Responsibilities: * Manage travel bookings & cancellations * Coordinate with suppliers for itinerary planning * Ensure customer satisfaction through timely communication * Sell holiday packages via phone/email * International Ticket Booking

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About the job: Key responsibilities: 1. Collaborate with clients to understand their travel preferences, budgets, and specific requirements. 2. Utilize your in-depth knowledge of various destinations, attractions, and accommodations to curate personalized travel itineraries. 3. Design creative and innovative holiday packages that cater to different interests, including adventure, cultural experiences, luxury, or family-friendly vacations. 4. Incorporate client feedback and suggestions to refine and finalize holiday plans. 5. Continuously stay updated with the latest travel trends, emerging destinations, and unique experiences. 6. Conduct comprehensive research on destinations, including local customs, visa requirements, transportation options, and safety considerations. 7. Maintain a robust database of information, including hotels, restaurants, activities, and attractions, to provide accurate and up-to-date recommendations to clients. 8. Build strong relationships with clients, understanding their preferences and anticipating their needs to provide exceptional service. 9. Respond promptly and professionally to customer inquiries via various communication channels (phone, email, chat). 10. Provide expert advice on travel logistics, including flights, transfers, accommodations, and local transportation. 11. Handle any customer concerns, complaints, or requests, ensuring swift resolution and maintaining customer satisfaction. 12. Liaise with local travel partners, hotels, airlines, and tour operators to negotiate competitive rates and secure reservations. 13. Collaborate with suppliers to ensure the seamless execution of travel arrangements, including coordinating transfers, activities, and special requests. 14. Maintain strong relationships with suppliers, fostering mutually beneficial partnerships and staying informed about new offerings and promotions. Our travel company is a leading provider of personalized holiday experiences, catering to a diverse range of clients. We specialize in crafting bespoke travel itineraries, ensuring exceptional service and unforgettable memories for our customers. As a mid-level Holiday Travel Planner, you will play a pivotal role in designing and coordinating tailor-made holidays, providing expert guidance and exceptional customer service. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 3,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-08-16 23:59:59 Skills required: Holiday Package Design About Company: Explorience is the leisure division of an established travel company, Ahura Travels, which has been in the industry for nearly 40 years. Explorience is not just a travel planning, advising, or consulting firm but is an enabler. It believes in helping individuals taste the real essence and gratification that travel brings. Thus, our efforts are directed towards helping our clientele plan their holidays in the best possible and most convenient manner.