Role & responsibilities To drive the agency premium in the location for health business. To monitor and drive agency business of location through. Agency Recruitments Agent Activation Agent Productivity Agent Engagement matrix To Drive the key agency matrix and uniform practices. Archive the top line and bottom line as per the defined matrix. Provide strategic inputs from geographical prospective and periodically, review design and implement plans. Driving renewals as per target. Health insurance domain knowledge. Understanding the agency business requirements. 6 days working. Candidate should have own bike with license. Candidate should have graduate degree. Note- Only walking interview

Role & responsibilities Assist customers with technical issues related to AI-powered products and services. Resolve queries promptly email. Guide users through product features and functionalities. Collaborate with cross-functional teams to address complex customer concerns. Monitor and report product malfunctions or recurring issues. Maintain detailed records of customer interactions and feedback. Stay updated on new features and functionalities to inform customers. Provide training and support to junior customer support representatives Preferred candidate profile Education: Graduation . Experience: Minimum 1 year in a Aviation Process BPO industry(mandate). Skill Set: B2 level communication Process Type: Email Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 7:00 AM to 12:00 AM Hiring Requirement Overview Position: Associate/Experts Salary Range: 2.40 - 3.20 LPA For more Info - Contact Number - 9450396989 Mail - harpreet.kaur@nlbtech.in

Hiring For Customer Service - Candidate Eligibility Criteria Education: Graduation and UG with 1 year of Exp Experience: Minimum 1 year in a logistics-based BPO environment( Preferred ) or with a premium e-commerce campaign Skill Set: B2 level communication Process Type: Blended Voice, Email & Chat Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM – 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Noida 64 Virtual Interview Work From Office Salary 2.4 LPA to 3.2 LPA Thanks & Regards, Milki Bisht| 91 9151206474 Email id – milki.bisht@nlbtech.in

Open Roles & Responsibilities: 1. Logistics Executive Responsibilities: Coordinate shipments and monitor tracking. Communicate with clients, vendors, and transporters. Manage logistics documentation and system updates. Resolve delivery-related issues quickly and effectively. 2. Team Leader Logistics Responsibilities: Supervise and mentor a team of logistics executives. Allocate tasks and ensure process SLAs are met. Handle escalations and collaborate with stakeholders. Conduct performance reviews and process improvements. 3. Quality Analyst Logistics Responsibilities: Perform quality audits on calls and backend operations. Identify gaps and provide actionable feedback. Generate quality reports and ensure SOP adherence. Work closely with the operations team for process improvement. Preferred Candidate Profile (All Roles): c Graduate in any discipline (Preferred: Logistics, BBA, B.Com, Supply Chain). Strong communication and coordination skills. Willingness to work in rotational shifts (for international processes). Proficient in MS Office and familiarity with logistics/BPO systems. For TL/QA roles: Prior experience in a similar position is essential. Interested candidate can share their CVs at pooja.tiwari@nlbtech.in

Open Roles & Responsibilities:1. Logistics Executive Responsibilities: Coordinate shipments and monitor tracking. Communicate with clients, vendors, and transporters. Manage logistics documentation and system updates. Resolve delivery-related issues quickly and effectively. 2. Team Leader Logistics Responsibilities: Supervise and mentor a team of logistics executives. Allocate tasks and ensure process SLAs are met. Handle escalations and collaborate with stakeholders. Conduct performance reviews and process improvements. 3. Quality Analyst Logistics Responsibilities: Perform quality audits on calls and backend operations. Identify gaps and provide actionable feedback. Generate quality reports and ensure SOP adherence. Work closely with the operations team for process improvement. Education: Graduation Experience: Minimum 1 year in a logistics-based BPO environment( Preferred ) or with a premium e-commerce campaign Skill Set: B2 level communication Process Type: Blended Voice, Email & Chat Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Associate Salary (minimum 9months Exp) 2.4 LPA Logistics Exp (minimum 9months Exp - 3.2 LPA HR Round Operations Round (Panel details to be shared) Versant Round Client Round (If applicable) Offer Rollout Interested candidate can share their CVs at Milki.bisht@nlbtech.in call for more info - 9151206474

Experience: 4 to 6+ years of relevant experience in VBA, Power Application, Excel Automations, Reporting, Dashboarding Job Descriptions: We are seeking a talented and experienced Data Analyst / MIS resource; proficient in Power Application, VBA, Excel Automations, Reporting, Dashboarding to join our team. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and a passion for leveraging data to drive insights and optimize business processes. As a Data Analyst, you will be responsible for developing and implementing data solutions, generating actionable reports and dashboards, and automating repetitive tasks using advanced tools and technologies. Job Responsibilities: 1. Develop and maintain interactive dashboards, reports, and visualizations using Power Application, Excel / Power BI to provide insights into key business metrics and KPIs. 2. Design and implement data models and ETL processes to transform raw data into meaningful and actionable insights. 3. Utilize VBA (Visual Basic for Applications) to automate manual processes, improve workflow efficiency, and enhance data manipulation capabilities in Microsoft Excel and other applications. 4. Leverage Python for data analysis, scripting, and automation tasks, including data cleaning, manipulation, and statistical analysis. 5. Collaborate with cross-functional teams to understand business requirements, gather data sources, and deliver analytical solutions that meet stakeholders' needs. 6. Conduct exploratory data analysis to identify trends, patterns, and anomalies in the data, and communicate findings to stakeholders through clear and compelling visualizations. 7. Stay current with emerging trends and best practices in data analytics, visualization, and automation technologies, and propose innovative solutions to address business challenges. 8. Provide training and support to end-users on how to effectively use data tools and dashboards to make data-driven decisions and optimize business performance. 9. Participate in continuous improvement initiatives to enhance data governance, data quality, and data-driven decision-making processes within the organization. 10. Qualifications: 1. Bachelor degree in Computer Science, Statistics, Information Systems, or a related field; preferred. 2. Proven experience as a Data Analyst or Business Intelligence Analyst, with a minimum of 4 to 6+ years of experience in developing and implementing data solutions. 3. Strong proficiency in Excel / Access Data Base, Power BI is added advantage, including experience with data modelling, DAX calculations, and building interactive reports and dashboards. 4. Proficiency in VBA (Visual Basic for Applications) for automation tasks and advanced data manipulation in Microsoft Excel. 5. Experience with Python for data analysis, scripting, and automation, with knowledge of libraries such as Pandas, NumPy, and Matplotlib is an added advantage 6. Solid understanding of data management principles, ETL processes, and database technologies (SQL, MySQL, etc.). 7. Strong analytical skills and problem-solving abilities, with the ability to translate complex data into actionable insights. 8. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders. 9. Proactive attitude, self-motivated, and able to work independently with minimal supervision

Role & responsibilities To drive the agency premium in the location for health business. To monitor and drive agency business of location through. Agency Recruitments Agent Activation Agent Productivity Agent Engagement matrix To Drive the key agency matrix and uniform practices. Archive the top line and bottom line as per the defined matrix. Provide strategic inputs from geographical prospective and periodically, review design and implement plans. Driving renewals as per target. Health insurance domain knowledge. Understanding the agency business requirements. 6 days working. Candidate should have own bike with license. Candidate should have graduate degree. Note- Only walking interview

Key Roles &Responsibilities To develop Advisors network) in his/her area of operation. To train/mentor Advisors about product and process. To handle and resolve channel partner queries in time Meet Customers with Channel partners for fresh sales and servicing issues. Key Requirements Education & Certificates Graduate/Post Graduate Key Requirements - Experience &Skills - 6 months - 8 years of Sales experience in Insurance/Bank/NBFC/retail sales/Pharma or any other field sales Local market geography knowledge is mandatory Age- up to 35 yeras Remarks The details of this position are confidential. The decision to change / modify the specifications is at managements discretion Contact For More Info Milki Bisht - 9151206474 or share your cv at milki.bisht@nlbtech.in

Shift: 8:30 PM 5:30 AM Mode: WFO – 5 days working Job Summary: We are looking for motivated and detail-oriented professionals to join our compliance team as Analysts/Senior Analysts. The role involves performing wire and customer screening activities, ensuring regulatory compliance, conducting quality assurance (QA) reviews, and preparing performance reports. The ideal candidate will work within the LexisNexis Bridger system to identify and mitigate potential risks while ensuring operational excellence. Key Responsibilities: Perform daily wire screening activities in the LexisNexis Bridger system or similar Compliance tool to identify and mitigate potential compliance risks. Conduct daily customer screening and ad hoc reviews to ensure compliance with regulatory requirements, including OFAC and sanctions regulations. Analyze transactions and customer profiles, investigating flagged items and escalating potential matches for further review. Conduct QA reviews of screening activities to ensure adherence to established policies, procedures, and regulatory standards. Document findings, track errors, and prepare QA/QC reports using MS Excel to provide actionable insights for process improvement. Collaborate with team members to resolve escalated cases and provide guidance on complex screening scenarios. Support reporting and data analysis efforts to ensure transparency in operations and compliance with internal and external requirements. Continuously monitor and enhance screening workflows to maintain high standards of accuracy and efficiency. Qualifications and Skills: Bachelor’s degree in finance, Business Administration, or a related field. 1-5 years of experience in wire screening, customer screening, QA, or compliance-related roles within financial services. Hands-on experience with LexisNexis Bridger system or similar compliance screening tools is preferred.

Roles and Responsibilities Provide exceptional customer service through voice support, resolving customer queries and concerns in a timely and professional manner. Handle international calls from customers across various regions, including UK, US, Canada, Australia, and New Zealand. Utilize strong communication skills to effectively address customer complaints and provide solutions or escalate issues when necessary. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues.

Key Roles &Responsibilities To develop Advisors network) in his/her area of operation. To train/mentor Advisors about product and process. To handle and resolve channel partner queries in time Meet Customers with Channel partners for fresh sales and servicing issues. Key Requirements Education & Certificates Graduate/Post Graduate Key Requirements - Experience &Skills - 6 months - 8 years of Sales experience in Insurance/Bank/NBFC/retail sales/Pharma or any other field sales Local market geography knowledge is mandatory Age- up to 35 years Thanks & Regards, Milki Bisht- 9151206474 Email id milki.bisht@nlbtech.in

Role & responsibilities Job descriptions : Create and post job descriptions for Non IT roles and IT Roles Candidate sourcing : Use job boards, social media, referrals, and networking events to find candidates Screening : Review resumes and applications to determine which candidates meet the job requirements Interviews : Conduct interviews with candidates to assess their skills and qualifications Hiring : Offer roles to promising candidates and complete the required paperwork Onboarding : Ensure new hires are properly onboarded Tracking : Keep track of candidate interview processes and communicate with candidates Preferred candidate profile Strong communication skills Understanding of technical job requirements Ability to work in a fast-paced environment Experience with technology Knowledge of Non IT trends Background in recruitment across a variety of industries

Key Responsibilities : Assist customers with technical issues related to AI-powered products and services. Resolve queries promptly email. Guide users through product features and functionalities. Collaborate with cross-functional teams to address complex customer concerns. Monitor and report product malfunctions or recurring issues. Maintain detailed records of customer interactions and feedback. Stay updated on new features and functionalities to inform customers. Provide training and support to junior customer support representatives For more Info - Contact Number - 9450396989 Mail - harpreet.kaur@nlbtech.in

with multiple process roles available, including research, remediation, keying, and data entry. Key Responsibilities: Conduct research and analysis to support various banking and financial processes. Perform tasks such as remediation, keying, data entry, or other activities depending on the process requirements, which may involve check adjustments, returns, exceptions, or other related areas. Ensure data confidentiality and integrity throughout the workflow. Work collaboratively with team members and other departments to meet project deadlines. Adapt to assigned tasks within the process as per business needs. Consistently meet performance metrics and quality standards. Qualifications and Skills: Bachelors degree in any discipline (Commerce or Finance preferred but not mandatory). Excellent verbal and written communication skills in English. A basic understanding of banking systems and terminologies is a plus. Strong attention to detail and a commitment to accuracy. Proficiency in basic computer skills, including MS Office applications. Willingness to work flexible and rotational shifts, including weekends if required. Quick learner with a positive attitude and problem-solving skills. Training and Support: Comprehensive process-specific training will be provided to help you succeed in your role. Perks and Benefits: 2-way cab pick-up and drop-off facility for a stress-free commute. One complimentary meal provided during the shift. Exposure to multiple functional areas, enhancing your professional growth. Supportive work environment focused on learning and development Please share your cv at surbhi.malhotra@nlbtech.com

We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

We are hiring skilled professionals for Email Support in the Aviation Process . If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

We are seeking a highly motivated and customer-focused individual to join our E-commerce team as a Customer Service Agent . You will be responsible for resolving customer queries, managing order-related issues, and ensuring a smooth online shopping experience for our customers. Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat Resolve order-related issues such as returns, refunds, tracking, and cancellations Assist customers with product inquiries and provide detailed information Document interactions and maintain accurate records in CRM Escalate unresolved issues to relevant departments for timely resolution Maintain a high level of professionalism and empathy with customers Requirements: Minimum 1 year of experience in customer service, preferably in e-commerce Strong communication skills (verbal and written) Familiarity with order management systems, CRMs, or ticketing tools Ability to handle irate customers and resolve complaints efficiently Problem-solving attitude and team player Basic computer proficiency Preferred Qualifications: Experience with platforms like Amazon, Flipkart, Shopify, etc. Perks & Benefits: Performance-based incentives Health insurance and paid leaves Interested candidates can share their CVs at pooja.tiwari@nlbtech.in

Role & responsibilities Job description We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Customer Support Executive. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at quaemah.zafar@nlbtech.in

.Role & responsibilities We are looking for a motivated and results-driven Recruiter to manage the full recruitment life cycle across a variety of roles. This includes sourcing candidates, screening applications, coordinating interviews, and ensuring a seamless candidate experience. The ideal candidate will have excellent interpersonal skills, a keen eye for talent, and the ability to thrive in a fast-paced environment. Please share your profile at surbhi.malhotra@nlbtech.com

Roles and Responsibilities Design, develop, test, and deploy Salesforce solutions using Apex, LWC, and other relevant technologies. Collaborate with cross-functional teams to gather requirements and deliver high-quality products on time. Troubleshoot issues related to Salesforce platform configuration, customization, and integration with external systems. Participate in code reviews to ensure adherence to coding standards and best practices.