759 International Ticketing Jobs - Page 2

This role focuses on delivering excellent customer service and ensuring a smooth travel experience for clients. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

Hiring For Travel Process - Customer Support Voice - Coordinate domestic and international travel bookings (flights, hotels, transport, visas). - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills - Customer service orientation and excellent problem solving abilities - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

Required Candidates with UK Holidays Packages Sales Must Have Knowledge of Long Haul and Short Haul Destinations Salary upto 50k + Incentives Min 1 Year Exp 5 days working Location : Hyderabad Share Cvs at 8750561252 Required Candidate profile Promote and sell customized UK holiday packages to potential clients. Handle inbound/outbound sales inquiries and convert leads into bookings.

- Responsible for providing clients with best flight, hotel and visa deals. - Converting the inbound English calls into sales. - Maintaining quality and accuracy. - Excellent convincing skills Required Candidate profile -Proficient in English speaking and writing. - Must be flexible with shift timing. - Best incentive in the industry. - Must be enthusiastic and go getter attitude

- Responsible for providing clients with best flight, hotel and visa deals. - Converting the inbound English calls into sales. - Maintaining quality and accuracy. - Excellent convincing skills Required Candidate profile -Proficient in English speaking and writing. - Must be flexible with shift timing. - Best incentive in the industry. - Must be enthusiastic and go getter attitude

Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment

Responsibilities: * Manage travel sales using Amadeus software * Provide exceptional customer service * Book international tickets & tour packages * Execute airline processes with efficiency candidate can reach out on shikha@cheapflyingfares.com Food allowance Office cab/shuttle

BMC is looking for a Scrum Master to join our amazing global team! In this role, you will lead our team in embracing agile methodologies, particularly Scrum, to optimize our processes and deliver high-quality solutions to our stakeholders. Youll be an Experienced Scrum education leader and trainer, sharing best practices and empowering our team members to excel in their roles. You will also work closely with cross-functional teams and stakeholders to ensure that our projects align with business objectives and deliver value to our users. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Ensure all Scrum ceremonies are followed, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Coach and mentor team members on Scrum principles, practices, and methodologies. Develop and assess agile analytics, focusing on flow metrics for continuous improvement. Lead process enhancement efforts, identifying and resolving flow bottlenecks. Identify and remove impediments that obstruct the team's progress and productivity. Collaborate with other Scrum Masters and Agile Coaches to share best practices and lessons learned. Monitor project metrics and provide regular updates on team progress and performance. Support the team in achieving their goals and delivering high-quality products that meet customer needs. To ensure youre set up for success, you will bring the following skillset & experience: 6+ years of experience as a Agile Professional in software development environments. Certified Scrum Master (CSM) / Professional Scrum Master (PSM) certification / equivalent certification Experience with agile tools and software, such as Jira, Confluence, or similar. Lead Sprint Planning, Review, and Retrospective meetings across multiple teams, promoting Agile best practice Develop strategies to prevent common impediments and work across multiple teams to maintain focus on Sprint goals. Conduct advanced coaching sessions across multiple teams, focusing on improving efficiency and adopting best Agile practices Analyze improvement efforts across several teams, synthesizing feedback to drive larger process enhancements. Advise Product Owners on backlog management strategies for several teams, optimizing for efficiency and value delivery. Coordinate with engineering leads to implement Agile Engineering practices across several teams, ensuring practices are understood and adopted. Demonstrate advanced stakeholder management strategies, influencing and negotiating across several teams to meet both team and stakeholder needs. Demonstrate advanced coaching skills, actively contributing to the professional development of team members and promoting a culture of continuous improvement across Balance multiple projects, demonstrating effective time management Whilst these are nice to have, our team can help you develop in the following skills: Experience working in enterprise software companies. Technical background in software development or related field. Familiarity with modern software development practices, including DevOps, CI/CD, and test automation. Additional certifications in agile methodologies or related fields.

Job Summary: We are looking for a proactive and experienced Travel Consultant to manage and coordinate travel arrangements including Air, Train, Bus, CAB, and Hotel bookings for both corporate clients and direct customers. The ideal candidate must be capable of handling complex bookings under pressure, managing last-minute changes or cancellations, and ensuring top-notch service delivery even during emergencies. Key Responsibilities: Handle end-to-end travel bookings (Air, Train, Bus, CAB, Hotel Accommodation) for corporate and individual clients. Address urgent travel needs and be available 24x7 for emergency travel support. Manage last-minute changes or cancellations efficiently while ensuring client satisfaction. Ensure best deals are provided while maintaining company policies and customer preferences. Build itineraries and provide cost-effective and convenient travel options. Maintain client travel profiles and manage corporate travel accounts. Coordinate with vendors and service providers for smooth operations. Keep up-to-date with travel regulations, visa policies, and COVID-related restrictions. Ensure timely invoicing, documentation, and reporting. Provide exceptional customer service before, during, and after travel. Key Requirements: Minimum 4 to 5 years of experience in travel consultancy. Hands-on experience in corporate and individual travel bookings. Readiness for minimum 3 years of commitment. Ability to work well under pressure and handle high volumes of requests. Strong knowledge of booking platforms and tools (GDS, airline portals, hotel reservation systems, etc.). Excellent communication, coordination, and negotiation skills. Willingness to work in a 24*7 shift or on-call basis for urgent travel requirements. Problem-solving attitude with the ability to handle critical situations calmly and efficiently. Attention to detail and strong organizational skills.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Ensure all Scrum ceremonies are followed, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Coach and mentor team members on Scrum principles, practices, and methodologies. Develop and assess agile analytics, focusing on flow metrics for continuous improvement. Lead process enhancement efforts, identifying and resolving flow bottlenecks. Identify and remove impediments that obstruct the team's progress and productivity. Collaborate with other Scrum Masters and Agile Coaches to share best practices and lessons learned. Monitor project metrics and provide regular updates on team progress and performance. Support the team in achieving their goals and delivering high-quality products that meet customer needs. To ensure youre set up for success, you will bring the following skillset & experience: 6+ years of experience as a Agile Professional in software development environments. Certified Scrum Master (CSM) / Professional Scrum Master (PSM) certification / equivalent certification Experience with agile tools and software, such as Jira, Confluence, or similar. Lead Sprint Planning, Review, and Retrospective meetings across multiple teams, promoting Agile best practice Develop strategies to prevent common impediments and work across multiple teams to maintain focus on Sprint goals. Conduct advanced coaching sessions across multiple teams, focusing on improving efficiency and adopting best Agile practices Analyze improvement efforts across several teams, synthesizing feedback to drive larger process enhancements. Advise Product Owners on backlog management strategies for several teams, optimizing for efficiency and value delivery. Coordinate with engineering leads to implement Agile Engineering practices across several teams, ensuring practices are understood and adopted. Demonstrate advanced stakeholder management strategies, influencing and negotiating across several teams to meet both team and stakeholder needs. Demonstrate advanced coaching skills, actively contributing to the professional development of team members and promoting a culture of continuous improvement across Balance multiple projects, demonstrating effective time management Whilst these are nice to have, our team can help you develop in the following skills: Experience working in enterprise software companies. Technical background in software development or related field. Familiarity with modern software development practices, including DevOps, CI/CD, and test automation. Additional certifications in agile methodologies or related fields.

Roles & Responsibilities -: Monitoring and working on the real-time offline booking queue to ensure a higher conversion rate. Calling customers as per the SOP to share any important information or to collect payment for fare differences. Collaborating with tech and product teams to raise recurring issues and follow up for fixes. Utilizing booking platforms to enter customer information, search for selected flights, reserve seats, issue tickets. Verifying passenger details, flight itineraries and payment information to ensure accuracy. Liaising with flight partners for quicker ticket issuance, addressing customer needs and ensuring a smooth booking process. Skills & Qualifications -: 2-4 years of work experience Working knowledge of partner portals & CRMs. Excellent command over the English language. Must be flexible to wo

Company: Sutherland Location: Chennai (Work from Office) Shifts: 24/7 Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as Travel & Transportation professional. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Making hotel reservations and submitting invoices. Managing visas and organizing paperwork Need to address travel queries raised by associates over phone // email Work in shift timings Managing Trackers working on airline routes proactively Adherence to the company travel policy Good communication skills verbal and written - ENGLISH Well versed in Amadeus// Sabre or other GDS Well versed in Excel sheets Qualification: Minimum Degree / Diploma - Flexible to work in rotating shifts in office. Good at handling calls and should be customer friendly and helpful in nature - Should be good at email communication.

The role would be responsible for - 1.Ensuring high availability of the platform& infrastructure used FMS/OSS to Orchestrate & manage MCC & WIFI services , supporting cusotmer Day 2. 2. Defining health and best practices across Service Assurance Lifecycle. This involves working with Engineering, Strategic Partners, Strategic internal and external stakeholders to maintain and deliver uninterrupted services for the customers. 3.Build Day-2 Capabilities & support framework by working with NPI for operational readiness (Process, People/Skills and Tools) to provide incubation support to launch, stabilize and scale new services. 4.Drive Automation Journey to achieve proactive monitoring capabilities, auto First level troubleshooting, self help for customers, Anomaly detection via AI/ML, deploying Robotic Process Automation for operational process through key programs. 5. Contribute in developing New flavours of products to serve customers requiring Multi-cloud connectivity solutions. Participate in RFP & SPR discussions to acquire new logos & large deals for the organization. 6. With the objective of evolving an effective Post Sales Service & Support model comprising of comprehensive workstreams and diverse workgroups that are part of Customer Support Engagement - Network Faults and Incident management workgroups for NOC and TAC support, Ensure Service Platform availability; Tier 3 support, TAC function and Focus on continual improvement of the product and processes, along with monitoring capabilities and evolving skills needed for the function.

Magic Holiday is looking for Holiday Consultant (Sales Officers), Tele Marketing Executives to join our dynamic team and embark on a rewarding career journey Customer Consultation: Interacting with clients to understand their travel preferences, budget, and interests. Advising clients on holiday destinations, packages, and travel options. Itinerary Planning: Designing customized travel itineraries that include accommodations, transportation, activities, and excursions based on the client's preferences and budget. Booking and Reservations: Making travel arrangements, such as booking flights, hotels, cruises, and tours. Handling reservations for activities and attractions. Travel Documentation: Assisting clients with travel documentation, including visas, passports, and travel insurance. Ensuring clients have all the necessary paperwork for their trip. Budget Management: Managing the client's budget effectively, helping them find cost-effective options and discounts while ensuring a satisfying travel experience. Destination Knowledge: Staying updated on travel trends and having in-depth knowledge of popular holiday destinations, including cultural insights, local attractions, and unique experiences. Customer Service: Providing excellent customer service throughout the travel planning process and addressing any issues or concerns that may arise during the trip.

Somans Leisure Tours is looking for VISA CONSULTANT to join our dynamic team and embark on a rewarding career journey Provide guidance and assistance to clients in obtaining visas for international travel. Keep up-to-date with immigration laws and regulations. Evaluate client eligibility for different types of visas and advise clients on the best options. Prepare and review visa applications and ensure all necessary documents are submitted. Liaise with consular officers and immigration officials to resolve any issues that arise during the visa application process. Ensure all client information is kept confidential. Manage multiple clients and deadlines. Provide excellent customer service and maintain a positive relationship with clients. Keep accurate records of client interactions and visa applications. Strong communication skills, both written and verbal. Skills Required: Knowledge in handling tourist visa processing for all countries including USA, UK, and Europe Excellent communication skills

Hayal Travel Co is looking for TRAVEL CONSULTANT to join our dynamic team and embark on a rewarding career journey Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.

Key Responsibilities: Understand client travel requirements and provide end-to-end travel solutions (flights, hotels, visas, transfers, insurance). Research, plan, and book travel arrangements using GDS (Amadeus or Galileo) and online booking tools. Handle corporate or leisure travel bookings with attention to cost optimization, convenience, and client preferences. Assist in visa documentation and application processes. Maintain up-to-date knowledge of travel trends, airline policies, hotel deals, and destination regulations. Provide prompt responses and resolutions to customer queries or travel-related issues. Coordinate with vendors, airlines, and internal departments for smooth execution of travel services. Ensure compliance with travel policies and approval workflows (especially in corporate travel). Build and maintain strong client relationships, ensuring high levels of satisfaction and retention. Qualifications & Skills: Graduate in any discipline; travel/tourism diploma or certification is a plus. 1-3 years of experience in travel consultancy or agency environment. Working knowledge of GDS (preferred) and online travel portals. Familiarity with visa processing and travel insurance. Excellent communication and customer service skills. Attention to detail, problem-solving ability, and multitasking. Tech-savvy and comfortable using CRM, emails, and travel management tools. Preferred: Experience with corporate clients and understanding of corporate travel policies. Knowledge of self-booking tools (SBTs) and travel expense management platforms.

Job Description: We are looking for a dynamic and experienced Travel Consultant with hands-on knowledge of Amadeus and Sabre GDS systems. The ideal candidate must be well-versed in PNR creation , modifications, cancellations, and fare rules. This is an excellent opportunity for professionals looking to grow in a fast-paced travel environment. Key Responsibilities: Create, modify, and manage PNRs using Amadeus and Sabre Handle international air bookings Resolve customer queries related to reservations, fares, and itinerary changes Manage reissues, cancellations, refunds, and date changes Maintain excellent customer service across all communication channels Ensure compliance with airline and travel policies Work in rotational shifts and follow rotational week-offs schedule Required Skills & Experience: Minimum 1 year of experience in travel domain Mandatory hands-on experience with Amadeus and Sabre GDS Strong understanding of PNR handling and fare construction Excellent communication and problem-solving skills Ability to handle pressure and multitask in a high-volume environment Should be an immediate joiner Interested candidates can share their resumes and connect on [ 9870164627 - Khushboo ]

This is a target-driven B2C sales role in the visa industry. We’re hiring confident individuals with strong communication and 1+ year of sales experience. Backgrounds in immigration, visa, or travel sales preferred. Great incentives and growth await!

MEGA WALK-IN INTERVIEW DRIVE FOR FRESHERS on 10th July- 20th July'25 Mention ( HR Palak Medhavi ) on top of your cv with a passport size photo. Time: 10:30am-3:30pm Venue: InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. Requirements: - Only graduate freshers can apply. - Voice Inbound Process. - Strong communication and interpersonal skills - Calling Handling Etiquette. Benefits: - Transport facility - Rotational Shifts - Lucrative Incentive Interview Rounds: - HR Round - Voice Assessment - Voice Written Assessment - Operations Round NOTE: Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR PALAK MEDHAVI. Interested can also share their resumes on Whatsapp - 7303391661 - Palak Medhavi

The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an operational role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business. Responsibilities Provide solutioning support to sales teams in the region/function. Support bid team to prepare responses to technical aspects of RFP. Understand pricing mechanisms and support sales team in building commercial inputs. Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals. Work closely with teams like Product, Engineering & various cross functional teams to create required solution to enhance the service offering. Create Use cases, BOQ documents. Conduct periodic session with the identified set of partners to understand new product features that would benefit customers and their product roadmap.Desired Skill sets Ability to understand business goals and map to technical requirements. Exposure towards working in the RFP cases. Knowledge of creating HLD and LLD Good understanding of use cases and able to create solutions relating to the use cases. Proficient with MS Office tools (Word, Excel, Access, Power point, Visio) Understanding of technology and services related to the domain.

Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business unit s overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work with internal stakeholders to ensure timely fault resolution. Plan support needs for the customer; ensure timely execution of service acceptance function & compliance with turnaround time (SAT) Engage with customers, understand their expectations, gather transaction feedback, and ensure closures within the fault window. Monitor spikes in escalation of tickets. Devise mechanism to track all escalations & identify root cause of the escalations. Identify improvement areas in terms of process, people, resources to avoid escalating situations & implement solutions. Review of performance on a periodic basis and minimize recurrence of incidents basis the past trends. Share timely feedback with engineering team on customer experience and major issues faced by them. Identify key problem segments and plan changes on a pro-active basis. The role will lead a large team.Desired Skill sets Excellent customer handling ability. Should have dealt with large team sizes. Experience on building process efficiency Expertise on implementation, installation, integration troubleshooting and overall functionalities.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role & responsibilities About the Role: We are seeking a skilled SABRE Ticketing Expert to join our dynamic team. This is a full-time, remote role for someone with a strong understanding of air ticket issuance, exchanges, refunds, and complex SABRE ticketing processes. As part of our team, you'll be responsible for ensuring smooth ticketing operations, supporting travel agents, and coordinating with suppliers to maintain efficient workflows. Key Responsibilities: Perform new air ticket issuance, exchanges, and refunds through SABRE. Handle complex ticketing processes on the SABRE platform. Monitor the accounting email inbox and forward relevant information to the appropriate agents. Action updates and requests from travel agents via the CRM. Reset supplier passwords and pins for agents as needed. Maintain and manage the admin calendar of events. Coordinate with suppliers and agents via phone and email for timely resolution of queries. Ensure the confidentiality and security of sensitive data related to agents and the organization. Complete other duties as required by the business. Preferred candidate profile Bachelor's degree in Business Administration or any related stream. Proficiency in SABRE ticketing is a must. Minimum of 2 years of experience in SABRE ticketing . Strong understanding of the Travel Industry is preferred. Excellent verbal and written communication skills . Proficient in MS Office and basic computer skills. Ability to handle complex ticketing processes and solve problems efficiently. Able to Night Shifts Perks and benefits Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home

Responsibilities: * Sell travel packages and itineraries * Manage tour bookings and cancellations * Provide exceptional customer service * Collaborate with tour operators and suppliers Travel allowance Health insurance Life insurance Sales incentives