Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead, Desktop Engineering About The Team: The Desktop Engineering team is responsible for providing reliable and efficient technology solutions that empower our employees to be productive and successful. The Desktop Engineering team plays a critical role in managing and supporting our end-user computing environment, ensuring a seamless and secure user experience across all platforms. We are a collaborative and innovative team focused on continuous improvement and delivering exceptional technical support. Job Summary: We are seeking a highly skilled and experienced Lead Engineer to join our Corporate Desktop Engineering team. This role will be a key contributor in managing and troubleshooting our macOS environment and administering our Jamf MDM platform. The ideal candidate will possess deep technical expertise in macOS desktop management, application packaging, application deployment, scripting, and a strong understanding of MDM principles, specifically within the Jamf ecosystem. You will be responsible for ensuring the stability, security, and optimal performance of our macOS fleet. Responsibilities: macOS Environment Management: Serve as a subject matter expert for macOS desktop engineering, providing advanced troubleshooting and support for complex issues. Develop and maintain standard macOS build processes, deployments, and configurations. Package, test, and deploy applications and software updates across the macOS environment using Jamf. Implement and manage security policies and compliance standards on macOS devices. Develop and maintain automation scripts (e.g., Shell/Bash) to streamline macOS management tasks. Monitor the health and performance of the macOS environment, proactively identifying and resolving potential issues. Participate in the evaluation and implementation of new macOS technologies and tools. Jamf MDM Administration: Administer and maintain our Jamf Pro environment, ensuring its stability, security, and optimal performance. Develop and implement MDM policies, profiles, and configurations to manage macOS devices effectively. Manage device enrollment, inventory, and compliance within Jamf. Troubleshoot issues related to device enrollment, configuration, and application deployment via Jamf. Develop and maintain Jamf scripts and API integrations to automate tasks and extend functionality. Stay up-to-date on the latest Jamf features and best practices. Troubleshooting and Support: Provide Tier 3/4 level support for macOS and Jamf-related incidents and service requests. Analyze and resolve complex technical issues, documenting solutions and contributing to knowledge base articles. Collaborate with other IT teams (e.g., Security, Networking) to resolve cross-functional issues. Project and Documentation: Lead or participate in projects related to macOS and Jamf infrastructure upgrades, migrations, and new deployments. Create and maintain comprehensive technical documentation, including standard operating procedures, configuration guides, and troubleshooting steps. Continuous Improvement: Identify opportunities for process improvements and automation within the macOS and Jamf management workflows. Research and recommend new technologies and best practices to enhance the end-user experience and improve efficiency. Mentor and provide guidance to support teams. Qualifications: 5-7 years of experience in desktop engineering with a strong focus on macOS. Strong scripting skills for automation and system administration. Extensive experience administering and troubleshooting Jamf Pro in a corporate environment. Deep understanding of macOS operating system internals, file systems, and security principles. Proven ability to package and deploy applications and software updates on macOS using Jamf. Experience with Microsoft Active Directory and Entra ID in a macOS environment. Solid understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent analytical, problem-solving, and troubleshooting skills. Strong communication, collaboration, and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Excellent documentation skills. Preferred Qualifications: Jamf Certified Tech (JCT) or Jamf Certified Expert (JCE) certification. Experience with other MDM solutions beyond Jamf. Experience with macOS zero-touch deployments. Experience with cloud-based services and integrations. Any help desk or customer contact skills will also provide additional consideration Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead Software Engineer (Performance Architect) Job Description Summary Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Be part of the Decision Management Program, which creates services for multiple business solutions to combat fraud and validate cardholder identity in real-time. Our patented platform processes billions of transactions per month, in milliseconds, using a multi-tiered, message-oriented approach for high performance and availability. Additionally, web applications and web services for managing fraud solutions round out the critical platform capabilities. Role This Performance Architect role will be responsible for the performance and availability engineering for the platform, along with helping to build an engineering practice that empathizes doing performance engineering work earlier in the delivery lifecycle. This architect role will partner with solution architects, software engineers, and other team roles to assess the platform's needs, help design new capabilities, design and run tests, help troubleshoot problems, identify risks, and make recommendations. A successful candidate will ensure potential performance and availability challenges are proactively identified, recommendations implemented, and that the systems capacity and availability exceed requirements while ensuring the platform achieves business results. All About You The ideal candidate for this position should possess intermediate to advanced knowledge and experience in the following areas: Application architecture High performance and highly scalable transaction processing systems Passionate about solving complex performance and availability problems A wide breadth and depth of technical experience including Java, Linux, and Oracle Performance tools such as LoadRunner, JMeter, Gatling, Dynatrace, software profilers, Splunk, etc. Capacity modeling/planning processes and tools Strong verbal and written communication skills with the ability to communicate to an audience at all levels within an organization. Education: Bachelor's Degree in Computer Science, Engineering, or related technical field. Corporate Security Responsibility Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Consultant, Advisors & Consulting Services, Marketing Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey. Roles and Responsibilities Client Impact Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements Contribute to the development of marketing strategies and activities for regional and global clients by working with technology and data Collaborate with Mastercard team to understand clients needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firm's intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience focused on one or more of the following fields: marketing content, digital and/or social media campaigns, digital customer experience, digital marketing, offline marketing activities/campaigns, direct response marketing Relevant teamwork, and client, internal stakeholder and/or vendor management experience Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Ability to travel to client sites on a semi-regular basis Preferred Qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment with third parties Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Relevant industry expertise and/or experience in product, sales, or marketing technology Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics Associate Managing Consultant – Performance Analytics Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Create predictive models using segmentation and regression techniques to drive profits Review analytics end-products to ensure accuracy, quality and timeliness. Proactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings Lead team and external meetings, and lead or co-lead project management Contribute to the firm's intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Develop effective working relationships with local and global teams including business partners Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Knowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment Experience coaching junior delivery consultants Relevant industry expertise MBA or master’s degree with relevant specialization (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Quality Assurance Analyst II We are seeking a Test Engineer with 3+ years of experience in enterprise-level test automation and functional testing. The ideal candidate will report to the QA manager and work closely with the development and QA team to build and execute test cases, automated test suites, analyze results, and document reports. Role The test engineer will be a part of an agile team automating test scenarios and conducting functional test on applications and products. Responsibilities Include Prepare comprehensive test scenarios, review test cases. Perform functional testing in various test cycles functional, regression, sanity. Develop Test Automation code for API and UI tests, and monitor day-to-day test executions Generate test data for defined test cases, recognize test environment preparation needs, and execute existing test plans and report results Update existing test plans and automated test scenarios to reflect new requirements Participate in project-level reviews, walkthroughs and inspections, and conduct test reviews, including test plans, requirements, cases and automation coverage Participate in requirements review, story elaborations and testing activities Work closely with developers to identify code defects or regressions Perform Exploratory testing as required Share experience and insight by suggesting process improvements Perform demos of new product functionality to stakeholders Skills Relevant work experience in test automation and functional testing of mission-critical applications. Knowledge of QA processes and testing methodologies. Ability to prepare test scenarios, document test scenarios, test plan, defect logging and test reports. Hands-on experience in Java, Selenium, Playwright, RestAssured, Cucumber, BDD, GitLab. Good knowledge and ability to work with Cucumber BDD, Gherkin, Maven, TestNG. Proficient in API testing, with experience using tools like Postman and Insomnia. Familiarity with different protocols and API/Web services. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior BizOps Engineer The Mastercard Open Banking BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired." Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Software Engineer All About Us MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash. Overview The MasterCard Business Intelligence application development team is engaged in working with new and innovative technologies to build business solutions that keep MasterCard positioned as a leader in delivering value added business analytic and reporting solutions to our diverse customer base. We work collaboratively with our product partners and other technical teams to continuously improve and enhance our existing products and drive new products to the global marketplace. We are currently seeking a candidate who will be responsible to: Role Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices. Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. Research, create and evaluate technical solution alternatives for the business needs current and upcoming technologies and frameworks. Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks, perform production incident management. Participate in on-call pager support rotation. Document software programs per Software Development Best Practices. Follow MasterCard Quality Assurance and Quality Control processes. Assist Senior Team members in modification of the documentation templates per the needs of the project and technology. Support collection and reporting of project and software metrics. All About You Ideal candidate will have the following skills: Proven Experience of working in a high performing Team in a Technical Capacity Proficient with multiple Front end technologies like Javascript, ReactJS and Angular Proven Experience in Designing Responsive and High performing Frontend Pages Good Knowledge of Java/Spring and associated Technology Proficient in working with RestAPI Good Knowledge of architecture and Design Good Analytical Ability and Problem Solving Skills Strong communication skills, both verbal and written High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities. Conversant with Devops tools like Chef, Jenkins, Maven, Sonar Well versed in working with tools like Visual Studio, Eclipse, Intellij, SQL Workbench or TOAD. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Vice President, CONNECT Ecosystem Overview Connect and the Connect Ecosystems teams provide the suite of products and services that enable our single front door for our B2B customers through Connect (our B2B web interface), our front-end framework teams, our fine-grained user provisioning teams, and our customer and asset platforms. This program and group are responsible for driving unification and simplification across our Mastercard teams, providing tools and solutions for all product and engineering teams across our B2B ecosystem. This role requires a big picture thinker who is able to see opportunities to drive productive synergies across our teams (those who report into this role and others across Mastercard). We are an agile development organization with teams distributed globally across technology hubs in the US, India, and Ireland. The Senior Vice President Software Development Engineering provides both strategic and tactical leadership to Mastercard global development teams focused on the development of applications that proved solutions to our global customers and internal engineering teams. You will lead a team of engineering professionals to build, enhance, launch, and manage a portfolio of technical solutions that provide the necessary tools to build our unified experiences. You need to have a demonstrated ability to hire and develop high-performance software development organizations. Our systems are designed to be highly scalable, low latency, highly available in order to meet our customer needs. This role is a technical role who can drive things by working with leaders across the organization as well as dig deeper into solutions when needed. The candidate must be able to navigate and successfully build relationships across the organization, understand our current capabilities, align teams to common goals, and execute on the strategies to drive value for Mastercard. Role End-to-end technical leader who brings considerable experience designing and implementing solutions using a broad range of technologies. Provides strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies Build and lead multiple high performance, highly cohesive engineering teams Partner closely with product management to define the roadmaps, develop and deliver on new services to address market and cutomer needs Talent leadership: coach team members to their maximum potential by providing objective and actionable career guidance and opportunities; identify talent gaps; recruit and retain high quality technology talent Establish regular reporting, progress against goals, tracking of KPIs and various metrics to share with senior leadership and business unit executives Drive change across processes, practices, and technology within the organization by building and maintaining a high caliber team that can deliver effectively and be a role model for the rest of the organization All About You You are a hands-on, technical and people leader able to manage directly and through others. You are recognized for your subject matter expertise allowing you to regularly dive deep. Confident and effective communicator able to work closely with cross-functional teams and collaborate with all members of the organization to define and achieve holistic business and technical objectives Your leadership style is based on building trust with your team, your peers, and senior stakeholders. Outcome driven; comfortable setting measurable, data informed objectives and holding teams accountable Has skills to evaluate practices, metrics, and roles to continually optimize SDLC methodologies and automate processes to improve lead time and quality Leading in a matrixed environment across an enterprise is a bug plus Skilled at the business side of technology (e.g. managing to a budget, organizational design, recruiting, and partnering with supporting lines of business - finance, HR, legal, other groups - as necessary) Strong strategic skills along with demonstrated success in influencing senior leadership, provides recommendations and opinions. Willing and able to challenge established views and assumptions at all levels and drive change Ability to drive consistent and repeatable results Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Vice President, Product Management Technical Overview: The Cross Border Services Product Management organization leads the company in innovating cross border payment products and services using new technologies, channels and customer segments. Cross Border Services is a team within Product and Engineering that focuses on cross border payment flows to consumers, including Cross Border Person-to-Person (P2P) payments, business and government Disbursements, and Remittances. Within the Cross Border Product Management organization , the Vice President, Product Ownership Is responsible for developing and inspiring platform/product visions, derived from business needs, market opportunities, and technology trends Translates business requirements into functional and non-functional requirements through epics and stories that drive the product development Works with product owners, technical program managers, developers and the product managers and other internal customers to define the details behind the business requirements Is accountable and supports the development team for all aspects related to the customer experience and the value proposition Collaborates with the product managers to define the product differentiators Responsibilities: Lead a global team and define the methodology and processes to optimize the skills of and the quality of the execution by the team you manage Act as a India product management team lead Own the long-term vision (3-5 years) of the platform you are responsible for and provide thought leadership related to product ownership to the overall organization Lead the platform product strategy and work with other platform product teams to ensure strategies are aligned Manage the product roadmap in collaboration with the product management, product strategy and the engineering teams taking into account available development capacity and business priorities Manage the product backlog and continuously update the requirements priority list for the engineering teams Clearly identify the scope of feature with team members, architecture and development Review the epics (NFSs) and stories produced by your team using your own technical depth and business acumen to detects gaps, assess risks and continuously improve the quality of your team’s output and foster their development Define the test strategy and define the acceptance criteria for each story Ensure customer test cases are available and functional testing capability is available Work with cross-functional teams to manage product/feature release, implementation and commercialization Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across the product lifecycle Build and cultivate strong relationships with product management, engineering and other internal customer to establish engagement models for your team and ensure delivery is in alignment with expectations Ensure communication and understanding of the roadmap priorities, delivery schedule and performance expectations and manage related escalations Plan and advocate for department resources Experiences And Skills: 20+ years of experience working in a software development environment Experience defining and deploying common functionality and shared services across different platforms Requirement analysis and definition, documentation, roadmap management and acceptance criteria definition for cross-border payment services An organized thinker that has a high level of self-motivation and initiative Proven ability to lead and drive complex product deployments involving many stakeholders, internally and externally Able to hold your own in debates with technical architects and engineers Strong payments industry, leadership, communication and technical/product solution skills Experience in supervising or leading a product owner/business analyst team Experience with agile scrum methodologies Management and planning of requirements and features for optimal team efficiency Strong interpersonal and talent management skills, including the ability to identify and develop product owner talent Has succeeded in delivering high quality technology products/services in a high growth environment with rapidly shifting priorities Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Specialist, Legal Services The GBSC (Global Business Solutions Center) is the shared services organization for MasterCard. Consistent with the One LFI model, GBSC is partnering with the Law and Franchise Integrity team to build a legal shared services function. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the MasterCard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility. The GBSC provides services to all regions and all business units spanning 50 countries. The Specialist/Sr. Specialist, Contract Services serves on a team of contract negotiators within the broader GBSC Legal Services team. Reporting to the Director, Contract Services, this position will perform end to end contract services and be accountable for delivering positive customer experiences and efficient business results. Does the pursuit of excellence appeal to you? Are you committed to customer service? Do you enjoy solving legal and business problems? Are you passionate about identifying and implementing process improvements? If so, keep reading as this might be the perfect role for you. Role You will perform end to end contract preparation and execution processes for assigned portfolio of transactions, beginning with receipt of requests for contract generation through contract signature Receive contract requests and conduct triage to ensure adherence to established business policies, processes and procedures Review, draft and negotiate routine vendor and commercial contracts including confidentiality/non-disclosure agreements, software license agreements and related support service agreements, consulting services agreements, and other agreements routinely used in financial and information technology service sectors Ensure that all agreements are prepared, revised and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks Analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, policies and procedures Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to Service Level Objectives All About You LLB graduate Solid legal and business acumen, sound analytical and problem solving skills Demonstrated ability to manage workloads involving tasks of varying priority and complexity Excellent English language communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal and business contract terms Intermediate negotiation skills Ability to recognize when to escalate and when to exercise independent judgement and discretion in reviewing/ negotiating contracts Demonstrated strength in customer focused service orientation Knowledge of US, European, Middle East, Africa, Asia Pacific, or other non-Indian legal systems and business practices a plus Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Sr Analyst, Corporate Treasury Systems & Strategy Overview: Mastercard is rapidly expanding its cross-border and cross-currency capabilities. The cross-border Treasury team at Mastercard is seeking a high performing candidate for the position of Sr Analyst, Corporate Treasury Systems and Strategy based in Pune, India. This role is responsible for the configuration, governance, and ongoing management of static data that supports our Treasury ecosystem. The individual will collaborate with product engineers to design and deliver automated solutions which address key business challenges pertaining to pricing and more. The ideal candidate is part product manager, part technologist, with strong analytical skills and the ability to translate business needs into clear functional requirements and diagrams. The candidate is able to lead discussions between Treasury, business and technical stakeholders, identifying opportunities to enhance or implement new workflows and systems. Responsibilities: Own end-to-end management of static data required for the Treasury technology landscape Define manual vs automated components of each static data process including: Identification of data sources and owners File formats and download frequencies Import procedures (mapping, transformations, validations) Manual overrides, approvals, and exception handling Ensure long-term alignment of static data across systems, designing reconciliation routines to keep data consistent. Maintain clear, accessible documentation: definitions, data dictionaries, workflows, and ownership models. Support the configuration and testing of Treasury Management systems based on approved designs, including static tables, integration parameters, rules and workflows. Partner with technology teams to test integrations, confirm data mappings and validate that data is flowing as expected across the ecosystem. Document how key values and computed fields are derived, ensuring formulas, inputs, assumptions and controls are fully captured and reproducible. Work with business, product and technology owners to validate accuracy and ensure alignment across systems. Serve as the primary liaison between Treasury process owners and Technology delivery teams Translate business needs into clear functional requirements, diagrams and presentations that are easy for developers and SMEs to action. Participate in design discussions, clarify requirements and ensure Treasury needs are reflected in the technical build. Support UAT planning and execution. Train users on processes, controls and configuration logic. Act as a subject matter expert during production support cycles, defect resolution and enhancement work. All About You: Minimum Bachelor’s in computer science, information systems or similar degree. Excellent communication skills, both written and verbal. Hands on experience with data management, file imports, configuration or system administration Highly experienced and skilled in PowerPoint, delivering presentations and engaging with senior leadership. Experienced with MS Excel and MS Visio. Proven track record of prioritizing work and managing multiple projects, in addition to daily workload. Ability to work independently and manage ambiguity. Ability to manage high volume of diverse tasks under short timelines. Strong problem-solving skills, with the ability to anticipate challenges and develop effective solutions. Proven ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to successfully drive and integrate change; cultivate a continuous improvement culture. Strong leadership abilities, with experience in guiding cross-functional teams and fostering a collaborative work environment. Prior FX risk management, corporate treasury, accounting, or financial planning experience a plus. Opportunity Domain Business Unit: Worldwide Finance (Sachin Mehra) Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Software Engineer II Job Description Summary MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash. Overview Mastercard Payment Gateway Services is a payment service provider. We offer merchants around the world an omni-channel payment gateway with integrated services (e.g. fraud risk management, alternative payment methods, currency conversion) while reducing their exposure to pain (chargebacks, PCI-DSS compliance etc). Role Develop medium-sized project/initiatives as an individual contributor with advanced knowledge within discipline, leading a segment of several initiatives or a larger initiative, or may formally supervise a small team, and assigns day-to-day work Designs and develops applications, system to system interfaces and complete software solutions, and creates documentation such as user guides and software development guides Oversees and provides technical support to junior team members Significant advanced code development, code review and day-to-day support duties Department-wide public speaking and other communications conveying application level directions Are you a leader, influencer and innovator? Do you want to be part of an agile software development, collaborative environment? Do you love to solve problems and find creative solutions? All About You Bachelor of Engineering or Technology in Computer Science or Master’s degree in related discipline Software development, design & architecture experience of medium to complex applications Experience in Java/J2EE technologies with Spring boot framework, Angular, React, REST APIs, JSON, NoSQL data bases, Hibernate, Messaging, front end technologies CSS, HTML, AngularJS or similar framework, Web & Application Server Micro services architecture working experience Application Security including information security principles and realization, web app security and PCI DSS Compliance Experience in implementing CI/CD build pipelines with tools like Git/BitBucket, Jenkins, Maven, Artifactory and Chef Experience with software development frameworks such as Scrum, SAFe Strong inter-personal skills and ability to work in a collaborative environment with cross-functional teams and business Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead Product Manager - Technical-AgenticAI product Lead Product Manager - Technical Overview: Job Description Lead Product Manager, Operational Insights Program Overview Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. Under BMI, Operational Intelligence Program's Global Product Management team is seeking an accomplished technology-focused Product Manager to support the evolution of its Gen AI use cases including chatbot. This person will be part of a team of product managers that oversee key activities including execution of the product strategy, management of the roadmap, shaping the product platform architecture and the creation of technical requirements. This individual will partner closely with other members of the Global Product Management team including data scientists to support development of the product strategy and ensuring product priorities are well-aligned with commercial objectives. This individual will also be the key collaborator with the Platform team to shape the long term technical vision for the product and ensure efficient development execution. Product Managers in Services at Mastercard Translate a deep understanding of our customers into products and solutions that drive significant customer value Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products Ensure technical success of our products through close partnership with Technology teams Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role Own, define and deliver end-to-end strategy for multiple features for the products from inception to launch Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities Work closely with engineering teams, designers and operational teams to prioritize development efforts as they align against product strategy Ensure consistent alignment between business priorities and development objectives Oversee timely and high-quality execution of creation of technical requirements Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals Mentor, develop, and foster the skills and career path for a team of junior product managers Translate business priorities into clear, actionable technical requirements for engineering team Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients Promote internal and external feature adoption Partner with internal teams to answer product questions and provide product support Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals Provide input into product pricing and our go-to-market strategy All About You Agile product management experience in analytical products and business intelligence solutions. Experience in managing analytical solutions designed for payments or related financial services sectors preferred. Analytical, solutions-oriented skillset with the ability to drive thought leadership. Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness Keen understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements Proven track record collaborating in cross-functional teams to deliver outstanding products and features Excellent written and verbal communication skills including the ability to interface with clients Highly organized and able to deal with multiple and competing priorities Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development) Bachelor’s degree in business or relevant experience Technical background (e.g. Computer Science or related field) a plus Experience in the payments industry a plus Advanced degree is helpful Good to have : Experience in developing gen AI use cases including chatbot Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Software Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The MDES team is looking for a Senior Software Development Engineer who can develop microservices based Enterprise applications using Java J2EE stack. Also, development of Portals which would be either used by customer care, end user, customer representatives etc.. The ideal candidate is the one who is passionate about designing & developing high quality code which is highly scalable, operable & highly available Role Develop (code) Enterprise Application with quality, within schedule and within estimated efforts. Assist Lead Engineer in low level design Provide estimate for the assigned task Write and execute Unit, Integration test cases Provide accurate status of the tasks Perform peer review and mentor junior team members Comply with organizations processes. Policies and protects organization’s Intellectual property. Also, participate in organization level process improvement and knowledge sharing All About You Essential knowledge, skills & attributes Hands on experience with core Java, Spring Boot, Spring (MVC, IOC, AOP, Security), SQL, RDBMS (Oracle and PostGRES), NoSQL (Cassandra, preferable), Web-services (JSON and SOAP), Kafka, Zookeeper Hands on experience of developing microservice application & deploying them on any one of the public cloud like Google, AWS, Azure Hands on experience of using Intellij/Eclipse/My Eclipse IDE Hands on experience of writing Junit test cases, working with Maven/Ant/Gradle, GIT Knowledge of Design Patterns Experience of working with Agile methodologies. Personal attributes are strong logical and Analytical Skills, design skills, strong communication written and verbal skills Knowledge of Security concepts (E.g. authentication, authorization, confidentiality etc.) and protocols, their usage in enterprise application Additional/Desirable Capabilities Experience of working in Payments application Domain Hands on experience of working with tools like Mockito, JBehave, Jenkins, Bamboo, Confluence, Rally Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director- Agentic AI Architect & Lead AI Designer Director- Agentic AI Architect & Lead AI Designer Enterprise AI Product Engineering Overview We are building next-generation AI platforms that blend agentic AI, LLM-driven workflows, multi-step reasoning, and autonomous operational agents to power large-scale enterprise operations. We are seeking a Director-Level Agentic AI Architect who sits at the intersection of massive-scale data engineering and advanced agentic intelligence. You will architect the data fabric, the real-time reasoning loops, and the distributed infrastructure required to run AI systems at scale—far beyond prompt engineering. This role begins as a hands-on Principal Architect/IC responsible for delivering Phase 0 (PoC) and Phase 1 (MVP). After successful delivery, the role evolves into product engineering leadership, where you will hire and lead a high-impact cross-functional team (AI, Data, Backend, QA) to collaborate with engineering team to scale the platform. Core Responsibilities Architecting the “AI Operating System Design a multi-agent orchestration layer capable of intelligently routing intent across reasoning, extraction, and decision-making layers. Solve for state, memory, and continuity—build long-running agent processes with episodic, semantic, and working memory so complex investigations never lose context. Lead the 0→1 technical execution, owning architecture, design, and implementation from PoC to MVP before the team scales. High-Velocity Data & Streaming Infrastructure Build the Data-for-AI backbone: petabyte-scale data pipelines that feed agents with real-time and historical context. Implement stateful streaming systems (Flink/Spark Streaming/Kafka Streams) enabling agents to react to events (fraud alerts, settlement breaks, operational exceptions) in milliseconds. Architect memory hierarchies: Short-term (session/working context) Long-term (knowledge base) Episodic (state history) Semantic/Vector memory (search + retrieval) Build high-velocity ingestion layers for PDFs, statements, logs, financial records, and large structured transaction datasets. Design a unified data access layer that blends OLTP lookups, OLAP analytics, and vector search into a single access pattern for agents. Agentic AI Engineering & Reasoning Logic Build an ecosystem of specialized agents—extraction agents, QA agents, reasoning agents, diagnostic agents, and decision agents. Define state machines and execution graphs to support multi-step reasoning patterns: Chain-of-thought Task decomposition Root-cause investigation Implement grounding, safety, and HITL controls, ensuring agents never hallucinate or generate unsafe operational decisions. FinOps, Performance & Security Build intelligent routing systems that balance accuracy vs. cost across multiple LLMs. Design semantic caching, batching, trace compression, and selective memory persistence to reduce inference cost. Architect systems aligned with financial-grade security: Query sandboxing PII redaction Role-based access Compliance with PCI-DSS and regulated-data controls Leadership & Team Building (Post-MVP) Lead the transition from PoC → MVP → Production. Hire and manage a 10+ person product engineering team across AI, Data, Backend, and QA. Define engineering culture, operational practices, and the long-term roadmap to scale the platform globally. Must-Have Technical Skills Agentic Frameworks: Deep expertise in LangGraph (preferred) or LangChain for building multi-agent, stateful orchestration. LLM Engineering: Model routing RAG-based grounding Text-to-SQL generation for complex schemas Vector & Memory Systems: Vector search (Pinecone / Weaviate / Vespa) Semantic caching Conversation and working memory (Redis / custom memory stacks) Data Engineering: Strong SQL skills Kafka pipelines & event streaming Data warehouse integration (Snowflake / BigQuery / Redshift) Security & Guardrails: Experience implementing safety layers, guardrails, and restricted tool execution in regulated environments Architecture & Leadership Experience Years in Software/Data Engineering with 3+ years building AI/ML or LLM-based systems. Proven experience as the Technical Lead/Architect for at least one 0→1 enterprise AI product. Hands-on experience in FinTech / Banking / Payments, ideally involving settlement, disputes, or reconciliation systems. Demonstrated ability to optimize cloud compute, manage LLM token costs, and architect scalable inference workloads. Strong ability to evaluate Build vs. Buy, design abstraction layers, and enforce architectural governance. Preferred Qualifications Experience with PCI-DSS, PII tokenization, or regulated data frameworks. Hands-on experience with OpenTelemetry, Datadog, or similar tools for LLM/agent observability. Experience designing Human-in-the-Loop systems for high-stakes decision-making. Ability to work with distributed engineering teams in multiple time zones. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics Associate Managing Consultant – Performance Analytics Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Create predictive models using segmentation and regression techniques to drive profits Review analytics end-products to ensure accuracy, quality and timeliness. Proactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings Lead team and external meetings, and lead or co-lead project management Contribute to the firm's intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Develop effective working relationships with local and global teams including business partners Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Knowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment Experience coaching junior delivery consultants Relevant industry expertise MBA or master’s degree with relevant specialization (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead Product Manager - Technical-AgenticAI product Lead Product Manager - Technical Overview: Job Description Lead Product Manager, Operational Insights Program Overview Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. Under BMI, Operational Intelligence Program's Global Product Management team is seeking an accomplished technology-focused Product Manager to support the evolution of its Gen AI use cases including chatbot. This person will be part of a team of product managers that oversee key activities including execution of the product strategy, management of the roadmap, shaping the product platform architecture and the creation of technical requirements. This individual will partner closely with other members of the Global Product Management team including data scientists to support development of the product strategy and ensuring product priorities are well-aligned with commercial objectives. This individual will also be the key collaborator with the Platform team to shape the long term technical vision for the product and ensure efficient development execution. Product Managers in Services at Mastercard Translate a deep understanding of our customers into products and solutions that drive significant customer value Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products Ensure technical success of our products through close partnership with Technology teams Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments Set product direction with coordination, not isolationtaking into account how our products all work together to serve customer needs Role Own, define and deliver end-to-end strategy for multiple features for the products from inception to launch Design and conduct user research, including customer interviews, in order to deepen understanding of customers pain points, motivations and opportunities Work closely with engineering teams, designers and operational teams to prioritize development efforts as they align against product strategy Ensure consistent alignment between business priorities and development objectives Oversee timely and high-quality execution of creation of technical requirements Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals Mentor, develop, and foster the skills and career path for a team of junior product managers Translate business priorities into clear, actionable technical requirements for engineering team Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients Promote internal and external feature adoption Partner with internal teams to answer product questions and provide product support Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals Provide input into product pricing and our go-to-market strategy All About You Agile product management experience in analytical products and business intelligence solutions. Experience in managing analytical solutions designed for payments or related financial services sectors preferred. Analytical, solutions-oriented skillset with the ability to drive thought leadership. Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness Keen understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements Proven track record collaborating in cross-functional teams to deliver outstanding products and features Excellent written and verbal communication skills including the ability to interface with clients Highly organized and able to deal with multiple and competing priorities Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development) Bachelor's degree in business or relevant experience Technical background (e.g. Computer Science or related field) a plus Experience in the payments industry a plus Advanced degree is helpful Good to have : Experience in developing gen AI use cases including chatbot Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Software Engineer - Workday HCM Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Are you passionate about improving the working lives of thousands of people by providing them with better tools and experiences Do you thrive on automation, simplification, and solving complex problems that don't have straightforward solutions If you enjoy identifying and resolving system risks while connecting business needs with technical solutions, this role offers the opportunity to make a significant impact. As part of a forward-thinking team driving change on a large scale, you'll play a key role in enhancing our People & Capability Technology ecosystem and promoting a culture of technical excellence. You'll bring a focus on process automation and leverage your expertise to create innovative solutions. By keeping business priorities in focus, you will collaborate with a dynamic team that thrives on teamwork and a shared commitment to success. As a Workday Functional Analyst, You Will Assist in configuration of HCM business process across across Core HCM, Recruiting, Talent, Position Management & Job Architecture. Translate business requirements into scalable Workday configurations across Core HCM, Recruiting, Advanced Compensation, Talent and Performance. Design and Deliver scalable Workday solutions across core HCM ensuring our technology enables best in class employee experience and supports strategic business outcomes Role Workday HCM Functional Analyst will lead successful delivery of Workday Core HCM configuration solutions. In this role, you will: Configure Workday Core HCM business processes across Core HCM, Recruiting, Advanced Compensation, Payroll, Absence, Time Tracking, Performance, Talent, Position Management & Job Architecture Assist in building and testing reports, dashboards, and calculated fields. Execute configuration changes, test cases and data validation Support release management activities by testing new feature and identifying potential impacts Qualifications 3+ years of hands-on configuration experience in Workday Core HCM and Compensation. Hands on exposure to Core HCM and at least one of the Compensation, Absence, Recruiting or Benefits Experience supporting testing cycles and documenting functional changes All About You Ability to analyze existing integration landscapes to identify technical debt related to functionality, performance, error handling, and scalability. Workday certification is core HCM is a plus Eager to grow into broader Workday functional expertise Strong problem solving mindset, proactive learner and collaborative team player Ability to translate business requirements to system configuration. Experience documenting business processes, procedures, test scripts, and workflows. Able to communicate with both technical teams and business functional leaders. Strong analytical, problem-solving, and documentation skills Proven ability to manage complex projects and meet deadlines. Strong interpersonal and communication skills to effectively collaborate with diverse teams. Comfortable working in a fast paced environment with shifting priorities Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Software Engineer II Our Vision AI Data Engineering AI Data Engineering (AIDE) will be the backbone that transforms approved AI ideas into secure, scalable, and reliable production capabilities across Mastercard. We will engineer trustworthy data foundations, streamline model development and fine?tuning, and operate a frictionless path to deployment and continuous improvementso every internal process, product, and service can harness AI at scale to advance our customer value, experience, and efficiency. Opportunity Join Mastercard's AIDE @ Gurgaon/Pune/Vadodara, a newly created strategic business unit executing on identified use cases for product optimization and operational efficiency securing Mastercard's competitive advantage through all things AI. The professional will be responsible for the creative application and execution of AI/ML use cases, working collaboratively with other AI professionals and business stakeholders to effectively drive the AI mandate. Role Serve as a data engineering (and MLOps) subject matter expert at Mastercard, responsible for end-to-end ownership of data pipelines, model deployment, and productionization of approved AI solutions. Design and maintain robust, scalable, and secure data architectures ensuring compliance with Mastercard's standards for data governance, privacy, and regulatory requirements across ingestion, storage, access, and retention. Translate complex technical requirements into clear, actionable solutions that align with business objectives and stakeholder needs. Collaborate with global teams to understand business problems, ensuring data and infrastructure readiness for AI/ML initiatives. Build and optimize data pipelines, feature stores, and model serving frameworks to enable efficient training, fine-tuning, and continuous improvement of AI models. Implement CI/CD workflows for data and models, including automated testing, monitoring, and rollback strategies to ensure reliability and resilience in production environments. Identify opportunities for reusable components and standardized templates, enabling a microservice approach to scaling AI solutions across Mastercard. Leverage open-source and enterprise-grade technologies for data engineering, orchestration, and deployment to deliver high-performance solutions. Work cross-functionally with data scientists, architects, and product teams to operationalize AI models and integrate them seamlessly into Mastercard's ecosystem. Champion a learning and innovation culture, continuously advancing AIDE capabilities and best practices for data engineering. Experience All About You Proven ability to deliver production-grade AI data engineering solutions in complex, matrix environments. 6+ years in data engineering/MLOps, building pipelines and deploying models at scale. Core expertise: Java (primary) for high-performance services and microservices. Kubernetes for container orchestration, Helm, autoscaling, secure deployments. Cloudera (CML/CDE) for Spark/HDFS workloads and governance. Apache NiFi for secure, auditable data flows. Strong skills in data pipelines, feature stores, Spark, Kafka, Hive, SQL, and model lifecycle (packaging, serving, monitoring, rollback). Hands-on with CI/CD, infra-as-code, observability, and enterprise security (RBAC, PKI, compliance logging). Familiarity with Python for ML workflows; partner effectively with data scientists. Experience with collaboration tools (Confluence, Bitbucket) and SAFe or similar frameworks. Knowledge of payments industry and regulatory context is a plus. Effectiveness Effective at managing and validating assumptions with key stakeholders in compressed timeframes, without hampering development momentum Capable of navigating a complex organization in a relentless pursuit of answers and clarity Enthusiasm for Data Sciences embracing the creative application of AI techniques to improve an organization's effectiveness Proven thought-leadership when evaluating business problems and architecting a cohesive solution Ability to understand technical system architecture and overarching function along with interdependency elements, as well as anticipate challenges for immediate remediation Ability to unpack complex problems into addressable segments and evaluate AI methods most applicable to addressing the segment Incredible attention to detail and focus instilling confidence without qualification in developed solutions Core Capabilities Strong written and oral communication skills Bachelor's degree required. Advanced degree in Management, Mathematics, Computer Science, Engineering, or other quantitative fields desirable Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Program Management Overview The Director, Program Management role will have responsibility of managing strategic, transformative and business critical programs, supporting the Transfer Solutions business. Transfer Solutions enables a wide range of P2X and B2X non-card payment flows. This role will also have people management responsibilities overseeing the work of junior team members who will assist in managing these programs. Working with Vice President of Program Management within Strategic Programs team in Transfer Solutions business group, the person in this role will help manage and lead various program activities such as initiative ideation, requirement gathering and validation, program planning, budget management, and vendor engagement across projects. This role will be responsible for engaging with multiple internal (e.g. Product, Engineering, Finance, Legal, Treasury and Controllers) and external (vendors, partners and regulators) stakeholders. Role The responsibility is to perform program management across initiatives, enabling an acceleration in initiative execution and maintain momentum throughout the program life cycle. Key responsibilities include: Program Management: Plan, oversee, coordinate, deliver and assure related projects to achieve strategic objectives. Stakeholder Management: Engage and manage relationships with key internal and external stakeholders, ensuring their needs and expectations are met. Risk Management: Identify, assess, and mitigate risks to ensure program success. Budget Management: Oversee the program budget, ensuring financial resources are used effectively. Performance Monitoring: Track and report on program progress, using metrics to measure success and identify areas for improvement. Change Management: Manage changes in program scope, schedule, and resources, ensuring minimal disruption. Communication: Maintain clear and consistent communication across all levels of the organization. All About You Prior experience of program/project management ownership in complex and multi-functional environment. Experience of working with technology and product management teams to deliver projects. Strong leadership skills, including getting work done through others, holding others accountable and leading a direction for the team. Strong negotiation and influencing skills, and proven ability to lead complex cross-functional projects. Proven track record of successfully managing multi-year programs and delivering complex projects on time and within budget Excellent verbal and written communication skills including experience of presenting project progress to senior leadership. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
FIND ON MAP