18448 Us Process Jobs

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1.0 - 6.0 years

3 - 6 Lacs

noida

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Key Responsibilities Handle inbound calls from international customers. Resolve customer inquiries and complaints efficiently and professionally. Provide product and service information to customers. Maintain accurate customer interaction records. Escalate complex issues to senior representatives when necessary. Meet performance metrics such as service level agreements and customer satisfaction scores. Collaborate with team members to improve customer service processes. Requirements Minimum 6 months of experience in an Voice or Customer Support role. Excellent communication skills both written and verbal. Graduate/Undergraduate candidates are eligible. Immediate joiners preferred. Willingnes...

Posted 15 hours ago

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1.0 - 6.0 years

3 - 5 Lacs

chennai

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Job Overview: We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary. Maintain a high level of c...

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0.0 - 2.0 years

1 - 3 Lacs

hyderabad

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Customer Support Executive International Voice Process Company: Sagility Job Description: Sagility is hiring enthusiastic and customer-focused professionals for our International Voice Process . If you have excellent communication skills and are looking to build a career with a global healthcare services organization, this opportunity is for you. Roles & Responsibilities: Handle inbound/outbound calls for international customers Provide accurate information and resolve customer queries professionally Maintain high levels of customer satisfaction Follow company guidelines and quality standards Document customer interactions accurately Eligibility Criteria: Education: 10+2 (HSC) or above Exper...

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0.0 - 5.0 years

3 - 6 Lacs

pimpri-chinchwad, pune

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Job description International Voice/Chat/Blended Process Package upto - 7LPA Contact HR Sakshi Patil-8530691444 Under Graduate/Graduate . Roles and Responsibilities Handle customer queries via phone calls, emails, or chats in a professional and courteous manner. Provide accurate information to customers regarding products/services offered by the company. Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction. Meet performance targets set by the organization for quality, productivity, and sales metrics. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 0-5 years of experience in an international BPO environm...

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0.0 - 5.0 years

3 - 5 Lacs

mohali, jaipur, mumbai (all areas)

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Greetings from KVC CONSULTANTS LTD. We are Hiring for the role of International Voice Role for Jaipur/ Mohali /Mumbai Location . Note : Its a Work from office role for Immediate joiners Job description Hiring for customer support, Tech support executive for voice/ chat for international BPO. salary: 30 K to 46K CTC Qualification: Graduation with English communication. shift: Rotational 15 days Hotel accommodation Free. Jaipur, Mumbai, Mohali Job highlights Graduate with strong English communication skills Provide customer and tech support via voice and chat in an international BPO Salary ranges from 30K to 46K CTC with 15 days free hotel accommodation 5 Days working Rotational Shifts & Offs ...

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1.0 - 5.0 years

2 - 4 Lacs

gurugram, delhi / ncr

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Job Description: We are hiring for an International BPO UK Telecom Process . This is a 100% voice-based customer service role with upselling responsibilities. Candidates must have excellent spoken English and prior international voice experience. Key Responsibilities: Handle inbound customer service calls for UK telecom customers Resolve customer queries efficiently Upselling telecom products/services Maintain high customer satisfaction and quality standards Eligibility Criteria: Minimum 6 months International BPO voice experience (ICC mandatory) Excellent spoken English communication skills Comfortable working in night shifts Undergraduates and Graduates both can apply Candidates must be ba...

Posted 16 hours ago

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0.0 - 5.0 years

3 - 7 Lacs

pune

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Designation: International Customer Support Executive (Voice/Non-Voice / Blended) CTC Range: 3,00,000 7,00,000 per annum Hiring Mode: Bulk Hiring | Immediate Joiners Work Locations: Viman Nagar | Kharadi | Yerwada | Magarpatta | Hinjewadi Pune Additional Benefits: Performance incentives up to 40,000/month 30%40% salary hike for relevant international BPO experience Responsibilities : Deliver customer support via calls, emails, and chat channels Ensure first-call resolution and high CSAT scores Adhere to quality standards, SLAs, and compliance requirements Maintain accurate documentation in CRM tools Eligibility Criteria Freshers & experienced professionals Any graduate/undergraduate Strong v...

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0.0 - 5.0 years

3 - 6 Lacs

pimpri-chinchwad, pune

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Hiring: Customer Support Executive (Voice) Location: Pune US/UK Shift | 5 Days Work | 2-Way Cab Salary: 3–5 LPA + Incentives Eligibility: Graduates/Freshers or 6–12 months International Voice Fluent English required Call Aarohi: 8975832218 Required Candidate profile Immiediate joiner Fluent English Interview: 1st round virtual Walk-in interview Perks and benefits Salary + Incentive + Allowances + Both-ways cab

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0.0 - 4.0 years

1 - 4 Lacs

ahmedabad

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*Hiring for Customer Support Executive in AHMEDABAD * -Fluency in English is MUST -Rotational Day/Night Shift (WFO) -5 Working days -Salary up to 26K to 40K + Incentive + Night Allowance HR VEDA: 7383639237

Posted 17 hours ago

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0.0 years

5 Lacs

bangalore/bengaluru

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Company Name - SiliconMedia Publishing (http://siliconmediapublishing.com) Designation : International Voice Process Location: Bangalore(old airport road) Work Mode: Work from Office Shift: Night Shift Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice & sales Language: Excellent spoken and written English required Salary: 42K a month CTC + performance-based monthly incentives Experience: Prefer freshers with accent training Why Join Siliconmedia? Global career exposure Best salary & incentives in Bangalore Growth opportunities World-class training and support Excellent work culture Desired Candidate Profile You need to have an excellent command of writt...

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0.0 - 4.0 years

1 - 4 Lacs

ahmedabad

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*Hiring for Chat Support Executive in AHMEDABAD * -Fluency in English is MUST -Rotational Day/Night Shift (WFO) -5 Working days -Salary up to 26K to 40K + Incentive + Night Allowance HR VEDA: 7383639237

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1.0 - 5.0 years

2 - 3 Lacs

thane, navi mumbai

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* Hiring for CSR process * Location: Airoli * Shift timing: 24*7 shift * Week off: 2 Rotational off * Qualification: HSC or Grad with exp 1 yr in BPO * Salary:- Experience : upto 25k take home +1500 Travelling allowance HR Shraddha 7057743506

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1.0 - 6.0 years

3 - 6 Lacs

mumbai

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TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 6-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s ...

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1.0 - 6.0 years

3 - 5 Lacs

chennai

Work from Office

Job Overview: We are seeking a dynamic and customer-focused individual to join our International Voice Process team as a Customer Support Representative. In this role, you will be the voice of our company, providing exceptional support to our global customers through phone communication. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues promptly, escalating when necessary. Maintain a high level of c...

Posted 18 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

pune

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Role & responsibilities Contact Discovery through Professional networking and professional websites. Pre-Sales, Cold Calling and Lead Generation. Manage and maintain a pipeline of interested prospects. Effectively perform outbound calls to target prospects in defined geographies. Focus on achieving the targets defined and assigned. Preferred candidate profile Excellent command of English (compulsory) Diploma Holders /Undergraduates/Graduates in any stream Graduate freshers with no experience are welcome only with good communication in English Willing to work from the office Willing to work in Rotational shifts/Night shifts/Self travel Self-motivated and target oriented. Perks and benefits : ...

Posted 19 hours ago

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Job Description You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. About Team The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walm...

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1.0 - 6.0 years

4 - 7 Lacs

new delhi, gurugram, delhi / ncr

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Urgent Hiring for International Sales Candidates Should have at least 06 months of experience into International sales process We r hiring for US Travel sales( Any International Voice sales experienced can apply Interested Call Sneha @ 8448100705 Required Candidate profile Hiring Only Immediate joiners Interview Mode : Telephonic Interview Salary Upto-55k Both Side + Meal + Unlimited Incentives Job Location :GGN Sector-48 Interested Call & WhatsApp Sneha @ 8448100705

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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We are Hiring for Locations- Chennai, Bengaluru, Hyderabad Freshers & Experienced Voice process Domestic & International voice process Flexible to work in rotational shifts Good communication required Please apply to this job here, we will connect with you once your profile is shortlisted. Thank you

Posted 19 hours ago

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0.0 - 5.0 years

2 - 7 Lacs

pune

Work from Office

Job description Now Hiring International Voice/Blended/Chat Process (US/UK) For More Details: Contact : AISHWARYA Phone : 7420844423 Accelerate your career in the BPO industry with leading international opportunities in Pune. We are hiring freshers and experienced professionals for dynamic US/UK/Canadian /AustralianVoice Process roles. Position : International Voice (US/UK) Eligibility : Undergraduate / Graduate Freshers & Experienced (Minimum 6 months of International Voice experience preferred) Shift : Rotational (US/UK) | 5 Days Working | Rotational Offs Transport : Both-way Cab Facility Provided Work Locations : Yerwada | Kharadi | Hinjewadi | Magarpatta | Vimannagar Compensation Details...

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1.0 - 6.0 years

4 - 7 Lacs

new delhi, gurugram, delhi / ncr

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8448100705 Urgent Hiring for International Voice Sales Process We need a minimum of 06 months of experience in any international sales process Should be an immediate joiner' Interview mode will be only: Telephonic Hiring for the Travel Sales process Required Candidate profile Any International Sales experience is required Job Location: Gurgaon Should be only immediate joiners Cab: Both sides + Meal Salary upto-55k + unlimited Incentives Call & Whatsapp : 8448100705 Perks and benefits Both Side Cab + Meal and Unlimited Incentives

Posted 19 hours ago

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1.0 - 3.0 years

3 - 5 Lacs

noida

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Responsibilities: Handle US customers for AT&T sales Pitch & sell AT&T telecom products Achieve sales targets with quality calls Requirements: 6 months+ International/US Sales experience Excellent English communication.

Posted 20 hours ago

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0.0 - 5.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

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Job description Job Title: Senior Customer Service Representative Location: Bangalore Experience: 0 to 8 years Any Bpo experience. Qualification: Graduates / Undergraduates / Post Graduates Can Apply. Shifts: Us / UK / Australian / Day shift Salary: 1.75 Lakhs to 5.5 Lakhs Ctc. Department: International Banking / Customer support voice Technical Support & Sr Technical Support Reports To: Customer Preferred candidate profile CSr,CSo,Cse,Cs, customer support, customer support representative, International BPO voice, customer care, Associate, executive, representative Please apply to this job here, we will call you if your profile matches the requirement. Thank you

Posted 20 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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Non-Voice Process Executives: Support operations through data entry, email communication, and backend processes.Role & responsibilities Attractive incentives and performance-based bonuses. job Requirements Freshers Are Welcome! No prior experience?Excellent communication skills in English and one of the following regional languages: Hindi, Malayalam, Kannada, Telugu, or Tamil. Strong inter No problem! We provide comprehensive training to kickstart your career in the booming BPO industry.

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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Job description - Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - Handling premium customer - immediate joining - Virtual interview - Male and both can apply Required Candidate profile - Excellent communication skills - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Please apply for the job in Naukri.com. We will check & will update you.

Posted 20 hours ago

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0.0 - 4.0 years

2 - 6 Lacs

ahmedabad

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Technical Sales Executive (Us Process) Job Name: Technical Sales Executive (Us Process) Job Role:Executive Industry:CRM/CallCentres/BPO/ITES Job Location:Ahmedabad Experience:0 - 4 year Salary:Best in the Industry Education:MBA/BBM/ B.Tech About The Role :: identifying and establishing a new business. organizing sales visits. liaising with existing clients. preparing tenders, proposals and quotations. providing pre-sales and post-sales support. negotiating contracts, terms and conditions. reviewing cost and sales performance. writing reports and sales literature. providing product education and advice. attending trade exhibitions, conferences and meetings. ensuring that sales targets are met...

Posted 20 hours ago

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Exploring US Process Jobs in India

The US process job market in India is thriving, with numerous opportunities available for job seekers in this field. Companies in various industries such as IT, BPO, and healthcare are actively hiring professionals with US process skills to handle their operations efficiently. If you are considering a career in the US process industry in India, this guide will provide you with valuable insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for US process professionals in India varies based on experience levels. Entry-level positions can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

A typical career path in the US process industry in India may include roles such as Customer Service Representative, Team Leader, Operations Manager, and eventually progressing to roles such as Process Excellence Manager or Business Process Analyst.

Related Skills

In addition to US process skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, attention to detail, and the ability to work effectively in a team environment.

Interview Questions

  • What is your understanding of the US process industry? (basic)
  • How do you ensure accuracy and efficiency in handling US process operations? (medium)
  • Can you give an example of a challenging situation you faced in a US process role and how you resolved it? (medium)
  • How do you stay updated with the latest trends and technologies in the US process industry? (basic)
  • Explain a time when you had to handle a difficult customer in a US process role. How did you manage the situation? (medium)
  • What tools or software are you familiar with for managing US process operations? (basic)
  • How do you prioritize tasks in a fast-paced US process environment? (medium)
  • Can you explain a complex US process operation in simple terms? (medium)
  • What strategies do you use to improve efficiency in US process operations? (medium)
  • How do you handle pressure and tight deadlines in a US process role? (medium)
  • Explain the importance of data security in US process operations. (basic)
  • How do you ensure compliance with industry regulations in US process operations? (medium)
  • Describe a successful project you completed in a US process role. What was your contribution to its success? (medium)
  • How do you handle conflicts within a team in a US process environment? (medium)
  • What are the key metrics you track to measure the performance of US process operations? (medium)
  • How do you ensure quality control in US process operations? (medium)
  • Explain the role of feedback in improving US process operations. (basic)
  • What are the key challenges you foresee in the US process industry in the coming years? (medium)
  • How do you approach training and development for team members in a US process role? (medium)
  • Describe a time when you had to implement process improvements in a US process operation. What was the outcome? (medium)
  • How do you handle data analysis and reporting in a US process role? (medium)
  • What are your long-term career goals in the US process industry? (basic)
  • How do you adapt to changes in technology and processes in the US process industry? (medium)
  • Describe a time when you had to make a tough decision in a US process role. How did you approach it? (medium)
  • How do you ensure customer satisfaction in US process operations? (medium)

Closing Remark

As you explore opportunities in the US process job market in India, remember to showcase your skills, experience, and enthusiasm for the industry during interviews. With preparation and confidence, you can land a rewarding career in this growing field. Good luck!

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