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2.0 - 6.0 years
5 - 6 Lacs
Mumbai Suburban
Work from Office
Responsibilities: * Manage travel bookings from start to finish * Execute international & domestic ticket sales * Provide exceptional customer service throughout process * Process visas with accuracy & efficiency Provident fund
Posted 2 weeks ago
5.0 - 10.0 years
3 - 8 Lacs
Gurugram
Work from Office
Job Role- 1. Manage ticketing, fare calculations, and issuance. 2. Advise on routing, mileage redemption, loyalty programs, and schedules. 3. Recommend cost-effective, time-saving, and loyalty-optimized travel solutions. Health insurance Provident fund Job/soft skill training
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Chennai
Work from Office
We are Looking for Travel Consultant Location - Mumbai & Chennai Roles and Responsibilities Issue, reissue, and void tickets using various GDS platforms (e.g., Amadeus, Galileo). Process exchanges and refunds as per client requirements and fare rules. Ensure accurate and timely issuance of tickets and travel documents. Assist clients with itinerary changes, cancellations, and emergency travel arrangements. Serve as the primary point of contact for Corporate clients/ B2B regarding ticketing and travel arrangements. Required Skill Minimum of 2 years of experience in ticketing. Proficiency in using GDS platforms (e.g., Amadeus, Galileo). Strong understanding of airline fare rules, ticketing processes, and travel industry regulations. Excellent customer service and communication skills. Interested candidates can drop their resume on komal.jain@gilpintravelindia.com
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Guwahati, Kharagpur, Durgapur
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9147047911 | 9147047910 | 6289708587 | 6290365641 | (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6290365641 6296317938 9147047911 9147047910 "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Kolkata, Park Circus, New Town
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9147047911 | 9147047910 | 6289708587 | 6290365641 | (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6290365641 6296317938 9147047911 9147047910 "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Core Responsibilities: 1. Deliver high-impact New Hire, Upskill, and Refresher Training focused on airline processes, GDS systems, and customer service excellence 2. Ensure full compliance with client and internal certification standards 3. Collaborate with Training Managers and stakeholders to align training outcomes with operational goals 4. Identify gaps and recommend improvements based on feedback and performance data 5. Develop, update, and maintain training content tailored to airline operations and client requirements 6. Ensure accurate documentation and reporting of training metrics in line with organizational standards 7. Work with internal and external stakeholders and drive process improvements and floor support 8. Create training programs to address skill gaps in employees by conducting regular TNA and TNI 9. Coach and provide feedback to trainees on their performance in class and on the shop floor 10. Control absenteeism and attrition in class and motivate the batch 11. Consistently achieve or exceed targets on quality and throughput in training 12. Participate in regular internal and external stakeholder interactions Desired Candidate Profile 1. Minimum 5 years of proven experience in training delivery, preferably in a fast-paced operations or BPO environment 2. Strong background in airline or travel industry is essential - preferably Reservations and Ticketing background 3. Expert-level proficiency in GDS platforms (e.g., Amadeus, Sabre, Galileo) with hands-on experience in process training 4. Solid understanding of customer service workflows and operational standards 5. Exceptional facilitation, communication, and stakeholder management skills 6. Demonstrated ability to lead teams, coach performance, and drive measurable training outcomes 7. Should have Voice training experience of more than 3 years in airline travel domain 8. Ability to work in shifts 9. Should have new hire training experience with adequate exposure to coaching and feedback of new and tenured agents 10. Ability to identify skill gaps in classroom and on the shop floor. Design customized training programs and track ROI 11. Good people management and organizational skills 12. Good knowledge of MS Office PowerPoint, Excel, and Word 13. Willingness to go over and beyond the regular delivery requirements during ramp/peak season 14. Good analytical and presentation skills Should be flexible to work from office
Posted 2 weeks ago
3.0 - 8.0 years
5 - 8 Lacs
Ahmedabad, Mumbai (All Areas)
Work from Office
Role & responsibilities Key Responsibilities: Manage front desk operations, ensuring smooth visitor interactions. Coordinate travel and accommodation for employees and travel desk management. International Travel management - flight, accommodation booking and pricing. Oversee inventory management to maintain office supplies efficiently. Support administrative expenses and cash flow management. Maintain and analyze MIS reports for effective decision-making. Assist the HOD with scheduling and administrative tasks. Handle administrative procurement and vendor coordination. Preferred candidate profile 3-4 years of Admin experience, with a strong understanding of administrative task and front desk management. Good communication and problem-solving skills. Travel Booking Expertise with domestic and international platform. Task management and attention to details
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
Hiring: International Voice Process (Night Shift)(Sales) Kolkata | 5 Days/Week | Freshers & Exp (0–4 yrs) Good English a must | Salary: 10K–27K +Incentives up to 6 lakhs Paid Leaves, Career Growth Contact HR- 8016099788 Required Candidate profile Candidates must be comfortable with Night Shift (US time). Freshers welcome! Experienced candidates from International Sales background can apply.
Posted 2 weeks ago
0.0 - 7.0 years
2 - 9 Lacs
Chennai
Work from Office
FCm Travel Solutions India Pvt. Ltd. is looking for Travel Consultant - Chennai to join our dynamic team and embark on a rewarding career journey Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.
Posted 2 weeks ago
0.0 - 7.0 years
2 - 9 Lacs
Mumbai
Work from Office
FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: Travel Voice Process Customer Support (Expedia) Job Type: Full-Time Location: Work From Home (Only Mumbai candidates can apply) Experience: 0 1 year Salary: 3 LPA (Fresher) | 3.5 LPA (Experienced) Job Description: We are hiring enthusiastic and customer-focused individuals for a Voice Support Role in the Travel Process (Expedia) . This is an exciting opportunity for those passionate about travel, customer experience, and problem-solving. Key Responsibilities: Handle inbound/outbound voice calls related to travel bookings and customer inquiries Assess and evaluate cases for potential sanctions risks Communicate resolutions effectively and professionally Maintain accurate case documentation and follow escalation procedures if required Work with multiple tools/systems while handling customer queries Deliver timely and high-quality support with a focus on customer satisfaction Understand and meet performance KPIs and deadlines Desired Candidate Profile: Excellent verbal communication in English Passion for travel and basic travel industry knowledge Strong time management and multitasking skills Typing speed of 35 WPM (Test Verified) Quick learner and receptive to feedback Analytical mindset with logical thinking and attention to detail Comfortable working in rotational shifts Basic knowledge of internet tools, ISP functions, chat/email support Self-starter with a "go-getter" attitude Eligibility Criteria: Minimum education: 12th Pass (Required) Graduate (Preferred) Fresher or candidates with 6 months 1 year of experience in customer service, BPO, or travel domain Must have a stable internet connection and WFH setup Shift: Rotational (including night shifts) Mode: Permanent Work From Home (2-month initial Work From Office training) Process: Voice (International Travel Process Expedia) Apply Now to kickstart your career with a global travel brand! Only shortlisted candidates will be contacted. Kindly note number which is shared is to share your resume kindly do not call. 9372194940 - Kiran shetty. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Desired Skills: - Self-Discipline Learning and decision making Patience and action oriented Technical skills: - Basic Working knowledge of Computer & Knowledge of desktop computer system CANDIDATE SPECIFICATION Must have Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ). Comprehension skills to understand & communicate with all customers effectively. Telephone etiquettes. Good to have Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace ( for logistic business) Experience of 1-4 years desirable. Experience in international call center will be an advantage. Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry. Experience of Air travel would be desired. Knowledge of Western culture would be an added advantage. (USA/UK culture) Donts Poor grammar and Windows Skills Issues with comprehending & communicating effectively with the customer. Not Eligible - MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA Important notes: -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts. -Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace -WFO -Immediate joiners preferred.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Job Title: Travel Desk Executive Experience : Administration / Travel Desk Salary Range: No bar for the right candidate Education: Any Graduate Position Overview: We are seeking a detail-oriented and experienced Travel Desk Executive to manage and coordinate international travel arrangements for clients and employees. The ideal candidate will be responsible for handling end-to-end bookings including flights, hotels, accommodations, visas, and local transport, ensuring a smooth and efficient travel experience About Company: Winny Immigration is Indias most trusted brand in the Immigration, Visa & Travel Industry. With over four decades of experience, 12 offices in strategic locations, and a team of 220+ dedicated professionals, we have successfully assisted millions of clients in navigating complex immigration and visa processes. Website: https://winnyimmigration.com/ Key Responsibility: Handle international flight bookings (economy/business class) through travel portals or agents. Manage hotel reservations and accommodations as per travel policies and traveler preferences. Coordinate visa processing, travel insurance, foreign exchange, and itinerary planning. Ensure bookings for airport transfers, local transport, and car rentals. Maintain records of travel itineraries, approvals, and expense reports. Liaise with travel agencies, hotels, and service providers to negotiate rates and resolve issues. Monitor and manage travel budgets, cost optimization, and policy compliance. Provide support during international trips for any travel-related emergencies or changes. Track and report travel expenses, prepare MIS reports for management. Ensure travelers are informed about travel advisories, health regulations, and visa requirements Required Skills and Qualifications: Bachelors degree in Hospitality, Travel & Tourism, or a related field. Proven experience in handling international bookings (minimum 2 years preferred). Strong knowledge of global airline booking systems (GDS like Amadeus, Galileo, Sabre preferred). Excellent communication and negotiation skills. Proficient in MS Office and travel booking platforms. Ability to multitask, handle last-minute changes, and work in a fast-paced environment. Detail-oriented with strong organizational and problem-solving skills. Why Join Winny?: Prestigious Brand: Be part of a legacy spanning four decades, trusted by millions. Impactful Role: Play a pivotal part in our ambitious growth journey. Innovative Environment : Work with cutting-edge technology, including proprietary CRM systems and mobile applications designed for seamless service delivery. Ethical Work Culture: Thrive in an organization that values integrity, teamwork, and operational excellence. Leadership Opportunities: Develop your career in a leadership role where your expertise will shape the future of the regions business. Accelerated Growth Trajectory: Join an organization poised for exponential growth, offering unparalleled opportunities to contribute, innovate, and thrive as we scale new heights. Flexible and Open Culture: Experience a supportive and transparent work environment that encourages creativity, collaboration, and work-life balance
Posted 2 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job TitleFinance reporting (Refund Claims and analysis) Location[Bangalore] Experience RequiredMinimum 3–4 years Employment Type[Full-time] Job SummaryWe are looking for a detail-oriented and proactive Refund Claims & Collections Executive with prior experience in the travel industry, who has knowledge in airline refund collections. The ideal candidate will have a strong understanding of industry practices, familiarity with GDS tools, MS office and the ability to manage the refund claim transaction volume on a daily basis. Key Responsibilities: Handle refund processes related to bookings and transactions within the travel domain. Manage end-to-end claims processing, ensuring timely validation, documentation, and closure. Coordinate with internal teams and external partners (airlines, GDS, vendors) to resolve refund claim-related issues. Maintain accurate records and logs of claims and collections activities. Use GDS software for information retrieval and resolution (As applicable). Generate basic reports and summaries using MS Excel and other MS Office tools. Ensure compliance with company policies and service level agreements (SLAs). Required Qualifications & Skills: 3–4 years of relevant experience in GDS and airline refund claims and collections within the travel industry. Exposure to GDS software such as Amadeus, Sabre, or Galileo (preferred). Strong analytical and problem-solving skills. Proficiency in MS Office, especially Excel. Ability to communicate clearly and professionally across teams and with external partners. Attention to detail, time management, and organizational abilities. Preferred Attributes: Prior experience working with travel agencies, airlines, or B2B travel platforms. Understanding of ticketing and refund processes.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Faridabad
Work from Office
We are seeking candidates for multiple positions in Kirti nagar Team Leader - Sales upto 70k Quality Analyst(Sales) - upto 45k Customer Service - upto 45k Travel Sales Agents upto 60k For more details pls call Ruchika 9650997623 Required Candidate profile Excellent communication skills
Posted 2 weeks ago
1.0 - 3.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Overview The role has a main objective to enable, maintain and manage resolution of issues relating to Catalogs and category cards. Purpose Content Management is the enablement of content on Ariba On Demand Recommend catalog, contract and category cards improvements and manage accuracy, changes and deletions Manage and cleanse catalog, contract and category card content to ensure and validate timely change updates and item and pricing accuracy, and work with vendors accordingly to ensure same This role is accountable for contribution of team in terms of delivery to deadlines, quality standards, propose improvements and internal control Responsibilities Catalogues Analyze item list with catalogue data provided to generate new catalogues Act as point person for supplier on technical catalogue related queries Provide guidance to procurement managers / buyers on catalogue strategies Analyze transaction list with reporting analyist to generate new catalogues Assure the maintainance of e-catalogues for assigned categories of products/ services Assure the analysis of the item list with catalogue data provided by supplier Assure the catalogue friendly guide is updated Accomplish catalogue SLAs (e.g. response to users within agreed business days) Catalogue management team is responsible for updating electronic buying portal, i.e. upload new catalogs into P2P system as approved and validate completeness/correctness of the upload Coordinates with GP, vendors, IT and Ariba the implementation of punch-out catalogues Supports Catalog usage improvement activities Compliance Make sure to keep on date the owners of our different processes and be aware in case a new process should be created/ modified (carlos) Qualifications Good interpersonal skills (needs to be able to build relationships over the phone without meeting suppliers / customers on a regular basis) Ability to analyze data and understand the processes Good IT procurement skills. PC (Windows, Word, Excel, Power Point) Ideally with a Procurement or finance/analytical background Good English level (Very good written and spoken) ERP (SAP / ARIBA) experience Bachelors degree needed 1-3 years of experience required
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida
Work from Office
Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment
Posted 2 weeks ago
12.0 - 22.0 years
5 - 7 Lacs
Jalandhar, Nagpur, Hyderabad
Work from Office
1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience
Posted 2 weeks ago
4.0 - 8.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Responsibilities: Manage travel bookings & air ticketing Coordinate immigration sales & international tours Provide exceptional customer service throughout process Sell tour packages & holiday deals Health insurance Provident fund
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
delhi, noida, gurugram
On-site
Watsapp details to HR Mamta 9903044494 Required - Ticketing Executive Minimum 1yr exp req in ticketing Knowledge of Amadeus Mandate Both side cabs provided (West Delhi , Noida, Faridabad) Salary upto 45k Immediate joiners needed Walkin drive on 16th & 17th (5pm Onwards)
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
3.0 - 6.0 years
2 - 5 Lacs
Gurugram
Work from Office
Voice Travel Help Desk - 1-3 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Salary Upto 4.5L to 5L Shift – 24X7 | 4/5 Days working Immediate joiners Only contact- 8929448461 [harjas] harjasimaginators@gmail.com Required Candidate profile Min. 1-3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring Call Harjas Kaur 8929448461 harjasimaginators@gmail.com
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Kolkata, Rajarhat, New Town
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9163003740, 9147047911 | 9147047910 | 6290365641 "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 6296317938 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 2 weeks ago
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