38 Email Support Jobs
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0.0 - 3.0 years
Chennai
Work from Office
Greetings from Sutherland!!! (Walk in detail) Walk in candidates mention "Bharani HR" on Top of your resume. Friday (11 AM - 3 PM) A1 Block, Ground floor. Bharani HR- 7695999758 We are hiring candidates for International NON Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of Feb 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.8 LPA to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based o...
Posted 1 day ago
1.0 - 3.0 years
Chennai
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc. Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively. Work efficiently under pressure while maintaining accuracy and attention to detail. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment...
Posted 2 days ago
0.0 - 1.0 years
Chennai
Work from Office
Any Graduate in 2024 or 2025 with a three-year full-time degree Flexible to work in Shifts and Work from Office. interested to work in customer service domain can apply. Good communication skills are required. location - chennai.
Posted 2 days ago
7.0 - 10.0 years
Chennai
Work from Office
Key Responsibilities • Lead multiple TLs/SMEs and their associate teams; own staffing, rostering, and intraday management. • Govern daily operations: queue health, real-time adherence, shrinkage control, occupancy, and SL attainment. • Review performance through huddles, coaching plans, and monthly performance appraisals. • Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks. • Manage escalations and critical incidents; ensure timely resolution and client communication. • Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. • Publish daily/weekly/monthly MIS and insights; track SLA risk and remediation plans. • Ensure complianc...
Posted 2 days ago
1.0 - 6.0 years
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Skill: Customer support- (Voice Process & Chat Process-International Process) Education: Any Graduation /HSC Passed with 1 Year exp can apply Experience: 1 to 7 years Work Location: Mumbai, (Vikhroli-MDC2)/(Airoli-MDC7) Shift timings: Night Shift -(24*7) (Rotational week Off ) Work Mode: Work from Office Requirements: Should have excellent Oral and written communication skills. You should be flexible to work in any shift. Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. Walk customers/ Provi...
Posted 2 days ago
1.0 - 3.0 years
2 Lacs
Bengaluru
Work from Office
Position Overview: Transaction Processing Officer position is responsible for posting, the realized and unrealized gain & loss for an account. Perform research in the mainframe/legacy and inputs the data in Basis Pro tool to make sure the accurate data posted in the account Essential Job Functions: Perform quality check on the data captured in the client platform and ensure highest standard of accuracy Process application forms based on the priority defined by the client Handling the task assigned and providing resolutions within the timeliness Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence Requirements: Must have Graduation or Post Graduati...
Posted 4 days ago
0.0 - 2.0 years
Kolkata, Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...
Posted 6 days ago
1.0 years
2 - 4 Lacs
Chennai
Work from Office
Greetings from Teleperformance!!! Hiring for International Non-Voice Process Customer Support - Email Support Looking for an immediate joiner only FRESHERS NOT ELIGIBLE TO APPLY Minimum 6 months experience is Mandatory Good communication skills Job Location: Ambit IT Park, Ambattur, Chennai Salary- Max upto 4 LPA Any Degree Mandatory 5 days work 2 days rotational off 24/7 Rotational shifts - (9hrs login - 8hrs work and 1hr break) Pick up and drop cab facility available with in boundaries Interested candidates can send your Resume in WhatsApp to JAGAN HR 9842425551 NOTE: Mention as "HR - Jagan" at top of your CV Candidates can come for direct Walk-in to the below mentioned address Walk-in Add...
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Pimpri-chinchwad, Pune
Work from Office
Hiring for Email/Chat Process :- Any graduate Minimum 1year of any experience Should have excellent English communication Candidate should have excellent English written skill Work from office Rotational shifts and Rotational week offs Incentives as per performance Both sides cab facility Interested candidates can walkin to the office for the interview.
Posted 1 week ago
0.0 - 2.0 years
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...
Posted 1 week ago
0.0 years
Warangal, Hanamkonda
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...
Posted 1 week ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Remote
Process: - Blended process (Chat or Email includes inbound as well as outbound call) Requirement: Candidate must have Excellent English communication skills. Required Candidate profile Customer Support, BPO, Voice Jaipur, Indore, Chat Process, Email Support, Call Center, International BPO, Domestic BPO, Customer Care Indore Jaipur Mohali Kolkata Lucknow Gurgaon Bangalore Chennai
Posted 2 weeks ago
0.0 - 5.0 years
Mumbai
Work from Office
TaskUs Hiring for Customer Service Associates (Team Mates) who meet the following criteria: Eligibility: - Fresher and experienced both can apply. - Immediate joiners preferred Candidate must have excellent command over English. Position Details: - Designation: Team Mate - 5 Day working with rotational shifts and rotational Week-offs - Location: Office-based in Navi Mumbai - Cab Facility provided during odd hours This is a work from office opportunity! For details, Kindly come directly to the below mentioned address for the face to face Interview Contact Person: Bhanu Shree Address: 19th Floor , Building no. 9 Mindspace Airoli West Block-5, 5, MSEB Staff Colony, TTC Industrial Area, Airoli, ...
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Pimpri-chinchwad, Pune
Work from Office
Hiring for Non-Voice :- Any graduate Minimum 1year of any experience Should have excellent English communication Candidate should have excellent English written skill Work from office Rotational shifts and Rotational week offs Incentives as per performance Both sides cab facility Interested candidates can walkin to the office for the interview.
Posted 2 weeks ago
0.0 - 2.0 years
2 Lacs
Mohali
Work from Office
Roles and Responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-2 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E./Diploma/MCA). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. Day Shifts Chat Proce...
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
New delhi, Gurugram
Work from Office
International Customer Service Chat Process location: Gurgaon gard or under Grad with 6 months of exp Salary upto 32k ctc Skills: Excellent comms skills 24/7 Shift working days: 5 Both Side Cab Call/WhatsApp @ 9354475254 (HR Nainy) Perks and benefits Both side cab and 1 time meal
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROCESS- DOMESTIC PREMIUM PROCESS Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/E...
Posted 2 weeks ago
1.0 - 5.0 years
Bangalore
On-site
Greetings from The Job Factory !! Job Summary We are looking for skilled Non-Voice Support Executives to handle customer interactions via chat and email . The ideal candidate should have excellent written communication skills, strong typing speed, and attention to detail. Interested candidates can apply now! Call : HR Shravani @ 9972829563 (call or WhatsApp) Email id : shravanithejobfactory@gmail.com Roles & Responsibilities Handle customer queries through chat and email support Provide accurate and timely responses to customer issues Maintain high-quality written communication standards Ensure customer satisfaction and first-time resolution Adhere to process guidelines and SLAs Document cus...
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: Godrej (Real Estate) Process details: inbound & Email -Prior experience : Graduate or undergraduate with 6 months calling experience -Shift timing: 8am to 8pm -Any one week off -Salary: CTC : 33000 CTC -Excellent communication skills Required Candidate profile Qualification: Min Hsc Pass to any Graduate Location:Aspee House, Malad West Mumbai - 400064 Reach out For more details Contact on: HR Suresh - 7030021413 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !
Posted 2 weeks ago
0.0 - 2.0 years
Kolkata, Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...
Posted 3 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role: International Chat Support Location: DLF Cyber City, Gachibowli Hyderabad Shift:Night Shift Working Days:5 Days Working Salary: CTC up to 5 LPA+Incentives Transportation: 2-Way Cab Facility Contact :- HR Bhoomi :8890492756 HR Nidhi :8690900776
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Kalol, Mahesana, Gandhinagar
Work from Office
International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)
Posted 3 weeks ago
0.0 - 2.0 years
Kolkata, Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...
Posted 3 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
Hiring for Voice Process in Wipro Kolkata. PFB the Desired Candidate Profiles: Excellent Communication Skills Good typing skills Good English Comprehension Skills Good Analytical and Multitasking Skills Basic computer knowledge required but should be proficient in keyboard typing skills. Outstation candidates & out of transport boundary candidates need to relocate within the Wipro Transport Boundary area Should Have aadhar and pan card original. Required Skills: * Graduate/HSC Fresher with Excellent communication skills. *Qualified in Degrees ( B.ed, D.led, MBA, Ba LLB and any niche qualification) are not eligible. * Rotational shift *Full time Students Not Eligible *Self-Travelling & out of...
Posted 3 weeks ago
Exploring Email Support Jobs in India
Email support jobs are in high demand in India as companies focus on providing excellent customer service via email communication. This role involves responding to customer inquiries, resolving issues, and providing support through email correspondence.
Top Hiring Locations in India
- Bangalore
- Pune
- Hyderabad
- Mumbai
- Chennai
Average Salary Range
The average salary range for email support professionals in India varies from ₹2.5 lakhs per annum for entry-level positions to ₹6 lakhs per annum for experienced professionals.
Career Path
Typically, the career path for email support professionals progresses from Email Support Executive to Senior Email Support Executive, Team Lead, and then Email Support Manager.
Related Skills
In addition to email support, professionals in this field are often expected to have strong communication skills, problem-solving abilities, time management, and customer service skills.
Interview Questions
- What experience do you have in email support? (basic)
- How do you handle difficult customers over email? (medium)
- Can you explain how you prioritize your email responses? (medium)
- Have you used any email management tools in your previous roles? (basic)
- How do you ensure accuracy in your email responses? (medium)
- What steps would you take to escalate an email issue to a higher authority? (advanced)
- How do you stay organized while handling a high volume of emails? (medium)
- Can you provide an example of a time when you successfully resolved a complex issue over email? (medium)
- How do you ensure confidentiality when dealing with sensitive information in emails? (basic)
- How do you adapt your communication style when dealing with different types of customers? (medium)
- What metrics do you think are important to track in email support? (medium)
- How do you handle multiple email threads simultaneously? (medium)
- Can you explain the process you follow to draft a professional email response? (basic)
- How do you handle a situation where you don't have an immediate answer to a customer's query? (medium)
- Have you ever implemented any process improvements in your previous email support role? (advanced)
- How do you ensure that your email responses are grammatically correct and error-free? (basic)
- How do you keep yourself updated with the latest trends in email support? (basic)
- Can you describe a time when you had to meet a tight deadline for responding to emails? (medium)
- How do you handle spam or fraudulent emails in your inbox? (medium)
- Have you ever had to deal with an angry or upset customer over email? How did you handle it? (medium)
- How do you maintain a positive tone in your email responses, especially in challenging situations? (medium)
- What strategies do you use to manage stress and burnout in a demanding email support role? (medium)
- How do you ensure that your email responses are compliant with company policies and procedures? (medium)
- Can you provide an example of a time when you went above and beyond to help a customer via email? (advanced)
Closing Remark
As you prepare for email support roles in India, remember to showcase your communication skills, problem-solving abilities, and customer service mindset during interviews. With the right preparation and confidence, you can excel in this field and make a positive impact in the customer support industry. Good luck with your job search!
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