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22 Email Process Jobs

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Tata Digital (Frontend) - Email & Inbound Process / Sal Upto 25K CTC
Teleperformance (TP)

0.0 - 3.0 years

2 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

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Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

Posted 5 days ago

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Email Support Executive
Teleperformance (TP)

1.0 years

2 - 4 Lacs

Chennai

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Greetings from Teleperformance!!! Hiring for International Non-Voice Process Customer Support - Email Support Looking for an immediate joiner only FRESHERS NOT ELIGIBLE TO APPLY Minimum 6 months experience is Mandatory Good communication skills Job Location: Ambit IT Park, Ambattur, Chennai Salary- Max upto 4 LPA Any Degree Mandatory 5 days work 2 days rotational off 24/7 Rotational shifts - (9hrs login - 8hrs work and 1hr break) Pick up and drop cab facility available with in boundaries Interested candidates can send your Resume in WhatsApp to JAGAN HR 9842425551 NOTE: Mention as "HR - Jagan" at top of your CV Candidates can come for direct Walk-in to the below mentioned address Walk-in Add...

Posted 1 week ago

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Automobile- International Customer Support// Up To 35 K CTC
Arise Solutions

2.0 - 6.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background

Posted 1 week ago

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0.0 - 5.0 years

1 - 3 Lacs

Noida, Gurugram, Greater noida

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Hello Job Seekers, Greetings from Shining Stars ITPL . We are currently hiring for Customer Service Executive roles for multiple Domestic and International BPO processes across Noida, Greater Noida, and Gurgaon . This is a walk-in hiring drive , and candidates must be available to attend interviews in person. Customer Service Executive (Voice / Blended Process) Process Details Voice Process / Blended Process • Domestic processes across all locations • International processes applicable only for Gurgaon Eligibility Criteria Minimum age: 18 years • Qualification: 12th Pass / Undergraduate / Graduate • Excellent English communication skills (mandatory) • Clear speech, confidence, and customer-h...

Posted 1 week ago

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Customer Service-Process Associate
Genpact

0.0 - 2.0 years

Hyderabad

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Posted 1 week ago

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Hiring For Voice/Non-Voice Process -Freshers@Chennai
Takecare Manpower Services

0.0 - 1.0 years

1 - 2 Lacs

Chennai

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Hiring Voice and non voice process//Freshers only Handling inbound and outbound calls (Voice Process) and respond to customer queries professionally. Manage customer interactions through chat, email (Non-Voice). share your CV HR Rishika 9494972099 Required Candidate profile Immediate joiners are preferred-Chennai Male/Female Age limit up to 30yrs old Good English communication must. Day Shifts/Rotational Shifts Available Rotational week off Perks and benefits Attractive incentives on performance Career growth

Posted 1 week ago

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Associate
Sutherland

0.0 - 2.0 years

2 - 3 Lacs

Navi mumbai

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Responsibilities: Collaborate with cross-functional teams Manage customer queries via phone, email & chat Maintain high NPS scores through exceptional service Meet performance targets consistently

Posted 1 week ago

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Mega Walkin Drive - HINDI Voice process
Sutherland

0.0 - 1.0 years

2 Lacs

Chennai

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SUTHERLAND is Hiring for HINDI VOICE PROCESS!!!!!!- Direct Walk-in Interview Mention "TEJAS HR" on top of your resume Contact TEJAS HR - 7812895508 Role & responsibilities Handle inbound customer calls in Hindi. Provide accurate and timely information to customer inquiries. Resolve customer issues and complaints effectively. Work in coordination with team members to achieve service targets. Stay updated with product information and company policies . Contact TEJAS HR - 7812895508 for further details Preferred candidate profile Looking for someone who can join in the 1st of February Freshers and tenured till 2 years can apply Should be fluent in Hindi and English proficient in Hindi Customer ...

Posted 1 week ago

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Customer Service Executive
Taskus

0.0 - 5.0 years

Mumbai

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TaskUs Hiring for Customer Service Associates (Team Mates) who meet the following criteria: Eligibility: - Fresher and experienced both can apply. - Immediate joiners preferred Candidate must have excellent command over English. Position Details: - Designation: Team Mate - 5 Day working with rotational shifts and rotational Week-offs - Location: Office-based in Navi Mumbai - Cab Facility provided during odd hours This is a work from office opportunity! For details, Kindly come directly to the below mentioned address for the face to face Interview Contact Person: Bhanu Shree Address: 19th Floor , Building no. 9 Mindspace Airoli West Block-5, 5, MSEB Staff Colony, TTC Industrial Area, Airoli, ...

Posted 1 week ago

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Telugu ,English Tamil Voice/Non-Voice Process in Chennai 14k&16k salar
Takecare Manpower Services

0.0 - 1.0 years

1 - 2 Lacs

Chennai, Bengaluru

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Hiring Voice and non voice process//Freshers only Handling inbound and outbound calls (Voice Process) and respond to customer queries professionally. Manage customer interactions through chat, email (Non-Voice). share your CV HR 8978050699 Required Candidate profile Immediate joiners are preferred-Chennai Male/Female Age limit up to 30yrs old Good English communication must. Day Shifts/Rotational Shifts Available Rotational week off Hr Chandrika 8978050699 Perks and benefits Attractive incentives on performance Career growth

Posted 1 week ago

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Hiring For Voice/Non-Voice Process -Freshers@Chennai
Takecare Manpower Services

0.0 - 1.0 years

1 - 2 Lacs

Chennai

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Hiring Voice and non voice process//Freshers only Handling inbound and outbound calls (Voice Process) and respond to customer queries professionally. Manage customer interactions through chat, email (Non-Voice). share your CV HR ROHINI (8019319009) Required Candidate profile Immediate joiners are preferred-Chennai Male/Female Age limit up to 30yrs old Good English communication must. Day Shifts/Rotational Shifts Available Rotational week off Perks and benefits Attractive incentives on performance Career growth

Posted 2 weeks ago

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Hiring For International Chat Process | Non Voice | Live Chat Gurugram
Smart Vision Consultancy Services

1.0 - 2.0 years

3 - 4 Lacs

New delhi, Gurugram

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International Customer Service Chat Process location: Gurgaon gard or under Grad with 6 months of exp Salary upto 32k ctc Skills: Excellent comms skills 24/7 Shift working days: 5 Both Side Cab Call/WhatsApp @ 9354475254 (HR Nainy) Perks and benefits Both side cab and 1 time meal

Posted 2 weeks ago

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Global Customer Support Executive - BPO | Attractive Salary Up To 40K
Arise Solutions

0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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BPO/International Customer Support- Upto 38K CTC@ Ahmedabad
Arise Solutions

0.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad

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Job Location: Ahmedabad Role: Chat Customer Support Package: 26K CTC to Upto 38K CTC 5 Days Working Rotational Shifts Night Shift Allowance Company-provided Cabs Health Insurance Strong Career Growth Path

Posted 2 weeks ago

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BPO :KPO: Customer Support Service :Back Office Work:38k CTC@Ahmedabad
Arise Solutions

0.0 - 4.0 years

1 - 4 Lacs

Gandhinagar, Ahmedabad

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International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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Godrej - Real Estate | inbound Voice & Email Process | Sal upto 33K
Teleperformance (TP)

0.0 - 5.0 years

2 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

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Process: Godrej (Real Estate) Process details: inbound & Email -Prior experience : Graduate or undergraduate with 6 months calling experience -Shift timing: 8am to 8pm -Any one week off -Salary: CTC : 33000 CTC -Excellent communication skills Required Candidate profile Qualification: Min Hsc Pass to any Graduate Location:Aspee House, Malad West Mumbai - 400064 Reach out For more details Contact on: HR Suresh - 7030021413 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

Posted 2 weeks ago

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BPO Customer Support Service : UP To 38k CTC @Ahmedabad
Arise Solutions

0.0 - 4.0 years

1 - 4 Lacs

Kalol, Mahesana, Gandhinagar

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International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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Customer Service Executive (Inbound & Email) - Tata Digital (Frontend)
Teleperformance (TP)

1.0 - 3.0 years

2 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Tata Digital (Frontend) - Inbound Calls & Email Support Minimum 6 Month of Exp. Salary: 25K CTC | 20K Inhand Rotational Shifts. Female Candidates: Rotational Day Shifts. Male Candidates: 24*7 Rotational Shifts. 1 rotational week off. Required Candidate profile Qualification: Graduate (Any discipline). Location: Malad Aspee, Mumbai. More Enquiry, HR Suresh - 7030021413

Posted 3 weeks ago

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Chat Process Executive
Firstsource

0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Mumbai suburban

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HIRING FOR INTERNATIONAL CHAT PROCESS WFO Location: FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090 Education Qualification: Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply). SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge. SHIFTS: 5 Days Working & 2 Rotational Week Off . Transport boundary: Western line- Church gate to Virar. Central line- CST to Thane [MAIN CITY]. Harbour line- CST to Vashi. Salary : Upto 3.5 Lpa Role: Customer Service Associate. Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations. Employment Type: Full Time, Permanen...

Posted 3 weeks ago

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International Customer Support & Back office @ up To 40kCTC
Arise Solutions

0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 3 weeks ago

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CIGNA - Voice / EMAIL Process || Customer Service @Thane
Teleperformance (TP)

0.0 - 4.0 years

1 - 4 Lacs

Mumbai, Thane, Mumbai (all areas)

Work from Office

Process: CIGNA EMAIL PROCESS (Customer Service) 70% Email Support | 30% Calling HSC Freshers Required Excellent comm. skills – Mandatory Salary: 16,000 In-hand | 20,000 CTC Shift: 9:00 AM to 9:00 PM (Rotational ) 1 rotational week off Required Candidate profile Education: HSC Fresher, Versant 4+ Required Location: Wagle Estate, Thane To Apply / Contact For more information Conatct on: HR Rashi - 7030022509 Perks and benefits High Salary Package !

Posted 4 weeks ago

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1.0 - 5.0 years

3 - 5 Lacs

Mumbai

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Process - Email and Chat Grad with 1 Year customer Service Experience 5 Days Working 2 rotational weekoff Location - Malad Salary - 5 to 5.25 LPA Excellent Communication Assessment - 65 Writex

Posted 4 weeks ago

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Exploring Email Process Jobs in India

The email process job market in India is thriving, with numerous opportunities available for job seekers looking to kickstart or advance their careers in this field. Email process roles typically involve managing and responding to customer queries, resolving issues, and ensuring timely and effective communication via email.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for email process professionals in India varies based on experience levels. Entry-level positions may offer salaries ranging from INR 2-4 lakhs per annum, while experienced professionals can earn anywhere between INR 6-10 lakhs per annum.

Career Path

In the email process field, a typical career path may involve starting as a Customer Support Executive, progressing to a Team Leader or Supervisor role, and eventually advancing to a Managerial position overseeing email process operations.

Related Skills

In addition to expertise in email process management, professionals in this field are often expected to possess skills such as excellent written communication, customer service orientation, time management, and problem-solving abilities.

Interview Questions

  • What do you understand by email process management? (basic)
  • How do you prioritize and organize your email responses efficiently? (medium)
  • Can you describe a challenging email communication scenario you successfully resolved? (medium)
  • How do you ensure data security and confidentiality in email exchanges? (advanced)
  • What strategies do you use to handle a high volume of incoming emails effectively? (medium)
  • Have you ever implemented any process improvements in email management? If so, please elaborate. (advanced)
  • How do you handle irate or dissatisfied customers over email? (medium)
  • What tools or software do you use to streamline email responses and tracking? (basic)
  • How do you ensure accuracy and attention to detail in your email communication? (basic)
  • Can you explain the importance of maintaining a professional tone in email correspondence? (basic)
  • Describe a time when you had to collaborate with other teams via email to resolve a customer issue. (medium)
  • How do you stay updated on industry best practices in email communication? (basic)
  • Provide an example of a successful cross-selling or upselling initiative you implemented through email. (advanced)
  • How do you handle sensitive or confidential information in email exchanges? (medium)
  • What metrics or KPIs do you track to measure the effectiveness of your email process management? (medium)
  • How do you ensure compliance with data protection regulations in your email communications? (advanced)
  • Can you walk us through your approach to drafting a professional email response? (basic)
  • Describe a time when you had to de-escalate a tense situation over email. (medium)
  • How do you handle email inquiries that require escalation to higher authorities? (medium)
  • What steps do you take to ensure prompt responses to urgent or time-sensitive emails? (basic)
  • How do you handle email queries in multiple languages or from diverse cultural backgrounds? (medium)
  • Describe a time when you had to troubleshoot technical issues related to email delivery or formatting. (medium)
  • How do you incorporate feedback from email audits or quality assessments into your work? (medium)
  • What measures do you take to prevent email fraud or phishing attempts? (advanced)

Closing Remark

As you navigate the email process job market in India, remember to showcase your expertise, skills, and experiences confidently during interviews. By preparing thoroughly and demonstrating your value as a professional in this field, you can secure exciting opportunities and advance your career with confidence. Good luck!

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