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1.0 years

4 Lacs

Gurgaon

On-site

NOTE - NO FRESHER PROFILES WILL BE ENTERTAINED. Job Title: Quality Analyst – US Travel Process Location: Gurgaon Department: Operations Reports To: Operations Manager Employment Type: Full-Time We are seeking a detail-oriented and analytical *Quality Analyst* with experience in the travel and tourism industry. The ideal candidate will be responsible for monitoring and evaluating the quality of Sales and operational processes, identifying gaps, and driving improvements across travel services (Car Rental Process). Your insights will directly impact customer satisfaction and service excellence. Key Responsibilities: * Evaluate and audit calls, emails, chats, and bookings handled by customer support or travel consultants. * Develop quality assurance procedures and ensure alignment with industry and organizational standards. * Monitor performance metrics such as response accuracy, turnaround time (TAT), and adherence to process protocols. * Identify trends, errors, and opportunities for process or behavior improvement. * Collaborate with operation team to provide feedback, support coaching sessions, and enhance agent performance. * Assist in root cause analysis of customer complaints and suggest preventive measures. * Contribute to continuous improvement initiatives for service delivery and customer experience. * Maintain updated knowledge of travel products, destinations, airline GDS systems (Amadeus, Sabre, Galileo), and global travel regulations. Required Skills & Qualifications: * Bachelor’s degree in Travel & Tourism, Business Administration, or related field. * 1-2 years of experience in a quality analyst role within the travel industry (B2C). * Strong understanding of travel operations, including flights, hotels, and package bookings. * Excellent communication, observation, and analytical skills. * Proficiency in MS Office (Excel, PowerPoint, Word) and QA tools. * Ability to multitask and work independently in a dynamic environment. * Strong attention to detail and commitment to service excellence. Preferred Qualifications: * Prior experience in a travel BPO or OTA (Online Travel Agency). * Exposure to international markets and travel compliance standards. Why Join Us? * Work with a leading brand in the travel industry * Opportunity to contribute to service quality improvement initiatives * Collaborative and inclusive work culture * Growth and upskilling opportunities To Apply: Send your resume at adyasha@i2a.co / 9667746753. Location: Gurgaon Department: Operations Reports To: Operations Manager Employment Type: Full-Time We are seeking a detail-oriented and analytical Quality Analyst with experience in the travel and tourism industry. The ideal candidate will be responsible for monitoring and evaluating the quality of Sales and operational processes, identifying gaps, and driving improvements across travel services ( Car Rental Process ). Your insights will directly impact customer satisfaction and service excellence. Key Responsibilities: * Evaluate and audit calls, emails, chats, and bookings handled by customer support or travel consultants. * Develop quality assurance procedures and ensure alignment with industry and organizational standards. * Monitor performance metrics such as response accuracy, turnaround time (TAT), and adherence to process protocols. * Identify trends, errors, and opportunities for process or behavior improvement. * Collaborate with operation team to provide feedback, support coaching sessions, and enhance agent performance. * Assist in root cause analysis of customer complaints and suggest preventive measures. * Contribute to continuous improvement initiatives for service delivery and customer experience. * Maintain updated knowledge of travel products, destinations, airline GDS systems (Amadeus, Sabre, Galileo), and global travel regulations. Required Skills & Qualifications: * Bachelor’s degree in Travel & Tourism, Business Administration, or related field. * 1-2 years of experience in a quality analyst role within the travel industry (B2C). * Strong understanding of travel operations, including flights, hotels, and package bookings. * Excellent communication, observation, and analytical skills. * Proficiency in MS Office (Excel, PowerPoint, Word) and QA tools. * Ability to multitask and work independently in a dynamic environment. * Strong attention to detail and commitment to service excellence. Preferred Qualifications: * Prior experience in a travel BPO or OTA (Online Travel Agency). * Exposure to international markets and travel compliance standards. Why Join Us? * Work with a leading brand in the travel industry * Opportunity to contribute to service quality improvement initiatives * Collaborative and inclusive work culture * Growth and upskilling opportunities To Apply: Send your resume at adyasha@i2a.co / 9667746753. Job Types: Full-time, Permanent Pay: Up to ₹35,000.00 per month Benefits: Commuter assistance Health insurance Work Location: In person Speak with the employer +91 9654101572

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2.0 years

0 Lacs

Delhi, India

On-site

📍 Location: Lajpat Nagar 2, New Delhi 🕒 Experience Required: Minimum 1–2 years in Air Ticketing Key Responsibilities: Handling domestic and international air ticket bookings through GDS (Amadeus, Galileo, or Sabre) Issuing, reissuing, cancellations, and refunds of tickets Coordinating with clients for booking confirmations and travel changes Managing travel itineraries and ensuring timely ticket delivery Maintaining accurate records of all bookings and transactions Providing cost-effective flight options and ensuring best fares for clients #airticketing #travel #touragency #touragent #ticketing #jobpost #hiring #jobalert #hr

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5.0 years

6 - 7 Lacs

Gurgaon

On-site

Hiring Travel Operations for a Corporate company into luxury lifestyle segment candidates has to handle international travels for HNI Clients. Key Responsibilities: Prepare detailed day planning, and travel itineraries and manage travel costs for both individual and group bookings. Plan, schedule, and organize work effectively to meet the team's and clients' requirements. Build strong relationships with clients, particularly HNI clients, and maintain a network of suppliers and hotels. Experience working with B2C companies and a solid background in handling HNI clients. Manage and oversee travel operations, handling both Worldwide and domestic booking individually so that present the best deals that meet client needs, with a focus on Europe, the UK, the USA, Africa, and other key destinations. Negotiate with suppliers to secure the best rates and contracts. Utilize B2B and B2C online portals for bookings, ensuring seamless travel arrangements. Oversee visa processes and connect with VFS or embassies as needed. Use Galileo (GDS) to book and manage reservations (added advantage). Lead, manage, and delegate tasks within the team, ensuring efficient workflow. Address client inquiries, resolve conflicts, and provide solutions in a timely manner. Analyze and solve problems related to travel arrangements and customer service. Stay updated on geography, destination knowledge, and travel industry trends. Required Qualifications Over 5 years of experience in travel trade, with a strong understanding of the travel industry. Knowledge of geography and popular travel destinations, especially Europe, the UK, the USA, and Africa. Hands-on experience with travel booking systems and online portals. Fair knowledge of visa processes and embassy connections. Knowledge of Galileo (GDS) would be an added advantage. Critical thinking, problem-solving, time management, and multitasking abilities. Adaptability, conflict resolution, and analytical skills. Team player with a strong work ethic and commitment. Bachelor's degree in tourism, Travel, Hospitality, business or related field preferred Grad/undergrad with travel experience both can apply Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How Many years of experience in Travel Operations for Corporate ? What is your salary, Expected and Notice Period ? Are you comfortable for Gurgaon ? Experience: Travel planning: 5 years (Required) Work Location: In person

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3.0 - 4.0 years

3 - 3 Lacs

Delhi

On-site

Role Summary CircusInc Travel Division is seeking a dynamic and capable female candidate for the role of Travel & Tourism Executive. The ideal applicant will have 3–4 years of hands-on experience in the travel and tourism industry and demonstrate mastery of all tools and techniques required for end-to-end travel management, including hotel and flight bookings, itinerary creation, and customer service. Key Responsibilities Manage travel arrangements for clients: booking flights, hotels, car rentals, and organizing complete travel itineraries Advise clients on travel destinations, different routes, and costs Customize and optimize travel plans based on client preferences and budget Issue and manage tickets, confirmations, and related documentation Utilize leading travel software platforms (GDS/CRS like Amadeus, Sabre, Galileo) for reservations and itinerary planning Stay updated on travel advisories, visa regulations, and safety protocols Resolve issues relating to cancellations, changes, travel disruptions, or complaints Maintain strong supplier and vendor relationships Candidate Requirements Female candidates preferred Bachelor’s degree in Tourism, Hospitality, or related field 3–4 years’ proven experience in the travel and tourism trade Proficiency in using global distribution systems (GDS) and travel tools for booking hotels, flights, and preparing itineraries Strong knowledge of visa regulations, destination highlights, and travel protocols Excellent communication, negotiation, and client-service skills Ability to handle end-to-end travel requests in a fast-paced work environment Attention to detail and strong organizational skills Desired Skills Familiarity with hotel and airline loyalty programs Ability to multitask and prioritize Experience with corporate and leisure travel arrangements Problem-solving mindset and a passion for travel Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Experience: GDS: 1 year (Required) Work Location: In person

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1.0 - 3.0 years

1 - 3 Lacs

India

On-site

Ticketing Executive Location: B827 - IThum Tower, Sector 62, Noida, Uttar Pradesh 201309 Department: Travel Operations Job Summary: We are looking for an experienced Ticketing Executive to manage domestic and international air ticket bookings. The ideal candidate must be proficient in GDS systems and capable of handling fare calculations, cancellations, reissuance, and customer queries. Key Responsibilities: Book and issue air tickets using Amadeus/Galileo/Sabre. Handle changes, cancellations, and reissuance. Provide clients with accurate fares and best travel options. Process refunds and coordinate with airlines when needed. Maintain booking records and generate reports. Requirements: 1–3 years of ticketing experience. Knowledge of GDS platforms. Good communication and attention to detail. IATA certification (preferred). Job Types: Full-time, Permanent Pay: ₹10,221.45 - ₹30,262.41 per month Work Location: In person

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5.0 years

0 Lacs

India

On-site

Proven ability to manage and grow domestic and international airline relationships (e.g., IndiGo, Air India, SpiceJet). Hands-on experience with GDS systems (Amadeus, Sabre, Galileo) for fare construction, ticketing, and booking operations. Strong understanding of RBD (Reservation Booking Designator) management, airline pricing, and revenue maximization strategies. Preferred IATA Consultant-level certification ; familiarity with airline distribution and global fare rules. Knowledge of group fare handling and corporate travel programs. Proficient in integrating and managing flight APIs and backend booking platforms. Ability to handle flight disruptions and cancellations with prompt resolutions. Ability to analyze flight performance, trends, and report insights to leadership. Strong adherence to data privacy policies and ethical communication standards. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹110,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Q1) List your 2 strengths and 2 weaknesses in relation to your job. Q2) What is your notice period? Q3) Do you have any OTA platform experience? Education: Bachelor's (Preferred) Experience: Flight sales/ operations: 5 years (Preferred) Language: English, Hindi (Preferred) License/Certification: Do you have IATA Certification ? (Preferred) Work Location: In person

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0.0 - 5.0 years

0 - 1 Lacs

Salt Lake, Kolkata, West Bengal

On-site

Proven ability to manage and grow domestic and international airline relationships (e.g., IndiGo, Air India, SpiceJet). Hands-on experience with GDS systems (Amadeus, Sabre, Galileo) for fare construction, ticketing, and booking operations. Strong understanding of RBD (Reservation Booking Designator) management, airline pricing, and revenue maximization strategies. Preferred IATA Consultant-level certification ; familiarity with airline distribution and global fare rules. Knowledge of group fare handling and corporate travel programs. Proficient in integrating and managing flight APIs and backend booking platforms. Ability to handle flight disruptions and cancellations with prompt resolutions. Ability to analyze flight performance, trends, and report insights to leadership. Strong adherence to data privacy policies and ethical communication standards. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹110,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Q1) List your 2 strengths and 2 weaknesses in relation to your job. Q2) What is your notice period? Q3) Do you have any OTA platform experience? Education: Bachelor's (Preferred) Experience: Flight sales/ operations: 5 years (Preferred) Language: English, Hindi (Preferred) License/Certification: Do you have IATA Certification ? (Preferred) Work Location: In person

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1.0 - 5.0 years

0 - 0 Lacs

punjab

On-site

You are invited to join our team as a Flight Sales Agent / Travel Sales Agent in the PPC Process based in Mohali. This is a full-time, permanent position with a salary range of 30,000 - 55,000 per month along with high incentives. As a Travel Sales Agent, your primary responsibility will be to handle inbound PPC leads and effectively sell flight tickets to US-based customers. To excel in this role, we are looking for individuals with a minimum of 1-year experience in international travel sales, preferably in the US market. Proficiency in GDS systems such as Amadeus or Galileo is essential, along with strong English communication skills. Moreover, you should be willing to work in US business hours to ensure seamless customer service. In addition to the competitive salary, this position offers various benefits including paid sick time, paid time off, and Provident Fund. The work schedule involves night shifts, rotational shifts, and US shifts, providing flexibility to accommodate different preferences. Performance bonuses and yearly bonuses are also part of the package, recognizing and rewarding your hard work. If you meet the requirements and are ready to take on this exciting opportunity, don't hesitate to apply now. For further inquiries or to submit your application, please contact HR Mudit at 82796 11820. Join us in person at our work location to embark on a rewarding career in travel sales.,

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1.0 - 3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

We are seeking a skilled and experienced Flight Specialist to join our travel company. As a Flight Specialist, you will be responsible for handling flight bookings & flight operations and providing exceptional customer service to our clients as well as our sales team. Your primary goal will be to ensure smooth and efficient flight experiences. Must have very strong dealing with all airlines. Responsibilities: Handle all aspects of flight bookings, including searching for available flights, securing reservations, and issuing tickets. Assist clients in selecting appropriate flight options based on their preferences, budget, and travel requirements. Provide accurate and up-to-date information on flight schedules, fares, and travel regulations to clients. Coordinate with airlines and other travel partners to secure the best possible flight arrangements for clients. Handle changes or cancellations to flight bookings, ensuring minimal disruption to clients' travel plans. Resolve any flight-related issues or complaints in a professional and timely manner. Relationship Management and Airline Contracting. Requirements: Minimum of 1-2 years of experience in a similar role, preferably in a travel agency or airline environment. In-depth knowledge of airline industry practices, flight reservation systems, and ticketing procedures. Familiarity with different airline policies, fare structures, and travel regulations. Strong customer service skills with the ability to handle customer inquiries and resolve issues effectively. Excellent communication and interpersonal skills to interact with clients, airlines, and travel partners. Proficient in Amadeus and Galileo software. Show more Show less

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3.0 - 5.0 years

0 Lacs

Marmagao, Goa, India

On-site

Position: Travel Manager (Travel Desk) Location: Sancoale, Goa. Reporting to: Director Job Type: Full-Time Salary: As per industry standards Role Overview We are seeking a proactive and detail-oriented professional to manage our in-house Travel Desk. The role includes handling all aspects of domestic and international travel arrangement for in house employees, customers, guests, public and VIPs. The role includes responsibilities like ticketing, visas, hotel bookings, travel insurance, leisure and business travel planning for individuals and group across age categories – Children, Young adults, adults and senior citizens. Key Responsibilities Plan and manage end-to-end travel arrangements (air, rail, bus) for business and personal travel. Handle visa documentation, processing, and follow-ups for various countries, including U.S.A, EU, UAE. SEAN, Schengen countries, etc. Book accommodation – hotels, service apartments, resorts – as per travel and budget requirements. Provide tailored travel itineraries for different age groups (Children, adults, elderly) incorporating events, sightseeing, and activities, including meet & greet, local transport, etc. Handle charters, both fixed wing and choppers (both owned and rented), maximizing revenue. Liaise with travel vendors, ticketing agents, consulates, and service providers. Maintain and track travel expenses, ensure cost – effective bookings and optimize travel budgets. Ensure compliance with company travel policies and safety standards. Coordinate emergency travel changes, cancellations, refunds and rescheduling. Handle travel insurance and medical / travel emergency assistance arrangements. Guide Marketing efforts, to get customers from the general public, other corporates and HNI clients. Qualifications Bachelor’s Degree in Travel & Tourism, Hospitality, or related field. A diploma or MBA in travel / Tourism / Hospitality is a plus. Other Skills Strong proficiency in English and ideally at least one more language (e.g., Hindi, or a foreign language like French, Spanish, or German for International coordination). Excellent computer Skills , including knowledge of Microsoft Office (Word, Excel, PowerPoint) and email communication tools. Multitasking under pressure with attention to detail. Excellent negotiation skills with vendors and service providers. Knowledge of Global Travel Trends, Visa Rules and cultural considerations. Certifications IATA Certification (International Air Transport Association) – e.g., IATA Foundation in Travel & Tourism. GDS (Global Distribution System) Training – Proficiency in one or more systems like Amadeus, Galileo, Sabre, or Worldspan. Visa Documentation Training – Certification from a recognized travel institute or Visa Consultancy firm. Hotel & Travel Booking Platform Training – Experience or Certification in platforms like Booking.com, Expedia, MakeMyTrip, or corporate tools like concur. Optional: Customer Service or Soft Sills Certification – For handling client interactions with courtesy and professionalism. Experience 3-5 Years of relevant experience in corporate travel desk operations or a travel agency handling both business and leisure travel. Proven experience with: Domestic & International Ticketing (air, rail, bus). Visa application and processing for multiple countries. Hotel reservation across various platforms. Planning customized itineraries that include events, sightseeing, and activities for varied age groups. Familiarity with corporate travel policies, budgeting, and travel insurance. Experience in coordinating group travel, family tours, and VIP arrangements. Ability to handle last minute changes, cancelation, or emergencies with agility. Strong vendor network – airlines, hotels, visa agents, local transport providers. The ideal candidate should be able to carry out the responsibilities outlined above and build his own team, which will be a profit centre for the company with revenue targets and sales growth

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0.0 - 3.0 years

0 - 0 Lacs

Noida Sector 62, Noida, Uttar Pradesh

On-site

Ticketing Executive Location: B827 - IThum Tower, Sector 62, Noida, Uttar Pradesh 201309 Department: Travel Operations Job Summary: We are looking for an experienced Ticketing Executive to manage domestic and international air ticket bookings. The ideal candidate must be proficient in GDS systems and capable of handling fare calculations, cancellations, reissuance, and customer queries. Key Responsibilities: Book and issue air tickets using Amadeus/Galileo/Sabre. Handle changes, cancellations, and reissuance. Provide clients with accurate fares and best travel options. Process refunds and coordinate with airlines when needed. Maintain booking records and generate reports. Requirements: 1–3 years of ticketing experience. Knowledge of GDS platforms. Good communication and attention to detail. IATA certification (preferred). Job Types: Full-time, Permanent Pay: ₹10,221.45 - ₹30,262.41 per month Work Location: In person

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1.0 years

1 - 3 Lacs

India

On-site

Company Description My Travel Way is a leading brand in the Travel Industry in India, specializing in tailor-made holidays to various destinations. The company is committed to providing high-quality travel solutions that exceed customer expectations, with a focus on Corporate & Business Tours. Services offered include hotel bookings, air tickets, bus tickets, travel insurance, and customized package tours. Role Description This is a full-time on-site role as a Ticketing Executive located in Ahmedabad. The Ticketing Executive will be responsible for ticket sales, communication with customers, providing excellent customer service, making reservations, and driving sales for travel packages. Key Job Responsibilities: Handle domestic flight bookings through GDS (Amadeus/Galileo) or airline websites Issue, reissue, and cancel tickets as per client requirements Check fare rules, rescheduling policies, and cancellation charges Coordinate with clients for itinerary confirmation and travel preferences Share competitive fare options, routes, and airline schedules Maintain accurate and updated booking records and invoices Handle urgent travel requests and resolve travel-related issues promptly Provide excellent customer service via phone, email, and WhatsApp Required Skills & Qualifications: Graduate (any stream); preference to candidates with Travel & Tourism diploma Familiarity with airline portals, GDS systems (Amadeus, Galileo), and domestic travel norms Good verbal and written communication in English and Hindi Basic computer knowledge – MS Office, Internet, Email High attention to detail, customer handling, and problem-solving ability What we Offer: Friendly work environment with growth opportunities On-the-job training for freshers Employee travel discounts Incentives for high performance Job Type: Full-time Pay: ₹10,000.00 - ₹33,000.00 per month Supplemental Pay: Commission pay Performance bonus Application Question(s): Do you have any experience in traveling? Experience: Travel planning: 1 year (Required) Work Location: In person

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Cleartrip Cleartrip, a Flipkart company, is one of India’s fastest-growing online travel platforms. Founded in 2006 and fully acquired by Flipkart in April 2021, Cleartrip is now ranked as the No. 2 Online Travel Agency (OTA) in India, according to a recent VIDEC study. We are redefining travel with intuitive, flexible, and customer-centric solutions such as CT FlexMax, CT Flex, and CT Upgrade. Our mission is to eliminate friction and add meaningful value to every travel booking experience—whether for flights, hotels, or packages. Role Overview We are seeking a seasoned International Ticketing Personnel (Amadeus Expert) to join our team at the Flipkart office in Bengaluru. This role is pivotal in managing international travel bookings, ensuring seamless ticketing operations, and delivering exceptional customer service. You will be the go-to expert for handling complex itineraries, optimizing travel routes, and maintaining strong airline relationships. Key Responsibilities GDS Operations: Manage end-to-end international ticketing using Amadeus, Galileo, and other major GDS platforms. Tasks include flight searches, itinerary creation, fare construction, and ticket issuance. Ticketing Expertise: Apply comprehensive knowledge of international airline rules, fare classes, baggage policies, and special service requests. Seat Management: Handle seat blocking and preferred seating arrangements efficiently. Routing Optimization: Recommend cost-effective and time-efficient travel routes aligned with client and airline policies. Post-Ticketing Support: Process cancellations, refunds, and reissuance of tickets in compliance with airline and GDS protocols. No-Show Management: Implement no-show policies to minimize penalties and maintain accurate records. ADM Reconciliation: Resolve Airline Debit Memos (ADMs) proactively to ensure financial accuracy. Airline Relations: Build and maintain strong relationships with airline partners to facilitate smooth operations and favorable negotiations. Client Support: Provide high-quality support to Flipkart employees and internal stakeholders, ensuring prompt and professional service. Cost Optimization: Identify and implement strategies to reduce travel costs through smart GDS usage and airline partnerships. Shift Flexibility: Be available for rotational shifts, including weekends (one week per month), to ensure uninterrupted service. Professional Conduct: Represent Cleartrip with professionalism, integrity, and a customer-first attitude. Required Qualifications 3–5 years of hands-on experience in international ticketing within a corporate travel or agency setting. Proficiency in Amadeus and Galileo GDS systems (mandatory). Strong understanding of international fare rules, ticketing procedures, and airline policies. Experience in seat blocking, routing, cancellations, refunds, and reissuance. Familiarity with no-show rules and ADM handling. Excellent communication, interpersonal, and negotiation skills. Ability to thrive in a fast-paced, dynamic environment. Detail-oriented with strong problem-solving capabilities. Customer-focused mindset with a commitment to service excellence. Willingness to work rotational shifts, including weekends. Fluency in English; knowledge of Hindi or other regional languages is a plus. Preferred Qualifications Certification in Amadeus and/or Galileo. Experience working with large corporate clients. Prior exposure to airline liaison roles for dispute resolution or special requests. Why Join Cleartrip? At Cleartrip, you’ll be part of a vibrant, innovative team that’s transforming the travel industry. This role offers the opportunity to work with a prestigious client, deepen your GDS expertise, and grow your career in a collaborative and rewarding environment. We offer competitive compensation, comprehensive benefits, and a culture that values learning, excellence, and teamwork. How to Apply Interested candidates are encouraged to submit their updated resume along with a cover letter detailing relevant experience and qualifications.

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5.0 years

0 Lacs

Kochi, Kerala, India

On-site

Position: Operations - Ticketing Executive Location: Kochin, Kerala Be part of one of the world’s largest air ticket consolidators, empowering travel partners with seamless booking support. Your Day-to-Day: 🔸 Handle PNRs and airline tickets (issuance, reissuance, cancellations) via Amadeus, Galileo, or Sabre 🔸 Support B2B clients with fare clarifications, schedule changes & post-sales queries 🔸 Interpret fare rules, manage GDS queues, and liaise with airlines for waivers and SSRs 🔸 Maintain documentation for audits and MIS What You Bring: ✔ 3–5 years of ticketing experience with OTAs, consolidators, or agencies ✔ Strong GDS & airfare knowledge ✔ Sharp attention to detail & excellent communication skills

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Role & responsibilities * To issue air tickets, reservations, refunds , reissue , exchange , cancellations end on Sabre, Amadeus & FareLogix. * To Handle customer interactions via Calls , Chats * Hands-on working experience on Sabre, Amadeus & FareLogix. * 24x7 setup Preferred candidate profile * Excellent verbal and written communication skills. * GDS working experience - Sabre, Amadeus, Galileo, FareLogix etc. Experience in Chats , Calls and Emails would be An added Advantage * IATA or Any Diploma in travel & tourism OR Experience in Travel Industry * Comfortable to work in 24/7 shifts including Night Shifts. Interested candidates can either walk-in for an interview on 31st July '25 between 11 AM to 3 PM. Please send me your cv on reeya.shere@wns.com connect on - 7738010127 Meet - HR Reeya Shere Address - WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Role & responsibilities * To issue air tickets, reservations, refunds , reissue , exchange , cancellations end on Sabre, Amadeus & FareLogix. * To Handle customer interactions via Calls , Chats * Hands-on working experience on Sabre, Amadeus & FareLogix. * 24x7 setup Preferred candidate profile * Excellent verbal and written communication skills. * GDS working experience - Sabre, Amadeus, Galileo, FareLogix etc. Experience in Chats , Calls and Emails would be An added Advantage * IATA or Any Diploma in travel & tourism OR Experience in Travel Industry * Comfortable to work in 24/7 shifts including Night Shifts. Interested candidates can either walk-in for an interview on 31st July between 11 AM to 3 PM. Please send me your cv on reeya.shere@wns.com connect on - 7738010127 Meet - HR Reeya Shere Address - WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

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1.0 - 5.0 years

0 Lacs

dehradun, uttarakhand

On-site

You will report to the Team Leader in Dehradun (International Flight Operation). Your responsibilities will include converting calls into sales calls for inbound selling to generate revenue for the company. You will receive inbound calls and provide corporate clients and business partners with the best possible routing for the destination and competitive fares available in the market. Making professional, accurate, and cost-effective travel arrangements to clients while providing excellent customer service is essential. Additionally, you will create PNRs, make reservations, and sell airline tickets. Meeting targets while maintaining quality and accuracy is a key part of this role. It is required that you have a background in the travel industry and possess knowledge of GDS (Amadeus, Sabre, Galileo). Adhering to call quality matrix and DOT compliance is also important. Qualifications for this role include being a graduate in any stream with excellent verbal and written communication skills. Working knowledge of Amadeus and Sabre is essential. Knowledge of USA geography, airport codes, and culture is a plus. Ideally, you should have at least 1 to 2 years of experience in the international travel market.,

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Date: 30 Jul 2025 Company: Air Arabia PJSC (G9) Location: Pune, IN Country: IN Special Note This role comes under "CoreOps Service Private Limited", Air Arabia's newly launched Global Capability Center in Pune, India. CoreOps Services Private Limited (a subsidiary of “Air Arabia PJSC”) caters to the global business operations of the Air Arabia group and provides operations support to the Air Arabia parent company as well as its subsidiaries, joint ventures and associates worldwide. “CoreOps” focuses on centralizing, standardizing, and streamlining processes for efficient functioning of the business. Job Purpose Provide a high level of customer service and support to both existing and new clients and suppliers. Provide guidance and support to clients, using a variety of communication methods to enable the smooth running of day to day operations within the department. Key Result Responsibilities Process bookings, visas, and travel arrangements for clients accurately and efficiently, ensuring compliance with company procedures. Effectively upsell and promote products and services to achieve revenue targets. Build long-term relationships with clients and partners, ensuring confidentiality and maintaining operational excellence. Focus on enhancing financial growth and customer experience through market research and tailored offerings. Deliver outstanding customer service across all communication channels, adhering to company policies and service SLAs. Address client queries promptly, manage complaints calmly, and escalate issues through appropriate channels when necessary. Maintain a comprehensive understanding of services and systems (Air & Land arrangements). Finalize DSR (Daily Sales Report) and documentation on the issuance day to ensure seamless reporting. Foster collaboration by sharing knowledge and information with colleagues. Work flexible shifts, including weekends and holidays, and handle workloads effectively under pressure. Be adaptable to perform duties in different branches and locations based on business needs. Qualifications (Academic, Training, Languages) Bachelor’s/ Master’s degree in travel/management/hospitality or related field. Certifications in sales management or IATA or related areaCerCTop of Forms would be an advantage. Work Experience Minimum 3 years of experience within the travel industry. Proficiency with Microsoft Office Suite and CRM software. Previous experience using travel systems (like Galileo/Amadeus/Sabre or similar) would be an advantage.

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3.0 - 5.0 years

2 - 5 Lacs

Pune

Work from Office

Process: Ticketing Process Experience: 3-5 years in travel domain with mandatory GDS knowledge Shifts: Night Shifts (5 days working & 2 days off) Roles and Responsibilities: 1. Handling ticketing queues 2. Catering to U.S. & U.K. markets 3. Working on GDS-Sabre & Amadeus 4. Should have proper email etiquette 5. Must have Airline contract knowledge 6. Client interaction (B2B) 7. Should have ticketing, exchange & refund knowledge 8. Should know EMD & MCO 9. Excellent communication skills are mandatory

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1.0 - 6.0 years

5 - 6 Lacs

Gurugram

Work from Office

1+ Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748

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3.0 - 6.0 years

3 - 7 Lacs

Gurugram

Work from Office

SME -Minimum 1 year of team handling exp is required 3 + Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748

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1.0 years

4 Lacs

Gurgaon

On-site

Urgent Hiring for Spanish Travel Sales Consultant : NO FRESHERS COMPANY NAME – i2A Technologies LOCATION – GURGOAN OFFER CTC – DECIENT HIKE ON LAST SALARY PROCESS – US (Night Shift) Job description Book Flights, Cruises, and Car Rentals for the Spanish Customers. Handle incoming calls and offer corporate clients and business partners the most efficient route to their destination as well as the most affordable prices on the market. Providing clients with trip planning assistance, business and leisure packages, as well as travel information and guidance. Provide the client with outstanding customer service while making professional, accurate, and cost-effective travel arrangements. Achieving targets while maintaining accuracy and quality. The conversion of an incoming call into a sales call and thus generating revenue for the company Job Requirement Good GDS understanding (Galileo/Sabre) with Minimum 1+ Year Experience in Travel Excellent communication skills Comfortable for Voice based US sales process Ability to multitask and prioritize effectively Familiarity with travel industry knowledge Industry - Leisure, Travel & Tourism Employment Type - Full-time Job Types: Full-time, Permanent Pay: From ₹40,000.00 per month Benefits: Commuter assistance Health insurance Work Location: In person

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2.0 - 4.0 years

3 - 5 Lacs

Gurgaon

On-site

We are pleased to share an exciting opportunity for the position of Reservations & Ticketing Executive at our Gurgaon & Mumbai offices. Key Responsibilities: Handle domestic & international flight bookings using GDS platforms (Amadeus, Galileo, Sabre). Issue, re-issue, and cancel air tickets as per client requirements. Provide travel solutions, handle customer queries, and ensure a high level of customer satisfaction. Prepare travel itineraries, maintain booking records, and ensure compliance with airline and IATA policies. Manage payment processing, refunds, and billing for bookings. Requirements: Graduate in any discipline (Diploma in Travel & Tourism preferred). 2–4 years of experience in travel reservations and ticketing. Knowledge of GDS systems and strong communication skills. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How many years of experience do you have in Travel Operations or Reservations & Ticketing? Location: Gurugram, Haryana (Preferred) Work Location: In person

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2.0 years

1 - 3 Lacs

India

On-site

We are seeking a dynamic and results-driven Travel Sales Consultant to join our growing team. In this role, you will be responsible for advising clients on travel options, creating customized itineraries, booking travel services (flights, hotels, holiday packages), and delivering exceptional customer service. You must be passionate about travel, sales-driven, and possess excellent communication skills. Key Responsibilities: Handle inbound and outbound travel inquiries via calls, emails, and online platforms. Understand client needs and preferences to recommend suitable travel packages or customized options. Provide information on destinations, travel routes, accommodation, and transportation. Convert leads into confirmed bookings while achieving monthly sales targets. Maintain strong product knowledge of airline routes, fare rules, consolidator fares, hotel deals, and vacation packages. Upsell value-added services such as travel insurance, airport transfers, visa assistance, and upgrades. Build lasting client relationships through post-sale support and follow-ups. Coordinate with airlines, hotels, and other vendors to ensure seamless travel arrangements. Stay updated on global travel trends, promotions, and safety protocols. Key Requirements: Proven experience in travel sales or a customer-facing travel role (minimum 2 years). Strong knowledge of GDS (Amadeus/Sabre/Galileo) and OTA platforms (preferred). Excellent communication and interpersonal skills. Ability to work in a target-driven, fast-paced environment. Customer-focused with attention to detail and problem-solving abilities. Flexibility to work in shifts, including weekends or holidays if required. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Experience: travel sales: 1 year (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person

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3.0 - 8.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

Remote

About the job What makes Techjays an inspiring place to work At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver impactful technology that drives meaningful change. Our global team consists of professionals who have honed their skills at leading companies such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini. With engineering teams across the globe, we deliver tailored AI software and services to clients ranging from startups to large-scale enterprises. Be part of a company that’s pushing the boundaries of digital transformation. At Techjays, you’ll work on exciting projects that redefine industries, innovate with the latest technologies, and contribute to solutions that make a real-world impact. Join us on our journey to shape the future with AI. We are looking for a detail-oriented and curious AI QA Engineer to join our growing QA team. You will play a critical role in ensuring the quality, safety, and reliability of our AI-powered products and features. If you're passionate about AI, testing complex systems, and driving high standards of quality—this role is for you! Primary Skills: QA Automation, Python, API Testing, AI/ML Testing, Prompt Evaluation, Adversarial Testing, Risk-Based Testing, LLM-as-a-Judge, Model Metrics Validation, Test Strategy. Secondary Skills: CI/CD Integration, Git, Cloud Platforms (AWS/GCP/Azure ML), MLFlow, Postman, Testim, Applitools, Collaboration Tools (Jira, Confluence), Synthetic Data Generation, AI Ethics & Bias Awareness. Experience: 3 - 8 Years Work Location: Coimbatore/ Remote Must-Have Skills: Foundational QA Skills Strong knowledge of test design, defect management, and QA lifecycle . Experience with risk-based testing and QA strategy. AI/ML Knowledge Basic understanding of machine learning workflows , training/inference cycles. Awareness of AI quality challenges : bias, fairness, transparency. Familiarity with AI evaluation metrics: accuracy, precision, recall, F1-score . Hands-on with prompt testing , synthetic data generation , and non-deterministic behavior validation. Technical Capabilities Python programming for test automation and data validation. Hands-on experience with API testing tools (Postman, Swagger, REST clients). Knowledge of test automation tools (e.g., PyTest , Playwright, Selenium). Familiarity with Git and version control best practices. Understanding of CI/CD pipelines and integration testing. Tooling (Preferred) Tools like Diffblue, Testim, Applitools, Kolena, Galileo, MLFlow, Weights & Biases . Basic understanding of cloud-based AI platforms (AWS Sagemaker, Azure ML, GCP Vertex AI). Soft Skills Excellent analytical thinking and attention to detail. Strong collaboration and communication skills to work across cross-functional teams. Proactive and pull-mode work ethic —self-starter who takes ownership. Passion for learning new technologies and contributing to AI quality practices. Roles & Responsibilities: Design, write, and execute test plans and test cases for AI/ML-based applications. Collaborate with data scientists, ML engineers, and developers to understand model behavior and expected outcomes. Perform functional, regression, and exploratory testing on AI components and APIs. Validate model outputs for accuracy, fairness, bias, and explainability . Implement and run adversarial testing , edge cases, and out-of-distribution data scenarios. Conduct prompt testing and evaluation for LLM (Large Language Model)-based applications. Use LLM-as-a-Judge and AI tools to automate evaluation of AI responses where possible. Validate data pipelines , datasets, and ETL workflows. Track model performance metrics such as precision, recall, F1-score , and flag potential degradation. Document defects, inconsistencies, and raise risks proactively with the team. What we offer: Best in packages Paid holidays and flexible paid time away Casual dress code & flexible working environment Medical Insurance covering self & family up to 4 lakhs per person. Work in an engaging, fast-paced environment with ample opportunities for professional development. Diverse and multicultural work environment Be part of an innovation-driven culture that provides the support and resources needed to succeed.

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Exploring Galileo Jobs in India

The job market for Galileo professionals in India is vibrant and promising, with a growing demand for skilled individuals who can efficiently work with the Galileo reservation system. Galileo is a computer reservations system used in the travel industry to book flights, hotels, car rentals, and more. Job seekers with expertise in Galileo can explore various opportunities in the travel and tourism sector in India.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for Galileo professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

A typical career path for Galileo professionals may include roles such as Galileo Operator, Galileo Specialist, Galileo Trainer, and Galileo Manager. As professionals gain experience and expertise, they can progress to higher positions such as Galileo Consultant or Galileo Project Manager.

Related Skills

In addition to expertise in Galileo, professionals in this field are often expected to have skills such as knowledge of other GDS systems, strong communication skills, customer service orientation, attention to detail, and problem-solving abilities.

Interview Questions

  • What is a Computer Reservations System? Explain the role of Galileo in the travel industry. (basic)
  • How do you make a flight reservation using Galileo? Walk us through the process. (medium)
  • Can you explain the difference between a PNR and a booking reference in Galileo? (medium)
  • What are the advantages of using Galileo over other GDS systems? (medium)
  • How do you handle a situation where a customer requests a last-minute flight change using Galileo? (advanced)
  • Describe a challenging scenario you faced while using Galileo and how you resolved it. (advanced)
  • How do you ensure accuracy and efficiency when working with Galileo in a fast-paced environment? (medium)
  • What are the different types of fare displays available in Galileo, and how do you interpret them? (medium)
  • Discuss the importance of maintaining data security and confidentiality while working with Galileo. (basic)
  • How do you handle technical issues or errors that arise while using Galileo? (medium)
  • Explain the process of issuing an e-ticket using Galileo. (medium)
  • What steps would you take to ensure customer satisfaction when assisting them with their travel bookings using Galileo? (medium)
  • Can you customize travel itineraries using Galileo based on customer preferences? (advanced)
  • How do you stay updated with the latest trends and updates in the travel industry that may impact the use of Galileo? (basic)
  • Discuss a time when you had to train a team member on using Galileo. How did you approach the training process? (medium)
  • What are the key features of Galileo that differentiate it from other GDS systems? (medium)
  • How do you handle multiple bookings and requests simultaneously using Galileo? (advanced)
  • Describe a time when you had to resolve a conflict or customer complaint related to a booking made through Galileo. (medium)
  • What measures do you take to ensure data accuracy and integrity when inputting information into Galileo? (basic)
  • How do you prioritize tasks and manage your time effectively when working on multiple travel bookings using Galileo? (medium)
  • Discuss a recent update or enhancement in the Galileo system that you found particularly useful. (basic)
  • Can you explain the process of generating reports and analyzing data using Galileo for performance tracking? (medium)
  • How do you handle situations where there are discrepancies or inconsistencies in the information provided by Galileo? (medium)
  • What are your long-term career goals in the field of Galileo operations and how do you plan to achieve them? (advanced)

Closing Remark

As you prepare for interviews for Galileo roles in India, make sure to familiarize yourself with the system, stay updated on industry trends, and showcase your problem-solving skills and attention to detail. With the right preparation and confidence, you can excel in the exciting world of Galileo jobs in India. Good luck!

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