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3.0 - 8.0 years
6 - 8 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
We need a candidate with hands-on experience in fare management platforms like ATPCO and Navitaire. This role requires accuracy, industry knowledge, and hands-on GDS or NDC fare processing experience. Required Candidate profile - File, manage, and update airline fares across ATPCO and Navitaire platforms - Interpret and implement fare rules, taxes, and surcharges - Candidate should have minimum experience of 3 years or more
Posted 3 days ago
1.0 - 4.0 years
1 - 3 Lacs
Noida
Work from Office
Exciting Career Opportunity in the Premium Travel Process! Job Objectives Are you an experienced in BPO seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Premium Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5.5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30k ctc Position: Customer Support Executive Voice process Requirements: Experienced in BPO is mandatory Skills: Proficiency in English Education: Graduates can apply Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person. Carry a HARD COPY of cv and aadhar card for entry purpose. Don't forget to write '' HR Harsha Jha'' or "Swati Yadav" on cv. Virtual Interview: Send your CV to schedule an online Interview HR Harsha Jha Contact:- " 9220843460" HR Swati Yadav Contact:- "7015404344"
Posted 3 days ago
2.0 - 7.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Responsibilities: * Responsible for sale of Leisure packages, Global Visas, Attractions, Air Tickets, Ground Transportation etc. Coordination with Corporates , B2B Travel agents , suppliers, etc for sales and operations.
Posted 3 days ago
1.0 - 4.0 years
3 - 4 Lacs
Surat
Work from Office
Role & responsibilities Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Requirements and skills Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer-oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises Degree in Hospitality, Travel, Tourism Business or relevant field Contact - Yesha Parekh (HR) 9512917163
Posted 3 days ago
3.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
Process: Ticketing Process Experience: 3-5 years in travel domain with mandatory GDS knowledge Shifts: Night Shifts (5 days working & 2 days off) Roles and Responsibilities: 1. Handling ticketing queues 2. Catering to U.S. & U.K. markets 3. Working on GDS-Sabre & Amadeus 4. Should have proper email etiquette 5. Must have Airline contract knowledge 6. Client interaction (B2B) 7. Should have ticketing, exchange & refund knowledge 8. Should know EMD & MCO 9. Excellent communication skills are mandatory
Posted 3 days ago
1.0 - 6.0 years
5 - 6 Lacs
Gurugram
Work from Office
1+ Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748
Posted 3 days ago
3.0 - 6.0 years
3 - 7 Lacs
Gurugram
Work from Office
SME -Minimum 1 year of team handling exp is required 3 + Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748
Posted 3 days ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 days ago
2.0 - 7.0 years
3 - 6 Lacs
Noida, New Delhi, Faridabad
Work from Office
Location: Faridabad Experience Required: Minimum 3 years Handle end-to-end airline reservations, ticketing, reissues, exchanges, and refunds Work confidently on GDS systems like Sabre, Amadeus, or Travelport Call FATIMA 9990683423
Posted 4 days ago
1.0 - 6.0 years
1 - 6 Lacs
Chennai
Work from Office
Communicate effectively with travel agents to understand their requirements and provide appropriate ticketing solutions. Respond to flight and fare inquiries promptly and accurately, ensuring a high level of customer satisfaction. Utilize GDS systems, including Amadeus, Galileo, and Sabre, to search, book, and manage flight reservations. Demonstrate a solid understanding of fare types, contracts, and the ability to read and comprehend fare rules. Assist travel agents with reservation and ticketing queries, resolving issues in a timely and efficient manner. Collaborate with team members to achieve individual and team targets, contributing to a positive and productive work environment. Stay updated with industry trends, airline policies, and regulatory changes that may impact ticketing and reservations. Maintain accurate records of ticketing transactions, interactions with travel agents and other relevant data. Requirements: IATA, Travel & Tourism or equivalent. Ability to multi-task and work independently. Excellent command over English - both written and spoken. Strong organizational skills with a maniacal attention to detail. Good client interfacing and people management skills
Posted 4 days ago
2.0 - 7.0 years
3 - 6 Lacs
Noida, New Delhi, Faridabad
Work from Office
First round telephonic 3+ years exp Process airline reservations, ticketing, reissues ,exchanges, and refunds accurately using GDS platforms (Sabre,Amadeus or travelport) Manage PNR/Fare calculation Call/whtup Ruchika 9650997623 Required Candidate profile Fluent in English (written & verbal)
Posted 4 days ago
1.0 - 6.0 years
1 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required Required Candidate profile -MUST BE fluent in english -okay with rotational shifts
Posted 4 days ago
3.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
Role: Travel Sales Salary: upto 7 LPA - Independently handle travel & tours division & generate leads - Excellent communication skills in English, Tamil, or Hindi - Sales of tours packages (domestic or international) - Knowledge of Visa, Ticketing
Posted 4 days ago
4.0 - 9.0 years
0 - 0 Lacs
mumbai city
On-site
Position Overview We are seeking a highly organized and proactive Executive Assistant to join our dynamic team in Mumbai City . This full-time position offers an annual salary of 6,00,000 and is ideal for individuals with a strong background in executive support and administrative functions. The successful candidate will play a crucial role in enhancing the efficiency of our executive team by managing various tasks and responsibilities. Key Responsibilities As an Executive Assistant, you will be responsible for a variety of tasks that support our executives and ensure smooth operations. Your key responsibilities will include: Coordinating and planning travel itineraries, including domestic and international ticketing. Managing executive calendars and scheduling appointments to optimize time management. Providing comprehensive secretarial support, including preparing reports, presentations, and correspondence. Assisting in the organization of meetings, including logistics, agenda preparation, and minute-taking. Handling confidential information with discretion and professionalism. Facilitating communication between executives and internal/external stakeholders. Performing administrative tasks such as filing, data entry, and maintaining office supplies. Qualifications The ideal candidate will possess the following qualifications: A minimum of 4 to 9 years of relevant work experience as an Executive Assistant or in a similar role. Proven expertise in tour planning , appointment scheduling , and calendar management . Strong organizational skills with the ability to prioritize tasks effectively. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to work independently and as part of a team in a fast-paced environment. Strong attention to detail and problem-solving skills. This is a fantastic opportunity for a dedicated professional looking to advance their career in a supportive and engaging work environment. If you meet the qualifications and are excited about contributing to our team, we encourage you to apply!
Posted 4 days ago
3.0 - 5.0 years
4 - 5 Lacs
Faridabad
Work from Office
Need Customer Service / Travel Consultant Skills - GDS , Amadeus , Travelport , Sabre , Must have Excellent Coms Skills Should have min 3 + Years of Relevant Experience Salary upto 55k Night shift Location - Faridabad Call - 9310802205 Hr Shabana
Posted 4 days ago
3.0 - 8.0 years
4 - 7 Lacs
Faridabad, Gurugram
Work from Office
GDS_Travel_Consultant (Sabre/Amadeus/Travelport Expert) USA_Ticketing_Agent Faridabad 6.30PM to 3.30 AM Salary upto 55,000/- Experience minimum 3 years as GDS expert/USA Ticketing Share cv via whatsapp at 8174083320 | Shubh
Posted 4 days ago
1.0 - 5.0 years
2 - 4 Lacs
Faridabad
Work from Office
Manage PNRs, fare calculations, and ensure compliance with airline policies. Process airline reservations, ticketing, reissues, exchanges, and refunds accurately using GDS platforms call 7840005099 Required Candidate profile 2 yrs of hands-on experience in airline reservations, ticketing, and refunds/exchanges.
Posted 4 days ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
5 Days of working 2 Days week off Rotational Shift/off Cabs both side Incentive Unlimited GDS/Amadeus/Saber Salary Fresher - 16k to 25k Experience - 22k to 40k Undergraduate & Graduate Both can apply Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate
Posted 6 days ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
5 Days of working 2 Days week off Rotational Shift/off Cabs both side Incentive Unlimited GDS/Amadeus/Saber experience required Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate
Posted 6 days ago
1.0 - 6.0 years
1 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required
Posted 6 days ago
0.0 - 5.0 years
1 - 5 Lacs
Chennai
Work from Office
Fresher/Exp in Tours and Travels Understanding of tourism offerings and options Need to convert lead as customer and Co-ordination Good in Sales Start to end supervision of tour Client retention , Drafting itinerary Call / whats app 9940463566 Kumar
Posted 6 days ago
0.0 - 5.0 years
2 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
- International Customer Service - Rotational shifts and offs - Both side cab facility - 5 days working and 2 week offs Required Candidate profile - Excellent english speaking candidates required. - Candidate must be okay with rotational shifts and for relocation if not in the hiring zone. - Both grad and under grad (with experience) can apply.
Posted 6 days ago
3.0 - 7.0 years
11 - 15 Lacs
Gurugram
Work from Office
Intercontinental Hotels Group India Private Limited is looking for Analyst Global Accounting and Analytics to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.
Posted 6 days ago
3.0 - 5.0 years
2 - 6 Lacs
Mumbai, Hyderabad
Work from Office
Tusk Travel Pvt. Ltd. is looking for a tour consultant for the domestic sales process . We are seeking candidates with 3 to 5 years of experience from a domestic travel sales background. Locations: Laxmi Nagar, East Delhi. Job Role : Must be target-oriented and capable of converting sales leads. Candidates will be responsible for producing tour itineraries and holiday packages, working out pricing, and dealing with clients. Candidates have good knowledge of popular domestic destinations like Ladakh, Kashmir, North East, Kerala, Himachal Pradesh, Uttarakhand, etc. Candidates will interact with clients for domestic tours , take note of their details, create an itinerary, and customize the tour as per their needs. Maintains goodwill by being courteous, friendly, and helpful to guests and suppliers/vendors. The objective is to keep clients happy and loyal for a long time. To
Posted 6 days ago
0.0 - 5.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
The Travel Customer Support Executive will handle customer inquiries, bookings, complaints, and travel-related assistance via phone. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7
Posted 6 days ago
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The international ticketing job market in India is thriving, with numerous opportunities available for job seekers looking to work in this field. International ticketing professionals play a crucial role in the travel industry, ensuring that customers are able to book flights, hotels, and other travel services smoothly and efficiently. If you are considering a career in international ticketing, read on to learn more about the job market, salary range, career path, related skills, and interview questions in India.
Here are 5 major cities in India that are actively hiring for international ticketing roles: 1. Delhi 2. Mumbai 3. Bangalore 4. Chennai 5. Hyderabad
The salary range for international ticketing professionals in India varies based on experience and location. On average, entry-level professionals can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-10 lakhs per annum.
In the field of international ticketing, a typical career path may look like: 1. Ticketing Executive 2. Senior Ticketing Executive 3. Ticketing Manager 4. Ticketing Supervisor 5. Ticketing Operations Manager
In addition to expertise in international ticketing, professionals in this field are often expected to have skills such as: - Excellent communication skills - Customer service orientation - Knowledge of GDS systems (e.g., Amadeus, Sabre) - Problem-solving abilities - Attention to detail
Here are 25 interview questions for international ticketing roles: - How do you ensure accuracy when issuing tickets? (basic) - Can you explain the difference between a direct and an indirect flight? (basic) - How do you handle customer complaints related to ticketing issues? (medium) - What is your experience with using GDS systems for booking tickets? (medium) - How do you stay updated on airline policies and regulations? (medium) - Describe a challenging situation you faced while booking tickets and how you resolved it. (medium) - How do you prioritize tasks when dealing with multiple ticketing requests? (advanced) - What steps do you take to prevent errors when issuing tickets? (advanced) - How do you handle last-minute changes to flight itineraries? (advanced) - Can you provide an example of a time when you had to deal with a difficult customer? How did you handle the situation? (medium) - How do you ensure data security when handling customer information for ticket bookings? (advanced) - What strategies do you use to upsell additional services to customers during the ticketing process? (medium) - How do you handle discrepancies in ticket pricing or availability? (medium) - Can you walk us through the process of reissuing a ticket for a customer? (advanced) - What do you consider when recommending travel insurance to customers? (medium) - How do you handle emergency ticketing requests outside of regular business hours? (advanced) - What software or tools do you use to streamline the ticketing process? (medium) - How do you handle situations where a customer's preferred flight is not available? (medium) - Can you explain the concept of code-sharing in the airline industry? (medium) - How do you ensure compliance with airline policies and regulations when booking tickets? (advanced) - Describe a time when you had to coordinate with multiple airlines for a complex itinerary. How did you manage the process? (advanced) - How do you handle cancellations and refunds for ticketed bookings? (medium) - Can you provide an example of a time when you had to re-route a customer due to flight disruptions? (advanced) - How do you handle group bookings or reservations for special events? (medium) - What steps do you take to resolve discrepancies in ticketing records? (medium)
As you explore the opportunities in the international ticketing job market in India, remember to prepare thoroughly for interviews and showcase your skills confidently. With the right combination of experience, expertise, and communication skills, you can build a successful career in this dynamic field. Good luck with your job search!
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