91 Bpo Voice Jobs
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0.0 - 3.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !
Posted 5 days ago
0.0 - 5.0 years
Kochi
Work from Office
Roles & Responsibilities Handle international outbound and inbound calls with prospective clients professionally and confidently. Communicate clearly and attentively to understand client requirements. Utilize strong persuasion and convincing skills to promote services. Generate leads through cold calling for Sponsors and Exhibitors. Manage lead conversations effectively and ensure successful closures. Maintain accurate records of calls, leads, and follow-ups. Required Skills & Qualifications Excellent verbal and written communication skills in English (mandatory). Strong interpersonal and customer-handling skills. Good knowledge of customer support processes. Typing speed of 35 WPM with 90% ...
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
POINT OF CONTACT - HR NEETU MEHTA (7042547373) You can directly connect over the call or drop your cv on Whatsapp. Urgently hiring for Customer Service Profile - Gurgaon, Haryana About the job We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. Education Min Graduation Fresher and experience both can apply Ability to communicate effectively English, Hindi, Tamil, Telugu, Marathi, Kannada or Malayalam languages. Basic computer skills. What we offer - Amazing Work Environment Complete Day Shift 6 Days Working Salary 2.55 LPA to 4.00 LPA Shift Hours - 10 AM to 7 PM Good Progression for Career growt...
Posted 6 days ago
0.0 - 1.0 years
1 - 2 Lacs
Kolkata
Work from Office
Interested Candidates can connect to HR Sujan (Contact Number: - 9038477914) or candidates can directly send their cv at the given number . Email ID: - sujan.sarkar@teleperformancedibs.com Greetings Kolkata! TP welcomes you to be a part of our dynamic team! Domestic voice process, Inbound Location: Kolkata, Salt Lake sector v **FRESHERS ARE ENCOURAGED TO APPLY ** About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query. Responsibilities: Handling customer inquiries and reso...
Posted 6 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, India's Largest BPO Recruitment Company HR Priyanka-9071306000 Location: Bellandur, Koramangala, Bommanahalli, Whitefield (Bengaluru) Shift: US/UK Shift (Evening/Night) CTC: 3.2-5 LPA + Night Allowance + Performance Incentives Job Role & Responsibilities: Handle inbound customer calls for the US process Resolve customer queries efficiently and professionally Update customer details and interactions in CRM systems Meet defined CSAT, AHT, and quality benchmarks Key Skills Required: Customer Support / Customer Service Inbound Voice Process Good communication skills in English Basic CRM knowledge and customer handling skills Experience: Freshers & Experien...
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Urgently hiring for Customer Service Profile - Gurgaon, Haryana Language: Telugu, Malyalam, Tamil, Marathi & Kannada Whatsapp your resume to HR Nikita Jaiswal: 9773626804 Immediate Joiner Preffered (Apply only if you're available for face to face interview) About the job We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. Education Min Graduation Fresher and experience both can apply Ability to communicate effectively English, Hindi, Tamil, Telugu, Marathi, Kannada or Malayalam languages. Basic computer skills. What we offer - Amazing Work Environment Complete Day Shift 6 Days Working Salary 2.5...
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: Customer Support Executive - Lead Genetation Min. qualification: HSC pass Freshers / Exp. Both can Apply Excellent English is mandatory Salary: 25,000 – 28,000 inhand Immediate joiner required Fixed Day shift Required Candidate profile Qualification: HSC Pass to Any Graduate Address: Opp Maxus Mall, Bhayandar West Apply Now, For More Information, Contect: HR Rashi - 7030022509 Perks and benefits Career Growth Opportunities With High Salary
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process: HSBC - Customer Service + Cross Sales Graduate mandatory Min. 6+ months BPO Exp. C3-level Comm. Req. Day rotational shifts Shift window: 7:30 AM - 10:30 PM 2 rotational week-offs 26,000 Inhand | 32,000 CTC Required Candidate profile Qualification: Graduate Location: Thane Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7030024179 Perks and benefits Career Growth Opportunity !
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop , India's Largest BPO Recruitment Company Customer Service Call HR Shaik Kulsum 7026022000 Loc : Kormangal and Whitefield Shift : US/UK | 5 -day week | CTC: 4 to 6.6 LPA + incentive 2 Way Cab Sat and Sun Fix Week End off Role: Handled inbound customer calls and resolved queries professionally. Provided accurate information and ensured customer satisfaction. Updated CRM systems with call details and resolutions. Achieved CSAT, AHT, and quality performance targets. Skills: English, Customer Care, Inbound, Outbound, Bengaluru Call HR Kulsum 7026022000- or 9964080000 - or 7090020000 WhatsApp for immediate response Or visit Jobshop.ai You Can also walkin Directly to JobShop...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Navi mumbai
Work from Office
Collections/Recovery Associate (On-Roll) Location: Ghansoli, Navi Mumbai Experience: 0 to 3 Years Salary: 2 to 3 LPA Benefits: Direct Company Payroll (On-Roll), ESI Medical Cover, Gratuity, and EPF. Key Responsibilities: Proactively call customers for overdue payments. Assess financial situations to offer suitable payment solutions. Resolve complex customer issues. Ensure strict compliance with debt collection laws and company policies. Candidate Requirements: Good communication skills. Must be proficient in at least one of the following: Tamil, Telugu, Kannada, or Gujarati.
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Pimpri-chinchwad, Pune
Work from Office
Profile- Domestic BPO Voice Process Fresher Experience work from office immediate joiner Salary : 12,000 - 16,000 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and c...
Posted 1 week ago
1.0 - 4.0 years
2 - 5 Lacs
Mumbai, Thane, Navi mumbai
Work from Office
Profile: HSBC Arrow - Inbound Voice Process Process: Inbound Customer service with Upselling Qualification: Graduation Location: Wagle Estate,Thane Eligibility: Graduate with minimum 6 months BPO experience Good communication skills Comfortable with upselling in an inbound process Shift Timings: Between 7:30 AM - 10:30 PM (9-hour rotational shift) 5 days working with 2 rotational weekly offs Salary: CTC: 32,000 In-hand: 26,000 Apply Now, Contect For More Details / Information HR Vaibhavi - 7030024179
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Job Role: Customer Support - Tata Digital (Frontend) Location: Malad (Aspee), Mumbai Job Description: We are hiring for the Tata Digital Frontend Process . The role involves handling customer interactions and providing support across various channels with professionalism and accuracy. Requirements: Graduate with minimum 6 months of experience Good communication skills Immediate joiners preferred Salary: 25,000 CTC (20,000 in hand) Shift Details: Rotational shifts between 9 AM -10 PM for females 24x7 rotational shifts for males (any 9-hour shift) One rotational week off To Apply / Contact For more information Contact on: HR Suresh - 7030021413
Posted 1 week ago
0.0 - 3.0 years
1 - 5 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: SBI - Inbound Customer Service Executive -HSC Pass With min. 6Month Exp. Req. -Graduate Fresher Can Apply -Good Hindi / English Comm. Required -Rotational Shift | Rotational Week OFF -Salary: 21K - 25K CTC Required Candidate profile -HSC Pass With min. 6Month Exp. Req. -Good Hindi / English Comm. Required Apply Now, Contect For More Details / Information HR Suresh - 7030021413 Perks and benefits Career Growth
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
||Hiring For International Voice Process || Immediate Joiners||Walk-In|| Hyderabad|| 1. Contract-Based Role Job Title : Content Support/opertions Executive Location : Hyderabad. Employment Type : Contract Based. CTC : 3.6 LPA. Eligibility : Freshers with No UAN only. Documents : Recent Company Documents Mandatory(If experienced). Cab Availability. 2.International Voice Process Location : Hyderabad. Eligibility : MIn 1 year experience in International Voice Process/banking(Semi Voice) Education : Any Graduate(PC CM Mandatory) Package : 4.8 LPA Cab Availability . 3.Domestic Voice Process Job Title : Customer Care Executive Domestic Voice . Location : Hyderabad. Experience : 0-3 Year(Any Voice ...
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Bhiwandi, Mumbai (all areas)
Work from Office
Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.50 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Mandatory Age: 18 to 32 Min 6 Month Exp Mandatory Location: Thane West Apply Now, Contect For More Details / Information HR Kalyani - 7030023460 Perks and benefits Start your career with Kotak Mahindra Bank !
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Job description Hiring for Malayalam Voice Process - Domestic Bank Role: Customer Support Executive Interview Mode: Virtual mode of interview for out station candidates Location: Bangalore - Marathahalli / Hebbal Number of Vacancies: 20 Eligibility Criteria: Freshers are eligible. 12th pass or Graduate candidates are eligible. 6 days work with 1 rotational week off. 24/7 (any 9-hour shift), must be willing to work in night shift. Languages Required: Must be fluent in Malayalam and English. Perks for Outstation Candidates: One way travel ticket 14 days of accommodation Relocation bonus eligible after 90 days of joining. Salary Package: 20,000K CTC / 19,000K Take Home Interested Candidates can...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, Gurugram, Greater noida
Work from Office
Hello Job Seekers, Greetings from Shining Stars ITPL . We are currently hiring for Customer Service Executive roles for multiple Domestic and International BPO processes across Noida, Greater Noida, and Gurgaon . This is a walk-in hiring drive , and candidates must be available to attend interviews in person. Customer Service Executive (Voice / Blended Process) Process Details Voice Process / Blended Process • Domestic processes across all locations • International processes applicable only for Gurgaon Eligibility Criteria Minimum age: 18 years • Qualification: 12th Pass / Undergraduate / Graduate • Excellent English communication skills (mandatory) • Clear speech, confidence, and customer-h...
Posted 1 week ago
1.0 - 4.0 years
1 - 5 Lacs
Chennai
Work from Office
"Greetings from ACCESS HEALTHCARE!! Job Opportunity: Experience: Minimum 1 year experience in International Voice ( Non voice exp or Domestic Voice Experience is not considered) Night shift - 6.30 pm to 3.30 am 2 way cab will be provided Excellent communication skill needed Immediate Joiner and notice period also accepted Relieving letter not mandatory Location: Chennai , Ambattur Package : Good hike from previous package Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary. Document all custome...
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Domestic BPO Voice Process Handle Inbound & Outbound Voice Process Qualifications: HSC pass Languages: Tamil, Telugu, Malayalam, Kannada, Bengali Req. Salary: 16,000 in-hand Freshers Welcome Easy selection Process Required Candidate profile Qualifications: HSC pass Languages: Tamil, Telugu, Malayalam, Kannada, Bengali To Apply..? To schedule your interview call or whatsapp HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Thane
Work from Office
PROCESS : VOICE PROCESS (INTERNATIONAL) SALARY : 21K TO 30K LOCATION : AIROLI AND THANE ONE WAY CAB SERVICE PROVIDING HSC WITH 6 MONTHS EXP AND GRADUATE FRESHER PROCESS: INBOUND CUSTOMER SERVICE GOOD ENGLISH COMMS REQUIRED HR SHILPA 9136283188
Posted 1 week ago
1.0 - 3.0 years
Noida
Work from Office
Job Title: Associate Customer Care Job Summary: The Associate Customer Care plays an important role in delivering exceptional customer service by managing complex customer interactions and resolving escalated issues. This role contributes to high customer satisfaction and strong Net Promoter Scores (NPS) while also supporting team development through coaching and mentorship. A serviceoriented mindset, commitment to quality, and focus on continuous improvement are essential for ensuring effective and seamless customer experiences. Interested candidates can share their resumes at: shine.albert@hcltech.com. Key Responsibilities: Handle complex inbound and outbound customer calls, providing expe...
Posted 1 week ago
0.0 - 5.0 years
Kolkata
Work from Office
Role & responsibilities We are currently having openings in our Voice Process 100% work from office. With fixed salary & permanent hiring. Designation- Customer Support Associate Have to resolute customers query Voice Call Job Profile- Mandatory Criteria- Min Graduate Fresher & experienced both can apply Excellent verbal communication skill in English & Hindi without major MTI for Voice process Should have not applied for any Flipkart interview in last 3 month Customer orientation. Ready to work in 24/7 Shifts No planned leave for upcoming 3 month after joining 10 hour of the day, 9 hrs. work and 1 hour break 5 days of working in a week with 2 rotational week-off Should have a typing speed o...
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressures over a customer call Contact or send Resume Required Candidate profile Any Graduate(FRESHER ) Prefferd location Chennai Tamil and Basic English Need immediate joiner Contact or send Resume to Perks and benefits ESI PF INCENTIVE
Posted 1 week ago
Exploring BPO Voice Jobs in India
The Business Process Outsourcing (BPO) industry in India is one of the fastest-growing sectors, providing numerous job opportunities for individuals looking for a career in customer support and voice-based roles. BPO voice jobs involve handling customer queries, providing assistance, and resolving issues over the phone.
Top Hiring Locations in India
Here are five major cities in India that are actively hiring for BPO voice roles: - Bangalore - Mumbai - Delhi - Pune - Hyderabad
Average Salary Range
The average salary range for BPO voice professionals in India varies based on experience and company. Entry-level positions can expect to earn between INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-6 lakhs per annum.
Career Path
A typical career path in BPO voice roles may include progressing from a Customer Support Executive to a Team Leader, then moving on to roles such as Operations Manager or Process Trainer.
Related Skills
In addition to strong communication skills and customer service abilities, BPO voice professionals may benefit from having skills in: - Multitasking - Problem-solving - Time management - Knowledge of CRM software
Interview Questions
- What do you understand by BPO?
- How would you handle an irate customer? (basic)
- Can you explain the importance of active listening in a BPO role? (medium)
- How do you prioritize your tasks when dealing with multiple customer inquiries? (medium)
- Have you ever faced a challenging situation at work and how did you resolve it? (basic)
- How do you handle stress in a fast-paced work environment? (basic)
- Can you give an example of a time when you went above and beyond for a customer? (medium)
- What strategies would you use to upsell a product to a customer? (advanced)
- How do you keep yourself motivated during repetitive tasks? (basic)
- What do you think sets apart good customer service from excellent customer service? (medium)
- How do you ensure data privacy and security while handling customer information? (advanced)
- Have you ever had to deal with a technical issue while assisting a customer? How did you handle it? (medium)
- How do you handle a situation where a customer is dissatisfied with the product/service provided? (medium)
- How familiar are you with using CRM software for customer management? (basic)
- Can you explain the concept of first-call resolution? (medium)
- How do you stay updated on product knowledge and company policies? (basic)
- What do you think are the key qualities of a successful customer support executive? (basic)
- How do you handle a situation where a customer is not satisfied with the resolution provided? (medium)
- Have you ever had to deal with a language barrier while assisting a customer? How did you handle it? (medium)
- What steps would you take to de-escalate a tense situation with a customer? (medium)
- How do you ensure accuracy in documenting customer interactions and resolutions? (basic)
- Can you explain the concept of customer retention and its importance in a BPO role? (medium)
- How do you handle feedback from supervisors and incorporate it into your work? (basic)
- Have you ever had to work in a team to resolve a customer issue? How did you collaborate with your team members? (medium)
Closing Remark
As you prepare for interviews in the BPO voice industry, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in BPO voice roles and build a successful career in this dynamic field. Good luck!
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