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Relinns

16 Job openings at Relinns
Product Manager Mohali 1 - 5 years INR 8.0 - 12.0 Lacs P.A. Work from Office Full Time

About the role We are seeking a dynamic & experienced Product Manager to lead the development & enhancement of our AI chatbot software. As a Product Manager, you will be responsible for defining product vision, roadmap, & growth opportunities. You will work closely with cross-functional teams to deliver products that align with our business goals & meet our customers needs. What you need for this position: A Master s degree in business administration or a related field is preferred Familiarity with product management software tools, methodologies, & best practices is preferred. Strong analytical, interpersonal, computer, conceptual, acute problem-solving, and extremely resourceful skills. Ability to complete projects according to outlined scope, budget, and timeline. Excellent project management and organizational skills. Analytical mindset with a focus on data-driven decision-making. Familiarity with agile development methodologies is preferred. What you will be doing: Create & execute product development strategies to align with business goals. Collaborate with clients to understand, refine, and document product requirements for team use. Recruit, onboard, and train engineering and project management staff. Prepare budgets based on project scope and resource needs. Create and manage detailed product development schedules and work plans. Provide regular updates to stakeholders on strategy, progress, & adjustments. Apply best practices & standards throughout the development process. Monitor & measure product performance to identify & drive improvements. Top reasons to work with us The organization is led by Rohit, an IIM alumnus who built the organisation on a strong set of values. So you will be continuing your IIM journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom youll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development Product Manager

Customer Support Specialist Mohali 0 years INR 2.0 - 5.0 Lacs P.A. Work from Office Full Time

About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialists responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelors or Associates degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. We are seeking a Sales Support Specialist.

Product Analyst Mohali 1 - 3 years INR 5.0 - 8.0 Lacs P.A. Work from Office Full Time

About the role As a Product Analyst , you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role Education: Bachelor s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 1-3 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. We are seeking a passionate individual who will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform.

AI Engineer Mohali 2 - 4 years INR 4.0 - 6.0 Lacs P.A. Work from Office Full Time

About the role As an AI Engineer , you will be responsible for building and optimizing AI-first solutions that power BotPenguin s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelors or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 2-4 years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. We are looking for an AI Engineer responsible for building and optimizing AI-first solutions.

DevOps Engineer Mohali 2 - 5 years INR 15.0 - 20.0 Lacs P.A. Work from Office Full Time

As a DevOps Engineer , you will be an integral part of the product and service division, working closely with development teams to ensure seamless deployment, scalability, and reliability of our infrastructure. you'll help build and maintain CI/CD pipelines, manage cloud infrastructure, and contribute to system automation. Your work will directly impact the performance and uptime of our flagship product, BotPenguin. What you need for this role Education: Bachelors degree in Computer Science, IT, or a related field. Experience: 2-5 years in DevOps or similar roles. Technical Skills: Proficiency in CI/CD tools like Jenkins, GitLab CI, or GitHub Actions. Experience with containerization and orchestration using Docker and Kubernetes. Strong understanding of cloud platforms, especially AWS & Azure. Familiarity with infrastructure as code tools such as Terraform or CloudFormation. Knowledge of monitoring and logging tools like Prometheus, Grafana, and ELK Stack. Good scripting skills in Bash, Python, or similar languages. Soft Skills: Detail-oriented with a focus on automation and efficiency. Strong problem-solving abilities and proactive mindset. Effective communication and collaboration skills. What you will be doing Build, maintain, and optimize CI/CD pipelines. Monitor and improve system performance, uptime, and scalability. Manage and automate cloud infrastructure deployments. Work closely with developers to support release processes and environments. Implement security best practices in deployment and infrastructure management. Ensure high availability and reliability of services. Document procedures and provide support for technical troubleshooting. Contribute to training junior team members, and assist HR and operations teams with tech-related concerns as required. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. A culture that fosters creativity, ownership, and collaboration. We are looking for a DevOps Engineer to take ownership of the performance, reliability, and uptime of our flagship product, BotPenguin.

Email Marketing Executive Mohali 0 - 2 years INR 1.0 - 4.0 Lacs P.A. Work from Office Full Time

About the role As an Email Marketing Executive , you will be a crucial part of BotPenguin s customer acquisition and engagement strategy. You ll work closely with the marketing and product teams to design, execute, and optimize email campaigns that drive user growth, product adoption, and customer retention. This is a great opportunity for someone passionate about digital marketing and looking to grow in the fast-paced SaaS domain. What you need for this role Education: Bachelor s degree in Marketing, Communication, Business, or a related field. Experience: 0-2 years in email marketing or related digital marketing roles. Skills Required: Understanding of email marketing platforms like Insightly, Maildoso, Apollo, Mailchimp, SendGrid, or similar. Strong understanding of Lead Scrapping Strong copywriting and content editing skills. Basic knowledge of HTML/CSS for email template formatting. Familiarity with customer segmentation and A/B testing strategies. Ability to analyze email metrics and generate actionable insights. Strong fundamental knowledge on both Inbound and Outbound Email Strategies. Good communication and organizational skills. Proactive mindset and a keen eye for detail. What you will be doing Plan and execute email marketing campaigns to promote product features, updates, and offers. Create engaging email content and design visually appealing templates. Manage and grow email lists while ensuring compliance with email marketing regulations. Segment users and personalize email campaigns to enhance engagement. Conduct A/B tests to optimize subject lines, content, and timing. Track and analyze campaign performance metrics (open rates, click-through rates, conversions) and make data-driven improvements. Collaborate with the product and content teams for alignment on communication. Support other marketing functions and cross-functional initiatives as needed. Participate in initiatives deemed necessary by the company which may include helping the HR/operations team with tech-related tasks. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to global SaaS marketing strategies and tools. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. As an Email Marketing Executive, you will be a crucial part of BotPenguin s customer acquisition and engagement strategy.

Video Editor Executive Mohali 0 - 2 years INR 1.0 - 3.0 Lacs P.A. Work from Office Full Time

About the Role As a Video Editor Executive , you will be responsible for creating engaging and impactful video content that aligns with BotPenguin s brand and marketing goals. You ll work closely with the marketing, design, and product teams to transform ideas and scripts into compelling video formats for product explainers, social media, tutorials, and customer stories. What you need for this role Education: Bachelors degree in Media, Communication, Design, or a related field. Experience: 0-2 years in video editing or content creation roles. Technical Skills: Proficiency in video editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, or DaVinci Resolve. Ability to work with motion graphics, sound design, and visual storytelling. Basic understanding of video formats, codecs, and optimization for web and social platforms. Familiarity with YouTube, Instagram, and other video publishing platforms. Soft Skills: Creativity, attention to detail, storytelling ability, excellent communication, and time management skills. What you will be doing Edit raw footage into polished video content for BotPenguin s product promotions, tutorials, testimonials, and brand campaigns. Collaborate with the marketing and content teams to align video themes with campaign goals. Develop visual effects, transitions, and animations to enhance storytelling. Ensure brand consistency across all video content. Maintain an organized library of video assets. Continuously explore new editing trends, styles, and techniques to improve output. Support the HR and Operations team with video content requirements as needed. Strong understanding of Youtube algorithms and analytics. Contribute to training initiatives and assist junior editors as the team grows. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values creativity and collaboration. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and high-impact content projects. Flexible work hours and a vibrant, team-first culture. A platform to showcase your creativity and storytelling skills. As a Video Editor Executive, you will be responsible for creating engaging and impactful video content that aligns with BotPenguin s brand and marketing goals.

Sr. Sales Executive Mohali 2 - 5 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

About the role We are seeking an experienced and proactive Sr. Sales Executive to lead our customer success efforts in Mohali. This role involves providing expert-level support and guidance to customers, leading a team of customer success associates, and conducting product demos to drive adoption and satisfaction. What you need for this role Education: Bachelor s degree in Business Administration, Marketing, or a related field. Experience: 2-5 years in a Customer Success, Account Management, or related roles within the technology industry. Skills & Requirements: Proven leadership experience, with the ability to mentor and develop a team of customer success associates. Strong interpersonal, communication, and presentation skills. Ability to handle complex customer situations & drive strategic customer engagements. Proficiency in CRM software, MS Office suite, and other customer management tools. Strategic mindset with a focus on driving customer satisfaction, retention, and growth. What you will be doing Serve as the primary point of contact for escalated customer inquiries, complex issues, and strategic accounts. Lead and mentor a team of customer success associates, providing guidance and support to deliver exceptional customer service. Conduct product demos and presentations to showcase features, benefits, and capabilities to prospective and existing customers. Collaborate with cross-functional teams (e.g., sales, product, support) to address customer needs, resolve issues, and drive product improvements. Develop and implement customer success strategies to enhance customer retention, satisfaction, and adoption of Relinns products and services. Gather and analyze customer feedback and insights to identify trends, opportunities, and areas for improvement. Maintain accurate records of customer interactions, feedback, & resolutions using CRM software. Uphold high standards of customer service and satisfaction by ensuring prompt and professional responses to customer inquiries. Stay updated with industry trends and best practices in customer success and relationship management. Top reasons to work with us The organization is led by Rohit, an IIM alumnus who built the organization on a strong set of values. So you will be continuing your IIM journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom youll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. We are seeking an experienced and proactive Sr. Sales Executive to lead our customer success efforts in Mohali.

HR Strategist Mohali 5 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

The Role As an HR Strategist at Relinns Technologies, you will lead the design and execution of talent acquisition, management, and retention strategies that align with the company s business goals. With a focus on innovation and data-driven decisions, you ll enhance the company s employer brand, optimize talent processes, and foster a culture of engagement and inclusion. Working closely with leadership, youll drive initiatives for employee development, performance tracking, and diversity. We are looking for someone having strong background in SaaS or startup environments, creativity in HR solutions, and a passion for building an inclusive, high-performance culture What you need for this role Master s degree in Human Resources, Business Administration, or a relevant field. 5 to 8 years in HR, with a preference for experience in product (SaaS) or startup environments. Proven track record in talent acquisition, employee engagement, performance management, and organizational development. Strong experience in designing and implementing HR strategies aligned with business goals. Expertise in strategic HR management, including workforce planning, leadership development, and talent retention. Proficiency in HR analytics for data-driven decision-making, performance tracking, and optimizing HR initiatives. Experience with HR tech tools to enhance employee engagement and streamline HR processes. Strong interpersonal and communication skills to manage relationships with stakeholders at all levels and collaborate with senior leadership. Experience in driving organizational culture initiatives, employee engagement programs, and fostering Diversity, Equity, & Inclusion (DEI) within the workplace. In-depth knowledge of laws & compliances and ability to ensure compliance and develop supportive HR policies for employee well-being. What you will be doing Develop and execute comprehensive talent acquisition, management, and retention strategies aligned with business goals. Ensure these strategies are adaptable to the needs of a growing product (SaaS) or startup environment. Build and promote Relinns Technologies as an employer of choice. Drive innovative campaigns, campus engagement programs, and industry recognition efforts. Craft a compelling narrative to attract top-tier talent, especially in the tech sector. Use HR analytics to forecast workforce needs and improve recruitment processes. Continuously measure and track the success of HR programs and optimize them based on insights. Collaborate with senior leadership to identify and nurture high-potential employees. Create leadership development programs to prepare future leaders for key roles within the organization. Design and execute programs that foster a positive, collaborative, and inclusive company culture. Develop feedback mechanisms to gauge employee satisfaction and act on insights to improve the work environment. Lead DEI initiatives to create a workplace that values diversity and promotes belonging. Implement inclusive hiring practices and career advancement opportunities for all employees. Keep the organization compliant with labor laws and regulations. Regularly review and update HR policies to align with legal requirements and best practices. Work closely with departments such as Marketing, Finance, and Operations to integrate HR strategies with overall business goals. Foster cross-functional collaboration to drive organizational success and address business challenges. Implement and optimize HR tech tools for performance tracking and employee engagement. Continuously explore new technologies to improve HR efficiency and enhance the employee experience. Lead change management efforts when implementing new HR programs or processes. Ensure smooth transitions and alignment with the company s culture and objectives. Top reasons to work with us The organization is led by an IIM alumnus who built the organization on a strong set of values. So you will be experiencing an MBA journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom youll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. Looking for seeking an eligible HR Strategist will lead the design and execution of talent acquisition, management, and retention strategies that align with the company s business goals.

Sr. Java Developer Mohali 5 - 8 years INR 14.0 - 16.0 Lacs P.A. Work from Office Full Time

About the Role- We are seeking a highly skilled and motivated Senior Java Developer with 5 8 years of experience to join our engineering team. The ideal candidate will have strong backend development expertise, a deep understanding of microservices, and a solid grasp of agile methodologies. This is a hands-on role focused on designing, developing, and maintaining scalable applications in a collaborative, fast-paced environment. Key Responsibilities- Design, develop, test, and maintain scalable Java-based applications using Java 8 or higher and Spring Boot. Build RESTful APIs and microservices with clean, maintainable code. Work with SQL and NoSQL databases to manage data storage and retrieval effectively. Collaborate with cross-functional teams in an Agile/Scrum environment. Write unit and integration tests using JUnit, Mockito, and apply Test-Driven Development (TDD) practices. Manage source code with Git and build applications using Maven. Create and manage Docker containers for development and deployment. Troubleshoot and debug production issues in Unix/Linux environments. Participate in code reviews and ensure adherence to best practices. Must-Have Qualifications- 5 8 years of hands-on experience with Java 8 or higher . Strong experience with Spring Boot and microservices architecture. Proficiency in Git , Maven , and Unix/Linux . Solid understanding of SQL and NoSQL databases. Experience working in Agile/Scrum teams. Hands-on experience with JUnit , Mockito , and TDD . Working knowledge of Docker and containerized deployments. Good to Have- Experience with Apache Kafka for event-driven architecture. Familiarity with Ansible and/or Terraform for infrastructure automation. Knowledge of Docker Swarm or container orchestration tools. Exposure to Jenkins or other CI/CD tools. Proficiency in Bash scripting for automation and environment setup. We are seeking a highly skilled and motivated Senior Java Developer with 5 8 years of experience to join our engineering team.

HR Head Mohali 8 - 13 years INR 12.0 - 15.0 Lacs P.A. Work from Office Full Time

The Role: As a Senior HR Head , you will be responsible for leading and managing the full spectrum of HR functions across both the Services and Product divisions. This includes talent acquisition, organizational development, employee engagement, performance management, and compliance. You will play a pivotal role in shaping the culture, driving HR strategies, and aligning human capital with organizational goals. What you need for this role: Education: Bachelor s/Master s degree in Human Resources, Business Administration, or related field. Experience: 8+ years in HR with a proven track record of managing cross-functional HR operations. Core Skills: Deep understanding of HR strategies, policies, and labor law compliance. Expertise in building performance-driven culture and managing full employee lifecycle. Proficiency in HRMS, ATS tools, and employee engagement platforms. Experience in designing compensation frameworks and L&D initiatives. Strong leadership, conflict-resolution, and communication skills. What you will be doing: Develop and execute strategic HR plans aligned with business objectives for both divisions. Lead end-to-end talent acquisition and retention strategies. Create a strong employer brand and foster a positive and productive work culture. Establish performance review frameworks, feedback systems, and promotion processes. Design and oversee L&D programs for skill development and leadership growth. Manage employee grievances and handle disciplinary actions with fairness and compliance. Provide HR insights to management for decision-making and strategic planning. Collaborate with leadership to implement change management initiatives. Handle additional responsibilities as deemed fit, including supporting tech teams with HR-related tools, onboarding, and training support. Top reasons to work with us: Lead HR in a fast-paced, tech-savvy, and people-centric organization. Opportunity to influence and shape the HR culture of a growing company. Work closely with top leadership and contribute to strategic decision-making. Be part of a dynamic and collaborative team with a growth mindset. Flexible working environment and open-door culture. As a Senior HR Head, you will be responsible for leading and managing the full spectrum of HR functions across both the Services and Product divisions.

VP Engineer Mohali 5 - 10 years INR 25.0 - 30.0 Lacs P.A. Work from Office Full Time

The Role: As a VP Engineer , you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role: This position is a leadership role , requiring the ability to guide teams, drive initiatives, and influence outcomes at a strategic level. Education: Bachelors degree in Computer Science, IT, or related field. Experience: 5+ years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture . Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing: Lead technical architecture design and roadmap planning for BotPenguin s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions . Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support . Implement and enforce technical best practices , coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents , and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA . Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us: Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. As a VP Engineer, you will act as the bridge between the product vision and technical execution.

Junior SEO Executive mohali 0 - 1 years INR 2.0 - 3.0 Lacs P.A. Work from Office Full Time

About the role: We are hiring for the position of Junior SEO executive professional to join our team who will be responsible for managing all search engine optimization and marketing activities such as content strategy, link building, and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo, and Bing in order to maximize ROI. What You Need for this Position: Bachelor s degree in marketing, communications, or a related field. Proven experience in SEO optimization and website performance enhancement. Strong knowledge of on-page, off-page, and technical SEO . Expertise in using SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, and Screaming Frog. Understanding of ranking factors , search engine algorithms , and strategies for improving SERPs. Experience in keyword research and competitor analysis. Knowledge of content creation strategies aligned with SEO best practices. Familiarity with website analytics tools (e.g., Google Analytics, Matomo). Basic working knowledge of HTML, CSS, and JavaScript . Ability to analyze data to make informed decisions and implement optimizations. Up-to-date with the latest SEO trends , Google updates, and best practices. Strong written and verbal communication skills. Ability to multitask and manage priorities effectively. What You Will Be Doing: Conduct thorough keyword research to guide content creators and develop effective SEO strategies. Analyze site analytics and performance metrics to track progress and identify optimization opportunities. Develop and implement on-page SEO improvements, including metadata optimization, URL structure, and internal linking. Optimize content for target keywords to enhance visibility and rankings. Perform technical SEO audits to identify and resolve issues affecting crawlability, site speed, mobile usability, and more. Execute off-page SEO strategies , including backlink acquisition and relationship building. Collaborate with the development team to ensure proper implementation of SEO best practices in website updates and new developments. Work with the content and marketing teams to align SEO strategies with content marketing efforts. Monitor and analyze competitor websites and trends to stay ahead in the SEO landscape. Prepare detailed performance reports showcasing traffic growth, ranking improvements, and other key metrics. Ensure compliance with search engine guidelines to avoid penalties and maintain a strong online reputation. Top reasons to work with us Join a fast-paced team of like-minded individuals who share the same passion as you with whom youll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. We are hiring for the position of Junior SEO professional to join our team who will be responsible for managing all search engine optimization and marketing activities

Ui Ux Developer mohali,chandigarh 2 - 5 years INR 2.0 - 7.0 Lacs P.A. Work from Office Full Time

About the role: We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. What You Need for this Position: Required bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services. Required experience in professional UI/UX design work for both web and mobile platforms. Must have experience working in a product-based company, with a strong background in SaaS (Software as a Service) and B2B (Business-to-Business) environments. Should have Working knowledge of the related technologies and software that include Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite. Team player but can work independently too. Should have Excellent written and verbal communication skills. Should be Multi-tasking and time-management skills, with the ability to prioritize tasks. What You Will Be Doing: To Investigate user experience design requirements for our suite of digital assets. To Develop and conceptualize a comprehensive UI/UX design strategy for the brand. To Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. To Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets. To Test UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages. To Collaborate with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user. To Provide advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior. To Adhere to style standards on typography and graphic design. Top reasons to work with us: We're a small, fast-paced growing team tackling huge new challenges every day. Learning new concepts while working with intellectual and exceptionally talented team. Friendly and high growth work environment. Competitive compensation.

Marketing Strategist mohali,chandigarh 2 - 5 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

About the role: We are seeking an experienced Marketing Strategist with a strong background in planning and implementing marketing initiatives, particularly for SaaS products. This role involves driving customer acquisition, enhancing brand visibility, and achieving product-market fit through innovative, data-driven strategies. The ideal candidate will take ownership of strategic planning, execute comprehensive marketing campaigns, and collaborate cross-functionally to maximize profitability and market share while maintaining consistency across all marketing efforts. What you need for this position: Masters degree in Marketing, Business Administration, or a relevant field. 2 to 5 years of experience in marketing roles, preferably in a product company (experience with SaaS products is highly preferred). Experience in marketing roles with a proven track record of managing comprehensive strategies is a plus. Hands-on experience in planning and executing marketing strategies and campaigns . Proficiency in CRM software and Content Management Systems . Strong grasp of market research techniques, data analysis, & statistics methods. Thorough knowledge of strategic planning principles and marketing best practices. Excellent communication, interpersonal, and presentation skills. Analytical mindset with a focus on data-driven decision-making. Familiarity with agile development methodologies is preferred. What you will be doing: Develop and implement forward-thinking marketing strategies tailored to SaaS products , ensuring alignment with business objectives and product lifecycle goals. Identify and prioritize target audience segments to drive engagement, customer acquisition, and product adoption. Craft compelling value propositions and messaging frameworks to position products competitively in the market. Conduct comprehensive research to uncover industry trends, customer pain points, and competitive insights for differentiation. Plan and execute data-driven demand generation initiatives across digital, email, social media, and paid advertising channels. Focus on lead nurturing, customer retention, and reducing churn through targeted campaigns. Design and manage multi-channel marketing campaigns in collaboration with creative and content teams. Analyze campaign performance using analytics tools , tracking KPIs like Customer Acquisition Cost (CAC), Lifetime Value (LTV), Return on Investment (ROI), etc. Leverage data insights to optimize campaigns and inform future strategies. Work closely with product management, sales, and customer success teams to ensure cohesive marketing efforts and successful product launches. Develop and manage the marketing budget, ensuring efficient allocation and cost-effectiveness. Provide regular reporting on expenditures and ROI to justify investments. Stay updated on emerging SaaS marketing tools, techniques, and platforms to maintain a competitive edge. Experiment with innovative marketing strategies and share advancements with the team to foster continuous learning and adaptation. Top reasons to work with us: The organization is led by an IIM alumnus who built it on a strong set of values. Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development.

Senior Java Developer mohali,chandigarh 5 - 9 years INR 6.0 - 16.0 Lacs P.A. Work from Office Full Time

About the Role- We are seeking a highly skilled and motivated Senior Java Developer with 5 to 8 years of experience to join our engineering team. The ideal candidate will have strong backend development expertise, a deep understanding of microservices, and a solid grasp of agile methodologies. This is a hands-on role focused on designing, developing, and maintaining scalable applications in a collaborative, fast-paced environment. Key Responsibilities- Design, develop, test, and maintain scalable Java-based applications using Java 8 or higher and Spring Boot. Build RESTful APIs and microservices with clean, maintainable code. Work with SQL and NoSQL databases to manage data storage and retrieval effectively. Collaborate with cross-functional teams in an Agile/Scrum environment. Write unit and integration tests using JUnit, Mockito, and apply Test-Driven Development (TDD) practices. Manage source code with Git and build applications using Maven. Create and manage Docker containers for development and deployment. Troubleshoot and debug production issues in Unix/Linux environments. Participate in code reviews and ensure adherence to best practices. Must-Have Qualifications- 58 years of hands-on experience with Java 8 or higher . Strong experience with Spring Boot and microservices architecture. Proficiency in Git , Maven , and Unix/Linux . Solid understanding of SQL and NoSQL databases. Experience working in Agile/Scrum teams. Hands-on experience with JUnit , Mockito , and TDD . Working knowledge of Docker and containerized deployments. Good to Have- Experience with Apache Kafka for event-driven architecture. Familiarity with Ansible and/or Terraform for infrastructure automation. Knowledge of Docker Swarm or container orchestration tools. Exposure to Jenkins or other CI/CD tools. Proficiency in Bash scripting for automation and environment setup.