60 Blended Process Jobs
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0.0 - 3.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !
Posted 5 days ago
1.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
IntouchCX Job Title: Quality Analyst - International Voice Process Job Summary We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards. Key Responsibilities Handle inbound and/or outbound voice calls from international customers Resolve customer queries related to products, services, billing, or technical support Maintain a high level of customer satisfaction through effective communication Document customer interactions accurately in CRM systems Adhere to pr...
Posted 5 days ago
1.0 - 5.0 years
3 Lacs
New delhi, Gurugram, Delhi / ncr
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...
Posted 6 days ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...
Posted 6 days ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...
Posted 6 days ago
0.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
International Customer Support (Voice / Non-Voice/Semi Voice) Key Responsibilities Handle inbound and outbound interactions through voice, chat, and email. Resolve customer queries, complaints, and technical issues effectively. Ensure excellent customer experience with professional and empathetic communication. Provide accurate information regarding products, services, and policies. Maintain records and update CRM tools as per process guidelines. Eligibility Criteria Education: Intermediate / Graduate / Undergraduate (any discipline). Experience: Freshers with excellent communication skills are welcome. 1 year of international customer support experience preferred (voice/technical support/No...
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process: HSBC - Customer Service + Cross Sales Graduate mandatory Min. 6+ months BPO Exp. C3-level Comm. Req. Day rotational shifts Shift window: 7:30 AM - 10:30 PM 2 rotational week-offs 26,000 Inhand | 32,000 CTC Required Candidate profile Qualification: Graduate Location: Thane Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7030024179 Perks and benefits Career Growth Opportunity !
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring for Customer Support Executives for International Airline (Immediate Joiners) Contact Sara 6360065554 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Sara 6360065554 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 5600...
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Job Role: Customer Support - Tata Digital (Frontend) Location: Malad (Aspee), Mumbai Job Description: We are hiring for the Tata Digital Frontend Process . The role involves handling customer interactions and providing support across various channels with professionalism and accuracy. Requirements: Graduate with minimum 6 months of experience Good communication skills Immediate joiners preferred Salary: 25,000 CTC (20,000 in hand) Shift Details: Rotational shifts between 9 AM -10 PM for females 24x7 rotational shifts for males (any 9-hour shift) One rotational week off To Apply / Contact For more information Contact on: HR Suresh - 7030021413
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
||Hiring For International Voice Process || Immediate Joiners||Walk-In|| Hyderabad|| 1. Contract-Based Role Job Title : Content Support/opertions Executive Location : Hyderabad. Employment Type : Contract Based. CTC : 3.6 LPA. Eligibility : Freshers with No UAN only. Documents : Recent Company Documents Mandatory(If experienced). Cab Availability. 2.International Voice Process Location : Hyderabad. Eligibility : MIn 1 year experience in International Voice Process/banking(Semi Voice) Education : Any Graduate(PC CM Mandatory) Package : 4.8 LPA Cab Availability . 3.Domestic Voice Process Job Title : Customer Care Executive Domestic Voice . Location : Hyderabad. Experience : 0-3 Year(Any Voice ...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, Gurugram, Greater noida
Work from Office
Hello Job Seekers, Greetings from Shining Stars ITPL . We are currently hiring for Customer Service Executive roles for multiple Domestic and International BPO processes across Noida, Greater Noida, and Gurgaon . This is a walk-in hiring drive , and candidates must be available to attend interviews in person. Customer Service Executive (Voice / Blended Process) Process Details Voice Process / Blended Process • Domestic processes across all locations • International processes applicable only for Gurgaon Eligibility Criteria Minimum age: 18 years • Qualification: 12th Pass / Undergraduate / Graduate • Excellent English communication skills (mandatory) • Clear speech, confidence, and customer-h...
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai suburban, Goregaon, Mumbai (all areas)
Work from Office
Job Description: Voice/Tele calling responsibilities: Make outbound calls for followups, confirmations, lead nurturing, feedback, or service reminders. Handle inbound calls and provide accurate information to customers. Maintain call logs, update conversation outcomes, and schedule callbacks as required. Ensure high standards of customer service, clear communication, and professionalism. BackOffice Responsibilities: Data entry, updating customer records, preparing daily call logs, and maintaining CRM/excel trackers. Validate details received over calls and ensure accuracy in documentation. Coordinate with Sales/Operations/Support teams to close customer issues. Prepare daily/weekly performan...
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad / UG with 1 year Customer Support Experience > Salary Range (CTC) : 4.2 LPA Max > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
Noida, Gurugram
Work from Office
WE ARE HIRING WALK-IN INTERVIEW! Location: NOIDA & GURUGRAM (Haryana / NCR) Immediate Joiners Required – Freshers & Experienced both can apply! POSITIONS AVAILABLE: Freshers – 0+ years (No experience needed) Experienced – 1–3 years (Relevant experience preferred) Job Types: • Full-time • Walk-in Interview • 6 Days Working SALARY OFFERED: For Freshers: 15,000 – 25,000 per month For Experienced: 20,000 – 30,000 per month (and more based on skills) Work Locations: • Noida, Uttar Pradesh • Gurugram, Haryana Job Roles: Entry-level office / support / customer service positions – easy selection process, open for all candidates with basic communication skills. WALK-IN DETAILS: Date: Every week – Imm...
Posted 1 week ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Remote
Process: - Blended process (Chat or Email includes inbound as well as outbound call) Requirement: Candidate must have Excellent English communication skills. Required Candidate profile Customer Support, BPO, Voice Jaipur, Indore, Chat Process, Email Support, Call Center, International BPO, Domestic BPO, Customer Care Indore Jaipur Mohali Kolkata Lucknow Gurgaon Bangalore Chennai
Posted 1 week ago
0.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
We are hiring enthusiastic and customer-focused professionals for an International Chat Process . The role involves providing real-time support to international customers through chat, ensuring high-quality service and customer satisfaction. Key Responsibilities: Handle customer queries via live chat in a timely and professional manner Provide accurate information and resolve customer issues effectively Maintain a high level of customer satisfaction through excellent communication Follow standard operating procedures and quality guidelines Document interactions and update customer records accurately Meet productivity, quality, and response-time targets Eligibility Criteria: Freshers or candi...
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Navi mumbai
Work from Office
Responsibilities: Collaborate with cross-functional teams Manage customer queries via phone, email & chat Maintain high NPS scores through exceptional service Meet performance targets consistently
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
Gurugram
Work from Office
Hi, We are looking forward to hire customer/technical support associates for Teleperformance Gurgaon. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer/Technical Support Executive Voice Location : Gurgaon CTC: 4.3 LPA Call Saifi :9208459988 Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer s...
Posted 1 week ago
0.0 - 5.0 years
Mumbai
Work from Office
TaskUs Hiring for Customer Service Associates (Team Mates) who meet the following criteria: Eligibility: - Fresher and experienced both can apply. - Immediate joiners preferred Candidate must have excellent command over English. Position Details: - Designation: Team Mate - 5 Day working with rotational shifts and rotational Week-offs - Location: Office-based in Navi Mumbai - Cab Facility provided during odd hours This is a work from office opportunity! For details, Kindly come directly to the below mentioned address for the face to face Interview Contact Person: Bhanu Shree Address: 19th Floor , Building no. 9 Mindspace Airoli West Block-5, 5, MSEB Staff Colony, TTC Industrial Area, Airoli, ...
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
We are hiring freshers and graduates for our growing US international process. Job Location: Ahmedabad Post: International Chat/Voice Role Handle US customer queries over call/chat/email Provide excellent customer experience Maintain accurate records
Posted 2 weeks ago
0.0 - 2.0 years
2 Lacs
Mohali
Work from Office
Roles and Responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-2 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E./Diploma/MCA). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. Day Shifts Chat Proce...
Posted 2 weeks ago
0.0 - 5.0 years
2 Lacs
Gurugram
Remote
Hiring for permanent WFH blended process If interested please join the below link for interview at 12pm on Tuesday 27th Jan https://meet.google.com/yhi-zfnn-syx Role & responsibilities customer care support electrical support queue blended process Preferred candidate profile Must have gadget related knowledge Technical troubleshooting knowledge Good communication skills Must be at least intermediate Immediate joiners only System Requirement : Candidate must have own system Wi-Fi connection and power backup i3 processor and 16gb ram Salary : 16k inhand Please share your cv in the below email id Contact Details: Hr Barnali - barnali.dutta@teleperformancedibs.com
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background
Posted 2 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
New delhi, Gurugram
Work from Office
International Customer Service Chat Process location: Gurgaon gard or under Grad with 6 months of exp Salary upto 32k ctc Skills: Excellent comms skills 24/7 Shift working days: 5 Both Side Cab Call/WhatsApp @ 9354475254 (HR Nainy) Perks and benefits Both side cab and 1 time meal
Posted 2 weeks ago
Exploring Blended Process Jobs in India
Blended process jobs in India are gaining popularity among job seekers due to the diverse skill set required and the opportunity for career growth. These roles typically involve a mix of tasks that require both technical skills and soft skills, making them challenging yet rewarding. If you are considering a career in the blended process field, this article will provide you with valuable insights to help you navigate the job market in India.
Top Hiring Locations in India
- Bangalore
- Hyderabad
- Pune
- Mumbai
- Chennai
These cities are known for their thriving IT industry and are hotspots for companies actively hiring for blended process roles.
Average Salary Range
The average salary range for blended process professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
Career Path
In the blended process field, career progression often follows a path similar to: - Junior Analyst - Team Leader - Operations Manager - Process Head
As professionals gain experience and expertise, they can move up the ladder to more senior roles with increased responsibilities.
Related Skills
Apart from proficiency in blended processes, individuals in this field are also expected to have skills such as: - Data analysis - Project management - Communication skills - Problem-solving abilities
Interview Questions
- What is your experience with handling both technical and non-technical tasks in a blended process role? (medium)
- How do you prioritize tasks when faced with multiple deadlines in a blended process environment? (basic)
- Can you give an example of a successful process improvement project you led in your previous role? (advanced)
- How do you ensure quality control in the output of blended process tasks? (medium)
- How do you handle conflicts within a team while working on blended process projects? (basic)
- Explain the importance of data analytics in optimizing blended process workflows. (medium)
- Have you worked with any automation tools to streamline blended process tasks? If so, please elaborate. (advanced)
- How do you stay updated with the latest trends and technologies in the blended process domain? (basic)
- Can you walk us through your approach to training new team members in blended process procedures? (medium)
- Share a challenging situation you faced in a blended process role and how you resolved it. (advanced)
- What do you think are the key qualities needed to excel in a blended process environment? (basic)
- How do you ensure confidentiality and data security in your blended process tasks? (medium)
- Describe a time when you had to adapt to sudden changes in a blended process project. How did you handle it? (advanced)
- What role do metrics and KPIs play in evaluating the performance of blended process teams? (medium)
- How do you approach continuous learning and skill development in the blended process field? (basic)
- Can you discuss a successful cross-functional collaboration experience you had in a blended process project? (advanced)
- What strategies do you use to motivate your team members in a blended process setting? (medium)
- Explain a scenario where you had to handle a dissatisfied client/customer in a blended process role. (advanced)
- How do you ensure compliance with regulatory requirements in your blended process tasks? (medium)
- Share an example of a time when you had to troubleshoot a technical issue in a blended process project. How did you resolve it? (advanced)
- How do you manage time effectively when juggling multiple blended process projects simultaneously? (medium)
- Describe a successful process optimization initiative you implemented in your previous role. (advanced)
- What do you think sets you apart from other candidates applying for blended process positions? (basic)
- How do you handle stress and pressure in a fast-paced blended process environment? (medium)
Closing Remark
As you embark on your job search journey in the blended process field in India, remember to showcase your unique blend of technical skills and soft skills that make you a valuable asset to potential employers. Prepare thoroughly for interviews by honing your knowledge of blended processes and demonstrating your problem-solving abilities. With dedication and confidence, you can take your career to new heights in this dynamic and in-demand field. Good luck!
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