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Hiring For BPO Logistics Executive | Team Leader | Quality Analyst

Hiring For BPO Logistics Executive | Team Leader | Quality Analyst

NLB Services

1 - 5 years

2 - 3 Lacs

Noida

Posted:1 month ago| Platform:

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Skills Required

Logistics Operations Customer Service International Logistics Voice Process Outbound Process Logistics Planning US Process International Process Logistics Management Logistics Coordination International Voice Process Logistics UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Open Roles & Responsibilities: 1. Logistics Executive Responsibilities: Coordinate shipments and monitor tracking. Communicate with clients, vendors, and transporters. Manage logistics documentation and system updates. Resolve delivery-related issues quickly and effectively. 2. Team Leader Logistics Responsibilities: Supervise and mentor a team of logistics executives. Allocate tasks and ensure process SLAs are met. Handle escalations and collaborate with stakeholders. Conduct performance reviews and process improvements. 3. Quality Analyst Logistics Responsibilities: Perform quality audits on calls and backend operations. Identify gaps and provide actionable feedback. Generate quality reports and ensure SOP adherence. Work closely with the operations team for process improvement. Preferred Candidate Profile (All Roles): c Graduate in any discipline (Preferred: Logistics, BBA, B.Com, Supply Chain). Strong communication and coordination skills. Willingness to work in rotational shifts (for international processes). Proficient in MS Office and familiarity with logistics/BPO systems. For TL/QA roles: Prior experience in a similar position is essential. Interested candidate can share their CVs at pooja.tiwari@nlbtech.in

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NLB Services

nlbservices.com

Information Technology and Services

Phoenix

51-200 Employees

140 Jobs

Key People

Nand Lal Bhagat

Founder & CEO
James Smith

Chief Operating Officer
Sarah Johnson

Chief Technology Officer

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Hiring For BPO Logistics Executive | Team Leader | Quality Analyst

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Hiring For BPO Logistics Executive | Team Leader | Quality Analyst

Experience & Salary

Skills Required

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Job Description

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