Role Overview: Join a world leader in Cloud-based software solutions for the Space Designing industry as a Software Engineer at Cyncly. You will be working on Cyncly SaaS products like Spaces Flex, a 3D WEB interior/exterior design software with End-to-End integration with eCommerce, Order Management, and other CRM solutions, as well as content platforms. The engineering team comprises SaaS skilled developers, architects, and team leads, providing a challenging product development environment with ample learning and growth opportunities. Key Responsibilities: - Develop code that is performance-oriented, cost-effective, and follows company-defined security standards. - Elaborate interfaces using standards and design principles defined by the team. - Develop systems with high availability. - Proficient in Unit testing and PSR Standards. - Master Software Development lifecycle, standards, and technologies used by the team. - Deliver on time with high quality. - Write Automation tests to assist the Automation SIT team. - Troubleshooting and debugging skills for faster defect fixing. - Perform technical documentation of the implemented tasks. - Provide guidance and mentoring to Interns/Freshers and other programmers. - Identify and recommend areas appropriate for further study and participate in any Proof of Concept projects required to thoroughly investigate architectural possibilities and strengthen arguments for their adoption. - Identify implementation risks, analyze potential impact on the enterprise, and on the achievement of scheduled objectives. - Recommend and participate in the design and implementation of standards, tools, and methodologies. Qualification Required: - Bachelor's degree in Computers or IT-related courses. - 1-3 years of experience working in an agile environment with full stack development. Must Have: - Proficiency in front-end technologies such as HTML, CSS, JavaScript, TypeScript, and experience with frameworks like ReactJS, VueJS, or BackboneJS. - Good understanding of backend technologies like NodeJS, C#, Microservices, and .NET Core. - Good understanding with NoSQL databases like CosmosDB or MongoDB. - Proficiency in unit testing frameworks like JEST. - Troubleshooting and debugging skills for issues and performance bottlenecks. - Cross-browser and cross-platform compatibility knowledge. - Participation in code reviews and adherence to coding standards. - Experience on responsive and adaptive UI development (Tablet and Phone based web app development). Good to Have: - Knowledge of the NX mono repo framework. - Experience with state management libraries like React Zustand or similar. - Good understanding of Azure services and infrastructure. - Strong grasp of SOLID design principles and design patterns. - Ability to develop and optimize web pages for speed and scalability. - Growth mindset and team player mentality. - Experience working in a fast-paced technology environment focused on delivering a world-class product within an agile methodology utilizing the latest technology frameworks. - Technological mindset that keeps up with the latest technology, best practices, and continues to learn and apply those learnings to the Cyncly environment. - Demonstrated ability to establish and maintain working relationships across disciplines and across the organization. Additional Company Details: Cyncly is a global technology powerhouse with over 2,400 employees and 70,000 customers worldwide. Operating in various industries across continents, Cyncly provides end-to-end software solutions that connect professional designers, retailers, and manufacturers. The company is on an exciting journey of expansion through organic growth and strategic acquisitions, supported by leading growth private equity firms specializing in technology. Working at Cyncly offers a collaborative and innovative environment where employees are encouraged to strive for excellence while embracing diversity and continuous learning. Role Overview: Join a world leader in Cloud-based software solutions for the Space Designing industry as a Software Engineer at Cyncly. You will be working on Cyncly SaaS products like Spaces Flex, a 3D WEB interior/exterior design software with End-to-End integration with eCommerce, Order Management, and other CRM solutions, as well as content platforms. The engineering team comprises SaaS skilled developers, architects, and team leads, providing a challenging product development environment with ample learning and growth opportunities. Key Responsibilities: - Develop code that is performance-oriented, cost-effective, and follows company-defined security standards. - Elaborate interfaces using standards and design principles defined by the team. - Develop systems with high availability. - Proficient in Unit testing and PSR Standards. - Master Software Development lifecycle, standards, and technologies used by the team. - Deliver on time with high quality. - Write Automation tests to assi
Job Title: Entitlement Specialist Location: Pune, India (Hybrid) Permanent - Full Time About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the worlds largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technology. About The Role: The role involves processing dispatch requests via Zendesk or other channels, setting up licensing tools, and coordinating with internal teams like implementation, training, and support. Responsibilities include handling catalogue requests, licensing queries, access requests, churn requests, and on-stop requests, as well as processing license replacements. Availability from 12:30 pm IST to 9:30 pm IST is a requirement for this role. Main Responsibilities: Process Entitlement Requests. Handle all Entitlement requests received via Zendesk tickets or alternative channels if not yet processed through CRM. Communicate with customers to provide necessary details regarding Entitlement requests. Collaborate with internal teams (e.g., implementation, training, support) to ensure proper coordination and communication regarding Entitlements. Catalogue & licensing Queries & Support. Clarification of catalogue and licensing details for the sales team. Churn requests in coordination with Finance and Renewals teams. "On Stop" requests in coordination with Finance. License Replacements. Required Skills and Experience: Strong communication and coordination skills across internal teams and with customers with a prerequisite for strong English verbal and written. Proficiency in handling ticketing systems like Zendesk. Ability to manage multiple tasks in a fast-paced environment. Ability to learn and use multiple inhouse developed IT Systems to manage Entitlement Provisions. Working For Us: At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. Here, you ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.