22668 Bpo Voice Jobs

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Job description Greetings from JobShop, India's Largest BPO Recruitment Company Customer Service Call HR Ameen 9538429000 Loc: Electronic City / Koramangala / Bommanahalli (WFO)/ Mahadevapura / Sarjapura Shift: US/UK | 5 -day week | CTC: 5 to 6.5 LPA + incentives Role: Inbound/outbound calls, billing/order status, ticketing Skills: English, Customer Care, Inbound, Outbound, Bengaluru Call HR Ameen 953842900- or 9964080000 - or 7090020000 WhatsApp if the line is engaged Visit jobshop.ai to apply for more jobs You Can also walkin Directly to JobShop JobShop 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043 Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6 ****PLEASE DO REF...

Posted 17 hours ago

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1.0 - 6.0 years

3 - 6 Lacs

noida

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Key Responsibilities Handle inbound calls from international customers. Resolve customer inquiries and complaints efficiently and professionally. Provide product and service information to customers. Maintain accurate customer interaction records. Escalate complex issues to senior representatives when necessary. Meet performance metrics such as service level agreements and customer satisfaction scores. Collaborate with team members to improve customer service processes. Requirements Minimum 6 months of experience in an Voice or Customer Support role. Excellent communication skills both written and verbal. Graduate/Undergraduate candidates are eligible. Immediate joiners preferred. Willingnes...

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0.0 - 4.0 years

2 - 3 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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ability to handle customer queries Problem Solving & Multitasking Ability Need Fresher And Experrience Candidates Comfortbale with rotational including night shifts Mumbai ( mira rd, kandivali , borivali , andheri ) contact- hr ayushi 8938995358 Required Candidate profile Grad fresher Grad experrience HSC fresher / Experience Immediate Joiner Perks and benefits Incentives Cab Facility Attractive Bonus

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Hiring for Tata Term Process Sales Process Position:- Sales Executive Shift:- Day Shift | Rotational Off Experience:- Freshers & Experienced both welcome Age:- 18 to 35 Good communication skills Immediate joiners preferred Salary:- 17,000 Inhand + unlimited incentives Location:- Airoli, Navi Mumbai Qualifiction : - Min HSC Pass To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Omkar - 7030023539

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0.0 - 1.0 years

1 - 2 Lacs

chennai

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Identifying and developing new business, maintaining and growing relationships with existing clients, and meeting sales. Sal:14-18k+incentives(if experience in insurance field may varied) Timing:09.30-6.30 Contact:7358822586(HEMA-HR)

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0.0 - 4.0 years

2 - 3 Lacs

mumbai, thane, navi mumbai

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Sales Officer (Telesales)/ Kotak Mahindra Bank (On-Roll) Hiring experienced sales candidates (Male/Female) Salary up to 3.10 LPA + incentives up to 24,000/month Candidates with 3+ years sales experience: up to 4.00 LPA 8 weekly offs/month Required Candidate profile Graduate required | Age: 18–32 years Basic to average English communication mandatory No employment gap more than 6 months More details Contact on: HR Kalyani - 7030023460 Perks and benefits Golden Opportunity Join Kotak Mahindra Bank !

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Kotak Mahindra Bank - Outbound Process (ON ROLL) -Handle outbound customer calls for Kotak 811 -Cross sell banking product -Meet sales & service target -Min 6 months sales exp -Graduate Mandatory -Excellent ENG communication -Sal: Upto 3.5 LPA CTC Required Candidate profile Age: 18–32 years No long employment gaps Shift: 9-hour rotational (8 AM–8 PM) Week Offs: 4/month, 6 after 6 months Location: Wagle Estate, Thane West Apply Now Call/WhatsApp HR Mayuresh - 7030021322 Perks and benefits High salary Package (Kotak Mahindra Bank)

Posted 18 hours ago

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0.0 years

1 - 2 Lacs

chennai

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Contact HR JANARANJANI ANY TIME 9150516052 Interact with customers over a call with strong communication to generate sales increase revenue and build customer relationship. Ability to handle a pressure over a customer call Required Candidate profile Contact HR JANA RANJINI 9150516052 Qualification any degree (2023,2024,2025) FRESHER (WITH or WITHOUT backlogs) Male and Female Language required - Tamil and English Perks and benefits PF/ ESI and INCENTIVE UPTO 10000

Posted 18 hours ago

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0.0 - 2.0 years

1 - 2 Lacs

mumbai, navi mumbai, mumbai (all areas)

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Process- ETLI IB Process Experience- fresher/experience Good communication skills Salary: 15k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 More Detail Contact HR Mahek - 7030021782 (WhatsApp/Call)

Posted 18 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, navi mumbai, mumbai (all areas)

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SBI Inbound Process - Customer Support Shifts: Male - 24/7 rotational | Female - Day shift | 1 weekly off Eligibility & CTC: HSC + 6 months experience - 21K Graduate Fresher - 18K Graduate + 6 months experience - 25K Required Candidate profile Excellent communication skills How To Apply..? To Schedule Your Interview Call Or WhatsApp HR Vaibhavi - 7030024179 Perks and benefits Career Growth

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round More details: Contact us Hr Altaf - 7030022471

Posted 18 hours ago

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1.0 - 3.0 years

1 - 3 Lacs

noida

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Key Responsibilities: - Connecting with retailers and placing orders on a daily basis - Carries good understanding of smart phone and its features - Has a knack to do sales pitch and conversion - Dialling 70 calls in a day minimum - Tagging and documenting the retailers. - Driving sales target for the state- Working on achieving daily sales target as set by the state - Monthly sales target of 500-650 smart phones - English, Hindi and regional languages command would be added advantage - Stretching as per business requirements. - Retention: Engaging with non-active retail partners to bring them back on channel Candidate Requirements: - Should be Graduate /MBA(Marketing/Sales) - Well versed wi...

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0.0 years

2 - 3 Lacs

chennai

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HCL Tech - Mega Walkin Drive for Freshers _ 02 Jan TO 03 Jan '26 Designation: Customer Service Representative - International Voice Process Any Freshers can walk in for the interviews. (Arts and Science, MBA, MA, MSC, M.com Also can apply) 2025 Passed outs can walk in with final semester result copy is mandatory. Educational Qualification: Graduate in any stream. *Engineering graduates will not be considered & MCA* Shift: Us Shifts Mode of interview: Walkin Date: 02 Jan TO 03 Jan 2026 Timing: 11:30 AM to 2:00 PM Contact HR: Monica Celeen / Vishnu B Work Location: Navalur, Chennai Interview Location: HCLTech ETA 3 Sandhya infocity, OMR, Rajiv Gandhi Salai, near AGS cinemas, Navalur, Chennai, ...

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1.0 - 3.0 years

2 - 3 Lacs

hyderabad

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Hi Jobseekers Greetings WE ARE HIRING FOR INTERNATIONAL VOICE PROCESS AT HYDERABAD LOCATION ANY UG / GRADUATE / WITH 6 MONTH EXPERIENCE OF INTERNATIONAL VOICE PROCESS Job Title: Customer Service Executive ANY UG / GRADUATE WITH 6 MONTH EXPERIENCE CAN APPLY SALARY - UPTO 3 LPA ( depending upon last drawn SHIFT HOURS -Rotational shifts (Day & Night) Working Days: 5 days working with 2 days rotational off Roles & Responsibilities Serve as the primary point of contact for B2B customers via Voice and Provide timely, accurate, and professional support in line with defined SLAs. Take complete ownership of customer interactions with a proactive problem-solving approach. Handle sensitive customer con...

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0.0 - 1.0 years

2 - 3 Lacs

bengaluru

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About the Role: This is a non-sales, customer support role in a world-class work environment. You will play a key role in fulfilling an insurers responsibility by receiving, reviewing, investigating, and acting on customer claims . The role involves managing multiple administrative and service-related activities, including claim review, investigation, adjustment (when required), remittance, or claim denial . Roles & Responsibilities Follow professional standards and established procedures before taking action Process claims and manage customer interactions as per defined guidelines Meet service level agreements and adhere to quality and audit standards Take ownership of assigned tasks and co...

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role: Customer Service Executive - Yes Bank (Inbound Process) Location: Kasarwadawali, Thane (w) Shift: Day Rotational Shifts Week Off: Rotational Salary: 18,000 20,000 (In-hand) + Incentives Transportation: Pick-up and drop facility available from Thane Station Job Description: We are hiring Customer Service Executives for a reputed banking process (Yes Bank). This is an excellent opportunity for both freshers and experienced professionals looking to build a career in banking customer support. Key Responsibilities: Handle inbound/outbound customer calls and resolve queries professionally Provide accurate information regarding banking products and services Maintain high service quality s...

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1.0 - 5.0 years

2 - 4 Lacs

gurugram, delhi / ncr

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Job Description: We are hiring for an International BPO UK Telecom Process . This is a 100% voice-based customer service role with upselling responsibilities. Candidates must have excellent spoken English and prior international voice experience. Key Responsibilities: Handle inbound customer service calls for UK telecom customers Resolve customer queries efficiently Upselling telecom products/services Maintain high customer satisfaction and quality standards Eligibility Criteria: Minimum 6 months International BPO voice experience (ICC mandatory) Excellent spoken English communication skills Comfortable working in night shifts Undergraduates and Graduates both can apply Candidates must be ba...

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0.0 - 5.0 years

3 - 6 Lacs

pimpri-chinchwad, pune

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Hiring: Customer Support Executive (Voice) Location: Pune US/UK Shift | 5 Days Work | 2-Way Cab Salary: 3–5 LPA + Incentives Eligibility: Graduates/Freshers or 6–12 months International Voice Fluent English required Call Aarohi: 8975832218 Required Candidate profile Immiediate joiner Fluent English Interview: 1st round virtual Walk-in interview Perks and benefits Salary + Incentive + Allowances + Both-ways cab

Posted 19 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact Person:- HR Chaitali Mob No:- 7030024159

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1.0 - 6.0 years

3 - 4 Lacs

thane, navi mumbai

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Hiring for International Customer Service Profile Location- Thane, Airoli, Ghansoli, Vashi Salary- 22k to 35k inhand depend upon last drawn Qualification- hsc / graduate both will do Requirement - 1 yr experince in bpo customer service will all relevant docs are mendate Shift - US shift - Night shift with 5 days working with 2 rotational off Good communication in english required Contact person : HR Sharddha 7057743506

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1.0 - 6.0 years

3 - 6 Lacs

mumbai

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TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 6-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s ...

Posted 20 hours ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad/secunderabad

Hybrid

10th, 12th Pass candidates can apply English, Hindi & Telugu Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBA Candidate PG (May consider if you have BPO work experience)

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1.0 - 4.0 years

0 - 3 Lacs

pune

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Job Title: Customer Support Associate Location: Pune Employment Type: Full-time Job Description: We are looking for a dedicated and customer-focused Customer Support Associate to join our team in Pune. The ideal candidate should be a graduate with at least 1 year of experience in a BPO/customer support environment and be available to join immediately . Key Responsibilities: Handle customer queries via phone, email, or chat in a professional manner Resolve customer issues efficiently while ensuring high satisfaction levels Maintain accurate records of customer interactions and transactions Follow company policies, processes, and quality standards Escalate complex issues to the relevant teams ...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, mumbai (all areas)

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Process: Pure Customer Service - Inbound Process Qualification: HSC / Graduate Freshers welcome Good Eng comm. is mandatory Salary: 16K In-Hand | 20K CTC Any 9hr shift 9:00AM - 9:00PM | 1 rotational off Interview Rounds: HR - Ops - AMCAT Required Candidate profile Qualification: HSC / Graduate Good Eng comm. is mandatory Location: Wagle Estate, Thane To Apply / Contact For more information Conatct on: HR Rashi - 7030022509 Perks and benefits High Salary Package !

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Job Role: Customer Service Executive - Inbound Voice Process: DBS IB (Customer Service) Eligibility Criteria: Graduate Fresher or Experienced candidates can apply Excellent communication skills mandatory Versant Level 5 required. Salary: Graduate Fresher: 18,000 In-hand | Up to 23,000 CTC Graduate Exp: 22,000 In-hand | 27,000 CTC Shift & Work Schedule Day Shift: Between 8:00 AM - 10:00 PM (9-hour shift) Weekly Off: 1 Rotational Off Key Responsibilities Handle inbound customer queries professionally Provide accurate information and effective resolutions Maintain customer interaction records as per process guidelines Ensure high customer satisfaction and service quality To Apply / contact For ...

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Exploring BPO Voice Jobs in India

The Business Process Outsourcing (BPO) industry in India is one of the fastest-growing sectors, providing numerous job opportunities for individuals looking for a career in customer support and voice-based roles. BPO voice jobs involve handling customer queries, providing assistance, and resolving issues over the phone.

Top Hiring Locations in India

Here are five major cities in India that are actively hiring for BPO voice roles: - Bangalore - Mumbai - Delhi - Pune - Hyderabad

Average Salary Range

The average salary range for BPO voice professionals in India varies based on experience and company. Entry-level positions can expect to earn between INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-6 lakhs per annum.

Career Path

A typical career path in BPO voice roles may include progressing from a Customer Support Executive to a Team Leader, then moving on to roles such as Operations Manager or Process Trainer.

Related Skills

In addition to strong communication skills and customer service abilities, BPO voice professionals may benefit from having skills in: - Multitasking - Problem-solving - Time management - Knowledge of CRM software

Interview Questions

  • What do you understand by BPO?
  • How would you handle an irate customer? (basic)
  • Can you explain the importance of active listening in a BPO role? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (medium)
  • Have you ever faced a challenging situation at work and how did you resolve it? (basic)
  • How do you handle stress in a fast-paced work environment? (basic)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • What strategies would you use to upsell a product to a customer? (advanced)
  • How do you keep yourself motivated during repetitive tasks? (basic)
  • What do you think sets apart good customer service from excellent customer service? (medium)
  • How do you ensure data privacy and security while handling customer information? (advanced)
  • Have you ever had to deal with a technical issue while assisting a customer? How did you handle it? (medium)
  • How do you handle a situation where a customer is dissatisfied with the product/service provided? (medium)
  • How familiar are you with using CRM software for customer management? (basic)
  • Can you explain the concept of first-call resolution? (medium)
  • How do you stay updated on product knowledge and company policies? (basic)
  • What do you think are the key qualities of a successful customer support executive? (basic)
  • How do you handle a situation where a customer is not satisfied with the resolution provided? (medium)
  • Have you ever had to deal with a language barrier while assisting a customer? How did you handle it? (medium)
  • What steps would you take to de-escalate a tense situation with a customer? (medium)
  • How do you ensure accuracy in documenting customer interactions and resolutions? (basic)
  • Can you explain the concept of customer retention and its importance in a BPO role? (medium)
  • How do you handle feedback from supervisors and incorporate it into your work? (basic)
  • Have you ever had to work in a team to resolve a customer issue? How did you collaborate with your team members? (medium)

Closing Remark

As you prepare for interviews in the BPO voice industry, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in BPO voice roles and build a successful career in this dynamic field. Good luck!

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