Jobs
Interviews

6698 Bpo Voice Jobs - Page 6

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 4.0 years

1 - 2 Lacs

Pune

Work from Office

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Us:- HR Rushikesh :- 9822961821

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Posted 4 days ago

Apply

1.0 - 2.0 years

2 - 3 Lacs

Chennai

Work from Office

Languages: Hindi ,Telugu, Malayalam, Kannada ( Any one ) Shift:Day Responsibilities * Manage customer queries via phone calls * Maintain high call quality standards * Collaborate with team on process improvements Email: thulasi.ascendx08@gmail.com Performance bonus Provident fund

Posted 4 days ago

Apply

0.0 years

1 - 2 Lacs

Ahmedabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 30th July 2025 (12PM-1PM) || Ahmedabad Location Date: 30th-July-2025 (Wednesday) MS Teams meeting ID: 436 388 315 3772 MS Teams Passcode: wk7PE7mU Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Posted 4 days ago

Apply

0.0 - 4.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !! Hiring for International Voice Process / Voice or Non Voice / Rotational Shift / Sal 4.5ctc Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Bengaluru For More Details CALL HR PAVITHRA T---95388 78908(Call or whatsapp ) Email id : pavithrat@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.75 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round For More Details CALL HR PAVITHRA T---95388 78908(Call or whatsapp ) Email id : pavithrat@thejobfactory.co.in

Posted 4 days ago

Apply

1.0 - 4.0 years

2 - 4 Lacs

Chennai

Work from Office

Greetings from Movate!!! We are Hiring Candidates for International Voice Support Role, Job Criteria: Excellent communication skills in English is mandatory Minimum 6 months of experience in any international voice process is mandatory Should be available to join us immediately (15 days Notice Period is considerable Ability to handle real-time voice call Graduation is Mandatory Shift Timings & Off : 5-days work week with rotational night shifts and rotational week off . (No Day shifts) Compensation : CTC: 3LPA to 4.5LPA (Varies based on candidates experience) Additional Information: Complete On-Site Two-way cab facility door to door available up to 30Km from office-based location. Work Location: Movate Technologies formerly known as (CSS Corp) Ground Floor, Ambit IT Park, 32A & 32B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 Selection Process: 1.HR Interview (Walk-In) SD Panel Interview Share your resume to the below email ID: Email: nikhil.dhansinghmohta@movate.com Regards, HR Nikhil Associate Human Resource (Talent Acquisition) 32 A&B Industrial Estate, Ambit, Chennai, India Mob: +91 73056 ***** | movate.com Mo mentum + Inno vate = Movate

Posted 4 days ago

Apply

1.0 - 5.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Company name :- STAR HEALTH -Insurance Sales process, Telesales -Need Versant 4 (Good English, Marathi is mandatory) -Qualification:- Min HSC -Any sales exp-Min 6 months -Salary upto - 4LPA Please note: we are not hiring freshers. Required Candidate profile Qualification:- Min HSC How to Apply: Send your updated resume via WhatsApp or Email to: HR Contact Name: HR Sakshi WhatsApp/Call:- 8432537262 Perks and benefits High Incentives and growth opportunities

Posted 4 days ago

Apply

0.0 - 4.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Priyanshi Contact no - 9137029489 E-MAIL ID - priyanshi@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.

Posted 4 days ago

Apply

2.0 - 4.0 years

2 - 4 Lacs

Pune

Work from Office

A renowned Ecommerce service based company is hiring for Customer Service Associate position. If you are interested in the position please reach out to Sourav-8918542297. Key Responsibilities 1. Customer Interaction & Support Respond promptly to customer inquiries via phone, email, and live chat. Provide detailed information about products, services, billing, and order status. Handle complaints and issues, offering appropriate solutions and follow-ups. Escalate complex issues to senior team members when necessary. 2. Order Processing & Issue Resolution Process orders, returns, cancellations, and exchanges using internal systems. Coordinate with logistics and technical teams to resolve order-related or technical problems. 3. Product & Service Knowledge Maintain an in-depth understanding of company products, services, policies, and systems. Educate customers on product usage and troubleshooting. 4. Customer Relationship Management Build and maintain strong customer relationships through positive communication. Update customer profiles and records as necessary. Promote company values and brand image in every customer interaction. 5. Reporting & Documentation Accurately log all customer interactions in CRM software. Document complaints, feedback, inquiries, and resolutions for future reference. Submit daily or weekly reports as requested by supervisors. 6. Continuous Improvement Attend regular training sessions to stay updated on new products and support processes. Suggest improvements to customer support procedures based on feedback. Participate in team meetings and quality audits. Required Skills & Qualifications High school diploma or equivalent; further education is a plus. Proven experience in customer service, preferably in a related field. Proficiency in CRM software and MS Office Suite. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle multiple tasks in a fast-paced environment. Empathy, patience, and a customer-first attitude. This role is ideal for individuals who are friendly, patient, and capable of managing various customer interactions in a positive and solution-oriented manner. Strong communication skills, problem-solving abilities, and attention to detail are essential for success in this position.

Posted 4 days ago

Apply

0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Job Description **"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Jo-9110662600 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 4.0 years

1 - 1 Lacs

Guwahati

Work from Office

Responsibilities: Handle outbound/inbound calls for UK-based clients Communicate fluently in English Meet daily/weekly targets for calls, conversions, or issue resolution Update CRM or call logs accurately Maintain customer satisfaction Health insurance Provident fund

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Naim 7406686000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Ameena-8095524000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 4.0 years

2 - 3 Lacs

Lucknow

Work from Office

HELLO, JOBSEEKERS! Greetings from Shining Stars. Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location. Profile - Domestic Process Shifts- Day Shifts/Rotational Shifts Salary- Upto 26k ctc Location- Hazratganj, Gomtinagar Any 12th pass-out with excellent English communication can apply. Note-Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken English. What you'll do- Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Establishing a positive rapport with all clients and customers via phone. Interacting with customers to ensure they have a desirable and shareable experience What we need- Any 12th pass-out with excellent English communication can apply. Must be fluent in English. Communication and thought process has to be good. Must be comfortable working from office. Interview Mode- Walk-in To get your Interview aligned connect with our recruitment desk - 8957243996 (PALAK TIWARI} #cse #bpo #customersupport #customercare #voice #inbound #gurgaon #noida #lucknow #jobs2025 #freshersjob #premiumprocess #nonvoice #domestic #dayshifts #jobs2025 #callcentre #bpojobs #inboundcustomerservice #callshandling #queryresolution.

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Zaiba-9036246000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram

Work from Office

International Voice & Chat Process || Gurgaon Work Details: 5 Days Working | 247 Shifts | Work from office | Both Side Cabs Salary & Eligibility UG & Grad Freshers 20k to 23K in-hand 1+ year exp 26K to 35K in-hand Priyanshu : 8860803881 Required Candidate profile (On paper experience of International Customer Service) Good communication skills Candidate should be ok with Walk In Interview !! IMMEDIATE JOINERS ONLY !!

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

JFL (Dominos) Customer Service Representative Key Details: Shift: Rotational Shifts (11 AM - 11 PM) Week Off: 1 Rotational Week Off Qualification: Min HSC Salary: 18,000 In-hand (Full Time) / 7,500 (Part Time ) SBI RENEWALS PROCESS Salary: 14,500 In-hand Role: Reminder Calls No. of Requirements: 100 Qualification: Minimum HSC Comms: Average to Good Shift: 9:30 AM - 6:30 PM Week Off: Rotational GYNOVEDA (INBOUND PROCESS) In-hand Salary: 16.5k (21k CTC) Eligibility: HSC Fresher Shifts: 9 AM - 9 PM (Any 9 hrs) Language-(Gujarti ,kannada) DMI COLLECTION Qualification- HSC Experience : Fresher Salary- 18000 in hand Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round Contact Us: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha 9763458943 (Call and What's app)

Posted 4 days ago

Apply

0.0 - 4.0 years

2 - 3 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

Process: Kotak 811 Inbound Executive (Customer Service & Cross-Selling) Responsibilities: Attend inbound/outbound customer calls and process requests Identify & convert cross-selling opportunities Maintain accurate logs and meet end-of-day trgaets. Required Candidate profile Qualification:- Graduation is mandatory Location:- Noida Sector 16 Salary:- 2,80,000 to 3,50,000 per annum Contact: For more details, contact HR Rohan at 7796426964. Perks and benefits Among the best in industry standards

Posted 4 days ago

Apply

1.0 - 3.0 years

3 - 4 Lacs

Gurugram

Work from Office

: IGT Hiring for Travel process! Requirements: Education: Graduate & Undergraduate with a minimum of 6 months of experience. Skills: Well-spoken candidates with excellent communication skills. Salary: Experienced (6 months+): Upto 38 k CTC Perks & Benefits: Cab facility in odd hours Lucrative Incentives Interested?

Posted 4 days ago

Apply

0.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Customer Advisor - International Voice Process To schedule an Interview call - +91 7019251229 - SHOAIB Requirements:- - Excellent Communication in English. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a US Health Care domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities: - Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Bommanahalli, AMR Tech Park - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 4LPA - Immediate Joiners Only!!!! Interested Candidates Can Contact To - 7019251229 - (SHOAIB) or ( shoaib@yourpitch.com)

Posted 4 days ago

Apply

2.0 - 3.0 years

3 - 3 Lacs

Meerut

Work from Office

Graduate/Postgraduate, 2–3 yrs in telesales/telemarketing, Good English, basic computer skills, Outbound calling, Convert leads into enrollments, Meet monthly targets, Fixed salary (20-25k) + incentives WhatsApp CV to +91 9520887537 (Female only)

Posted 4 days ago

Apply

2.0 - 6.0 years

1 - 4 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 30th July 2025 (Wednesday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 30th July 2025 Time: 11:30 PM - 1:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-6 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

Posted 4 days ago

Apply

0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Key Responsibilities: Voice Process: Handle inbound/outbound calls from international customers. Understand and resolve customer queries, complaints, or requests. Maintain call quality and adhere to company standards. Document all call information according to standard operating procedures. Non-Voice Process: Respond to customer inquiries via email, chat, or ticketing systems. Provide accurate, valid, and complete information using the right tools. Ensure timely and professional resolution of issues. Follow up with customers when necessary. Required Skills & Qualifications: Excellent written and verbal communication skills in English. Ability to handle international clients and work in a fast-paced environment. Good typing speed (3040 WPM) with high accuracy (for non-voice roles). Basic technical knowledge (computer, internet, and CRM tools). Ability to work in rotational shifts or night shifts. Prior experience in BPO or international customer support is a plus.

Posted 4 days ago

Apply

1.0 - 6.0 years

1 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required Required Candidate profile -MUST BE fluent in english -okay with rotational shifts

Posted 4 days ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies