4929 Email Process Jobs

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0.0 - 2.0 years

1 - 3 Lacs

chennai

Work from Office

*12th/10*3yrs diploma/Any graduate *Mail and chat *Arrears accepted *Freshers - 15 take home *Exp 22 to 27 take home *Temporary wfh for 4 to 6 months *joining on nov 17th *immediate joinee *Direct walk in only *chennai Jeevitha-9940812026/8925733223 Required Candidate profile *Good communication in english since its international process *work from home,hybrid ,work from office based on ur communication HR wil select the process *only direct walk in chennai candidates Perks and benefits one way cab available

Posted 4 hours ago

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0.0 - 2.0 years

2 - 4 Lacs

pune

Work from Office

Qualification - Graduate freshers or HSC with 2 years of BPO experience. Good communication skills verbal and written - Should be able to comfortably draft free format emails Shift timings: The shift timings will be any 9 hours working window between 6:30 Hrs (Morning) to 01:30 Hrs (night), Rotational Shift Willing to work from office Willing to work on Saturdays, as per business requirement Interested candidates please email your resume to sneha.das@capita.com You can also walk in to our Capita Premises (address mentioned below) and connect with Nisha Kadu. Capita India |Wing - B1 SEZ Park, Magarpatta City, Hadapsar, Pune 411013

Posted 5 hours ago

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1.0 - 6.0 years

3 - 6 Lacs

bengaluru

Work from Office

Tech Mahindra Job Opening: Voice Process for US E-Commerce Giant! Exclusive salary: 50000 take-home Hiring for the International Voice process/Chat and Email process Dreaming of working with a global brand that values your talent and communication skills? Heres your chance to be part of an elite international support team! IVR is live 08069 578070 (For Calls Only) Direct HR Support for Escalations: HR Priyanka +91 80731 24512 HR Princia +91 80883 19689 HR Liyana +91 63602 75410 HR Likitha +91 63638 37965 HR Fathima +91 93535 36819 Location: Bangalore Shift: US Rotational | 5 Days Working, 2 Days Off Benefits: 2-Way Cab Facility (within 20 km radius) Requirement: Minimum 6 Months Internationa...

Posted 6 hours ago

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0.0 - 4.0 years

2 - 3 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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BULK HIRING FOR CUSTOMER SUPPORT IMMEDIATE JOINING FOR INTERNATIONAL AND DOMESTIC PROCESS VOICE , NON VOICE AND BACKEND HSC , FRESHER AND EXPERIENCE DAY AND ROTAIONAL SHIFT MUMBAI (MALAD , THANE , AIROLI) CONTACT NO. - HR AYUSHI - 8938995358 Required Candidate profile DEALING WITH CUSTOMER OVER CALLS AND CHATS GRADUATE / HSC + EXPERIENCE FRESHER/EXPERIENCE COMFORTABLE WITH ROTATIONAL INCLUDING NIGHT SHIFTS IMMEDIATE JOINING GOOD COMMUNICATION Perks and benefits VIRTUAL INTERVIEWS BONUS INCENTIVE CAB FACILITY

Posted 6 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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Job highlights We're Hiring Process Executives for Chat & Email Support. Fresh graduate with strong English grammar, communication skills, and good typing speed Engage with customers via chat support, provide accurate information, and resolve queries Competitive salary and incentives offeredRole & responsibilities kindly apply here , we will call once your profile is shortlisted.

Posted 6 hours ago

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0.0 - 1.0 years

1 - 3 Lacs

bengaluru

Remote

Respond to customer queries promptly via chat and email channels in a professional manner. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving and interpersonal skills. Proficiency in MS Office.

Posted 8 hours ago

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1.0 - 2.0 years

1 - 1 Lacs

chennai

Work from Office

We are Looking for Operations Executive Jobs in Travel Industry Should have Exp in Inbound (or) Outbound calls & VLOOKUP, Hlookup, Pivot Table & Excel Good Communication skills Call 8870813777

Posted 9 hours ago

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0.0 - 5.0 years

1 - 5 Lacs

bengaluru

Work from Office

International Non Voice Shift - Night Rotational Shift (5 days ) Off - Rotational Off (2 Days) 2 way cab facility Free food at office Interested Candidates Contact HR Yashaswini @9620688737 @yashaswini.na@intouchcx.com Role & responsibilities Job Title Customer Service Associate (CSA) Non-Voice Location Bengaluru Workspace WFO Department Operations Channel Email/Chat Language English (additional languages may be required) Hours of Operation 24/7 Overview of Position The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: Providing support and resolve technical issues via email and other electronic communications Building credibility and trust with the customer ...

Posted 9 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

mumbai suburban, thane, mumbai (all areas)

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Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 5 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Posted 10 hours ago

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1.0 - 2.0 years

2 - 3 Lacs

noida, new delhi, gurugram

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Hiring for Leading ITES Company In Gurgaon for Non Voice Process Key Highlights: 1: Graduate / UG with 1 Year Customer Service Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noid...

Posted 11 hours ago

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0.0 - 3.0 years

1 - 2 Lacs

kolkata

Work from Office

Hiring for Customer Support Executives (Bengali)- Domestic Process Work from Office Location : New Town, Kolkata Shift : Day Details : 6 Days Working (1 Rotational off) Salary: 15k In-hand (Freshers can apply) Roles and Responsibilities Provide online support for customers on chats and calls. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Satrupa: 6203099152 for more details. ** ALL INTERVIEWS WALK IN at Kolkata Branch...

Posted 22 hours ago

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0.0 - 4.0 years

2 - 3 Lacs

mumbai suburban, navi mumbai, mumbai (all areas)

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Dealing with customer queries over calls & chats back office work International/Domestic voice / non voice Voice/Non voice Day/Night shift 5/6 days working Location- Malad, Thane Airoli contact - hr Pooja +91 97603 12532 Required Candidate profile Graduate fresher/ HSC Experience 6+ Comfortable with rotational including night shifts good communication immediate joiner Perks and benefits cab facility bonus incentives

Posted 23 hours ago

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0.0 - 5.0 years

3 - 4 Lacs

bengaluru

Work from Office

Solving Customer queries International Voice Process Excellent Communications Required Salary upto - 4 LPA 5 days working Night Shifts Both side Cabs location - Marathali Walk-in interview Interested candidates can Call/Whatsapp @ 8960855395 Perks and benefits Both Way Cabs Handsome Salary Unlimited Incentives

Posted 1 day ago

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0.0 - 5.0 years

3 - 5 Lacs

kolkata, durgapur, howrah

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Solving customer queries Both International Voice & Chat Sales Process Excellent Communications Required Salary - 3 LPA to 5.5 LPA 5 days working Rotational weekoffs Night Shifts Cabs provided Interested Candidates can Call/Whatsapp @ 9330683705

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0.0 years

1 - 2 Lacs

kolkata

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

kolkata, rajarhat, newtown

Work from Office

Hiring International Blended Chat and Voice Process Customer Support Associate Location : Kolkata (Work from Office) CTC- 3.60LPA For Blended Fresher CTC - 4.10LPA For Blended Experience CTC- 2.50LPA-3.10LPA For Chat Experience - 0- 1 year of experience in any Domain Call/ WhatsApp - 9147047911 9147047910 9073639536 9007152957 If you are not getting any response then please share your cv below mentioned number 9007152578, 8620034086 Eligibility: Education: HS & Graduates only Excellent written English communication Willing to work in rotational Night shifts 5 Working Days Selection Rounds: HR Interview Assessments: Operations Round Job Highlights: International Chat process International Voi...

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1.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

Work from Office

Preferred candidate profile :- Position: Executive Location: Mohali Work Mode: Work from Office Experience : one year in chat domain Qualification: Any Graduation Degree ***TO APPLY:****** Share Resume to 9988265439 HR DIKSHA ( For Quick Response share CV on WhatsApp ) Salary up to : 31,000 CTC + PF + Travel allowance + Incentives working day 5 ( with rotational Night US shift ) one side cab available FOR MOHALI/ CHANDIGARH *****Note: Need Immediate joiner Only***

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0.0 - 5.0 years

3 - 4 Lacs

bengaluru

Work from Office

Solving Customer queries International Voice Process Excellent Communications Required Exp upto - 4.75 LPA 5 days working Night Shifts Both side Cabs location - Electronic city Interested candidates can Call/Whatsapp @ 7042540742 / 7976717132 Required Candidate profile Excellent Communications Required Grad/Undergrad both can apply Perks and benefits Both Side Cabs Good Incentives

Posted 2 days ago

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Process - JFL UCR (Voice + Email) Minimum 12th pass Experience: Fresher and Experience Good Communication / Rotational Off Rotational shift Salary: 18,000 In hand Required Candidate profile Qualification:- HSC Pass Location:- Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Ritul - 7796427033 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

Posted 2 days ago

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0.0 - 3.0 years

3 - 3 Lacs

chennai

Work from Office

Hi, We are conducting Walk in Interview for Semi-voice process. Walk-In in Date NOV 10 & NOV 11 Walk-in time - 11am to 3pm Address:Foundever CRM india pvt ltd TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. If interested, pls call PAVITHRA 7200620857 Salary and Benefits: Freshers -19k take home per month plus 1800 as performance bonus (Salary not negotiable) Experienced - Rs 21500 take home per month plus 2000 as performance bonus (Salary not negotiable) Two way free cab facility for both pick and drop(*25 km radius) Requirements : Experience: 0 to 5yrs (Any industry and freshers are welcome) Education: +2 / Higher secondary & above ...

Posted 2 days ago

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0.0 - 5.0 years

2 - 2 Lacs

gurugram

Work from Office

Graduation Mandatory 5 Days Working Both side cabs if in transport zone list Process Incentives upto 4k in hand after training Ecommerce Process Easy Selections Immedieate joiners required

Posted 2 days ago

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0.0 - 5.0 years

1 - 3 Lacs

gurugram

Work from Office

Graduation Mandatory Freshers 16500 in hand Exp 20500 in hand 5 Days Working Both side cabs if in transport zone list Process Incentives upto 4k in hand after training Required Candidate profile Backend Process Easy Selection

Posted 2 days ago

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0.0 - 5.0 years

1 - 3 Lacs

gurugram

Work from Office

Graduation Mandatory Freshers 16500 in hand Exp 20500 in hand 5 Days Working Both side cabs if in transport zone list Required Candidate profile Backend Process Easy Selection

Posted 2 days ago

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1.0 - 5.0 years

3 - 4 Lacs

bengaluru

Work from Office

Role & responsibilities Handle inbound Chats& Mails to assist customers with their queries or concerns. No MTI or basic understanding Clear and fluent speech to address customer needs via emails or chat Troubleshoot basic queries related to products, services, or accounts. Deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction. Escalate complex issues to the appropriate department/team. Ensure confidentiality and security of customer information. Meet and exceed daily/weekly performance targets (KPIs). Preferred candidate profile Good verbal & Written communication in English Freshers are welcome with good communication skills Experienced in chat proc...

Posted 2 days ago

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0.0 - 1.0 years

1 - 2 Lacs

chennai

Work from Office

Hiring Voice and non voice process//Freshers only Handling inbound and outbound calls (Voice Process) and respond to customer queries professionally. Manage customer interactions through chat, email (Non-Voice). share your CV HR Yuvarani 9363333082 Required Candidate profile Immediate joiners are preferred-Chennai Any Degree Male/Female Age limit up to 30yrs old Good English communication must. Day Shifts/Rotational Shifts Available Rotational week off . Perks and benefits Attractive incentives on performance Career growth

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Exploring Email Process Jobs in India

The email process job market in India is thriving, with numerous opportunities available for job seekers looking to kickstart or advance their careers in this field. Email process roles typically involve managing and responding to customer queries, resolving issues, and ensuring timely and effective communication via email.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for email process professionals in India varies based on experience levels. Entry-level positions may offer salaries ranging from INR 2-4 lakhs per annum, while experienced professionals can earn anywhere between INR 6-10 lakhs per annum.

Career Path

In the email process field, a typical career path may involve starting as a Customer Support Executive, progressing to a Team Leader or Supervisor role, and eventually advancing to a Managerial position overseeing email process operations.

Related Skills

In addition to expertise in email process management, professionals in this field are often expected to possess skills such as excellent written communication, customer service orientation, time management, and problem-solving abilities.

Interview Questions

  • What do you understand by email process management? (basic)
  • How do you prioritize and organize your email responses efficiently? (medium)
  • Can you describe a challenging email communication scenario you successfully resolved? (medium)
  • How do you ensure data security and confidentiality in email exchanges? (advanced)
  • What strategies do you use to handle a high volume of incoming emails effectively? (medium)
  • Have you ever implemented any process improvements in email management? If so, please elaborate. (advanced)
  • How do you handle irate or dissatisfied customers over email? (medium)
  • What tools or software do you use to streamline email responses and tracking? (basic)
  • How do you ensure accuracy and attention to detail in your email communication? (basic)
  • Can you explain the importance of maintaining a professional tone in email correspondence? (basic)
  • Describe a time when you had to collaborate with other teams via email to resolve a customer issue. (medium)
  • How do you stay updated on industry best practices in email communication? (basic)
  • Provide an example of a successful cross-selling or upselling initiative you implemented through email. (advanced)
  • How do you handle sensitive or confidential information in email exchanges? (medium)
  • What metrics or KPIs do you track to measure the effectiveness of your email process management? (medium)
  • How do you ensure compliance with data protection regulations in your email communications? (advanced)
  • Can you walk us through your approach to drafting a professional email response? (basic)
  • Describe a time when you had to de-escalate a tense situation over email. (medium)
  • How do you handle email inquiries that require escalation to higher authorities? (medium)
  • What steps do you take to ensure prompt responses to urgent or time-sensitive emails? (basic)
  • How do you handle email queries in multiple languages or from diverse cultural backgrounds? (medium)
  • Describe a time when you had to troubleshoot technical issues related to email delivery or formatting. (medium)
  • How do you incorporate feedback from email audits or quality assessments into your work? (medium)
  • What measures do you take to prevent email fraud or phishing attempts? (advanced)

Closing Remark

As you navigate the email process job market in India, remember to showcase your expertise, skills, and experiences confidently during interviews. By preparing thoroughly and demonstrating your value as a professional in this field, you can secure exciting opportunities and advance your career with confidence. Good luck!

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