Roles and Responsibilities- 1. Good communication skills 2. Handling Inbound or Outbound calls 3. Attending customer queries / sales over the phone and providing solutions through calls. 4.Handle outbound calls to generate leads for insurance sales, credit card sales, and BFSI products. 5. Meet daily targets set by the company for sales performance metrics such as conversion rates, call volume, etc. Desired Candidate Profile - 0-1 year of experience in BPO, call center, or related field (fresher's can also apply). Strong problem-solving skills to handle multiple queries simultaneously. Excellent communication skills All Graduate, Undergraduate, Fresher's, Experience, B.tech Everyone can Apply. Salary: 12K - 22K CTC ( Plus Incentives) depend on interview Job Location: Sector 22A, Sector 18,Gurugram, Haryana 122005 Time: 11 AM to 4 PM Interested candidates can call or Mail : HR Sonal : 7703812770 (Sonal@globiva.com )

Job Title: Customer care executive/ Telesales Salary up to: 30k CTC Eligibility: Graduation mandatory Job Location: Sector -18, Phase 4, Gurgaon We are looking for a sharp, articulate, and customer-focused individuals to join our growing team. If you have at least 1 years of experience in any industry with exceptional communication skills, this opportunity for you. Roles & Responsibilities: Handling customer Maintain a positive, friendly tone while communicating with customers Preferred candidate profile: 1 years of experience Fluent in English with excellent verbal and written skills Graduate (any stream) Customer-first attitude and problem-solving mindset Immediate joiner would be preferred Interested candidates can DM on: 9896764669 or mail at: preeti.raj@globiva.com

Job description Hiring for QA on Immediate basis BPO Experience is mandatory Job Location- Sector 18, Gurgaon (Haryana) 6 days working 9 hours shift No cab facility BPO Experience is mandatory..Role & responsibilities Auditing of calls and complete analysis of service requests. Preparation of daily dashboards & Analysis of reports/data. Sharing daily reports & Quality Scores with the team. Sharing One-O-One Feedback with agents on the basis of audits. Participating in internal & external calibration sessions with Quality/Operations. Analysis of Service requests and sharing RCA. Data analysis and making designated reports. Works with Operations team to develop the overall process improvement strategy and quality plan. Monitoring if CCE has used the right telephone etiquettes and followed appropriate hold procedures and has given a proper resolution for the customer's request. Highlighting issues as per the quality parameters. Inducting Refresher/Quality sessions as per requirement. Identifying fatal and non-fatal errors impacting the process and take corrective/preventive action. Identifying areas of improvement and preparing the process to achieve the desired Quality Standards. Ensuring that internal policies, procedures, and compliance regulations are being followed. Conducting quality sessions for NHT batch. Providing supervisors & manager with regular performance feedbacks on the executives. Auditing calls for trainees during training & on job training (OJT Batch) Bpo experience is mandatory Please share cv at -HR Dheeraj-7859975043 Bpo experience is mandatory

Job description Job Title : Customer care executive/ Telesales/Chat Process Salary up to : 30k CTC Eligibility: Graduation mandatory Job Location: Sector -18, Phase 4, Gurgaon Process:- Big Automobile Company / Travel company We are looking for a sharp, articulate, and customer-focused individuals to join our growing team. If you have at least 1 years of experience in any industry with exceptional communication skills, this opportunity for you. Roles & Responsibilities: Handling customer Maintain a positive, friendly tone while communicating with customers Preferred candidate profile: 1 years of experience Fluent in English with excellent verbal and written skills Graduate (any stream) Immediate joiner would be preferred Interested candidates can share your CV: 9773953606 Role: Voice / Blended / Chat Process OtherIndustry Type: BPM / BPO-Department: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended EducationUG: Any GraduateKey SkillsSkills highlighted with are preferred keyskills

Job Title: Customer Service Executive Domestic BPO Location: Gurgaon Sec 18, Udyog Vihar, Phase 4 Job Type: Full-Time Shift: Day Shift Experience: 0- 1 year Job Description: We are looking for enthusiastic and customer-focused individuals to join our Domestic BPO team as Customer Service Executives. The role involves handling inbound/outbound calls and resolving customer queries efficiently while ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound calls from customers Resolve queries related to products, services, or orders Provide accurate information and ensure customer satisfaction Maintain call records and update customer information Follow communication scripts and company guidelines Escalate unresolved issues to the concerned department Requirements: Minimum 1 year experience in BPO Industry Good communication skills in Hindi and English (any regional language is a plus) Basic computer knowledge Ability to handle customer pressure and multitask Graduation is mandatory Perks & Benefits: On-the-job training Career growth opportunities Fixed day shifts To Apply: Send your resume over a whatsapp 9220937208 Let me know if you'd like to tailor this for a specific industry (like banking, telecom, e-commerce, etc.)

Job Profile: Sales Executive Salary: upto 30K CTC Eligibility: Graduation mandatory Job Location: Sector -18, Phase 4, Gurgaon We are looking for a sharp, articulate, and sales-driven individuals to join our growing team. If you have at least 6 months of experience in any industry with exceptional communication skills, this opportunity for you. Preferred candidate profile: 6 months of experience Fluent in English with excellent verbal and written skills Graduate (any stream) Sales-driven mindset Immediate joiner would be preferred Interested candidates can DM on: 9896764669/ 9773953606 or mail at: preeti.raj@globiva.com

Urgent Hiring for Blended process - Customer service -Kolkata Fresher & Experience Both can Apply Day Shifts6 days working Salary 16000-15000 Inhand Contact HR SREYA- 8617762338 Location - Kolkata Salt-lake Sector -5 Roles and Responsibilities Handle customer calls, resolve their queries, and provide solutions to their problems. Provide excellent communication skills to build strong relationships with customers. Meet daily targets set by the management for sales performance. Collaborate with other team members to achieve common goals. 0-6 years of experience. Strong convincing power over phone conversations. Ability to work independently from home office setup. Excellent communication and interpersonal skills. NEED IMMEDIATE JOINERS ONLY.

Role & responsibilities Handling Inbound and Outbound calls Understand customer needs and provide solutions. Build and maintain strong relationships with clients to ensure satisfaction. Excellent communication in English Required Candidate profile 12th or Any Degree with 0-2 yrs of experience in call center Proven experience in sales, telemarketing, business development (preferred) Ready to join immediately Interview Mode; Video call interview also available Salary - 18k to 20k + incentive Interested candidates can call or Mail : HR Sonal : 7703812770 (Sonal@globiva.com )

Job description Job Title: Customer care executive/ Email Process/Chat Process Salary up to: 26k CTC Eligibility : Graduation \ non graduation Job Location: Sector -18, Phase 4, Gurgaon Process: - Big Automobile Company / Travel company We are looking for a sharp, articulate, and customer-focused individuals to join our growing team. If you have at least 1 years of experience in any industry with exceptional communication skills, this opportunity for you. Roles & Responsibilities: Handling customer Maintain a positive, friendly tone while communicating with customers Preferred candidate profile: Fluent in English with excellent verbal and written skills Immediate joiner would be preferred Interested candidates can share your CV: 9773953606 Role: Voice / Blended / Chat Process OtherIndustry Type: BPM / BPO-Department: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended EducationUG: Any GraduateKey SkillsSkills highlighted with are preferred keyskills Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any Graduate

Role & responsibilities Customer service roles involve interacting with customers to answer inquiries, resolve issues, and ensure their satisfaction . These roles can range from answering phone calls and emails to handling complex problems and providing proactive support. Responsibilities include processing orders, managing complaints, and providing information about products or services. Key Responsibilities of Customer Service Roles: Answering Inquiries: Addressing customer questions, providing information, and guiding them through processes. Resolving Issues: Troubleshooting problems, offering solutions, and escalating complex issues to appropriate teams. Processing Orders: Handling online orders, returns, refunds, and exchanges. Managing Complaints: Addressing customer concerns, empathizing with their emotions, and finding solutions. Providing Information: Explaining product features, company policies, and procedures. Ensuring Customer Satisfaction: Tracking customer satisfaction, soliciting feedback, and ensuring a positive experience. Maintaining Records: Keeping accurate records of customer interactions and transactions. Collaborating with Teams: Working with internal departments to resolve issues and improve the overall customer experience. Staying Updated: Keeping up-to-date on product knowledge, company policies, and best practices. Identifying Sales Opportunities: Identifying opportunities to upsell or cross-sell products and services. HR:- ASHISH SANGWAN CONTACT:-9266023480 WALKIN INTERVIEW AVAILABLE.

Key Responsibilities Include: Answering Inquiries: Addressing customer questions and concerns through various channels like phone, email, and chat. Resolving Issues: Troubleshooting problems, handling complaints, and finding solutions to ensure customer satisfaction. Processing Orders: Handling orders, returns, refunds, and exchanges according to company policies. Providing Product Information: Offering accurate and helpful information about products and services. Maintaining Records: Keeping detailed records of customer interactions and transactions. Building Relationships: Establishing and maintaining positive relationships with customers. Soliciting Feedback: Gathering customer feedback to improve products and services. Escalating Complex Issues: Identifying and escalating complex issues to appropriate teams. Following Up: Following up with customers to ensure they are satisfied with the resolution of their issue. Staying Updated: Keeping up with the latest product knowledge and company policies.

Job Profile: Sales Executive Salary: upto 30K CTC Eligibility: Graduation mandatory Job Location: Sector -18, Phase 4, Gurgaon We are looking for a sharp, articulate, and sales-driven individuals to join our growing team. If you have at least 6 months of experience in any industry with exceptional communication skills, this opportunity for you. Preferred candidate profile: 6 months of experience Fluent in English with excellent verbal and written skills Graduate (any stream) Sales-driven mindset Immediate joiner would be preferred Interested candidates can DM on: 9205531864 or mail at: vaishnavi.narayan@globiva.com

Roles and Responsibilities : Handling Inbound and outbound calls Handle outbound calls to generate leads for insurance sales, credit card sales, and BFSI products Meet daily targets set by the company for sales performance metrics such as conversion rates, call volume, etc. Desired Candidate Profile : 0-1 year of experience in BPO, call center (fresher's can also apply). Strong problem-solving skills to handle multiple queries simultaneously. Excellent communication skills All Graduate, Undergraduate, Fresher's, Experience, Everyone can Apply. Salary: 12K - 26K CTC ( Plus Incentives) depend on interview Job Location: Sector 22A, Sector 18,Gurugram, Haryana 122005 Time: 11 AM to 4 PM Interested candidates can call or Mail : HR Sonal : 7703812770 (Sonal@globiva.com )

Job description Job Title: Customer Support Salary up to: 13k-15k (inhand) Eligibility: fresher required Job Location: Sector -18, Phase 4, Gurgaon Process:- Largest Online auto platform We are looking for a sharp, articulate, and customer-focused individuals to join our growing team. If you have at least 1 years of experience in any industry with exceptional communication skills, this opportunity for you. Roles & Responsibilities: Handling customer Maintain a positive, friendly tone while communicating with customers Preferred candidate profile: Fresher Required Average communication Skill Immediate joiner would be preferred Interested candidates can share your CV: 9773953606 Role: Voice process ( inbound ) OtherIndustry Type: BPM / BPO-Department: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended EducationUG: Any GraduateKey SkillsSkills highlighted with are preferred keyskills. Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any Graduat

Job Title: Customer Service Executive Domestic BPO Location: Gurgaon Sec 18, Udyog Vihar, Phase 4 Job Type: Full-Time Shift: Day Shift Experience: 0- 1 year Job Description: We are looking for enthusiastic and customer-focused individuals to join our Domestic BPO team as Customer Service Executives. The role involves handling inbound/outbound calls and resolving customer queries efficiently while ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound calls from customers Resolve queries related to products, services, or orders Provide accurate information and ensure customer satisfaction Maintain call records and update customer information Follow communication scripts and company guidelines Escalate unresolved issues to the concerned department Requirements: Fresher can also apply Good communication skills in Hindi and English (any regional language is a plus) Basic computer knowledge Ability to handle customer pressure and multitask Graduation is mandatory Perks & Benefits: On-the-job training Career growth opportunities To Apply: Send your resume over a whatsapp 9220937208 Let me know if you'd like to tailor this for a specific industry (like banking, telecom, e-commerce, etc.)

Roles and Responsibilities Generate leads through cold calling, outbound sales calls, and upselling existing clients. Develop a strong understanding of the company's products/services to effectively communicate value to customers. Build relationships with clients to drive repeat business and referrals. Meet or exceed monthly sales targets by consistently meeting customer needs and delivering exceptional service. Collaborate with internal teams (e.g., marketing, operations) to achieve sales goals.

HR:- BISWAJIT CONTACT:- 8902862961 VIRTUAL/WALKIN INTERVIEW AVAILABLE. Follow this link to join WhatsApp group: https://chat.whatsapp.com/FRfmDRou7BqL04bt6234m2 Follow the channel on WhatsApp: https://whatsapp.com/channel/0029Vb3S07w5vKA9easVUh3x Role & responsibilities Customer service roles involve interacting with customers to answer inquiries, resolve issues, and ensure their satisfaction . These roles can range from answering phone calls and emails to handling complex problems and providing proactive support. Key Responsibilities of Customer Service Roles: Answering Inquiries: Addressing customer questions, providing information, and guiding them through processes. Resolving Issues: Troubleshooting problems, offering solutions, and escalating complex issues to appropriate teams. Processing Orders: Handling online orders, returns, refunds, and exchanges. Managing Complaints: Addressing customer concerns, empathizing with their emotions, and finding solutions. Providing Information: Explaining product features, company policies, and procedures. Ensuring Customer Satisfaction: Tracking customer satisfaction, soliciting feedback, and ensuring a positive experience. Collaborating with Teams: Working with internal departments to resolve issues and improve the overall customer experience. Staying Updated: Keeping up-to-date on product knowledge, company policies, and best practices.

#*Hiring Alert*# Eng & Hindi skill set, UG, Grad Fresher & Experience both can apply. 6 days work, self-transportation. Salary between 21 to 22,000. Location- Maratha halli, day rotational shift Immediate joiners would be appreciated. Contact person Kavya 8549940002 (whatsapp your resume) kavya.m@globiva.com Globiva Services Krishna Tech Park , 2nd floor WMPW+HX4, Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka 560103

Role & responsibilities Handling Inbound and Outbound calls & Solving customer quires. Addressing customer questions, providing information, and guiding them through processes. Tracking customer satisfaction, soliciting feedback, and ensuring a positive experience. Identifying opportunities to upsell or cross-sell products and services. Preferred candidate profile Good Communication skills. Qualification - Any graduation, under graduation can apply. Salary - 18 ctc to 20 ctc + incentive Location Gurgaon sec 22 Walking and Virtual interviews are Available. INTERESTED CANDIDATES CAN CALL: HR ASHA - 9891449241

Job Title: Sales Associate Location: Gurgaon Sec 18, Udyog Vihar, Phase 4 Department: Sales & Business Development Salary: Up to 26k ctc + Incentives Job Type: Full-time Job Description: We are looking for a motivated Sales Associate with 1 year of experience in sales. The ideal candidate should be a graduate with strong communication and interpersonal skills. Responsibilities include identifying customer needs, promoting products/services, and achieving sales targets. A proactive attitude and customer-focused approach are essential. Requirements: Minimum 1 year of sales experience Graduate in any discipline Strong communication and negotiation skills Ability to work in a target-driven environment Fresher can also apply Good communication skills in Hindi and English (any regional language is a plus) Basic computer knowledge Perks & Benefits: On-the-job training Career growth opportunities To Apply: Send your resume over a whatsapp 9220937208 or send over mail prerana.yadav@globiva.com Let me know if you'd like to tailor this for a specific industry (like banking, telecom, e-commerce, etc.)