DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. We are seeking a highly skilled QA Automation Architect with deep expertise in building and scaling test automation frameworks using the Playwright framework . The ideal candidate has experience defining and driving QA automation strategy across large test suites, implementing clean design principles, and introducing AI-assisted testing methodologies for smarter, more efficient QA cycles. You will be instrumental in establishing a scalable, maintainable, and robust test automation ecosystem. This role requires both strategic thinking and hands-on execution, serving as a technical leader and mentor to the QA automation team. In this role, you will leverage AI and test automation to enhance and expedite our testing processes, govern and evolve our test frameworks, and develop a comprehensive monitoring and alerting system. Your expertise will ensure the robustness, efficiency, and reliability of our software delivery pipeline. Key Responsibilities: AI-driven Test Automation: Implement and utilize AI and intelligent agents to accelerate test generation processes. Transition from manual test case development to AI-driven automation solutions, enhancing overall testing efficiency. Test case design and documentation: Define clear, concise, and comprehensive test cases based on requirements, specifications, and user stories. Ensure test cases cover both positive and negative scenarios, edge cases, and system interactions. Maintain traceability between test cases and product features. Test Suite Development Maintenance: Organize and maintain test suites to reflect product changes and evolving test coverage needs. Refactor outdated or redundant tests, ensuring relevance and accuracy. Maintain a clear structure for manual and automated test suites for ease of access and reusability. Test Framework Implementation and Governance: Design and implement a test automation framework using Playwright for end-to-end web testing that is modular, maintainable, and scalable. Create a blueprint and best practices for the QA team to onboard and contribute new automated test cases seamlessly. Define coding standards, version control practices, branching strategies, and code review guidelines for the QA automation codebase. Integrate test automation into CI/CD pipelines with real-time test reporting. Explore and integrate AI-powered tools for test case generation, flakiness detection, and intelligent exploratory testing (e.g., Testim, Mabl, Diffblue, or custom LLM-based test generation tools). Champion shift-left testing practices by collaborating with developers, product managers, and DevOps to catch issues early. Oversee the maintenance and continuous improvement of the existing test framework. Analyze test failures and test escapes to identify root causes and implement solutions. Foster a culture of quality through continuous improvements in testing methodologies and frameworks. Test reporting and analytics: Design and develop test reports to provide visibility into the test suites performance and failures. Implement an effective test failures alerting system to promptly notify feature owners and responsible developers of SUT issues and failures. Qualifications: Minimum Bachelors degree in Computer Science, Engineering, or a related field. 7+ years of experience in Quality Assurance, with 3+ years architecting automation frameworks. Deep hands-on experience with Playwright (JavaScript/TypeScript) in a real-world production environment. Demonstrated experience building an automation framework from scratch, with organized test categorization, reusability, and CI/CD integration. Strong understanding of software testing methodologies, test planning, and test strategy. Familiarity with using AI to enhance testing and software development. Strong problem-solving skills and attention to detail. Experience with test reporting and analytics tools (e.g., Allure, ReportPortal, TestRail) Strong scripting and coding skills (JavaScript/TypeScript) Experience with test management and defect tracking systems. Experience with cloud-based test execution and containerization (Docker, Kubernetes). Familiarity with Git, Jenkins/GitHub Actions/Azure DevOps, and cloud services like AWS/GCP is a plus. Excellent communication, teamwork, and documentation skills, with a strong ability to advocate for best practices. Preferred Skills: Hands-on experience with AI in software testing , such as using AI for test case generation, code coverage analysis, or flaky test detection. Knowledge of test framework design and development. Strong understanding of test reporting tools and technologies. Nice to Have Contributions to open-source QA frameworks or tools. Familiarity with visual regression tools (e.g., Percy, Applitools). Knowledge of performance testing tools and integration with automation pipelines. Experience working in Agile/Scrum or DevOps-centric environments. Join us in innovating our testing processes and ensuring the delivery of high-quality software products through advanced automation techniques. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. About the role We are seeking a motivated and results-driven Demand Generation Content Writer to join our demand generation team. The Demand Generation Content Writer will play a critical role in driving demand generation by developing engaging content that will appeal to our audiences, attract customers and complement our overall brand and marketing initiatives. The ideal candidate is a proactive, tech-savvy professional with a passion for writing, marketing and particularly demand generation. We are looking for someone who will thoroughly enjoy the process of producing online content, including conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. Someone who is willing to obsess with understanding audience needs at various stages of their journeys, and driving value creation through every user touchpoint, will be the perfect fit for this role. Self-Starters and outcome-driven professionals, who believe in teamwork, and demonstrate high levels of discipline, curiosity, and grit are likely to succeed. Responsibilities Write and manage engaging search engine optimized and conversion-centered content. Learn basic SEO and CRO techniques to understand how to drive up content performance. Collaborate with team members to understand our product and industry, and help to create content that s accurate, informative and relevant. Assist in shaping content that connects technical information with broader market trends in a creative way. Proofread and edit content to ensure accuracy, consistency and alignment to our brand strategy. Assist in distributing content through different channels efficiently to reach our target audience. Track how content is performing and learn how to make improvements based on data. Requirements Passionate about writing, technology, marketing and in particular, demand generation. 2-5 years of experience in digital marketing. Experience in a startup or high-growth company. Experience in working with a content team to drive campaign execution. Experience in working in a B2B SaaS company is an added advantage. Experience in planning, implementing and reporting a revenue-led campaign strategy is a plus. Good understanding of B2B marketing fundamentals to consistently identify opportunities to attract relevant organic traffic, and run experiments to improve conversion to leads and pipeline. Excellent project management skills, including the ability to lead and collaborate with cross-functional partners, prioritize high-impact activities and manage complex projects. Good communication skills. Excellent analytical and time management skills. Self-motivated, goal-oriented, and able to work independently in a fast-paced environment. Benefits Immense personal and professional development, and career growth opportunities. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. What You ll Do: Design and build search tools that quickly retrieve relevant information from vast amounts of data using technologies like Elasticsearch. Develop recommendation systems that suggest relevant products, features, or content based on user behavior and preferences. Build and maintain APIs and connectors to seamlessly integrate search and recommendation functionalities into the broader platform. Optimize data indexing, query performance, and relevance ranking to ensure fast and accurate results. Architect and implement distributed systems capable of handling large-scale, multi-tenant environments. Collaborate with product, AI, and infrastructure teams to align system capabilities with business goals. Minimum Qualifications: Bachelor s or Master s degree in Computer Science or a related technical field. Proficiency in software development with experience coding in C, C++, Java, or Golang. Strong understanding of memory and performance optimization techniques. Familiarity with agile development processes in both theory and practice. Creative problem-solving skills with a proactive approach to innovation. Preferred Qualifications: Experience building and optimizing search and recommendation systems. 5+ years of programming experience with at least two of the following languages: C, C++, Java, Golang, Python. Expertise in microservices-based scalable architectures. Background in building and operating large-scale systems in multi-tenant environments. Knowledge of relevant tools and frameworks like Elasticsearch, Apache Solr, Redis, Kafka, or similar. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. What You ll Do: Design and build search tools that quickly retrieve relevant information from vast amounts of data using technologies like Elasticsearch. Develop recommendation systems that suggest relevant products, features, or content based on user behavior and preferences. Build and maintain APIs and connectors to seamlessly integrate search and recommendation functionalities into the broader platform. Optimize data indexing, query performance, and relevance ranking to ensure fast and accurate results. Architect and implement distributed systems capable of handling large-scale, multi-tenant environments. Collaborate with product, AI, and infrastructure teams to align system capabilities with business goals. Minimum Qualifications: Bachelor s or Master s degree in Computer Science or a related technical field. Proficiency in software development with experience coding in C, C++, Java, or Golang. Strong understanding of memory and performance optimization techniques. Familiarity with agile development processes in both theory and practice. Creative problem-solving skills with a proactive approach to innovation. Preferred Qualifications: Experience building and optimizing search and recommendation systems. 6+ years of programming experience with at least two of the following languages: C, C++, Java, Golang, Python. Expertise in microservices-based scalable architectures. Background in building and operating large-scale systems in multi-tenant environments. Knowledge of relevant tools and frameworks like Elasticsearch, Apache Solr, Redis, Kafka, or similar. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. What You ll Do: Design and build search tools that quickly retrieve relevant information from vast amounts of data using technologies like Elasticsearch. Develop recommendation systems that suggest relevant products, features, or content based on user behavior and preferences. Build and maintain APIs and connectors to seamlessly integrate search and recommendation functionalities into the broader platform. Optimize data indexing, query performance, and relevance ranking to ensure fast and accurate results. Architect and implement distributed systems capable of handling large-scale, multi-tenant environments. Collaborate with product, AI, and infrastructure teams to align system capabilities with business goals. Minimum Qualifications: Bachelor s or Master s degree in Computer Science or a related technical field. Proficiency in software development with experience coding in C, C++, Java, or Golang. Strong understanding of memory and performance optimization techniques. Familiarity with agile development processes in both theory and practice. Creative problem-solving skills with a proactive approach to innovation. Preferred Qualifications: Experience building and optimizing search and recommendation systems. 5+ years of programming experience with at least two of the following languages: C, C++, Java, Golang, Python. Expertise in microservices-based scalable architectures. Background in building and operating large-scale systems in multi-tenant environments. Knowledge of relevant tools and frameworks like Elasticsearch, Apache Solr, Redis, Kafka, or similar. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. Applied AI Engineer The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify need(s) for integration with existing enterprise systems/services, workflow/process automation or customization/enhancement of the DevRev platform capabilities to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning the coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development, and AI/ML skills to ensure our customers get the most out of the DevRev platform. Job Description As an Applied AI engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python etc. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers processes. Objectives of this role will include: Design, develop and implement integrations, automations and customizations to integrate DevRev with customers tech stack and workflows, and ensure successful customer engagements. Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience. Work on semantic search engine fine-tuning for better search accuracy. Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making. Be proactive in communicating and keeping constant feedback loops to all key stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, Marketing etc. Learn new tools and guide customers through critical workflows, e.g. integration with code repositories. Ideal Candidate Qualifications: Software engineering degree or equivalent educational or professional experience. Hands-on coding experience using TypeScript/JavaScript, Python, APIs, Webhooks, and SQL. Familiarity with Generative AI technologies including models like GPT-4, prompt engineering and fine-tuning. Knowledge of vector databases and data embeddings. Outstanding communication (written and verbal in English). Result-oriented work style, ability to get things done and a learning mindset. An endless passion for challenging work that requires high energy, full engagement and a self-founded need for high performance. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. About the role We are a unique SaaS revenue organization designed to support a rapidly scaling technology startup, driven by a hybrid model of product-led growth (PLG) and sales-led growth (SLG). As a Product Rep focused on the Startup segment , you ll be at the intersection of product-led growth (PLG) and sales-led growth (SLG), working directly with early-stage companies and the broader VC ecosystem to drive adoption of DevRev. This role isn t just about closing logos, it s about crafting GTM motion, evangelizing DevRev within the startup world, and owning full-funnel execution. You ll work closely with cross-functional teams (marketing, product, ecosystem, and growth) to bring the right stories to the right founders at the right time. We re looking for a strategic seller with a builder mindset, capable of balancing outbound energy with thoughtful ecosystem execution. Responsibilities Own the end-to-end sales cycle for startups across Asia Pacific and Japanl markets from discovery to close, with a strong focus on net new logo acquisition. Help define and refine GTM playbooks for startup sales - integrating ecosystem engagement, product-led signals, and scalable outbound. Drive pipeline generation through ecosystem channels, events, targeted outbound, and collaboration with marketing. Collaborate with marketing and product to tailor messaging, positioning, and campaigns that resonate with early-stage technical buyers and founders. Use product signals, usage data, and experimentation to prioritize high-intent accounts and expand usage within early customers. Maintain accurate pipeline and forecasting using CRM tools, while working closely with SDRs and growth teams. Provide feedback loops to product and GTM teams based on startup needs, trends, and market patterns. Requirements 6-7 years of experience in B2B SaaS sales, with direct ownership of pipeline and revenue goals. Track record of closing deals in the startup or SMB segment ideally with exposure to PLG environments. Knowledge of the VC/startup ecosystem (accelerators, venture firms, founders, etc.). Comfortable owning early-stage deals that require discovery, education, and co-creation of use cases. Familiarity with modern AI SaaS stacks, CRM workflows, and tools. Strong storytelling and communication skills. You should be able to translate product value into strategic outcomes for founders and operators. High adaptability, self-starter energy, and willingness to thrive in a fast-moving, evolving organization Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. What Youll Do: Architecting the Future of AI-Powered SaaS Lead design and operation of scalable distributed systems for DevRev s AI-native, cloud-native platform. Architect low-latency, real-time conversational experiences in a multi-tenant environment. Build and optimize data pipelines (message buses, async patterns) for data-intensive features, analytics, and "Airdrop" data sync. Drive technical excellence: distributed systems best practices, API-first design , CI/CD for high deployment velocity. Mentor engineers and solve complex scalability, performance, and multi-tenancy challenges for "blazing-fast software". What Youll Need: The Expertise to Build the Unprecedented 7-10 years SE experience in large-scale distributed systems. Expertise in message buses (Kafka preferred), queues, async processing, and multi-tenant SaaS architectures. Proficiency in Go, Java, Python, or Scala. Skills in cloud-native tech: Kubernetes, Docker, serverless, IaC. Experience with real-time systems. Strong analytical, problem-solving, and collaboration skills. BS/MS in CS or related. Bonus Points If You Have: Elevating Your Candidacy Advanced Automation Expertise: Experience designing and implementing sophisticated automation solutions for infrastructure, deployment, or complex business workflows. High-Performance Systems Optimization: Proven ability in deep performance analysis, tuning, and optimization for high-throughput, low-latency distributed systems, ensuring "blazing-fast software". Sandbox Development Environments: Experience in creating or managing robust sandbox/test environments that facilitate rapid development, testing, and iteration of configurations and automations. GenAI Agentic Reasoning Engines: Familiarity or experience with building or integrating GenAI agentic reasoning engines, or contributing to platforms that enable agents to leverage memory, skills, and tools for complex task completion, similar to DevRevs vision for multi-agent architecture with LLM-based reasoning Why Join DevRevBe Part of the AI-SaaS Revolution Impactful Work: Shape an AI-native platform "reimagining SaaS for the AI Era". Cutting-Edge Tech: Innovative culture valuing platform thinking while delivering high quality conversational experiences and agentic workflows. Growth Problem Solving: Learn continuously while solving complex AI and distributed systems challenges. Company Vision: Join a dynamic, growing company with a bold vision and make a visible impact. DevRev is an equal opportunity employer committed to diversity and inclusion. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS) Specific responsibilities for account executives include nurturing larger named accounts SMB and mid enterprise customers who are looking for a better way to connect with their customers and find product market fit You will work closely with customers end-to-end throughout their lifecycle from concept to technical requirements, implementation, adoption, expansion, and paid This is truly an expansive sales responsibility that spans selling, success, and support Activities related to this role will, for example, include: Build outreach to existing rolodex and new opportunities, Relentless manage customer followup and your own pipeline, against quotas, Work with our Growth team to increase product awareness, Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements, Guide customers through implementation plans to further adoption and drive paid conversion, Work with our Product and Engineering to share feedback and feature requests, Create content and refine scripts to support the customer journey and engagement points, Maintain pipeline data and account information in DevRev's in-house CRM, Ideal Candidate Qualifications: New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base, Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes This includes a willingness to experiment with new strategies and approaches to achieve sales targets, Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly, Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward This includes being self-motivated to meet and exceed sales targets without constant supervision, Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships, Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience Ideal candidate embodies founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty, Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction, Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market, Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals, The ideal candidate drives immediate sales but also contributes to the overall growth and success of the business through their entrepreneurial mindset and strategic thinking,

Forward Deployed Engineer Deployment Architect Location: Bengaluru, India DevRev DevRevs AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform, Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI, Headquartered in Palo Alto, California, DevRev has offices in seven global locations We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1 1 billion valuation We are also honored to be named on the Forbes 2024 list of Americas Best Startup Employers Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS, As a Customer Deployment Architect on the Echo Applied AI team: You will serve as the lead technical strategist embedded with our customers You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRevs AgentOS platform This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration Youll act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world impact, What Youll Do Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices, Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platforms capabilities, Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable, Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals, Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence, Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort, Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation and bring that insight to our solution designs, Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards, Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement, What You Bring Experience: 8+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines), Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans, Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures, Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical, Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines, Metrics Focus: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes, SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles Education: Bachelor's degree in Computer Science, Engineering, or related discipline, Advanced degrees or certifications in AI/architecture frameworks (e-g , TOGAF, SAFe) are a plus,

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. Role Overview We are looking for a Partner Solutions Engineer who will be instrumental in enabling and scaling our channel partners across regions in India & Southeast Asia. You will play a dual role educator and technical advisor to ensure our partners are well-equipped to sell, position, and support DevRev s AI platform. You will collaborate with partner AEs, SEs, and sales leaders to deeply embed DevRev into their go-to-market strategies, conduct hands-on enablement, and act as a strategic feedback conduit back into our Sales, Product, Engineering, and CS teams. Key Responsibilities Enablement & Training : Conduct regular technical enablement sessions, workshops, and hands-on labs for partner SEs, AEs, and Solution Architects. Partner GTM Support : Assist partners in pre-sales activities including discovery, demo support, architecture reviews, and early-stage evaluations. Capability Evangelism : Deliver compelling presentations, live demos, and product updates to partner organizations ensuring they stay ahead of DevRev s product roadmap. Relationship Building : Build and maintain strong relationships with partner teams, traveling to key partner locations to foster deep engagement and collaboration. Feedback Loop : Capture partner feedback on platform gaps, friction points, and enablement needs channeling insights back to internal Product and CS teams. Partner Performance Support : Analyze partner deal flows, support co-selling where needed, and identify areas for boosting partner conversion and technical confidence. Asset Creation : Collaborate with Product Marketing to develop partner-facing sales playbooks, technical cheat sheets, demo kits, and training content. What You Bring 8+ years in technical pre-sales, solution engineering, and partner enablement roles in SaaS, ideally in AI, DevOps, or CRM platforms. Proven experience working with channel partners and/or system integrators. Ability to simplify complex technologies into crisp value propositions. Excellent presentation, training, and relationship-building skills. Willingness to travel for in-person workshops and relationship development. Experience working cross-functionally with sales, product, and engineering teams. Nice to Have Experience in fast-growing startups or AI-native SaaS platforms Knowledge of CRM, DevOps, or ITSM platforms (e.g., Salesforce, Jira, ServiceNow) Familiarity with cloud platforms (AWS, GCP, Azure) and APIs Exposure to partner tiering models, incentive structures, and channel GTM motions Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts - SMB and mid enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: Build outreach to existing rolodex and new opportunities. Relentless manage customer followup and your own pipeline, against quotas. Work with our Growth team to increase product awareness. Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements. Guide customers through implementation plans to further adoption and drive paid conversion. Work with our Product and Engineering to share feedback and feature requests. Create content and refine scripts to support the customer journey and engagement points. Maintain pipeline data and account information in DevRevs in-house CRM. Ideal Candidate Qualifications: New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base. Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets. Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly. Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision. Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships. Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience. Ideal candidate embodies founders mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty. Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction. Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the companys offerings in a competitive market. Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals. The ideal candidate drives immediate sales but also contributes to the overall growth and success of the business through their entrepreneurial mindset and strategic thinking. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. What You ll Do: Design and build search tools that quickly retrieve relevant information from vast amounts of data using technologies like Elasticsearch. Develop recommendation systems that suggest relevant products, features, or content based on user behavior and preferences. Build and maintain APIs and connectors to seamlessly integrate search and recommendation functionalities into the broader platform. Optimize data indexing, query performance, and relevance ranking to ensure fast and accurate results. Architect and implement distributed systems capable of handling large-scale, multi-tenant environments. Collaborate with product, AI, and infrastructure teams to align system capabilities with business goals. Key Responsibilities Lead the development of scalable and low-latency search and recommendation systems using OpenSearch and vector search. Lead ML and GenAI integrations into production. Drive agent platform capabilities. Oversee fine-tuning pipelines and model evaluation infrastructure to improve performance across domains. Collaborate cross-functionally across product, infra, and ML teams to drive platform-wide intelligence initiatives. Establish technical direction, mentor engineers, and build frameworks that scale with multi-tenant workloads. Requirements 7+ years in backend, search, or ML infrastructure; deep experience with OpenSearch/Elasticsearch and distributed systems. Strong programming in Go, Python, or Java; expertise in data pipelines, vector stores, and model-serving frameworks. Familiarity with retrieval-augmented generation, LLM-based workflows, or agent systems is highly valued. Proven experience building high-scale systems and driving technical leadership across teams. Passion for deeply technical work that bridges infra, ML, and product innovation Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

We re looking for an experienced and strategic Finance Manager to join our growing team at DevRev. In this high-impact role, you ll lead key financial planning and analysis efforts, partner with cross-functional leaders, and provide insights that drive business decisions across the company. This is a unique opportunity to shape the financial backbone of a fast-scaling tech company and work directly with senior leadership. What You ll Do Own and manage the day-to-day operations of FP&A, including forecasting, budgeting, and long-range planning. Lead monthly and quarterly financial reporting analyze results, surface key trends, and communicate actionable insights to senior leadership. Develop and maintain robust financial models, tools, and dashboards to support strategic planning and performance monitoring. Partner closely with the Sales team to analyze productivity metrics, optimize resource allocation, and inform go-to-market investment decisions. Translate business strategies into financial outcomes, collaborating with executive and functional leaders across departments. Identify and proactively manage financial risks and opportunities aligned with DevRev s growth strategy and addressable markets. Drive company-wide budget planning and expense forecasting processes, ensuring alignment with business priorities. Embed yourself within key business units to build trusted relationships, understand operational drivers, and bring clarity to complex financial questions. Lead the development and enforcement of financial policies, processes, and internal controls that ensure accuracy and compliance. What You Bring Bachelor s degree in Finance, Accounting, Economics, or related field (Master s preferred). CPA, CFA, CMA, or other relevant certification is highly desirable. Minimum 5 years of progressive experience in finance or accounting roles, with at least 2+ years in FP&A and/or in a leadership capacity . Strong foundation in financial modeling, forecasting, budgeting, and variance analysis. Excellent analytical and communication skills with the ability to distill complex data into executive-ready insights. Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities with precision. High proficiency in Excel/Google Sheets and financial systems (e.g., NetSuite, Anaplan, Adaptive Insights, or similar ). Experience working with SQL or data analysis tools is a plus. A collaborative mindset and commitment to accuracy, integrity, and continuous improvement.

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. About the Role As a Customer Advocacy and Event Marketing Intern, you ll work closely with cross-functional teams to automate and streamline customer engagement, celebrate our top advocates, and support the execution of impactful events. You ll gain hands-on experience in advocacy campaigns, content creation, and event coordination while contributing to building stronger customer relationships. Key Responsibilities Customer Advocacy Customer Engagement & Participation : Track customer participation levels in advocacy programs, analyze changes in engagement and provide engagement reports.Support outreach to customers for case studies, testimonials, and reviews, encouraging them to share their success stories. Monitor and respond to customer interactions on social media or community platforms to maintain engagement. Case Study Creation : Assist in drafting and editing case studies by compiling information from customer interviews or existing materials using AI and your own critical thinking. Organize and update case study templates to maintain consistent and up-to-date content, including the use of success metrics across cases. Customer Stories & Content Creation : Manage a centralized repository of customer stories, quotes, and assets for easy access by marketing and sales teams. Gather quotes, anecdotes, and other inputs from customer engagements to use in case studies, blog posts, and newsletters. Transform customer testimonials or case studies into bite-sized content for social media, email campaigns, and landing pages and collaborate with the social team to publish Creative Initiatives : Help brainstorm and implement creative ways to celebrate top advocates, such as virtual shoutouts or spotlight features. Coordinate customer-led social media takeovers to showcase their success stories. Collect feedback from customers after events or initiatives and ensure insights are shared with the team. Event Marketing Key Responsibilities Event Coordination & Execution Support event tasks for webinars, workshops, and roundtables. Set up and update landing pages for event communication and registration. Audience Engagement & Campaigns Assist in executing promotional campaigns on social media, email, and community platforms. Analyze campaign performance and provide insights for future improvements. Content Creation & Post-Event Activities Create promotional assets such as banners, posts, and event summaries from design templates. Consolidate event takeaways and feedback into engaging content for post-event promotions. Support in drafting nurture emails and feedback forms to maintain participant engagement. Collaboration & Reporting Execute post-event follow-up tasks that consist of handover leads to sales ops, send out thank you email + feedback forms, and marketing follow-ups/nurture. Assist in preparing post-event reports, including analyzing metrics and generating insights. Share key learnings and collaborate on ideas for future events. Requirements Strong communication and organizational skills with innovative ideas on automation. Understanding of metrics and use of analytical skills with a proactive attitude with a willingness to learn and adapt. Interest in customer advocacy, event marketing, and social media trends. Basic familiarity with content creation tools and platforms (e.g., Canva, social media scheduling tools) is a plus. What You ll Gain Practical experience in customer advocacy and event marketing. Opportunities to work with cross-functional teams and gain exposure to diverse initiatives. Hands-on learning with tools and processes to enhance customer engagement and advocacy. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. Strategic Operations Manager / Sr. Associate Building the Operating System for DevRevs Growth Location: Mumbai, India About Strategic Operations at DevRev The Strategic Operations team designs and optimizes the operational foundation that enables DevRev to scale efficiently. Were the behind-the-scenes architects who ensure our product, engineering, sales, marketing, and support teams have the processes, systems, and workflows they need to deliver exceptional results for our customers. We dont just maintain the status quo we reimagine how work gets done. Our team identifies where bold operational redesigns are needed and where small efficiency gains can compound into significant impact. Every project we tackle is designed to evolve with DevRev as we grow. What Youll Own End-to-End Process Excellence Take ownership of operational areas from diagnosis through implementation, driving measurable improvements that scale with our business. Cross-Functional Problem Solving Collaborate with teams across DevRev to identify bottlenecks, design solutions, and implement changes that enhance productivity and results. Data-Driven Strategy Leverage analytics and financial modeling to guide decisions, track performance, and demonstrate the impact of operational improvements. Strategic Project Leadership Lead initiatives from concept to completion, ensuring solutions are both elegant and scalable for our rapidly evolving needs. Potential Focus Areas Corporate Strategy: Align strategic initiatives for cohesive, cross-departmental growth Revenue Operations: Optimize sales processes and deal structuring workflows Marketing Operations: Develop data-driven inbound strategies and lead conversion systems Customer Success: Design upsell frameworks and churn mitigation strategies Operational Excellence: Automate manual processes and eliminate workflow inefficiencies What Were Looking For Experience Foundation 3+ years in management consulting, investment banking, or strategic operations at a tech company or high-growth startup. Analytical Excellence Strong data analysis skills with proven ability to translate insights into actionable process improvements and operational wins. Communication & Influence Exceptional ability to communicate complex recommendations clearly to both technical and non-technical stakeholders across all organizational levels. Financial Acumen Comfortable with financial analysis, ROI modeling, and using data to build compelling business cases for operational changes. Project Management Experience managing multiple concurrent projects in fast-paced, dynamic environments while maintaining quality and meeting deadlines. Educational Background Bachelors degree in Business, Economics, Engineering, or related field. MBA or advanced degree preferred. Why This Role Matters Youll be instrumental in building the operational foundation that enables DevRevs next phase of growth. Your work will directly impact how efficiently we scale, how effectively our teams collaborate, and how successfully we serve our customers. This is an opportunity to shape how a rapidly growing company operates not just for today, but for the years ahead. Ready to Build Something Exceptional? If youre excited about designing operational excellence from the ground up and seeing your strategic thinking translate into measurable business impact, wed love to hear from you. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts - SMB and mid enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: Expand outreach to existing rolodex and new opportunities, working with BDRs Relentlessly manage customer followup and your own pipeline, against quotas Work with our Growth team to increase product awareness Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements Guide customers through implementation plans to further adoption and drive paid conversion Work with our Product and Engineering to share feedback and feature requests Create content and refine scripts to support the customer journey and engagement points Maintain pipeline data and account information in DevRevs in-house CRM Ideal Candidate Qualifications: BA/BS, or equivalent educational or professional experience Ability to connect with people deeply! Outstanding communication (written and spoken), collaboration, and follow-up skills, with professionalism and friendliness Named account, customer success, account management, or other related experience Understanding of customer journeys and product-development feedback loops Some technical knowledge in cloud-based SaaS implementations and integrations Comfort operating in a fast-paced, global environment Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. Job Description We are looking for ambitious and authentic software developers who are excited to bring fresh ideas from all areas to their work, including artificial intelligence, natural language processing, UI design, mobile development, large-scale system design, data storage, security, and more. As a front-end developer at DevRev, you ll help build delightful user experiences that greatly improve the way developers work together. You ll also help solve complex, large-scale technical challenges such as data visualization, real-time messaging, and AI/ML enriched UIs. If you re excited to learn and own your product features, as well as work on a modern tech stack with a thriving global team, we d love to talk! Responsibilities: Build cutting edge user experiences and interfaces that are easy to use, performant and reliable Work closely with engineers, product managers and leadership to create a tangible product roadmap Work closely with backend developers to build highly scalable application interfaces Build reusable and responsive UI components using modern tools like TypeScript, React, GraphQL, CSS Modules, Jest, and Cypress Continuously improve the UI based on design requirements and optimize for performance, quality, and efficiency Bring a solutions-oriented mindset to every meeting and make your coworkers feel included in every interaction Minimum Qualifications: Bachelors or Master s degree in Computer Science or related technical field, or equivalent practical experience 5+ Years experience in developing responsive web apps and shipping user-facing features with JavaScript, HTML, CSS, and component-based frameworks like React Significant contributions to reusable component libraries with great attention to detail Familiarity with current trends and best practices in front-end architecture, including performance, security and usability Ability to write high quality, well tested code to maintain reliable user interfaces Preferred Qualifications: Experience with real-time communication technology, such as WebSockets Experience building advanced data visualizations Experience with PWA (Progressive Web Apps) and offline applications is a bonus Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. We are looking for a highly skilled Global Compensation Specialist to join our People Operations team. In this role, you will support the development and execution of our global compensation strategy to ensure competitiveness, equity, and compliance across multiple geographies. You ll partner closely with HRBPs, finance, and leadership teams to align compensation programs with our business objectives and talent philosophy. Key Responsibilities: Support the design and implementation of global compensation frameworks, including salary structures, leveling frameworks, and incentive programs. Conduct global compensation benchmarking using external surveys (Radford, Mercer, Aon) and internal data analysis. Manage and participate in the annual compensation cycle including merit, bonus, and equity review cycles. Ensure compliance with country-specific regulations and global governance standards. Support global mobility compensation planning for expatriates, remote employees, and international hires. Collaborate with finance and HR systems teams to ensure accurate budgeting, reporting, and tool integration. Develop compensation-related communication materials and training for stakeholders and employees. Preferred Qualifications: 5 years of progressive experience in Compensation, with at least 2+ years in a global compensation role. Deep understanding of compensation frameworks across India, US, Europe, and APAC. Experience with global job leveling, market pricing, equity compensation, and executive pay structures. Strong data analysis skills (Excel, Google Sheets, Workday or other HRIS/Comp tools). Excellent stakeholder management skills with experience partnering with senior leadership and cross-border teams. Certification like CCP (Certified Compensation Professional) is a plus. Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!