12746 Bpo Voice Jobs

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0.0 - 1.0 years

3 - 3 Lacs

chennai

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Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 3.2 LPA Key Highlights: 1: Graduate/UG 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Re...

Posted 17 hours ago

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1.0 - 4.0 years

3 - 4 Lacs

chennai

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Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance...

Posted 19 hours ago

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1.0 - 4.0 years

3 - 4 Lacs

chennai

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Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate with Min 1 Year International Voice Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assi...

Posted 19 hours ago

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0.0 - 5.0 years

0 - 1 Lacs

navi mumbai

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Greetings from NIIT . We are inviting applications for the position of Associate ( US Healthcare Voice Process) Airoli, Mumbai location for our esteemed MNC Wipro , All rounds will be held virtually. Details Location: Airoli, Mumbai (Work from Office) Shift: Night Shift (5 Days Working) Salary: + 15000k Inhand + 6,000 Monthly Incentive + 3,000 Night Allowance , 2.40 LPA Process: US Healthcare Voice (Inbound & Outbound Calls) 10 Days Virtual Work from home training 5000 training stipend after 10 days work from office One Side pickup or Drop will be provided through wipro free of cost one side candidate has to come by their own Eligibility Criteria Graduates or Undergraduates with distance lea...

Posted 19 hours ago

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0.0 - 2.0 years

1 - 2 Lacs

chennai

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CONTACT ASHOK HR -8148209052 call me anytime for quick response Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressures Required Candidate profile Qualification: Any Degree,(2023,2024&2025) Freshers (No Backlogs) Male & Female Language Required-(tamil) with Common English preferred location-Thousand Light,Kodambakkam CONTACT ASHOK HR -8148209052 Perks and benefits PF,ESI & INCENTIVES

Posted 23 hours ago

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0.0 - 4.0 years

1 - 3 Lacs

noida, ghaziabad, delhi / ncr

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Hiring for Customer Support ( Voice & Chat process ) Immediate joiner required Location: Noida Freshers & Experienced candidates are welcome Qualification: Graduate / Undergraduate Salary: up to 2.8 LPA CTC Interview Mode: Face-to-Face only Contact for more details: Yukti - 9368612209 Ganesh - 9214095763

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1.0 - 6.0 years

2 - 3 Lacs

chennai

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We are looking for Telugu/Kannada/Hindi/Malayalam/Tamil with Good in English Communication skills. For more info contact HR Haritha @ 8310049303 Process: Customer support Voice process (Telugu/ Kannada /Tamil/Hindi/Malayalam with good in English) Skills Required: Good English communication with Fluent in Tamil/HIndi/Malayalam/Telugu & Kannada Shift Timings: Day Shifts Salary Range : 16.5k to 25k In Hand Good English with atleast 6 months of experience required Work location : Chennai (Perungudi/Saidapet/Guindy) Interested Candidates can contact HR Haritha @ 8310049303 Regards, HR Manager

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0.0 - 5.0 years

2 - 4 Lacs

thane

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Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle inbound voice process calls with a focus on resolving issues efficiently and effectively. Develop strong relationships with customers by understanding their needs and providing personalized solutions. Identify opportunities for upselling/cross-selling products/services to increase revenue growth. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-5 years of experience in BPO industry (customer support) preferred but not mandatory. Excellent communication skills in English language (spok...

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0.0 - 4.0 years

1 - 3 Lacs

gurugram

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Position : Customer Success Associate Work Mode : Work From Office Location : Gurgaon TO APPLY: Share resume to 9988265439 HR DIKSHA ( For Quick Response share CV on WhatsApp ) Qualification : Graduate Skillset : Excellent communication in English Experience : International experience in customer support, OR Freshers with excellent communication skills Salary : 26,000 29,000 CTC Working Days : 5 days a week Week off: Rotational Both-way cabs provided Rotational shifts Requirement : The candidate should handle customer queries effectively

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0.0 - 2.0 years

1 - 3 Lacs

mohali, chandigarh, panchkula

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Position: Executive Location: Mohali/Chandigarh Work Mode: Work from Office Qualification : Any BUT English should be excellent Interview mode is walk-in or face to face only in Mohali Location HOW TO APPLY: WhatsApp resume to 9988265439 or hr.kabalikrutgroup01@gmail.com Job Responsibilities: Inform customers about products & services Handle inbound & outbound calls Both freshers and experienced can apply Flexible for rotational shifts Salary up to : 33,000 CTC + PF + Travel allowance working day 5 for female CAB AVL FOR MOHALI/ CHANDIGARH

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0.0 - 1.0 years

0 - 1 Lacs

chennai

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Job description CHENNAI (MOUNT ROAD): TNEB Government call centre - voice process ICCS BPO is hiring for 100 Customer care Executives in Chennai Day & night shift), 6 days working with 1 week off Handle customer queries and there is no targets and pressures with flexible working shifts Mode - Direct Walkin Time:10AM to 5PM Walk-In LOCATION:Tangedco Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai-600004 Qualification: Any degree/diploma/ Any 3 year diploma (Without arrears) Experience - 0 to 1 years Shift - Rotational Shift WeeK Off - Rotational week off Salary up to - 11k to 12k Benefits -(OT allowances) Intere...

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0.0 - 1.0 years

1 - 2 Lacs

hyderabad

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Responsibilities: Manage customer queries via phone and email Maintain high customer satisfaction ratings Collaborate with teams for issue resolution Provide product information and solutions Call HR Saraswati -7993975674

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0.0 - 3.0 years

3 - 5 Lacs

bengaluru

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Greetings from THE JOB FACTORY International Voice openings UG Freshers also can apply 5 days work 2 Days off 2 way cab US shift Sal-21k up to 35k Bangalore Location Call : HR Arfath @ 9008816263 Arfath@thejobfactory.co.in (Call or whatsapp )

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1.0 - 5.0 years

3 - 5 Lacs

hyderabad, gurugram

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Job description Customer Service Voice/Blended Process Gurgaon Any grad with 1 year customer service exp. can apply 5 days working 2 roster off 24/7 shifts Cabs & Cab allowances Salary-upto 5.5 LPA contact- Sonam = 9810352146 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts.

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0.0 - 5.0 years

1 - 2 Lacs

kolkata

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Tele Sales Executive(Hindi Voice Process) Opening - Kolkata - iMarque Solutions (P) Ltd!!! Hindi Language Fluency is required!!! Hurry Up!!! Fluency in Hindi Language Is Must!!! Grab The Opportunity!!! Immediate Joiners Preferred!!! Contact Person HR Mitali - 8240618865 !!!! If interested share your resume to WhatsApp or Call - Mitali - 8240618865 Hurry Up!!!! Urgent Opening is going on For iMarque Solutions (P) Ltd !!! Contact HR Mitali - 8240618865!!!! If interested share your resume to WhatsApp or Call - Mitali - 8240618865 Job Details: Graduates can apply Undergraduate with 1 year experience also can apply Will be flexible with Rotational Shifts Should have excellent communication skills...

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0.0 years

2 - 2 Lacs

chennai

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For appointment contact Mithra 6383623771 Domestic Tamil voice process Male and Female freshers only Chennai location Salary 15k + incentives Age limit: 18-28 We need immediate joiners

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0.0 years

0 - 2 Lacs

hyderabad

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Hiring for Voice Process Qualification: UG/Graduate Languages: Good English, Hindi & Telugu Rotational shifts - 6 days working Work from office & walk in interview Contact HR Afreen - 7207910767

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0.0 - 1.0 years

1 - 1 Lacs

noida

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we are hiring for customer care executive Qualification: 12th pass out Location: Noida Salary: 15k to 16k + Night Allowance 2600 Shift: Male (rotational Shift) Week off: (Rotational Week off ) For more information contact - HR Akansha 7417968220

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0.0 - 3.0 years

1 - 2 Lacs

pune

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Process :- Telecaller, Inbound, Outbound Calling Qualification :- HSC or Any graduate / Under graduate Work From Office Shift Time: 9.00 AM To 6.00 PM Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 18,000 in hand + incentives. Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp Contact:- HR Shubham:- 9158966430

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0.0 - 5.0 years

2 - 5 Lacs

mumbai suburban, mumbai (all areas)

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Tech Mahindra Ltd- Malad, Mumbai has an opportunity for UK Retention Voice Process. *Eligibility: - HSC/Graduate with minimum 12 months of INTERNATIONAL BPO experience (Voice). FRESHERS CAN APPLY TOO. *Benefits: - Salary Offered + Performance Incentives + OT Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM) Location: Mumbai, Malad (W) Process: US/UK Customer Service Process Designation: Customer Relations Advisor CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. What were looking for: Excellent English communication skills. Eagerness to learn and grow with the company. Positive attitude and commitment to deli...

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Title: Customer Service Executive (NSDL) Qualification: Graduation required Salary: 13,000 (In-hand) Details: Rotational off Rotational shifts: 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, 12 PM–9 PM Requirement: Good communication skills Required Candidate profile Location:- Kanjurmarg, Mumbai Immediate joining ! How to Apply:- To schedule your interview Call or send your CV through WhatsApp HR Omkar - 8698879613 Perks and benefits Team Parties, Friendly Workplace, Holidays

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- Bagic loan sales | Outbound sales | Office Work -Avg Communication Required -Immediate Joining. -Shift: 9.30 to 6.30 -Freshers & experience both can apply. -Salary: Upto 16,000+ Unlimited Incentive Required Candidate profile Qualification:- HSC Pass Location:- Ghansoli, Navi Mumbai How to apply ? To schedule your interview, call or send your CV via WhatsApp/mail to: Contact Details:- HR Mahek Contact No:- 7559401618 Perks and benefits Work Hard, Earn More-Unlimited Incentives Offered!

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0.0 - 5.0 years

2 - 5 Lacs

noida, ghaziabad, delhi / ncr

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Virtual Interview Any Grad/UG Freshers & Exp are eligible. Salary Upto 5.5 LPA 5 Days Working || 2 Off's Job Location:- Noida Both Side Cabs Call me & get your interview aligned HR Prabhleen @9711155368 References are highly appreciated !! Required Candidate profile Note:- Need Good Communication Skills

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- Bpo telecaller (Inbound - Outbound Process) Position: Multiple Openings Location: Kanjurmarg, Mumbai Salary: 12,000 18,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More D...

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role: Customer Support Executive Airline Process Location: Turbhe, Navi Mumbai Employment Type: Full-Time Note: Min 6 mon Experienced Candidates CTC: 28,500 In-Hand Salary: 24,000 Shift Timings Male Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage) Female Candidates: Day Shifts (Any 9 hours between 7:00 AM to 8:00 PM) Weekly Off: 1 Rotational Off Eligibility Criteria Freshers or candidates with a minimum of 6 months experience in Customer Service Must clear the Versant Test with a minimum score of 4 Key Responsibilities Handle customer queries and complaints via calls, chats, and emails Provide accurate and timely information regarding flight bookings, schedules, and a...

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Exploring BPO Voice Jobs in India

The Business Process Outsourcing (BPO) industry in India is one of the fastest-growing sectors, providing numerous job opportunities for individuals looking for a career in customer support and voice-based roles. BPO voice jobs involve handling customer queries, providing assistance, and resolving issues over the phone.

Top Hiring Locations in India

Here are five major cities in India that are actively hiring for BPO voice roles: - Bangalore - Mumbai - Delhi - Pune - Hyderabad

Average Salary Range

The average salary range for BPO voice professionals in India varies based on experience and company. Entry-level positions can expect to earn between INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-6 lakhs per annum.

Career Path

A typical career path in BPO voice roles may include progressing from a Customer Support Executive to a Team Leader, then moving on to roles such as Operations Manager or Process Trainer.

Related Skills

In addition to strong communication skills and customer service abilities, BPO voice professionals may benefit from having skills in: - Multitasking - Problem-solving - Time management - Knowledge of CRM software

Interview Questions

  • What do you understand by BPO?
  • How would you handle an irate customer? (basic)
  • Can you explain the importance of active listening in a BPO role? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (medium)
  • Have you ever faced a challenging situation at work and how did you resolve it? (basic)
  • How do you handle stress in a fast-paced work environment? (basic)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • What strategies would you use to upsell a product to a customer? (advanced)
  • How do you keep yourself motivated during repetitive tasks? (basic)
  • What do you think sets apart good customer service from excellent customer service? (medium)
  • How do you ensure data privacy and security while handling customer information? (advanced)
  • Have you ever had to deal with a technical issue while assisting a customer? How did you handle it? (medium)
  • How do you handle a situation where a customer is dissatisfied with the product/service provided? (medium)
  • How familiar are you with using CRM software for customer management? (basic)
  • Can you explain the concept of first-call resolution? (medium)
  • How do you stay updated on product knowledge and company policies? (basic)
  • What do you think are the key qualities of a successful customer support executive? (basic)
  • How do you handle a situation where a customer is not satisfied with the resolution provided? (medium)
  • Have you ever had to deal with a language barrier while assisting a customer? How did you handle it? (medium)
  • What steps would you take to de-escalate a tense situation with a customer? (medium)
  • How do you ensure accuracy in documenting customer interactions and resolutions? (basic)
  • Can you explain the concept of customer retention and its importance in a BPO role? (medium)
  • How do you handle feedback from supervisors and incorporate it into your work? (basic)
  • Have you ever had to work in a team to resolve a customer issue? How did you collaborate with your team members? (medium)

Closing Remark

As you prepare for interviews in the BPO voice industry, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in BPO voice roles and build a successful career in this dynamic field. Good luck!

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