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0.0 - 5.0 years

2 - 6 Lacs

Pune, Maharashtra, India

On-site

Spes Manning Solutions is actively hiring for a Customer Care Executive to join our team as an International Customer Support Associate . This is an excellent opportunity for both freshers and experienced professionals with a passion for customer service. You will play a vital role in providing a world-class experience to our international clients, including those in the US and UK , while contributing to a high-performing team. Roles & Responsibilities Handle inbound and outbound calls to provide exceptional customer service. Resolve customer queries in a professional manner and ensure a high level of customer satisfaction . Adhere to process guidelines and consistently achieve performance targets . Provide a world-class experience to our international clients. Requirements Experience: Freshers with excellent communication skills are welcome to apply. Prior experience in BPO (International Voice/Chat) or customer service will be considered a significant advantage. Skills: Strong communication and interpersonal skills. A professional and customer-centric approach. Flexibility: Must be flexible to work in rotational shifts , including night shifts . Work Schedule Shifts: Rotational shifts. Days: 5 working days with 2 rotational offs. Perks & Benefits Salary: An attractive salary package with monthly performance incentives . Hike: 30% hike on the last drawn salary for experienced candidates. Facilities: Cab facilities for a comfortable commute. Insurance: Company-provided insurance . Allowances: Additional allowances will be provided. Interview Process The selection process is designed to assess your skills and includes the following rounds: Telephonic Screening: An initial conversation to assess your communication and basic skills. HR Round: Discussion with a member of our Human Resources team. Versant: An evaluation of your communication skills. Ops: Final round with the Operations team. How to Apply To apply for this position, please send your resume to: HR Kiran WhatsApp: 9225684444 Email: [HIDDEN TEXT] For any inquiries, feel free to reach out via email or WhatsApp.

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0.0 - 5.0 years

2 - 6 Lacs

Pune, Maharashtra, India

On-site

Spes Manning Solutions is seeking a motivated and customer-focused Customer Support Executive to join our team in Pune, with a specific focus on our Viman Nagar operations. This is an exciting opportunity for professionals at all experience levels, from freshers with great communication skills to seasoned individuals with a background in international BPO. You will be a key part of our team, providing exceptional support to our global clientele. Key Responsibilities Handle international voice and blended customer queries in a professional and efficient manner. Resolve issues and provide solutions with a customer-first attitude . Ensure high levels of customer satisfaction by delivering quality service. Maintain data accuracy and adhere to call quality standards as per company guidelines. Skills & Qualifications Skills Required: Strong spoken English and clear communication skills are essential. Willingness to work night/rotational shifts . A positive attitude and a passion for customer service. Qualifications: Freshers with good communication skills are welcome to apply. Prior international BPO experience is a bonus. Why Join Us Attractive Salary of up to ?6 LPA , based on your experience and skills. Performance Incentives to reward your hard work. 5 Days Working with 2 rotational days off. Both-way cab facility will be provided for your convenience. A professional and supportive work culture. On-the-job training and excellent career growth opportunities . How to Apply To apply for this role, please contact us directly: HR S.Sakshi Phone: 9156044438 Email: [HIDDEN TEXT]

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0.0 - 1.0 years

2 - 3 Lacs

Pune, Maharashtra, India

On-site

Spes Manning Solutions is hiring for a Customer Support Associate to join our dynamic team in Pune. This is an excellent opportunity for dedicated individuals to work in an International Voice and Blended Process , providing exceptional service to our global clients. We are looking for talented professionals, both freshers and those with experience, who are ready to excel in a fast-paced and supportive environment. Roles & Responsibilities Respond to customer inquiries with professionalism and courtesy via Voice, Blended (Email/Chat) platforms. Problem Solve effectively by identifying the root cause of customer issues and finding efficient resolutions. Maintain accurate records of all customer interactions and feedback. Collaborate with team members to ensure a high level of customer satisfaction. Qualifications Education: Graduate freshers are welcome to apply. Experience: Fresh graduates, as well as undergraduates or graduates with one year of BPO experience , are eligible. Communication: Excellent communication skills are essential for this role. Availability: Must be able to work UK, US, and rotational shifts . Compensation & Benefits Salary: Freshers: ?16,000 to ?25,000 per month. Experienced Candidates: Salary will be determined based on your experience. Incentives: Performance-based incentives are provided. Perks: Both-side cab facility will be provided. PF and other allowances. 5 days working , with 2 days off per week. Note: We do not charge any fee for our services. How to Apply This position requires immediate joining , and there will be no virtual rounds. If you are interested, please contact us or share your updated CV. HR AKANKSHA Phone: 8956822344 Email: [HIDDEN TEXT] References are highly appreciated!

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

We are hiring for Voice & Chat Customer Service/Technical Support in Gurgaon Freshers and experienced. Fresher's: 18k - 24k in hand + incentives. Experienced : 30k - 38k in hand + incentives. Share your resume, Sahil, Via WhatsApp 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

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0.0 - 5.0 years

3 - 5 Lacs

Kolkata

Work from Office

***Greetings From You & I Consulting !**** You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. ***We are hiring for a Giant MNC (KPO) In Kolkata for a For US Healthcare Process with Fixed Saturday / Sunday Off. Hiring For Giant MNC Position: US Healthcare (Medical Billing) Location: Kolkata, India *Hurry Call or whtsapp now @ Pritha - 8116048176 Requirements: - Education Required :- 10+2 and above Fresher And Experienced Both Are Welcome ! International BPO Exp. will be a added advantage! Good communication Skill Mandatory Shift: 24x7 Shift (Home drop within the marked boundary, otherwise point drop) What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC 3Lpa To 5.5Lpa In Hand + PF + Esi + and all other facilities Fixed Saturday / Sunday Off Key Responsibilities:- Help US Doctors and hospitals with proper documentation for their empanelment. Regular follow up via phone or email. Taking international calls. Keeps one updated with latest US healthcare rules & regulations. Applies critical thinking and critical decision making for completing tasks. *Hurry Call or whtsapp now @ Pritha - 8116048176 *Note :- If you encounter a busy tone or If you find our lines occupied, simply Whatsapp and share your details with us in the following format:- Full Name : Current Location : Contact No : Highest Qualification : Experience for Consideration (Total Experience) : Current Organization : Current CTC (Numeric Values only) : Expected CTC (Numeric Values only) : *Hurry Call or whtsapp now @ Pritha - 8116048176 "If you've read through the job description above and thought, 'Hey, this sounds like a perfect fit for someone I know - DO REFER YOUR FRIENDS

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1.0 - 5.0 years

2 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Role & responsibilities Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time. Record and categorize all customer interactions. Interact with internal department for query resolution, maintain regular follow-ups. Provide regular updates to the Customer for attempted open cases. Adhere to the servicing escalation matrix so that specified TATs are achieved. Preferred candidate profile Graduation. 0-1 year of experience. Good written and Verbal communication skills Experience with Similar Background Interested candidate can share their updated CVs at neha.singh@sharekhan.com or can directly connect on 8655403320

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1.0 - 5.0 years

3 - 6 Lacs

Mumbai, Navi Mumbai, Pune

Work from Office

We are hiring for an international Chat || Blended|| Voice processes in Pune. Call : +91 7796671011 || 7796651011 || 9420115156 As a Customer Services Advisor, youll deliver high-quality, customer-focused support via live chat, addressing billing, products, services, and technical queries. Youll own customer interactions from start to finish — resolving issues, providing accurate information, and converting moments of truth into moments of delight. Key Responsibilities * Handle inbound customer queries (billing, rate plans, service activations, credits, complaints) via live chat. * Understand and assess customer needs, responding clearly and concisely. * Maintain warm, professional relationships while achieving efficiency and sales targets. * Contribute to profitability through upselling and cross-selling. * Follow schedules, adhere to compliance, and maintain work ethics. * As you gain experience, expand your role and skill set to support wider business requirements. Skills & Competencies * Excellent verbal and written communication. * Strong listening and objection handling abilities. * Persuasive, diligent, and solution-focused. * Team player with a collaborative approach. * Skilled in MS Office and adept with live chat platforms. * Experience in customer service or the telecoms industry required. * Upselling or proactive sales experience on live chat is mandatory. Call : +91 7796671011 || 7796651011 || 9420115156

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0.0 - 4.0 years

0 - 3 Lacs

Hyderabad

Work from Office

*Hiring for Domestic Voice Process || 14k Take Home || Freshers || Hindi + English Mandatory || Location ||Hyderabad *Process: Voice process* *Required:*Hindi and English Speaking skills *Qualification:* Intermediate / Graduation. *Freshers* Good knowledge in to resolve the concerns of the customers through voice Strong communication and interpersonal skills *Package :- 14K Take Home* *Day Shifts* 6 days working 1 Rotational off *Benefits:* 2 Way cab *Immediate joiner* *Location:* Hyderabad (under 32KM Radius) *Interview (Walk-in) :* Hr, Assesment, Ops. If anyone intrested can drop me your Resume on WhatsApp : 9603440671 ( Tiya Hr recruiter)

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3.0 - 8.0 years

6 - 8 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

We need a candidate with hands-on experience in fare management platforms like ATPCO and Navitaire. This role requires accuracy, industry knowledge, and hands-on GDS or NDC fare processing experience. Required Candidate profile - File, manage, and update airline fares across ATPCO and Navitaire platforms - Interpret and implement fare rules, taxes, and surcharges - Candidate should have minimum experience of 3 years or more

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0.0 years

1 - 2 Lacs

Gurugram

Remote

Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle inbound customer calls, addressing their needs and providing solutions in a timely manner. Utilize blended process skills to handle multiple tasks simultaneously while maintaining accuracy and efficiency. Collaborate with team members to achieve common goals and objectives. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-1 year of experience in BPO Customer Service, Voice Process, or Semi Voice roles preferred but not mandatory. Strong communication skills for effective interaction with customers over phone/email/chat. Ability to work on rotational shifts including evenings (US shift) from home office setup. Immediate Joiner Required. SYSTEM REQUIREMENTS I3 or Above Processor Windows 10 or Above 8 GB RAM or Above Power Backup Internet Connectivity USB Type Headset

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shefali 7975181576 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shefali 7975181576 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

Dealing with customer queries over calls & chats WFH available International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad Thane Airoli Bhayander CONTACT/WHATSAPP - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility

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0.0 - 5.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Position: Customer Support Executive Domestic Voice Process Location: Pocharam, Hyderabad Commute Support: 2-Way Cab Facility (Up to 35 km radius) Job Type & Shift Details Full-Time Opportunity Day Shift Only (No Night Shifts) 6 Working Days per Week 1 Weekly Rotational Off Shift Hours: Between 8:00 AM 8:00 PM (9-hour shift) Compensation Package 14,000 Take-Home Salary Monthly Incentives Based on Performance Eligibility Criteria Education: Undergraduates / Graduates (Any Stream) Experience: Both Freshers and Experienced Candidates Welcome Language Proficiency: Hindi and English (Mandatory) Roles & Responsibilities Handle inbound and outbound customer voice calls Follow up on pending issues and escalate when necessary Requirements Strong verbal communication skills in Hindi and English Basic computer knowledge and typing skills Flexibility to work rotational weekly offs Good problem-solving and customer handling abilities Why Join Us Fixed day working hours ideal work-life balance 2-Way cab facility within a 35 km radius Transparent incentive structure TO APPLY Contact HR Bhavana - 8341982307 Share your resume with the mentioned contact for further details.

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0.0 - 5.0 years

1 - 2 Lacs

Kota, Karauli, Bharatpur

Work from Office

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selections. Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp. Great opportunity.

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0.0 - 5.0 years

1 - 2 Lacs

Tonk, Shahpura, Dausa

Work from Office

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selection, Great opportunity Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp.

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0.0 - 3.0 years

2 - 3 Lacs

Navi Mumbai

Work from Office

Roles and Responsibilities Provide excellent customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international non-voice process for US clients, ensuring timely resolution of issues. Utilize blended process skills to manage multiple tasks simultaneously while maintaining accuracy and efficiency. Demonstrate strong verbal communication skills to effectively communicate with customers from diverse backgrounds. Meet performance targets set by the organization while adhering to quality standards. Desired Candidate Profile 0-3 years of experience in an International BPO environment (blended process). Bachelor's degree in Any Specialization (B.A/B.B.A/B.M.S). Excellent communication skills in English; ability to work on night shifts (US shift). Proficiency in typing speed; comfortable working with technology-based tools. Highest Qualifictation should not be from IT Background. Commerce qualified are preferable. Excellent communication skills are mandatory.

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1.0 - 5.0 years

3 - 7 Lacs

Hyderabad, Vadodara

Work from Office

THE OPPORTUNITY At Aboveo, our company culture is more than a mission statement, a brand, or a sleek building renowned for our 24x7 customer service and our commitment to service excellence. We are committed to delivering exceptional support and innovative solutions that help our clients succeed. As a Customer Service Associate, we are seeking an experienced and multilingual Customer Service Representative to join our team. The successful candidate will be fluent in English, Gujarati, and Hindi and have a strong background in business process outsourcing (BPO) and technology product customer care. This role will involve providing exceptional support to our c-store clients, resolving complex issues, and ensuring customer satisfaction. A successful candidate will also thrive in and help lead fast-paced environments that encourage and reward innovative ways to deliver exponential growth. And of course, a demonstrated passion for Aboveo leadership principles doesnt hurt! KEY RESPONSIBILITIES: Provide advanced support to c-store customers via phone, email, and live chat, addressing inquiries and resolving issues related to POS systems, back-office solutions, hardware, network, and other services. Utilize language skills (English, Gujarati, and Hindi) to communicate effectively with a diverse customer base. Diagnose and troubleshoot complex technical problems, guiding customers through step-by-step solutions. Escalate critical issues to higher-level support teams and ensure a seamless resolution process. Maintain detailed records of customer interactions, including inquiries, issues, and resolutions in the CRM system. Monitor and manage customer service tickets, ensuring timely follow-up and resolution. Collaborate with internal teams (e.g., technical support, product development) to provide comprehensive solutions to customer problems. Mentor and assist other customer service representatives, providing guidance and support as needed. Continuously update knowledge of company products and services to provide accurate information and support. Participate in training sessions and workshops to improve customer service skills and technical knowledge. Contribute to the development and improvement of customer service processes and resources. EDUCATION, QUALIFICATIONS, & EXPERIENCE Diploma or equivalent experience; a degree in a related field is a plus. Proven experience in a customer service or technical support role, preferably in the technology or BPO industry. Fluency in English, Gujarati/Telugu, and Hindi is mandatory. Strong technical aptitude with the ability to learn and understand POS systems and back-office solutions. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Exceptional problem-solving skills and a proactive approach to resolving issues Strong organizational skills and attention to detail. Ability to work effectively in a fast-paced, team-oriented environment. Familiarity with CRM software and support ticket systems. Willingness to work flexible hours, including nights, weekends, and holidays, to provide 24x7 support. Previous experience in business process outsourcing and technology product customer care is highly desirable.

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0.0 - 2.0 years

1 - 3 Lacs

Chennai, Sholinganallur

Work from Office

Role & responsibilities Handle US Radio Advertisement Management process through chat and email (minimal voice support). Respond to client queries. Work on Excel-based data modules and maintain accurate records. Work in rotational shifts (major night shifts) from office in a blended process setup. Preferred candidate profile Only graduates (Freshers or candidates with up to 2 years of experience). Good written and verbal communication in English. Comfortable with night shifts and rotational week offs Must be open to work from office (WFO) Chennai, Sholinganallur. Good listening, speaking, and email writing skills. Knowledge of basic computer operations and MS Excel.

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0.0 - 5.0 years

1 - 4 Lacs

New Delhi, Gurugram

Work from Office

We are hiring Customer Service Executives under the Universal Support model. In this role, you will handle customer queries and issues across all major channels inbound and outbound voice calls, chats, emails, and social media supporting both direct customers and store teams. Based on business needs, you may be assigned to a specific Line of Business (LOB). This is a multi-skilled role that requires flexibility, adaptability, and strong customer orientation. Key Responsibilities: Interact with customers through voice, chat, email, and social media platforms. Resolve queries related to products, orders, returns, exchanges, delivery issues, and general support. Make outbound calls for follow-ups, feedback collection, and issue resolution. Coordinate with internal teams to ensure timely resolution of escalated or complex issues. Support in-store teams in resolving customer escalations received via retail channels. Maintain detailed and accurate records of each interaction in CRM systems. Follow standard operating procedures (SOPs), quality standards, and compliance policies. Stay updated with product knowledge, ongoing promotions, and process updates. Key Performance Indicators (KPIs): Customer Satisfaction Score (CSAT) Maintain high customer satisfaction through quality service. Average Handling Time (AHT) Efficiently manage time across all interactions. First Contact Resolution (FCR): Resolve customer issues within the first contact wherever possible. Response Time (TAT) Ensure timely responses across email, chat, and social media. Quality Score Adhere to SOPs, communication protocols, and accuracy guidelines. Schedule Adherence Maintain shift discipline and punctuality. Daily Productivity Meet daily targets across channels (calls, chats, emails, and tickets). Escalation Rate Minimize avoidable escalations through proactive resolution. Repeat Rate Reduce repeat customer contacts by resolving issues completely. Reopen Rate Ensure accuracy and completeness to avoid ticket reopenings. Case Management—Effectively manage open cases, follow-ups, and closures within SLA. Escalation Control – Flag genuine escalations while independently handling routine queries. Note: All KPIs, targets and benchmarks will be defined on a monthly basis in line with business goals and process requirements. Required Skills & Qualifications: Education: Minimum HSC or graduate in any discipline. Experience: Minimum 1 year of experience in a customer service role (voice/chat/email/BPO/e-commerce). Good communication skills in English; knowledge of regional languages is a plus. Comfortable with rotational shifts, including weekends and public holidays. Basic computer skills and familiarity with CRM tools, ticketing systems, and chat/email platforms. Strong interpersonal skills, empathy, and a solution-oriented mindset. **Kindly share your updated resume at priya.ramola@lenskart.com or whatsapp at 7011689338**

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

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1.0 - 3.0 years

3 - 5 Lacs

New Delhi, Gurugram

Work from Office

Dear candidates, We are Hiring for customer service profile for blended/voice/chat process. ********All companies are certified as Great Place to work********** ********All companies are certified as Great Place to work********** ********All companies are certified as Great Place to work********** Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Roles and Responsibilities Provide customer support through chat, Email or Call responding to customer inquiries and resolving issues in a timely manner. Utilize strong communication skills to build rapport with customers and understand their needs. Work on international Blended processes for clients based in various countries such as UK, US, Canada, Australia, New Zealand, etc. Handle multiple chats simultaneously while maintaining accuracy and efficiency. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile Minimum 6month - 3 year of experience in BPO or call center environment. Strong English language proficiency (written & spoken). Ability to work flexible shifts including rotational shifts. Proficiency in handling international Blended processes for multiple geographies. Locations: Chhatarpur Delhi Eligibility : Candidate must be Graduate & must have Degree or at least all Semester Mark sheets. Any graduate Perks & Benefits: Days Shifts 5 days working Incentives Insurance ( Health & Medical & accidental ) Job Security Contact us: You can call any of our recruiter for more information on these profile. Sukhpreet - 9211238746 Note we are looking for immediate joiners only, in case of relocation case we can maximum give you 1 week for relocation. You can get you offer in same day

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1.0 - 3.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Greetings from Sutherland ! Currently we are hiring for International Technical Support Voice process for experienced Role & responsibilities An Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible . * Experienced can apply. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible/Freshers are Not Eligible. NOTE- NO WORK FROM HOME Perks and benefits You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 6 months into international voice process are eligible. Sutherland never requests payment or Favours in exchange for Job Opportunities Contact No: 7416270242 (HAJERA HR)

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Note - Immediate joiners preferred

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

Work from Office

* Location - Whitefield ( Day shift) * 12th Pass *Fresher/ Exp * Salary- 22- 27K * English & Hindi *Location - Koramangla ( Day shift) * 10th Pass *Salary- 18 K *Exp- Min 6 months *Kannada & English/ Tamil/ Telugu Age - 18 to 35 yrs Required Candidate profile 10th Pass + 6 months Telesales Exp- Koramanagala 12th Pass-- Whitefield Call / Whatsapp * Sonal - 7037224020 * Madhvi- 8318644241 * Cheshtha- 9315107361 *Uma- 8287585554

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Exploring Blended Process Jobs in India

Blended process jobs in India are gaining popularity among job seekers due to the diverse skill set required and the opportunity for career growth. These roles typically involve a mix of tasks that require both technical skills and soft skills, making them challenging yet rewarding. If you are considering a career in the blended process field, this article will provide you with valuable insights to help you navigate the job market in India.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Chennai

These cities are known for their thriving IT industry and are hotspots for companies actively hiring for blended process roles.

Average Salary Range

The average salary range for blended process professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the blended process field, career progression often follows a path similar to: - Junior Analyst - Team Leader - Operations Manager - Process Head

As professionals gain experience and expertise, they can move up the ladder to more senior roles with increased responsibilities.

Related Skills

Apart from proficiency in blended processes, individuals in this field are also expected to have skills such as: - Data analysis - Project management - Communication skills - Problem-solving abilities

Interview Questions

  • What is your experience with handling both technical and non-technical tasks in a blended process role? (medium)
  • How do you prioritize tasks when faced with multiple deadlines in a blended process environment? (basic)
  • Can you give an example of a successful process improvement project you led in your previous role? (advanced)
  • How do you ensure quality control in the output of blended process tasks? (medium)
  • How do you handle conflicts within a team while working on blended process projects? (basic)
  • Explain the importance of data analytics in optimizing blended process workflows. (medium)
  • Have you worked with any automation tools to streamline blended process tasks? If so, please elaborate. (advanced)
  • How do you stay updated with the latest trends and technologies in the blended process domain? (basic)
  • Can you walk us through your approach to training new team members in blended process procedures? (medium)
  • Share a challenging situation you faced in a blended process role and how you resolved it. (advanced)
  • What do you think are the key qualities needed to excel in a blended process environment? (basic)
  • How do you ensure confidentiality and data security in your blended process tasks? (medium)
  • Describe a time when you had to adapt to sudden changes in a blended process project. How did you handle it? (advanced)
  • What role do metrics and KPIs play in evaluating the performance of blended process teams? (medium)
  • How do you approach continuous learning and skill development in the blended process field? (basic)
  • Can you discuss a successful cross-functional collaboration experience you had in a blended process project? (advanced)
  • What strategies do you use to motivate your team members in a blended process setting? (medium)
  • Explain a scenario where you had to handle a dissatisfied client/customer in a blended process role. (advanced)
  • How do you ensure compliance with regulatory requirements in your blended process tasks? (medium)
  • Share an example of a time when you had to troubleshoot a technical issue in a blended process project. How did you resolve it? (advanced)
  • How do you manage time effectively when juggling multiple blended process projects simultaneously? (medium)
  • Describe a successful process optimization initiative you implemented in your previous role. (advanced)
  • What do you think sets you apart from other candidates applying for blended process positions? (basic)
  • How do you handle stress and pressure in a fast-paced blended process environment? (medium)

Closing Remark

As you embark on your job search journey in the blended process field in India, remember to showcase your unique blend of technical skills and soft skills that make you a valuable asset to potential employers. Prepare thoroughly for interviews by honing your knowledge of blended processes and demonstrating your problem-solving abilities. With dedication and confidence, you can take your career to new heights in this dynamic and in-demand field. Good luck!

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