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Customer Support Associate

Customer Support Associate

NLB Services

1 - 4 years

1 - 3 Lacs

Noida

Posted:3 months ago| Platform:

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Skills Required

Travel Process Blended Process Email Support Non Voice Process Chat Support Email Process Amadeus International Ticketing Airline Process Airlines GDS Airline Ticketing Sabre International Process Galileo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities : Assist customers with technical issues related to AI-powered products and services. Resolve queries promptly email. Guide users through product features and functionalities. Collaborate with cross-functional teams to address complex customer concerns. Monitor and report product malfunctions or recurring issues. Maintain detailed records of customer interactions and feedback. Stay updated on new features and functionalities to inform customers. Provide training and support to junior customer support representatives For more Info - Contact Number - 9450396989 Mail - harpreet.kaur@nlbtech.in

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Customer Support Associate