More Details Naim 7406686000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shefali 7975181576 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shefali 7975181576 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Neha 7975182408 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Neha 7975182408 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 2.0 years

0 - 2 Lacs

Noida

Work from Office

Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, B-148, Sector 10, Noida Salary: 21.7K CTC Languages Required: Kannada (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidate's welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer paid training to help you succeed from day one! How to Apply? WhatsApp your CV to HR Amit Latwal at 8006200310 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend who's looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR AMIT LATWAL 8006200310 iEnergizer A Leading BPO in Noida

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0.0 - 1.0 years

1 - 1 Lacs

Chennai

Work from Office

For Charge Entry process Candidates with any degree and a minimum of 70% marks in 2024 or 2025 are eligible. In and around Mylapore and not more than 10KM 1.80 lakh salary, Required Candidate profile Freshers can apply Night Shift Pl call 8939678664 / 6385125441

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

Dealing with customer queries over calls & chats WFH available International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad Thane Airoli Bhayander CONTACT/WHATSAPP - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility

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1.0 - 3.0 years

1 - 3 Lacs

Hyderabad

Work from Office

0-2 years of experience in referral calling or patient calling, preferably within an international voice process. Strong verbal communication skills with a good vocabulary and a neutral accent. Ability to work night shifts on a permanent basis. Excellent active listening skills and the ability to empathize with callers. Proficiency in data entry and basic computer applications.

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1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

We’re hiring customer-focused individuals for a Voice Process with a leading client. Full-time role, great pay & growth. Graduates/Undergraduates with good English welcome. Freshers & experienced can apply! Call HR Mizba - 9513335304 Or 7204785056

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0.0 years

0 - 3 Lacs

Hyderabad

Work from Office

Hiring Freshers Customer Support (Voice) DAY SHIFT + 2-Way Cab Location : Pocharam, Hyderabad Shift : Day Rotational (Between 8 AM 8 PM) Work Days : 6 Days a Week | 1 Rotational Week Off Cab Facility : 2-Way Transport (within 35 KM radius) Role : Customer Support Executive – Voice Process Process Type : Inbound & Outbound Voice Support Employment Type : Full Time | On-site Experience : Freshers Only Qualification : Undergraduates / Graduates Languages Required : Fluent in English & Hindi Salary & Benefits : 14,000/- Take Home Salary Performance-Based Incentives 2-Way Cab Facility for Pickup & Drop (within 35 KM radius) Key Responsibilities : Handle inbound & outbound customer calls with professionalism Understand customer issues and provide accurate, effective solutions Escalate unresolved queries promptly Maintain proper documentation of customer interactions Deliver high-quality customer experience Why Join Us? Excellent opportunity for freshers to start a career in Customer Support Hassle-free 2-way transport Day Shift only – work-life balance guaranteed! Friendly work environment and professional growth path Interested? Apply Now! Contact HR – Nandini : +91 9705749568 join channel : https://whatsapp.com/channel/0029VbAksOd1XquSeki4al1S Immediate Joiners Preferred | Limited Positions Available

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Customer Advisor - International Banking Process To schedule an Interview call - +91 8660813823 - (Barsha) +91 6363711915 - (Deepika) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 6LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 8660813823 (Barsha), 6363711915 (Deepika) OR (barsha@yourpitchh.com) (deepika@yourpitchh.com)

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0.0 - 5.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Position: Customer Support Executive Domestic Voice Process Location: Pocharam, Hyderabad Commute Support: 2-Way Cab Facility (Up to 35 km radius) Job Type & Shift Details Full-Time Opportunity Day Shift Only (No Night Shifts) 6 Working Days per Week 1 Weekly Rotational Off Shift Hours: Between 8:00 AM 8:00 PM (9-hour shift) Compensation Package 14,000 Take-Home Salary Monthly Incentives Based on Performance Eligibility Criteria Education: Undergraduates / Graduates (Any Stream) Experience: Both Freshers and Experienced Candidates Welcome Language Proficiency: Hindi and English (Mandatory) Roles & Responsibilities Handle inbound and outbound customer voice calls Follow up on pending issues and escalate when necessary Requirements Strong verbal communication skills in Hindi and English Basic computer knowledge and typing skills Flexibility to work rotational weekly offs Good problem-solving and customer handling abilities Why Join Us Fixed day working hours ideal work-life balance 2-Way cab facility within a 35 km radius Transparent incentive structure TO APPLY Contact HR Bhavana - 8341982307 Share your resume with the mentioned contact for further details.

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Exploring BPO Voice Jobs in India

The Business Process Outsourcing (BPO) industry in India is one of the fastest-growing sectors, providing numerous job opportunities for individuals looking for a career in customer support and voice-based roles. BPO voice jobs involve handling customer queries, providing assistance, and resolving issues over the phone.

Top Hiring Locations in India

Here are five major cities in India that are actively hiring for BPO voice roles: - Bangalore - Mumbai - Delhi - Pune - Hyderabad

Average Salary Range

The average salary range for BPO voice professionals in India varies based on experience and company. Entry-level positions can expect to earn between INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-6 lakhs per annum.

Career Path

A typical career path in BPO voice roles may include progressing from a Customer Support Executive to a Team Leader, then moving on to roles such as Operations Manager or Process Trainer.

Related Skills

In addition to strong communication skills and customer service abilities, BPO voice professionals may benefit from having skills in: - Multitasking - Problem-solving - Time management - Knowledge of CRM software

Interview Questions

  • What do you understand by BPO?
  • How would you handle an irate customer? (basic)
  • Can you explain the importance of active listening in a BPO role? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (medium)
  • Have you ever faced a challenging situation at work and how did you resolve it? (basic)
  • How do you handle stress in a fast-paced work environment? (basic)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • What strategies would you use to upsell a product to a customer? (advanced)
  • How do you keep yourself motivated during repetitive tasks? (basic)
  • What do you think sets apart good customer service from excellent customer service? (medium)
  • How do you ensure data privacy and security while handling customer information? (advanced)
  • Have you ever had to deal with a technical issue while assisting a customer? How did you handle it? (medium)
  • How do you handle a situation where a customer is dissatisfied with the product/service provided? (medium)
  • How familiar are you with using CRM software for customer management? (basic)
  • Can you explain the concept of first-call resolution? (medium)
  • How do you stay updated on product knowledge and company policies? (basic)
  • What do you think are the key qualities of a successful customer support executive? (basic)
  • How do you handle a situation where a customer is not satisfied with the resolution provided? (medium)
  • Have you ever had to deal with a language barrier while assisting a customer? How did you handle it? (medium)
  • What steps would you take to de-escalate a tense situation with a customer? (medium)
  • How do you ensure accuracy in documenting customer interactions and resolutions? (basic)
  • Can you explain the concept of customer retention and its importance in a BPO role? (medium)
  • How do you handle feedback from supervisors and incorporate it into your work? (basic)
  • Have you ever had to work in a team to resolve a customer issue? How did you collaborate with your team members? (medium)

Closing Remark

As you prepare for interviews in the BPO voice industry, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in BPO voice roles and build a successful career in this dynamic field. Good luck!

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