Customer Support Executive

0 - 1 years

2 - 3 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

non-sales, customer support role

Roles & Responsibilities

  • Follow professional standards and established procedures before taking action
  • Process claims and manage customer interactions as per defined guidelines
  • Meet service level agreements and adhere to quality and audit standards
  • Take ownership of assigned tasks and coordinate work efficiently
  • Achieve assigned productivity targets consistently
  • Maintain punctuality and adhere to attendance requirements
  • Continuously develop process knowledge and job-related skills
  • Build and maintain positive working relationships with peers and supervisors

Eligibility Criteria

  • Experience:

    0-3 years in Customer Support (International) Voice
  • Qualification:

    Graduation is mandatory (non-engineering background only)
  • Age Limit:

    Maximum 32 years
  • Shift Flexibility:

    Willing to work in US Night Shifts and Rotational Shifts

Benefits

  • Two-way cab facility
  • 5-day work week with 2 weekly offs
  • Attractive incentives and performance-based rewards
  • Night shift allowance
  • Medical and Life Insurance coverage
  • 5-STAR rated infrastructure

Best Way to Apply

Walk-in Interviews:

Recruiter - Anusha

Number - 7795705220

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