13485 Customer Experience Jobs

R360 powers a data driven customer engagement ecosystem that enables the world s leading organisations to earn customer loyalty every day. For over 10 years, R360 s loyalty and reward platforms have driven ambitious loyalty programs for some of the world s biggest brands including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, datacentric campaigns, and big data analytics. Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clien...

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it s imp...

About Pierian: Founded in 2002, Pierian Services is a leading Global Business Services company, providing a range of services and solutions in strategy, consulting, and operations management. We have helped several Fortune 500 companies and new-age start-ups work smarter and achieve accelerated growth through process transformation, digital technology enablement, and creating and managing value-generating business services. We are a team of 2000+ highly skilled professionals managing 300+ clients across 20 countries with 10 key delivery centers. We have endless opportunities for passionate finance and accounting experts who genuinely believe in delivering value-generating professional servic...

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extrao...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 3-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

Overall Purpose: Developing and implementing quality strategies, using testing techniques, design, develop automation/performance scripts and execute test scripts, and troubleshoot defects for applications. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Quality Strategy Development : Create and enforce quality assurance strategies, standards, methodologies, and best practices that align with organizational goals for software development and IT systems. Test Management & Defect Handling : Utilize test management tools to identify, raise, and assign defects to the appropriate teams. Data Procurement : Identify and acquire necessary data for co...

Roles and Responsibilities: Responsible for a portfolio of clients to drive adoption of our loyalty and customer engagement products, to ensure business growth of the channel. Foster and maintain strong relationships with clients, serving as the primary point of contact for business and operational matters. Establish deep relationships with existing clients, map out multiple teams within the target organization, and secure new profitable revenue through cross-selling and upsell initiatives. Deliver against volume, revenue, penetration and growth targets for the identified and assigned clients. Develop implementation plan across alliance life cycle for the assigned portfolio of clients. Map &...

Description Should be able to manage the day today planning, Operational challenges, problem-solving of external vendors / team Analyse the performance of collection agencies and provide them corrective action for improvement Preparing daily/weekly/monthly reports basis the performance of agencies To ensure delivery of expected collection targets and set high performance levels Should be able to develop the team, to ensure delivery of a consistently superior customer experience and high customer satisfaction levels Delivery of team collection targets, quality, portfolio coverage and productivity targets & indicators People Management, including all HR related issues, as well as staff develop...

Dedication to 80-20 overserve strategies and continuous improvement Collaborates with other teams to drive resolution/shipment on open order reports Handles internal & external customer inquiries, quotes & orders, utilizing established standard operating policies & procedures Responsible for building strong customer relationships and delivering customer-centric solutions Support corporate initiatives designed to overserve our customers while providing an effortless customer experience Responsible for daily planning and prioritizing of work to meet commitments aligned with organizational goals Handles customer escalations, autonomously with first contact resolution when possible Work with int...

Mr Brown Bakery & Food Products pvt ltd is looking for Customer Service Representatives to join our dynamic team and embark on a rewarding career journey Handle customer inquiries and issues via phone, email, or chat. Provide support and assistance to customers. Maintain accurate records of customer interactions. Collaborate with internal teams to improve customer experience. Develop and implement customer service policies and procedures. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before ap...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. W...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. W...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embra...

About The Role Skill required: Property & Casualty - Property and Casualty Insurance Designation: Insurance Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Handle customer inquiries & resolve issues professionally & courteously Develop & Maintain a thorough understanding of our product & services Maintain accurate records of customer interaction & transactions Collaborate with internal teams Perks and benefits 14 days of accommodation Travel Tickets

We are looking for a highly skilled and experienced Guest Services professional to join our team at Margaritaville Cruise Line. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Provide exceptional guest services to ensure customer satisfaction and loyalty. Manage front desk operations, including handling inquiries and resolving issues. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective guest service strategies to enhance customer experience. Train and guide staff members on best practices for excellent customer service. Monitor and evaluate gues...

P-1395 At Databricks, we are passionate about empowering data teams to tackle the world s most challenging problems from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world s best data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers and customer-obsessed we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And were only getting started. We are seeking an ex...

Key Responsibilities: Package conversion, CRM usage and customer experience, event management & customer engagement. Follow-up calls for upcoming EDD, delivery package, and bed booking. Organize events end to end, which include maternity photo shoots and baby showers. Keep the management updated regarding all feedback, service gaps, and customer perceptions of our products, packages, and offers. Own any issues the customer may encounter & ensure prompt recovery by the respective team. Actively work with coordinating departments to close the gaps and ensure the service experience constantly meets expectations. Track CRM leads. Maintains productivity data as per schedule per doctor EDD tracker...

Process Associate Role Title : Process Executive Department : Customer Experience Team Shift Timing : 24*7 (5 days working, Rotational Shifts) People Reporting : No Language : Proficient in Hindi & English (verbal & written both) Job Location : Pune Summary of Job Responsibility : The employee would handle queries received through Calls/Chat/Emails related to fare enquiry, ticket booking, cancellation, and general questions related to our travel website. Around 90% of customers are Hindi-speaking however employee needs to be proficient in Hindi & English both. Detail of Job Responsibility: Accountability Attending Calls/Chats/Emails of customers Answering and solving queries related to the b...

Your role and responsibilities In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance. In this role, youll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: #Li-OnsiteThis role is contributing to the Electrification business in Service division at Nashik, India. You will be mainly accountable for: Co...