International BPO Voice Customer Service Professional

3 - 8 years

2 - 5 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and accurate information about products or services.
  • Use problem-solving skills to address complex customer complaints.
  • Collaborate with internal teams to enhance overall customer experience.
  • Maintain high product knowledge to effectively support customers.
  • Consistently meet or exceed performance targets and quality standards.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic and changing environment.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Experience in IT Service & Consulting industry is preferred.
  • Competitive salary and benefits will be offered to the right candidate.

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